Systems Training Specialist
5 days ago
Sutton
Contract | Civic Recruitment Limited | United Kingdom Posted On 30/09/2026 Interim & Executive Management City Sutton Province Sutton Postal Code SM1 ? Contract: 3 Month Contract ? Working Pattern: Hybrid Working 1 Day Per Month On-Site Until Delivery Phase --- Sutton Council is on the lookout for a skilled Systems Training Specialist to play a pivotal role in the rollout of a significant Adult Social Care systems initiative. The ideal candidate will have recent experience with Mosaic Adult Social Care training and will be instrumental in crafting, developing, and executing a robust training programme. Responsibilities include creating training materials, formulating a training plan, establishing a Google-based training microsite, and conducting end-user training for Adult Social Care services. This position is crucial for ensuring business readiness, fostering user adoption, and facilitating a smooth implementation across the council. --- • Formulate and execute a comprehensive training strategy for Adult Social Care users., • Perform training needs assessments to identify learning requirements., • Develop detailed training plans aligned with project milestones and delivery goals., • Support activities that promote business readiness and user adoption., • Design engaging, user-centric training materials and documentation., • Develop:, • User Guides, • Quick Reference Guides, • Process Maps, • Training Presentations, • Supporting Learning Resources, • Ensure all materials accurately reflect Adult Social Care processes and Mosaic functionality., • Design, implement, and manage a Google-based training microsite., • Organize and upload training resources and documentation., • Create an accessible knowledge hub for end users., • Ensure materials are current and easily accessible., • Conduct Mosaic system training for Adult Social Care staff and stakeholders., • Lead workshops, system demonstrations, and training sessions., • Offer post-training support and guidance to users., • Evaluate training effectiveness and identify additional support needs., • Collaborate closely with project teams, managers, and operational staff., • Support organizational change and system adoption initiatives., • Build and maintain positive relationships with key stakeholders., • Provide regular updates on training progress and delivery. --- Requirements: • Experience in developing and delivering systems training programmes., • Proficiency in producing:, • Training Plans, • User Guides, • Learning Materials, • Process Documentation, • Reference Materials, • Experience in building and maintaining Google Sites / Google Microsites., • Strong understanding of Adult Social Care processes and workflows., • Excellent presentation, facilitation, and communication skills., • Experience in supporting system implementation, transformation, or change projects., • Ability to translate technical system functionality into user-friendly training content., • Experience working within Local Authority Adult Social Care services. --- • Experience supporting Mosaic implementations or upgrades., • Digital learning or e-learning experience., • Change management or business change experience., • Project delivery experience within Local Government. --- • 3 Month Contract, • Hybrid Working, • 1 Day Per Month On-Site Until Delivery Phase, • Bi-Weekly Pay, • Opportunity to lead a key training workstream within a major Adult Social Care programme., • Ownership of training strategy, material development, microsite creation, and delivery., • Work within a collaborative project environment driving successful system adoption. --- Ideal for candidates with experience as a Systems Training Specialist, Mosaic Trainer, Adult Social Care Trainer, Systems Trainer, Digital Learning Specialist, Learning & Development Consultant, Business Change Trainer, Training Consultant, or Systems Implementation Trainer. #J-18808-Ljbffr