Retail merchandising jobs in United Kingdom

Hello Everyone, We are Uncommon, a popular and established coffee shop/ delicatessen. We are growing our team in our newest shop near Tate Modern museum in the hearth of London’s South Bank. We are looking for new happy individuals to join our team. You must have previous experience as a barista ( Latte art is a plus) :) We are self ordering, but carrying with a tray. Floor/waiter,waitress experience is also a plus. You must have previous experience as a shop assistant/ shop keeper and passion about food and drink produce. Duties as below; Greeting guests and customers who enter the shop Provide Excellent Food and Drink standards Be involved in stock control and management Assisting guests to find the goods and products they are looking for Being responsible for processing card payments Stocking shelves with merchandise Reporting discrepancies and problems to the supervisor or manager Giving advice and guidance on product selection to customers Keeping the store tidy and clean( this includes hoovering and mopping) Responsible dealing with customer complaints Keeping up to date with special promotions and putting up displays We are offering a very competitive pay rate, staff food, additional discount for rest of the food, discount for retail and monthly bonus based on sales targets. All the best, Uncommon Triptych

Studio Manager Role – Job Description Location: Bushey/Watford, London Hours: 5 days a week (Wednesday – Sunday) Salary: Competitive, based on experience About us Circular Threads is the UK’s first curated marketplace for preloved South Asian fashion, dedicated to promoting sustainability and community within the fashion industry. We are looking for a motivated and organised Studio Manager to oversee our studio operations and lead customer appointments. Role Overview The Studio Manager will be responsible for managing day to day operations of our studio including inventory management, customer appointments, seller management and event preparation. This role is crucial in ensuring the studio and inventory is managed smoothly while maintaining excellent customer service across the business. Key Responsibilities The Studio Manager role will lead all aspects of the studio and will have responsibilities (including but not exclusive to): Customer Management & Sales: • Managing our WhatsApp business / customer support management, • Stock Management: Responsible for using the valuations calculator, approving and rejecting items based on popularity, previous sales history and availability, • Appointment coordination: Lead appointments with potential buyers, ensuring a welcoming and informative experience, in-depth knowledge of outfits is required, • Taking appointments & facilitating sales, • Improving shopping experience through customer feedback and service enhancement Seller Management: • Manage seller forms (Standard / VIP applications and processing), • Managing issues with sellers (e.g. faulty items, disputes, quality concerns), • Manage VIP 8 week process – measurements/drop offs/returns/collections, • Manage boutique partnerships (communication, spreadsheets, pricing, 8-week cycle), • Input into tech team for automating seller form processes Inventory & Database Management: • Manage Airtable and Shopify uploads of new items, • VIP management: Manage incoming and outgoing VIP items by checking quality, authenticity, log, tag and display items in the studio, • Database Management: Maintain and update item status on the main database (Airtable), ensure automated emails are sent to customers, • Stock management (controlling levels and using waitlist functionality), • Inventory management: Oversee studio inventory, merchandise outfits and stock including jewellery and handbag displays, ensure all items are well-organised and displayed effectively Photography & Content: • Photography: Organise and oversee the photography of VIP outfits, • Photographing items with no existing photos, • Social Media: Work alongside content creator to use time in the studio to capture outfits, clips for reels, clients trying outfits in appointments, any new stock and re-promoting existing stock Shipping & Logistics: • Packaging and shipping items using DHL system, • Manage DHL account and shipping operations, • Shipping and returns: Manage the process for items held at the studio, • Managing studio stock – labels, bags, totes, hangers etc., • Studio Operations:, • Merchandising, organising studio space for optimal customer experience, • Event preparation: Prepare and merchandise outfits for events and organise outfits post-event. This also includes stock management for loans / rentals, • Manage Calendly – update schedules if studio is closed or unavailable Technical & Administrative: • Solving tech issues across WhatsApp Business/Seller Forms/Airtable/Shopify, • Reporting: Monitor studio performance and provide feedback on operations, customer experience and inventory to the team, • Tracking KPIs across Sellers/Buyers/Studio performance metrics Events Management of the calendar and scheduling for any events being hosted and provide support and guidance during the events. Key Skills • Previous experience in retail management is not necessary but preferred, • Strong organisational skills with a key attention to detail, • Friendly and approachable to be able to engage with customers and team members, • Sales-oriented with customer service focus, • Comfortable with using technology for inventory management including Airtable, Shopify, WhatsApp Business and DHL systems, • Familiarity with South Asian outfits and cultural fashion, • Interested in fashion and sustainability, • Willingness to adapt to changing needs and expectations of the business and expand the studio’s operations as demand grows, • Enjoys the dynamic and flexible nature of working in a face paced environment, • Problem-solving skills for technical and operational challenges, • Excellent communication skills for managing seller and buyer relationships

Sales Management Knowing the Key Performance Indicators (KPI’s) for Retail related to the store (including previous years’ figures): Sales according to Budget, Average Receipt Price, Conversion Rate, UPT. Customer Service Guaranteeing the customer satisfaction standards set by Retail Management and assessed via the Mystery Shopper. Applying Camper’s Customer Services policies: Following the steps of the Sales Cycle. Applying specific SELL FOR SUCCESS training. Knowing how to transmit product benefits and care tips to the customer. Applying Camper’s guarantees in the event of returns and exchanges, ensuring complete customer satisfaction. Encouraging customer loyalty. Developing and maintaining commercial relations with customers with the aim of reinforcing the brand’s image and prestige. Operations and Procedures Store Operations: Opening and closing the Store. Managing using the SAP program: product registration and reception, product returns, orders and transfers between stores, stocktaking, faulty goods, CLUB CAMPER. Correctly controlling and managing the cash register. Handling the POS-terminal. Ensuring the organisation of the storeroom: Managing and ensuring effective and successful stocktaking procedures. Keeping the storeroom in correct working order and tidy. Placing the products on the shelves. Image: Implementing Marketing and Visual Merchandising policies and strategies. Complying with the Uniform Policy established by the Company. Keeping the store area clean and tidy. Job Description 2 Keeping the staff room clean and tidy. Immediately informing of any maintenance incidents. Business Knowledge: Knowing the commercial and brand trends of the Company and its competitors in the sector. Knowing the Camper collection (lines, concepts, models, materials, soles, technical footwear vocabulary). Knowing Camper’s Customer Services policy. Knowing the Marketing and Visual Merchandising policies and strategies. Knowing the SAP tool and its application.

Retail shop sales assistant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: • Competitive salary with performance-based bonuses., • Opportunity to work with a luxury brand and high-end clientele., • Ongoing training and professional development opportunities., • Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.

Job Summary: The Floor Manager is responsible for supervising daily operations on the sales floor, ensuring high levels of customer satisfaction, team productivity, and operational efficiency. This role acts as a key point of contact between staff and upper management, ensuring company standards and procedures are maintained. Key Responsibilities: Supervise and coordinate day-to-day activities on the sales or operations floor. Lead, motivate, and coach staff to meet sales targets and performance goals. Ensure excellent customer service by addressing customer concerns and resolving issues promptly. Monitor inventory levels and coordinate with stockroom for replenishment. Enforce compliance with health, safety, and company policies. Oversee floor layout, product displays, and merchandising standards. Handle staff scheduling, shift management, and attendance. Conduct regular performance reviews and provide feedback and training. Act as the point person for escalations during assigned shifts. Assist in sales reporting, audits, and other administrative tasks as needed. Qualifications: 3+ years of experience in retail business. Strong leadership and interpersonal skills. Excellent communication and conflict resolution abilities. Ability to multitask and remain calm under pressure. Proficient in using POS systems, MS Office, and inventory management tools.

Retail shop sales assistant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: • Competitive salary with performance-based bonuses., • Opportunity to work with a luxury brand and high-end clientele., • Ongoing training and professional development opportunities., • Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.

Yiewsley Food Centre, a growing and customer-focused retail business, is seeking a dedicated and results-driven Shop Manager to lead daily store operations and drive continued business growth. This is a fantastic opportunity for an experienced retail professional to take the next step in their career with a dynamic and supportive team. Key Responsibilities: Oversee end-to-end store operations, ensuring efficiency and compliance Lead, manage, and motivate the team to achieve sales and service goals Create shift schedules, delegate tasks, and monitor team performance Maintain high standards of customer service and handle escalated issues Manage stock levels, ordering, inventory, and merchandising Analyse sales trends and implement action plans to drive revenue Ensure store presentation, hygiene, and safety standards are consistently met Collaborate with senior management on strategic planning and improvements Recruit, train, and develop staff to uphold company values and performance standards Produce operational and financial reports as required Requirements: Minimum 3 years of experience in a retail management or senior supervisory role Strong leadership, communication, and team-building skills Proven ability to manage operations and meet KPIs Excellent problem-solving and decision-making abilities Good understanding of retail compliance, stock control, and health & safety Proficiency in Microsoft Office and basic financial reporting Ability to work flexible hours, including weekends and holidays Hour: 37.5 Hours per/week If you are a experienced Shop manager (Retail) and looking for a dynamic and fast-paced working environment and are ready to take on a new challenge, we want to hear from you! To apply, please submit your CV outlining your relevant experience and qualifications.

Retail shop sales assistant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: • Competitive salary with performance-based bonuses., • Opportunity to work with a luxury brand and high-end clientele., • Ongoing training and professional development opportunities., • Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.

We are seeking a well-presented, professional, and motivated Luxury Retail Sales Assistant to join our high-end retail team. The ideal candidate will have a confident and personable approach to customer service, with the ability to sell and advise on fine jewellery pieces. A background in luxury retail is preferred. Key Responsibilities: Provide exceptional customer service tailored to individual client needs Confidently advise and sell luxury jewellery pieces Maintain excellent product knowledge Ensure the boutique is immaculate and merchandise is presented to the highest standards Adhere strictly to uniform and grooming guidelines Process sales transactions accurately Support daily operations including stock handling, visual merchandising, and store maintenance Build and maintain long-term client relationships Requirements: Previous experience in luxury retail or high-end customer service is preferred Impeccable appearance and personal presentation Excellent communication and interpersonal skills Strong sales ability and product knowledge Reliable, punctual, and team-oriented Ability to work flexible hours, including weekends and holidays If you take pride in your appearance, have a passion for luxury goods, and excel in customer engagement, we’d love to hear from you.