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B2B SaaS | Fully Remote | UK Location: London Type: Full-time Role Overview Accessible rail travel depends on systems that work reliably in live environments. Our Passenger Assistance platform turns passenger assistance requests into coordinated action inside live rail operations. We’re hiring a Senior Front-End Engineer to own and scale the front-end layer of a platform used daily in live rail operations. Strategic Context Transreport exists to remove structural barriers in rail travel. Our vision is that everyone has access to travel everywhere. We operate across the UK, Japan, and the EU and have supported over 10 million assistance requests for more than 1 million users. We are a Series A company recognised with a King’s Award. As our platform grows in complexity, this role ensures that usability, stability, and engineering quality scale with it in a live rail environment where failures directly impact real journeys. Outcomes & Impact Within 6 months, you will: • Own and deliver complex features end-to-end within one active product stream., • Confidently drive cases from refinement through to release with minimal supervision., • Improve accessibility, maintainability, and test coverage across your area., • Act as a trusted delivery partner for Product and QA., • Strengthen code review standards and engineering consistency. Within 12 months, you will: • Confidently contribute to UK and Global teams based on priority., • Lead incident response efforts when front-end issues affect production., • Influence front-end architectural decisions., • Raise the overall quality bar across our Vue/Nuxt ecosystem. Responsibilities • Own & Deliver: Take full ownership of features from discovery through production release, ensuring high-quality and timely delivery., • Drive Cases & Process: Independently drive development work, manage ambiguity, and proactively remove blockers without requiring day-to-day direction., • Accessibility & Standards: Champion accessibility best practices and ensure implementation aligns with inclusive design principles., • Technical Leadership: Conduct code reviews, guide architectural decisions, and raise engineering standards across the front-end codebase., • Incident Response: Lead investigations and resolution efforts during critical production incidents, ensuring fast and structured recovery., • Collaboration: Work closely with Product, Design, QA, and backend engineers to refine requirements and ensure clarity before development begins., • Continuous Improvement: Contribute to better tooling, documentation (e.g., C4 model), CI/CD improvements, and development processes. The Tech Environment: • Framework: Nuxt 3 (Vue 3 with SSR), Nuxt Auth, Nuxt i18n, • Build & Runtime: Vite, Nitro, • State Management: Pinia, • Testing: Vitest, Vue Test Utils, • Styling: TailwindCSS, • Code Quality: ESLint, Prettier, • Tooling: Mocks Server, Date FNS, Lokalise You are not expected to know every tool on day one, but you should be comfortable mastering complex front-end ecosystems and guiding others in best practices and troubleshooting. Requirements Must Haves • 5+ years of experience in front-end development with modern JavaScript frameworks (Vue.js, React, Angular, etc.)., • Strong expertise in Vue.js and modern front-end architecture., • Proven experience owning and delivering complex features end-to-end., • Strong knowledge of HTML, CSS, and TypeScript/JavaScript., • Experience with state management (Pinia, Vuex, Redux, etc.)., • Experience working within established codebases and improving them., • Comfortable working with minimal supervision in high-autonomy environments., • Experience in Agile development environments., • Familiarity with CI/CD and modern practices such as TDD., • Ability to prioritise effectively and manage multiple initiatives., • Strong written and verbal communication skills in English., • Comfortable working within a remote team. Nice to Haves: • Experience implementing designs from Figma/AdobeXD/Sketch with high fidelity., • Experience working on accessibility-focused or public-facing products., • Exposure to Ruby on Rails environments., • Experience with Docker, Kubernetes, or cloud-native systems., • Experience working with external product owners or regulated industries., • Contributions to open-source JavaScript projects or technical blogging. Benefits • Private healthcare after your probation (including children), • Free flu jab for you and your family, • 25 days holiday, • Volunteering Leave, • Cycle and Tech Scheme Culture & Operating Principles We value: • Ownership over hierarchy, • Clarity over bureaucracy, • Impact over job titles We operate with high autonomy and high accountability. People are expected to raise risks early, communicate clearly, and take responsibility for outcomes. Interview Roadmap • Screening Call (30 mins) – Recruiter alignment, • Technical Exercise – Front-end architecture & delivery approach, • Deep Dive Interview – Engineering & Product, • Final Culture Conversation – Leadership alignment Guaranteed Interview Scheme We’re a Disability Confident employer and we welcome applications from disabled candidates. If you need any adjustments at any stage of the recruitment process, please tell us what would help - we’ll work with you to make the process as accessible as possible. We also offer a Guaranteed Interview Scheme (GIS) for candidates who consider themselves to have a disability as defined under the Equality Act 2010. If you indicate this option in your application and your application demonstrates that you meet the essential criteria for the role, you’ll be invited to interview or assessment. Choosing GIS doesn’t guarantee a job offer. If you have any questions, please get in touch.

B2B SaaS | Fully Remote | UK Company Location: London Type: Full-time Role Overview Accessible rail travel depends on systems that work reliably in live environments. Our Passenger Assistance platform turns passenger assistance requests into coordinated action inside live rail operations. We’re hiring a QA Engineer to lead manual quality and release confidence across our UK and Global web and mobile platforms. Strategic Context Transreport exists to remove structural barriers in rail travel. Our vision is that everyone has access to travel everywhere. We operate across the UK, Japan, and the EU and have supported over 10 million assistance requests for more than 1 million users. We are a Series A company recognised with a King’s Award. Because we operate in live, safety-critical environments, quality discipline is fundamental, not optional. As the platform grows in complexity across markets, this role ensures that reliability remains uncompromised. Outcomes & Impact Within 6 months, you will: • Own manual QA for at least one active product stream., • Embed earlier into refinement and design to strengthen acceptance criteria., • Improve regression structure and reduce escaped defects., • Bring clarity and consistency to our TestRail coverage., • Act as a trusted release partner for Engineering and Product. Within 12 months, you will: • Confidently rotate across UK and Global teams., • Influence how we balance manual testing and automation coverage., • Identify recurring quality risks and drive preventative improvements., • Raise the overall standard of release confidence across web and mobile. Responsibilities • Execute & Manage Testing: Own the manual testing lifecycle for web (Vue.js/Rails) and mobile (Native Swift/Kotlin) applications., • Shift Left: Participate in design and requirements sessions, clarifying how A/Cs are tested before a single line of code is written., • Test Case Management: maintain and expand our TestRail repository. You will decide what needs a manual pass and what candidates should be handed off to SDETs for automation., • Release Confidence: Act as the final gatekeeper for releases, conducting smoke tests and regression passes to ensure high reliability for our public-facing and B2B users., • Cross-Platform QA: Verify consistency across our web dashboard and mobile apps, ensuring data syncs correctly between the Rails backend and the client devices. The Tech Environment: • Management: TestRail, Jira., • Web: Vue.js (Frontend), Ruby on Rails (Backend)., • Mobile: Native Swift (iOS) & Native Kotlin (Android) as well as React Native., • Note: While our stack includes RSpec and Vuewrapper, this is a functional QA role. You are not expected to write code, but you should be comfortable navigating a technical environment. Requirements Must Haves • Experience: 3+ years of of experience in manual QA for web and mobile applications., • Process Mindset: You understand that QA is a process, not just a phase. You can demonstrate how you’ve improved QA workflows in previous roles., • Context Switching: You are comfortable moving between an established legacy project and a fast-moving greenfield/scaling project., • Mobile Proficiency: You know the difference between testing on iOS vs. Android and are familiar with mobile constraints (offline mode, location services, etc.). Nice to Haves: • Experience in Government, Public Transport, or Logistics sectors., • Experience testing SaaS platforms with complex user permissions. Benefits • Private healthcare after your probation (including children), • 25 days holiday, • Volunteering Leave, • Cycle and Tech Scheme, • Free flu jab for you and your family Culture & Operating Principles We value: • Ownership over hierarchy, • Clarity over bureaucracy, • Impact over job titles We operate with high autonomy and high accountability. People are expected to raise risks early, communicate clearly, and take responsibility for outcomes. Quality here is not cosmetic. It protects real journeys. Interview Roadmap • Screening Call (30 mins) – Recruiter alignment, • Technical Exercise – Automation & QA approach, • Deep Dive Interview – Engineering & Product, • Final Culture Conversation – Leadership alignment We aim to complete the process within 4 weeks. Guaranteed Interview Scheme We’re a Disability Confident employer and we welcome applications from disabled candidates. If you need any adjustments at any stage of the recruitment process, please tell us what would help - we’ll work with you to make the process as accessible as possible. We also offer a Guaranteed Interview Scheme (GIS) for candidates who consider themselves to have a disability as defined under the Equality Act 2010. If you indicate this option in your application and your application demonstrates that you meet the essential criteria for the role, you’ll be invited to interview or assessment. Choosing GIS doesn’t guarantee a job offer. If you have any questions, please get in touch.

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