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  • Creative Programme & Studio Operations Director
    Creative Programme & Studio Operations Director
    2 months ago
    £46000–£50000 yearly
    Full-time
    London

    SOC Code: 1255 – Managers and directors in the creative industries Location: 76 Druid St, London SE1 2AN Job Type: Permanent, Full-time Hours: 37.5 hours per week (rota basis including some evenings and weekends) Salary: £46,000 per annum Start Date: As soon as possible About Token Studio Token Studio is an independent creative experience studio based in Bermondsey. We deliver pottery wheel workshops, ceramic painting sessions and other hands-on creative experiences for individuals, private groups and corporate bookings. Our focus is high-quality, well-run sessions in a welcoming and structured studio environment. As we grow, we are appointing a Creative Programme & Studio Operations Director to take responsibility for programme delivery, operational standards and team leadership. The Role This is a senior operational position responsible for ensuring that all creative sessions are delivered safely, consistently and to a high standard. The role combines programme oversight, people management and studio operations. Key Responsibilities • Lead and oversee the delivery of all studio workshops and creative programmes, • Develop structured session formats, delivery standards and operating procedures, • Manage scheduling, staffing and studio capacity planning, • Line manage workshop facilitators and studio staff, including recruitment, training and performance oversight, • Ensure compliance with health & safety requirements and risk management procedures, • Oversee stock control, materials procurement and equipment maintenance, • Monitor service quality, manage customer feedback and implement operational improvements, • Minimum 3 years’ experience in creative operations, workshop delivery management, arts venue management or similar, • Demonstrable experience managing staff or facilitators, • Experience establishing or maintaining operational procedures (SOPs), • Strong organisational and problem-solving skills, • Ability to work evenings and weekends as part of a rota, • Experience within creative workshops, arts organisations or experiential businesses, • Health & Safety training or relevant compliance experience, • Background in programme or event managemenT

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  • Barista
    Barista
    1 day ago
    £13–£14 hourly
    Part-time
    Bromley

    Location: 40 Hayes street, Bromley, BR2 7LD About Us: Ruby Cafe is a cozy and inviting cafe dedicated to serving high-quality coffee and creating memorable experiences for our guests. Job Description: As a Barista at Ruby Cafe, you will be the face of our cafe, responsible for providing exceptional customer service and crafting delicious coffee beverages for our guests. You will work closely with our team to uphold our cafe's standards of excellence and create a welcoming atmosphere for our patrons. Responsibilities: Greet customers warmly and assist them in selecting coffee beverages and pastries from our menu. Prepare and serve a variety of coffee drinks according to our cafe's recipes and standards. Operate coffee machines and other coffee equipment with precision and skill, ensuring consistent quality in every cup. Maintain cleanliness and organization in the cafe, including the coffee bar, brewing stations, and seating areas. Uphold food safety and sanitation standards, including proper handling and storage of perishable items and cleaning of equipment and utensils. Engage with customers in a friendly and knowledgeable manner, answering questions about our coffee offerings and providing recommendations based on their preferences. Handle cash and credit card transactions accurately and efficiently, processing orders through our point-of-sale system. Collaborate with team members to ensure smooth operations and timely service during peak hours. Contribute to a positive work environment by supporting your colleagues and maintaining a professional demeanour at all times. Requirements: Previous experience as a barista or in a similar customer service role is preferred. Strong attention to detail and ability to multitask in a fast-paced environment. Excellent communication and interpersonal skills, with a friendly and approachable demeanour. Ability to work well independently as well as part of a team, contributing to a positive and collaborative work environment. Benefits: Guaranteed tips and opportunities for performance-based bonuses. Free lunch and employee discounts on food and drinks from the cafe Opportunities for advancement and career development within our cafe team. A supportive and inclusive work environment that values diversity and teamwork. Ruby Cafe is an equal opportunity employer and welcomes applications from individuals of all backgrounds and experiences.

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