Customer service manager jobs in RossendaleCreate job alerts

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). Finance industry (finance manager, accountant, analysts, supervisor and director). IT industry (IT support, cyber security, web designer, engineers and web developer). Health industry (care assistant, care manager, care trainers, doctors and nurses). Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer). • Full training is provided and is conducted as local to you as possible., • Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us., • To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years, • Have not been banned from driving in the last 4 years, • Have no more than 6 points on your licence.

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). Finance industry (finance manager, accountant, analysts, supervisor and director). IT industry (IT support, cyber security, web designer, engineers and web developer). Health industry (care assistant, care manager, care trainers, doctors and nurses). Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer). • Full training is provided and is conducted as local to you as possible., • Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us., • To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years, • Have not been banned from driving in the last 4 years, • Have no more than 6 points on your licence.

About Us: At Neo People, we pride ourselves on delivering outstanding payroll and pension services to our diverse education sector client base. We're passionate about putting people first - whether that's our clients, their employees, or our own team. Integrity, innovation and collaboration are at the heart of how we work, and we're growing fast. If you're looking to join a values-driven business where your expertise can truly make a difference, Neo is the place for you. About the Role: We have a fantastic opportunity for a Payroll Manager to join us to lead our dedicated Payroll team in delivering a seamless, accurate and efficient service. This is a hands-on leadership role, overseeing the end-to-end payroll process and ensuring compliance with all relevant legislation and service level agreements. You'll be responsible for ensuring operational excellence across your team, coaching and developing individuals to meet high performance standards while driving client satisfaction and retention. You'll also work closely with internal stakeholders to improve systems and processes, support change projects, and contribute to the strategic growth of the payroll function. Key responsibilities include: * Managing the delivery of multiple payrolls accurately and on time. * Leading, mentoring, and supporting the Payroll team. * Ensuring compliance with GDPR, HMRC, and pensions regulations. * Driving continuous improvement in processes and systems. * Acting as the main point of contact for payroll queries and escalations. * Building strong relationships with clients and leading service reviews. * Supporting wider business transformation and project delivery. About You: You're an experienced and confident payroll leader who thrives on delivering high-quality service and building strong team cultures. You'll have: * Proven experience managing a payroll team or function. * Strong knowledge of pensions, auto-enrolment and statutory requirements. * Solid understanding of HRIS platforms and payroll systems. * Excellent communication, customer service and stakeholder management skills. * A proactive, solutions-focused mindset with a keen eye for detail. * The ability to manage competing priorities in a fast-paced environment. * A CIPP Level 5 qualification (or equivalent experience). * Bonus points if you've worked in outsourced payroll or have experience in the education sector. Our Benefits: * We offer a positive and supportive working environment where you'll be encouraged to grow, develop and thrive. * Competitive salary * 25 days' annual leave plus bank holidays * Company pension scheme * Ongoing training and CPD opportunities * Hybrid working model (after probation) * A collaborative, values-led team culture * Opportunities to contribute to business-wide change and innovation

My Four Wheels are one of the most trusted and fastest growing driving school in the UK with 200 driving instructors currently on the road and hundreds in our training programme who will be hitting the roads shortly. There is currently a record number of learner drivers who need teaching due to test centre backlogs due to covid. In the last 12 months our Driving Instructors hourly rates have increased on average by 3 per hour due to the high demand. Additionally, over 70% of our Driving Instructors have waiting lists, some as long as 6 months. There has never been a better time to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone can become a Driving Instructor, recently we have recruited people from the following industries -Driving industry (HGV driver, delivery driver, van driver, LGV driver and bus driver). Finance industry (finance manager, accountant, analysts, supervisor and director). IT industry (IT support, cyber security, web designer, engineers and web developer). Health industry (care assistant, care manager, care trainers, doctors and nurses). Education industry (teacher, teaching assistant, admin officer, personal assistant and lecturer). • Full training is provided and is conducted as local to you as possible., • Not only are our pass rates way above the industry average, but we also refund all of your training fees back when you work with us., • To apply become a Driving Instructor, you must meet the following criteria -Have held a full UK driving licence (or approved foreign licence) for at least 2 1/2 years, • Have not been banned from driving in the last 4 years, • Have no more than 6 points on your licence.

Overview: My client is a market leader in their innovative sector of renewable technology The Technical Customer Experience Manager is responsible for ensuring that customers and partners receive an exceptional technical experience throughout the lifecycle of the company’s products, from installa

London-based team and lead our customer service operations globally. Lead and inspire the customer service team to deliver best-in-class support across all channels (email, chat, phone, social). Develop and implement service strategies that elevate the customer journey and build long-term loyalty.

Main responsibilities: * Oversee customer queries, shipping updates and service feedback handling * Lead operational and continuous improvement performance and initiatives * Working within the team to deliver a seamless customer experience * Create policies, procedures & training materia

German-Speaking Customer Care Team Manager. This isn’t customer service by the numbers. You’re here to lead—to lift the energy in a room, to turn good people into great performers, and to make the customer experience something worth talking about.

Get notified about new Customer Service Manager jobs in. Managing Director | People Manager | Recruitment Manager | Head of Recruitment. Partner & Customer Success Manager (Europe-based).

Executive Collaboration Services (ECS) Regional Service Manager. In collaboration with internal teams across Mars Digital Technologies, Corporate Affairs, and Office Services, this role ensures seamless service delivery and drives continuous improvement across executive-facing experiences. Champion

As we continue to grow, we are looking for a skilled Customer Service Manager to lead our customer service team and ensure that our clients receive the highest level of support and satisfaction. As the Customer Service Manager, you will have the opportunity to shape our customer service strategy and

Personal Qualities: Self-Motivated and strive to be the best and succeed in all you do - service level targets inspire you A natural communicator, building rapport with our customers to fully understand their needs Fast learner and inquisitive Passionate about helping others - be it customers or

This Till & Customer Service Manager position would suit an experienced retail professional who thrives on leading teams and delivering exceptional customer service standards. As the Till & Customer Service Manager, you'll have the opportunity to shape the customer experience for discerning AB1 clie

Job Role: Your key responsibilities, which are not exhaustive and not limited to include: " Managing inbound calls to the business from worldwide clients handling shipment requests " Building rapport with customers and establishing their needs " Deliver a consistent call flow, giving the customer th

The Diagnexia Customer Service Managers’ role will be responsible for ensuring a high level of customer satisfaction by providing excellent customer service, building strong relationships with key stakeholders, and continuously improving customer service processes. Develop and implement customer s

Your responsibilities will include: Handling a high volume of customer enquiries via phone and email Providing accurate information and resolving queries efficiently Updating and maintaining customer records Liaising with internal teams and third-party partners Sending correspondence to cus

Other roles you may have applied for: Operations Manager, Customer Success Manager, Senior Team Leader. Be the main point of contact across key functions to ensure a high level of customer service, championing a customer focused culture. Leading the review of pricing structures for products and serv

Your Time at Work As a Customer Service Advisor your duties include: - To act as the first point of contact for all day-to-day queries from the pubs, answering all incoming calls in line with customer agreed KPI's. Our Perfect Worker Our perfect Customer Service Advisor will have good listening

Working in a technical and higher value equipment manufacturing organisation, the Customer Satisfaction and Service Manager forms a critical and strategic element to their Customer Service offering. Ideally degree qualified and with at least 5 years experience at a similar level in a leading custome

Professional and courteous response to all incoming calls, queries and complaints from customers in a timely manner and with high quality standard * Prompt and efficient follow-up of customer queries and service requests * Record customer queries and complaints in our CRM system. To support the

The Diagnexia Customer Service Manager’s role will be responsible for ensuring a high level of customer satisfaction by providing excellent customer service, building strong relationships with key stakeholders, and continuously improving customer service processes. Get notified about new Customer

Our paid focus group and market research assistant members come from all backgrounds and industries including customer service administrator advisor. Customer Service Administrator Advisor - Paid Focus Group Online Panelist - Remote Part Time or Full Time Work At Home Position. Are you a customer se

Lead and empower colleagues to always put the customer first and deliver outstanding customer service. Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional cus

To process orders through the system and follow up as necessary - To support internal departments with product or stock information - To ensure customer information is recorded accurately and update on they system when necessary - To monitor outstanding orders and follow up accordingly The candidate

Oversee, coach, and lead the customer service staff to guarantee excellent customer service, team engagement, and productivity. Discover Customer Service Support Manager roles in the UK with visa sponsorship options. Keep up-to-date on AI technologies that are pertinent to customer service, and use

Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities Load checking vehicles and working effectively with the depot team of drivers and fitters Resolving customer complaints and supplier issues efficiently Successful applicants should demonstrate the following:

Are you experienced in customer service and seeking a highly rewarding role? NextStreamServers has the perfect opportunity for you! We are currently hiring a Customer Service Manager to join our dynamic team. Seeking an experienced Customer Service Manager to lead our customer service department. Im

To process orders through the system and follow up as necessary - To provide customers with export support in regards to lead times and delivery information - To support internal departments with product or stock information - To ensure customer information is recorded accurately and update on the s

Within the Customer Services Group, there is a cross cutting department, Customer Voice, which is made up of a group of customer experts focusing on specific areas of the customer experience, gathering intelligence on their journeys and driving change across the business to meet their needs and expe

Part time Hindi speaking Customer Service Advisor - 20 hours per week - Office based Indian alcoholic drinks company is seeking an experienced part time Hindi speaking Customer Service Advisor to support their Sales team at their offices near London Bridge. The main purpose of the Hindi speaking

We are recruiting a high-performing Customer Service Manager to help our business continue to grow and succeed. Customers are always at the heart of everything we do, which is why we need the best, leading by example and showcasing exceptional customer service. Experience in retail, hospitality, ser

What You'll Do: Manage and process sales orders, confirmations, invoices, and purchase orders Provide exceptional support to customers, via phone and email Work to internal timelines to ensure timely order fulfilment Investigate and resolve customer inquiries and complaints Manage data and document

Are you looking for a rewarding career in the financial services industry? InsuraTec is hiring motivated individuals to join our team as Customer Service Sales Managers. Provide exceptional customer service to build trust and satisfaction.

As Customer Service Advisor, your new role will involve: Being a point of contact for all customers throughout the UK providing over the phone and email advice and support Taking ownership and resolving escalations, queries, issues and complaints, effectively and efficiently via phone and e-ma

Demonstrated experience in a customer service role within a technical or engineering environment. Confident working with technical information and skilled at asking the right questions to clearly understand and define customer issues. Our client is looking for an exceptional individual to join their

Key Responsibilities: Answer inbound customer calls and messages across all areas (technical, sales, billing, general enquiries) Provide Level 1 technical support (internet, Wi-Fi, router setup, basic troubleshooting) Log, manage, and resolve support tickets accurately Support new and existing

You will also have the opportunity to lead and influence on national issues affecting customer service alongside the Hospital Customer Service team. Your transfusion knowledge will prove invaluable as the role covers the full range of NHSBT products and services including blood and blood components,

A typical day for the Customer Service Administrator will include: Processing all hire desk administration including customer and supplier queries Managing a variety of small and national account orders in a fast-paced environment Ensuring sufficient stock levels to meet customer demand and maximis

The Assistant Operations Centre Manager (AOCM)/Customer Service Assistant Manager is responsible for delivering high levels of performance and employee engagement in their business area across a multifunctional back office and Contact Centre team, which will in turn drive high profitability and clie

Take ownership of solving customer issues through pro-active customer service. Knowledge and Experience • Excellent Customer Service Skills. To retain strong relationships with Account Managers, helping them in acquiring new business and work on composite selling to Customers on their areas.

We're hiring a Customer Service Manager role for a direct to consumer subscription start-up company in London, with hybrid working. Lead, mentor, and grow a high-performing customer service team. Develop and implement customer service policies, procedures, and best practices.

Customer Service Advisor Skills: Previous experience in a customer service role (office-based or contact centre experience desirable). Customer Service Advisor Responsibilities: Provide a friendly, professional, and customer-first service across phone, email, live chat, and social media. Hybrid Cu

What’s on offer: * Annual Salary of £25k PRO RATA * 25 – 30 hours across Mon – Fri * 28 Day holiday including bank holidays * Flexible working option after probation * Annual bonus * Pension scheme What you will be doing: * Deliver outstanding customer service via phone,

Are you seeking a management position within IP? We are currently working with a leading law firm who are seeking an IP Operations Manager to join their team on a full-time, permanent basis.

Customer Support, Call Centre, Retail, Hospitality, Leisure and Care sectors.

You should be Resilient, persistent and target driven whilst being able to build professional rapport with customers and handle customer objections. Customer service experience in a fast-paced environment. Your new company A leading production business based in Burnley are now looking to recruit on

We need the very best designers, project managers, engineers, surveyors, town planners, environmental specialists and business service professionals to maintain our reputation as a market leader. You will work closely with our professional project managers and bid support team. We operate fully flex

If you have managerial experience, strong leadership, analytical ability, initiative, a solution-oriented consultative mindset, a thorough knowledge of banking, Sanctions processes, service operations, products and systems and the ability to work effectively in a high volume, deadline driven, divers