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Are you an experienced Systems Analyst with a working knowledge of ITSM and BMC Remedy? Sopra Steria’s aerospace defence and security sector are on the hunt for an IT Service Management analyst with experience working on Remedy for an ongoing project working within a key client. It will be your role to maintain the existing Remedy Service Management platform by providing senior-level administration and taking technical ownership. There will also be future opportunities to get involved in ad hoc project work so familiarity with related technologies such as VMware, SQL Server and PowerShell scripting would be a massive benefit. This role will see you supporting a group level account offering opportunities for learning, development and progression. This is a hybrid role with typically 3 days a week on site in our office in Newport. Due to our contractual agreement with the client we are only able to progress with candidates eligible for SC clearance. What you’ll be doing: • Provide senior-level administration and technical ownership of the BMC Remedy platform., • Troubleshoot and resolve incidents, service requests, and tasks within SLA using Remedy, DWP, Smart IT, and Smart Reporting., • Administer and support Remedy user access, configurations, and system performance., • Design, configure, and implement Service Catalogues and Service Request Management (SRM) workflows., • Develop and maintain custom workflows using Remedy Developer Studio, including Active Links, Filters, and Escalations., • Existing experience working on IT Service Management platforms (Preferably Remedy)., • Experience working to tight SLA’s., • Working knowledge or familiarity with VMware, SQL Server and PowerShell. Employment Type: Full-time, Permanent Location: Hybrid, typically 3 days a week in Newport Security Clearance Level: SC Internal Recruiter: Olly Walker Salary: Up to £45,000 Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension. Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Loved reading about this job and want to know more about us? Our Aerospace, Defence and Security business designs, develops and deploys digital solutions that bring clients enduring business value across the UK’s Public and Private sectors. We foster a culture in which employees feel valued and supported, delivering exceptional rates of customer satisfaction in the UK’s most complex safety- and security-critical markets.

About the job Job summary Senior Business Analyst As a Senior Business Analyst at the Intellectual Property Office (IPO) you will join an established and supportive community of Business Analysts and work across all areas of projects and service lifecycle. In this role you will work as part of an Agile multi-disciplinary squad alongside product managers, service design, data specialists, developers, and testers to deliver new internal and external services. You will be expected to be proactive and take ownership of analysis activities and deliverables including writing user stories with acceptance criteria, modelling business processes, and contributing to three amigo/refinement sessions. You must be able to build strong working relationships with both internal and external stakeholders at all levels, demonstrating good leadership and collaborative working skills. You will need excellent presentation and communication skills, across a variety of situations and levels of stakeholders. You will work together with IPO colleagues, partner organisations and/or suppliers to ensure that approaches and outcomes are fit for purpose meeting business needs, user needs and IPO standards. Within the Business Analyst Community, you will play an important role in establishing and promoting best practice and standards. You will support the professionalisation and maturity of the Business Analysis practice through peer support, tutoring and mentoring of others in the team. We are looking for enthusiastic people with a desire to pick up new skills in a fast-paced environment and are committed to delivering excellent services for our customers. This is an excellent opportunity for individuals to join our IT team at a time where the IPO has set out how to help make the UK the most innovative and creative country in the world by: • Delivering Excellent IP Services, • Creating a World-leading IP Environment, • Work alongside product managers to create a pipeline of fully developed user stories ensuring that the business and technical viewpoints are understood and acknowledged., • Undertake key business analysis activities, including but not limited to, requirements elicitation, documentation of business processes, workflows and business rules, using suitable methodologies, tools and standards., • Advise on business scenarios and develop acceptance criteria to ensure requirements can be traced to develop new functionality., • Identify and articulate options considering opportunities and limitations related to business and technology., • Present complex information in a tailored format, allowing you to communicate key findings and put forward recommendations to the wider organisation., • Tutor/mentor/coach BAs and Junior BAs by providing accurate and professional support., • Background in Business Analysis with considerable knowledge and understanding of Business Analysis principles and techniques., • Excellent analytical and problem-solving skills to bring clarity to business problems and shape business solutions., • Considerable experience working in a software development setting with technical colleagues i.e. data, developers, testers., • Comfortable working with individuals at various skill levels up to and including senior management levels., • Experience of gaining consensus where there are strong differing opinions., • BCS International Diploma in Business Analysis, or equivalent., • Strong presentation and communication skills across a variety of situations and levels of stakeholders., • Experience of developing BA best practice, standards and guidance., • Upload an anonymised copy of your current CV. Please remove all identifying markers such as name, title, education institution etc., • Use this to explain why you're suitable for the role ., • Structure your statement around the essential criteria in the Person Specification., • Communicating and Influencing, • Working Together, • Unlimited Pluralsight video learning access, • Access to Microsoft's ESI training suite, • Hybrid working with no core hours, • Substantial support for career progression, • 25 days annual leave moving to 30 days in annual increments, • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020

Job Description Please note this is a training course and fees apply*/nWhat is the Business Analysis Placement Programme?/nOur Business Analysis Placement Programme is designed for anyone looking to start a career as a Business Analyst (BA) using education and recruitment support to help you achieve an entry level role or position./nThis programme does involve a financial contribution from you to fund your qualification, cv review and recruitment support but the long-term rewards will be extremely lucrative./nWhat does a Business Analyst do?/nA Business Analyst is a problem solver who investigates an issue or area of weakness within an organisation or business, analyses solutions and helps facilitate the change that is needed. They do this through following a set of guidelines and principles set out within the BCS Business Analysis Diploma certification./nTo succeed as a business analyst, you should be somebody who enjoys problem solving and analysing, has good administration skills and communicates well in both written and verbal communication./nYou should be somebody who can work well alone but when needed be able to integrate well into a team./nThe role will generally include:-/n * Analysing elements within the business or the whole business/n * Making evaluations of all available data/n * Identifying problems and looking at potential improvements/n * Making a feasibility study in proposed improvements/n * Present your acquired information within a business case to the company or organisation./n * Implement any agreed or necessary changes, to increase the efficiency of the organisation or business./nIndustry demand for Business Analysts/nDemand for Business Analysts continues to soar as organisations need to evolve and stay competitive in an everchanging world./nBusiness Analysts ensures a business remains relevant and future proofs against changes both foreseen and sudden./nAll businesses need to make data driven decisions and the demand for analysts has become a key role for any size of business and has become a very lucrative, in demand position with Senior Business Analyst's commanding salaries in excess of £100k pa./nHow we help you get you first role/nWe specialise in working with candidates who wish to start or transition into a Business Analyst career./nHow do we do this?/n1. Firstly, we place you on a training program which provides a pathway to the most relevant industry recognised certification being the BCS Business Analysis Diploma. The diploma comprises of 4 certification courses and a final oral examination signing you off as Business Analyst through the BCS. Study time to complete all of the certifications is recommended at around 90 hours to achieve exam pass level./n2. Once you have successfully passed the 4 required certification exams and the oral exam which make up the diploma, you will be handed over to our recruitment support team. They will then work with you to help rewrite your cv to a professional standard to highlight the skills required by Business Analyst recruiters. In addition, they will also assist in creating a professional LinkedIn profile, interview support, career advice and tailored support such as taking you through mock interviews./n3. Our recruitment advice consultants will work with you to identify the best opportunities available which are suited to you. Their tailored support ensures you only apply for roles where there is a realistic chance of success and help you to prepare for interviews and perform at your best. Typically, starter roles will be junior business analyst, junior analyst or a support/admin role utilising your analytical skills./nBusiness Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. Further study into Project Management certifications can expand the breadth of roles you find available./nFinances/nTo accommodate candidates, the training element of this package is available on finance terms to easily spread the cost of investing in your career. This enables you to get qualified without having to fund all the training costs upfront. In addition, we are so confident in our success with placing qualified candidates that we will refund the cost of the courses to anyone we are unable to place within 12 months of passing their required exams subject to our terms./nWhat next?/nTo get your journey started and check whether you meet the criteria to join the programme, enquire now and one of our experienced Course and Career Consultants will contact you within 4 working hours assist you

Underwriting Performance Analyst If you want to know about the requirements for this role, read on for all the relevant information. Location 1 day a week in any of their main regional offices (Bristol, York, Glasgow, Belfast, Stratford-Upon-Avon) Salary Up to £60,000 IPS Group are working with a leading UK insurer to bring in a Underwriting Performance Analyst. This is a step away from a traditional Underwriting role and is more around strategy and portfolio management to drive business growth. You will be using your Underwriting expertise to help develop the Underwriting strategy across their Property & Casualty insurance portfolios. You will do this by establishing appropriate rules, terms and risk features that will enable the delivery of profit and ultimately, their growth objectives. xrnqpay The ideal person for this opportunity will be a Senior Underwriter or Subject Matter Expert across Property & Casualty Insurance, who is wanting a more technical Underwriting role.

Senior Business Analyst - Intellectual Property Office - SEO.

Financial analyst vacancy in Newport Wales. Senior Financial Analyst - Resorts ($93,300. The Senior Financial Analyst is the finance business partner for client groups at the Resort at Pelican Hill.