Senior program manager jobs in United Kingdom

Purpose: The New Dawn Day Service Manager is responsible to lead, manage, and develop a safe, inclusive, and high-quality day service. The role focuses on delivering activities that promote independence, social inclusion, and well-being for service users while managing daily operations, regulatory compliance, and staff teams. 1. To coordinate and have responsibility for the overall management of the New Dawn Day Opportunities Services, 2. To have overall responsibility for the line management of all staff employed within the service., 3. To review, assess and attend annual reviews and other professional meetings of service members., 4. To be responsible for the development and monitoring and the preparation of staff training plans in conjunction with the deputy managers and Tower Projects Chief Executive., 5. To be responsible for the planning and delivery of a high-quality programmes whilst maintaining standards and ensuring programmes are designed to meet the social, educational and developmental support needs of service members. You are responsible to ensure all daily activities, workshops, and support programs directly align with the Tower Project’s core values and strategic aims., 6. To be responsible for all monitoring and preparation of group and individual learning plans in conjunction with the Chief Executive., 7. To undertake the assessment of potential new and existing service members that are referred to or within the day service. Main Duties & Responsibilities: 1. To facilitate, where possible, a community-based programme that meets the individual support needs of service member’s educational, social and developmental support needs, ensuring daily activities, workshops, and support programs directly align with the Tower Project’s core values and strategic aims., 2. To manage, support and actively participate in the organising and delivery of a high quality service in a supportive caring environment that adheres to the Tower Project’s policies and procedures., 3. To ensure the delivery of the service in consultation and partnership with Service members, Parents/ Carers, Schools/ Colleges and other relevant parties., 4. To provide and/ or receive support, advice and training as appropriate to the job role., 5. To be responsible for the overall operation of the New Dawn Day Opportunities Services for the effective and efficient use of the Services budget., 6. To develop and implement new initiatives as required., 7. To address and resolve issues in the general running of the services. Specific Duties: 1. To maintain and develop systems for monitoring, 2. To attend and contribute to Tower Project Senior staff team meetings, organise Day Service meetings and staff supervisions ensuring a smooth running of the service., 3. To initiate and/ or attend training events and appropriate external meetings according to expressed needs and demands., 4. To be responsible for the use of the building, health & safety and security of the premises and its equipment., 5. To be responsible for the preparation of timetables, activity plans, budgets, programme reports, monitoring data and other appropriate work according to the needs of the post., 6. Ensuring that administrative and financial responsibilities are conducted according to Tower Project procedures., 7. Pro-actively promote and develop inclusion and equal opportunities., 8. To liaise with and involve service member’s parents/ carers, outside agencies, support staff, key workers and other partner agencies in the planning and delivery of the service., 9. To ensure that the guidelines of the relevant legislation, e.g. Care Act 2014 are implemented at all times., 10. To participate and meet regularly for supervision meetings with the Tower Projects Chief Executive., 11. Undertake other duties as appropriate to the nature of the Post. Operations & Service Quality · Service Delivery: Design and oversee a diverse program of daily activities, workshops, and outings tailored to service user needs. · Health & Safety: Maintain the facility to high standards, ensuring compliance with fire safety, food hygiene, and risk assessments. · Compliance: Ensure the service meets all internal policies, local authority contract requirements, and statutory regulations. Staff & Team Management · Line Management: Recruit, supervise, appraise, and support a team of support staff and deputy managers. · Workforce Planning: Manage staff levels and attendance levels for operational purposes. · Staff Development: Identify training gaps and ensure the team completes mandatory compliance and care training. Financial & Resource Management · Budget Control: Manage the day-to-day operational budget, monitoring expenditure and optimizing resources. · Administration: Oversee accurate record-keeping, including service user files, attendance logs, and financial transactions PERSON SPECIFICATION DAY SERVICE MANAGER – NEW DAWN Knowledge/ Experience: · Experience of coordinating services for adults with disabilities. · Experience of assessing and supporting adults with disabilities. · To have a minimum of two years’ experience managing a team of staff. · Applicants must demonstrate an aptitude and willingness to work positively with adults with disabilities. · Strong knowledge of safeguarding adults, health & safety law, and risk management Education/ Qualification: · A QCF Level 5 in Care or equivalent, or willingness to work towards such qualification. Skills: · Ability to organise and deliver a high quality educational and social programme of activities. · Ability to work with service members who can present with a range of behaviours that can challenge · Good communication skills with parents/ carers, service members, external agencies and staff. · The ability to manage and provide a safe environment by identifying and implementing strategies/ activities to meet them. · Ability to work as part of a team. · Basic computer skills, or a willingness to undertake training as required. · To support, promote and deliver groups within the Tower Project Equal Opportunities policy. Special Conditions: · The post holder will be expected to undertake any additional training as required.

ROOTED FINANCE Rooted Finance is a pioneering specialist debt and financial inclusion Charity based in London. We’re committed to making money and debt advice accessible, for everyone. The people we work with come from all walks of life and so do we. We employ advisers from all backgrounds, not just because it’s the right thing to do, but because we are the communities we serve. We provide quality debt and money advice services to help clients manage their finances and debts, protect their essential services; and safeguard their income and priority needs. Our services have never been more needed in an uncertain financial environment. Rooted Finance is expanding its team and is looking for a full-time Money Guidance Officer. This is an exciting opportunity to join a dynamic and supportive team at a pivotal moment in our growth. We are looking for someone who enjoys providing a first-class client satisfaction and support service. You will work closely with our Advice team to ensure clients are accessing support through engagement activities and that they are able to progress their debt advice journey smoothly. You will be the interface for advisers to ensure documentation and tasks are completed in a timely manner or the clients you are supporting. The post-holder will need to be comfortable interacting with a variety of audiences – advisers, clients and partner organisations, and enjoy supporting people to progress through their advice journey. You will have strong administrative, research and data skills, excellent communication and critical-thinking skills, and should be flexible and capable of working independently and as part of a team. The post holder will be part of a small team and need to be a proven self-starter. The team language is English, and Rooted Finance is an Equal Opportunities employer. JOB DESCRIPTION Job : Title Money Guidance Officer Salary: £28,000 Hours: 35 Hours per week Benefits: 25 days annual leave plus bank holidays Day of leave on your birthday Additional day of leave for each year of service up to 35 days 3% Pension contribution stakeholder pension £200 home-office equipment allowance Costco membership. Employee Assistance Programme Hybrid and flexible working arrangements available and agreed according to business needs Contract: Permanent/Fixed Term (subject to funding) Location: Rooted Finance delivers primarily an in-person service, postholder will be required to attend outreach locations/RF office. Hybrid arrangement with remote working will be incorporated where possible based on business demands. Purpose of the Job Rooted Finance provides client focused and impact driven services. The ability to provide first class advisory and casework services that impact individuals, and the communities they live in, is fundamental to the way in which Rooted Finance provides transparent and evidence-based services. RF is looking for a proven self-starter to support our advice services and preventative initiatives. You’ll be passionate about working with people and committed to delivering a high-quality community engagement and support program. You’ll be adept at delivering comprehensive support to individuals within diverse community settings. You will be confident in working with community members to grow and develop projects to reach isolated individuals. Working flexibly across dates (including occasional weekend working), times and locations, responding to project and community needs as required. The successful candidate will have excellent interpersonal skills and be able to work flexibly with clients. You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of ongoing support. You will be trained and expected to keep up to date with regards to legislation, case law and policy changes relating to debt and a working knowledge of welfare benefits as directed by Line Manager. Training and development Rooted Finance will provide internal and external training as appropriate. Continued professional development is fundamental to the values of Rooted Finance in building capacity amongst its team members. Reporting The post holder will report directly to the Advice Manager of Rooted Finance Role Requirements This role aims to address the additional barriers and needs faced by overindebted individual, ensuring they are supported in navigating these challenges and can focus on the debt advice process effectively. As a Money Engagement Officer you will work across our various community partners, delivering money mentoring support and income maximisation services to local communities with the aim of promoting financial resilience and wellbeing. You will also provide assist in collecting essential documents and information for advisers to progress their cases. You will maintain accurate client and project records and contribute/support Manager(s) with effective project monitoring and reporting. You will capture learning to share with project stakeholders to help inform Rooted Finance’s wider approach to financial inclusion services. Key functions and impact of the role will include; Outreach and Engagement: Actively engage overindebted individual through various outreach initiatives such as community events, workshops, and partnerships with local organisations to raise awareness about debt advice to encourage individuals to seek help early and facilitate this through practical 121 support. Support and guidance: Provide ongoing support needs to keep people with money worries engaged in the debt advice journey. Often people struggling with money worries have additional barriers and needs, this role focuses on the 'support function' which will be available to help people navigate barriers so they can focus on the specialist debt advice needed and offered through Rooted Finance and other support services. Referral and Collaboration: foster a cohesive relationship to build partnerships and to collaborate with debt advice services, community organisations, and other stakeholders to facilitate referrals and ensure a seamless transition into debt advice services. Maintain strong partnerships with service providers to enhance accessibility and support for individuals in need. Empowerment and Education: Equip our services users by providing ‘digestible’ financial education, coaching, and advocacy to help them make informed decisions, improve their financial literacy, and build long-term financial resilience. Data Collection and Reporting: maintain accurate records of all outcomes, advocacy and support provided to all individuals, diligently record outcomes to track the effectiveness of the triage process and measure the impact of the engagement efforts on increasing access to debt advice and other services. Duties & Responsibilities: The main duties will include 1. Work closely with RF advice team in identifying client’ needs to work together to implement a holistic approach to supporting individuals., 2. Manage a joint caseload with debt advisers to ensure successful engagement in the debt advice journey, monitor progress and maintain diligent records across all systems, 3. Working closely with advisers to support their more vulnerable clients, 4. Delivering both 121 and group sessions to build individuals’ financial knowledge and resilience., 5. Increasing the visibility and awareness of the advice services through external events and roadshows, 6. Develop and maintain good working relationships with clients to facilitate engagement in debt advice journey by explaining and outlining what debt advice offers, support to engage in attending debt advice appointment, follow up with obtaining required documents, make effective referrals for additional services and provide on-going support., 7. Draw up a personalised plan supporting clients to access and engage with the extensive range of support available in the community. Actively connect clients with a wide variety of services through signposting for additional help around health, wellbeing, housing, welfare, immigration, social support and financial advice., 8. Identify aftercare support to help individuals increase their ability around ongoing financial capability and literacy skills and to reduce further and future financial exclusions, 9. Working with, and recruiting clients to, our Lived Experience Steering Committee, 10. Provide one to one/group sessions to encourage and increase engagement in the debt advice service, 11. Develop marketing and creative initiatives to promote and engage with service users to increase uptake in debt advice service and increase full journey completion., 12. Ensure all project monitoring requirements are adhered to and all learning (including risks and opportunities) is captured and recorded in a timely manner., 13. Perform consistent impact measurements on project components, including undertaking financial wellbeing checks before, during and after, beneficiary engagement with RF service in a non-intrusive manner, 14. Actively participate in team meetings and work with colleagues and beneficiaries to further develop the project, 15. Maintain effective communication between colleagues, stakeholders and beneficiaries at all times., 16. Undertake recommended and self-identified ongoing training and development to ensure gaps in knowledge/skills are acquired to meet requirement of the role and quality assurance processes in timely manner as directed by Supervisor/LM., 17. Work to an agreed work-plan, meeting targets on time and all required KPI, 18. Work collaboratively to share good practice in performance and quality improvement with fellow advisers/wider team., 19. Ensure that all services comply with equal opportunities and other relevant policies and quality standards and good practice as outlined in organisational policies., 20. Ensure all work is fully compliant with Rooted Finance policies and procedures and Quality Standard, 21. Ensure data protections regulations are adhered to and office procedures followed, 22. Abide by all Health & Safety at Work Act procedures, 23. Adhere to policy and procedures around safeguarding vulnerable adults at risk, 24. Demonstrable understanding and application of the provisions of GDPR, 25. Behave in a professional manner at all times, 26. Act as an ambassador for Rooted Finance, reflecting the objectives and values, and to always work in the best interests of the charity. Other 1. Undertake additional tasks as defined by Advice Manager of RF and senior management team. PERSON SPECIFICATIONS Qualification Desirable: Educated to a degree standard or equivalent. Essential: Relevant professional qualification (i.e.CMA Connect Money Mentor training)/ or equivalent gained through experience Evidence of continued professional development Skills Desirable: Excellent understanding of the principles and current best practice in debt, financial capability and financial inclusion. Essential: Knowledge and understanding of the welfare benefit system and experience of advising customers on benefits.Understanding and commitments to the aims, principles, values and quality standards of Rooted Finance services. Awareness of, and ability to, understand and empathise with clients from a diverse range of backgrounds and disadvantaged groups living in the community, in particular barriers faced by over-indebted and financially excluded communities. Ability to use sensitive listening and questioning skills to get to the root of the issues and empower clients Ability to remain non-judgmental and apply active listening Ability to provide outstanding customer service Good communications skills – including written and personal presentation skills. Ability to give and receive feedback objectively and sensitively, and work as part of a team and be open to learning from others. Ability to manage own time and meet deadlines.High standard of numeracy and computer skills, specifically IT skills with a strong command of the Microsoft Office suite with an ability to understand and analyse complex financial and other numerical information Knowledge and experience of using case management systems to maintain accurate records Working in a small team and autonomously, experience of working in client facing role. A commitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics Experience Desirable: Experience of supporting and guiding junior team members (volunteer/trainee team members) Essential: Experience of working directly in a community setting such as adult health and social care, learning support or information and advice settings Experience of gathering, providing and disseminating complex and sensitive information Experience of liaising with partner agencies; Excellent communication, negotiation and organisational skills; Commitment to working flexibly across all RF services, including evenings and weekends (TOIL applied) OTHER: This role will be subject to an enhanced DBS check Rooted Finance is registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored. This job description and personal specification does not form part of any contract.

Ideal opportunity to amplify your major loss business interruption expertise Your new company Our client is a global claims management firm and sits on the panels of most major insurers. Their forensic team work with external insurers as well as their own major & complex loss, engineering and cyber teams. The UK-wide Forensic team are drawn from a variety of backgrounds which enables them to approach cases from a broad range of angles. Backgrounds include commerce/industry, ex forces and of course practice/consulting. The team has its own graduate program, studying ACA. Being a UK-wide team means they can respond to major loss on a localised level and there are now accountants in each location. Uniquely the team has a dedicated people director, who runs the function operationally. Therefore as a SM in this team, your management is more focused around peer review, case strategy and tech review. Your new role If you've already done some business interruption / insurer-led work then you'll know how rewarding it can be being that bit more "hands-on" with the end business, compared to what is typical in other disputes work. For many that's a real highlight of the job. So in this role you get to go "total immersion" on that, while at the same time leading case strategy and teams, and being responsible for the following: • Assess business interruption and financial claims both on site and from office, • Report preparation including commentary on the review and conclusion of analytical work., • Meeting clients including insurers, reinsurers, claimants and the insured., • Calculating and agreeing settlement of claims, and preparing final reports., • Staff development (though ops and pastoral are taken case of for you.), • Develop working relationships with existing clients; help to identify and plan approaches to new clients., • Keep abreast of any technical or legal changes which may impact a case, • Business development - much of this is done via repeat business through high calibre output What you'll need to succeed, • ACA/ACCA qualified, • Forensic accounting experience to at least Senior Manager level, • That experience to have included major loss/ insurer-led work, coupled with a desire to grow this side of your experience., • A desire to develop business and be rewarded for success, • While a hybrid working pattern is in place, an ability and willingness to go out to a business site (likely to be in the South East but potentially elsewhere in the UK) at short notice is desirable. What you'll get in return • A culture where BD is as much about generating repeat business through excellent project management and client relationships, as it is generating new clients, • First-promotion to Director can be considered on merit for experienced Senior Managers/ ADs, • The chance to take a further qualification and be rewarded with a salary raise for every level you pass, • A bonus system which has a leveraged element linked to productivity - you have a real chance to influence it, • A firm where values are not just "a poster on a wall" but part of the cultural ecosystem, • Tangible metrics for further advancement, • Working with a broad range of backgrounds and specialities in the team - lots of different minds to bounce ideas and approaches around withWhat you need to do now If you're in a PE-backed business and the only thing holding you back is a retention bonus yet to pay out, please talk to me anyway. There may well be a workaround with the client. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. # 4599402

Work with young partners in a challenger Forensic function and international brand Your new company My client is a national advisory and accounting firm with a strong international brand and impressive, double-digit year-on-year growth. The firm has recently re-energised and expanded its forensic offering by bringing in Partners in 2 different UK locations, who have an ideal blend of mid-tier firm backgrounds. The current forensic offering is a good blend of expert, fraud/investigations and Ftech/cyber, and expansion will be primarily London focused, with an emphasis on disputes. The team work as a single P&L and as such share resource ,and Partners have considerable strategic autonomy in this "light-touch" firm. Furthermore the firm has global reach yet without the pricing structure of a Top 10 - this too is helping fuel Forensic expansion. The firm remains a full and proper Partnership. Your new role You'll be the #2 to the London disputes Partner, working closely with him on everything from expansion strategy down to case delivery. Around 50% of the role will be focused on supporting and being a proactive part of market expansion. No better way of getting your own, emerging Expert profile and brand into focus! On the delivery side, matters are broad and varied but can include: • Investigations, • Business interruption/loss of profit, • Shareholder disputes and valuations, • Commercial litigation, • Expert advisory, • Insolvency litigation, • Sale and purchase disputes, • Matrimonial disputes, • Sports disputes, • Professional negligenceThis latter - professional negligence - is a significant expansion point for the function ,as not all audit firms can field willing audit Partners to be Experts; our client has two who can be appointed in this capacity. The firm overall is well-established in Forensic Technology and Cyber - growing in the UK and a large function in the US. What you'll need to succeed As well as being a Senior Manager/AD in disputes/quantum Forensics, you're likely to be someone who is good at business development with some early proven results, yet you feel over-utilised at your current firm, and want to be "let off the leash" to do more BD. Of course in Expert work this can only play to your advantage - getting the firm/partner names out there reflects well on your own growing profile, as well as reaping early promotion rewards internally. You'll certainly see yourself as an emerging/future Expert in your own right, and see Partnership as your ultimate career goal. What you'll get in return • Mentoring from Partners who have been in your shoes and want to help you get there., • A competitive pricing structure, which nonetheless sustains high calibre output, • As well as Forensic experts, Experts in the wider firm with sector specialism and depth who can be fielded where necessary, • The flexibility to say "yes" to a wider range of mandates, in a firm/function which is not courting large ticket, • Agile and shared resourcing - forensics works as a single P&L, • A firm with strong EDI values and a couple of hundred people working within the firm to further engender and support this, • Properly meritocratic promotion and with a highly attainable partner track program What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4637441

Block Property Manager | Watford | Site-Based | £40,000 - £45,000 Your new company An exciting new investor-backed BTR organisation specialising in the management of professionally run rental homes and residential communities. It operates a people-first, service-led model, focusing on maintaining high living standards, strong resident engagement, and well-trained assets. Your new role As a Block Manager, you will be responsible for the effective day-to-day management of residential buildings, ensuring they are safe, compliant, and well-maintained whilst delivering an exceptional living experience for residents. You will lead on operational delivery across your schemes, managing on-site teams and external contractors, while maintaining strong relationships with residents and internal stakeholders. Operations and Building Management • Lead the day-to-day management of schemes, ensuring all services are delivered efficiently and to a high standard, • Carry out regular site inspections, including weekly, monthly and quarterly checks, ensuring high standards of presentation and safety, • Identify, manage, and resolve building defects, liaising with contractors and developers to ensure works are completed to the required standard and within agreed timeframes, • Manage planned and reactive maintenance, allocating works to contractors and developers to ensure works are completed to the required standard and within agreed timeframes, • Oversee contractor performance, ensuring compliance with service level agreements, • Maintain robust Permit-to-Work and contractor control processesHealth & Safety Compliance, • Ensure full compliance with all relevant legislation, including the Building Safety Act 2022 and Fire Safety Act 2021, • Manage site risk assessment and ensure corrective actions are completed within agreed timescales, • Work closely with the Health & Safety Manager to maintain compliance requirements, records and certificates, • Support the development and maintenance of the Building Safety Case and Golden Thread, • Lead on incident response, reporting, and escalation where required, • Carry out regular safety inspections, audits, and monitoring activitiesResident & Client management, • Deliver a high-quality, resident-focused service, ensuring a positive customer experience, • Manage tenancy lifecycle processes including move-ins, move-outs, and unit turnaround (target within 5 days), • Handle fees related to apartment damage or dilapidation, • Deliver a high-quality, resident-focused service, ensuring a positive customer experience. While the resident services hub is responsible for handling complaints, it is essential to work collaboratively with the team to ensure swift and effective resolution of issues., • Build strong relationships with residents, internal teams, and stakeholders, • Support community engagement initiatives and resident eventsFinancial & Administrative Management, • Support budget planning and ongoing financial management of schemes, • Monitor expenditure and ensure cost control across all services and projects, • Maintain accurate records, reporting, and documentation in line with company standards, • Manage asset registers and oversee stock control where applicableGeneral & Portfolio Management, • Support mobilisation of new developments into the portfolio, • Liaise with contractors and suppliers to ensure service delivery meets agreed standards, • Attend regular meetings and provide updates to the Senior Property Services Manager, • Attend and contribute to quarterly defect reviews, ensuring issues are tracked, reported, and resolved, • Participate in an on-call Rota for major incidents, • Travel regularly between sites within the regional portfolioPeople Management, • Lead, motivate, and develop team members to deliver high performance, • Support recruitment, onboarding, and training of team members, • Foster a positive, inclusive, and collaborative team cultureYou will be required to carry out other duties to assist the team during busy periods.You will be required to respond responsibly and promptly to out-of-hours emergencies (only where necessary and possible). What you'll need to succeed • Proven experience in block management, or BTR/Flex Living environments, • Strong understanding of high-rise building compliance and health and safety requirements, • Experience managing contractors, budgets, and service delivery, • Knowledge of Building Safety Act 2022 and Fire Safety Act 2021 (essential), • Experience managing or supervising teams, • Strong customer service and stakeholder management skills, • Lead the day-to-day management of schemes, ensuring all services are delivered efficiently and to a high standard, utilising a range of digital platforms and management systems to streamline operations and maintain effective communication., • Demonstrate excellent IT skills, including proficiency in Microsoft Word, Excel, and other relevant software, • Ability to manage multiple sites and priorities effectively, • Calm and professional approach when handling challenging situationsDesirable:, • IOSH or NEBOSH qualification, • Membership of a relevant professional body (IRPM, TPI)What you'll get in return, • A competitive salary range of £40,000 - £45,000, • Discretionary bonus, • 25 days holiday + 8 bank holidays (pro rata if part-time), • Personal Pension Plan (salary sacrifice available), • Employee Assistance Program, • Life Assurance, • Optical vouchers, • Cycle and Tech schemesWhat you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4789809

The Ark (95988), United Kingdom, London, Network Compliance Senior Manager About this role The Network Compliance Senior Manager will perform a key risk management role in the second line of defence for Capital One’s network and merchant businesses to help implement the framework for the network compliance program. The Network Compliance Senior Manager is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company’s broader enterprise risk management framework. Senior Managers in Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company. What you'll do: Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements Develop expert-level understanding of network and merchant business processes Analyse business processes and determine applicability of laws and regulations based on Capital One’s global legal inventory Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations Collaborate with first and second line functions to analyse the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration What we're looking for: Strong organizational skills, clear results orientation, and focus on achieving both short and long term goals Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills Ability to balance operating independently with appropriate escalation and interaction with senior leadership Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; Understanding of key regulatory requirements and three lines of defence risk management framework What we're looking for Bachelor's Degree or relevant experience A compliance specific skillset/knowledge Significant experience in legal, compliance, or risk management OR relevant regulatory experience in consumer financial services or payments industry An advanced degree, including Doctorate or Master’s degree is desirable We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position and can be based in either our Nottingham or London offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Senior Development Manager - Relocation | Caribbean Real Estate Developer About the Opportunity: A leading Caribbean real estate developer is seeking an experienced and commercially driven Senior Development Manager to support the delivery of a portfolio of luxury residential, hospitality-led, and mixed-use developments across the Caribbean. This is a unique opportunity to join a well-capitalized, design-led organization delivering world-class projects with an international standard of execution. The successful candidate will play a key leadership role across the full development lifecycle — from acquisition and feasibility through construction, delivery, and handover. The role is ideally suited to an individual with proven experience delivering ultra-luxury residential, branded residence, resort, or mixed-use developments in partnership with internationally recognized developers, hotel operators, and consultant teams. Key Responsibilities • Lead and manage luxury real estate developments from acquisition through completion and operational handover, • Oversee project feasibility, due diligence, budgeting, scheduling, and development strategy, • Coordinate multidisciplinary teams including architects, engineers, consultants, contractors, hotel operators, and legal advisors, • Drive project execution to ensure delivery against design, quality, financial, and program objectives, • Manage stakeholder relationships across ownership groups, investors, operators, and government authorities, • Monitor development budgets, cash flow, procurement strategies, and cost controls, • Support contract negotiations, consultant appointments, and construction management processes, • Identify and mitigate project risks throughout the development lifecycle, • Ensure developments align with international luxury hospitality and residential standards, • Prepare regular reporting for executive leadership and investment stakeholders The ideal candidate will possess: • Extensive experience in luxury residential, hospitality-led, or mixed-use real estate development, • Proven track record managing complex developments from concept through delivery, • Experience working with branded residences, luxury resorts, or internationally recognized hotel brands, • Strong commercial, financial, and project execution capability, • Ability to manage multiple stakeholders across international teams and jurisdictions, • Excellent leadership, communication, and organizational skills, • Deep understanding of development processes, construction delivery, and project controls, • Experience within the Caribbean or other international resort markets is advantageous We are particularly interested in candidates with experience in: • Ultra-luxury residential development, • Branded residences and hospitality-integrated real estate, • Large-scale mixed-use developments, • Resort and destination developments, • International developers, luxury hospitality groups, or high-profile real estate platforms Compensation & Benefits • Competitive base salary up to US$180,000, • Executive benefits package, • Opportunity to work on landmark Caribbean developments, • Long-term growth within a highly respected development platform Sounds interesting? Email your CV to Jordan@lobagroup.co.uk

We are seeking a Senior Data & Analytics Consultant with 12+ years of experience across Data Strategy, Analytics, Visualization, and Data Engineering. The role involves leading enterprise‑scale analytics programs, managing Reporting as a Service, driving cloud data migrations, and delivering business‑aligned insights using modern analytics platforms. The candidate will play a key role in building Data & Analytics Centers of Excellence, defining data governance frameworks, and enabling digital transformation initiatives. Key Responsibilities- Data & Analytics Leadership • Lead enterprise reporting and analytics initiatives, managing large‑scale visualization requirements for global clients (e.g., Oil & Gas, IT Services)., • Drive Reporting as a Service engagements, ensuring scalable, reusable, and cost‑effective reporting solutions., • Establish and scale Data & Analytics Centers of Excellence (CoE), including governance, standards, and best practices. Data Engineering & Platform Modernization • Lead BI platform migrations (e.g., Tableau to Power BI, SAP BO to Power BI)., • Design and implement ETL pipelines and optimized enterprise data models., • Manage cloud data modernization programs, including source migrations (e.g., Amazon Redshift to Databricks). Visualization & Analytics Solutions • Architect and deliver Power BI–based analytics solutions leveraging reusable semantic models., • Enable self‑service analytics while maintaining enterprise governance and performance standards. Product & IT Service Analytics • Act as Product Manager for cloud‑based analytics solutions integrated with ServiceNow., • Lead IT analytics and reporting initiatives supporting IT Service Management (ITSM) functions., • Drive continuous improvement across Configuration, Knowledge, and Software Asset Management processes. Process Excellence & Transformation • Lead business process re‑engineering (BPR) and ISO 20000 / ITIL‑aligned process transformation programs., • Deliver measurable cost savings, efficiency gains, and service quality improvements through analytics‑driven insights. Stakeholder & Engagement Management • Serve as a trusted advisor to senior stakeholders and business leaders., • Lead cross‑functional teams across data, platform, and business functions., • Support pre‑sales, solutioning, and new analytics pursuits. Required Skills & Expertise Technical Skills • Data Analytics & Visualization, • Data Engineering & ETL Design, • Microsoft Power BI, Microsoft Fabric, • Azure, Databricks, • Python, • ServiceNow Analytics, • Cloud Data Platforms & BI Modernization Process & Frameworks • IT Service Management (ITSM), • ITIL 4, ISO 20000, PRINCE2, • Data Governance & Enterprise Data Strategy Leadership & Functional Skills • Program & Project Management, • Product Management, • Data Strategy & Digital Transformation, • Stakeholder & Client Management

The role is hybrid but due to the scale and importance of this project, 3 days per week in London would be expected with the rest working from home. Car allowance is added on top of the basic salary. Overview Our client's Major Projects & Connections team has an exciting opportunity for a Senior Quantity Surveyor to manage the contractual and financial elements of a major project in London, including large electrical and civil works. Reporting to the Senior Commercial Manager, you’ll support successful P&L, cash flow, and working capital management. Some of the key deliverables in this role will include: • Manage multiple contracts under NEC3/4, JCT, and bespoke agreements., • Measurement and valuation of works for applications, variations, and final accounts., • Identify and notify Early Warnings and Compensation Events., • Prepare cash flow forecasts and manage CVRs., • Chair monthly project reviews and attend client progress meetings., • Manage invoicing, debt recovery, and dispute resolution., • Ensure contracts across the supply chain are fit for purpose., • Supply chain management and continuous improvement initiatives., • Support development of the wider commercial team. What We’re Looking For: • Previous experience as a Senior Quantity Surveyor or similar role., • Strong understanding of NEC3/4 contracts and practical application., • Degree in Quantity Surveying or related discipline (or HNC with relevant experience)., • Advanced MS Excel skills (lookups, pivot tables)., • Civil engineering and construction experience (desirable). Benefits: • Pension with a leading provider and up to 8% employer contribution, • 25 days Annual Leave + Bank Holidays, • Salary sacrifice car scheme (Hybrid/Electric Vehicle), • Personal Wellbeing and Volunteer Days, • Private Medical Insurance, • Free 24/7 365 Employee Assistance Program, • Flexible benefits including Dental Insurance, Gym Memberships, Travel Insurance, Tax Free Bikes, • Personal development programme

Job Title: Project Manager (GTM) Location: Shoreditch (Hybrid – 3 days per week onsite) Duration: Contract initially until 24/12/2026 Max. Budget: £82.7k per annum + paid holidays + pension or £431 per day Inside IR35 Job Description: • As the Project Manager in the Go To Market (GTM) PMO team, you will have a diverse set of responsibilities, and will be a critical member of the GTM PMO team, responsible for ensuring that the Go To Market segments are successful in their programs to acquire annual recurring revenue (ARR) globally., • In this role, we’ll rely on your business and operational expertise, stakeholder management skills, and problem-solving abilities to help us get newly acquired customers faster than ever before. What you’ll do: Strategy & Pace to Execution: • Act as the primary source of information for the “when” and “how” of the strategic programs in the portfolio, and the overall portfolio itself., • As a key part of your role, you will collaborate with Go-to-Market Managers to expedite Sales Initiatives' launch process, from ideation to implementation., • Partner with Sales RTM (Route to Market) Leads, driving efficiencies and productivity on transformational initiatives., • Be a support participant during due diligence and planning cycles (annual and quarterly) to understand the strategic objectives and provide a perspective on GTM integration planning, risks, and challenges. Stakeholder Management & Communication: • Demonstrate cross-functional leadership through collaboration and effective relationships by working closely with key partners and team members across Sales, Product, Sales Ops, Marketing, Finance, IT and other key Orgs to deliver the strategic initiatives with an end goal of driving customer acquisition and retention., • Work with and influence other groups and functional areas in defining policy, procedures, or systems. Synthesizes recommendations and programs from functional knowledge and available data., • Prepare presentations for the team and senior management highlighting performance in an easy-to-understand, executive-ready manner., • Set up an appropriate communications infrastructure including cross-functional team meetings, status reporting, and informal conversations to track initiative status and keep stakeholders up to date., • Understand the unique challenges that GTM initiatives bring in a hyper matrixed environment, and approach them through an empathetic and solution-oriented lens. PMO, Governance & Performance • Strong sense of accountability and management of end-to-end project life cycle: effort estimation, scope management, planning, monitoring and reporting of project execution (risks management, timeline, dependencies etc.)., • Develop and execute comprehensive project plans to achieve the business success metrics and value drivers., • Focus on developing new processes to eliminate barriers and bottlenecks that impact efficiency to help streamline our initiatives, as well as optimizing existing ones., • Assist in the development and ongoing improvement of PMO team standard methodologies, playbooks, processes and tools - and ensure they are effectively understood and utilized across the business., • Identify areas of improvements to our PMO operations and help drive improvements through our PMO scalability initiatives. What You Will Need to Succeed: • You have a bachelor’s degree and 5-7 years of GTM Operations, Program Management or Business Operations experience (ideally at fast-paced software companies), • 8+ years of project management experience., • Proficient in MS Suite, as well as Smartsheets, Lucid Chart, and other collaborative cloud-based document management / creation platforms. Experience with Workfront is desirable., • Meticulous attention to detail, and have exceptional project management skills.

Experience - Previous experience in a high volume quality restaurant reception using SevenRooms Salary - Competitive Schedule - Full Time JKS Restaurants are seeking a Senior Reception Manager to join their Brigadiers restaurant team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Senior Reception Manager/ Reception Manager looking for a new role in an award winning, critically acclaimed group. The Restaurant Inspired by the army mess bars of India, where military regiments go to eat, drink and socialise, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games is offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves. The Position We're looking for an experienced Reception Manager to ensure a welcoming and engaging first impression, and an exceptional guest experience and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: • Proven experience as a Reception Manager or Senior in a premium high-volume London restaurant, • Deliver a professional and welcoming guest experience, building rapport to encourage repeat visits, • Manage reservations, walk-ins, and waitlists strategically to maximise covers and service flow, • Handle guest enquiries across phone, email, and in person with professionalism and diplomacy, • Oversee VIPs, regulars, and special requests with discretion and attention to detail, • Respond to guest feedback, complaints, and last-minute changes calmly and efficiently, • Maintain a strong presence on reception during peak service periods, • Optimise table allocation to support revenue and smooth operations, • Monitor booking trends and adjust strategies accordingly, • Coordinate large parties, private dining bookings, and special events, • Full proficiency in SevenRooms Benefits & Culture Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as: Treat Yourself • Monthly JKS Dining Out Allowance, • Up to 50% off dining across JKS Restaurants, • Retail & Takeaway Discounts, • Code App Membership, • Company tech scheme Look After Yourself • Discounted Gym Membership, • Stream – stream your pay earlier, • Company Donations for your involvement with Charities, • Cycle to work Scheme, • Employee Assistance Program, • Enhanced Maternity/Paternity Leave, • Access to Financial Advice, • Wedding Gift & New-born Care Package - Celebrating your big occasions, • Season Ticket Loan Progress Yourself • Access to our fantastic L&D Calendar, • A personalised learning & development plan to develop your skills and knowledge, • Career progression with a fast-growing, critically acclaimed restaurant group. Be Yourself • Additional holiday for every year with us (rising to 30 days), • Employee referral scheme - paying up to £600 per referral, • Staff parties & long service awards The Group JKS Restaurants was founded by siblings Jyotin, Karam, and Sunaina Sethi in November 2008. Since its inception, the group has received critical acclaim and industry recognition, including 8 Michelin stars, 6 Michelin Bib Gourmands, a restaurant ranked among the World’s 100 Best Restaurants, and a spot in the Sunday Times Best 100 Places to Work 2025. The JKS portfolio currently features Michelin-starred restaurants such as Trishna, Gymkhana, Kitchen Table, Sabor, and Legado, along with cult favourites Hoppers, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar, Bibi, and Ambassadors Clubhouse. JKS Restaurants offers a unique opportunity to pursue a career in fine dining or to develop within trend-focused casual cuisine, with opportunities across all disciplines for those looking to advance their careers within a people-focused, collaborative hospitality group.

General Manager – Iconic Multi-Concept Venue & Event Space The Opportunity We are hiring a General Manager for one of the city's most celebrated cultural landmarks event space featuring a large-capacity live performance room, multiple bars, a terrace, and dedicated artist facilities with a late-night license. Strategically located within a prominent creative campus, this venue has built a global reputation for hosting breakthrough artists, legendary club residencies, brand takeovers, and high-profile screenings. The Vision for 2026 As the hospitality landscape evolves, this venue is entering its tenth year by undergoing a major transformation. We are pausing operations briefly to be reborn as a full-service hospitality destination, introducing an elevated food and beverage program alongside our heritage live music offering. We are seeking an exceptional leader to drive this new chapter. Role Overview This is a high-level leadership role responsible for the day-to-day operation of the site. You will be tasked with ensuring operational excellence, driving commercial performance, safeguarding the premises license, and building a high-performing team that delivers world-class guest experiences. What You’ll Achieve in 12 Months: • Concept Relaunch: Oversee the successful opening of the new multi-concept offering, delivering a seamless experience for guests and partners., • Operational Excellence: Lead flawless compliance across all events, ensuring health, safety, and security standards are upheld to protect the site license., • Team Leadership: Build and inspire a flagship team, guiding department heads to hit recruitment targets, manage labor costs, and hit GP goals., • Guest Experience: Elevate service standards by proactively monitoring feedback and implementing improvements that keep the venue at the forefront of the industry., • Commercial Growth: Maximize revenue through bar sales optimization, developing incremental income streams, and managing budgets with financial rigor., • Strategic Communication: Ensure total alignment between Directors, department heads, and front-of-house staff to keep the business unified and purpose-driven., • Risk Management: Anticipate and mitigate operational risks through robust staff training and incident management procedures. Key Requirements: • Proven Track Record: Experience as a General Manager within a high-volume live music venue, multi-concept restaurant/bar, or large-scale event space., • Commercial Acumen: Fully comfortable with P&L responsibility, budgeting, and sophisticated F&B cost control., • Regulatory Knowledge: Deep understanding of licensing laws and health & safety frameworks within the late-night economy., • Exceptional Communication: Ability to engage confidently with senior stakeholders, artists, agents, and external promoters., • Leadership Style: Highly organized with the ability to balance immediate operational needs with long-term strategic planning. Why Join Us? • Shape a Legacy: Lead the evolution of a beloved venue through a major investment and conceptual pivot., • Collaborative Environment: Work within a wider creative campus that unites music, culture, food, and drink., • Impact: Make a lasting mark on the city's nightlife by shaping the future of a venue with genuine heritage and international recognition.

Job Title: Global Program Manager (Banking Sector) Location: London Who We Are With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best security service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide. Role Overview: The Global Program Manager will lead complex, multi-region programs within the electronic security space . This role sits at the intersection of technology, operations, and client delivery—owning large-scale deployments and ongoing program performance across systems such as access control, video surveillance, intrusion detection, and integrated security platforms. You’ll coordinate cross-functional teams, manage global client relationships, and ensure consistent delivery standards across regions. The role requires both strategic oversight and hands-on execution. Key Responsibilities: Program Leadership • Own end-to-end delivery of global electronic security programs, from initiation through execution and continuous improvement, • Define program scope, objectives, timelines, and success metrics aligned with client and organizational goals, • Develop scalable frameworks for multi-site, multi-country deployments Stakeholder Management • Serve as the primary point of contact for global clients and senior stakeholders, • Build strong relationships with regional teams, vendors, and partners, • Communicate program status, risks, and milestones clearly to executive leadership Operational Execution • Coordinate cross-functional teams including engineering, installation, IT, and support, • Standardize processes across regions while adapting to local regulatory and operational requirements, • Drive consistency in system design, deployment, and maintenance practices Risk & Compliance • Identify program risks and implement mitigation strategies, • Ensure compliance with international security standards, data protection laws, and local regulations, • Oversee vendor performance and contract adherence Financial Oversight • Manage program budgets, forecasts, and cost controls, • Track financial performance and identify opportunities for efficiency improvements Continuous Improvement • Analyze program performance data and implement improvements, • Drive innovation in security technologies and delivery models, • Capture lessons learned and apply best practices globally Job Skills Requirements: • Excellent leadership and cross-cultural communication skills, • Strong organizational and problem-solving abilities, • Ability to manage multiple priorities in a fast-paced environment, • Financial acumen and budget management experience, • Familiarity with project management methodologies (e.g., Agile, Waterfall, hybrid approaches)

Legal Entity Project Manager This role will be working for a major international consultancy client of ours on a highly confidential project for a global manufacturing company. They are ideally looking for a senior project manager who has experience leading major projects for international organisations focused on the legal entity, either on legal structuring, governance, tax, or financial structuring projects. It is an initial 6 month contract inside IR35 paying circa £600 per day but the project is likely to last for another 12 months. You will be required to be in the London office 2/3 days a week. Key Responsibilities • Define, implement, and maintain project management standards, methodologies, and best practices to ensure consistency across the programme., • Manage project financials, including budget tracking, forecasting, and reporting., • Own and drive delivery of the steps plan, including the legal steps plan, ensuring milestones are met and dependencies managed., • Lead RAID (Risks, Assumptions, Issues, Dependencies) management and provide regular, high-quality reporting to senior management., • Establish and maintain a centre of excellence for project tooling, processes, and training across the team., • Produce clear and accurate status reports for senior leadership and key stakeholders., • Provide governance oversight, ensuring the project operates within agreed frameworks and escalation paths., • Act as a central point of coordination across workstreams, facilitating effective communication and decision-making. Required experience You will be an experienced project managemnet professional with a track record of delivering complex, multi-workstream programmes — ideally within a legal, tax, professional services, or financial services environment. You will bring rigour and structure without sacrificing pragmatism, and will be comfortable operating at pace in a demanding, high-profile project environment. • Proven experience in a senior Project Manager role on large-scale transformation or restructuring projects. Ideally with some exposure to PMO or program manager, • Strong governance expertise, with experience establishing and embedding project management frameworks and controls., • Excellent financial management skills, including budgeting, cost tracking, and forecasting., • Experience producing and presenting high-quality reporting to executive-level stakeholders., • Strong analytical skills with the ability to translate complex data into clear, actionable insight., • Confident stakeholder manager, able to engage and influence at all levels across legal and business functions., • Experience managing RAID logs and driving timely resolution of risks and issues., • Familiarity with legal entity projects, corporate restructuring, or regulated environments is advantageous., • Highly organised, detail-oriented, and able to manage competing priorities under pressure., • Project management qualifications

Role :L&D Manager Contract Duration: 6 Months (Potential Extension) Location: London, UK (Corporate Office) Client -JLL We are currently seeking an experienced and highly motivated Learning & Development Manager to support our EMEA L&D function on a contract basis. This role will play a critical part in delivering and scaling learning initiatives across the UK and wider EMEA region, while providing interim coverage for key L&D leadership and facilitation responsibilities. Role Overview Reporting to the Senior L&D Partner, the L&D Manager will collaborate closely with HR and business stakeholders to design, deliver, and manage high-impact learning programs. The role requires a strong balance of stakeholder consulting, facilitation expertise, and operational program management to support the organization’s growth agenda. Key Responsibilities Stakeholder Management & Consulting • Partner with HR and business leaders to assess capability gaps and recommend targeted learning solutions, • Lead and deliver key learning initiatives across the UK, including sales capability programs, leadership development, and emerging areas such as AI-focused learning, • Manage relationships with external vendors, ensuring high-quality and efficient delivery of programs Facilitation & Program Design • Facilitate both in-person and virtual learning sessions across the UK and EMEA regions, • Support delivery of strategic learning programs spanning leadership, sustainability, AI, and other core capability areas, • Contribute to the design and continuous improvement of learning programs across various formats, including instructor-led, virtual, and blended solutions Operations & Program Management • Oversee end-to-end program management for key L&D initiatives within the UK, • Ensure timely, cost-effective, and high-quality program delivery aligned with business objectives, • Provide guidance to onshore and offshore operations teams to ensure seamless execution Key Qualifications • Proven experience in Learning & Development, with a focus on stakeholder consulting, facilitation, and program design, • Strong expertise in leadership and professional development training, • Exceptional communication and interpersonal skills, with the ability to influence and engage senior stakeholders, • Demonstrated ability to work effectively in a global, multicultural environment, • Strong project management skills, with a track record of delivering impactful learning solutions, • Highly adaptable, with the ability to tailor approaches to diverse audiences and business needs Technical Expertise • Advanced proficiency in virtual learning platforms and collaboration tools, • Experience working with Learning Management Systems (LMS) and content authoring tools, • Strong command of Microsoft Office Suite and SharePoint Qualifications • Bachelor’s or Master’s degree in Human Resources, Education, Learning & Development, or a related discipline preferred

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Senior advisory manager - Procurement Consulting Genpact’s Procurement practice is part of our broader Supply Chain priority service line. Our end-to-end capabilities are recognized by external analysts as well as our clients and partners, as market leading and deliver tangible, transformative top and bottom-line impact. As part of our continued growth trajectory and plans, we are further expanding our strategic procurement advisory capabilities and looking for dynamic candidates who will help clients identify and realize their cost and transformation ambitions. These roles will suit individuals already working in leading consulting firms advising clients on procurement or sourcing and procurement professionals working in dynamic, progressive organizations seeking a move into consulting. Responsibilities This role is predominantly focused on delivery of client transformation programmed and managing sub-projects and workstreams within these, including: • Analysis of procurement transformation opportunities and client spend and operational data, • Supporting re-design of procurement operating models and mapping future state transformation, • Delivery of transition projects to client future state working closely with client teams and Genpact delivery centers, • Supporting procurement technology modernization initiatives in collaboration with procurement technology colleagues, • Running client sourcing and cost take out projects and workstreams within wider cost reduction programmed The role will also involve supporting market and business development activities including: • Developing proactive proposal materials for new opportunities with Procurement service line leadership and colleagues, • Responding to client driven demand including RFIs and RFPs in alignment with cross functional colleagues across Genpact, • Supporting market campaigns and client pursuits for specific growth targets, • Supporting the development of new, procurement-related service and product offerings particularly involving agentic AI, • Supporting procurement service line leadership with ongoing client relationship and account management Desired skills • Practical knowledge | experience of end-to-end procurement and source to pay activity, including:, • Procurement strategy formulation and operationalization, • Source to pay target operating model blueprinting and design, • Procurement technology and digital tools, • Value creation from strategic sourcing, • Experience working with and within cross functional teams, either regionally or globally, with strong project / program management focus and skills, • Analytical capabilities to identify and succinctly present business | commercial opportunities and risks to client stakeholders and Genpact leadership, • Strong oral and written communication skills with the ability to create and deliver clear, compelling ideas and propositions to clients and cross functional colleagues, • A results focused, outcome oriented mindset, supporting the development of solutions which are supported by evidence and analysis of data, • Comfort with reducing ambiguity and complexity in working conditions on client and internally facing projects This role is expected to involve ~30% time traveling to predominantly European based client locations and Genpact delivery centers. Preferred Qualifications • A recognized university degree, • ISM, MBA or other advanced academic qualification preferred but not essential, • English plus an additional language would be preferred but not essential Why join Genpact? • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation, • Make an impact – Drive change for global enterprises and solve business challenges that matter, • Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities, • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day, • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Work-from-Anywhere Roles Location-based Roles Bucharest. Romania or London are preferred but locations around UK and Europe could be considered Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

The Role Offgrid Energy Labs has developed ZincGel®, a proprietary sealed zinc-bromide battery designed for 6-16 hour storage with no thermal runaway, no critical minerals, and manufactured in the UK. We are at the point where technology leaves the factory and enters the real world. You spearhead it. You own the full customer journey, from first-site survey to live operation, performance reporting, and repeat deployments. You commission our first pilots in the UK and build the deployment playbook that scales commercially. This is a leadership role with direct access to co-founders. What You Own Six clear ownership domains. No ambiguity about accountability. 1. End-to-End Deployment Delivery: You are accountable for every deployment from site survey to live handover. Not a contributor to someone else’s project, you are the owner. • Define system architecture per site: battery, BMS, EMS, inverter, solar, monitoring stack, • Manage procurement, logistics, delivery scheduling including battery transport, • Lead Factory Acceptance Test (FAT) at Hook and Site Acceptance Test (SAT) at each customer site, • Supervise first energization and initial cycling under controlled, safe conditions 1. Compliance & Site Safety: You own the compliance process for every deployment. Nothing is energised until you have signed off. • Commission and manage COSHH and DSEAR assessments; brief specialist consultants, review outputs, implement controls, • Produce site-specific RAMS; submit to site host H&S and manage approval, • Ensure gas detection, ATEX-rated ventilation, secondary containment installed and verified before first charge, • Obtain BS 7671 Electrical Installation Certificate from independent inspector, • Maintain live compliance documentation register across all active sites 1. Customer & Partner Management: You are Offgrid’s face to every site host and external partner. Pilots become long-term customers because of the relationship that we build. • Own site host relationship end-to-end; manage expectations, resolve issues, • Manage all site contractors (electrical, civil, solar): appoint, brief, supervise, hold to program and quality, • Manage technology vendors and R&D (BMS, EMS, inverter suppliers) against support obligations, • Coordinate with H&S consultants, insurers, certification labs, ADR carriers 1. Monitoring, Data & Reporting: You define and operate the data program that proves ZincGel® operations at customer sites. • Define monitoring architecture per site: channels, resolution, remote access, alerting, • Collect and track cycle data, round-trip efficiency, capacity fade, temperature profiles, • Produce monthly customer performance summaries and quarterly technical reports for regulatory/investor evidence base, • Maintain remote visibility of all live systems; first-line response to alarms and performance anomalies 1. O&M & Field Service • Schedule and execute monthly preventive maintenance across all live sites, • Diagnose and resolve field issues remotely where possible, on-site where required, • Maintain all safety systems (gas detection, ventilation, alarms) always verified operational 1. Product Feedback & Playbook • Translate field observations into structured product insight for R&D team, minimum monthly field report to CTO, • Document deployment process into repeatable playbook: site survey, architecture, compliance, procurement., FAT/SAT, commissioning, handover, O&M, • Iterate/review playbook after each deployment Who You Are Defined by what you have done, not where you have done it. Non-Negotiable • You have deployed at least one BESS at a real site. Not designed. Not modelled. Installed, commissioned, and handed over., • You are hands-on. You pick up a multimeter. You stay on site until the problem is solved. You do not delegate the hard parts., • You have managed contractors and site stakeholders simultaneously and held them to standard without a senior manager doing it for you., • You understand deploying a system that is not yet fully certified. You know the difference between what the law requires and what the standard requires, and you have navigated that gap in practice. Strongly Preferred • Experience with non-standard battery chemistries (flow, zinc-bromine, sodium-ion, iron-air), this is a strong differentiator, • Background in data center or critical infrastructure energy systems, • Product mindset: field observations change how you think the system should work; you feed insight upstream, not just into reports, • Startup or early-stage experience: no playbook, few resources, high ambiguity; you create processes as needed. Technical Baseline • Electrical competence to BS 7671 18th Edition or equivalent (qualified or strong field-gained working knowledge), • Hands-on experience with DC/AC power systems, hybrid inverters, BMS/EMS integration, • Degree, HND, or apprenticeship in electrical engineering, energy systems, mechatronics or equivalent demonstrated experience, • Working familiarity with UK battery safety frameworks: RAMS, COSHH, DSEAR, IEC, UL (not specialist-level, but not starting from zero), • Track record managing technical projects end-to-end: scope, procurement, program, handover in field/industrial environment Why Join • Real technology, real stakes. ZincGel® is being deployed for the first time. Your deployments generate critical data on how this technology reaches commercial scale., • Founding-team ownership. You work directly with the founders. Your decisions shape the company., • The right moment. First cells manufactured Summer 2026. Followed by first deployments. You are here before the playbook exists, and you write it., • A problem worth solving. Long-duration storage is one of the hardest unsolved problems in the energy transition and a massive commercial opportunity. This role puts you at the center of it.

Senior Project Manager London Permanent or Freelance Who we are At Unispace, we are committed to transforming workplaces to meet the diverse needs of today’s dynamic global brands. Our agile, end-to-end approach is delivered seamlessly across borders, fueled by strong client partnerships and supported by insightful workplace intelligence and innovative technology. We believe that everyone deserves to work in an environment that inspires productivity, fosters peak performance, and promotes overall well-being. Across our 48 global studios, we recognize that positive work environments cultivate open, collaborative, and supportive cultures, enriched by the contributions of independent and motivated individuals from all backgrounds. While our core business revolves around strategizing, designing, and building workplaces for some of the world's leading brands, we understand that our people are our greatest asset. We prioritize their growth and well-being through a comprehensive Employee Value Proposition program that includes rewards and recognition, career development opportunities, and a strong focus on mental and physical well-being. To further support our team, we embrace flexible working arrangements, including hybrid working options that empower our employees to balance in-office collaboration with remote work flexibility. This approach not only enhances work-life balance but also allows us to harness the full potential of our diverse and talented workforce. Why You’re Here As a Senior Project Manager, you will play an influential role in overseeing complex design and construction projects, building strong client relationships, and mentoring project teams. With a focus on high-quality, client-focused project delivery, you will help shape and elevate our standards for excellence and innovation. What you’re responsible for • Lead large-scale, complex projects from initial planning through close-out, ensuring quality, timeliness, and alignment with client expectations at every phase., • Serve as the primary client contact, building and maintaining strong, trusting relationships. You’ll be proactive in understanding client needs and tailoring project strategies to exceed expectations., • Manage and coordinate all project aspects, from budgeting, scheduling, and resource allocation to risk management and compliance. You’ll create project plans that balance quality, timeline, and budgetary goals., • Facilitate and lead regular client and stakeholder meetings, providing updates on progress, addressing concerns, and fostering open, solution-focused communication. Your leadership will be instrumental in delivering an exceptional client experience., • Oversee all subcontractor and vendor relationships, ensuring performance standards are met and the team’s collective efforts align with project specifications and quality benchmarks., • Lead site inspections and coordinate with Site Superintendents and subcontractors to monitor construction quality, address on-site challenges, and maintain compliance with health and safety regulations., • Collaborate across departments to ensure seamless integration of design, construction, and client requirements. You’ll work closely with design and engineering teams to keep projects aligned with the client’s vision and our firm’s standards., • Develop and implement project management best practices, enhancing workflow, documentation, and team accountability across projects. You’ll mentor junior project managers and project engineers, fostering a culture of professional growth and continuous improvement., • Oversee project financials, including budgeting, forecasting, and cost management, ensuring all financial goals are met. You’ll provide transparent financial reporting to clients and internal stakeholders throughout the project lifecycle. How we’ll measure it • Client-centered, driven to provide an outstanding experience through proactive communication, exceptional service, and a commitment to understanding client priorities., • Organized and detail-oriented, with an ability to oversee multiple projects, prioritize tasks, and maintain high standards even under tight timelines., • Collaborative and communicative, engaging effectively with cross-functional teams, stakeholders, and clients to ensure project success and uphold our firm’s culture of inclusivity., • A strategic thinker, able to adapt project plans and problem-solve effectively while managing risks and delivering consistent, high-quality results., • A mentor and leader, passionate about fostering growth and development within the team. You inspire accountability and excellence in others. Your experience and skills • 10+ years in project management within the design and construction field, with proven expertise in managing large, complex projects from conception to completion., • Extensive experience in client relationship management, with the ability to anticipate client needs, adapt strategies accordingly, and maintain strong client satisfaction levels., • Proficiency with Microsoft Project, Vista, or similar project management software, ensuring you can manage schedules, budgets, and project documentation with precision., • Strong understanding of construction methodologies, building codes, and regulatory requirements, along with demonstrated experience in trade coordination and subcontractor management., • Solid financial acumen with experience in project budgeting, forecasting, and cost control, ensuring transparent and accountable project delivery.

Novatus Global is a Series B scale-up RegTech SaaS provider and boutique advisory firm, helping financial institutions manage their most complex regulatory requirements. We combine deep consulting expertise with cutting-edge SaaS solutions, enabling clients to strengthen compliance, enhance resilience, and drive sustainable growth. Our flagship SaaS platform, En:ACT (short for Ensuring Accurate, Complete and Timely reporting), is a market-leading solution for regulatory transaction reporting and reconciliation across global regimes. En:ACT automates reporting, reconciles data across systems, and maps errors directly to regulatory rules, helping firms remediate quickly, reduce risk, and meet regulatory obligations with confidence. Already trusted by more than 45 firms worldwide, the platform is scalable, proven, and designed for both business and technical users. Alongside our SaaS offering, our unique model delivers consulting services across Risk & Compliance (including Transaction Reporting and Operational Resilience), ESG, Strategy, Data, and Operations. We embed ourselves within client teams to deliver both insight and execution, taking ownership of outcomes and driving measurable impact. Since our launch in 2019, we have scaled rapidly, creating space for our people to grow with the business. Backed by North American private equity investment, and partnerships with the London Stock Exchange Group and Snowflake’s global data platform, we are shaping the future of regulatory compliance through innovation in both advisory and technology. Our growth plans do not stop here; we are on the lookout for top-tier talent to join us on our journey and enable our next phase of success. Office Manager & Executive Assistant Managing the smooth day-to-day running of the office, supporting core business operations, and providing proactive executive support to our two Co-Founders. Novatus HQ - 2 London Wall Pl, London Wall, Barbican, London EC2Y 5AU Office Based: 5 days a week in our central London offices. Reports to: Head of People & Culture Department: Operations Job Overview: Novatus Global are looking for a proactive EA & Office Manager to oversee the smooth running of our office and support day-to-day business operations. This role combines front-of-house responsibilities with broader operations, office management and EA tasks, making it an ideal opportunity for someone who enjoys variety, problem-solving, and ensuring everything runs seamlessly. Key Responsibilities Office Management • Oversee office supplies, equipment, and vendor relationships (coffee, water, food deliveries etc)., • Manage allocation, setup, and maintenance of IT equipment (laptops, monitors, etc) and liaise with IT providers for troubleshooting and upgrades., • Own the relationship with our outsourced IT vendor, managing the end-to-end laptop and equipment lifecycle—from ordering and provisioning to asset tracking and end-of-life returns/disposal, all in line with ISO 27001 compliance guidelines., • Own office facilities, liaising with the landlord and sourcing/managing contractors to resolve issues end-to-end., • Ensure a safe, efficient, and well-presented working environment., • Liaise with facilities providers (cleaners, maintenance, utilities)., • Manage office budgets and purchasing where required., • Oversee health & safety compliance (fire drills, first aid kits, risk assessments)., • Manage building access, security passes, and visitor protocols., • Coordinate space planning, desk allocations, and seating arrangements., • Plan and manage office events, socials, and team-building activities. Reception & Front of House • Act as the first point of contact for visitors, clients, and staff., • Manage incoming emails, and correspondence., • Maintain a professional and welcoming reception area., • Coordinate meeting room bookings and set-up., • Arrange catering and refreshments for meetings or events., • Manage incoming/outgoing post and courier services. Operations & Administration • Support contract management and basic legal/administrative tasks (e.g., document organisation, tracking renewals, maintaining compliance records)., • Assist with HR and onboarding processes (setting up new starters, coordinating inductions)., • Maintain company records, databases, and document control systems., • Provide administrative support to senior management where required., • Oversee policies and procedures to ensure operational compliance (ISO 27001, GDPR, data protection, confidentiality agreements etc)., • Manage insurance renewals, company registrations, and other statutory requirements. Executive Assistance: • Provide high-touch, proactive EA/PA support to our two Co-Founders and Co-CEOs, anticipating needs and ensuring priorities are executed smoothly., • Own diary management, including scheduling internal/external meetings, protecting focus time, and resolving conflicts with sound judgement., • Plan and coordinate domestic and international travel end-to-end (itineraries, accommodation, logistics, visa requirements where applicable), ensuring trips are efficient and cost-effective., • Support board, investor and senior stakeholder interactions, including meeting coordination, and maintaining a professional, confidential interface., • Maintain strict confidentiality, exercising excellent judgement when handling confidential business and personal information., • Provide ad hoc support for company priorities, events, and executive-led initiatives as needed. General • Identify opportunities to improve processes and implement efficiencies., • Act as a go-to person for internal teams to resolve day-to-day operational issues., • Coordinate with external suppliers, partners, and service providers., • Support business continuity planning and disaster recovery processes., • Assist with travel bookings, accommodation, and logistics for staff., • Organise internal communications (announcements, newsletters, updates). Perks & Benefits: • Private Medical Insurance (AXA) – includes mental health, dental, vision, and private GP access, • Life Insurance (4× salary) with Unum, • Unum’s Help@Hand: includes medical second opinions, physiotherapy, lifestyle coaching, savings and discounts, and cancer support services for you, your partner, and your child(ren), • Employee Assistance Program, • Enhanced parental leave (maternity & paternity), • Professional qualification sponsorship, • Accelerated career progression based on performance, not tenure, • Holiday entitlement increases with tenure, • Flexible hours with core collaboration time, • Paid volunteering leave, • Gym & fitness discounts, • Quarterly socials, and office snacks & drinks, • Interest-based working groups to collaborate and innovate Novatus Global’s Equal Opportunities Statement: Novatus is an Equal Opportunity Employer. All employment decisions are made based on business needs, role requirements, and individual qualifications, without regard to race, age, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or maternity, socioeconomic background, disability, or any other characteristic protected under the Equality Act 2010. We maintain a workplace culture that is inclusive, respectful, and supportive. Our recruitment and selection processes are designed to ensure fairness and consistency for all candidates Reasonable adjustments are available throughout the application and interview process, and candidates are encouraged to contact Human Resources to discuss any specific requirements. This commitment is embedded in all aspects of our employment practices, including recruitment, compensation, professional development, promotion, and workplace conduct

Who We Are: TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. Working Conditions: Permanent, London Chiswick Park Mon-Fri, 9am-5pm What You’ll Do: We are seeking an experienced, globally minded Senior Manager, Benefits – EMEA and APAC to support the global benefits strategy; and lead the design and execution of employee benefits programs across EMEA and APAC. This position is a member of the Benefits leadership team, partners closely with the VP, Global Benefits, and contributes to global benefits strategy development. The role owns regional and country-level benefits planning and execution, including compliance and employee experience, ensuring programs align with TKO’s Benefits guiding principles (well-being driven, affordable, accessible, and customizable). This role balances global consistency with local market relevance, serving as an advisor and partner to local HR, Finance, and business leadership. Key Responsibilities Strategy & Leadership Support • Contribute to the annual global benefits strategy and planning process as a member of the Benefits Leadership Team., • Lead regional (UK, EMEA, APAC) benefits planning and execution, aligned to the global strategy and principles., • Provide regional insight, benchmarking, and recommendations to support program design and decision-making. UK Benefits Ownership (Primary Focus) • Own the day-to-day management and execution of UK benefits programs, including plan administration, annual enrollment, employee support, and vendor performance., • Recommend program design, cost management, and enhancements for the UK market., • Serve as the primary escalation point for UK employee issues and vendor matters, resolving or elevating as appropriate. EMEA & APAC Regional Oversight • Support and oversee benefits execution across ~15 countries in EMEA and APAC, in partnership with local HR teams and external vendors., • Ensure consistent delivery of key activities including enrollment, employee support, compliance coordination, and vendor management., • Serve as escalation point for complex issues. Vendor, Compliance & Operations • Manage global broker relationship, ensuring service delivery meets expectations and aligns with global standards., • Oversee local compliance activities, including statutory requirements, filings, and audits, in partnership with Legal and external advisors., • Own UK benefits invoice processing and reconciliation, including coordination with vendors and Finance, ensuring accuracy, timeliness, and issue resolution. Employee Experience & Communication • Support a consistent, positive employee benefits experience, from onboarding through annual enrollment and throughout the year., • Partner with VP, Global Benefits on global communications and lead regional and local benefits communications. People Management • Manage one direct report, providing coaching, guidance, and development support. You Have These: • Bachelor’s degree in Human Resources, Business Administration, or a related field; professional certification a plus., • 7+ years of progressive experience in UK benefits, and direct experience in multiple international markets., • Interest in or experience using AI-enabled tools to improve benefits operations, reporting, employee experience, or vendor management is a plus., • Experience operating in a global, matrixed environment, balancing global strategy with local execution., • Strong vendor management and analytical skills., • Excellent communication and stakeholder management skills, with the ability to present to audiences at all levels., • Experience with HRIS and benefits administration platforms (Workday preferred)., • Managerial experience is preferred but not required for the right candidate. TKO EEO Statement: • TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.

Principal Programme Manager / 6 month freelance / EU travel Please note: This position requires regular travel to the client offices to Paris & Brussels (expenses paid). Frequency likely 2 days every fortnight, but can be flexible. YunoJuno has partnered with a renewable energy company who are hiring for a freelance Principal Program Manager for an upcoming 6 month contract. They are seeking an experienced and hands-on Principal Programme Manager to take single-point accountability and full ownership of delivery across the implementation programme in Belgium. Reporting to the Client Delivery Director, this is a delivery leadership role for a practitioner who thrives in the detail — someone with a strong project and programme management toolkit, a structured approach to governance, and the drive to keep complex, multi-workstream programmes on track. Key Responsibilities Single accountable delivery lead — own end-to-end programme delivery across all eight implementation tracks, with ring-fenced capacity and formal decision rights. Critical path governance — enforce weekly critical path steering with variance and dependency control across all active work packages, ensuring risks are identified and acted upon before impacting milestones. Reporting & tracking — establish and maintain consistent programme reporting, with clear status tracking, milestone progress, and delivery metrics that give stakeholders an accurate and up-to-date picture of programme health. Governance — ensure all programme communications follow the agreed governance structure, with clear decision rights and a rapid escalation path for time-critical issues. RAIDD & dependency management — own the RAIDD log and actively manage cross-stream and Global Core dependencies, ensuring delivery-critical dates are visible, tracked, and protected. Scope & change control — manage scope change requests formally, maintaining contractual alignment throughout and preventing scope creep from eroding the critical path. Joint accountability — produce and sign off a joint delivery responsibility matrix with named accountable owners and agreed acceptance criteria across all programme layers. Stakeholder management — act as primary company's counterpart to the senior programme leadership, maintaining trust through consistent delivery on commitments and proactive, honest communication. Skills & Experience Required Proven track record of leading complex, large-scale enterprise software implementations ideally within energy retail, utilities, or comparably regulated industries. Demonstrated experience as a single accountable delivery lead on multi-workstream programmes, with formal authority and executive sponsorship. Exceptional governance and controls capability — critical path analysis, RAIDD management, dependency tracking, change control, and formal escalation processes. Ability to impose delivery rigour and urgency across teams without losing collaboration or momentum. Experienced in client-vendor partnership models, managing senior stakeholders on both sides with credibility and candour. Strong command of MSP/Jira/Confluence as planning and reporting tools; able to drive adoption and standardisation across diverse teams. Proven ability to challenge and reset delivery estimates — replacing optimism bias with velocity-based, data-driven planning. Comfortable operating under scrutiny, with experience preparing and presenting at senior governance forums. Experience managing cross-geography programmes with stakeholders across multiple countries; cross-cultural awareness essential given the UK/Belgium/France context. Familiarity with cloud-native SaaS platform implementations and energy retail processes (billing, market messaging, CRM, customer migrations) is strongly preferred. French or Dutch language skills advantageous but not essential. What You'll Be Joining A high-profile client programme at the heart of the digital transformation, with real scope to make a tangible delivery impact from day one. A multidisciplinary team spanning product, engineering, QA, migrations, and operations across the UK, Belgium, and France. A collaborative environment with direct executive sponsorship and senior visibility across both organisations. The opportunity to shape and professionalise the delivery model for future enterprise client implementations. Success Measures Programme milestones delivered on time and within agreed scope, in accordance with contractual commitments. Weekly delivery reporting in place within four weeks, grounded in validated velocity and FTE data. Consistent, accurate programme reporting in place and actively used by the team within the first month. Joint delivery responsibility matrix signed off by both company and client leadership. All critical path risks actively managed, with no unplanned surprises at governance forums. Strong, trust-based relationships established and maintained with client senior programme counterparts. Start date: ASAP Duration: 6 month contract (likely to be extended) Location: London, with travel to Paris and Brussels (must be OK to travel at least 2 days a fortnight). Hybrid set up. Rate: Depending on experience

Who we are: ALTEN, an engineering and technology consultancy, We are a leading Engineering and IT consultancy operating across 30 countries, making waves in all sectors: Aeronautics, Space, Defence, Security and Naval, Automotive, Rail and Mobility, Energy and environment, Life Sciences and Health, Industrial Equipment and electronics, Telecoms, Banking, Finance & Insurance, Retail, Services & Medias, Public Services & Government. With a team of passionate, diligent, and agile engineers, we are united by a common purpose: building tomorrow’s world today. Day by day, we support our customers' development strategies as well as their technological and sustainability transformation. Role Overview As a key member of the UK Legal team and under the supervision of the team Coordinator, you will be responsible for safeguarding legal compliance and minimizing legal risks for ALTEN Group’s UK operations. You will act as a trusted business partner, providing expert legal guidance across a wide range of operational matters, ensuring the Group’s activities comply with relevant laws and internal policies. Key Responsibilities: • Contract Review & Analysis: Lead the review and analysis of contracts to identify potential legal risks, obligations, and liabilities. Offer strategic legal advice to mitigate risks, ensure compliance with laws and regulations, and align contracts with the Group’s policies. Manage the end-to-end process of contract negotiations, review, and approval using relevant tools. Support bid processes for new customers and projects., • Contract Recordkeeping: Maintain an organized and accurate record of all contracts and legal documentation, ensuring full compliance with internal record-keeping standards and utilizing the Group’s Contract Lifecycle Management (CLM) system., • Strategic Legal Support: Provide legal advice to management on key strategic initiatives, identifying and addressing potential legal challenges early in the decision-making process., • Legal Process Optimization & Awareness: In collaboration with the Legal team, develop and deliver training programs to raise legal and compliance awareness across the business. Enhance or create legal templates, processes, and procedures to improve the efficiency of the legal function., • Legal Risk Management: Oversee litigation processes and manage legal risks, ensuring that all relevant matters are addressed with due diligence and in line with the Group’s policies., • HR Legal Support: Provide legal counsel to HR teams on employment-related matters, including employment contracts, disciplinary procedures, collective labor relations, immigration issues, and other HR legal concerns., • Reporting & Communication: Ensure clear and consistent reporting of legal matters to senior management and the Group Legal Department. Keep stakeholders informed on legal risks and activities, providing regular updates on key legal matters. Other responsibilities related to the UK Legal team: • Governance & Corporate Secretarial: Serve as the corporate secretariat for UK entities, working closely with the Group Legal Corporate Department. Manage delegations of authority, signatures, and contracts for key personnel, ensuring governance standards are upheld. Support the Quality and Information Security teams with review of governing policies and procedures. Support Finance team with legal and compliance queries, including for audit purposes., • Insurance & Compliance: Work with the Group Insurance Manager to implement and manage ALTEN’s insurance policies across the UK entities. Support the Group Compliance Department in the deployment of the anti-corruption program, data protection program, international trade sanctions, and national security programs., • M&A Legal Support: Collaborate with the Group M&A team to provide legal support during mergers and acquisitions. Participate in legal due diligence for targets and manage legal integration processes for newly acquired entities. Required Qualifications: • Education: Bachelor’s degree in Law, Business Administration, or a related field., • Experience: A minimum of 3 years post-qualification experience (PQE) as a Generalist Legal Counsel, ideally within the consulting and/or technology sectors, with a focus on business law relevant to ALTEN Ltd/Methods’ activities, as well as an experience in public sector contracts., • Expertise: Demonstrable knowledge of UK contract law (private and public sector), risk management, Crown Commercial Services Frameworks, and contract negotiations. A solid understanding of IR35, PSCs, and the IT contractor marketplace is essential., • Skills: Business oriented with strong analytical, problem-solving, and negotiation skills. Ability to summaries and excellent written and verbal communication abilities. Strong team spirit. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are unable to meet this and any associated criteria, then your employment may be delayed, or rejected. Details of this will be discussed with you at interview. What we offer: • Company benefits including Private Medical Healthcare, Life Insurance and Travel Insurance., • Pension scheme with company contributions up to 6%., • Hybrid (2 days remote working), • Wellness 24/7 Confidential employee assistance program., • Social – Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month. Any doubts? Studies have shown that some groups of people are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we are looking for. As an equal-opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Role Overview TT is looking for an asset manager to oversee dilapidations across its estate, alongside lease events and rent reviews. This is an existing role in the business, becoming available following the retirement of a long-standing team member. The successful candidate will have 1-5+ years of experience in commercial property management, estate management, or building surveying, and will be looking to progress their career. Full support and guidance will be provided, as the business is committed to developing the right person for this role. They will manage the end-to-end dilapidations process from both landlord and tenant perspectives across the estate, progressing cases through to formal settlement. In addition, they will be responsible for the ongoing management of their allocated assets, bringing dedicated support and continuity to a well-established function. Key Responsibilities • Assess and manage dilapidations claims as landlord or tenant across TT's commercial estate, accessing support and guidance, where required., • Appoint and manage external dilapidations consultants, when needed., • Instruct and manage expert teams when dealing with contentious cases., • Negotiate dilapidations cases to the best financial outcome., • Prepare board papers and cash flows for settlement approval., • Engage solicitors to formally document agreed settlements., • Liaise with colleagues to ensure the dilapidations strategy aligns with the broader property objectives and timing for each asset., • Prepare annual budgets with reference to future lease events, freehold value-add opportunities, and dilapidations liabilities., • Negotiate lease events to meet or exceed budget expectations. Working with Others • Maintain close collaboration with asset management colleagues involved in the commercial estate, lettings, property sales, and development., • Maintain close contact with the FM team by attending regular meetings and making joint site visits as appropriate., • Provide support to all other teams within the company, including the finance, service charge, insurance, and rates functions., • Work closely with the Modelling team to ensure property aspects of IC cases and other modelling exercises are fully understood., • Provide accurate information to Finance and understand the processes they need to operate within., • Build positive professional relationships across the business. Reporting • Ensure all data relating to relevant properties is accurately maintained in accordance with company procedures., • Produce concise, accurate, and well-presented cases for the Investment Committee., • Support central reporting requests and regular tracker updates with timely, well-written contributions. Candidate Profile We are seeking an experienced professional with: • A Chartered Surveyor (MRICS) with a strong degree-level education., • 1-5+ years of experience in property asset management and dilapidations, gained within either a consultancy or client-side environment., • A willingness and ambition to learn, develop, and grow within a supportive and progressive environment., • Exposure to managing claims from either a landlord or a tenant perspective., • Interest in contesting cases and navigating the commercial and legal aspects., • Adept at working with external professionals, lawyers, surveyors, and advisors., • A genuine team player with excellent people skills and the ability to build credibility quickly with colleagues and external consultants alike., • Strong presentation and written communication skills, including the ability to produce board papers and Investment Committee presentations., • High levels of numeracy and IT literacy, with strong analytical skills., • Enthusiastic and proactive, with the ability to manage significant activity. What's on Offer Remuneration & Benefits Salary: £50,000 – £65,000 depending on experience • Annual car allowance: £4,800, • Partially deferred discretionary bonus based on personal and company performance, • Double match stakeholder pension scheme capped at 10% (e.g. a 5% personal contribution results in a 10% company contribution), • 25 days of annual leave, • Private medical insurance, • Life assurance: 2 x base salary, to 4 x on joining the pension scheme, • Income protection, • Discounted dental insurance, • Maternity leave: Six months full pay (subject to six months' service), • Paternity leave: Four weeks full pay (subject to six months' service), • Electric vehicle lease scheme, • Cycle to work scheme, • Interest-free season ticket loan, • Financial support for relevant professional membership subscriptions, • Matched charity fundraising via Give as You Earn (up to £2,500 per year), • Employee assistance programme, • Wellbeing initiatives, • Social and sporting activities Why Join TT TT is a market leader in the UK commercial property sector and one of the most significant privately owned portfolios in the country. The business combines the scale and financial strength of a major institutional operator with the agility, ambition, and decisive leadership that only a privately owned business can offer. Deep capital, a continuous acquisition program, and a leadership team that is analytical, commercially focused, and genuinely invested in its people make this a rare opportunity. High retention and employee engagement are the most credible measures of a workplace. TT's numbers speak for themselves. What makes this role stand out • The opportunity to learn and develop quickly within a highly supportive environment., • A dilapidations mandate with real financial weight, overseeing £5m+ of claims activity per year across a large and varied estate., • The opportunity to take a high degree of ownership of a case and progress to a formal settlement, once settled in the role., • A large, diverse portfolio offering genuine commercial breadth, complexity, and interest., • Career progression opportunities for strong performers., • Direct access to senior leadership for guidance and the wider TT team for ongoing support. Application Process This vacancy is being managed exclusively by Joshua Robert as part of a retained search assignment. All applications and expressions of interest should be directed to Joshua Robert. Direct approaches to the client organisation will be redirected accordingly.

SENIOR FACILITIES COORDINATOR £43,000 - £47,000 LONDON My client, a leading Facilities Management provider, are seeking a Senior Facilities Coordinator to work on site in their clients City based office, a leading international law firm. The Senior Facilities Coordinator will assist in the daily Facilities operations including moves/changes, dealing with the building services/maintenance, cleaning and security tasks. This role reports directly to the Facilities Supervisor and involves interacting with staff and contractors at all levels to provide excellent levels of facilities services. DUTIES AND RESPONSIBILITIES • Assist in monitoring the Facilities Helpdesk, responding to and resolving issues in a timely and professional manner., • Assign and prioitise helpdesk tickets to technicians, ensuring fair workload distribution., • To undertake regular building inspections, working from a PPM schedule, to ensure that the upkeep of the building fabric and maintenance of the offices are maintained., • To ensure that the program of building maintenance is carried out to comply with statutory requirements, • To direct contractors to carry out works in accordance to guidelines., • Ensuring Health & Safety compliance and submission of relevant RAMS., • To work with all relevant departments on internal office moves and accommodation for leavers, joiners and seat transfers., • Ordering of materials and labour, obtaining quotes and placing orders, • Putting together & giving tool box talks to Facilities staff and contractors, • Manage off-site and on-site storage inventory, collections and orders., • To liaise with building contractors, such as cleaning, security and building maintenance to ensure the delivery of their services in a timely and professional manner., • Co-ordinate and arrange internal/external contractor works alongside the Facilities Supervisor and M&E Manager., • To co-ordinate with building security access for contractors who are working in the building during office and out of office hours., • Keep the H&S folder up to date, carry out COSHH assessments, Risk Assessments, scheduled checks & Method Statements, • Carry out and coordinate periodic inspections of equipment, including battery-powered tools and step ladders, ensuring all documentation is kept up to date., • Carrying out H&S inductions for contractors and new joiners, • To provide monthly activity stats for the management departmental report., • Coordinating and carrying out conference room set-ups., • Update and manage the Facilities Technicians shift schedule to ensure cover., • Manage holiday requests and ensure cover is arranged., • Ensure all technicians and contractors adhere to sign-in procedures by using the designated sign in book. KNOWLEDGE AND SKILLS • Good writing and communications skills., • Good interpersonal and follow-through skills., • Good attention to detail and ability to keep accurate records, • Ability to use initiative, be proactive and get things done, • Ability to work well as a team with other support departments, especially General Services and IT Please apply today for immediate consideration!

Who we are United by a sense of purpose towards our customers – to be a trusted partner for the long-term – and our universal banking platform in EMEA, SMBC Group has an international growth agenda and award-winning products, meaning we provide exciting opportunities to work on a diverse range of projects and initiatives. We deliver a full suite of corporate finance products and solutions to our customers as well as investment banking and advisory services, and a range of innovative solutions in global capital markets. Read on to find out how you could enhance your skills and gain valuable experience, by joining us to support our clients transition to a sustainable future. Role Summary Is the next step in your career at SMBC Group EMEA? We're looking for a Vice President for our Export development solutions department to join our team. The team is responsible for the origination, execution and distribution of the transaction with Export credit agency (ECA), Development finance institution (DFI) and Multilateral development banks (MDB). This role is expected to support the team under guidance by senior members of the team while it is expected to be more independent after 6 months. The candidate is expected to have relevant experience in ECA financing, good at communication and desirable to have basic German language knowledge in order to understand German ECA official documents as it is required to read documents, speaking is not essential. Business Area Origination, execution and distribution of the transaction with Export Credit Agency (ECA), Development Finance Instituion (DFI) and Multilateral Development Banks (MDB). Position Description • The role of the VP exists to provide support in the execution of transactions as well as marketing activities and origination of new business., • The role requires strong analytical skills and will involve the review and analysis of information including customer financial statements, financial models, due diligence and legal documentation., • The role also requires strong communication skills as there will various interfaces both within the organisation (Credit,Syndications,Operations etc) as well as externally including some client facing dealing., • Main tasks include preparation of marketing materials, credit applications and associated administration work, supporting distribution activities within the bank's overall O&D program., • The role also requires to act as the relationship Manager (RM) for Germanic ECAs such as Euler Hermes and SERV as well as to act as the ECA Agent by providing them the information existing transactions as required by ECAs., • The role will include a requirement to travel within the EMEA region to meet clients, ECAs, exporters and other relevant stakeholders in support of the existing business, as well as marketing, structuring and executing the new transactions. What we offer For all the expertise and experience you bring to help us make a difference, it’s only sustainable if we support you to build your career and be your best self so we offer competitive company benefits, centred around promoting positive well-bring and work-life balance. We also believe in fostering a diverse and inclusive work environment, where all team members perspectives and contributions are valued. Initiatives in place which promote a diverse and inclusive culture and healthy work life balance include hybrid working, Sport & Social Clubs and Diversity and Inclusion networks. As an employee of SMBC you have access to a host of both useful and exciting benefit offerings. See below some of the benefits on offer to you: • Hybrid and flexible working, • Competitive paid leave days, • Benefits to support your physical wellbeing, including private medical insurance and life and invalidity insurance, • Various policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services, • Access a wide range of learning and development opportunities and career progression opportunities, • Ambitious remuneration package So, if you like a challenge and want to continuously grow and develop in a role where you will be supported along the way by a dynamic and diverse team, apply today!!

Business Improvement Analyst Location: London Salary: Up to £41,000 Model: Hybrid Reporting to: Head of Marketing Intelligence & Tech Brand/Department: Marketing ABOUT US We are driven by service through PASSION, PEOPLE & PURPOSE. The Travel Corporation is made up of a team of individuals with a shared goal of delivering exceptional travel experiences that make a positive difference. We’re leading the way in responsible travel, unique rich local experiences, and are dedicated to making sure travel is easy and enjoyable. We’re seeking new talent to elevate our team and can’t wait to hear from you. Get in touch. HOW YOU’LL WORK We’re energized by all the opportunities of the new world and are proud of our inspiring global workplaces. We look to inspire teamwork, collaboration, and passion for creativity. We offer a flexible work environment - in person in exciting offices and virtually with leading technology. Working together across markets, teams and disciplines ensures everyone has a voice and everyone is part of our industry-leading brands. Irrespective of where you are, we cultivate environments where everyone contributes and everyone flourishes. PERKS · After your first year, you get an annual travel credit of over £1,000 to travel on any one of our core travel brands. · You also get 2 weeks a year where you can work from anywhere in the world, your choice. · To grow – we offer a global training calendar, with a mix of virtual, in-person, and e-learning courses. Plus, we give up to £2,000 per year to support external learning and development courses that interest you and drive your passion. · Giving back - we give you two paid work days each year to volunteer to make a difference in causes that are close to your heart too. We believe that travel is a privilege, but with that privilege comes the responsibility; to ensure we have a positive impact on the places we go, the people we meet, and the wildlife we enjoy. We ensure that travel is a force for good and that we MAKE TRAVEL MATTER®. POSITION SUMMARY The Business Improvement Analyst role is responsible for identifying, planning, and supporting the delivery of continuous improvement initiatives across TTC’s Customer functions. This role works cross-functionally to streamline processes, optimise marketing effectiveness, and support the adoption of data-driven practices. With a keen focus on operational efficiency, performance enhancement, and change enablement, the Business Improvement Analyst role plays a critical role in helping the business work smarter, faster, and more collaboratively. The ideal candidate is a ‘go-getter’ who possesses strong problem-solving skills, a passion for challenging the status quo and the ability to adapt quickly in a fast-paced, global, matrix management environment. The Business Improvement Analyst will play a critical role in collaborating with colleagues at all levels and from diverse backgrounds, understanding the business context, and working within a defined governance framework to support our Business Improvement Program and Value Creation Plans. In this role you will be responsible for: 360 BUSINESS PROCESS MAPPING · Map out ‘As Is’ business processes across Customer and Marketing functions · Consult with the Head of Marketing Intelligence and Tech, Process Owners, Process Customers, and Process Stakeholders to determine improvement objectives and requirements · Identify and problem-solve friction points, duplications, waste, inefficiencies and automation opportunities · Model future-state (‘To Be’) business processes using clear workflow and operating model documentation PROCESS OPTIMISATION AND EFFICIENCY · Identify inefficiencies and bottlenecks across marketing operations, workflows and data processes · Translate current state analysis into future state process designs · Lead process improvement initiatives to drive automation, reduce duplication, and enhance business outcomes · Own the end-to-end lifecycle of assigned improvement initiatives, from discovery through to implementation and review CROSS-FUNCTIONAL COLLABORATION AND CHANGE ENABLEMENT · Partner with teams across marketing, technology, data, and commercial functions to align improvement efforts · Facilitate workshops, stakeholder sessions and working groups to design and implement improvements · Coordinate pilot projects and process rollouts, tracking progress and results · Support change management efforts to embed new ways of working and drive adoption PERFORMANCE MONITORING AND OPPORTUNITY IDENTIFICATION · Analyse key performance metrics and operational data to identify underperformance and improvement opportunities · Develop business cases, prioritization frameworks and implementation plans aligned to business requirements · Track initiative impact post-implementation, measuring efficiency gains, adoption and performance improvement · Iterate and refine solutions based on outcomes and stakeholder feedback GOVERNANCE AND STANDARDISATION · Support the documentation, rollout and adoption of standard operating procedures · Help enforce best practices and consistency across regions, brands, and functions · Ensure initiatives align with strategic objectives, governance models and compliance frameworks · Provide clear status updates, risk escalation, and recommend to senior stakeholders as required PRODUCT MANAGEMENT – WORK MANAGEMENT TOOL (MONDAY.COM) · Act as the Product Manager and owner for Monday.com within business · Define and maintain the product vision, roadmap and prioritised backlog aligned to business priorities · Own platform configuration, workflows, automations, templates and permission structures · Gather and prioritise user requirements to improve usability, scalability and adoption · Establish governance standards and best practices for platform usage · Drive user enablement through training, documentation and ongoing optimization · Act as the primary point of contact or Monday.com vendor management and platform related decisions INNOVATION AND CONTINUOUS LEARNING · Stay up to date on marketing operations, process optimisation trends and emerging tools · Proactively identify innovative ways to improve how teams work · Foster a culture of continuous improvement and learning across the organisation Required skills: what you need to be considered · Demonstrable experience in project/process/quality assurance and management · Experience administering or product-owning workflow management tools (e.g. Monday.com) · Background in marketing operations or digital campaign processes · Competency in business process mapping tools such as MS Visio, Miro, or equivalent · Strong analytical, communication and stakeholder management skills · Ability to influence without authority in a matrix organisation Preferred Skills: what will help you stand out · Lean Six Sigma and/or Business Change Management qualifications · Experience working in a business undergoing transformation or operating at scale · Good understanding of regional and local data protection and Privacy laws · Service orientated mindset with a strong customer focus · Strong attention to detail and time management skills, with the ability to prioritise and manage competing demands. · A proactive, innovative approach with a desire to continuously add value. This is an exciting opportunity for the Business Improvement Analyst to hone their skills and gain experience within one of the world’s most exciting industries. We are looking for a dedicated and driven individual to be an integral part of our talented, passionate, and service-minded team. If you are interested in joining our supportive, fun and sociable environment, then we want to hear from you.

Job Title: Data Program Lead with Insurance Domain Location: London About the Job you are considering: Senior role driving the conversations and planning to support SL transformation Not a project manager comes from management consulting prepares material for senior execs inc data imperatives plan approach etc thus need to have relevant domain experience strong communication and storytelling and ability to prepare high level plans taking it through governance structure and reporting the progress. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the business; it will be a blend of Company offices, client sites, and your home; noting that you will be unable to work at home 100% of the time. Key Responsibilities: • Manage largescale data programmes Data Lake Data Warehouse Analytics AIML aligned to insurance business objectives, • Oversee delivery of multi project portfolios across policy claims underwriting and customer data domains, • Collaborate with business and IT stakeholders to translate insurance requirements into data solutions, • Drive data governance quality and compliance eg IRDAI Solvency II GDPR, • Manage programme budgets timelines risks and dependencies, • Ensure integration of core insurance platforms Guidewire Duck Creek etc with data and analytics ecosystems, • Lead Cross functional teams including Data Engineers architects and analysts Required Skills Experience: • 10 years of programme project management experience with strong focus on data initiatives, • Proven experience in the insurance domain policy claims underwriting, • Strong knowledge of cloud data platforms ETLELT and analytics tools Power BI Tableau, • Experience with Agile Safe delivery models Key Competencies Stakeholder management leadership • Strategic execution and delivery focus, • Risk and financial management, • Strong communication and problem solving We are a Disability Confident Employer: Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: • Declare they have a disability, and, • Meet the minimum essential criteria for the role. Please opt in during the application process. Make It Real (what does it mean for you): • You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions., • To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy., • You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more., • You will be joining one of the World’s Most Ethical Companies®, as recognised by Ethisphere® for 13 consecutive years. We live our values by making ethical business choices every day. Working ethically is at the centre of our culture at Capgemini, meaning you will be helping to create a future we can all be proud of. Why you should consider Capgemini: Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is. About Capgemini: Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion. Make it real | www.capgemini.com

Are you interested in joining a high-performing business that works with some of the largest institutional developers within the residential sector? Cast Consultancy is a leading residential-led consultancy focused on driving positive change across the development and construction industry. We provide project management, cost management and strategic advisory services. As part of our continued growth, we are increasingly focused on data-driven decision making and the thoughtful adoption of digital tools to enhance project delivery. ROLE DESCRIPTION: We are looking for a motivated Senior Project Manager to join our dynamic London-based team. This full-time, hybrid position involves working closely with clients and project teams to successfully deliver outcomes for our clients on residential developments across the UK. In this role, you will lead the delivery of multiple projects and provide guidance and support throughout all RIBA stages. You will take ownership of project performance across programme, quality and risk, ensuring alignment with client objectives and successful delivery from inception through to completion. Typical project values range from £20m–£150m. We value individuals who are forward-thinking and open to the evolving role of digital technology and data in the construction industry, and who are keen to embed structured, data-led approaches to enhance project delivery and reporting across their schemes. WHAT WE ARE LOOKING FOR: • Leadership of day-to-day project management services across assigned projects, • Proven ability to manage projects through all RIBA stages, • Strong understanding of programme management, risk mitigation and stakeholder coordination, • Sound commercial awareness, with an understanding of development drivers and client objectives, • Ability to manage and build strong client relationships at senior level, • Experience mentoring and supporting junior team members, • Confidence in chairing meetings and driving decision-making processes, • Ability to understand outcomes, not just outputs, ensuring projects deliver strategic value, • Strong communication skills, with the ability to engage confidently and professionally with colleagues and clients, • High attention to detail, with a clear understanding of quality assurance and governance processes, • Strong time management and prioritisation skills, with the ability to manage multiple projects concurrently, • Ideally MRICS or another relevant professional qualification, • Demonstrable passion for and understanding of the Real Estate and Construction Industry, • An interest in digital and data-led approaches to project management, with a willingness to engage with evolving tools and structured reporting frameworks used across the business WHAT YOU’LL GET IN RETURN: Collaboration: Opportunity to work with a diverse team with some of the best cost and project management consultants in the industry Career Development Planning: We have training and a support structure in place Hybrid working policy: Flexibility to work from the office and home Holiday: We offer 27 days holiday plus bank holidays. Additional day holiday after 5 years of service. Cast Contribution Day: We offer one day per year to volunteer for a charity on behalf of Cast to give back to the community Professional Memberships Fees paid: RICS/CIOB Maternity leave: Competitive maternity package Electric Vehicle Scheme: Access to a salary sacrifice EV leasing program with flexible options and added perks through our chosen partner Nursery Fees: A salary sacrifice scheme designed to help you save on childcare costs Discretionary Bonus: This is based on business & individual performance Cycle to work scheme: We offer a scheme, which allows you to purchase commuter bikes and accessories though Cast whilst spreading the costs over 12 months Medical Health insurance: Comprehensive BUPA health insurance policy. Pension: matched contribution Life Assurance: Salary linked insurance policy Team socials and events: We organise quarterly team socials, social, cultural and sporting activities, weekly breakfast/lunches at the office, an annual summer conference, weekly treat days PLACE WITHIN THE BUSINESS: Your role will report directly to an Associate Director or Director. OUR VALUES: Respect: because respect creates followship and builds trust. Share: because sharing is the foundation of knowledge. Learn: because learning drives innovation and continuous improvement. OUR MISSION STATEMENT: Driving Industry Change, Delivering Better Outcomes, Creating Future Places DIVERSITY AND INCLUSION: We promote a diverse and inclusive workplace which harnesses the benefits of the diversity of our team and strives to represent the communities in which we live and work. Our vision is to establish an environment that attracts individuals from a wide range of backgrounds and talents, empowering them to contribute their best and authentic selves. We welcome and encourage applications from those who share our commitment to fostering this inclusive and authentic work culture.

Are you a site-based leader who thrives on the fast pace of major London builds? I am currently headhunting for a Mechanical Construction Manager to join one of the UK’s leading Tier 1 M&E Contractors. This role is based in Central London, working on high-profile schemes that are shaping the city’s skyline. The Opportunity You won't be stuck in one niche. This contractor holds a massive footprint across multiple sectors including: • Commercial & Mixed-Use: High-rise shell and core., • Data Centres: High-spec, fast-track critical infrastructure., • Healthcare & Education: Technically demanding, specialist mechanical services., • Project Scale: Leading packages with values up to £80M+. The Role As a Construction Manager, you are the heartbeat of the site. You will be responsible for: • Driving the Program: Ensuring mechanical installations are delivered safely, on time, and to the highest quality., • Sub-Contractor Management: Leading on-site teams and specialist trades to hit key milestones., • Technical Problem Solving: Identifying and resolving site-based clashes and design issues in real-time., • Health & Safety: Maintaining an uncompromising standard of safety across the floor., • Liaison: Working closely with the Project Manager and Main Contractor to ensure seamless integration. What we are looking for: • A proven track record as a Mechanical CM or Site Manager for an M&E sub-contractor., • Experience on projects valued at £10M+., • Relevant tickets (SMSTS, CSCS Black/Gold Card)., • A "hands-on" leader who can motivate trades and manage high-pressure environments. Why Join? • Elite Pipeline: Work on the most prestigious projects in the UK., • Career Growth: A clear pathway into Senior Construction Management or Project Management., • Stability: A Tier 1 business with a secured workload for the next 5+ years., • Top-Tier Package: Competitive salary, travel allowance, and a market-leading benefits scheme.

Take the next step in your career by leading a role where you can make a genuine difference. haart Estate Agents in Wembley is seeking an experienced Lettings professional to head up a successful team, drive business growth, and deliver outstanding results in a fast-paced property market. This role is ideal for someone who thrives on motivating others, consistently exceeds targets, and is passionate about providing exceptional service to both landlords and tenants. You’ll play a key role in developing your team, strengthening client relationships, and elevating overall branch performance. If you’re ambitious, results focused, and ready to lead from the front with a well established and respected brand, this is your opportunity to create a lasting impact with haart. Benefits of being a Lettings Branch Manager at haart Estate Agents • Complete on-target earnings exceeding £50000 per year, • £20,000 to £32,000 basic salary, dependent on experience, • £2,500 for your first 3 months of employment, whilst you build your pipeline, • Uncapped commission scheme, • A Company Car, • Enrolment onto fully-funded training course that will earn a Level 3 Award in Property and Housing Management (including ARLA), • Career progression opportunities, • Our new company-wide Elevate incentive program, • Employee Assistance Programme A day in the life of a Lettings Branch Manager • Leading daily meetings with the Lettings team, • Coaching the team to achieve KPI’s, • Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings), • Encourage your teams development and progression, • Strong focus on generating new and repeat business, • Developing and maintaining strong relationships with Landlords and Tenants, • Liaising with Tenants and arranging property viewings in line with their needs, • Negotiating offers and agreeing new tenancies, • Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies. Essential Skills of a Lettings Branch Manager • Full UK Driving Licence for a manual vehicle, • Minimum of 2 years’ experience within residential lettings at a Senior Negotiator position or higher, • Works well with others to create a team spirit and an enjoyable working environment., • Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other, • The ability to create and action business plans relevant to your branch, • The ability to monitor and assess performance of local competitors, • A strong understanding of current legislation related to Residential Lettings, • Ability to manage time sensitive and high volume workloads, • A reputation for delivering outstanding customer service, • Ability to work under own initiative, • Good telephone manner, • Strong IT skills (Basic Microsoft Packages), • Attention to detail The Finer Details We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need: • Full UK Driving Licence, • Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006), • We’ll need evidence of your right to work in the UK, in the form of:, • Passport/Birth Certificate We will also need • Proof of Address, • National Insurance, • Drivers Licence Check

Role: Account Manager D&C Department: Design & Construction, Amazon Security Technology (EMEA) - this team sits within Amazon Web Services, but its key customer is Amazon Corporate Security. Location: London, UK. Must be able to work from an Amazon Corporate office five days per week. Regular overseas travel. Employment Type: Full-time, permanent. Contracted to Upstream Risk Management, enduring secondment to Amazon Reports to: EMEA SecTech Regional Manager Direct reports: Senior Technical Project Managers, Technical Project Managers (team of 9) Package: £100,000+ (Salary depending on experience). Start: June 2026 Job Summary Contracted to Upstream Risk Management, you will be permanently embedded within Amazon’s Security Technology Design and Construction (D&C) team in Europe, the Middle East and Africa (EMEA). The D&C team sits within Amazon Security and owns all aspects of technical corporate security to protect people, physical and intellectual property across Amazon estates (not including distribution or data centres). The Account Manager role is critical to delivering contractual success. You will be responsible for turning strategy into action to deliver on Upstream Risk Management’s obligations to support Amazon Corporate Security’s promise of a safe and secure work environment for all Amazonians. You will achieve this by applying your leadership, project management and technical security skills to the detail of planning, leading a team of technical experts, monitoring progress and reporting. We are looking for an experienced professional who embodies the Amazon Leadership Principles. Exceptional customer focus is non-negotiable. Strong project and stakeholder management skills, along with a firm technical understanding, will be pivotal to success. The successful applicant will be able to demonstrate data-based decision-making, a strong understanding of cost-benefit analysis, and a track record of program optimisation. Strong leadership skills are essential. The location of this role is LHR16, an Amazon corporate office in central London, and you should expect five days per week in the office. International travel of around 20% of the time, including at short notice, should be expected. Key Responsibilities Include: • Serve as a single point of contact for Amazon SecTech. Maintain availability during core business hours for regular communications on team staffing and performance, project-related correspondence and issues, and other topics as deemed relevant to the overall contract scope of work., • Monitor project workload versus staff availability. Make recommendations to SecTech on staffing levels and project loading based on quantitative data analysis and historical workload., • Manage the entire vendor team to ensure the scope of work is being executed in accordance with contract documents. Assist in the onboarding/offboarding of vendor staff as necessary to maintain the expected level of project delivery quality and SLA performance., • Serve as an escalation point with internal and external stakeholders for all issues related to ongoing projects., • Perform Quality Assurance / Quality Control of team deliverables to ensure conformance with Amazon design and construction standards. Regularly audit program performance versus deliverables and scope descriptions and make recommendations to address shortfalls., • Conduct project lessons-learned meetings and make recommendations to Amazon for the adoption of new standards or process requirements., • Schedule, document, and lead Monthly, Quarterly, and Annual Business Reviews, which will track vendor performance against the established scope of work, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs). About You • Minimum of 7 years in security program management, either as a consultant, end user, or embedded services team leader., • Minimum of 5 years of experience as a cross-functional team leader, managing program personnel, leading talent assessments/reviews, managing workload and job assignments, etc., • Demonstrated understanding of the security project lifecycle, including technology selection, design, bid, award, construction administration, testing, and commissioning., • Working technical knowledge of access control system hardware architecture, components, and standard installation practices., • Ability to develop key relationships across functional disciplines, in order to help move projects and other key initiatives forward., • Strong analytical, verbal communication, and writing skills.

Reporting to the Prefabrication Manager, this position is based in our London Office. The Pre-Fabrication Detailing Lead will be responsible for the production of manufacture drawings for offsite Assets including pump skids, Multistorey risers and Combined distribution modules. As a senior member of the team, the Pre-Fabrication Detailing Lead will be an exemplar ambassador for the company and its values; integrity, dependability, safety, pride, quality. Overview of knowledge required: • Detailed knowledge of the Pre-Fabrication Detailing Lead role, • Detailed knowledge of piping design and spooling requirements, • Degree or Trade qualified in a Mechanical / Building Services Engineering or related HVAC Discipline, • 8-10 Years’ experience in a similar role, • Advanced knowledge of 3D software including Autodesk AutoCAD, Revit and Fabrication MEP. Roles and responsibilities: • Production of 3D models and manufacture drawings for offsite modules., • Generation of piping Isometrics from P&IDs & Material Specifications., • Design of optimum Plant room equipment layouts for efficient services routing., • Ensuring proposed designs are developed in compliance with the factory requirements, equipment details, logistics and final location constraints., • Issue completed 3D models to project teams for incorporation into the federated model., • Review and interrogation of designs to optimise installation and pre-fabrication opportunities., • Development of templates and Standards, Methods and Procedures (SMP’s) in relation to Prefabrication detailing to ensure a consistent quality of delivery is produced., • Manage 3d content library and models in line with technical submittals., • Incorporating Lessons learned and feedback from projects and the fabrication facility team into the SMP’s., • Lead a team of detailers, assigning resources to project and ensuring works are completed in line with defined SMP’s., • Identify workload peaks and Liaise with 3rd parties, ensuring works are completed to program and in line with the SMP’s., • Tracking of worked hours per asset and reporting for all team members on a weekly basis., • Liaising with 3rd party structural engineers to ensure produced drawings are receive structural sign off., • Management of the delivery schedule in line with the Contract Programme, • Development and management of Pre-Fabrication programme whilst working with the Prefab Manager., • Production of progress reports in line with Pre-Fabrication programme identifying any potential delays and implementation of any required mitigation measures., • Seeking to clarify queries with the Design team through request for information (RFI) system, • Producing look ahead programs to assist production, • Carrying out Quality Control through inspections and snagging both during Pre-Fabrication build and once Pre-Fabrication components are received at site, • Carrying out document control, recording & transmitting information to other members of the Project Team, • Production of all necessary Engineering documentation to support the Pre-Fabrication strategy Behaviors & Attitudes Required: • Ability to prioritize workload, • Recognises own strengths and weaknesses and committed to ongoing development, • Acceptance of responsibility and accountability Please contact Sean Hitchman on 07553002453 / sean.hitchman@dornangroup.com to find out more. #LI-SH1

• Heartwood Collection Financial Planning and Analysis Manager: The Role: We are looking for an ambitious and commercially minded individual to join our Finance team as Financial Planning & Analysis Manager on an initial six-month fixed-term contract. The role will be based at our Head Office in Teddington, Middlesex, conveniently located right next to the train station. This is a great opportunity for someone looking to continue developing their career within a high performing and collaborative finance function. As a relatively small team, cultural fit and a willingness to work closely with others across the business are incredibly important to us. The role will report into the Head of Financial Planning & Analysis and will also work closely with the CFO and wider senior leadership team across all functions. The successful candidate will support the delivery of financial reporting, forecasting and analysis across the business, while partnering with department heads to provide timely and insightful analysis that supports strong strategic decision making. This is an exciting opportunity to join an ambitious, private equity backed growth business and gain exposure to a broad range of commercial and operational activities. The role offers regular interaction with senior stakeholders and the chance to play an important part in supporting the continued growth of the Group. We are looking for someone who is curious, proactive and keen to make a positive impact. The role would suit an individual who is comfortable working with structured data and analysis, while also able to navigate pace, change and occasional ambiguity with confidence and a collaborative approach. Financial Planning and Analysis Manager: Areas of Responsibility Business Partnering • Building strong relationships with department heads to support commercially sound and financially informed decision making., • Delivering timely and accurate reporting and analysis to help optimise performance across departments. Menu Development and Margin • Supporting regular menu modelling work alongside the senior Finance team and Procurement., • Assisting with monthly margin analysis and identifying key trends impacting performance., • Contributing insight and analysis during monthly margin review meetings., • Supporting commercial analysis across supplier and cost areas to help manage expenditure effectively. Budgets and Forecasting • Supporting budgeting and forecasting processes across the Group, working closely with the Head of Financial Planning & Analysis and CFO., • Assisting with the preparation of budget packs and presentations for internal and external stakeholders., • Maintaining and updating budget data throughout the year, including support with new site openings and investment activity. Board Reporting and Commercial Analysis • Supporting the monthly board reporting process, helping coordinate reporting inputs from department heads into a central board report., • Working with senior stakeholders to provide analysis that supports commercial decision making and wider business strategy. Analysis and Reporting • Supporting the delivery of weekly and monthly reporting processes, including reporting on sales, margin and labour costs., • Attending regular meetings to report on key sales metrics and factors impacting performance, while supporting department heads with sales driving actions. Investments and Ad Hoc Analysis • Working on investment appraisals for new site opportunities, including financial and demographic analysis., • Providing ad hoc analysis and commercial support across the business as required. Financial Planning and Analysis Manager: The Ideal Candidate • Qualified accountant with relevant post qualification experience, ideally Big Four trained., • Previous experience within a financial planning, analysis or commercial finance role, with strong attention to detail., • Strong analytical capability with the ability to interpret data and translate it into clear commercial insight., • Strong Excel skills and confidence working with large volumes of data., • Confident communicator with the ability to build effective relationships across different areas of the business., • Commercially minded, with an interest in understanding the wider strategic drivers of the business., • Experience managing multiple workstreams and delivering high quality output to tight deadlines., • Organised and adaptable, with the ability to manage changing priorities and work to deadlines in a fast paced environment., • Proactive and self motivated, with a willingness to take ownership and contribute positively within a collaborative team., • Previous experience in the following areas would be beneficial, although not essential:, • Tableau, • Multi site businesses, • Hospitality sector, • Private equity backed businesses Financial Planning and Analysis Manager: What's in it for you: • Competitive salary, • Head Office Bonus ( up to 10% of salary ), • Six-Month Fixed Term Contract, • The Pantry - 100s of retailers and experience discounts through Reward Gateway, • Private Healthcare through Bupa, • 50% off food in all Heartwood Collection sites, • Friends and Family discount of 20% off food at all Heartwood Collection sites, • Discounted Rooms at our Inns, • Enhanced Maternity & Paternity package, • 25 days of holiday plus bank holidays (prorata), • Additional holiday- option to buy an extra 5 days holiday per year, • Refer a Friend Bonus up to 1500, • A thoughtful gift to celebrate your birthday, • Employee Assistance Program with Hospitality Action, • Cycle to Work Scheme, • Instant access to pay you have already earned through EarlyPay Company Overview Heartwood Collection operates within the premium casual dining market in the UK and is home to two award winning hospitality brands: Heartwood Inns and Brasserie Blanc. Heartwood Inns is a quality pub dining and rooms offer. The business focuses on creating welcoming, characterful pubs that sit at the heart of their local communities, combining seasonal food, thoughtful design and warm hospitality. Particular emphasis is being placed on pubs with rooms, which represents a significant and exciting area of growth for the Group. By the end of 2026, Heartwood Collection expects to be operating in excess of 300 bedrooms, extending the offer beyond dining into relaxed, high quality stays. Alongside this, Brasserie Blanc remains a highly valued and established part of the Group. Founded by Raymond Blanc over three decades ago, it is one of the most respected restaurant brands in the sector, known for its commitment to seasonal French cooking, consistency and genuine hospitality. The brand has recently undergone a considered rebrand that honours its heritage while bringing renewed clarity and contemporary relevance, reinforcing its long term strength and appeal. The company was acquired by Alchemy Partners, a one billion pound fund, in February 2022 and is on a clear and ambitious growth journey. Heartwood Collection currently owns 50 sites and forecasts to triple profits through a programme of new site openings. This growth will position the Group as one of the fastest growing hospitality businesses in the UK, underpinned by strong brands, a disciplined strategy and a clear focus on long term value creation.

I’m currently working with a scaling health-tech organisation that are looking to hire a Transformation Manager to join their growing Transformation & Change team.

Senior Manager - Content Personalization United Kingdom, London Why PlayStation? PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly‑owned subsidiary of Sony Group Corporation. San Mateo or San Diego (hybrid) OR London, UK (hybrid) Role overview: As the Senior Manager, Content Personalization you will be part of the PlayStation Store team responsible for showcasing the incredible range of gameplay experiences on the PlayStation Store to over 100 million loyal gamers. Your mission will be to personalize the player experience across the Store, helping players to find their perfect next game, drive higher engagement and conversion rates and deliver incremental revenues. You will leverage your deep expertise in digital commerce, to develop a deep understanding of our customers and our players’ behavior. Your analytical skills and creative thinking will help you drive experimentation at scale, both leading and supporting personalization tests. You will monitor and optimize customer experiences across omnichannel touchpoints, including console, app, and web storefronts. By identifying market‑level opportunities, you will support teams in enhancing player engagement and conversion through highly personalized experiences. Your hands‑on approach will involve systematically developing hypotheses to test and optimize performance, setting up and executing tests with well‑defined goals and KPIs to drive commercial growth. With a growth mindset, you will foster a culture of continuous improvement, sharing best practices and insights across the organization. Highly collaborative, you will partner with stakeholders across D2C, GM/GSBO, and Product teams to develop a world‑class player experience. You will deliver a well‑defined program of work through agreed roadmaps, contributing to Store strategy and development as part of the extended Store Leadership Team. What you’ll be doing: Drive Impact via Personalization: Establish yourself as a trusted leader of the personalization cross‑functional pod; experimenting at scale helping design, develop and deliver tests to drive positive impact to our customers and the business. Develop & Deliver a Content Personalization Strategy: responsible for developing and delivering a content personalization roadmap that enhances experiences across the PlayStation storefronts driving incremental revenues and commercial growth. Design, Evaluate and Report Results: be an authority on personalization data and test results, establishing clear frameworks and guidelines to help evaluate the impact of personalization. Work closely with Product and Analytics teams to further refine reporting dashboards in order to increase valuable insights and produce actionable insights and data‑backed recommendations. Translate Strategy into Action: accountable for translating strategy and plans into OKR frameworks, building well defined programmes to positively impact objectives. Establishing and developing a clear set of KPIs with stakeholders to ensure alignment with the Store Strategy and Mid‑Range Plans. Foster Continuous Improvement: develop best practices and function as the subject matter expert on content personalization across the business, further supporting the development of a data driven culture of continuous improvement. Work closely with Store teams to stay abreast of commercial priorities and further understand how players are responding to commercial executions and campaigns. Evaluate and Report Results: Work with the Personalization pod to evaluate results, help determine the statistical significance of tests and assess the impact on incremental revenue and other KPIs. Help develop detailed insights and reporting on tests to highlight performance impact and produce actionable insights and data‑backed recommendations. Collaborate Across Teams: Collaborate with teams across the business, including the Store, D2C, GM/GSBO, and Product Teams, to build strong relationships and to deliver against insights, plans, and recommendations. Ensure all plans align with brand and marketing guidelines. Work with Matrix teams to foster a collaborative global and local hybrid culture that encourages and supports high performance, creativity, innovation, and data led decision making. Understand Industry Trends: Stay abreast of trends and best practices in digital commerce. Keep up to date with emerging industry trends, and best practices to bring fresh, innovative ideas to the business. Team leadership: lead, coach, and mentor a team of two global personalization specialists, providing guidance and feedback to deliver impact and achieve objectives. What we’re looking for: The ideal candidate will have a minimum of 12 years’ experience in digital media entertainment - working across commerce and personalization, a passion for understanding customers and strong commercial instincts supported with a demonstrable experience of delivering commercial impact and growth. Proven experience in people management, including leading teams, performance coaching, and fostering professional development. Adept at using data and analytics to develop a deep understanding of customer trends, with experience of creating programs of work to continually personalize and improve customer interfaces and experiences. Strong background of experimentation and experience of refining testing and experimentation methodologies and frameworks to deliver against KPIs in a scaled growth business. Excellent data and analysis skills and comfort using analytics tools to understand and synthesize results and identify commercial opportunities. Exemplifies a systematic, disciplined, and logical approach to problem solving, whilst also considering innovative and creative options. Extensive experience of working in a direct‑to‑consumer digital or e‑commerce business, in either the Retail, FMCG, Media or Tech verticals. A passion for the games industry and gaming is desired but not essential. Exceptional interpersonal skills, with demonstrable experience working in tandem across commercial and product teams. The ability to work collaboratively at a local and global level in a hybrid environment is also important. This individual should also be comfortable working across multiple levels in an organization and communicating with large groups of colleagues and senior stakeholders effectively. Experience of working collaboratively across sales, marketing, and insight teams to develop and deliver programs of work and further comfort in working with Product and Engineering Teams to propose product and functionality enhancements. Bachelor’s degree or equivalent in Math, Marketing, Data Science or Business Analytics Experience and comfort of delivering in a high energy, fast paced and changing environment. Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment. J-18808-Ljbffr

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