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You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs a

Mentor and provide direction to the Service Designers and Junior Service Designers within the Service Design Team and the Service Acceptance Analyst within the Service Transition Team. Enable a consistent and productive dialogue between Users, Project Management, Service Delivery & Service Operation

Lead service design processes autonomously with minimal supervision; create service design artefacts such as current/future-state user journeys, personas, service concepts, service blueprints and other outputs. Get notified about new Service Designer jobs in United Kingdom. Senior Service Designer C

We’re looking for an experienced Service Designer to shape customer experiences across channels, using your expertise in service design and systems thinking to lead key initiatives, collaborate with diverse teams, and enhance customer satisfaction. Proven record in service design projects, includi

A utility services provider in Greater London seeks a Lead Service Designer to manage customer experiences across various channels. The role involves creating service blueprints and journey maps to enhance usability and lead complex multi-service initiatives.

We are seeking a Senior Service Designer to join our team:. Technology, Information and Internet, Information Services, and Strategic Management Services. Service Design, Experience Strategy, Business Transformation, or Strategic Consulting.

A leading social housing provider is seeking a Senior Service Designer to shape user-centered services that deliver real impact. Ideal candidates have extensive service design experience in complex settings, strong facilitation skills, and a passion for inclusive solutions.

A leading travel company in Greater London is seeking a Strategic Leader to enhance customer experience through innovative service design. The ideal candidate will have extensive service design experience, a strong analytical mindset, and the ability to drive strategic projects across cross-function

A leading digital consultancy is seeking experienced Service Designers to deliver user-centred digital services across high-profile public sector programmes in the UK. The role involves planning, preparing and delivering service design activities, leading teams to analyse services, and producing ser

Service Designer / Senior Service Designers. Description for the Service Designer. Experience for the Service Designer roles.

A government department in the UK is seeking a Senior Service Designer to lead design projects across multiple services. The successful candidate will be responsible for ensuring user needs are met and will collaborate with various teams to improve service delivery.

Are you a Service Designer who enjoys shaping complex services that sit across digital, operational and organisational boundaries? We're looking for a mid-senior level Service Designer to join a leading consultancy, supporting a nationally significant, data-led organisation delivering critical servi

A leading service design platform is seeking an experienced Service Designer to shape customer experiences across various channels. The successful candidate will develop comprehensive service strategies and collaborate with cross-functional teams to deliver exceptional service experiences. Ideal app

A leading IT consulting firm in the UK is hiring a Senior Service Designer to enhance service design and user research within a collaborative team. This entry-level role requires proven experience in service design, strong synthesis skills, and the ability to manage stakeholder relationships.

We are working with a confidential public sector organisation who are seeking a Senior Service Designer to support a major digital transformation programme within a secure, high‑profile environment. Design user‑focused services that meet programme goals. Collaborate with technical and operationa

A tech consulting firm is looking for a Service Designer in London. This role requires 7–8 years of experience in Service Design, CX Strategy, or Business Consulting, with strong skills in discovery research and service blueprinting.

Ճ Lessons, take care : Support the learning and development of less experienced and trainee Service designer within the team. Create high quality service design deliverables, including personas, experience maps, insights packs, user flow maps, and service blueprints. A leading IT Consultancy is see

As a Lead Service Designer, you’ll bring 8+ years of experience designing human‑centred services that balance business value, technical feasibility, and user desirability. In the UK, we work across telecoms, financial services, manufacturing, and the public sector, delivering end‑to‑end serv

A reputable technology company in the UK seeks a skilled IT Service Designer to join their Digital Solutions team. The role involves leading the service design lifecycle for IT services, focusing on security and user experience. You will collaborate with various teams to ensure services align with b

A leading financial services company is seeking a Lead Service Designer to enhance customer experiences across channels. The role involves developing service strategies, leading cross-functional teams, and utilizing service design methodologies to improve customer satisfaction. Candidates should hav

As a Lead Service Designer, you’ll bring 8+ years of experience designing human-centred services that balance business value, technical feasibility, and user desirability. In the UK, we work across telecoms, financial services, manufacturing, and the public sector, delivering end-to-end services f

Senior Service Designer / Senior Customer Journey Designer is required by my global financial services client. Proven experience as a Service Designer, with a strong portfolio demonstrating expertise in journey mapping and service design. My client are seeking an experienced and strategic Senior Ser

Our exclusive Consulting partner urgently requires the services of an experienced Senior Service Designer to join a Central Gov Discovery project. Service design prototypes for testing. Journey mapping and service blueprints.

Mentoring other designers and helping grow best practices in service design. Get notified about new Service Designer jobs in. Senior / Lead Service Designer.

We are working with a confidential public sector organisation who are seeking a Senior Service Designer to support a major digital transformation programme within a secure, high‑profile environment. Proven service design expertise with a strong user focus. You will help shape and transition critic

The Service Designer will work across both transactional services and relational services, ensuring services are effective, efficient, equitable, and resilient. We have a great opportunity for a Service Designer to join our service. The Service Designer will be responsible for designing, improving,

A leading consultancy is seeking a mid-senior level Service Designer to shape complex services in Kensington, London. This hybrid role involves mapping and designing end-to-end services that operate across digital and non-digital channels. Candidates should have strong service design experience, exc

Articulate goals for the service through artifacts such as service maps, value propositions or service blueprints. Service designers take a holistic approach to evaluating our client’s business ecosystem and lead the strategic planning for our client’s services. You’ll co‑create new service

A leading automotive tech company in Greater London seeks a Service Designer to develop innovative customer-focused products like the MyToyota app. The ideal candidate will manage service blueprints and design global-scale applications.

A leading specialist bank is seeking a Lead Service Designer. Apply now for a rewarding opportunity to impact customer relations in financial services.

As lead interaction designer you help to shape the design vision for user-centred, inclusive, and accessible services. The Crown Prosecution Service is recruiting a lead interaction designer across England and Wales. You manage the design of complex services, making sure they meet government standar

Stealth iT Consulting are currently supporting a huge player within the digital consulting world and we are looking for Senior Service Designer's to make an impact within the Design team! This is an opportunity to develop and grow, working with major clients in both public and private sector (includ

A global consulting firm is seeking a talented Service & UX Designer to join their UK Studio. This role involves enhancing customer experience and service design capabilities, collaborating with various teams to deliver innovative solutions. Ideal candidates will have a strong background in service

A leading global technology firm in the UK is looking for a Lead Service Designer with over 8 years of experience in service design. Responsibilities include shaping strategy, supporting business growth, and advocating for service design.

Proven ability to lead service design projects with multiple designers and manage complex design engagements. We are seeking a talented Service & UX Designer to join our UK Studio. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you

Mentor and provide professional direction to Service Designers, Junior Service Designers and Service Acceptance colleagues. Lead and direct service design activity for major programme work, in partnership with the Service Design Lead. Enable effective and consistent dialogue between users, programme

A recruitment agency is looking for a Senior Service Designer to lead design efforts within the public sector. The role involves mentoring junior designers, ensuring services meet user needs, and documenting design decisions. Key skills required include Service Design experience, Agile methodologies

You will be working closely alongside a Senior User Researcher, Content Designer, Product Designer, the Head of Service Design, and a wider non-UCD team. I have partnered with one of the most interesting (and complex) organisations I’ve ever worked with – they are looking for a Senior Service De

Beyond CPS, you’ll work with designers across the Criminal Justice System to create joined-up, end-to-end services that deliver real impact for users. At the Crown Prosecution Service (CPS), we design user-centred services that make the criminal justice system easier to use, quicker to deliver, an

A leading UK banking institution is seeking a proactive Service Designer for a 12-month fixed-term contract in London. Key responsibilities include collaborating with agile teams, shaping strategic initiatives, and enhancing services based on user insights.

A leading digital consultancy is seeking experienced Service Designers to support the delivery of user‑centred digital services across a range of high‑profile public sector programmes. Plan, prepare, and deliver service design activities across all phases of the service lifecycle. Lead teams to

Service Designer (12-Month FTC). As a Service Designer, itll be your role to: work effectively and confidently as part of agile teams to help uncover priorities, visualise outcomes, and define scope. Collaborate closely with other designers, product owners, and engineers.

They are looking for an experienced Service Designer with extensive experience working within central government. Skilled in mapping user journeys, service blueprints, and improving user-centred services. Ability to work with multidisciplinary teams (policy, delivery, design, and technical) to ensur

Join our Business Banking team as a Senior Service Designer, where will be responsible for designing end-to-end service journeys that help users achieve their goals. To be successful as a Senior Service Designer, you should have:. Be accountable for producing and maintaining service blueprints, cust

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Lead Service Designer who will own an end‑to‑end service strategy, lead design efforts from discovery through to execution, and coach other designers in their portfolio. As a Lead S

With 3‑5 years of experience in service design, you’ll bring expertise in translating complex policy and organisational challenges into clear, user‑centred service experiences. In the UK, we work across telecoms, financial services, manufacturing, and the public sector, delivering end‑to‑e

A leading management consulting firm is seeking multiple remote Service Designers to deliver innovative digital solutions for public sector clients.

A national prosecuting authority in the UK is seeking a Lead Interaction Designer to shape the design vision for user-centered and accessible services. The role involves managing the design of complex services, ensuring compliance with government standards and developing new design patterns.