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We are looking for a technically capable and detail-oriented Engineer to join our sales and support team for a well-known Security Integrator . You will be responsible for supporting cloud-hosted systems on AWS, with a strong focus on containerized environments using Docker and Docker Swarm. Our systems provide critical infrastructure for physical and electronic security solutions, so reliability, responsiveness, and attention to detail are essential. You’ll work closely with development, security, and infrastructure teams to ensure uptime, resilience, and ongoing improvement of our platform. Key Responsibilities: Provide support for cloud-hosted production and staging environments used in electronic security platforms. Monitor, maintain, and troubleshoot distributed containerized services using Docker and Docker Swarm. Respond to and resolve incidents, working to minimize downtime and ensure high system availability. Investigate system performance, log anomalies, and service issues, escalating when appropriate. Collaborate with DevOps and software engineering teams to implement improvements and automation. Maintain thorough documentation of system configurations, processes, and known issues. Assist in system upgrades, patching, and performance tuning. Support security compliance and auditing activities where applicable. Participate in an on-call support rotation. Required Skills & Experience: 2+ years of experience in a technical support, DevOps, or infrastructure engineering role. Strong hands-on experience with Docker and Docker Swarm in a production environment. Proficiency with core AWS services: EC2, S3, CloudWatch, IAM, ELB, ECS/ Fargate, and RDS. Solid understanding of Linux server environments, command-line operations, and scripting. Experience in supporting real-time or mission-critical systems (security, IoT, or similar sectors). Familiarity with log aggregation, monitoring, and alerting tools (e.g., ELK, Prometheus, Grafana). Good understanding of networking, VPNs, load balancing, DNS, and firewalls. Comfortable with Git and CI/CD workflows. Excellent troubleshooting skills and structured problem-solving approach. Strong written and verbal communication skills. Desirable / Nice to Have: Experience with Microsoft Azure cloud services. Background or familiarity with electronic security systems, access control, or surveillance technology. Exposure to Infrastructure as Code tools (e.g., Terraform, CloudFormation). Knowledge of container security and cloud compliance best practices. Experience with scripting languages (e.g., Python, Bash, PowerShell). Understanding of security certifications or industry compliance (e.g., ISO 27001, SOC 2) is a plus. Experience with Kubernetes or OpenShift for container orchestration. Familiarity with CI/CD pipelines and automation tools (e.g., GitHub Actions, Jenkins). Exposure to monitoring tools like Prometheus, Grafana, or ELK stack. Experience supporting enterprise customers in a B2B SaaS or software product company. Experience with access control and intrusion detection systems. Familiarity with virtualization technologies (e.g., VMware, Hyper-V). Knowledge of database systems (e.g., PostgreSQL, MS SQL). Relevant industry certifications (e.g., CompTIA Network+, Security+, CCNA). Experience providing technical training to end-users. Required Qualifications: Experience: 3+ years in a technical support, DevOps, or systems engineering role. Hands-on experience with Docker, docker-compose, and container lifecycle management. Experience supporting or integrating MinIO or similar S3-compatible object storage. Technical Skills: Familiarity with advanced networking concepts and protocols (TCP/IP, DNS, DHCP, VLANs, routing, proxies, firewall configuration, etc.). Strong Ubuntu Linux system administration and troubleshooting skills. Proficient in working with CLI tools and analyzing logs. Experience with storage solutions, volume mounts, and container data persistence. Soft Skills: Excellent communication skills for dealing with technical and non-technical users. Problem-solving mindset with attention to detail. Excellent troubleshooting and problem-solving skills with a logical and methodical approach. Ability to manage multiple priorities and respond promptly to issues. Mayflower is acting as an Employment Agency in relation to this vacancy.

Technical Sales Manager – Embedded Systems - Remote UK Full-Time | Competitive Salary + Bonus + Benefits A leading specialist in advanced technology solutions is seeking a dynamic Technical Sales Engineer to join their embedded division. This is an exciting opportunity to become part of a highly technical sales environment, representing a portfolio of cutting-edge embedded computing solutions to customers across the UK About the Role: As a Technical Sales Manager, you will work closely with a broad range of industrial and technology-focused customers. You will provide pre-sales technical consultation, identify and develop new business opportunities, and nurture existing accounts. Your expertise in embedded systems and your customer-first mindset will be central to delivering tailored solutions and driving revenue growth. Key Responsibilities: • Manage and develop a portfolio of customers, • Identify customer needs and propose suitable embedded technology solutions, • Provide technical product demonstrations, proposals, and project support, • Collaborate with internal engineering and product teams to develop tailored offerings, • Attend customer visits, trade shows, and technical events as required, • Maintain accurate forecasting and reporting via CRM systems Ideal Candidate Profile: • Proven background in technical sales or field applications within the embedded computing or electronics industry, • Sound knowledge of embedded hardware or software (e.g., SBCs, modules, microcontrollers, RTOS, SoCs), • Strong commercial awareness and customer engagement skills, • Self-motivated, with excellent communication and presentation abilities, • Full UK driving licence, • Engineering or electronics-related qualification (HNC/HND/Degree) desirable What’s On Offer: • Competitive basic salary plus uncapped bonus, • Company car or car allowance, • Private medical insurance & pension, • Ongoing training & career development, • A role within a collaborative and innovative team

IT SUPPORT ENGINEER / TECHNICIAN. To be considered you must ideally be Degree Educated within IT / Computing and have at least 2/3 years hands on IT / Infrastructure Support experience delivering expert – level technical support and troubleshooting for complex hardware, software and network challe