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Key Responsibilities Provides excellent customer service and actively sells to meet sales targets Strives to exceed customer expectations at all times Ensures a high level of product knowledge by taking on training and continually seeking out information on ProCook products Contributes to the maintenance of excellent store standards of display, point of sale and housekeeping according to company guidelines Carries out tasks as directed by the Store or Deputy Manager, Retail Ops team or head office personnel. Ensures security of company cash, stock, equipment and premises Follows company policies on health & safety and takes responsibility for a safe workplace Ensures that the store stock file is kept accurate with good housekeeping and assisting with auditing May occasionally be called upon to open or close the store in the absence of a manager.
Enovis™ (formerly DJO Global) is an innovation-driven growth medical technology company that develops clinically differentiated solutions that deliver measurably better patient outcomes and more efficient workflows. A culture of continuous improvement, talented employees and innovation is the driving force behind the company's products, services, and integrated technologies for an active lifestyle. We're looking for a junior repair technician to join our UK team! This person will assist our team in troubleshooting, building, repairing and/or testing a wide range of electronic and/or precision medical equipment in a workbench environment. You will work with the warehouse team to ensure that high-quality work is delivered within agreed timelines. The primary focus of this role is to maintain after sales activities and achieve Customer satisfaction. Your Responsibilities: - Establish failure finding faults on returned devices. - Perform mechanical/electrical repairs. - Complete functional testing. - Administer paperwork for traceability of the repairs (Oracle, Agile) and for shipping documents (customer reports, delivery documents, customs clearance). - Manage reprocessing of our Rental/Loan/Trial fleet of devices. - Assist with spare part warehouse inventory and management. - Support the warehouse team for end of period. - Accompany the field sales team on customer visits on request. - Work closely with the customer service teams. - Assist in documentation preparation for QA. - Support on analysis reports and feedback adequate information. Requirements : - Technical education diploma or equivalent. - Certificate in electronics/repair program preferred. - Ability to troubleshoot, test and repair technical equipment. - Ability to work independently. - Good organizational skills and the ability to multi task. - Good analytical, communication and reporting skills. - Awareness of electrical and mechanical health and safety issues. - Self-organized, problem-solving, team player, and motivated. - Available to travel abroad for training.