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Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Acquisition About the role At the intersection of Digital Product, Change and Risk Management, we aren’t just looking for someone to "manage" a process — we need someone who’ll own and champion our process evolution, working with a high degree of autonomy and in close partnership with our current Process and Product Management team. Your mission is to bridge the gap between ambitious business growth and a sound risk culture, ensuring resilience and sustainability. This role will have a significant impact on the overall effectiveness of our team and to our acquisition success so you’ll need to be passionate about technology, data, product and process excellence. You’ll work collaboratively and embed yourself within our team to proactively find insights, look for efficiencies and drive changes to improve prospects’ experiences and our risk & control frameworks. What you’ll do Our ability to grow and manage risk is tied to the efficiency of our core systems. You won't just manage processes, you’ll help architect how we embed robust risk controls and streamline complex workflows. In this role, you will move beyond tactical oversight to drive the product standard: * Strategic Review: You’ll analyse control metrics, looking for friction or control failures that drive risk or customer pain. * Product Partnership: You’ll liaise regularly with the Product and Technology teams to present your data, influence the backlog and drive change. You’ll be the voice of the customer and process excellence, ensuring key business objectives and risk controls are well-represented alongside short-term fixes. * Deep Dive & Design: You’ll be responsible for ensuring the control suite is efficient, scalable, and fully documented. You may also find yourself working closely with a cross-functional squad, mapping out end-to-end process flows for a key feature or user journey to identify opportunities. * Control Testing: You’ll partner with Second and Third Line functions to make sure our key risks are effectively monitored and documented, with follow-up actions and improvements progressed to completion. The Outcomes You’ll Drive: * Fostering a Risk-Aware Culture: You will act as an SME and consult to our Product teams, shifting the mindset from "compliance as a hurdle" to "risk as a foundation", ensuring risk is mitigated by design. * Driving Automated Governance: You will lead the transition toward a digitized control suite, replacing manual touchpoints with automated, data-driven monitoring to achieve optimum efficiency at scale. * Strategic Stakeholder Management: You will partner with 2nd and 3rd line functions (Risk and Audit) to provide transparent, high-level assurance, turning process reviews into opportunities for continuous improvement. * Data-Driven Decisioning: Leveraging a high level of numerical ability, you will transform raw data into strategic insights that influence prioritization and investment across our acquisition platforms. What we’re looking for We're looking for someone who can combine deep analytical rigor, technical understanding and process governance with the ability to influence cross functionally. Any experience of digital product management would also be an advantage. * You can find the story in the data. You possess exceptional numerical ability and an inherent analytical curiosity to quickly spot trends and opportunities and to navigate complex systems and technology architectures with precision. * You're an improvement expert. You have hands-on experience applying methodologies like LEAN or Six Sigma to drive tangible, measurable improvements in operational processes. * You speak risk. You have experience in Risk Management, understanding how to design and performance-test controls to manage and monitor key business risks effectively. * You thrive cross-functionally. You are an adept communicator who can influence cross-functionally, input into key decisions and drive tangible business results. * You are driven by detail and clarity. You have great attention to detail, not just for documentation, but for understanding the deep interdependencies of systems, technology and data that underpin our processes. Professional Integrity: You bring a balanced, "customer-first" approach to decision-making, ensuring that every efficiency gain also enhances our commitment to fair customer outcomes. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Technical Lead C++ When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Within your role as a C++ Technical Lead , you will play a pivotal part in shaping the technical direction, engineering quality, and delivery excellence of a large-scale, mission-critical product ecosystem. No two days will look the same; you will influence a broad portfolio of projects while guiding engineering teams through complex technical challenges. You will join a highly capable department of more than 150 engineers, ranging from Graduates to Solution Architects, where you will provide leadership, mentorship, and technical authority across multiple teams. You will have a clearly defined progression framework, supported by ongoing professional development, architectural guidance, and opportunities to broaden your leadership impact. As a Technical Lead, you will oversee the design, implementation, and optimisation of advanced C++ solutions, ensuring our systems remain robust, scalable, and aligned with best-in-class engineering practices. You will work closely with cross-functional teams to refine architectures, drive technical decision-making, and unblock complex engineering challenges. Alongside hands-on technical oversight, you will champion engineering excellence across code quality, performance, security, and maintainability, while supporting and developing the next generation of engineers through structured coaching and collaboration. At Microlise, we recognise the importance of balance. Our flexible ways of working and low-overtime culture reflect our commitment to supporting engineers in doing their best work sustainably demonstrated by our average tenure of over seven years. If you are a technically strong, forward-thinking leader ready to take on a high-impact role, we would love to hear from you. Ways of Working Monthly: Drive technical strategy across stakeholder demonstrations and product reviews; shape and validate architectural decisions; support release cycles with senior-level oversight; produce high-quality technical reports; contribute to mobile and platform-level engineering initiatives; and provide thought leadership across ongoing projects Fortnightly: Lead planning sessions, retrospectives, and sprint reviews, ensuring teams are aligned with architectural standards and delivery priorities. Facilitate technical discussions that influence design direction and continuous improvement across multiple teams Weekly: Guide public code reviews, support engineering dojos, and refine system-level design decisions. Coach teams in adopting modern engineering practices, improving code quality, and enabling a strong shared understanding of architectural principles Daily: Support daily stand-ups and unblock engineering teams; oversee complex debugging and performance optimisation; review and approve high-risk pull requests; drive reduction of technical debt; monitor system behaviour in production; and collaborate on design sessions, pair programming, and high-value engineering activities. What Were Looking For A degree in Computer Science or a closely related technical discipline. Deep understanding of core computer science principles, with the ability to apply them at architectural and system-design levels. Extensive hands-on experience delivering high-quality, maintainable software in a commercial environment, ideally in a lead or principal-level capacity. Expert-level proficiency in modern C++ (C++11 and beyond), including memory management, templates, concurrency models, and performance-critical programming. Experience with C# and the wider .NET ecosystem is highly advantageous, especially where systems require cross-language integration or sophisticated tooling support. Strong experience operating within a mature software development lifecycle, including leading code reviews, facilitating design workshops, and influencing technical direction. Deep understanding of object-oriented design, SOLID principles, and the ability to architect extensible and robust software systems. Proficiency in SQL and Microsoft SQL Server, capable of analysing performance, optimising queries, and collaborating effectively with data specialists. Strong background in building and maintaining comprehensive unit and integration test suites across complex, multi-layered systems. Working knowledge of software design patterns, performance optimisation strategies, and tooling for high-throughput or low-latency environments. Demonstrated experience mentoring and developing engineers at all levels, providing strategic technical guidance and supporting growth across multiple teams. A collaborative and influential communication style, fostering a culture of engineering excellence, continuous learning, and shared ownership. Highly motivated, proactive, and passionate about technology, with a commitment to driving quality, innovation, and organisational improvement. Why Microlise? Proudly Midlands-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people. Full support and training to ensure you are well equipped to succeed in your role Access to our salary sacrifice EV Car Scheme - payments are made before tax and other contributions, so saving you money, whilst doing your bit for the environment! Great Place to Work certified We have been recognised by the global authority on workplace culture, so come be a part of our success! Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more! 25 days holiday, excluding bank holidays, increasing with service Invested in employee health and well-being with over 20 mental health first aiders in the business Employee Assistance Programmes Free Costco membership, 20% off EE mobile and line rental, and other local discounts Great staff extras: Easter eggs, yearly BBQ, Christmas gifts and annual staff awards Free Microlise Cresswell Racing Tickets, support British Superbikes Executive Box at Motorpoint Arena Nottingham Recruitment Process For successful candidates, interviews will take place whilst the advert is still live; so dont delay getting your application in! Recruitment Agencies Whilst we make every effort to directly source candidates for our live roles, we do have a very small, preferred supplier list on the occasion we may require additional support. We therefore do not accept speculative CVs and/or cold calls to our Recruitment Team or Hiring Managers. TPBN1_UKTJ

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