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About the Role As an Account Manager at Swanky, you’ll play an important role in supporting the long-term success and growth of our retained ecommerce clients. Working with a range of ambitious retail and ecommerce brands, you’ll act as a key day-to-day partner to clients while helping coordinate activity across internal teams to ensure work remains organised, aligned, and moving forward effectively. This is a collaborative, fast-paced role suited to someone who enjoys building strong relationships, thrives in a team environment, and is confident managing multiple priorities at once. You’ll work closely with developers, designers, strategists, and specialists across a variety of ongoing client initiatives, helping maintain clear communication, delivery visibility, and strong operational organisation across accounts. Alongside supporting day-to-day account delivery, you’ll contribute to roadmap planning, ongoing optimisation, and wider growth conversations, helping clients continue to evolve and improve their ecommerce experience over time. We’re looking for someone who is proactive, organised, commercially aware, and comfortable taking ownership of their accounts while knowing when to collaborate, challenge, or escalate appropriately. Cultural fit is hugely important to us at Swanky. We’re looking for someone who is approachable, adaptable, solutions-focused, and genuinely enjoys working closely with both clients and colleagues. The ideal candidate will bring a positive attitude, strong communication skills, and a willingness to learn and grow within a supportive, ambitious, and evolving agency environment. Key Responsibilities Client Relationships & Account Growth • Build strong, trusted relationships with clients, becoming a reliable day-to-day partner across ongoing retainers and growth plans., • Develop a strong understanding of each client’s business, priorities, and commercial goals to support long-term success., • Support strategic account planning, helping clients prioritise initiatives that drive growth and improve performance., • Lead clear, confident communication across meetings, project management platforms, and written updates., • Help identify opportunities to add value across accounts through proactive recommendations and ongoing collaboration. Account Coordination & Delivery • Coordinate ongoing account activity across multiple retained clients, ensuring priorities, timelines, and deliverables remain organised and on track., • Use project management software to manage workflows, maintain visibility across accounts, and support efficient collaboration between teams., • Work closely with developers, designers, strategists, and specialist teams to ensure work progresses smoothly and aligns with wider account goals., • Proactively identify risks, blockers, or gaps in delivery and work collaboratively to resolve them effectively., • Support roadmap planning and ensure priorities remain aligned with client objectives and business needs. Teamwork & Operational Excellence • Foster strong cross-functional collaboration, helping teams stay aligned, informed, and focused on shared outcomes., • Contribute to the continuous improvement of internal processes, workflows, and ways of working across account delivery., • Support a positive, collaborative team culture built on communication, accountability, and mutual respect., • Balance multiple priorities with confidence, adaptability, and a calm, solutions-focused approach. Industry Awareness & Strategic Thinking • Stay informed on Shopify updates, ecommerce trends, and emerging digital best practices., • Bring proactive ideas and insights into client conversations and internal discussions., • Support strategic thinking across accounts by helping identify opportunities for optimisation, innovation, and long-term growth. Required Skills & Experience • Strong organisational and time management skills, with the ability to manage multiple clients, priorities, and deadlines simultaneously, • Excellent written and verbal communication skills, with confidence leading client conversations and translating technical or strategic information clearly, • Experience coordinating cross-functional teams, • Comfortable using/willing to learn project management tools and structured workflows (e.g. Wrike, Asana, ClickUp, Monday, Jira), • Proactive problem-solving mindset, with the ability to identify risks and keep momentum moving, • Strong attention to detail and ability to maintain high standards across delivery and communication, • Confident working in a fast-paced, changing environment with multiple moving parts Desirable Skills & Experience • Experience working within ecommerce, retail, or digital agency environments, • Familiarity with Shopify or other ecommerce platforms, • Exposure to CRO, UX, SEO, paid media, CRM, retention, or wider digital growth disciplines, • Understanding of agile delivery methodologies or sprint-based working, • Experience working with enterprise or multi-stakeholder clients, • Interest in ecommerce trends, emerging technologies, and digital customer experience What We Offer • Competitive salary DOE, • 30 days holiday per year inclusive of bank holidays, plus 1 additional day per full year served, capped at 5, • Flexible working hours during the day, • Beautiful Exeter-based offices for those based in the South-West of the UK (but this can be a fully remote role for the right candidate), • Employee Assistance Programme with 24/7 access to services, • Free unlimited tea, hot chocolate, coffee and healthy snack bar (in the office), • MacBook Pro (or your preferred choice of tech), • The opportunity to work with ambitious, fast-growing brands on exciting and evolving ecommerce strategies, • Opportunities for career development within a highly collaborative and growing agency, • Regular company socials and events, • Opportunity for occasional travel to client meetings and conferences No Recruiters

Note: Please review the _ before reaching out to the hiring team. POS-15305 We are looking for an experienced marketer to join HubSpot’s Global Growth Marketing team as a Senior AEO Strategist. In this role, you will be responsible for developing and implementing growth strategies for AI Engines, making strategic decisions that enhance HubSpot visibility and ultimately drive down-funnel conversions. Your objective will be to ensure the effective discovery and strategic positioning of HubSpot’s solutions for businesses worldwide when engaging with AI Engines. As a key member of the International Growth team, you will lead and refine AEO optimization strategies across our core international markets in EMEA and Latin America. You will collaborate with cross-functional teams, including technical AI specialists, content strategists and regional marketers, to architect strategies that align cultural nuances, local market dynamics, and emerging AI platform behaviors. Reporting directly to the Director of International Growth, this position provides considerable autonomy in defining our international AI Engine Optimization strategy by leading comprehensive research and analysis for complex, multi-faceted projects. This role is ideal for individuals who are enthusiastic about developments in SEO & AEO/GEO, enjoy experimenting with emerging AI tools, and excel at connecting international audiences with B2B software solutions. What You'll Do • Own and optimize multiple AEO strategies across platforms like ChatGPT, Google AI Overviews/AI Mode for our international markets, • Lead comprehensive keyword/topic research and competitive analysis for complex, multi-faceted projects, • Design and execute growth experiments tailored to different content formats and programs, accounting for cultural and linguistic variables across markets, • Collaborate with regional content teams to create AI-optimized content that resonates authentically in German, French, Spanish, and other key languages, • Establish scalable processes for international content creation & optimization that become team standards, • Track AI engine visibility metrics across platforms and markets, identifying specific optimization opportunities, • Proactively flag emerging trends in AI engine usage to challenge conventional thinking about search behaviors and to inform strategic decisions, • Build productive relationships across organizational levels, serving as the go-to AEO expert for international growth initiatives, • Experience: 5+ years in SEO & Growth Marketing, with a proven ability to manage international search optimization for measurable business impact., • AI Platform Expertise: In-depth knowledge of AI platforms (ChatGPT, Google AIOs, Google AI Mode, Claude), their system prompts, crawlers, and data retrieval mechanisms., • Technical Proficiency: Expertise in prompt engineering and enhancing content for better parsing by LLMs, using semantic signals, entity clarity, and structured data., • Tools Knowledge & Application: Demonstrated experience with AEO optimization platforms such as Xfunnel, Ahrefs, GSC, and Botify. Proficient in APIs, Scripts, and Model Context Protocol (MCP) implementations and can leverage this knowledge to develop AI-powered solutions. To give you an idea of what our team members have developed:, • Connecting Ahrefs to Claude via MCP to conduct competitor research, using Ahrefs data and Claude’s synthesis capabilities, • Integrating APIs from Ahrefs and ChatGPT to develop an application within Replit, Cursor, or Google App Scripts for analyzing topical data and making recommendations to improve semantic relevance, • Super-powering traditional Google Sheets analyses to automate data retrieval from diverse sources via APIs and Scripts, • Cultural Fluency: Strong understanding of how search behaviors and buyer journeys differ across international markets., • Language Skills: Fluent in English with advanced proficiency in one or more core languages (German, French, Spanish). Multilingual candidates are preferred., • Project Management: Proven track record in managing complex and ambiguous projects across multiple time zones and presenting AEO concepts to non-technical stakeholders., • Growth Mindset: A passion for staying current on AI platform developments and international search trends. Location: This role is open to candidates based in Ireland, United Kingdom, France or Spain. We know the and can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us _. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page _. India Applicants: link to HubSpot India's equal opportunity policy _. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company_. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: • _, • _ By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's _ for details on data processing and your rights.

Director of Organic Search • Salary to £100k + benefits, • Fully remote (UK-based, occasional travel for client meetings and team days) NB: please only apply if you have lots of experience speaking at events, contributing to publications, appearing on podcasts etc. (i.e. being very visible/well known in the organic search community). Overview This opportunity is with a multi-award-winning SEO and digital marketing agency with offices in London and Dubai. They work with high-growth brands across competitive industries including finance, iGaming, and eCommerce, delivering data-driven SEO campaigns that drive real commercial results. The Opportunity This is a senior leadership role owning the full organic search offer across SEO, content, link building, AI search and digital PR. This is not a management role disguised as a directorship. This is a genuine leadership position for someone who wants to shape the direction of an agency. They are a digital marketing agency specialising in regulated industries, including iGaming and financial services. They have been operating since 2008 and are in the middle of a significant transformation. They are investing significantly in growth across the UK, Middle East and Southeast Asia, aiming to double ARR over the next two-to-three years. The Director of Organic Search will be central to that growth. The role sits at the intersection of vision, strategy and delivery. You will own the organic search vertical: its performance, its people, its output and its reputation. You will work alongside the Managing Director to shape agency strategy, and alongside the sales team to help win and retain clients. What They Are Looking For Someone who is known in the industry (essential). Someone who has built things, grown things, and has the credibility to walk into a boardroom or onto a stage and represent the agency with authority. If you are the kind of person who quietly does good work but avoids the spotlight, this probably is not the right fit. They need someone who combines technical depth with commercial instinct and personal brand. What You Will Do • Own the strategic direction of organic search; Define what services they offer, how they deliver them, and where they take them next. This includes SEO, content, outreach, link building, digital PR, and LLM/AI visibility., • Lead and grow the team; You will inherit an existing team and have the scope to restructure, recruit and develop it. This means hiring senior talent, building career paths, and creating a culture where people do their best work., • Drive client performance; Every client on an organic search retainer is your responsibility. Not the day-to-day delivery, but the strategy, the quality, and the results. When a client is underperforming, you are the person who fixes the approach., • Win new business; Support pitches, lead strategy presentations, and help close deals. Your credibility and expertise will be a direct factor in whether prospects choose them over the competition., • Elevate the agencys reputation (essential); Contribute to the agencys thought leadership through LinkedIn, speaking engagements, podcasts, industry events and media. You will be a visible representative of the company in the search community., • Shape commercial strategy; Work with the MD and CEO on pricing, packaging, service development and growth planning. This is not a siloed role. You will have a seat at the table where decisions about the future of the business are made., • Build and refine processes; Improve how they onboard clients, how they report, how they deliver, and how they retain. You will own the search delivery within it., • Stay ahead of the industry; AI search, LLM visibility, algorithm changes, new platforms. You will be the person the team and their clients look to for what is coming next and what to do about it. Who You Are You have at least 810 years of search experience across SEO, content and digital PR, with a significant portion at senior or director level in an agency environment. You have worked with global or nationally recognised brands and can demonstrate measurable commercial impact from your work. You have deep experience across technical SEO, content strategy, link building, and digital PR. You do not need to be the best at each, but you need to understand every discipline well enough to lead it. You have a visible industry presence (essential). You speak at events, contribute to publications, appear on podcasts, or maintain an active and respected LinkedIn profile. You are known in the organic search community. You have experience in regulated industries such as iGaming and financial services. This is not essential, but it would be a significant advantage given their specialism. You are commercially minded. You understand how agency economics work, how to price services, and how to connect organic search performance to client revenue. You are a natural leader. People want to work for you, not because of your title, but because you make them better at their jobs. You have the energy and the fire. This is a transformation role. They are not looking for someone who wants to maintain the status quo. They want someone who wakes up thinking about how to make things better. What This Role Is Not This is not a head of role with a director title. You will not spend your days in spreadsheets doing keyword research. You will have a team. Your job is to set the direction, raise the standard, and make sure the output is exceptional. This is also not a pure people management role where you sit in meetings all day. You will be expected to stay close to the work, to understand what is happening on client accounts, and to step in when the strategy needs your expertise. The best people they have seen are the ones who can zoom out to the big picture and focus into the detail when it matters. Why Regulated Industries Matter Our clients operate in sectors were getting it wrong is not just a missed ranking. It can mean regulatory action, reputational damage, or legal consequences. iGaming brands need to navigate advertising restrictions across multiple jurisdictions. Financial services clients must comply with FCA guidelines. Healthcare and pharma content must meet strict accuracy and compliance standards. This is their competitive advantage. Most agencies avoid these sectors because they are complicated. They specialise in them because they understand the rules, the risks, and how to deliver results within those constraints. If you have worked in these industries before, you already know what that means. If you have not, you will need to learn quickly, and they will support you in doing so. What They Offer £70,000 to £80,000 base salary depending on experience Fully remote working A genuine leadership role with a seat at the senior table The opportunity to shape an agency during its most important growth phase Conference and event budget for speaking engagements and industry presence Other Stuff NB: for non-UK Citizens; we cannot accept applications from anyone requiring sponsorship (now or in the future) for UK permanent employment you are utilising a work visa this must allow you to work in the UK unrestricted for at least the next 5 years. JBRP1_UKTJ

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