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Proficiency in Salesforce CRM, Microsoft Office (Word, Excel, PowerPoint, Outlook), Teams/Zoom, Social Media, and Digital Marketing Channels (i. Engage with the hotel team to embed a sales culture throughout the hotel, utilizing Valor sales initiatives and tools. Sales and Marketing Manager - Cheste

E-Commerce Trading Manager (Digital Marketing) Location: Chester (Hybrid: 3 days office / 2 days remote) Type: Full-Time | Permanent Salary: Salary £35k - depending on experience Be the Driving Force Behind a Fast-Growing Brand We're migrating to Shopify, expanding our brand portfolio, and gearing up for major product launches. We're looking for a sharp, commercially-minded E-Commerce Trading Manager to take the reins and lead our online growth across Shopify, Amazon, eBay, and more. This is a high-impact role where your decisions will directly shape our revenue, conversion rates, and margins. You'll own the trading strategy, run weekly trade reviews, and collaborate across teams to deliver results that matter. What You'll Own: Trading & Pricing Monitor competitor pricing daily and adjust to stay ahead. Recommend pricing strategies to protect margins and boost sales. Identify high-potential products and slow movers using performance data. Plan and execute promotions, bundles, and discount strategies.️ Website Merchandising Optimise product listings, images, and descriptions for conversion. Keep homepage, category pages, and collections fresh and relevant. Implement seasonal and promotional content that drives engagement. Customer Experience Deliver responsive, professional support via email, live chat, and phone. Resolve order queries and returns with empathy and efficiency. Improve FAQs and on-site info based on customer feedback. Google Ads & Digital Marketing Manage and optimise Google Ads across Search, Shopping & Display. Run A/B tests, refine targeting, and maximise ROI. Support email campaigns, social media posts, and basic design tasks. Performance & Analysis Report on trading activity and campaign performance. Use insights to recommend actions and improve conversion rates. What You'll Bring: ✅ Essentials 2+ years in an e-commerce or digital marketing role preferably in a retail/agency setting. Strong commercial instincts and pricing strategy experience. Confident with spreadsheets, performance metrics, and data analysis. Excellent communication and customer experience skills. Shopify experience. Knowledge of luxury consumer goods would be desirable Familiarity with Google Analytics, Excel reporting, or similar tools

Marketing Manager Chester (Hybrid - Salary £35k - Permanent) The Opportunity Working closely with our Head of Digital, you'll lead the development and delivery of a joined‑up, 360° marketing strategy across the business. This is a broad, hands‑on role for someone who enjoys balancing brand, creativity, and commercial performance - and turning ambition into consistent execution. This is not a purely digital role. While digital remains central, you'll also influence how the brand comes to life in-store, through content, partnerships, events, print, and influencer activity - ensuring a consistent, premium experience wherever customers interact with us. You'll collaborate with internal stakeholders and an established network of freelancers, creators, agencies, and partners, with real autonomy to make decisions and deliver visible impact. Responsibilities: Marketing Strategy & Brand Define and deliver a cohesive marketing strategy across digital, retail, and partnerships Help elevate and reposition the brand to attract customers and brand partners Develop and embed brand guidelines, tone of voice, and creative standards Create pitch decks and structured launch plans for new brands and collectionsContent, Creative & Site Experience Lead the content strategy, positioning the brand as a content‑led destination Build and manage an always‑on content roadmap across site, email, SEO, blog, social, and in‑store Brief and manage designers, photographers, videographers, and freelancers Oversee homepage and category merchandising on Shopify Improve UX, storytelling, and conversion through continual content‑led optimisationEmail, Automation & Customer Lifecycle Own email marketing and automation across the full customer lifecycle Build and optimise key flows (welcome, abandoned cart/browse, post‑purchase, re‑engagement) Improve segmentation, timing, and messaging to support performance and long‑term brand valueCampaigns, Growth & Commercial Support Plan and oversee campaigns across digital, retail, and content Support product launches, seasonal campaigns, and brand storytelling initiatives Work with performance partners on paid media (without being purely ad‑led) Use insight and data to inform promotions, pricing, and merchandising prioritiesSocial Media & Community Define and manage a consistent social content strategy across TikTok, Meta, and YouTube Build relevance within the brands communities Work with creators, influencers, freelancers, and partners to scale high‑quality contentOwnership & Reporting Act as the central point of ownership across marketing initiatives Manage agencies, affiliates, and external partners Track performance, convert data into insight, and make clear recommendationsSkills Required: Proven experience as a Marketing Manager or Digital Marketing Manager in B2C/E‑commerce environment Some understanding of digital marketing strategy and execution Experience with Shopify or similar platforms Experience of campaign management, some brand marketing Confidence using data, performance metrics, and commercial KPIs Experience managing freelancers, agencies, or partners Strong eye for brand, creative, and content quality Proactive, organised, and comfortable taking ownership Knowledge of retail, consumer brands or lifestyle sectors would be desirable