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Job Summary / Overview As a Recruitment Business Partner, you’ll own the end-to-end recruitment journey for operational roles across your campaign area, ensuring Teleperformance is consistently seen as an employer of choice. You’ll play a critical role in attracting, engaging, and hiring large numbers of top-quality agents and support roles to support our fast-growing operations as well as driving social value sourcing initiatives. You’ll act as a trusted advisor and business partner, collaborating closely with stakeholders across Operations, HR, Training, and Workforce Management to deliver recruitment strategies that meet both business and client needs. Your focus: fast, efficient, and high-quality recruitment. You’ll support the growth and management of our offshore teams to ensure they work to the required standard. The role requires you to be on site a minimum of 3 days per week. Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document) • o Lead the full lifecycle recruitment process for large-scale operational hires, from role briefing and sourcing to offer and onboarding., • o Partner with hiring managers to define role requirements and create strategies that attract large volumes of qualified candidates quickly., • o Source candidates proactively across multiple channels including job boards, social media, professional networks, schools, and referrals. Working hand in hand with the Recruitment Delivery Manager and/or Sourcing Manager, • o Screen, interview when required, and assess candidates to ensure the right fit for each role, while maintaining efficiency to meet high-volume targets., • o Coordinate pre-employment checks (backgrounds, references, etc.) to ensure compliance and smooth onboarding for all., • o Maintain accurate recruitment data in the Applicant Tracking System (ATS) and provide regular reporting on recruitment metrics and KPIs., • o Build and maintain strong relationships with internal stakeholders and external recruitment partners to ensure recruitment goals are met., • o Deliver a world-class candidate experience, acting as a brand ambassador at every touchpoint., • o Continuously improve recruitment processes, tools, and strategies to drive efficiency, quality, and scalability., • o Be a partner to your segment of the business, support strategy and high-quality recruitment for your assigned clients, • o Support with offshore resource development and upskilling, • o Drive and grow our social value standing, providing insight and analysis to diversify pipelines and maintain good data What You’ll Bring – Essential Criteria • o Proven experience delivering high-volume recruitment as the lead recruiter, in a BPO or fast-paced operational environment, • o Experience managing recruitment for operational roles at scale (agents, customer service, or call center positions), • o Experienced in leading a team of recruiters or recruitment administrators as part of a recruitment function, • o Experienced in recruiting social value candidates and/or working in social value employment, • o Strong stakeholder management and communication skills., • o Ability to operate in a fast-paced environment, managing competing priorities while maintaining quality., • o Knowledge of UK employment law and recruitment compliance practices is strongly preferred., • o Proficiency in ATS platforms (e.g., iCIMS, JobTrain, Taleo, SAP) and Microsoft Office tools., • o Excellent problem-solving, organisation, and time-management skills

At Taylor Wimpey, we don’t just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you’ll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life. Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. Home to work that matters, and you can be a part of it. The Customer Support Coordinator is responsible for taking ownership of customer issues, tasks and complaints once customers have settled into their new homes and been handed over from the Customer Relations Managers, managing resolution through to completion. This includes correctly identifying what action needs to be taken, allocating the correct resource in a timely manner, and where appropriate, ensuring the necessary parts and supplies have been ordered to enable remediation works to be carried out. They should also ensure customers are kept up to date with progress towards the resolution of their issue or complaint. The Customer Support Coordinator should be conversant in using the technology provided to carry out their role and be adherent to the relevant processes and procedures, including all health and safety regulations and protocols. Demonstrates role model customer behaviour • Acts as an inspiring role model across the team in the delivery of great customer service, • Always demonstrates positive behaviour when discussing or interacting with customers, • Always engage with customers in a professional manner so they are assured we have understood their problem and trust that we will act to resolve this quickly, • Ensures reputational risk is minimised by ensuring complaints, social media contacts, and 3rd party claims and cases are managed in the most appropriate way, • Works independently to resolve issues, tasks and complaints within the required SLA timeframe, • Works in an organised and well-planned manner, so that customer issues, tasks and complaints can be resolved within SLA timeframes and customers are fully informed of progress, • Looks for solutions when blockers to remedying issues for customers arise and ensures the Customer Support Manager is made aware when factors may not enable the resolution to happen within SLA, • Ensures issues, tasks and complaints have quality notes for reference so there is an accurate record of all customer interactions and so that further clarification isn’t required with the customer by another person, • Builds relationships with other functions and works collaboratively with them to resolve issues, tasks and complaints, • Takes responsibility for their own development by asking for feedback on their performance to ensure ongoing performance, • Identifies gaps in their customer engagement ability (verbal and written) and takes responsibility for the continuous improvement of these, • Identifies ways of working that could be more efficient and/or cost effective and puts forwards ideas for improvement, • Keeps up to date with house type ranges, products, specifications and new technology in the home to ensure informed conversations with customers, • Previous experience of working in a fast-paced Customer Service environment, • Strong interpersonal and relationship building skills, • Proven ability to work collaboratively, • Proven ability to work independently, prioritise work and take initiative to find solutions to problems, • Proven ability to remain calm, measured and resilient in challenging situations, • Experience of working in the housebuilding industry At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve. We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home. We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work. If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey. As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team. Please inform your line manager if you wish to apply for this role.

This demand creates consistent opportunities, competitive salaries, and long-term career prospects across industries in the UK and internationally. From search and social to email and content, digital marketing plays a key role in driving visibility, engagement, and growth across online channels. Ou

Trainee Social Media Manager – No Experience Needed Future-proof your career in Social Media – starting today. Step 2: Channel-Based Digital Marketing Skills Develop practical skills across social media marketing, paid search (PPC), search engine optimisation (SEO), content marketing, and emai

Senior Social Media Manager - Clapham Junction, United KingdomFull TimeRole: Senior Social Media Manager (9 month FTC)Reporting to: Head of MarcommsLocation: Clapham Junction (in-office minimum 3 days per week). We're looking for a commercially-minded, creatively ambitious Senior Social Media Manage

Senior Social Media Marketing Manager. We’re looking for a strategic and proactive Senior SMM Manager to own and elevate ANNA’s presence across social media. Manage end-to-end social media operations: posting, moderating, engaging with comments, and responding to community feedback.

Content & Social Marketing Manager. Volunteers Day - you’ll get one day off per year for supporting a social project. This is a hands‑on, high‑visibility role for a content creator who can think strategically, write exceptionally, and capture compelling stories in a variety of media.

WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. Developing comprehensive paid social media plans (+ supporting material) that align with身体’s objectives and KPIs. Our

A leading digital publisher in London is seeking an interim Senior Social Media Manager to oversee organic social output and provide leadership during a pivotal time. The ideal candidate should have extensive social media management experience and a strong track record of people management. Responsi

A creative agency in Greater London is seeking a Social Media Manager / Content Creator to take ownership of social planning and content creation. This role emphasizes managing and growing social media channels like LinkedIn and Instagram, liaising with clients, and contributing to content strategie

Develop, own and lead paid social media acquisition strategies across Meta, Reddit, TikTok and emerging platforms. Contribute to wider paid media strategy beyond social channels, including support for Paid Search and other performance channels. Design, implement and govern bespoke paid social framew

An esteemed cultural institution based in Greater London is looking for a skilled marketing professional to enhance community engagement and manage online presence.This role involves collaborating with stakeholders, sharing captivating stories, and creating impactful shortform content.Candidates sho

An international development organization is seeking a passionate Social Media Volunteer to help enhance the visibility of its work improving the lives of rural communities in Ghana. The volunteer will manage social media accounts, create engaging content, and develop strategies to attract support a

A fast-growing Health and Wellness brand in Central London is seeking a Content and Social Media Manager. This role involves working across creative production and social media to enhance brand campaigns and elevate the overall look. Candidates should possess solid social media experience and creati

The personal social accounts of our founders. Own social across brand and people. Treat social like a growth engine, not a channel.

Toloka is seeking a proactive and creative Freelance Social Media Manager to lead content strategy and execution across its Mindrift platform. Freelance Social Media Manager. Freelance Social Media Manager | Remote (UK) | $30–$35/hour.

The Social Media Manager leads the strategic direction for social media across Diageo Europe, with a strong emphasis on our largest market, Great Britain. Reporting into the Media & Digital Transformation Lead and with a dotted line into the Media and Digital Market Lead, this role will work closely

Social Media Content Creator/Manager. Grow our brand voice and community across all socials. Lead capture: Set up and improve paths to enquire (Social Lead Gen forms, DM keywords, sign‑ups to guides/events); align targeting and tests with Digital Performance.

They are looking to appoint a creative and commercially minded, Social Media Manager to help scale the brand presence and build meaningful collaborations. Develop and execute a multi-channel social media strategy aligned with the brand and growth goals. Proven experience in social media.

Schedule posts using social media management tools. This is a varied role where you’ll divide your time between managing client social channels and supporting the agency’s own digital presence. You’ll play a key role in developing engaging content, monitoring conversations across the industry

We are looking for a Social Media & Communications Manager to take full ownership of the company's public voice: across social channels, content, announcements, PR moments, and community-facing brand communication. Social Media & Communications Manager. This role sits at the intersection of social m

A gaming competition platform is seeking a part-time Social Media and Community Manager to grow their audience and promote participation in contests. The successful candidate will manage social media channels including Facebook, Instagram, and Discord while creating engaging content.

The Social Media Manager will lead the execution of integrated social media, content, and creator campaigns across platforms including TikTok, Instagram, Facebook, YouTube, and more. Our services include social media strategy, creative content, social management, digital advertising, paid social col

A global creative agency is looking for a Social Media Manager to oversee and produce high-quality content for a leading tech brand. The ideal candidate is creative, organized, and experienced in social media management, with skills in content creation, cultural insights, and project management.

As a Social Media Manager at Brand Hackers, you’ll be helping multiple brands achieve genuine impact and commercial results from social media. Social Media Manager £35-50k (depending on experience). You’ll act as each brand's in‑house Social Media Manager (but on a fractional basis, often 1-2

The Social Innovation & Content Manager is responsible for delivering EVE LOM’s content and social strategy across paid and owned channels, creating premium, high-performing and culturally relevant storytelling that builds desirability, drives engagement and strengthens brand equity. The Social In

Social Media Manager - Beauty Brand - London. A brilliant science-backed and much loved beauty brand is looking for a Social Media Manager to join their London Head Office. Approve and edit social media content including copy, imagery and video.

We have an exciting opportunity for a Social Media Manager to join our team and lead the growth of our social media communities across multiple platforms, in alignment with our business objectives and driving significant global brand awareness. Previous experience as a Social Media Manager, ideally

We’re looking for an exceptional Social Media and Influencer Project Manager, a true force in creative production with a passion for fast‑moving social environments. Social Media and Influencer Project Manager. Social Media and Influencer Project Manager.

We’re not looking for a regular Social Media Manager. Collaborate with the wider marketing team (and brilliant partners like EE, Virgin Media O2, Vodafone Three, Tesco Mobile, Currys, Argos, and more) to bring new campaigns and bigger creative ideas to life in social media channels;. Be the owner

A prominent anti-bullying charity in Greater London is seeking a Social Media Manager to lead engaging strategies that raise awareness and combat bullying.

Our Social Media & Community Manager will live and breathe all things social and be the driving force of AerialBuz across our social channels, branded and in-house content. You will be a talented and experienced Social Media Manager, with in-depth hands-on experience of building communities, ability

The Social Media Manager will be responsible for developing and managing XP Tavern’s social media presence across multiple platforms. Respond to social media interactions in a professional and timely manner. Social media follower growth across key platforms.

They are now looking for an ambitious Digital PR Account Manager with sector experience who may be ready for their own landmark career move. Strong media relations with journalists and members of the press. Industries: Public Relations and Communications Services and Social Networking Platforms.

Due to maternity leave, they are seeking an experienced Social Media Manager (Organic) to lead and elevate their organic social strategy across key platforms. Social Media Manager (Organic). The Social Media Manager (Organic) Will.

You will join us as our first-ever Social Media Manager, taking full ownership of the launch and long-term strategy of our social media presence. We’re currently launching our media arm, and we’re looking for a passionate, energetic Social Media Manager to help us make it happen. As our Social M

In this hybrid role, you will manage social media accounts, analyze performance data, and assist with marketing campaigns.

Paradigm is growing fast, and we're hiring an Ecommerce Paid Social Manager to manage our clients Meta ad accounts. Extensive knowledge of advertising on social media platforms (FB/IG/TikTok). We specialise in Paid Advertising, as well as creating scroll stopping social media content for our partner

The individual will oversee and manage the brand's social media presence, develop and implement content strategies, and optimize social media channels to drive engagement and brand awareness. Social Media & E-commerce Manager — (London-Based, Freelance). This is a full-time role for a Social Media

Demonstrated experience in social media management and content creation, ideally within trade, construction, or related sectors. Proficiency with social media platforms (Instagram, TikTok, Facebook) and relevant analytics tools.

Social & Digital Account Manager. Social & Digital Account Manager. This role is perfect for someone who thrives in agency life, loves social content, and is confident leading clients, campaigns and teams from idea to delivery.

A dynamic food brand in the UK is seeking a Social Media Manager to enhance its online presence. The role involves executing a strategic social media plan across multiple platforms, driving brand engagement, and managing community interactions. The ideal candidate has 2-3 years of experience in soci

Social Media Manager or similar role. Social Media Manager | Fashion Retail Brand. Support marketing campaigns and product launches through social media.

As our Graduate Social Media Manager you get the unique opportunity to take ownership of our content. Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely dri

We’re looking for a Social Media Manager specifically with drinks sector experience and significant, provable experience running successful TikTok accounts, to lead social-first thinking for some of the most exciting brands in the category. Reporting to: Social Media Lead. We are looking for someo

A retail fashion company in North East England seeks a full‑time Assistant Manager to deliver exceptional customer service and lead a team in a dynamic environment.

We’re looking for a Social Media Manager / Content Creator to join a growing creative agency and take ownership of social planning, content creation and client liaison across multiple brands. Social Media Manager / Content Creator. If you’re this Social Media Manager / Content Creator, get in to