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Job Description Title: Concession Manager Location: Newcastle Fenwicks Reports To: Retail Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Concession Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Job Title: Safety and Compliance Manager Location: Newcastle (occasional European travel) Salary: Up to £65,000 per annum Organisation Type: Consulting Contract Type: Permanent About the Role: I am currently working a consultancy who are looking to bring on board a Safety and Compliance Manager. They are a specialist consultancy providing commissioning, verification, testing, MEP validation, and specialist electrical services to the global data centre industry. Working from early project stages through to completion, it ensures all critical infrastructure is fully tested, verified, and operational across hyperscale and COLO/IBX data centres. Expertise spans HV commissioning, generators, electrical infrastructure, cabling, busbars, and mechanical systems, with a strong track record delivering complex, mission-critical projects. Known for a collaborative, integrated approach that prioritises safety, efficiency, and performance excellence, the business works primarily with major global end clients and leading data centre operators. We are seeking an experienced and strategic Manager of Safety & Compliance to lead the organisation’s safety, regulatory, and governance frameworks. This role is responsible for developing and overseeing integrated management systems across quality, environmental, health and safety, business continuity, and information security, ensuring ongoing certification to international standards. Working closely with leadership and operational teams, the role drives a strong safety and compliance culture, proactively manages risk, and supports continuous improvement to protect people, operations, and organisational reputation. Key Responsibilities: Lead the company’s health and safety function, ensuring compliance with all relevant legislation, standards, and ISO requirements. Provide strategic guidance on H&S initiatives, including risk management, ISO compliance, and continuous improvement. Support data centre commissioning projects by reviewing and verifying critical infrastructure systems. Conduct risk assessments and site inspections for new or existing data centre sites, ensuring adherence to client and internal H&S standards. Collaborate with client-side construction H&S teams to ensure seamless integration and compliance. Maintain and develop H&S policies, procedures, and documentation, identifying opportunities to simplify processes while maximizing compliance and efficiency. Mentor and train junior staff in H&S best practices, promoting a safety-focused culture across the organisation. Provide regular reports and updates to senior management on H&S performance, compliance, and risk management. Act as the primary point of contact for H&S matters with clients and regulatory bodies. Attend site visits as required (typically monthly or ad hoc for incidents/new sites) and support H&S activities across Europe. Ensure all travel and site activities are conducted safely and in line with company and client policies.Person Specification: Degree in Occupational Health & Safety, Environmental Health, Risk Management, Engineering, or related discipline (or equivalent experience). NEBOSH National General Certificate (essential); NEBOSH Diploma or in progress (required). Professional membership with IOSH (GradIOSH or working toward Chartered status is advantageous). Excellent communication and leadership skills, with the ability to influence and embed a culture of safety and accountability. Strong background in health & safety, compliance, or integrated management systems (essential). In-depth knowledge of ISO frameworks, regulatory requirements, and compliance auditing (required) Experience managing multiple accreditations beyond ISO standards (highly desirable). Knowledge of environmental sustainability, information security, or business continuity planning (desirable). Proven experience leading health & safety or multidisciplinary compliance functions. Strong analytical skills, sound judgment, and a proactive approach to problem-solving and continuous improvement.If you are interested in finding out more about this role and put yourself forward, please apply or reach out to (url removed)

The Company Our client is a market leading manufacturing company. Due to sustained growth, they are now looking to recruit a Lead Injection Moulding Setter. The Role • You will ensure that tool and machine setting, production efficiencies and quality are carried out to a high standard in line with the production plan, health and safety obligations and all manufacturing objectives., • Completing mould tool changes in a safe and efficient manner., • Interpret and work on daily schedules in line with production plans., • Set, adjust and optimise injection moulding machines and all associated equipment including mould heaters, material dryers, hot runner controllers and 3 axis robots., • Manage a small team of 3 to meet production demand requirements., • Complete all required documentation accurately: start-up checklists, tooling setting sheets, shift hand-over log and production logs using the company's software system., • Complete equipment pre-use check, ensure that the correct PPE is worn by all members of the team adhere to all health and safety system and risk assessment documentation., • Support new tool trials and processes, process improvements which are no-mould related to enhance the safety and the overall Mould Shop environment., • Assist with basic preventative maintenance of both tools and equipment., • Train and mentor, a small team of 3-4., • Will be working Monday to Friday only not weekends., • 12 hour shifts. Week one Monday, Tuesday on days and Thursday and Fridays nights. Week two Wednesday, Thursday and Friday days and week three, Monday, Tuesday and Wednesday nights. The Person • Must have previous experience as an injection mould setter., • Lead/supervisory experience preferred., • You will be happy to work shifts., • The person will have experience in the processing of thermoplastic materials such as PVC, nylon and TPE and has a strong understanding of process parameters that affect product quality and production output., • You will have good communication and numeracy skills, organisational skills, will be self-motivated and have a hands-on approach to problem solving with the ability to work alone as well as part of a team. The Benefits • You will be working for a well-established growing employer., • An excellent salary., • A company experiencing continued growth, expansion and investment., • The company are fully compliant with the latest health and safety requirements for current safe working practices