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About West Tower \n West Tower is an award-winning, exclusive-use wedding venue set in the beautiful Lancashire countryside. \n Weddings are at the heart of everything we do. From the very first enquiry through to the wedding day itself, we want every couple to receive an exceptional level of service and to feel completely confident that they have chosen the right venue. \n Our Wedding Coordinators play a hug... \n \n \n \n \n \n \n ZIPC1_UKCT

Liverpool Experience Campus is where extraordinary events and careers come to life. Located on Liverpool’s iconic waterfront, our connected campus brings together award winning venues, on-site hotels, Ticket Quarter ticketing agency and a team of talented professionals who are passionate about creating unforgettable experiences.. At Liverpool Experience Campus, you’ll be part of a team that is dedicated to making a real difference. Some of our key achievements and ongoing initiatives include: Disability Confident Employer. Sunflower Friendly Business. Member of the Fair Employment Charter. Real Living Wage employer. Social value impact plan - last year we contributed over £6.4m. Green Meeting’s Gold Standard. Sustainability Strategy. Positively influencing biodiversity - we have 3 on-site beehives. Carbon Neutral Campus. Accessibility Strategy. AccessAble Guide. About the role The successful candidate will contribute to the safety and security of LEX Liverpool Campus premises, staff, guests, and visitors. Supervise the security and stewarding staff deployed across the campus and ensure they are in line with the measures outlined within LEX Liverpool Campus Security Strategy. Besides, contributing to event delivery ensuring stewarding and security plans are executed by front line staff. Main duties of this role include: To assist the Event Security & Stewarding Managers on all Security and Stewarding operations across LEX Liverpool Campus. To supervise dedicated Security and Stewarding staff during events, ensuring security measures are performed in line with LEX Liverpool Campus procedures and policies. To be the link between Security and Stewarding teams and event delivery teams, working closely with LEX Liverpool Campus Event and Front of House Managers. To ensure the Security & Stewarding are delivering the highest possible standard in customer service to LEX Liverpool Campus visitors. To deliver team briefings to Security & Stewarding teams on the event floor. To ensure all Security & Stewarding staff are signed in and out for working duties, with correct uniform and presentation to perform their duties. To take responsibility for signing in and out the relevant kit to perform Security & Stewarding duties, including buildings keys, access card, ticket scanner etc. To respond to and report incidents in an accurate and timely manner, ensuring radio communications with the Security Control Room team. To be an advocate of Health & Safety and Fire Safety across the venue. To complete the relevant pre and post events checks using the Halo system, ensuring H&S concerns are raised and addressed with the on-duty manager To allocate the relevant fire routes to Security & Stewarding teams and to assist with the coordination of emergency response plans during an event. To utilise First Aid at Work training and be the first responder to any First Aid incidents taking place during an event, escalating wherever necessary. To ensure Security & Stewarding kit and technology is deployed effectively during an event open period. To assist in the delivery of queue and crowd management plans during events. A valid SIA Door Supervisor licence and previous supervisory experience are essential. We highly value the behaviours, attitudes and skills which will help you to develop and excel in this role. In this case, we’re looking for someone who demonstrates strong leadership, takes ownership of their responsibilities and leads by example. You will be confident in managing and motivating security teams within a fast-paced, high-pressure arena environment, maintaining high standards of professionalism, communication and accountability always. You will have a proactive approach to problem-solving, the ability to remain calm under pressure and the confidence to make informed decisions when dealing with challenging situations. Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Closing Date: 31 October 2026 Interview Date: 28 October 2026 Values At Liverpool Experience Campus, our values shape every moment of how we work together. One Big Team means we collaborate, support each other and celebrate shared success. Take The Initiative empowers our people to be proactive and confident in making things happen. All Welcome reflects our commitment to inclusion, ensuring every colleague and visitor feels respected and valued. And with Every Moment Matters, we focus on delivering exceptional experiences - for our city and each other. Equality, Diversity & Inclusion We believe our strength lies in the diversity of our people. At Liverpool Experience Campus we’re proud to champion equality, inclusion and belonging, creating an environment where every individual feels respected, valued and is encouraged to be themselves. We strongly encourage and welcome applications from suitably qualified candidates from individuals of all backgrounds and identities regardless of age, disability, gender reassignment, marriage or civil partnership status, race, religion or belief, sex or sexual orientation

About the role Title – Stadium Security Pay Rate – £13.34 Location – Liverpool Shift Timings – 6 Hour shifts You will be working as a Stadium Event Security Officer. The p urpose of your role is to ensure the safety of attendees, staff, and players by managing crowds, conducting ticket/bag checks, and patrolling designated areas. Your main responsibilities may include: Investigating Disturbances : as well as monitoring the entry and exit points of the venue Access Control & Screening: Conducting bag searches, frisking, checking tickets, and scanning for prohibited items (weapons, outside food/drink) at entry points. Crowd Management: Monitoring spectator density, managing the flow of people during entry (ingress) and exit (egress), and preventing overcrowding in viewing areas. Patrolling & Surveillance: Maintaining a visible presence to deter anti-social behaviour, monitoring for potential hazards (fire/trip), and securing, restricted, or VIP areas. Emergency Response: Assisting in emergency evacuations, providing first aid, and collaborating with local authorities. Customer Service: Welcoming visitors, providing directions, and assisting with enquiries to ensure a positive, safe experience To succeed in this role, you will need the following: DS SIA License 5-year checkable work/career history Experience in a similar role, would an advantage Physically fit to undertake given tasks Possess the ability to work under pressure Strong English communication skills are required both verbal and written About our company At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognize that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress

About the restaurant Panoramic 34 is one of Liverpool's most celebrated fine-dining destinations, as famous for its breathtaking views across the city, the River Mersey and the Welsh hills as it is for its refined, seasonally driven cooking. Every plate that leaves our pass is expected to match the setting: precise, elegant and memorable. We are now looking for an exceptional Head Chef to help lead our kitchen brigade and uphold the standards our guests travel for. Job Overview As Head Chef, you will be the Executive Chef's right hand in running services, driving consistency across every section, and mentoring the team to deliver food at the highest level. You will play a central part in menu development, supplier relationships and maintaining the discipline and creativity that define a kitchen of this calibre. Responsibilities Leading and coordinating the brigade during service, ensuring flawless execution and timing Deputising for the Executive Chef in their absence and taking full ownership of the kitchen Maintaining exceptional standards of consistency, presentation and quality on every plate Contributing to menu design, seasonal changes and dish development Managing food ordering, GP control, portioning and minimising waste Upholding rigorous food safety, hygiene and HACCP standards Training, developing and motivating junior chefs, setting the standard by example What we are looking for A minimum of 5 years' experience working in Michelin-starred and/or AA Rosette establishments (essential) Proven experience at Head Chef or strong Senior Sous Chef level in a high-volume, high-standard fine-dining kitchen Outstanding technical skill across all sections and a deep understanding of modern culinary techniques Calm, confident leadership and the ability to run a busy service with authority A refined palate, strong plating skills and real passion for seasonal, produce-led cooking Excellent organisation, stock control and kitchen management ability A hands-on, professional attitude and a commitment to consistency under pressure Full understanding of food safety and HACCP compliance Availability to work 5 days per week, including weekends What we offer A landmark venue with one of the finest dining settings in the UK The opportunity to work with premium, seasonal produce and a talented, ambitious team A salary package of £50,000 per year, inclusive of TRONC Meals on duty and staff discounts Company pensions Benefits: Company pension Discounted or free food Employee discount * Flexible schedule

Liverpool Experience Campus is where extraordinary events and careers come to life. Located on Liverpool’s iconic waterfront, our connected campus brings together award winning venues, on-site hotels, Ticket Quarter ticketing agency and a team of talented professionals who are passionate about creating unforgettable experiences. At Liverpool Experience Campus our people are our greatest asset. We take pride in creating a supportive workforce with a range of benefits available to our colleagues, including: An enhanced holiday scheme which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Travel pass scheme. Cycle to Work scheme. Employee Reward Platform. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. At Liverpool Experience Campus, you’ll be part of a team that is dedicated to making a real difference. Some of our key achievements and ongoing initiatives include: Disability Confident Employer. Sunflower Friendly Business. Member of the Fair Employment Charter. Real Living Wage employer. Social value impact plan - last year we contributed over £6.4m. Green Meeting’s Gold Standard. Sustainability Strategy. Positively influencing biodiversity - we have 3 on-site beehives. Carbon Neutral Campus. Accessibility Strategy. AccessAble Guide. About the Role We're looking for someone who has: Developed time management skill. Organisational skills. Developed Customer Service skillset. Developed ICT Skills. Main duties of this role include: Develop relationships with clients, organisers and promoters to have a clear understanding of the clients’ business requirements, by building and maintaining positive relationships. Liaise with the Client, Promoter/Event Organiser, Event Planning Team, Sales Team and Business Development Team for each event to ensure that all relevant information is received in order to set up and manage each event. Assist with the set up and enabling of shows/events on the ticketing system and online to ensure that all events on sale through the Box Office are set up correctly to the agreed schedule and that the required information is available to all relevant parties. Create and update manifests for each relevant event to ensure the agreed capacity/allocation for the event/concert is maintained Liaise with the promoter/client to ensure that all requested ticket allocations are confirmed, and ticket stock is received in sufficient time to ensure that all ticket stock received is secure and audited and that tickets are sent to customers in sufficient time or made available for collection at the venue box office. Inform the client of sales figures, customer details, seat deals etc. and to be proactive in negotiating to increase allocations as and when required, to ensure client is kept up to date throughout the lifecycle of the event including supplying and agreeing the settlement figures for the event with the client at the close of the event. Liaise with the Marketing and Promotions Teams to ensure that all correct event information is displayed on the relevant websites and in all marketing material. Assist with the management of any day to day issues and activities relating to The LEX Liverpool Ticketing Department to ensure presentation, accurate and efficient administration, office organisation and daily control of the main box office sales areas. Process ticket sales and reservations using AudienceView and TQ Lite Ticketing System. If you are a hardworking and committed professional ready to contribute to our continued success, we’d love to hear from you. Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Values At Liverpool Experience Campus, our values shape every moment of how we work together. One Big Team means we collaborate, support each other and celebrate shared success. Take The Initiative empowers our people to be proactive and confident in making things happen. All Welcome reflects our commitment to inclusion, ensuring every colleague and visitor feels respected and valued. And with Every Moment Matters, we focus on delivering exceptional experiences - for our city and each other. Equality, Diversity & Inclusion We believe our strength lies in the diversity of our people. At Liverpool Experience Campus we’re proud to champion equality, inclusion and belonging, creating an environment where every individual feels respected, valued and is encouraged to be themselves. We strongly encourage and welcome applications from suitably qualified candidates from individuals of all backgrounds and identities regardless of age, disability, gender reassignment, marriage or civil partnership status, race, religion or belief, sex or sexual orientation

Description A brand-new role. A brand-new challenge. This is a genuinely new position at Butlin's — and a rare chance to shape it from day one. As Supervisor Plus, you'll be the go-to person for your team, the driving force behind great standards, and the difference between a good guest day and an unforgettable one. You'll be hands-on, visible, and trusted to make things happen — coaching your team in the moment, solving problems on the spot, and making sure every guest gets the Butlin's experience they came for. Reporting to: Manager Core base: Accommodation (Mondays and Fridays, our busiest changeover days) Plus: Flexible time across departments the rest of the week, wherever the action needs you most What you'll be doing • Leading from the front — keeping your team focused, motivated, and in the right place at the right time, • Coaching the team to hit key targets, from add-on sales to guest experience scores, • Owning CAFF audits in accommodation, and relevant audits in whichever department you're supporting, • Making sure guests always find what they need, when they need it, • Keeping an eye on NPS and guest feedback, and turning it into real action, • Championing the Butlin's Values and Leadership Behaviours every day, • Being the voice that connects Manager plans to team delivery — clearly, consistently, brilliantly, • Building strong relationships across your resort, other resorts, and central support teams, • Supporting your people through their whole journey with us — onboarding, development, PDPs, and more, • Turning every audit and observation into practical, visible improvement This is a role for someone who loves being where the action is — solving problems before they become issues, and bringing out the best in the people around them. Choose your specialism Alongside your Accommodation focus, you'll bring your energy to one of these exciting areas: ??? Supervisor Plus – Buffets Be the face of a warm, welcoming dining experience. You'll champion food safety, keep the bays looking abundant and appealing, work closely with the kitchen on quality and timing, and coach your team to deliver five-star hospitality on every shift. ?? Supervisor Plus – Bars & Shops Bring the energy to our bars and retail spaces. You'll coach the team on sales and service, keep queues moving with sharp, dynamic deployment, nail stock control, and help every venue run exactly to brand standard — while having fun doing it. ?? Supervisor Plus – Restaurants & QSRs Set the tone for a brilliant dining experience from the moment guests sit down. You'll drive upselling on starters, desserts, and drinks, coach confident, natural guest conversations, and make sure every checkback leaves guests feeling looked after. ?? Supervisor Plus – Splash Take the lead in one of our most safety-critical, high-energy environments. You'll bring poolside expertise and a genuine passion for the water, keeping standards high and guests safe while your team delivers a brilliant splash experience. ? Supervisor Plus – Sports & Activities Bring your love of sport and activity to a team that gets guests moving, playing, and having fun. You'll lead from pitch-side, court-side, or wherever the action is, coaching your team to deliver energetic, memorable experiences every day. KPIs • Audits completed in accommodation & other departments, • Team training compliance across departments, • Health, Safety & Compliance Audits, • Guest NPS & Feedback, • Improved ENPS, • Retail Spend – responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver, • Right People, Right Place, Right Time in all key areas About You You're a natural leader who's just as comfortable coaching a team through a busy shift as you are chatting confidently with a guest. You lead by example, you notice the details others miss, and you know how to turn feedback — good or bad — into real improvement. You'll bring: • Leadership that gets results — you know how to coach, support, and get the best out of a team, with demonstrable experience in managing performance, coaching, delivering training, and setting the standard through your own behaviour, • A sharp eye for detail — confident supporting audits and observation-based checks, and turning what you find into action, • Genuine guest-facing experience — comfortable handling a wide range of guest queries, and confident stepping in when a complaint needs a calm, professional resolution, • A commercial mindset — a track record of driving sales through promotions, upselling, or new initiatives that support the wider team's objectives, • Flexibility and range — experience working across a multi-skilled team, moving to where guest demand needs you most, • Brilliant communication — able to connect with people at every level, from your team to senior managers to guests, • Adaptability under pressure — comfortable juggling multiple priorities and quick to adjust when things change If you're going for Splash, you'll also bring: • An NPLQ (National Pool Qualification for Lifeguards) or equivalent qualification, • Previous experience working in a swimming pool environment, • Strong knowledge of pool safety If you're going for Sports & Activities, you'll also bring: • Experience working in a sports, leisure, or activity environment Why this role? • A brand-new opportunity — help define what great looks like in this role, • Variety, every week — no two days the same, across accommodation and your chosen specialism, • Real influence — your coaching and decisions directly shape the guest experience, • Room to grow — develop your leadership skills across multiple departments and disciplines About Butlin'sDid you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in! JBRP1_UKTJ

ATG Entertainment Limited is seeking a Head of Maintenance to lead maintenance operations across our venue. You will manage a Maintenance Technician and casual staff, ensuring the building is maintained to the highest standards and compliance with safety policies. You will work with the Technical & Building Manager to coordinate safety, contractor oversight, and day-to-day facilities management. You will oversee planned maintenance, building systems, and documentation, while delivering #J-18808-Ljbffr

You’ll report to the Technical & Building Manager and be responsible for the Maintenance Technician, and casual maintenance staff. You’ll also work alongside the wider technical and Back of House team. You will play a key role in ensuring our standards of presentation are exemplary. You will provide leadership to the Maintenance Technician and casual maintenance staff, ensuring a cohesive, efficient, cost effective and robust structure and day to day operation is in place that supports our future. You will assist the Technical & Building Manager in the implementation and monitoring of workplace safety and compliance across the maintenance operations of the venue. Ensuring contractors are fully aware of ATG policies and procedures. This role is predominantly a hands-on role working throughout the venue, fixing and maintaining equipment and facilities, with some office work. Please note, your role may involve working around children or vulnerable people. • With a hands-on approach, ensure that the venue is presented to the highest standard, and that the venue is always safe for use by its staff and customers., • Act as a Duty Person and building keyholder, taking responsibility for investigation of alarm conditions during day shifts., • Efficiently manage and deliver planned and routine preventative maintenance across the building, plant, machinery, installations and external areas., • Supervise and manage contractors working on site, • Programming of the Building Management system., • Source information and quotes for work requiring the use of contractors., • Work with our preferred contractors to ensure PPM work is carried out as and when required., • Work with the Maintenance Technician and casual maintenance staff to ensure effective delivery of day-to-day maintenance duties., • Carry out planned maintenance, testing and inspections, • Maintain documentation relating to building services., • Work with the Technical & Building Manager to ensure all operational procedures meet current legislation, working practices and ATG policies., • Ensure all relevant paperwork is completed to an appropriate standard., • Ensure all COSHH records are kept up to date, with all products assessed and documented., • Ensure that all Plant rooms and workshops are organised effectively., • Ensure all company policies and procedures are adhered to., • Work within the set budgets relating to your area of operation and ensure they are achieved, reviewed, and reported on. If you are able to demonstrate many of the essential criteria, we encourage you to apply, and welcome transferable skills from other industries or backgrounds. We can give experience of any desirable criteria but may also use them to decide between candidates for this role. • Proven hands‑on maintenance experience and basic skills spanning all relevant trade disciplines (carpentry, plumbing, painting & decorating, etc)., • Experience of staff management., • Proven successful experience of managing maintenance and operation of building plant, machinery, equipment and services, including use of service ticket, or task management systems., • Experience of Health and Safety management in a busy work environment., • Experience in Fire Safety including previous experience of weekly testing., • Experience in Legionnaires compliance and water testing., • BMS experience for setting up schedules for plant., • Experience in the implementation of safe systems of work and developing a safety culture., • Excellent written and oral communication., • Fully Computer literate – experienced in Word, Excel, Outlook, SharePoint and other online systems., • A can‑do attitude and a sportive, flexible approach to the job role, work colleagues and peers., • A strong delivery focus and a genuine desire to deliver excellent results every time., • Ability to manage and implement change., • Willing to work flexible hours in exceptional circumstances., • Experience working in a comparable leisure or hospitality facility., • IOSH / NEBOSH or equivalent training., • First Aid training., • Working At height Training., • Manual handling training., • Experience carrying out and/or overseeing portable appliance testing., • Experienced in writing Standard Operating Procedures, Method Statements and Risk Assessments., • Electrical Qualification, • Plumbing Qualification., • CSCS Qualification. ATG Entertainment’s values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. • THRIVE doing what we love (with passion and dynamism), • CONNECT through every act (with collaboration and kindness), • DARE to do different (with curiosity and courage), • PERFORM at our best (with customer focus and ownership) Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being. Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work. You’ll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises. Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone. We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce. We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long‑term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible. If you’d like to discuss accessibility prior to applying, please email for a confidential discussion. #J-18808-Ljbffr

Liverpool Experience Campus is where extraordinary events and careers come to life. Located on Liverpool's iconic waterfront, our connected campus brings together award winning venues, on-site hotels, Ticket Quarter ticketing agency and a team of talented professionals who are passionate about creating unforgettable experiences. Home to a convention centre, 11,000-capacity arena and multi-hall exhibition centre, we deliver world class conferences, exhibitions, concerts, cultural events and corporate gatherings. We provide seamless event solutions that attract audiences from across the UK and beyond. Proudly owned by Liverpool City Council, we exist to bring people together through culture, creativity, innovation and shared experiences. Whether you're welcoming guests, delivering events, driving ticket sales or supporting our operations behind the scenes, you'll play a vital role in shaping memorable moments and showcasing one of the UK's most vibrant destinations. Company Benefits At Liverpool Experience Campus our people are our greatest asset. We take pride in creating a supportive workforce with a range of benefits available to our colleagues, including: • An enhanced holiday scheme which increases with length of service., • An excellent pension scheme is available., • Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts., • Enhanced maternity, paternity and adoption leave schemes., • An excellent occupational sick pay scheme., • Free onsite parking right in the heart of the city centre., • Travel pass scheme., • Cycle to Work scheme., • Employee Reward Platform., • A dedicated wellbeing strategy to support staff when at work., • 25 Qualified Mental Health First Aiders on site. At Liverpool Experience Campus, you'll be part of a team that is dedicated to making a real difference. Some of our key achievements and ongoing initiatives include: • Disability Confident Employer., • Sunflower Friendly Business., • Member of the Fair Employment Charter., • Real Living Wage employer., • Social value impact plan - last year we contributed over £6.4m., • Green Meeting's Gold Standard., • Sustainability Strategy., • Positively influencing biodiversity - we have 3 on-site beehives., • Carbon Neutral Campus., • Accessibility Strategy., • AccessAble Guide. The successful candidate will: • Own and deliver outstanding events from concept to completion, bringing energy, precision, and creativity to every stage., • Be the driving force behind seamless event delivery, leading from the front and making things happen., • Build strong, trusted relationships with clients, becoming their go-to expert throughout the journey., • Take control of budgets, logistics, and operations, ensuring every event is delivered efficiently and to the highest standard., • Thrive in a fast-paced, live environment, making confident decisions to keep events running flawlessly., • Constantly look for ways to elevate the customer experience and push standards even higher. The ideal candidate will have experience of: • Delivering high-profile or large-scale events in a dynamic venue or events environment., • Managing multiple events simultaneously while keeping exceptional attention to detail., • Working closely with clients, partners, and internal teams to create memorable experiences., • Managing budgets and identifying opportunities to drive additional revenue., • Navigating health, safety, and compliance requirements with confidence., • Staying calm under pressure and solving problems quickly in live event scenarios. In addition to the above, the candidate will need to be enthusiastic, like minded and complement our experienced and talented team. If you have drive, passion, ambition and wish to play a part in The Liverpool Experience Campus's continuing success story this could be just the job for you. Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Closing Date: 13 November 2026 Interview Date: W/C 23 November 2026 Values At Liverpool Experience Campus, our values shape every moment of how we work together. One Big Team means we collaborate, support each other and celebrate shared success. Take The Initiative empowers our people to be proactive and confident in making things happen. All Welcome reflects our commitment to inclusion, ensuring every colleague and visitor feels respected and valued, and with Every Moment Matters, we focus on delivering exceptional experiences - for our city and each other. Equality, Diversity and Inclusion We believe our strength lies in the diversity of our people. At Liverpool Experience Campus, we're proud to champion equality, inclusion and belonging, creating an environment where every individual feels respected, valued and is encouraged to be themselves. We strongly encourage and welcome applications from suitably qualified candidates from individuals of all backgrounds and identities regardless of age, disability, gender reassignment, marriage or civil partnership status, race, religion or belief, sex or sexual orientation. JBRP1_UKTJ

Company of Cooks, part of Compass, is recruiting a Senior Events & Operations Manager to join our team at Royal College of Physicians. You will support the General Manager in running a busy conference, events, hospitality and banqueting venue and lead front-of-house and event staffing to deliver out

We are Company of Cooks, and we believe brilliant food and drink start with brilliant people. For over 25 years, we've been part of some of the UK's most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the caf s, restaurants, bars and events that bring these incredible places to life. Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you'll feel right at home here. Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we're looking for a Senior Events & Operations Manager to join our team at Royal College of Physicians. As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. • Support the General Manager with the day-to-day running of a busy conference, events, hospitality and banqueting venue, deputising in their absence., • Lead, motivate and develop front-of-house, events, porter and casual staffing teams, promoting a high-performing and customer-focused culture., • Oversee the delivery of conferences, meetings, hospitality and banqueting events, managing events of up to 600 delegates and hospitality functions of up to 200 guests., • Ensure all client requirements are delivered to the highest standard, building strong relationships and providing exceptional customer experiences., • Manage venue presentation, event set-up, cleanliness and operational standards across all public areas and event spaces., • Support recruitment, training, rotas, performance management and workforce planning to ensure operational excellence., • Control labour costs, operational expenditure and venue resources while identifying opportunities to improve efficiency and profitability., • Drive continuous improvement initiatives, enhancing service delivery, operational processes and customer satisfaction., • Ensure compliance with all health & safety, food safety, licensing, HACCP and company policies, maintaining a safe and compliant working environment., • Personal Development and Training opportunities, • Life assurance scheme, • Pension scheme, • Holiday allowance, • Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion, • Eye care, • A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance, • Family friendly support, • Regular social events and communication with our leaders, • A holiday purchase scheme, • Volunteering days, • Professional subscriptions, • Recognition schemes and people awards, • Long service awards, • Access to some great high street discount vouchers, • Free meals, • Contributory pension scheme, • Grow your career with our Career Pathways and MyLearning programmes, • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits, • Exclusive travel discounts with TUI, Expedia, Booking.com and many more, • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more, • Up to 44% off cinema tickets to enjoy your favourite blockbuster, • Receive cash rewards every time you spend and use them on a wide range of brands, • Un-wind with us with free wellness, mindfulness and exercise classes, • You can share all discounts and offers with your friends and families #J-18808-Ljbffr

We are Company of Cooks, and we believe brilliant food and drink start with brilliant people. For over 25 years, we've been part of some of the UK's most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life. Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you'll feel right at home here. Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we're looking for a Senior Events & Operations Manager to join our team at Royal College of Physicians. Salary: £35,000 per annum Location: Royal College of Physicians, L7 3FA Shift Pattern: 5 over 7 shift pattern, 40 hours per week Key Responsibilities: Support the General Manager with the day-to-day running of a busy conference, events, hospitality and banqueting venue, deputising in their absence. Lead, motivate and develop front-of-house, events, porter and casual staffing teams, promoting a high-performing and customer-focused culture. Oversee the delivery of conferences, meetings, hospitality and banqueting events, managing events of up to 600 delegates and hospitality functions of up to 200 guests. Ensure all client requirements are delivered to the highest standard, building strong relationships and providing exceptional customer experiences. Manage venue presentation, event set-up, cleanliness and operational standards across all public areas and event spaces. Support recruitment, training, rotas, performance management and workforce planning to ensure operational excellence. Control labour costs, operational expenditure and venue resources while identifying opportunities to improve efficiency and profitability. Drive continuous improvement initiatives, enhancing service delivery, operational processes and customer satisfaction. Ensure compliance with all health & safety, food safety, licensing, HACCP and company policies, maintaining a safe and compliant working environment. What's in it for you? Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Free meals Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/2809/47661001/52836047/SU #CompanyofCooks Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKTJ

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