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A major commercial vehicle manufacturer is looking to employ a Service Advisor to manage their service desk ,dealing with clients, customers and the workshop. Customer service experience is required, experience in any automotive sector would be nice to have, but not essential. Role: Service Advisor Location: Hayes Basic salary :£28,000 - £30,000 depending on experience Overtime: Overtime is available paid at 1.3 x hourly rates Benefits: 25 Days Annual Leave + Bank Holidays. Company Pension & Healthcare Scheme upon successful completion of Probationary Period. Hours: - 07:00 - 16:00 mon - fri with a 30 minute unpaid lunch break. Key Tasks: Customer Satisfaction: To assist management in implementing and maintaining effective processes toachieve the highest possible customer satisfaction levels in excess of the manufacturer national average To control and maximize service & repair bookings. Interpreting customer's requirements in a courteous and efficient manner to ensure that all resources required in completing the work are available on schedule Generating Gross Profit: To deliver gross profit in line with the business plan by maximising the number ofhours sold, driving revenue per transaction, ensuring 100% adherence to the process and motivatingproduct sales Workshop Loading: To distribute and control the issue of work to the Technicians to maximise quality andoverall efficiency Documentation Quality: To ensure the accurate completion of all relevant documentation for each repair Manufacturer Franchise Warranty Standards: To ensure that the manufacturer's warranty standards areadhered to at all times Health and Safety: To ensure that a safe working environment is maintained in line with the Company's Health& Safety policy and that general housekeeping and appearance are maintained at a high standard Respond to telephone and walk-in enquiries by greeting customer with the appropriate salutation To take bookings for service & repair work either through personal contact with the customer, telephone or inspection schedules obtaining all necessary details in respect of work required, nature of problems and wherever possible identifying specific faults. To validate & update marketing records for existing customers or create record for new customers Use workshop loading tool to schedule and ensure maximum workshop utilization and profitability through scheduled maintenance, repair, Service 24h and vehicle rebook work, ensuring that work is capable of completion in line with customer's requirements. Use workshop loading tool to keep customers updated at all times Manage the cash account and ensure cash payments are taken before releasing vehicles. To ensure that any customer mobility requirements are arranged if required and maintain appropriate schedules for courtesy vehicles and collection and delivery drivers. Good basic administrational knowledge Demonstrably numerate and literate Should possess good customer relations skill to adapt to customers individual requirements whilst safeguarding company interests Should possess a calm and even temperament Ability to work effectively within a team environment Ability to handle pressure without it affecting working relationships and effectiveness Should possess excellent listening skills Should possess strong self-organizational skills Ability to work positively with manufacturer representatives EXPERIENCE REQUIRED: Nice to have experience or knowledge of Kerridge. Experience in any Car, Light commercial or commercial vehicle environment, LCV, HGV, Fleet, van, car or any automotive sector. Would proffer light commercial or Commercial sector experience in any capacity, but not essential. Or an Ex HGV Technician, Service advisor, parts tech etc someone who is dynamic, has a real flair & drive about them. TPBN1_UKTJ

Previous experience as a Quality Technical Inspector, Clerk of Works, Building Inspector, Site Manager are relevant backgrounds for this professional Clerk of Works job role. This could include Clerk or Works, Quality Control Inspector, Building Control Warranty Inspector and Site Manager. A Quality

To ensure accurate submissions of warranty and goodwill claims on a daily basis and monitor warranty reports. To keep accurate records of warranty submissions, credits, rejections and customer contributions towards goodwill claims. Support other staff members on all warranty related matters.

Warranty Claim Management: Processing, submitting, and tracking warranty claims for repairs and replacement parts. Financial Management: Invoicing warranty jobs and managing warranty debt. I am looking for an experienced Warranty Administrator to manage warranty claims for an automotive dealership i

Candidates with a technical background - particularly in service, warranty, or parts - will be especially well suited to this role. An understanding of commercial vehicle components and how parts integrate into warranty claims is a key advantage. Requirements for the Vehicle Warranty Administrator:.

If you think you are a good fit for this Service & Warranty Admin role, please contact Skills and state reference job number 52010. SERVICE & WARRANTY ADMINISTRATOR. As our clients Service & Warranty Administrator, you will assist the Depot Manager to manage the workshop to ensure a profitable & eff

The role provides proactive customer support to the European warranty functions at both market and dealer levels. Working in an experienced warranty team in an open-plan office. Implementing new and improving existing initiatives within the warranty support framework.

Tagged as: Service Advisor, Service Advisor/warranty admin.

Oversee and deliver marine warranty and engineering consultancy projects to the highest standards. An internationally recognised leader in marine consultancy is seeking a Senior Marine Warranty Surveyor (MWS) Engineer to join their dynamic team in the UK.

Responsibilities include leading the service team, overseeing repairs, managing warranty claims via SAP, liaising with quality and engineering teams, maintaining records, providing technical support, managing spare parts inventory, developing warranty policies, and preparing reports. The role involv

Working in a friendly fast-paced environment with the Group aftersales team to ensure that the warranty team meet RVT & manufactures warranty obligations. Job Title: Group Warranty Manager. On a day-to-day basis the Group Warranty Account Manager will, (this list is not exhaustive):.

An internationally recognised leader in marine consultancy is seeking a Senior Marine Warranty Surveyor (MWS) Engineer to join their dynamic team in the UK. Oversee and deliver marine warranty and engineering consultancy projects to the highest standards.

An excellent opportunity has arisen to join one of the world’s most iconic brands as a Service Quality Specialist – Warranty, based at Porsche Retail Group in Guildford. To apply for this role you must have experience in warranty administration within an automotive dealership. Be vital to the wa

Following up on outstanding warranty quotes, overcoming objections, and closing deals. Join Our Exciting Team as a Warranty Sales Executive!. Job Title: Warranty Sales Executive (Telesales).

If you are a Service Advisor with exposure with warranty process & you are looking for a new career direction, let’s talk. Responsibilities as a Warranty Administrator:. As long as you have experience submitting / following warranty processes and procedures in a Main Dealership, that.

Ensure the warranty claim is valid and meets the terms and conditions of the Approved Used Warranty programme. In this role, you will be responsible for handling Warranty and Serviceplan claims for multiple automotive manufacturers via our online claims portal. You will be in direct communication wi

Warranty Administrator, Warranty Administration, Car Warranty Sales, Administration, Warranty Sales, Warranty Administrator, Warranty Administration, Car Warranty Sales, Administration, Warranty Sales. To ensure accurate submissions of warranty and goodwill claims on a daily basis and monitor warran

Provide customers with warranty and assistance product features and benefits to aid purchase decisions. Perform other duties as assigned by the Warranty Sales Manager. Job Title: Warranty Sales Co-ordinator.

In the role of warranty technician, you will resolve issues with products under warranty by performing diagnostics, failure analysis, and coordinate the replacement of the defective parts. Review and manage all incoming warranty claims following Bronswerk Warranty Claim Procedures. Spare Parts & War

As an Apprentice Service Warranty Assistant, you will be responsible for:. Provide Workshop and Warranty administration to the Porsche Centre, ensuring that claims are entered onto the system and submitted. Being responsible for invoicing all warranty repairs and providing completed job packs to the

Answering Warranty related queries. Have a previous working experience within a Warranty Administrator role. Strong Warranty Administration background, or have worked within service administration / workshop control.

Coding warranty / contractual jobs for input into our dealer management system, invoicing/claim processing, general admin duties, and broad support to the service team with day-to-day tasks.