Team Leader QSR - Chozen Noodle/Katsu Express
8 days ago
London
Team Leader – Chozen Katsu Express | ExCeL London, E16 Legacy Koncepts is looking for a reliable, hands-on Team Leader to take day-to-day responsibility for our Chozen Katsu Express kiosk at ExCeL London. Chozen Katsu Express serves freshly prepared Asian-inspired food in a fast-paced exhibition environment. The role is primarily based at the kiosk, although you will also be trained and expected to work within our other Chozen outlets at ExCeL when required. This is an operational role for someone who enjoys working alongside the team while providing clear direction, maintaining standards and ensuring the kiosk runs smoothly. What We Offer • £13.91 per hour., • A minimum of 64 guaranteed hours during each four-week pay period., • Additional hours available during busy event periods., • Performance and timekeeping bonus of up to £1.50 per hour after successfully completing a three-month probationary period., • Paid training and development., • Company pension contribution., • Staff meal while working., • 50% staff discount at other times., • Based at ExCeL London, E16. Hours are arranged around ExCeL’s changing event schedule and will not necessarily be spread evenly across each week. Regular weekend work is an essential part of the role, with some early starts, late finishes and longer shifts during major events. Your Responsibilities • Open and close the kiosk and ensure it is properly prepared for service., • Lead the allocated team during the shift and position staff effectively across serving, tills, food preparation and replenishment duties., • Work alongside the team and lead by example during busy service periods., • Maintain an efficient flow of food from preparation through to customer service., • Liaise with the kitchen and wider management team to replenish food before it runs out, while avoiding unnecessary overproduction and waste., • Maintain strict food-safety, allergen, hygiene, cleaning and labelling standards., • Promote a proactive clean-as-you-go approach and ensure closing cleaning is completed thoroughly., • Complete temperature checks, monitoring forms and other food-safety records accurately., • Monitor stock, cooking levels and wastage throughout the shift., • Operate the till accurately and follow card, cash and ExCeL voucher procedures when required., • Maintain food quality, presentation and portion-control standards., • Deliver friendly customer service and deal with minor customer concerns professionally., • Encourage appropriate recommendations and upselling to help maximise sales., • Report operational, equipment, staffing or compliance concerns promptly to management. Who We Are Looking For You should be: • Experienced in fast food, QSR or another busy food-service environment., • Confident working at pace while maintaining food quality and attention to detail., • Reliable, organised and comfortable taking responsibility for an outlet during your shift., • Able to give clear instructions and uphold standards while treating colleagues fairly, patiently and respectfully., • Willing to work alongside the team rather than supervise from the sidelines., • Proactive about food safety, cleaning, labelling and completing required records., • Comfortable using tills and carrying out basic stock and numerical tasks., • Flexible enough to work regular weekends and across the Chozen outlets when required., • Physically able to remain standing for extended periods and undertake normal manual-handling duties. Previous Team Leader or supervisory experience is preferred but not essential. We will also consider an experienced and dependable QSR team member who is ready to take the next step into leadership. A Level 2 Food Safety certificate would be beneficial, although the successful candidate will be required to complete Legacy Koncepts’ mandatory Food Safety, Allergen Awareness, Health and Safety and COSHH training.
Chef & Cook
Waiters
Bar Staff
Retail
Barista
Quick Service
Accounting & Finance
Animal Care
Art, Media, Design
Child Care
Cleaning
Construction & Trades
Customer Service
Driver & Delivery
Education
Engineering
Entertainment
Events & Promotion
Fashion
Health & Social Care
Host & Hostess
Information Technology
Legal
Management
Manufacturing
Office & Admin
Online Jobs
Sales & Marketing
Salon & Beauty
Science
Security
Sports & Wellness
Warehouse
Writing & Editing
Other
