103 Best brand manager Jobs in Bexleyheath (October 2026)

Work From Home – Paid Research

Research Tribe

1 day ago

Part-time

Research Tribe is a completely free service that connects people like you with remote opportunities to take part in market research. You could become a mystery shopper, product tester or simply share your opinion through paid surveys, focus groups and more. We work with many leading market research companies and brands. They want to hear your thoughts and will reward you with a variety of incentives including cash, vouchers, products, gifts, experiences and prizes. • Mystery Shopping, • Product Testing, • Focus Groups, • Surveys & More There is never any obligation to take part as you choose the opportunities you're interested in and complete them at times convenient for you, so it's perfect for everyone (especially if you're looking for flexible entry level, part time, temporary, evening, weekend or seasonal work with an immediate start and no experience). It's not a suitable replacement for a job, however it's a great way to work from home and earn additional income. Getting started is easy, simply click 'Apply Now’ and register on our website so we can keep you updated with suitable opportunities by email – it takes under 60 seconds. ... Research Tribe members come from a variety of work backgrounds including admin, customer service, accounts, finance, retail, IT, recruitment, human resources (HR), social care, cleaning, driving, NHS and local council. Whether you’re a student, apprentice, graduate, trainee, administrator, accountant, payroll assistant, sales executive, personal assistant (PA), business analyst, account manager, business analyst, receptionist, school teacher, chef, waiter, office worker or night shift warehouse operative - you’ll be in great company!

Maintenance Technician

20 hours ago

Citadines Holborn-Covent Garden is seeking a confident Maintenance Technician to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. You will report to the Maintenance Manager, supporting towards providing our guests with memorable experiences of the city. As our Maintenance Technician , you will be responsible for: Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections Maintaining and repairing all mechanical service pumps, valves, boilers, calorifiers, AHU and auxiliary plant Maintaining and repairing heating, ventilation and air conditioning equipment as directed Attending fire alarm calls and acting as part of a fire fighting team leader in conjunction with the Duty Manager Accurately recording work, stock levels, shift activities, in the appropriate logs and reporting to senior management when required Processing handover in line with Company guidelines To be successful in the role of Maintenance Technician , we require: Previous experience in a similar role Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Strong technical and time management skills A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Maintenance Technician . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Multitasking, Organisation Skills, Attention to Detail, Technical Skills, Customer Focus, Team Work, Communication Skills, Problem Solving

✂️ EXPERIENCED HAIR STYLIST WANTED – BLACKHEATH ✂️ Go West Hair Salon is looking for an experienced, confident and passionate Hair Stylist to join our established team at our salon on Westcombe Hill, Blackheath. We are looking for someone who can take over an established stylist position with existing client opportunities and become an important part of our growing team. ✨ Experienced stylist ✨ Friendly and professional ✨ Strong cutting, colouring & styling skills ✨ Good customer service ✨ Established salon & clientele ✨ Modern, welcoming environment ✨ Davines products ✨ Competitive package & incentives ✨ Immediate start available If you’re an experienced stylist looking for a fresh start and a great opportunity in Blackheath, we’d love to hear from you. 📍 Go West Hair Salon 160 Westcombe Hill, Blackheath, London SE3 7DH 📩 DM us or contact the salon for a confidential chat.

Immediate start!

Hosco

Group Operations Manager

20 hours ago

GROUP OPERATIONS MANAGER – LONDON HQ As Group Operations Manager, you will play a pivotal role in shaping and executing the operational strategy across a diverse portfolio of properties. You will lead initiatives that drive commercial performance, elevate guest experience, and embed operational excellence at scale. Acting as a strategic partner to senior leadership and cross-functional teams, you will ensure that operations are agile, brand-aligned, and future-ready. The position is based full-time at our London Bridge Head Office, with occasional property visits. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Strategy & Excellence Lead the design and implementation of scalable operational frameworks, SOPs, and policies that drive efficiency, profitability, and service excellence. Continuously benchmark operational standards against industry best practices, ensuring innovation and relevance. Develop and maintain a centralised knowledge base for property teams, enabling consistent execution and rapid onboarding. Supplier & Contract Management Own group-level supplier relationships, ensuring performance against SLAs and commercial targets. Lead strategic sourcing and tendering processes to optimise cost and quality. Monitor market trends to mitigate risk and leverage opportunities for cost control and value creation. Ability to navigate and negotiate contracts. Revenue Growth & Commercial Impact Drive non-room revenue (NRR) initiatives in collaboration with GMs, identifying new monetisation opportunities across the guest journey. Partner with Finance and Revenue teams to enhance profitability through data-driven decision-making, budgeting, and forecasting. Lead cost optimisation programmes without compromising brand or service standards. Guest Experience & Brand Integrity Champion a guest-first culture, embedding brand values and service ethos across all touchpoints. Oversee brand audits and quality assurance programmes, ensuring consistency and excellence across the portfolio. Deliver actionable insights to improve guest satisfaction and investor value. Cross-Functional Leadership Act as a strategic liaison between Operations and functions including Marketing, HR, IT, and Development. Lead operational input into digital transformation, ESG initiatives, and systems implementation. Influence cross-departmental projects to ensure operational feasibility and long-term scalability. Stakeholder & Ownership Relations Serve as the primary operational contact for ownership groups, delivering transparent, data-led reporting and strategic updates. Align property-level goals with broader business objectives through collaboration with corporate teams. Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY Bachelor’s degree in Hospitality, Business Administration, or related field (or equivalent experience). Advanced certifications in operations, project management, or leadership are advantageous. YOUR PROVEN TRACK Minimum 5 years’ experience in hospitality operations. Proven track record of delivering profit enhancing results and operational transformation. Strong commercial acumen and experience managing budgets, KPIs, and supplier contracts. Exceptional communication, stakeholder management, and strategic thinking skills. Comfortable working in a fast-paced, high-growth environment with regular travel. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

easyCoffee is an new exciting brand that is a part of the easyGroup family. We are now recruiting for a talented and fully flexible Team Member to join our easyCoffee Orpington team.Skills and qualities easyCoffee are looking for are:two year barista experience and customer service experience.Customer Service; champion exceeding customer expectations and drive the business forward to consistently deliver brand excellence.Team orientated and the ability to successfully work with others.Well organised, good at prioritising and managing time.Proven experience motivating, managing and maximising the performance of others.In return we offer:Hourly Occurred Holidays HoursSalary dependant on experienceMeal during shiftDiscount of drinks and food itemsBonus schemeIn exchange for your commitment we offer the chance to grow within this new and exciting company as we rapidly expand. This is a great opportunity to join our team. If you think you have what it takes to be part of the easyCoffee team then please send your CV immediately.Please note only successful applicants will be responded to.Benefits:Discounted/free foodPaid Holidays

Immediate start!

Interim Hotel Procurement Specialist

Hosco

2 days ago

INTERIM HOTEL PROCUREMENT SPECIALIST – LONDON HQ The Interim Hotel Procurement Specialist is responsible for leading the procurement function across the hotel portfolio, ensuring the business secures the right products, services, and supplier partnerships to deliver exceptional guest experiences while achieving commercial value. This role requires a commercially minded procurement professional with hospitality experience, strong negotiation skills, and the ability to drive cost efficiencies without compromising quality or brand standards. As an interim appointment, you will provide immediate expertise, review current procurement practices, identify opportunities for improvement, and support operational teams through a period of change and business transformation. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Lead procurement across the hotel portfolio, delivering commercial value while supporting operational excellence. Develop and implement sourcing strategies across key spend categories, driving cost efficiencies without compromising quality or brand standards. Build and manage strong supplier relationships, negotiate contracts, monitor performance, and mitigate supply chain risks. Partner with hotel operations to support day-to-day purchasing, property openings, refurbishments, and capital projects. Analyse spend, identify savings opportunities, and support budgeting, forecasting, and procurement reporting. Ensure purchasing activities comply with company policies, legal requirements, and sustainable procurement practices. Work collaboratively with Operations, Finance, Food & Beverage, Development, and Property teams to deliver procurement initiatives and continuous improvement across the business. THE FIRE YOU CARRY A proactive, can-do attitude with the confidence to take ownership and drive results. An entrepreneurial mindset with the ability to identify opportunities, challenge thinking, and create solutions. The ability to thrive in a fast-paced, ever-changing environment. Proven procurement experience within hospitality, hotels, serviced apartments, or a multi-site operational environment. A successful track record of developing procurement strategies that deliver commercial value, cost savings, and operational efficiencies. Demonstrated success in supplier negotiations, contract management, and strategic sourcing across multiple spend categories. Strong knowledge of hospitality procurement, including Food & Beverage, Rooms, Housekeeping, Engineering, IT, and Operational Supplies. Experience partnering with operational teams and managing multiple stakeholders across a complex, fast-paced business. The ability to analyse spend, identify opportunities, and implement continuous improvements that enhance performance and value. A commercial mindset with the drive to maximise opportunities and deliver meaningful impact. YOUR PROVEN TRACK Excellent commercial acumen with strong analytical and problem-solving skills. Outstanding negotiation, communication, and relationship-building abilities. Highly organised with strong project management skills and the ability to manage competing priorities. Experience using procurement systems, purchasing platforms, and Microsoft Office applications. Strong understanding of hospitality supply chains, supplier markets, and industry trends. The ability to work independently, adapt quickly, and deliver results in an interim role. A collaborative approach with the confidence to influence stakeholders at all levels. A passion for continuous improvement and delivering exceptional outcomes. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

No experience

Beauty Therapist and Account Manager

AeroSpa

Job Description: Salon Manager Company: AeroSpa (Airport Wellness & Beauty)London City Airport Reports to: Director Job Type: Full-time 30-37.5 hours - depening on preference About AeroSpa AeroSpa is a premium spa brand operating across UK airport terminals, offering travellers a moment of calm before they fly. Our services follow the AeroSpa journey — Relax, Refresh, Recover, Continue the Journey — delivered with a level of professionalism and warmth that reflects our brand. Role Purpose The Salon Manager is responsible for the day-to-day running of the salon, ensuring a seamless, high-quality guest experience, a motivated and well-presented team, tightly controlled stock, and strong footfall conversion from the departure lounge. This is a hands-on role: the Manager is expected to work on the treatment floor themselves as well as lead the team. Key Responsibilities Salon Operations • Oversee the day-to-day running of the salon, including rotas, opening/closing procedures, and health & safety compliance, • Ensure the salon consistently meets AeroSpa's brand and service standards, • Manage bookings, walk-ins, and treatment scheduling to maximise chair/table utilisation during peak departure times, • Report performance, incidents, and issues to the Director as required Stock Management • Order, receive, and manage stock levels for retail and treatment products, • Conduct regular stock takes and minimise waste, loss, and overstocking, • Maintain accurate stock records and flag reordering needs in good time, • Ensure products are displayed and rotated in line with brand guidelines Team Leadership & Motivation • Lead, motivate, and coach a team of therapists and front-of-house staff, • Run team briefings and on-the-day guidance to keep the team engaged, especially during high-pressure travel periods, • Foster a positive, professional team culture Promotion • Actively promote AeroSpa services and treatments to passengers in the departure lounge to drive walk-in bookings, • Represent the AeroSpa brand confidently when engaging with passengers and airport stakeholders Treatments • Deliver treatments personally as part of the working week, including:, • Manicures & pedicures / nail services, • Threading, • Massage, • Maintain full competency and up-to-date qualifications across the above treatments, • Uphold hygiene, safety, and hospitality standards on every treatment delivered Skills & Experience Required • Proven experience in a salon/spa management or senior therapist role is preferred, • Qualified and experienced in nail services, threading, and massage is preferred, • Strong leadership and people management skills, • Confident, outgoing communication style — comfortable approaching and engaging passengers, • Ability to work flexibly, including early mornings, evenings, weekends, and bank holidays in line with flight schedules, • NVQ Level 3 (or equivalent) in Beauty Therapy preferred; candidates with a minimum of 3 years' salon experience will also be considered Personal Attributes • Calm under pressure, especially during busy travel periods, • Highly organised with strong attention to detail, • A natural motivator who leads by example, • Sales-driven with a genuine passion for guest experience Salary £35,000 – £40,000 per annum depending on experience

Trogolo was founded from a passion for bringing the spirit of Tuscany to London, by the team behind Petersham Nurseries. Our vision is to showcase Italy’s finest wines, with a particular focus on Tuscany as well as other celebrated regions, alongside a seasonal menu inspired by traditional Tuscan ingredients and flavours. We also offer a carefully crafted aperitivo menu designed to complement our wine selection, creating the atmosphere of an elegant Tuscan wine bar where exceptional food, outstanding wines and genuine hospitality are central to the guest experience. What We Offer: A competitive salary package. Fresh, high-quality meals provided on shift. Uniform provided. Continuous training and professional development opportunities. Opportunity for career progression within a growing company. The chance to be part of a creative, supportive, and passionate team. 50% off Meals when dinning in our restaurant or a sister restaurant. Discounts on selected wines. Supportive work environment with a strong focus on a healthy work-life balance. 28 days’ holiday including bank holidays, increasing by one day per year after two years’ continuous service (up to a maximum of five additional days). About the Role of Chef de Partie Chef de Partie Key Responsibilities: To consistently prepare and cook all food to the standards and dish specifications. To be hands on and present during the busy service periods. To always be a team player and be prepared to be flexible in order to ensure that all operations are always as guest-focused, efficient and profitable as possible. To give full co-operation to any colleague requiring assistance in a prompt caring and helpful manner. To display a professional, caring and anticipative attitude and approach to your work, colleagues and guests at all times. To accept responsibility for a station within the kitchen, ensuring that it is fully prepped, stocked and set for service times. To follow as set out by the kitchen management team, the correct preparation, cooking, presentation & service of food. Working at Trogolo means becoming part of a dynamic and supportive team. We value curiosity, collaboration and a positive attitude, and we are committed to fostering an environment where our people can learn, develop and grow. Every member of the team plays an essential role in delivering the warmth, energy and quality that define our brand. Come and be part of our team

Digital Marketing Manager

Cake Craft Company

Digital Marketing Manager (E-commerce) Location: London or Birmingham, UK Job Type: Full-Time, Permanent Work Arrangement: Office-Based Experience Required: 6–8 Years About Cake Craft Cake Craft is one of the UK's leading online retailers specialising in cake decorating, baking supplies, baking tools, partyware, and celebration products. Serving hobbyists, home bakers, and professional cake decorators alike, CakeCraft offers an extensive range of products through its e-commerce platform and is committed to delivering exceptional customer experiences, industry-leading product selection, and continuous innovation within the baking and celebration market. As we continue to grow, we are investing in building a best-in-class digital marketing function to accelerate customer acquisition, customer retention, brand growth, and online revenue across the UK. This is an exciting opportunity to join a growing e-commerce business and play a pivotal role in shaping its future digital marketing strategy and performance. The Opportunity We are seeking an experienced Digital Marketing Manager with a proven track record in e-commerce marketing. The successful candidate will be responsible for developing and executing the company's digital marketing strategy while building and managing a dedicated in-house marketing team. This is a hands-on leadership role requiring both strategic vision and operational excellence. The ideal candidate will have experience growing e-commerce brands, managing cross-functional marketing teams, and delivering measurable commercial results. Role Overview The Digital Marketing Manager will be responsible for developing and executing the overall digital marketing strategy for CakeCraft UK. The successful candidate will build processes, establish performance metrics, manage internal specialists, and drive sustainable growth across all digital channels. The role requires a hands-on leader who can combine strategic thinking with operational execution and create a high-performing digital marketing department from the ground up. While specialist resources will manage day-to-day SEO, content creation, email marketing, influencer marketing, and creative execution, the Digital Marketing Manager will provide strategic direction, operational leadership, and performance oversight across all functions. The role will focus on ensuring all marketing functions operate in a coordinated manner through structured planning, content governance, campaign management, and performance oversight. Key Responsibilities Digital Strategy & Growth · Develop and execute Cake Craft's digital marketing strategy aligned with business objectives and revenue targets. · Own digital marketing performance against revenue, customer acquisition, retention, and profitability goals. · Identify opportunities to increase online visibility, customer engagement, and sales performance. · Develop annual, quarterly, and monthly marketing plans aligned with commercial priorities. · Drive sustainable growth through data-driven decision-making and continuous optimisation. Content & Campaign Management · Own the end-to-end content planning and campaign execution process across all digital channels. · Develop and maintain an integrated marketing calendar to ensure consistent content publishing and campaign delivery. · Coordinate seasonal campaigns, product launches, promotional events, and brand initiatives. · Ensure alignment between SEO, content, email marketing, influencer activity, and commercial objectives. · Establish content workflows, approval processes, and campaign management frameworks. · Drive consistency in brand messaging, content quality, and customer communications across all customer touchpoints. Team Leadership & Department Development · Build and lead Cake Craft's digital marketing department from the ground up. · Establish workflows, reporting structures, and performance standards. · Build systems, processes, and governance required to scale the marketing function effectively. · Foster a collaborative, performance-driven culture focused on continuous improvement. · Support future recruitment and team expansion as the business grows. Essential Requirements · 6–8 years of digital marketing experience, preferably within an e-commerce or direct-to-consumer (D2C) environment. · Minimum 3 years of experience in a leadership or managerial role. · Proven experience managing and developing marketing teams. · Demonstrated success in driving online revenue growth and customer acquisition. · Strong understanding of digital marketing strategy, content management, campaign planning and execution, SEO, email marketing, influencer marketing, and conversion rate optimisation, with the ability to lead specialist teams across these functions. · Experience creating marketing processes, workflows, reporting structures, and scalable operating models. · Experience working with marketing analytics and performance reporting tools. · Experience leveraging AI-powered marketing tools, automation platforms, and analytics solutions to improve efficiency, content production, customer engagement, and marketing performance. · Commercially minded with a strong focus on ROI and business growth. · Excellent communication, leadership, stakeholder management, and project management skills. Preferred Experience · Experience working within direct-to-consumer (D2C) brands, e-commerce businesses, consumer products, FMCG, lifestyle, home décor, or home furnishings sectors. · Experience managing multiple digital marketing channels and cross-functional marketing teams. · Experience with Shopify or similar e-commerce platforms is advantageous. · Hands-on experience with Klaviyo, Google Analytics 4, Google Search Console, SEMrush, Ahrefs, and other digital marketing platforms. · Experience building teams, processes, reporting frameworks, and scalable marketing functions from the ground up. Key Performance Indicators (KPIs) The successful candidate will be measured on: · E-commerce Revenue Growth · Organic Traffic Growth · Return on Marketing Investment (ROMI) · Campaign Delivery & Execution Effectiveness · Content Publishing Consistency · Team Performance & Department Development What Success Looks Like Within the first 12 months, you will: · Build a structured and scalable digital marketing function. · Establish clear team structures, responsibilities, and reporting systems. · Implement a consistent content and campaign planning process. · Create a reliable publishing cadence across all key marketing channels. · Improve alignment between SEO, content, email, influencer, and creative functions. · Increase organic traffic, customer retention, and online revenue. · Deliver measurable growth in e-commerce sales and profitability. · Create a marketing operating model that supports the long-term growth of Cake Craft. Why Join Cake Craft? · Opportunity to build and lead a digital marketing department from the ground up. · High level of ownership and autonomy. · Direct impact on business growth and strategy. · Work with one of the UK's leading e-commerce brands in the baking and cake decorating industry. · Career progression opportunities as the business scales. Location Requirement: This is a full-time office-based role. Candidates must be willing to work from either our London or Birmingham office.

No experience

Food & Beverage Supervisor

Hosco

3 days ago

Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Supervisor to join our team at Locke at Broken Wharf, London. JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. The F&B Supervisor leads the team on shift from the front, coordinates with the kitchen and bar teams, provides high standards of customer service and product quality, handles customer complaints, and ensure compliance with health and safety regulations. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back. Lead, coach, and encourage the F&B team in taking responsibility for service standards. Welcoming guests, directing them to their tables, and ensuring a clean and inviting space. Presenting menus, answering questions about dishes and beverages, and accurately record orders. Delivering food and beverages promptly and efficiently, ensuring proper presentation and temperature. Be a system specialist on Mews POS able to upload and edit product and pull reports as necessary. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Supervise seamless daily operations, balancing efficiency with high service standards. Delegate effectively so everything runs smoothly Monitoring customer satisfaction, interacting with guests, and addressing complaints or concerns promptly. Follow company policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed service level agreements. Oversee guest satisfaction - seek feedback to continuously improve service delivery. Execute relevant cost control measures while maintaining a premium guest experience. Identify upselling opportunities and present them to the team. General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Qualifications: A High School diploma or equivalent qualification is desirable. Experience: Similar relevant experience at a supervisor or senior server level in a food and beverage service environment. Demonstrated ability to deliver excellent customer service and ensure guest satisfaction Experience with inventory control and stock management is beneficial. Excellent communication and interpersonal skills are vital for interacting with employees, customers, and other departments. Skills: Motivating, training, and supervising employees to achieve operational goals and maintain high standards. Effectively organising and prioritising tasks, especially during peak hours. Addressing employee issues and customer complaints in a calm and professional manner. Understanding budgeting, inventory control, and cost management. Tracking inventory levels, ordering supplies, and minimising waste. Adjusting to changing demands and environments and being flexible in their approach.

QSR Area Manager within Essex Area. The area Manager is responsible for the overall operational, commercial and people performance of the stores within their assigned area. The role is accountable for ensuring stores operate to company standards, achieve financial and KPI targets, maintain full compliance, and deliver a consistently strong customer experience. The area Manager will lead, coach and develop Store Managers and their teams, drive local sales opportunities, support Head Office initiatives, and ensure each store operates efficiently, safely and in line with business objectives. Key Responsibilities Operational Leadership • Oversee the day-to-day performance of all assigned corporate stores., • Ensure stores open and close on time and operate in line with company standards and procedures., • Maintain consistently high standards across food quality, cleanliness, customer service, health and safety, and overall store presentation., • Support stores operationally where required, including during peak periods, manager absence, staffing shortages or other business-critical situations., • Conduct regular store visits and operational reviews, recording findings and actions as required., • Ensure store managers complete all required administration, checks and reporting accurately and on time. Commercial Performance • Take full ownership of store P&L performance, ensuring financial targets are achieved and stores operate in line with business objectives., • Drive store sales, labour efficiency, food cost control and overall profitability across the area., • Review KPI performance regularly and implement clear action plans where standards or targets are not being met., • Analyse store performance data, including sales, labour, food variance, wastage, coupon use, remakes, edited orders and voids, and act on trends promptly., • Review aggregator performance and ensure appropriate analysis and follow-up action is taken to support sales and operational standards., • Work closely with Head Office to support and execute marketing plans, promotions and local sales initiatives across stores., • Contact and engage with local businesses to build sales opportunities, local partnerships and wider brand presence within each store’s trading area. People Management and Development • Lead, coach and support Store Managers to deliver strong operational and commercial results., • Build capable, accountable and engaged store management teams., • Support recruitment activity where required, including advertising, interviewing, onboarding and induction., • Ensure effective training is delivered across stores and that managers and team members are developed in line with business needs., • Promote internal progression and support succession planning across the area., • Act as a mentor and escalation point for Store Managers and provide practical support in resolving day-to-day people challenges., • Work closely with HR where required on investigations, formal meetings, employee relations matters and performance concerns. Compliance and Standards • Ensure all assigned stores remain compliant with legal, regulatory and company requirements., • Manage and complete regulatory compliance applications where required, including business rates, extended hours and pavement licences., • Ensure stores maintain required records, checks and procedures relating to food safety, health and safety, security and operational compliance., • Drive compliance with audit requirements, including OER standards, HACCP, PRP, vehicle checks, accident reporting and any other internal or external compliance obligations., • Ensure working standards are maintained for CCTV, alarms, fire safety systems, uniform, administration and all required operational controls., • Lead and drive the resolution of maintenance issues across stores, ensuring timely action and minimal disruption to operations. Planning and Control • Monitor labour scheduling to ensure stores are appropriately resourced in line with forecasted sales and business needs., • Review rotas, staffing levels and labour usage to identify inefficiencies and improvement opportunities., • Support Store Managers with forecasting, planning and operational organisation to improve consistency and performance., • Monitor food ordering, stock accuracy, food transfers and inventory discipline to support cost control and minimise waste., • Ensure key business priorities, promotional activity and operational requirements are clearly communicated and executed across stores. Store Visits and Oversight The Area Manager is expected to maintain a regular presence across their stores and complete visits which may include: • Operational standards reviews, • Opening and closing checks, • Paperwork and admin reviews, • HACCP and compliance reviews, • Training observations and coaching, • Stock and inventory checks, • Rush period support, • Manager meetings and action planning, • Wellbeing and engagement check-ins All visits, findings and follow-up actions must be recorded in the appropriate company systems. Skills, Knowledge and Experience • Proven experience in a multi-site quick service restaurant and delivery management role., • Extensive knowledge and experience of third party delivery platforms., • Strong understanding of store operations, people management and performance improvement., • Experience managing KPIs, labour, costs and operational compliance., • Ability to lead, coach and influence managers and teams effectively., • Strong organisational skills with the ability to prioritise and manage multiple stores and issues at pace., • Commercially aware, with the ability to identify risks, inefficiencies and growth opportunities., • Confident using systems, reports and data to support decision-making., • Resilient, hands-on and solution-focused, with a willingness to support stores directly when required., • Strong communication skills and the ability to work cross-functionally with Head Office departments. Key Behaviours • Leads by example, • Holds high standards and drives accountability, • Acts with urgency and ownership, • Builds strong relationships with teams and stakeholders, • Supports change positively and drives continuous improvement, • Maintains professionalism, fairness and consistency General This job description sets out the main duties of the role and is not an exhaustive list. The postholder may be required to undertake other duties reasonably consistent with the level and nature of the position.

Citadines Holborn-Covent Garden London is seeking a confident and experienced Accounts Assistant to become part of our Team. You will report to the Assistant Residence Manager, supporting the property and centralised Finance team with bookeeping duties and administrative support. An Accounts Assistant is responsible for: Ensuring invoices and credit notes are raised and posted Processing invoices and reconciling Processing commission invoices from travel agents Requesting authorisations and raising discrepancies with the relevant person/department Being responsible for petty cash records and completion Reconciling credit card accounts Assisting the Finance Team with month end processes Preparing accruals and bad debt provisions Assisting with the timely and effective collection of all debts Participating in credit control meetings as required To be successful in the role of Accounts Assistant, we require: At least two years’ experience in a similar bookkeeping role, ideally within the hotel sector Completed or studying for a bookkeeping qualification such as AAT or other equivalent qualification A self-motivating attitude to work autonomously yet have a team orientated mindset Effective communication skills in written and spoken English Proficient level of numerical, administrative and IT Skills Experience with the Property Management System RMS is advantageous This is your opportunity to be part of our team as an Accounts Assistant. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Organisation, Numerical, Time Management, Decision Making, Attention to Detail, communication, Problem Solving

Who are we? KEONBAE is established with a single aim: to bring laughter to the table, a direct translation of 'Cheers'. Indulge in the rich tapestry of Korean spices and authentic side dishes, perfectly complemented by an array of refreshing beers. Our warm and welcoming ambiance sets the stage for cherished moments with loved ones, making each visit to KEONBAE a celebration of flavours, togetherness, and pure joy. What’s the role? We’re on the hunt for experienced General Manager to join our growing team. If you love running a tight ship, building great teams, and making customers happy with good food, you’ll fit right in. As a GM, you’re the heartbeat of the site. You’ll keep everything ticking, everyone smiling, and the standards sky-high. No two days are the same, but you’ll be across it all – from the big picture to the tiny details that make a difference. What you’ll be getting stuck into: • Running day to day operations like a pro – smooth, sharp, and always on point, • Delivering top-tier food and service, every single time, • Leading, motivating, and inspiring your team, • Keeping Health & Safety and food hygiene standards watertight, • Making sure the numbers make sense and the business performs, • Leading from the front – setting the tone and raising the bar, • Managing stock and keeping things running lean and efficient, • Keeping invoices and paperwork up-to-date, • Support and plan inhouse promotional events About you: You’ve been there, done that – you're someone who thrives in a fast-paced hospitality environment, and now you’re ready for your next move with a brand on the rise. You’re someone who: • Gets people (and gets the best out of them), • Communicates clearly and leads with confidence, • Is organised, switched-on, and always a step ahead, • Thinks fast, acts smart, and isn’t afraid to make calls, • Brings energy, positivity, and a proper can-do attitude, • Genuinely cares about great food and even better service Why join us? At Keonbae, we’re one team with one goal: serve up incredible cuisines with standout service. Here’s what you can expect: • Competitive pay, • 45-48 Hours contract, • A genuine, great place to work, • Sociable hours, no crazy late-nights!, • Paid holiday, • Pension enrolment We’re growing fast, and this is your chance to be part of the journey. If this sounds like your kind of thing, we’d love to hear from you.