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Job Description We are seeking an experienced, motivated and organised Retail Manager to oversee the daily operations of our retail business. The successful candidate will be responsible for managing staff, improving sales performance, maintaining stock levels, ensuring excellent customer service and supporting the overall growth and profitability of the business. Key Responsibilities • Oversee and manage the day-to-day operations of the retail store, ensuring efficient business performance., • Supervise, train, motivate and manage retail staff, including preparing work schedules and allocating duties., • Monitor sales performance, analyse business trends and implement strategies to achieve sales and profitability targets., • Manage inventory, stock ordering, deliveries and supplier relationships to maintain appropriate stock levels., • Ensure excellent customer service standards and resolve customer complaints professionally., • Oversee cash handling, till reconciliation, banking procedures and financial records., • Develop and implement promotional activities, product displays and merchandising strategies to increase sales., • Monitor operating costs, minimise stock losses and identify opportunities to improve profitability., • Ensure compliance with health and safety regulations, employment legislation and relevant retail trading requirements., • Prepare regular reports on sales, stock, staffing and overall store performance for senior management. Skills and Experience Required • Previous experience in retail management, store management or a similar supervisory role., • Strong leadership, organisational and staff management skills., • Good understanding of retail operations, stock control and sales management., • Excellent communication and customer service skills., • Ability to analyse sales figures and make effective business decisions., • Good IT skills, including familiarity with EPOS systems and Microsoft Office., • Ability to work independently, prioritise responsibilities and meet business targets., • Flexibility to work weekends and bank holidays when required. What We Offer • Competitive salary based on experience., • Permanent full-time employment., • Opportunities for professional development and career progression., • Supportive and professional working environment., • Statutory holiday entitlement and workplace pension. Job Title: Retail Manager Job Type: Full-Time, Permanent Working Hours: 37.5 hours per week Salary: £31500