Medical Receptionist
3 days ago
Kelvedon
We are looking for a professional Medical Receptionist to join our growing team.
As a Medical Receptionist, you will excel in providing first-rate customer care and have great interpersonal skills at the front desk and on the telephone. You must be able to work flexibly in a team of Medical Receptionists on a rota basis to cover Surgery opening hours and also provide holiday and sickness cover, as needed, on an overtime basis. You must be a team player with excellent communication skills, telephone manner and have the ability to work under pressure.
You will be the first point of contact for all visitors to the Practice.
Medical Receptionists will always be expected to be professional, helpful and understanding of our patients needs.
Duties include Answering the telephone. Dealing with all enquiries from patients attending the Surgery. Booking and cancelling appointments. Booking in patients arriving for appointments. Recording home visit requests. Tidying up waiting area. Filing of notes, correspondence, results etc. Taking results via the telephone from hospitals. Telephoning patients with results/scans etc., at the Doctor’s request. Attend staff Practice meetings. Using SystmOne to send internal tasks, access patient records, send internal and external messages, write patient correspondence etc. General Practice and SystmOne experience is preferable.
