Operations Manager
hace 19 horas
Farnworth
OPERATIONS MANAGER Our client, a reputable regional building contractor/subcontractor based in Greater Manchester , are looking to recruit an Operations Manager over see projects in their Fit Out, Electrical, Passive Fire Protection, Social Housing departments. Role Purpose The Operations Manager acts as the second-in-command to the Operations Director, taking ownership of day-to-day operational delivery across all business sectors. • Reduce the daily operational burden on the Operations Director, • Drive operational consistency, compliance, and efficiency, • Strengthen oversight and performance across all project streams, • Ensure processes, systems, and reporting operate to a scalable, professional standard, • Support the delivery of construction excellence and high levels of client satisfaction Leadership & Operational Oversight • Oversee day-to-day operations across multiple divisions., • Lead and support Contracts Managers, Site Managers, and project teams., • Coordinate between QS, procurement, H&S, commercial, and delivery functions., • Serve as an escalation point for operational issues and project challenges. Performance, Process & Compliance: • Ensure compliance with QMS (ISO 9001) and relevant construction legislation., • Improve, embed, and document operational processes and reporting frameworks., • Support the rollout of automation initiatives and Microsoft 365 optimisation., • Champion strong H&S performance and KPI monitoring, including digital reporting tools such as Notify. Project Delivery & Programme Management: • Maintain oversight of project programmes, key milestones, and delivery progress., • Ensure timely and accurate client reporting (weekly and monthly)., • Monitor subcontractor performance in relation to quality, delivery, and safety., • Identify potential risks early and implement corrective or preventative actions. Commercial & Financial Support: • Work closely with QS teams on variations, valuations, and cost control., • Support margin protection and maintain awareness of project cashflow., • Report operational performance and areas of concern to the Operations Director. Client Relationship & Stakeholder Management: • Build and maintain strong professional relationships with Tier 1 clients., • Attend client meetings, progress reviews, and commercial discussions., • Ensure consistent communication, expectation management, and service delivery. Team Development & Culture: • Promote accountability, ownership, and high performance across teams., • Mentor and support the development of junior leaders., • Contribute to creating a structured, scalable, and self-sufficient operations function. Key Skills & Competencies • Strong leadership and people management skills, • Experience in construction operations across multi-trade environments, • Knowledge of UK compliance, H&S legislation, and RAMS, • Ability to implement systems, processes, and digital tools, • Excellent communication and organisational abilities, • Commercial awareness with understanding of cost, risk, and margin control, • Calm and effective under pressure, capable of multi-tasking, • 5+ years’ experience in construction operations or senior project management, • Experience managing multiple workstreams or divisions, • Proven track record working with Tier 1 contractors or similar organisations, • Understanding of QMS, ISO standards, and digital reporting tools, • SMSTS, CSCS, First Aid (preferred), • Experience in fit-out, MEP, passive fire, or social housing (advantageous)