Business Manager
hace 10 días
Arundel
About the Company Are you an organised, hands‑on operator who thrives in fast-paced venues? We’re looking for a proactive Business Manager to support the Executive Director with the operational, commercial and logistical delivery of a busy racing and events venue. About the Role This is a varied, people‑focused role where no two days are the same—perfect for someone who loves problem‑solving, event delivery, and building strong relationships across teams, suppliers and customers. Responsibilities • Support the Executive Director in overseeing catering and operational teams to ensure exceptional customer experiences., • Lead and deliver non‑catering events including self‑catered weddings and bespoke functions., • Take a hands‑on approach to day‑to‑day venue operations, stepping in wherever needed., • Assist the Hospitality & Events Manager with show rounds, planning and customer engagement., • Manage logistical preparation for racedays and events, working closely with operations and catering., • Build strong relationships with key customers, sponsors, contractors and industry stakeholders., • Act as a main point of contact for on‑site queries, including annual members, owners and trainers., • Uphold the venue’s brand values, ensuring facilities and service levels meet the highest standards., • Support safe working practices across the venue in line with H&S and operational policies., • Assist with marketing coordination—liaising with sales and marketing teams to create content and campaigns., • Oversee operational areas such as cleaning rotas, site setup, signage, suppliers and compliance., • Manage raceday logistics including steward coordination, pass systems, racecards, bookmaking areas and supplier communications., • Ensure non‑raceday event setup, breakdown and costings are delivered professionally and efficiently., • Foster a flexible, collaborative working culture within the team. Qualifications • Essential: Minimum 2 years’ experience in venue or event operations—stadia or racing experience an advantage but not essential. Required Skills • Strong organisational and logistical planning skills., • Experience coordinating event build, delivery and breakdown., • Confident communicator with the ability to build relationships with stakeholders and customers., • A proactive, problem‑solving mindset with strong attention to detail., • Hard‑working, flexible and a strong team player with a positive attitude. Preferred Skills • Experience in customer engagement roles., • Background in supporting marketing or sales teams., • Understanding of H&S procedures, risk assessments, COSHH and safe systems of work. Pay range and compensation package Why join? You’ll be part of a passionate, supportive team in a unique and exciting events environment—working on racedays, weddings, hospitality events and venue operations with real opportunity to make an impact. Equal Opportunity Statement We are committed to diversity and inclusivity.
