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  • Domestic Boiler Installation Engineer
    Domestic Boiler Installation Engineer
    5 days ago
    £45000 yearly
    Full-time
    Bishop's Stortford

    Domestic Boiler Installation Engineer – £45,000 Basic + Van Flotech Heating & Plumbing are looking for an experienced Domestic Gas Engineer and Plumber to cover Bishops Stortford and surrounding postcodes. This is a permanent, full time field position offering consistent, managed workflow with full back-office support. About Flotech Heating & Plumbing Ltd We are a growing family run plumbing and heating firm (Gas Safe Registered 554995) Ideal & Vaillant Accredited Installers. Our office team manages all bookings, scheduling, and customer contact, allowing you to focus on the work. What You'll Be Doing • Gas Boiler Installations, • Vented/Unvented Cylinder Installations, • Gas boiler breakdowns, fault finding, servicing, and general maintenance, • Landlord gas safety checks (CP12), • Customer-facing work with a focus on quality and satisfaction, • All work carried out in compliance with manufacturer's instructions and current gas regulations Working Pattern • Travel to local sites, • Hours: 8.00am – 5.00pm Mon-Friday Work Location: • Field work around the the Bishop Stortford areas and surrounding Required Qualifications — Full ACS • CCN1 — Core Gas Safety, • CENWAT — Central Heating & Boilers, • G3 — Unvented Cylinders, • CKR1 — Cookers (Preferred but not a necessity), • MET1 — Gas Meters (Preferred but not a necessity) Other Requirements • Minimum 3 years' hands-on domestic boiler installation experience, • Valid UK driving licence (required), • Strong understanding of unsafe situation procedures (AR/ID), • Must communicate clearly & complete paperwork in English What We Provide • Company uniform, • Company van & Business Fuel Paid, • Jobs booked and organised by your office, • No weekend or call-out work, • 22 days Holiday plus Bank Holidays, • Referral Scheme, • Pension, • ACS renewal and manufacturer training How to Apply: • Please email your current CV (if you have one) When applying, please confirm: 1. Your home postcode, 2. Your current ACS qualifications, 3. Whether you currently hold CCN1 and CENWAT, 4. Your domestic boiler installation experience, 5. Your notice period, 6. Whether you hold a full UK driving licence

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  • Cleaner – Street Food Market (Bishop's Stortford)
    Cleaner – Street Food Market (Bishop's Stortford)
    1 month ago
    £16 hourly
    Full-time
    Bishop's Stortford

    Pay: £16.00-£16.50 per hour Job Description: Cleaner – Street Food Market (Bishop's Stortford) Location: Eat17 Street Food Market, Bishop's Stortford Hours: Various shifts available – 11:00am–5:00pm and 5:00pm–11:00pm Days: Monday to Sunday (7-day operation) We are looking for enthusiastic and reliable cleaners to join our team at our busy and vibrant street food market in Bishop's Stortford. As we operate seven days a week, we have a range of shifts available. When applying, please let us know which days and hours you are available to work. The Role Your shift will be split between front-of-house and back-of-house cleaning duties. For approximately the first three hours of your shift you will be working on the market floor, including: Clearing and cleaning customer tables Keeping the dining areas clean and presentable Cleaning and maintaining customer toilets Ensuring the market always looks clean, welcoming and well presented The remainder of your shift will involve a variety of cleaning duties, including: Sweeping and mopping front and back-of-house floors Emptying bins and maintaining high hygiene standards Cleaning staff and back-of-house areas Carrying out various cleaning tasks as required to ensure the site remains clean and well presented About You We're looking for someone who: Is reliable and punctual Has a strong work ethic Takes pride in maintaining high standards of cleanliness Works well as part of a team Is able to work in a fast-paced environment Has a positive, can-do attitude Experience in a commercial cleaning or hospitality environment is desirable but not essential, as full training will be provided. If you enjoy working in a busy environment and take pride in delivering exceptional cleanliness and presentation, we'd love to hear from you. Please include your availability (days and preferred shift times) with your application. Application question(s): If succesful when would be the soonest you could start Do you live within 20 minuites of bishops stortford Work Location: In person

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  • Customer Experience Manager (E-commerce)
    Customer Experience Manager (E-commerce)
    2 months ago
    £25000–£28000 yearly
    Full-time
    Much Hadham

    Customer Experience Manager (E-commerce) Location: Bishop’s Stortford (on-site) Salary: £25,000 – £28,000 (depending on experience) Hours: Full-time, 35 hours per week, 5 days a week (flexible hours considered, including part-time over five days) Start: Immediate About Goldtop Goldtop Motorcycle Outfitters is an independent British motorcycle apparel brand, designing and supplying premium leather jackets, gloves, luggage and riding apparel to customers around the world. We're passionate about quality, craftsmanship and customer service, and we believe every interaction with our customers should reflect the same care and attention that goes into our products. We're looking for a friendly, knowledgeable and organised Customer Experience Manager to become the voice of Goldtop. You'll be the first point of contact for our customers, helping riders choose the right products, resolving issues with empathy and professionalism, and ensuring every customer receives the exceptional service our brand is known for. Working closely with the Managing Director and the wider team, you'll take ownership of our customer support function while helping shape an outstanding customer experience as the business continues to grow. The Role This is a varied and rewarding position where no two days are quite the same. You'll manage customer enquiries from first contact through to resolution, supporting riders before they purchase and looking after them long after their order has arrived. Whether you're helping someone choose the correct jacket size, arranging an exchange, processing a warranty claim or resolving a delivery query, you'll take pride in finding the right solution while maintaining the friendly, knowledgeable and personal approach that defines Goldtop. As a small, growing business, we're looking for someone who enjoys taking ownership, thrives in a hands-on environment and is happy to support other areas of the business when needed. Key Responsibilities Customer Support: • Act as the primary point of contact for customer enquiries via telephone and email., • Deliver friendly, knowledgeable and professional support before, during and after purchase., • Advise customers on sizing, product features and suitability without using high-pressure sales techniques., • Help customers choose the right products based on their individual needs., • Resolve customer queries efficiently while maintaining a positive customer experience., • Manage returns, exchanges, refunds and warranty claims., • Liaise with couriers regarding delivery issues where required., • Maintain accurate customer records and correspondence within our support systems., • Ensure the customer support inbox is managed effectively and kept up to date throughout each day. Customer Experience: • Take ownership of the overall customer support experience., • Identify recurring customer issues and suggest improvements to products, processes or website information., • Help maintain a consistently high standard of customer satisfaction., • Support the wider team with customer-related administrative tasks as required., • Provide occasional assistance in other areas of the business during busy periods., • Represent Goldtop professionally at occasional motorcycle events and shows if required. About You We're looking for someone who genuinely enjoys helping people. You'll be naturally organised, calm under pressure and able to build trust with customers through honest advice and excellent communication. You'll ideally have: • Previous experience in a customer support or customer service role., • Experience within an ecommerce business, ideally selling premium products., • Excellent written and verbal communication skills., • Strong organisational skills with excellent attention to detail., • A calm, patient and professional approach to problem solving., • Confidence using computer systems and learning new software., • A genuine desire to provide exceptional customer service., • A passion for motorcycles or motorcycling would be a significant advantage. Experience with Shopify, Gorgias or ShipStation would be beneficial but is not essential. What Success Looks Like You'll know you're succeeding when: • Customer emails and enquiries are responded to promptly and professionally., • Returns, refunds and warranty claims are processed efficiently., • Customers receive knowledgeable, honest advice that helps them make the right purchasing decisions., • Customer feedback remains consistently positive., • Recurring issues are identified and improvements are suggested proactively., • Every customer interaction reflects Goldtop's reputation for quality and personal service. What We Offer • Monday to Friday working pattern., • Flexible working hours considered, including part-time over five days., • 50% staff discount across our product range., • Flexible holiday arrangements., • Workplace pension., • A supportive, friendly and passionate working environment., • Opportunities to attend motorcycle shows and industry events., • Direct access to the Managing Director with the opportunity to influence how we look after our customers., • Genuine opportunities to grow with the business as Goldtop continues to expand. Why Join Goldtop? This isn't a call centre role. You'll be joining an independent British motorcycle brand where customer service is genuinely valued and where you'll have the freedom to take ownership of your work. You'll become an important part of a small, passionate team that takes pride in doing things properly. Every conversation, every email and every customer interaction is an opportunity to reinforce the trust our customers place in Goldtop. If you enjoy helping people, solving problems and delivering exceptional service with a personal touch, we'd love to hear from you.

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