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  • Customer Experience Manager (E-commerce)
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    Customer Experience Manager (E-commerce)
    7 hours ago
    £25000–£28000 yearly
    Full-time
    Much Hadham

    Customer Experience Manager (E-commerce) Location: Bishop’s Stortford (on-site) Salary: £25,000 – £28,000 (depending on experience) Hours: Full-time, 35 hours per week, 5 days a week (flexible hours considered, including part-time over five days) Start: Immediate About Goldtop Goldtop Motorcycle Outfitters is an independent British motorcycle apparel brand, designing and supplying premium leather jackets, gloves, luggage and riding apparel to customers around the world. We're passionate about quality, craftsmanship and customer service, and we believe every interaction with our customers should reflect the same care and attention that goes into our products. We're looking for a friendly, knowledgeable and organised Customer Experience Manager to become the voice of Goldtop. You'll be the first point of contact for our customers, helping riders choose the right products, resolving issues with empathy and professionalism, and ensuring every customer receives the exceptional service our brand is known for. Working closely with the Managing Director and the wider team, you'll take ownership of our customer support function while helping shape an outstanding customer experience as the business continues to grow. The Role This is a varied and rewarding position where no two days are quite the same. You'll manage customer enquiries from first contact through to resolution, supporting riders before they purchase and looking after them long after their order has arrived. Whether you're helping someone choose the correct jacket size, arranging an exchange, processing a warranty claim or resolving a delivery query, you'll take pride in finding the right solution while maintaining the friendly, knowledgeable and personal approach that defines Goldtop. As a small, growing business, we're looking for someone who enjoys taking ownership, thrives in a hands-on environment and is happy to support other areas of the business when needed. Key Responsibilities Customer Support: • Act as the primary point of contact for customer enquiries via telephone and email., • Deliver friendly, knowledgeable and professional support before, during and after purchase., • Advise customers on sizing, product features and suitability without using high-pressure sales techniques., • Help customers choose the right products based on their individual needs., • Resolve customer queries efficiently while maintaining a positive customer experience., • Manage returns, exchanges, refunds and warranty claims., • Liaise with couriers regarding delivery issues where required., • Maintain accurate customer records and correspondence within our support systems., • Ensure the customer support inbox is managed effectively and kept up to date throughout each day. Customer Experience: • Take ownership of the overall customer support experience., • Identify recurring customer issues and suggest improvements to products, processes or website information., • Help maintain a consistently high standard of customer satisfaction., • Support the wider team with customer-related administrative tasks as required., • Provide occasional assistance in other areas of the business during busy periods., • Represent Goldtop professionally at occasional motorcycle events and shows if required. About You We're looking for someone who genuinely enjoys helping people. You'll be naturally organised, calm under pressure and able to build trust with customers through honest advice and excellent communication. You'll ideally have: • Previous experience in a customer support or customer service role., • Experience within an ecommerce business, ideally selling premium products., • Excellent written and verbal communication skills., • Strong organisational skills with excellent attention to detail., • A calm, patient and professional approach to problem solving., • Confidence using computer systems and learning new software., • A genuine desire to provide exceptional customer service., • A passion for motorcycles or motorcycling would be a significant advantage. Experience with Shopify, Gorgias or ShipStation would be beneficial but is not essential. What Success Looks Like You'll know you're succeeding when: • Customer emails and enquiries are responded to promptly and professionally., • Returns, refunds and warranty claims are processed efficiently., • Customers receive knowledgeable, honest advice that helps them make the right purchasing decisions., • Customer feedback remains consistently positive., • Recurring issues are identified and improvements are suggested proactively., • Every customer interaction reflects Goldtop's reputation for quality and personal service. What We Offer • Monday to Friday working pattern., • Flexible working hours considered, including part-time over five days., • 50% staff discount across our product range., • Flexible holiday arrangements., • Workplace pension., • A supportive, friendly and passionate working environment., • Opportunities to attend motorcycle shows and industry events., • Direct access to the Managing Director with the opportunity to influence how we look after our customers., • Genuine opportunities to grow with the business as Goldtop continues to expand. Why Join Goldtop? This isn't a call centre role. You'll be joining an independent British motorcycle brand where customer service is genuinely valued and where you'll have the freedom to take ownership of your work. You'll become an important part of a small, passionate team that takes pride in doing things properly. Every conversation, every email and every customer interaction is an opportunity to reinforce the trust our customers place in Goldtop. If you enjoy helping people, solving problems and delivering exceptional service with a personal touch, we'd love to hear from you.

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  • Nail Technician
    Nail Technician
    28 days ago
    £12–£15 hourly
    Part-time
    Puckeridge

    We are a modern salon in Ware , very busy our hair salon. We are now looking to provide professional nail services for our clients. if you are an experienced nail technician and would like to work with us, either self employed or employed , get in touch for more information and arrange an interview. we are open Tuesday to Saturday, with late open on Thursday.

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  • SIA Door Supervisor
    SIA Door Supervisor
    29 days ago
    £14–£15 hourly
    Part-time
    Stanstead Abbotts

    Lion main security ltd is growing we are looking for sia door Supervisors for our busy venues for a Friday and Saturday nights and for the world cup

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  • Hair Stylist
    Hair Stylist
    28 days ago
    £1000–£3000 monthly
    Full-time
    Puckeridge

    We are seeking talented and passionate Hair Stylists and Nail technicians to join our friendly team on a Self employed basis. . Are you looking to be your own boss? Have more freedom and control your own work diary? Our stylish and modern hair salon is the perfect place to bring your clients and work in a relaxing environment. There are chairs to rent on a daily rental rate. Part time or full time available. We are available to support your business and create a profitable working environment. We offer flexible pricing options and availability.

    Immediate start!
    No experience
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  • Health Care Assistant (HCA)
    Health Care Assistant (HCA)
    1 month ago
    £14.5–£15 hourly
    Part-time
    Harlow

    We are looking for a reliable and experienced Home Care Assistant/Reablement Support Worker to provide two care calls per day, one in the morning and one in the afternoon, each lasting 1 hour and 30 minutes, to support an elderly female service user in the CM20 postcode area following hospital discharge. The role includes support with safe transfers, mobility, toileting, personal care, meal and drink preparation, medication prompting, nutrition support, falls prevention, light domestic tasks, and clear daily record keeping. The aim is to promote the service user’s safety, dignity, comfort, confidence, and independence at home. Applicants must have a caring approach, good communication skills, and experience in safe moving and handling.

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  • Senior Stylist
    Senior Stylist
    1 month ago
    £1000–£3000 monthly
    Full-time
    Puckeridge

    We are seeking talented and passionate Hair Stylists and Nail technicians to join our friendly team on a Self employed basis. . Are you looking to be your own boss? Have more freedom and control your own work diary? Our stylish and modern hair salon is the perfect place to bring your clients and work in a relaxing environment. There are chairs to rent on a daily rental rate. Part time or full time available. We are available to support your business and create a profitable working environment. We offer flexible pricing options and availability.

    Immediate start!
    Easy apply
  • Office Cleaner
    Office Cleaner
    1 month ago
    £15 hourly
    Part-time
    Ware

    General Office Cleaner Schedule Daily Tasks Empty bins and replace liners Vacuum carpets and entrance mats Sweep and mop hard floors Clean reception desk and waiting areas Wipe desks (clear surfaces only) Dust visible surfaces Clean kitchen/break area surfaces Wash and sanitise sinks Clean and disinfect toilets, urinals, and washbasins Polish mirrors Spot-clean glass and fingerprints from doors Check entrances and tidy external areas if required

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  • Quality Assurance Manager / Supervisor
    Quality Assurance Manager / Supervisor
    2 months ago
    £33000–£35000 yearly
    Full-time
    Harlow

    About Us We are a newly established and rapidly growing food manufacturing business specialising in high-quality burger production. Operating from a state-of-the-art, highly automated facility, we are committed to delivering exceptional product quality while building a strong, forward-thinking food safety culture from day one. The Role We are seeking an experienced and detail-oriented Quality Control Supervisor / Manager to lead and develop our quality and food safety systems. This is a key leadership role responsible for ensuring our products consistently meet regulatory requirements, customer expectations, and internal standards within a high-risk meat processing environment. This role reports directly to the Operations Manager. This is a brilliant opportunity for an ambitious quality professional to make their mark, joining the business at the very start of its journey. You will play a pivotal role in shaping systems, standards, and culture within a modern, highly automated food manufacturing environment. Key Responsibilities • Develop, implement, and maintain the Quality Management System (QMS) and HACCP plan, • Ensure full compliance with UK food safety legislation, industry standards (e.g. BRCGS), and internal policies, • Oversee daily quality control activities across raw material intake, production, and finished product release, • Lead internal, external, and customer audits, including regulatory inspections, • Monitor Critical Control Points (CCPs) and ensure accurate, real-time record keeping, • Manage non-conformances, root cause analysis, and corrective and preventive actions (CAPA), • Analyse quality data, trends, and KPIs to drive continuous improvement, • Oversee supplier approval processes and ensure raw material and vendor compliance, • Maintain full traceability systems and lead mock recalls where required, • Ensure labelling compliance, including allergen control and current UK legislation, • Train, mentor, and support production teams on food safety, hygiene, and quality standards, • Collaborate cross-functionally with production, technical, and operations teams to improve processes and product quality Requirements • Minimum 5–10 years’ experience in a Quality Control/Quality Assurance role within the meat or food manufacturing industry, • Proven experience in a quality leadership or supervisory role, • Strong working knowledge of HACCP (Level 3 minimum; Level 4 desirable), • Relevant degree or professional qualification in Food Science, Quality, or a related field, • In-depth understanding of UK food safety legislation and retailer/industry standards (e.g. BRCGS), • Experience working in high-risk environments such as meat processing or burger manufacturing, • Strong audit experience, including customer and regulatory audits, • Excellent analytical and problem-solving skills, • Strong leadership, communication, and team management abilities, • Ability to manage multiple priorities and perform effectively under pressure, • Good IT skills, including Excel and digital systems for on-site data capture, • Knowledge of shelf-life testing and microbiological standards (required) Desirable • Internal Auditor qualification (BRCGS or equivalent), • Experience with retailer standards (e.g. Tesco, Aldi, Lidl), • Familiarity with CAD systems (where applicable to process/layout improvements) What We Offer • A unique opportunity to join at the start of an exciting growth journey, • The chance to shape and build quality systems from the ground up in a highly automated factory, • Competitive salary and benefits package, • Career progression opportunities as the company expands, • A dynamic, fast-paced, and supportive working environment

    Immediate start!
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  • General Labourer
    General Labourer
    2 months ago
    £13.5–£15.5 hourly
    Full-time
    Ware

    Revest Recruitment are looking for competent General Labourers to strip out a demolition project for our demolition client in Ware. It is very physical work so must be very fit and capable of heavy lifting. Must be experienced in similar roles, have own PPE, be able to drive due to location of site, hold a valid CSCS Card and have proof of right to work in the UK. Must be reliable, follow instruction well and a good team player. Ideally have a UTR number but can be paid PAYE.

    Immediate start!
    Easy apply
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