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Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly first point of contact for our Retail Banking customers over the phone, offering guidance and support with every interaction. As part of our Customer Care team, you’ll work a shift pattern between 7am and 11pm, including some weekends, and start with a competitive salary of £26,500. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us. Once your training is complete, we offer hybrid working, allowing you to split your time between home and the office. At Barclays, we’re not just offering you a role—we’re offering you a career. Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities • Collaboration across multiple digital channels to personalise each interaction with a customer., • Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support., • Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently., • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time., • Support teams within the business operations function as needed, including risk management, compliance and collections., • Comply with all regulatory requirements and internal policies related to customer care., • To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations • To meet the needs of stakeholders/ customers through specialist advice and support, • Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles., • Likely to have responsibility for specific processes within a team, • They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources., • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others., • OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team., • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams., • Check work of colleagues within team to meet internal and stakeholder requirements., • Provide specialist advice and support pertaining to own work area., • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct., • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams., • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise., • Make judgements based on practise and previous experience., • Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures., • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements., • Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

A base salary of £55,625 (inclusive of London Weighting Allowance), rising to £61,625 with performance bonuses. As part of our market-leading Service, Maintenance & Repair (SMR) team, you’ll carry out high-quality servicing, diagnostics, and repairs at customers’ homes or workplaces. Join our

Excellent mechanical and electrical engineering knowledge is essentialStairlift experience Additional Information If you have previous experience working as a Service Engineer or Lift Service Engineer and are looking for

Assistant Manager vacancy in GAIL’s Crystal Palace!.If supporting a team and leading by example excites you and makes you smile, then please read on.We are looking for an Assistant Bakery Manager who has a passion to join the GAIL’s family and use a hands-on approach to be a.With no day being th

Earn up to $16 USD/hourly and work fully remotely and flexibly.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.Work from a real user perspective to create na

Earn up to $16 USD/hourly and work fully remotely and flexibly.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.Work from a real user perspective to create na

Flexible hours — you choose when and how much to work. You also must be authorized to work in your country of residence, and.

Work from a real user perspective to create natural, high quality data that reflects how people actually use AI in practice. Flexible hours — you choose when and how much to work. You also must be authorized to work in your country of residence, and.

Additional pay available based on project performance.Freelance/1099 contract — not an internship.Flexible hours — you choose when and how much to work.Weekly via our secure platform.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models an

Earn up to $16 USD/hourly and work fully remotely and flexibly.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.Work from a real user perspective to create na

Earn up to $16 USD/hourly and work remotely and flexibly.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.Analytical and Problem-Solving Skills.Ability to dev

Work from a real user perspective to create natural, high quality data that reflects how people actually use AI in practice. Flexible hours — you choose when and how much to work. You also must be authorized to work in your country of residence, and.

Earn up to $16 USD/hourly and work fully remotely and flexibly.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.Work from a real user perspective to create na

Earn up to $16 USD/hourly and work fully remotely and flexibly.Outlier, a platform owned and operated by Scale AI, is looking for.If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.Work from a real user perspective to create na

We are unable to provide any documentation supporting employment at this time.

Earn up to $16 USD/hourly and work fully remotely and flexibly. Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact. • Work from a real user perspective to create natural, high quality data that reflects how people actually use AI in practice., • Review, compare, and rank responses generated by large language models, focusing on usefulness, clarity, and reasoning quality., • Contribute across a range of projects based on your skills, interests, and experience., • Analytical and Problem-Solving Skills: Ability to craft thoughtful prompts and evaluate nuanced AI responses with sound judgment., • Strong Written Communication: Clear, structured writing to explain decisions, provide feedback, and articulate why one response is stronger than another., • Care and Precision in Execution: A consistent ability to follow guidelines, notice subtle differences, and ensure outputs meet defined quality standards., • Background in fields such as literature, creative writing, history, philosophy, theology, or similar disciplines., • Prior experience in writing or editorial roles, such as content strategy, technical writing, or editing., • Curiosity about AI systems, machine learning, or creative technology tools., • Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD, • Bonuses: Additional pay available based on project performance., • Type: Freelance/1099 contract — not an internship., • Location: 100% remote, • Schedule: Flexible hours — you choose when and how much to work., • Payouts: Weekly via our secure platform. This is a freelance position that is paid on a per-hour basis. We don’t offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.

Prior experience in writing or editorial roles, such as content strategy, technical writing, or editing.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: • Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives., • Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations., • Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments., • Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices., • Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme., • Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management., • Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required., • Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring:, • A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning, • Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders., • Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner., • Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations., • Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery., • Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements., • Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience., • Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience:, • A degree in a related field such as Business, or a similar discipline., • Experience in producing professional documentation or materials for internal/external stakeholders is a plus., • Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required."" Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people Safe@Sky What you'll do: • Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function., • Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy., • Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field., • Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance., • Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc., • Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group., • Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time., • Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions., • Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working., • Support senior leadership in the live response to major incidents or crises., • Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response., • Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function., • Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring:, • You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds., • Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business., • Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them., • Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements., • Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience., • Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business., • Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success., • Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework., • Calm under pressure and can execute clear command and control measures in stressful situations., • CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required."" Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people Safe@Sky What you'll do: • Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function., • Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy., • Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field., • Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance., • Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc., • Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group., • Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time., • Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions., • Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working., • Support senior leadership in the live response to major incidents or crises., • Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response., • Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function., • Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring:, • You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds., • Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business., • Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them., • Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements., • Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience., • Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business., • Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success., • Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework., • Calm under pressure and can execute clear command and control measures in stressful situations., • CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required."" Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: • Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives., • Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations., • Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments., • Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices., • Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme., • Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management., • Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required., • Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring:, • A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning, • Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders., • Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner., • Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations., • Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery., • Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements., • Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience., • Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience:, • A degree in a related field such as Business, or a similar discipline., • Experience in producing professional documentation or materials for internal/external stakeholders is a plus., • Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required."" Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people Safe@Sky What you'll do: • Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function., • Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy., • Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field., • Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance., • Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc., • Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group., • Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time., • Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions., • Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working., • Support senior leadership in the live response to major incidents or crises., • Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response., • Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function., • Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring:, • You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds., • Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business., • Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them., • Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements., • Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience., • Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business., • Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success., • Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework., • Calm under pressure and can execute clear command and control measures in stressful situations., • CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required."" Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: • Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives., • Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations., • Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments., • Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices., • Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme., • Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management., • Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required., • Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring:, • A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning, • Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders., • Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner., • Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations., • Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery., • Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements., • Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience., • Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience:, • A degree in a related field such as Business, or a similar discipline., • Experience in producing professional documentation or materials for internal/external stakeholders is a plus., • Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required."" Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: • Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives., • Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations., • Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments., • Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices., • Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme., • Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management., • Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required., • Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring:, • A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning, • Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders., • Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner., • Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations., • Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery., • Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements., • Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience., • Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience:, • A degree in a related field such as Business, or a similar discipline., • Experience in producing professional documentation or materials for internal/external stakeholders is a plus., • Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required."" Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people Safe@Sky What you'll do: • Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function., • Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy., • Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field., • Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance., • Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc., • Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group., • Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time., • Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions., • Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working., • Support senior leadership in the live response to major incidents or crises., • Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response., • Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function., • Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring:, • You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds., • Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business., • Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them., • Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements., • Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience., • Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business., • Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success., • Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework., • Calm under pressure and can execute clear command and control measures in stressful situations., • CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required."" Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Be Your Own Boss – Become a Gopuff Delivery Partner!.Earn what you want, when you want.Deliver with your own vehicle, on your own schedule – and start earning fast.Whether you’re new to delivery or an experienced courier, you’re welcome at Gopuff.Your own vehicle (car, moped or bike).Smartph

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people Safe@Sky What you'll do: • Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function., • Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy., • Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field., • Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance., • Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc., • Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group., • Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time., • Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions., • Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working., • Support senior leadership in the live response to major incidents or crises., • Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response., • Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function., • Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring:, • You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds., • Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business., • Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them., • Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements., • Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience., • Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business., • Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success., • Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework., • Calm under pressure and can execute clear command and control measures in stressful situations., • CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required."" Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." This role is an exciting opportunity to join us as a manager in our operational resilience team. Operational Resilience at Sky is more than just Business Continuity. We're a source of expert advice and support for the organisation. Working closely with senior internal and external stakeholders, we provide analysis, insight and solutions that help to keep people, assets and sites safe across the Sky family. The excitement is in the challenge; from strategy development to incident response, we work across the business to support, challenge and upskill the teams that help keep all our people Safe@Sky What you'll do: • Help shape and lead elements of a best-in-class operational resilience function. Provide clear strategic / tactical level subject matter expertise to meet the wider strategic objectives of the team and the wider Group Resilience function., • Own the performance of the Operational Resilience delivery at Sky, maintaining industry leading performance on key metrics such as (but not limited to) incidents; continuity planning; finances and meet agreed SLAs as outlined in resilience strategy., • Be a business continuity expert and trusted business partner to senior leaders in the business. Be up to date with and able to implement the most cutting-edge developments in this field., • Own and be accountable for maintaining a strong, robust and well-designed, Group-wide control environment, working with Market resilience leads to ensure compliance., • Test and improve resilience capabilities through the design and delivery of exercises, stress-tests, reverse stress-tests etc., • Liaise with Market resilience leads, ensuring good working relationships, clear and firm governance, support, guidance and collaboration on resilience across the Group., • Maintain up to date metrics on Group-wide resilience capability and be able to present in detail up to Executive level at any time., • Liaise with a wide network of Stakeholders, ensuring that they are provided with relevant, timely and accurate information which informs and directs business decisions., • Work with key Group stakeholders like commercial and technology teams to ensure full tie-in of resilience principles and ways-of-working., • Support senior leadership in the live response to major incidents or crises., • Be the first point of contact for both internal and external audit assignments covering crisis, continuity and emergency response., • Collaborate with other teams within Group Resilience to contribute towards continuous improvement across the function., • Be able to deputise for the Head of Op Resilience when appropriate. What you'll bring:, • You have an excellent understanding of how resilience enables an organisation and are able to demonstrate the value it adds., • Strong leadership qualities and the ability to communicate at the strategic through to the operational levels of the business., • Strong problem solver, able to analyse and understand issues, problems or challenges and develop solutions to them., • Has the proven ability to think outside of the box, challenge industry norms and adapt quickly to evolving requirements., • Proven ability to innovate in the design of processes and solutions to deliver specific outcomes across all areas of operational resilience., • Strong stakeholder management, relationship building, influencing, facilitating and presenting skills at every level of business., • Solutions focused - measures their output on whether issues, problems or challenges are resolved as a criteria for success., • Works iteratively, at a high tempo, delivering quickly and frequently to produce high quality documents and outputs which require little to no rework., • Calm under pressure and can execute clear command and control measures in stressful situations., • CBCI Qualification Team overview: 'Operational Resilience' is Sky's ability to prepare for, withstand and bounce back from threats and shocks. The goal of Sky's operational resilience capability is to maintain the customer experience and to safeguard Sky's people, business and reputation. Sky's operational resilience model addresses the linked fields of business continuity, incident management, crisis management and emergency response. The Rewards: There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few: • Sky Q, for the TV you love all in one place, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required."" Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. The Employee Relations Team support high level/complex ER cases, delivering consistent and clear advice to line managers on the application of Sky policies and processes to ensure managers are acting in accordance with statutory requirements, within the agreed SLAs and making sure that the approach is congruent with our employer brand and our values. Please note that this is a 12 months FTC. What You'll Do: • Use a coaching style to advise managers on the application of Sky ER policies and processes on complex, sensitive and high-risk cases., • Use adept judgement to identify risk areas during conversations with managers / review of case management data and MI and take immediate remedial action where required . Be clear with managers what is within their scope to decide., • Stretch manager thinking to consider implications of their decisions from an employee and business perspective., • Provide feedback to managers to help build their knowledge and skills., • Audit and review quality of line manager case management during and after case conclusion, in line with audit requirements and to ensure due diligence - in terms of documentation, delivery, timescales etc., • Ensure that all case related interventions are captured accurately on the Case Management tool within set timescales and within set data protection guidelines to ensure no business risk., • Make judgements and advise managers where Occupational Health (OH) input is required and raise to OH., • Identify common policy / process queries / misconceptions and where required investigate the scope/scale of the issue and discuss with ER Managers., • Continually seek opportunities that will reduce the number of escalated cases., • Support the ER Managers in the design and development of ER policies, processes and supporting material., • Contribute to continuous improvement activity, for example upskilling managers and process improvements., • Provide advice & guidance as a skilled ER specialist on business led initiatives. " What You'll Bring: • Experienced in an ER or HR generalist role, where you have handled complex ER cases, ideally including complex grievances., • Experience in providing complex HR and ER advice and direction to Managers, ideally from Team Leader to Senior Director., • A broad understanding of HR policy and employment legislation., • An ability to balance the needs of our employees, the business and employment legislation to assess risk and support managers in making the best decision for all., • A continuous improvement approach, ideally with experience of improving ER or HR Service processes or ways of working. Team Overview: " Human Resources " Our HR team is all about making Sky a great place to work that's both fair and inclusive for our people. We do OUR best to help everyone be at THEIR best! From hiring fantastic people to offering great benefits, from supporting learning and careers to making sure everyone gets paid on time - it all makes a difference. We want our people to have everything they need to design fantastic products, create outstanding TV, deliver the best customer service and much, much, more. " The Rewards: " There's a reason people can't stop talking about #LifeAtSky! Our great range of rewards really are something special, here are just a few: • Access to free NOWTV, for streaming all your favourite shows, • A generous pension package, • Private healthcare, • Discounted mobile and broadband " How You'll Work: " At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. The hybrid working expectations for this role are 3 days in the office per week. " Your Office Base: " Osterley " Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. " On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. " Inclusion: " At Sky we don't just look at your CV. We're more passionate about who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can." " Why wait? " Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

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Effectively engaging with VLE and research resources and facilitate students’ learning by means of engagement with online resources and activities. You will be willing to lead a specific area of literacy development, such as reading, writing, critical thinking, numeracy, digital skills, research s

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Expertise in digital educational resources development, course design and curriculum development. A Postgraduate Certificate of Academic Practice or equivalent teaching qualification (or commitment to enrol on a teaching programme during the probationary period and complete within three years) or Fe

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Providing tutorial consultations with students, constructive comments individual to each student's need, explaining where work fails to meet assessment criteria and suggesting ways to improve their work / working practices.

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This includes for example, improving English language and numeracy, organisational and presentation skills, digital literacy and basic IT skills, reading, writing and higher order research skills. Delivering/evaluating teaching and identifying areas for potential improvement to enhance the quality

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Flat Iron is to make remarkable steak accessible to all.To do that, we have an amazing team of great people who love what they do.So much so, that we have been recognised as a Sunday Times Best Place to Work for 2025.Quite simply, our team is everything.We have always believed that if we select an a