Administrative Assistant

Who we are: K Health is venture-backed, fast-growing startup with a mission to use the power of Artificial Intelligence (AI) to get everyone access to higher quality healthcare at more affordable costs. We’re looking for mission driven individuals to join our team and help us eliminate healthcare inequalities to build a better and healthier future. Featured most recently in Forbes and Business Insider as a leading AI startup, K Health is a telehealth company that harnesses the power of technology to help provide the smartest digital healthcare platform to patients, hospital systems, and providers across the United States. Our AI powered application helps bring together the knowledge of thousands of doctors and anonymous medical data to provide the highest quality care to our patients. We offer a free symptom checker, 24/7 access to board-certified doctors, ability to refill prescriptions from your phone, and more. All within one application - no insurance or preauthorization required. K Health was founded in 2016, and has partnered with visionary and leading hospital systems and providers such as Cedars-Sinai, Mayo Clinic, and Elevance Health. Join us on our mission to help provide better healthcare for less. About the role: We are seeking a patient-first minded Care Concierge Agent to join our Clinic Team. The successful candidate will take a white glove approach to handling the needs of patients within the Clinic. This includes coordinating appointments, providing information about treatment options, handling support questions, and managing provider schedules to ensure the clinic operates smoothly to deliver high quality medicine. This role will be an in person role with the opportunity to work remotely in the future. Must be flexible including nights, weekends and some holidays. Core Competencies: Hospitality: ​​Care Concierge agents provide a warm and welcoming experience for both providers and patients, while being open and accommodating to new ideas and processes for continuous improvement. The ideal candidate will have a patient first mindset. Accountability: Care Concierge agents take responsibility for the patient and provider experience, follow through on commitments and hold themselves to delivering high-quality results.The ideal candidate will be able to work independently to contribute to the team’s goals. Enterprising: Care Concierge agents demonstrate resourcefulness, initiative and drive to tackle their work energetically and with curiosity.The ideal candidate has a “get it done” attitude. Professionalism: Care Concierge creates a positive and productive work environment for themselves and others. They achieve this by communicating with clarity and conciseness, actively listening and responding timely to requests.The ideal candidate is responsible and takes their work seriously. Collaboration and Feedback: Care Concierge agents work effectively with others towards shared goals, value different opinions and perspectives, are willing to assist others when needed and are flexible and willing to adjust to changing circumstances. The ideal candidate works with their team to support the overall patient experience of the clinic. What you'll be doing: - Patient Experience Management - Develops close relationships with and serves as primary point of contact for patients - Onboards patients and validate insurance and IDs within department SLA requirements - Schedule appointments, follow-up visits and support the patient in navigating care outside of the virtual clinic - Maintain detailed records of patient interactions and progress to ensure accurate information across all systems - Communicate effectively and proactively with patients, providers and co-workers to facilitate care - Ability to build relationships with different types of people, including clients, organization members, and health care providers - Initiate outreach and missed appointment procedures - Maintain strict confidentiality in accordance with HIPAA policies - Patient & Provider Product Support - Act as an expert on the Clinic App and related systems, processes and tools - Handle multi-channel patient communication based on the needs of the patient (phone, chat, SMS, email) - Monitor Provider schedule adherence and performance within department’s SLAs - Troubleshoot and document technical issues for patient resolution - Act as a liaison between patients, clinical operations and healthcare providers while taking ownership of the patient experience What we're looking for: - 1+Years in Healthcare/Hospitality experience - Team player in a small, supportive environment. - Ability to work with phone, chat, sms and email communication. - Empathetic, trustworthy, and passionate about patient care. - Organized and flexible: handle changing needs with ease. - Tech-savvy: troubleshoot and explain to patients. - Experience with Epic, Salesforce, G-Suite, Jira, and Slack - High school diploma (associate's/bachelor's in healthcare preferred). - This role is hourly, below compensation is the suggested annual gross pay. - This will be an in-person/in-office Benefits & Perks: - Hybrid work schedule with weekly lunches and stocked fridges - Monthly social committees for company events - 18 vacation days, 9 company holidays, 5 sick days, and 2 personal days - Stock options for every full-time employee - Paid parental leave - 401k benefit - Commuter Benefits - Competitive health, dental, and vision insurance options Compensation: $40,000 - $50,000 USD

This position is perfect for a local LIC or Astoria resident. It involves handling phone calls and inquiries, performing receptionist duties, utilizing clerical skills for administrative tasks, database entry, maintaining effective communication with clients and colleagues, and providing exceptional customer service while assisting with various administrative functions. Spanish a + . Tentative hours are Monday - Friday from 9am - 2pm. Please forward resumes. No phone calls accepted. Thank you!

This position is responsible for assisting a multi faceted and flourishing company in the successful operation of their day-to-day business and growth. This role is responsible for communicating direction, helping and follow-up on policies, procedures and assigned projects as directed. The position will be responsible for managing multiple administrative functions related to executive support, coordinating meetings, and will collaborate on special projects and assignments as needed. He/she will be responsible for confidential and time sensitive material in an environment where professionalism, competence, communication skills and confidentiality are of paramount importance. Come join an organization that personifies excellence and continually strives to provide world-class customer service to our valuable customers. Consider becoming a member of our team! This person must have the ability to interact with everyone in a fast-paced environment, sometimes under pressure while remaining flexible, proactive, resourceful and efficient. The person must have the highest levels of professionalism and confidentiality. We are looking for the services of an achievement-oriented, career-minded Administrative Assistant to effectively support a growing company. Candidate should be a self starter and highly motivated to provide excellent work product. Must be flexible and willing to “wear many hats” at any time for a small office environment. Primary duties include: Office Administration Office administration experience preferred in a telecom or IT related field. Communicate and handle incoming and outgoing communication. Assist with preparation of presentation material. Review and summarize various reports and documents. Prioritize multiple projects and initiatives simultaneously. Arrange travel schedules and reservations for management as needed. Must possess strong written and verbal communication skills Must be detail oriented. Independently and proactively prioritize and handle multiple responsibilities. Highest of proficiency at Microsoft Office, Smartsheet, CRM, all Social Media portals and tools, including Excel, Word, PowerPoint, Outlook Maintain Executive calendars including scheduling all travel, meetings, setting up conference calls, etc.; Prepare board presentations and minutes for distribution to members and investors. Establish accessible and supportive relationships with auditors, project managers, remote support consultants. Develop and prepare spreadsheets, PowerPoint presentations, and other documents as required. Prepare routine and advanced correspondence including letters, memoranda, and reports; Resolve problems and make recommendations related to administrative functions; Perform general office duties such as ordering supplies, office staff PTO calendars, general office cleanliness, processes High energy individual with self-direction, discretion and strong work ethic; Demonstrated ability to work collaboratively and in a team-oriented environment; Outstanding verbal, interpersonal and written communication skills; Proven track record of time-management, multi-tasking and meeting tight deadlines Qualified candidates will have significant experience in a similar role, with a reputation for maintaining confidentiality, using discretion and good judgment. Excellent computer skills, a high attention to detail in all written and verbal correspondence, and a high level of professionalism are required. Office Management SOPs Administrative Assistant/CSR The CSR handles customer inquiries, issues, and support requests, ensuring positive customer experiences. Primary Responsibilities: Client Support: Handle incoming client calls, emails, and chat requests. Troubleshoot and resolve issues related to telecom services and IT systems. Ticketing System: Create and manage service tickets, ensuring they are properly categorized and escalated if necessary. Follow up on tickets to ensure timely resolution. Product/Service Knowledge: Maintain up-to-date knowledge on company products, services, and troubleshooting procedures. Provide customers with clear instructions, support materials, and service updates. Customer Relationship Management: Ensure customer satisfaction by being empathetic, proactive, and communicative. Track customer feedback and suggest improvements to services or processes. Escalation Handling: Escalate unresolved issues to the appropriate department or technician. Ensure escalations are tracked and handled promptly. Key Tools: Revio, HubSpot, MS Teams, Misc Sales tool The Administrative Assistant’s primary goal is to ensure efficiency, organization, and effective communication, handling a variety of tasks across different industries (technology and construction). General Responsibilities: Calendar Management: Organize and maintain the CEO’s calendar, ensuring that all meetings, deadlines, and appointments are aligned with priorities. ** Communication Management:** Serve as the point of contact between the CEO and employees, clients, partners, and stakeholders. ** Document Preparation & Filing:** Prepare reports, presentations, and other documents as required by the CEO. Maintain organized digital and physical filing systems. ** Travel Coordination:** Organize travel plans, including flights, accommodations, and itineraries. Meeting Support: Prepare meeting agendas, take notes, and ensure follow-ups. ** Project Management Assistance:** Coordinating with Project Manager to maintain calendar and ensure all projects are on time and all tasks are communicated properly. ** Financial & Expense Tracking:** Assist with keeping receipts and expenses up to date working with company accountant. ** Confidentiality & Discretion:** Maintain confidentiality and exercise discretion in handling sensitive information. Job Type: Full-time ** Pay:** $46,500-52,500K per year Benefits: 401(k) Dental insurance Life insurance Paid time off Professional development Referral program Schedule: Start time 7 am ceo call 8:30-5:30 in office Monday to Friday Experience: Administration (2+years experience) Ability to Relocate: New York, NY 10018: Relocate before starting work (Required) Work Location: In person

Hi - My name is Andy. I have a financial services company with offices in Queens and Long Island. I am looking for a personal assistant that can type, answer calls, and be a great assistant. Possibly accompany me to some networking events. Experience is not needed as I am willing to train the right fit.

Chinese-owned bus company seeking a full-time Office Assistant. Work Hours: Monday to Friday, 9 AM to 5 PM Location: Maspeth, Queens, NY Requirements: Fluency in Mandarin and English (both spoken and written communication, including emails); proficiency in basic office software and detail-oriented. Compensation: $18/hour during the probation period; annual salary of $35K to $50K after the probation period depending on performance. Responsibilities include but are not limited to: answering calls, document organization, data entry. Candidates should possess strong organizational and time management skills, as well as professionalism in communication. 我们诚聘全职办公室文员。 工作时间：周一至周五，早上9点至下午5点 工作地点：纽约皇后区Maspeth 要求：需中英文流利，能够进行流利对话及撰写、回复邮件；熟练使用基本办公软件；工作严谨细致，责任心强。 薪资：实习期时薪$18，转正后年薪35K~50K，具体视能力而定，需报税。 职责包括但不限于：接听电话、前台接待、文件整理、数据录入、协助团队日程管理。希望您具备优秀的组织能力、时间管理能力以及与同事和客户沟通的专业态度。有办公室管理经验者优先。

Cuerno is part of Grupo Costeño, a renowned Mexican hospitality group with over 50 restaurants across Mexico and Spain. We are now opening our first restaurant in New York, bringing the rich flavors of Mexico to the city’s vibrant dining scene. Our vision combines bold, authentic Mexican cuisine with a modern, elevated dining experience. At Cuerno, we celebrate the best of Mexican culture through carefully crafted dishes and an exceptional beverage program, featuring premium tequila, mezcal, and other curated selections. Join a dynamic team that values creativity, collaboration, and cultural authenticity. Position Overview: The Administrative and HR Coordinator will play a key role in supporting Cuerno NY’s operations by managing day-to-day administrative tasks and human resources functions. This role demands a detail-oriented professional with strong organizational and communication skills. Fluency in Spanish is essential for effective communication with our corporate office in Mexico and our diverse team. Key Responsibilities: Administrative Functions Review and reconcile daily cash and credit card sales with the POS system. Track and process invoices, ensuring timely submission to the corporate office. Upload scanned invoices and maintain accurate digital records in the company’s accounting software. Coordinate with vendors to ensure accurate billing, timely payments, and maintain positive relationships. Process and track accounts payable tasks, including cutting and mailing checks. Set up new vendor accounts and maintain up-to-date vendor records, including W-9 forms. Assist with inventory tracking and ensure stock levels are reported accurately. Organize and maintain hard and digital files for easy accessibility. Human Resources Functions Process and submit weekly payroll, ensuring accuracy and compliance with local, state, and federal wage laws. Update payroll systems with new hires, terminations, and pay rate changes. Oversee new hire onboarding, including managing onboarding paperwork, distributing training materials, and verifying employee identification. Maintain employee files and ensure proper flow of HR documentation between management and corporate. Monitor compliance with federal, state, and local employment laws; recommend and implement best practices. Assist with recruiting efforts by maintaining job postings, managing applications, and scheduling interviews. Administer employee benefits, including health insurance, PTO, and other perks. Act as a liaison between staff and management to resolve workplace issues and foster a positive environment. Qualifications: At least 3 years of experience in administrative, HR, or operations roles within the hospitality industry. Proficiency in Microsoft Office and accounting software; experience with POS systems is a plus. Strong understanding of payroll systems and compliance with employment regulations. Excellent organizational skills and the ability to manage multiple priorities in a fast-paced environment. Fluency in Spanish is required to communicate with the corporate office in Mexico and support bilingual staff. Exceptional communication skills and a team-oriented mindset.

Key Responsibilities: HR Support: Assist in the recruitment process (scheduling virtual interviews, preparing job postings, etc.). Help with onboarding and orientation for new remote employees. Maintain and update employee records in the HR management system. Assist with employee benefits administration. Track remote employee attendance and time-off requests. Help with the performance management process, including documentation for remote employees. Administrative Support: Provide general remote office support (email management, scheduling virtual meetings, managing calendars). Assist in the preparation of reports and documents for leadership. Manage virtual office supplies and handle remote work-related logistics. Perform general clerical duties, including file management, scanning, and data entry. Organize and assist in scheduling virtual meetings and appointments. Provide remote support for team members with ad-hoc administrative tasks as needed. Compliance Assistance: Assist in ensuring compliance with Labor laws and company policies, particularly as they apply to remote work. Maintain records to meet legal and regulatory requirements. Stay informed about any changes in HR-related regulations, especially those applicable to remote employees. Other Duties: Provide general support to senior management remotely. Help implement and improve virtual office processes for greater efficiency. Offer assistance in implementing systems for employee engagement and retention in a remote setting.

Assistant