Concierge

Live Nation is hiring full time employees to work for the Coney Island Amphitheater for the upcoming season. Please see details below, and apply if you have the requirements! Ushers, Ticket Takers, Guest Ambassadors - $18.75/hr MUST have full time availability Must have 2 years of experience in a customer service/guest service role

Residential and commercial property owners, now more than ever, realize how big a role Janitors play in protecting the health of tenants, guests, and vendors. So, we're looking to hire friendly and detail-oriented housekeepers or residential cleaners to provide common area and bathroom cleaning services. You’ll be ensuring tenants, guests and vendors have a clean, healthy and safe property to live or work in. It’s important to be polite and respectful as well as thorough and observant of what more can be done to provide the highest level of service. Primary Job Responsibilities: - Vacuuming, sweeping, and mopping floors of various types. - Stripping, buffing and waxing floors of various types as well. - Dusting ceilings, light fittings, countertops, and loose furniture. - Scrubbing and sanitizing bathroom toilets, sinks, and kitchen fixtures. - Emptying trash cans as well as washing and drying windows. - Requesting cleaning supply orders, reporting breakages and needed repairs. - Assisting building management with all projects and all other job duties as requested. Requirements: - 3+ years of housekeeping or residential cleaning experience using cleaning products, equipment to clean floors and carpets. ­ - Must be able to lift 50 pounds or more. - Willing to stand on your feet for extended periods of time. ­ - Able to work on a team as well as independently when needed. - Strong report writing and clear verbal communication skills. ­ - A High School diploma or equivalent is preferred. Benefits - Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits. - All employees (full-time and part-time) are eligible to participate in the company’s 401K which has an employer match.

We're seeking Seasonal Guest Service Agents. About You: This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System. About the Opportunity: Seasonal Guest Service Agents are our eyes, ears, and friendly faces on the ground at each of our terminal locations. Agents will act as ticket agents, customer service representatives, concessionaire and ambassador to the many passengers exploring the unique neighborhoods that Citywide serves. They are responsible for selling tickets, answering questions, and managing queues. Part-time Seasonal hourly rate of $17.56. Weekends and holidays a must. Essential Duties & Responsibilities: - Ensuring all passengers have a pleasant experience and are informed about the different ways to purchase tickets (either via Ticket Vending Machines, our Mobile App, or through Guest Service Agents). - Must be able to handle money and tickets accurately and responsibly and effectively handle cash and credit card sales in high volume and quick-paced environment. - Responsible for accurate cash counts and deposits. - Promote the Mobile Ticketing App. - Act as ambassador who promotes all things ferry. - Knowing and communicating information about the ferry service, including rules, regulations, and basic knowledge about the neighborhood where assigned. - Most positions require working alone, but some may require working with a partner. - Contacting managers with information regarding any major ferry delays, incidents, or passenger complaints. Including filing reports with your Supervisor regarding any ADA/Discrimination complaints from passengers. - Set up and break down of ticketing cash drawer, filling out paperwork related to ticket sales. - Communicating with other guest service agents in other locations regarding vessel delays or other information. - Constantly and consistently making proactive announcements to passengers between departures. - Maintaining a manageable queue for waiting passengers. Keep the queueing area organized, clean and clear. - Assisting customers when boarding the vessel in order to ensure that they have correct tickets and are aware of the direction they will be traveling on each vessel. - Manning the ticket window or location during hours of operation. Agents are not permitted to leave their assigned location without approval from a Supervisor. - Selling ferry tickets via cash or credit card. - Selling on-board concessions. Managing inventory onboard the vessels. This requires setting up your concessions area by putting out all shelves and products and keeping shelves stocked at all times. This also requires the concessions area to be setup with an alcohol display. - Checking product quality by monitoring expiration dates and reporting any expired or damaged products to your Supervisor. - This position may require the ability to stand for long periods of time and work outdoors in all weather conditions. Guest Service agents are not permitted to utilize passenger seating areas or tables for personal use. - Guest Service agents will assist in training new hires as needed for upland and concessions shifts. - Demonstrate RESPECT Values with internal and external guests. - Hold yourself and all employees accountable to the Environmental, Safety, Security and Quality Respect and SMS systems of the organization and work to support the HSSQE team to implement such systems, plans and control of records and documentation. - Understand and follow all RESPECT procedures that relate to your job duties. - Work with a “safety-first” attitude. - Minimize your impact on the environment when at work. - Treat our customers with RESPECT at all times. - Accurately complete all documentation including payroll, time sheets, revenue reports, paperwork, and invoices on a timely basis. - Know and understand internal policy and external regulatory requirements that relate to your position and department. - Other Duties as assigned Requirements & Qualifications: - Position requires working on the Brooklyn, Queens, and Manhattan waterfront. - Previous experience in ferry, transit, hospitality, or attraction industry preferred. - Experience working in customer service, retail, or visitor services a plus. - Standing, bending, stooping, and lifting weights up to and including 60 lbs. may be required. - A hospitable service atmosphere must be projected at all times. - Ability to work weekends and holidays is a must. - Must be 18 years of age

Ticket Takers - $16.50 - Must be motivated and willing to put forth your best effort to maximize customer satisfaction - Must be able to commute to Coney Island - Open Availability - Entry Level Host/Hostess - $16.50 - Must be motivated and willing to put forth your best effort to maximize customer satisfaction - Must be able to commute to Coney Island - Open Availability - Entry Level Busser - $16.50 - Must be motivated and willing to put forth your best effort to maximize customer satisfaction - Must be able to commute to Coney Island - Open Availability - Entry Level Cashier/Counter Service - $16.50 - Must be motivated and willing to put forth your best effort to maximize customer satisfaction - Must be able to commute to Coney Island - Open Availability - Entry Level Barback - $16.50 - Must be motivated and willing to put forth your best effort to maximize customer satisfaction - Must be able to commute to Coney Island - Open Availability - Entry Level Cook - $16.50 - 18 - Must have at least 2 years of food prep/chef/prep cook experience - Must be able to commute to Coney Island - Open Availability

Now Hiring: Receptionist – Be the Face of Our Company! Are you organized, professional, and great with people? We’re looking for a Receptionist to be the first point of contact for our business, ensuring a welcoming and efficient front desk experience for clients, visitors, and team members. Why Join Us? Competitive Pay & Benefits – Health insurance, PTO, retirement plans & more Career Growth Opportunities – We invest in our employees’ success Positive Work Environment – Friendly andsupportive team culture Flexible Scheduling – Full-time & part-time positions available Key Responsibilities: • Greet visitors and clients with a warm andprofessional demeanor • Answer and direct phone calls, emails, andinquiries efficiently • Schedule appointments and manage calendars with accuracy • Handle administrative tasks such as data entry, filing, and office organization • Ensure the reception area is clean, organized, and welcoming • Assist other departments as needed to keep operations running smoothly What We’re Looking For: Excellent communication & interpersonal skills Strong organizational & multitasking abilities Proficiency in Microsoft Office & office management software A professional and friendly attitude with a customer-first mindset Previous experience in reception, customer service, or administration is a plus! Ready to be the face of our company? Apply today and start your journey with us! Would you like this tailored for a specific industry (e.g., medical, corporate, hospitality)?

Position: Sales Consultant Location: Brooklyn, NY Reports to: VP of Sales & Marketing Hours: Full-time, 40 hours per week (some evenings/weekends) About the Position Brooklyn SolarWorks is seeking a passionate Solar Sales Consultant to join our dynamic Sales team. As a Solar Sales Consultant, you are the face of Brooklyn SolarWorks in our community. You are the expert that guides homeowners through the exciting, and seemingly complex journey, to going solar. You are comfortable presenting complex topics in an easy-to-understand way for our clients. You are a pro at all things solar in NYC, and project warmth and integrity in all customer interactions. The rapport you build with our customers will help you build a referral network of friends and neighbors, through which you will increase your sales volume and continue to spread clean energy throughout the city. Brooklyn SolarWorks reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity. Responsibilities: - Complete daily phone and in-person consultations. - Gather information to accurately identify your customer’s solar needs. - Prepare and share quotes with our customers. - Satisfying all customer questions and concerns about their potential solar installation. - Prepare loan applications for customer completion. - Generate and share contracts. - Signing new customers up for installation - and passing the project along to our permitting team. - Generate referral business. - Attending company meetings and events. - Providing customers with quotes and tax credit information. - Providing after-sales service including courtesy calls and site visits. Required Skill Set: - At least (3) three years of sales consultant experience. - Valid NYS Driver’s license. - A clean driving record is required. - Excellent interpersonal skills. - Friendly disposition. - Ability to relate technical information in easy-to-understand terms. - Ability to travel around the city and work irregular hours. - Marketing strategies and consumer psychology experience. - Strong computer skills (Google suite etc). - Ability to work independently and under moderate supervision. - Strong Relation-building skills. - Prior sales in a B2C environment. - Technical sales experience. - Referral business experience. Preferred Skill Set: - Bi-lingual (spanish). - Prior solar sales experience is strongly recommended. - Knowledge of industry trends. - A passion for Brooklyn SolarWork’s mission. Benefits/Compensation: - Pay: $50,000.00 - $60,000.00 per year, OTE is $100k annual (commission) - (Free options are available) Health (HSA), Vision, Dental and Life Insurance - 401k (Traditional & Roth) retirement plan + 4% tiered company matching. - Transportation perks/benefits - Paid Time Off + Sick Days - 11 Company Holidays - Quarterly Profit-sharing Bonus - Free Employee Assistance Program - Monthly Commuter Travel Benefits (MTA Metrocards) - Occasional Company provided snacks and lunches - Additional Voluntary Benefits. .. i.e. HSA, FSA, Pet insurance, STD, LTD etc… How to Apply: Interested applicants must provide a resume to be considered. Brooklyn SolarWorks offers equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, language, religion, age, sex, national origin, citizenship, immigration status, disability status, genetics, family or marital status, protected veteran status, sexual orientation, gender/gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interview Stages: Candidate Applies- Resume is Reviewed- Interview Request- Interview Conducted- Hire is made. Remote Status Travel % Hybrid 50% About Brooklyn SolarWorks Brooklyn SolarWorks was founded in 2015 with a purpose and mission to make “solar” appealing, easy, and available for all Brooklyn’s urban homeowners. To meet the challenges of installing solar on NYC rooftops, BSW has pioneered a one-of-a kind solar canopy design and developed unique installation methods. Brooklyn SolarWorks is a trailblazer in New York City's solar energy industry, specializing in innovative and aesthetically pleasing solar panel installations for urban spaces. We are passionate about making solar energy accessible and practical for city dwellers while contributing to a cleaner and more sustainable future. If you’re eager to be part of a mission-driven organization committed to environmental innovation and urban sustainability, we want to hear from you. Why Brooklyn SolarWorks We are committed to building a diverse, sustainably minded, comfortable and ever-growing team that allows us to deliver a high degree of customer satisfaction and provide them with clean energy solutions. We believe and advocate for work life balance and growing at a manageable pace. Our staff and our customers are who we are, and here, their voice truly matters. To get a sense of our culture and environment check out our social media channels: IG, TikTok and FB: brooklynsolarworks, Twitter: bksolarworks. Company Values: Inquisitive, Committed, Adaptable, and Passionate. Awards - 2023-24, Solar Power World’s Top Contractors - 2024, Forbes Home’s Best Solar Companies in New York - 2024, City & State’s Trailblazers in Clean Energy (T.R. Ludwig) 2024 Employee Satisfaction Survey - 97% reported having a positive working relationship with coworkers - 92% reported they would recommend this company as a good place to work - 92% reported being treated respectfully and fairly

Job Title: Retail & Workshop Coordinator Location: alchemy. - Red Hook location Job Type: Part-Time (Thursday - Sunday) About Us: alchemy. is a boutique retail experience in Red Hook, Brooklyn, offering handcrafted perfumes, candles, and permanent jewelry, along with interactive DIY workshops. We are looking for a dynamic and customer-focused Retail & Workshop Coordinator to oversee our in-store events, engage with customers, and help grow our creative community. Responsibilities: Workshop Coordination: - Schedule, organize, and promote DIY workshops, ensuring smooth operation and an engaging customer experience. - Oversee workshop sessions, providing guidance and support to participants. - Maintain workshop materials and inventory, ensuring supplies are stocked and prepared. Retail Sales & Customer Engagement: - Assist customers with product selections and educate them about our unique offerings. - Handle sales transactions, process payments, and maintain an organized retail space. - Provide exceptional customer service and foster a welcoming environment. Permanent Jewelry Services: - Schedule and perform permanent jewelry fittings with precision and professionalism. - Educate customers on the process and care for their jewelry. - Ensure tools and materials for permanent jewelry services are maintained and in good condition. ** Social Media & Marketing:** - Capture and share engaging content from workshops, retail displays, and customer experiences. - Assist in managing social media accounts by posting updates, responding to comments, and engaging with followers. - Collaborate on marketing initiatives to promote workshops, special events, and new product launches. Qualifications: - 2-5 years experience in retail, events, or a creative workshop setting is a plus. - Strong organizational skills and the ability to multitask effectively. - Comfortable working with customers, handling transactions, and facilitating workshops. - A passion for handcrafted goods, creativity, and engaging with the local community. What We Offer: - A creative and inspiring work environment in a growing Brooklyn brand. - Opportunities to develop skills in retail, event planning, and jewelry services. - Competitive pay based on experience.

Help families find the help they need! JOB IS IN QUEENS - REMOTE AND ON THE FEILD Work with families and navigate the Medicaid system with them. Help them find housing, mental health services, occupational health services, and all other New York programs. This job is partly remote and partly on the field. You'll be going to families' homes and speaking with them about what services they may need, helping them find those services, and helping refer them over too! Job duties: - Complete initial and annual comprehensive assessment of medical, behavioral health, and social service needs for the assigned health home enrollees. - Provide disease-specific education and information regarding community resources. - Collaborate with a variety of community providers and resources to obtain needed services and support, utilizing community and family resources to create a sustainable support system. - Request and coordinate team and patient meetings as needed or requested by patient/family and/or team and/or escalate care management when medical assessment is needed. - Ensure that diagnostic, post-hospitalization, and specialty referrals have been executed and that results received and acted upon as needed. - Document plan of care, patient utilization, activities, and other required information with the State and EMR. - Monitor assigned enrollees' utilization of services, ensuring care is accessible, attended, and effective. - Provide regular data to the team on patient compliance and strategies to improve patient compliance. - Participate in on-call activities as directed/scheduled by the Program Coordinator. - Participate in regularly scheduled team meetings as prescribed by the practice's policy. - Participate in cultural competency events and training appropriate to job duties. - Frequent non-medical management coaching, education, follow-up visits, and phone calls to patients to monitor progress and identify new barriers or concerns. - Assisting with financial or other social issues that may provide barriers to patient compliance - Providing education/guidance to patients and family on tools to manage chronic illnesses, developing individual and web-based tools and resources to improve compliance. - Identifying and connecting patients with community resources to assist with improving compliance with treatment protocols and social issues (e.g. legal aid). - Accurately and timely document all interventions into prescribed electronic medical record systems to ensure timely reimbursement in compliance with New York State Health Home regulations and Patient-centered medical home regulations. - Participate in patient/outpatient care training regarding the care management strategies for difficult-to-manage patients, and educate office staff on patient or office system issues, including communicating patient care inconsistencies between the primary care physician and referring specialists. Job Qualifications - The Health Home Care Manager must have a BA and a minimum of 2 years of relevant experience in Human Care Services. - Excellent communication and team skills, including the ability to form strong collaborative interdisciplinary partnerships across care settings. - Sound computer knowledge and skills, including an aptitude for using health information technology to guide activities. - Ability to work independently and meet deadlines. Creativity and strong organizational skills. - Valid NYS driver's license including access to reliable transportation that enables fulfillment of the position's travel requirements

The Floor Manager is responsible for leading, managing, and overseeing service. They manage their teams through the lens of Jack’s Wife Freda culture, ensuring the employee experience and the guest experience meet company standards. They embody the Jack’s Wife Freda philosophy of “leading from the door,” building connections and fostering community outreach. This key team member actively builds engagement and coaches their hourly teams. The Floor Manager leads by example, inspiring their team and their restaurant. The Floor Manager must have a full understanding of each area of their business, managing the day-to-day of their location, collaborating with their peers, and supporting their AGM. They are responsible for growing great talent from within through training, setting a high standard for service, and mentoring new talent. Responsibilities: ● Assist with training and development of new and existing employees. ● Foster teamwork among employees and peers. ● Work with FOH & BOH teams to ensure a consistent, outstanding guest experience. ● Address guest needs in an effective and timely manner. ● Work to minimize waste and maximize product through daily inventory check. ● Assist AGM to follow all NYC Department of Health standards (FOH DOH checklist), maintaining an “A” Grade. ● Authorize, control, and review all comps/ voids per shift. ● Identify, address and document daily employee performance issues according to HR standards. ● Ensure that each service is properly staffed and assign sections accordingly to ensure excellent service. ● Participate in regularly scheduled and yearly employee training. ● Follow proper cash handling procedures, holding employees accountable for proper cash handling (cross check with POS cash due and tips amount). ● Verify & correct time entries & tips in POS system to prepare payroll for AGM review. ● Create an enjoyable dining room atmosphere including lighting, music and temperature levels consistently. ● Perform varied duties to ensure proper restaurant operation according to standard operating procedure. ● Delegate service tasks accordingly to ensure that the service team is working together. ● Complete assigned projects in a timely manner. ● Direct and manage employees through the lens of Jack’s Wife Freda’s culture. ● Respond to guest needs through the lens of the Jack’s Wife Freda culture. ● Provide feedback about the employee experience with managers at weekly manager meetings, focusing on retention. ● Execute performance discussions and work with the management team to hold employees accountable through in-the-moment feedback. ● Participate in constructive communication between employees and BOH managers. ● Have a thorough understanding of and uphold policies and procedures of the Jack’s Wife Freda handbook, employee benefits, and company philosophies. ● Suggest and execute unique ways to show appreciation to Jack’s Wife Freda employees. ● Communicate any maintenance and repair as needed. ● Communicate any guest/staff issues. ● Support a decision-making process that empowers the team. ‘How we treat each other is the energy, magic and aspiration of Jack’s Wife Freda’ Jack’s Wife Freda provides equal employment opportunities (EEO) to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability status, genetic information (including family medical history), marital status, amnesty, status as a covered veteran or any other characteristic protected by applicable federal, state, and local laws.

Find full job description + how to apply here: https://www.unionsquarenyc.org/careers Union Square Partnership is a community-based 501(c)3 organization created more than 40 years ago to promote, preserve, and progress its vibrant namesake neighborhood. We cultivate a welcoming, diverse space and work to enhance livability, ensuring residents, workers, and visitors can revel in the time they spend in our neighborhood — and feel compelled to make it one of their go-to spots, set up shop, or even call it home. We foster a thriving economy, helping create a district that amplifies exciting new businesses and iconic brands, invests in public art, events, and local hidden gems, and offers a rewarding place to explore. In the square, history and history-making go hand in hand. We celebrate our space as an iconic, historic staple of New York’s civic life and as a destination for limitless opportunity, embracing and forging the distinct, one-of-a-kind reputation of Union Square every day. The organization comprises two non-profit organizations: a local development corporation and Manhattan’s first Business Improvement District (BID). The organization is managed by the Executive Director and overseen by a Board of Directors filled by Union Square’s leading civic leaders from the commercial, academic, residential, and cultural communities. As our Events + Public Space Programming Associate you will … The Events + Public Space Programming Associate plays a key role in planning and executing numerous public events in Union Square, specializing in on-site logistics and partner activations. Reporting to the Director of Marketing, Events, + Partnerships, your job will be to ensure seamless event operations and to cultivate strong relationships with external partners. You will be the on-the-ground leader, responsible for the smooth execution of events from start to finish. The Events + Public Space Programming Associate responsibilities include, but are not limited to: USP Stakeholder Events: ▪ Manage logistics for recurring stakeholder events, including USP’s Fall and Spring Board of Directors Meetings, USP's Annual Membership Meeting, and our Holiday Party. ▪ Plan and execute ad-hoc stakeholder events such as networking receptions, volunteer initiatives, community forums, and press conferences. ▪ Serve as the primary on-site coordinator for USP at all stakeholder and community events, ensuring seamless operations and alignment with organizational goals. Union Square Partnership-led Public Programs: ▪ Support the planning and execution of signature USP events like Summer in the Square and Harvest – A Benefit for Union Square Park, including vendor coordination, sponsorship management, marketing support, and administrative tasks, under the guidance of the Director of Marketing, Events + Partnerships. ▪ Act as the primary on-site coordinator for all major USP-branded events, ensuring flawless execution and a positive attendee experience. ▪ Contribute to the planning and execution of programming for external events hosted in partnership with USP, such as NYC Department of Transportation’s Car-Free Earth Day, NYPD’s National Night Out, and NYC Department of Small Business Services BID Day. Third-Party Event Support: ▪ Work closely with USP’s internal Business Operations team to support thirdparty partners seeking to activate events in Union Square, particularly within the district’s park and public plazas (as separately licensed by NYC Street Activity Permit Office and NYC Department of Parks and Recreation). Lead the following activities: ▪ Serve as the on-site representative for third-party events, ensuring logistical excellence and adherence to Union Square Partnership standards. ▪ Proactively promote Union Square’s public spaces to event producers and brands to attract a diverse range of events and activations. Provide support to USP’s Business Operations team for the following activities, which are led by that team: ▪ Conducting pre-event site visits and assessing event feasibility. ▪ Advising on potential NYC agency permit requirements, fees, and application processes. ▪ Providing guidance and support for coordination with relevant NYC agencies. ▪ Reviewing proposed site plans and event details for general safety and appropriateness (e.g., power, vehicles, noise levels, pedestrian circulation, branding/signage, talent, etc.). ▪ Liaising between USP departments (Operations, Marketing, and Planning) as needed to ensure seamless third-party event execution. Throughout all event planning and execution projects and activities described above, the Events + Public Space Programming Associate will: • Maintain meticulous event records and conduct post-event evaluations, tracking key performance indicators (KPIs), compiling comprehensive reports, and providing actionable insights for future program enhancements. • Manage event budgets effectively, ensuring expenses align with approved guidelines and maximize resource allocation. • Provide on-site event support, proactively troubleshoot issues, effectively liaising with vendors, and ensuring a positive and memorable experience for all participants. • Cultivate strong relationships with stakeholders and community partners, including local businesses, organizations, and vendors. • Engage with community members to support USP’s broader mission of creating vibrant and inclusive public spaces. • Provide comprehensive administrative support for event operations, including documentation of event details, contracts, and logistics. • Collaborate effectively with cross-functional teams to ensure alignment with USP’s overall mission, strategic goals, and brand identity. What you’ll need to excel in this position… • 2+ years of experience in event planning, public space programing, or a related field. • Interest and enthusiasm for public programming in New York City • Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously. • Experience with on-site event management and stakeholder coordination. • Demonstrated ability to problem solve and “think on your feet” • Excellent communication and interpersonal skills, with the ability to energetically engage and manage relationships with diverse stakeholders. • Proficiency in Microsoft Office Suite. • Flexibility to work evenings, early mornings, and weekends as required by event programming schedule. • Knowledge of permitting processes and public space guidelines is a plus. • Familiarity with project management tools is a plus. The proposed salary range is $50,000 - $60,000, commensurate with experience. USP is an equal-opportunity employer. All qualified candidates are encouraged to apply.

Balsamo® is a worldwide Mobility Management and chauffeured services group. Every day, we collaborate with our customers and their guests, supporting them with the organization of mobility on occasion of major worldwide events, business travel, and diplomatic services. Our mission: to provide the best mobility experience everywhere in the world. We are currently seeking two dynamic individuals to join the Balsamo® team as Operation Employee at our workplace in New York City, NY. Objective: Coordinate and oversee service execution to ensure a flawless experience for clients. Main Responsibilities: - Monitor real-time service execution. - Communicate with drivers, clients, and stakeholders to ensure accuracy and quality. - Quickly and efficiently resolve last-minute issues. - Manage driver schedules and availability. - Ensure every journey meets the high standards required by the brands. Essential Requirements - Excellent problem-solving skills, especially under last-minute conditions. - Strong attention to detail and service quality. - Ability to multitask and manage multiple operations simultaneously. - Willingness to work shifts, including night shifts (Monday to Friday). - Solid knowledge of IT tools for service tracking and coordination. Preferred Requirements: - Initiative and ability to work under pressure. - Additional language skills. - Flexibility with working hours. Sales Specialist Objective: Acquire and manage high-profile clients, ensuring tailored solutions for their mobility needs. Main Responsibilities: - Develop and maintain relationships with existing and new clients. - Create customized proposals for chauffeur services. - Collaborate with the operations team to ensure service quality. - Monitor customer satisfaction and suggest improvements. - Achieve sales targets and contribute to business growth. Essential Requirements: - Strong interpersonal and negotiation skills. - Ability to create tailored solutions for high-end clients. - Problem-solving mindset, especially in dynamic situations. - Goal-oriented with a proactive approach. Preferred Requirements: - Additional language skills. - Experience in luxury services or mobility industry. - Flexibility with working hours. Profile: The ideal candidate will possess good communication skills, the ability to plan their work effectively, and a strong predisposition to work in a team. Application Process: Selected candidates will be contacted to arrange an in-person interview at our offices located at 401 Park Ave S, New York, NY 10012. Career Growth Opportunities: Our New York office is a dynamic and growing environment. Employees with aspirations for growth have opportunities for career advancement and domestic/international business travel to follow on-site projects. Work Environment: We require flexible working hours, with the 40 weekly hours arranged in shifts from Monday to Sunday. There is also the possibility of remote work options one day per week. We offer matching 401(k) contributions and medical coverage. This application is addressed to all genders.

JOB TITLE: Patient Care Coordinator STATUS: ☐ Exempt ☒ Non-Exempt DIRECT REPORTS: ☐ YES ☒ NO REPORTS TO: Operations Program Manager CLINICAL: ☒ YES ☐ NO DEPARTMENT: Operations JOB SITE: All MMD Centers ** PRIMARY PURPOSE** Represent the company as the center’s first point of contact, greeting patients and key stakeholders upon entry into the center and via phone and digital communications. Accurately complete patient registration, insurance verification and patient collections. Drive a positive patient experience through execution of clinical and administrative duties. ** ESSENTIAL JOB DUTIES** Primarily accountable for specific functions and results. Ranked by descending order of importance. Not exhaustive and subject to change as necessary RANK ESSENTIAL FUNCTION DESCRIPTION Clinical Responsibilities Approximately 80% 1. Greet patients upon entering the center. 2. Register patients for visits carefully and efficiently. 3. Verify patient insurance and collect patient payments accurately. 4. Answer and route phone calls, taking and delivering messages as needed. 5. Respond to and resolve patient questions and issues, as needed. 6. Document patient information in the EMR accurately and completely. 7. Direct patient throughput and flow in the waiting area, engaging in patient service recovery, as needed. Administrative Responsibilities Approximately 15% 1. Organize office supplies at the front desk according to company best practice, restocking as needed. 2. Ensure the cleanliness and appearance of the waiting area for patients. 3. Complete daily procedure checklists. 4. Maintain 100% compliance with company trainings and policies. 5. Welcome new team members and provide support, as needed. 6. Engage in local marketing and marketing events, as needed. 7. Respond to and execute on email communications timely. Additional Responsibilities/Cross-Training Approximately 5% 1. Assist with intake duties when back-office staff are not available, including but not limited to: a. Collecting vitals, physical stats, and medical history. b. Performing point-of-care testing. c. Retrieving lab and ancillary test results for review by provider. d. Documenting any clinical services performed in the EMR. e. Ensuring patients are roomed, examined, and discharged timely. 2. Additional responsibilities as assigned. LICENSES & CERTIFICATES N/A – No licenses or certifications required. ** ** ** EDUCATION, COMPETENCIES & EXPERIENCE** 1. High school diploma or equivalent (minimum required). 2. Minimum of one (1) years’ experience working in a customer service setting, preferably in healthcare. 3. Strong customer service skills with a friendly and positive/enthusiastic presentation. 4. Strong attention to detail while maintaining a high level of organization. 5. Ability to work effectively with multiple managers and key stakeholders in a fast-paced environment. 6. Excellent interpersonal, communication, and diplomacy skills – team player who takes initiative and maintains a professional demeanor across all interactions. 7. Fluency in Spanish, Bengali, Arabic, Creole, French, or Hindi, a plus. ** PHYSICAL DEMANDS** Computer work which may require repetitive motions and remaining in a stationary position for extended periods of time Positioning, transporting, and/or installation of equipment or materials with weight load of up to 25lbs Traverse across different areas of the office/clinic and/or to different office/clinic locations Observation of details at close range (within a few feet of the observer) ** EQUAL EMPLOYMENT OPPORTUNITY STATEMENT** ModernMD is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. ModernMD makes hiring decisions based solely on qualifications, merit, and business needs at the time. EMPLOYEE ACKNOWLEDGEMENT I have reviewed this job description and understand all my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my location or department without it being specifically included in the job description. If I have any questions about job duties not specified in this description that I am asked to perform, I should discuss them with my immediate supervisor or a member of the Human Resources staff. I further understand that future performance evaluations and merit increases to my pay are based on my ability to perform the duties and responsibilities outline in this job description to the satisfaction of my immediate supervisor.