Customer Sales Representative

Sales & Marketing

14 hours ago164 views

**Job Title: Customer Service Representative**Location: Mid-town Manhattan
Company: Maxhypes Tours
**About Us:**Join our dynamic team at Maxhypes Tours: A travel, tourism and hospitality company, where we create unforgettable experiences for our clients. We are seeking dedicated Customer Service Representatives who are passionate about travel, and committed to delivering exceptional service.
**Key Responsibilities:**It will includes, but not limited to selling our Tour Experience Packages, ensuring full guest satisfaction with great customer service, and meeting sales targets.
Client Interaction:
You will engage with customers through phone, email, and in-person communications, thus providing detailed information about our products.

Sales Support:
Assist customers in selecting, and booking products tailored to their needs, and preferences.

Problem Resolution:
Address customer inquiries, and resolve issues related to bookings and/or cancellations.

Product Knowledge:
Maintain up-to-date knowledge of products, and company policies.

Customer Follow-Up:
After a Sale, you will follow up with customers to ensure their expectations were met, and gather feedback on their experiences.

Documentation and Record Keeping:
You will be responsible for maintaining accurate records of customer interactions, bookings, and feedback with proper handling of cash, credit card transactions, vouchers, and all devices.

Promotional Activities:
Inform customers about special offers, discounts, and promotions.

Feedback Collection:
Actively solicit customer feedback regarding their experiences, and service delivery.

Collaborate with Teams:
Work closely with our sales, marketing, and operations teams to ensure a seamless customer experience.

Training and Development:
Participate in training sessions to enhance your product knowledge and customer service skills.

Qualifications:
  • 🤝 Strong communication and interpersonal skills
  • 🗣️ Fluent in English (other languages will reflect a plus)
  • Passion for travel and tourism
  • 👍🏻 Ability to handle inquiries and resolve issues effectively
  • 👩‍💼 Detail-oriented with excellent organizational skills
  • 👨‍🏫 No experience needed: training is done post hire. (Previous experience in customer service or sales is a plus)
  • 🧑‍🎓 Education: High School / College Graduate and/or equivalent


Why Join Us?:
At Maxhypes Tours, you will be part of a vibrant team dedicated to providing exceptional customer experiences. We value our employees, and offer opportunities for growth and development.

How to Apply:
If you are enthusiastic about travel, and possess a customer-centric mindset, we want to hear from you! Please submit your resume, and a cover letter detailing your relevant experience.
Note:
  • Experience
    Not required
  • Languages
    English – Advanced
    Spanish – Advanced
  • Employment
    Full-time
  • Salary
    $5,500 – $9,500 monthly
  • Benefits
    Commission-based
  • Starting time
    Immediate start!

pin icon1330 Avenue of the Americas, Manhattan, 10019, New York

icon
Sales AgentNew York

TOUR OPERATOR • 11-50 Employees

Hiring on JOB TODAY since March, 2025

✨ At Maxhypes Tours, you will be part of a vibrant team dedicated to providing exceptional customer experiences. We value our employees, and offer opportunities for growth and development.

MAXHYPES TOURS avatar icon
MAXHYPES TOURSActive 13 hours ago
Are you hiring?

Post a job and hire

Hire now

Similar jobs