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Receptionist / Front Desk Associate - CityNest Hotel

Office & Admin

22 September 20251954 views

Expires in 15 days

Key Responsibilities:
Greet and welcome guests, creating a friendly and professional first impression.
Handle check-in and check-out procedures, guest registration, and booking system operations.
Answer phone calls, emails, and messages; provide information about the property and services.
Assist guests with inquiries, special requests, or complaints in a timely manner.
Supervise the cleaning crew and ensure housekeeping standards are met.
Ensure smooth front desk operations, including reporting maintenance issues and coordinating repairs when necessary.
Manage daily records of arrivals, departures, and payments (cash, POS terminal, deposits).
Coordinate with other departments (housekeeping, maintenance, management).
Maintain order, safety, and security procedures (keys, guest access, CCTV, etc.).


Requirements:
Previous experience as a receptionist, front desk associate, or in customer service is a plus.
Strong English communication skills (verbal & written); Russian or other languages are an advantage.
Basic computer proficiency (Excel, Google Sheets, booking platforms).
Strong interpersonal skills, ability to stay calm and professional in stressful situations.
Flexibility to work shifts, including evenings and weekends.

  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Schedule
    9am-6pm/6pm-2am
  • Salary
    $18 – $22 hourly

pin icon125 Bowery, Manhattan, 10002, New York

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ReceptionistNew York

Hotel • 1-10 Employees

Hiring on JOB TODAY since September, 2025

New SRO Hotel

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Artem S.Active 2 days ago
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