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MEDICAL RECEPTIONIST FOR ACNE FOCUSED DERAMTOLOGY PRACTICE Base Salary is $70K to $80K; and Excellent Benefits Incredible Place with Equally Incredible People Acne Targeted Dermatology Practice is looking for an experienced professional to join its growing Team as a Medical Receptionist. The perfect candidate will blend hospitality, precision, and pace. If you have a background working in a fast-moving, specialty business, think of a Wellness Spa, Fitness Studio, or the Front-of-House at a Great Hotel or Restaurant where delivering a Seamless Guest Experience Under Pressure is Second Nature, this position “might be right” for you. An entrepreneurial spirit and the drive to help build something differentiated from the ground up. You are energized by structure and flexibility. Happy to follow a playbook, but excited to help write it as the organization grows. This is not a back-office job. You are on your feet, in the energy. You lead with empathy and make sure both patients, and team members feel the impact of how the organization is redefining acne care. Working Onsite between Two (2) Locations (Upper East Side and The Village), including Some Holidays (TBA) to serve our patients best. The office is open 6-days per Week; Mon & Wed (8am-8pm); Tue, Thu & Fri (10am-8pm); and Sat (10am-6pm). You will work a minimum of 40-hours across Four or Five (4 or 5) Working Days. QUALIFICATIONS / SKILLS • High School Diploma or GED required; Some College (Associates or Bachelors) preferred., • One Plus (1+) years of Experience Working in Hospitality, Healthcare, Wellness, or Fast-paced Service Environments., • Experience Working in a Startup Environment is a plus but not required., • A steady Presence Under Pressure - calm, clear, and action-oriented., • Passion for Hospitality, Empathy, and Care - your default mode is human-first., • A Self-starter Mindset - curious, resourceful, and energized by challenge., • Strong Verbal and Written Communication skills., • Confidence using Scheduling and Point-of-Sale Systems. DUTIES / RESPONSIBILITIES Patient Experience • Greet each patient warmly upon arrival and assist with check-in., • Uphold the organization’s standard of hospitality in every interaction., • Book, confirm, and manage patient appointments (walk-ins and by appointment) through our scheduling system, Zenoti., • Coordinate with our clinical team to maintain a smooth daily flow., • Manage cancellations, reschedules, and same-day adjustments with care and professionalism., • Schedule follow-up visits. Communication, Administration & Marketing • Verify patient information and ensure all required forms and consents are completed prior to appointments., • Answer patient questions about forms, treatments (with our clinical team), policies, pricing & packaging clearly and kindly., • Support communication between patients and clinicians., • Serve as a point of contact for patient communications across email, phone, and text., • Support local marketing initiatives such as community outreach, partner collaborations, and event participation. Retail & Operations • Check patients out at the end of their visit with warmth and efficiency., • Process retail product sales and educate patients on recommended skincare items., • Support our skincare inventory, • Maintain an organized retail display., • Prepare for the day by setting up the front desk, restocking retail products and supplies, and ensuring systems are ready for patient care., • Maintain a pristine environment throughout the day (e.g., restocking shared and employee spaces including bathrooms, wiping down surfaces, and ensuring all areas meet cleanliness and safety standards., • Close by reconciling payments, restocking, tidying, and securing the space. WORKING CONDITIONS / ENVIRONMENT This is an in-person role based at our NYC clinics. The work is active, team-based, and patient-facing. You can expect to: • Be on your feet for a lot of the day, moving between front-of-house and back-of-house responsibilities., • Support physical tasks like stocking, organizing supplies, and resetting treatment rooms., • Occasionally lift up to 25 pounds., • Navigate a fast-paced environment that requires real-time decision-making and multitasking., • Work clinic hours include evenings, Saturdays, and some holidays.

Workplace Experience Coordinator – Front Reception Location: New York, NY Work Arrangement: Onsite Openings: 2 Employment Type: Contract Job Overview We are looking for a professional, friendly, and highly organized Workplace Experience Coordinator – Front Reception to create a welcoming and seamless experience for employees, visitors, and guests. This role is ideal for someone who enjoys working in a fast-paced, professional office environment and has strong customer service, communication, and administrative skills. The ideal candidate will serve as the first point of contact at the reception desk, manage visitor check-ins, assist with meeting room coordination, and help ensure the workplace operates smoothly. Key Responsibilities • Welcome and greet visitors, employees, and guests in a professional and courteous manner., • Manage front desk operations, including visitor registration and check-in procedures., • Coordinate visitor access and communicate with internal teams regarding guest arrivals., • Assist with meeting room bookings, scheduling, and room readiness., • Respond to general inquiries and direct visitors to the appropriate teams or departments., • Handle incoming calls, emails, and workplace-related requests as needed., • Maintain a clean, organized, and professional reception area., • Provide administrative and operational support to the workplace experience team., • Deliver excellent customer service while maintaining professionalism and confidentiality., • Help create a positive, welcoming, and efficient office environment. Required Qualifications • Previous experience in front desk reception, hospitality, office administration, guest services, or customer service., • Excellent verbal and written communication skills., • Strong interpersonal skills and a customer-first approach., • Professional demeanor with the ability to interact confidently with visitors and senior stakeholders., • Strong organizational skills and attention to detail., • Ability to multitask and manage competing priorities in a fast-paced environment., • Basic proficiency with Microsoft Office, Google Workspace, or similar tools., • Ability to work onsite in New York City. Preferred Qualifications • Experience in a corporate office, technology company, hotel, or other professional service environment., • Experience with visitor management systems, meeting room scheduling, and front desk operations., • Experience supporting workplace experience, facilities, or office operations teams. What Makes This Opportunity Exciting? • Opportunity to work in a dynamic, professional workplace environment., • Play a key role in creating a positive first impression for visitors and employees., • Build experience in workplace operations, hospitality, and corporate administration. Interested candidates: Apply through LinkedIn or reach out directly to learn more about this opportunity.

Position Summary The Event Sales Coordinator is the first point of contact for all clients, setting the tone for every event experience at Wythe Hotel. They manage incoming inquiries with efficiency, professionalism, and a warm, hospitality-driven approach, ensuring clients feel welcomed and supported from the very first interaction. This role is a vitally important role for our team and requires exceptional organizational skills and attention to detail, as well as the ability to anticipate needs and provide thoughtful, seamless service. Beyond client-facing responsibilities, the coordinator partners closely with the Events team to provide administrative and operational support, helping ensure that each event reflects Wythe’s distinctive style, personality, and commitment to effortless, memorable experiences. Key Responsibilites • Monitor event phone lines and email inbox, taking messages and forwarding calls to the appropriate team members in a timely, professional manner., • This is a vitally important role for our team. Being the first person that our clients connect with, the Event Coordinator sets the tone. They must be professional and knowledgeable and personable and thoughtful and responsive., • Enter sale leads into Tripleseat, adding source and other important details. Assign any new opportunities to the correct Sales Director within an hour of receipt., • Send first response & wedding brochure to all wedding inquiries in a timely manner (same day of receipt) introducing clients to sales manager/director., • Develop an understanding of the sales strategy and the value of different leads for our team., • Build weekly reports for Sales and Operational meetings, including BEO packets, F&B Sheets, Staffing Sheets, etc., • Attend weekly BEO meetings, • Print all materials for events including placecards, signage, menu cards and anything else as required paying attention to detail to ensure no typographical errors., • Assist Event Managers in preparing event detail sheets., • Provide assistance to Event Managers with corporate and social events on an as needed basis., • Maintain and organize Events office along with records, invoice breakdowns, canned responses, photo and video assets, etc., • Create and print Event menus using InDesign and Canva., • Setup and manage Wedding Room Blocks, working closely with Reservations & Revenue Manager on setting rates for each group. Send clients booking link and remind them of cutoff date and then answer any questions regarding block as they come available and directing anyone looking to make standard wedding block reservations to the Booking link or Front Desk to assist. Assist with any VIP or detailed wedding block reservations., • Assist Sales team with miscellaneous projects as requested., • Assist sales team with client walkthroughs when required, providing information to clients with warmth and charisma and care so they understand our personally invested approach to their event., • Assist with billing, recording, and tracking financials for the Event Sales team when required. Qualifications and Skills: • Warm, inclusive, and curious by nature, • Highly organized and efficient, • Able to work with a sense of urgency and to deadlines, • FOH hospitality experience is highly regarded, • Fluency with Microsoft Office, GSuite Programs, TripleSeat, InDesign, and MEWS (Training provided as needed), • Excellent written and verbal communication skills, • Detail oriented Why This Role Matters The Event Sales Coordinator is the backbone of the office, playing a vital role in shaping every guest and client experience at Wythe Hotel. As the first point of contact, they set the tone for each event, ensuring clients feel welcomed, supported, and confident in the team’s ability to deliver. By keeping operations running smoothly and anticipating every need, this role helps create memorable, seamless events that reflect Wythe’s personality, care, and Brooklyn spirit. About Wythe Hotel Housed in a meticulously restored 1901 factory building steps from the Williamsburg waterfront, Wythe Hotel stands as a testament to Brooklyn's industrial heritage and contemporary sophistication. Our Michelin-recognized hotel supported by Le Crocodile, Bar Blondeau, and a celebrated events program demands exceptional standards that honor both our historic character and evolving luxury positioning. As we lead Brooklyn's hospitality evolution, we remain committed to sustainable practices while delivering discreet, authentic experiences that resonate with our discerning guests. The Wythe Hotel is an equal opportunity employer committed to creating an inclusive workplace that promotes and values diversity. We encourage applications from individuals of all backgrounds, abilities, and perspectives.

FRONT DESK MANAGER, FRONT OFFICE SUMMARY The front desk manager is responsible for the management of all aspects of the front office in accordance with Taj standards. Directs, implements, and maintains a Forbes Five Star service, management, and leadership philosophy, which serves as a guide to respective staff. JOB DESCRIPTION • Maintain complete knowledge always of:, • All hotel features and services as well as hours of operation, • All room types, numbers, layout, décor, appointments and location, • All room rates, special packages and promotions, • Daily house count and expected arrivals / departures, • Room availability status for any given day, • Review daily arrivals to ensure proper handling of VIPs and Return Guests, groups, etc. and to escort VIPs and Return Guests to their rooms., • Supervision of Front Desk agents ensuring the smooth flow of operations, • Ensure SOP’s are adhered to and system in place to monitor it daily, • Ensure Front Desk agents are constantly reminded of the Taj Standards and Forbes Five Star Standards, • Responsible to ensure guest comment cards with negative feedback are followed up on with the guest and staff where applicable, • Counsel and ensure accountability of team; always keeping moral high, • Ensure relevant training for the department is carried out and completed, • Communicate with Executive Team and Head of Department on a daily basis to review business status and ensure effective handover of operation and follow up items, • Handle disciplinary problems and counsel employees according to hotel work rules and standards, • Monitor the staff interaction with guests, ensuring prompt and courteous service; resolve all discrepancies and glitches, • Constantly monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to Forbes Five Star standards, • Responsible to ensure important information is shared daily with the entire team and the managers., • Display creativity and take initiative to improve the operation., • Work with and assist all other department as necessary with their job functions to ensure complete and optimum guest satisfaction, • Communicate closely with accounting for any issues related to finance, • Handle guest complaints according to standards ensuring guest satisfaction, • Foster and promote a cooperative working climate with team members to maximize productivity and ensure positive employee moral JOB REQUIREMENTS • A minimum of 3 years of front desk management experience, • Experience in the luxury hotel market is preferred, • Degree in Hospitality Management is a plus, • Prior experience in a union environment highly preferred, • Strong leadership and customer service skills is necessary, • Previously demonstrated leadership skills supporting a diverse team focusing on achieving excellence, interdepartmental teamwork, and exceptional customer service, • Must be a creative and effective leader and team player, possessing a high degree of professionalism, energy, and determination, • Must be able to work in a fast-paced environment; all shifts including overnights, • Excellent communication skills, both written and oral, • Results oriented with the ability to adapt to the challenges of a continually evolving workforce, while remaining flexible and working under pressure, • Ensure a safe work environment is always maintained and that all team members are committed to working safely Compensation: $85,000

The Spa at The Mark Hotel, in partnership with Augustinus Bader, brings together the distinctive hospitality of The Mark with Augustinus Bader’s expertise in elevated wellness and spa experiences. This is an exciting opportunity to join a new chapter at one of New York’s most iconic hotels and be part of a team redefining what a luxury spa experience can be. Overview: The Part-Time Receptionist is the first and last point of contact for our guests and plays an essential role in creating an exceptional spa experience. This position is responsible for providing warm, professional service while supporting the smooth and efficient operation of the front desk. Key Responsibilities • Welcome and warmly greet all guests upon arrival., • Manage appointments, reservations, cancellations, and scheduling changes., • Answer phone calls, emails, and guest inquiries promptly and professionally., • Process payments and maintain accurate transaction records., • Maintain knowledge of spa treatments, services, products, policies, and promotions., • Coordinate effectively with therapists and management to ensure smooth daily operations., • Maintain accurate client information and records., • Support opening and closing procedures., • Keep the reception area clean, organized, and welcoming., • Assist with retail and product sales when applicable., • Handle guest questions and concerns professionally and escalate issues when appropriate., • Support administrative and operational tasks as assigned. Client Experience • Create a warm, welcoming, and personalized experience for every guest., • Anticipate guest needs and provide thoughtful, attentive service., • Communicate clearly and professionally with clients in person, by phone, and in writing., • Support client retention by creating positive and memorable interactions., • Maintain confidentiality and professionalism when handling client information. Team & Operations • Work closely with therapists, the Assistant Spa Manager, and Spa Manager., • Maintain accurate appointment and scheduling information., • Ensure the front desk is organized and operating efficiently., • Follow all spa policies, procedures, and service standards., • Communicate schedule changes and operational issues promptly., • Support the team during busy periods and contribute to a positive working environment. Qualifications & Experience • Previous experience in reception, hospitality, luxury retail, wellness, spa, or another client-facing environment preferred., • Excellent customer service and communication skills., • Warm, polished, and professional demeanor., • Strong organizational skills and attention to detail., • Ability to multitask in a fast-paced environment., • Comfortable learning scheduling, POS, and other computer systems., • Reliable and punctual., • Ability to work a flexible part-time schedule, including evenings and weekends as required. What Success Looks Like • Every guest receives a warm and professional welcome., • Appointments and front-desk operations are managed accurately and efficiently., • Guests receive prompt, thoughtful, and knowledgeable service., • The reception team and therapists feel well supported., • The spa maintains a consistently polished and welcoming environment.

POSITION PURPOSE The Assistant Front Office Manager supports the daily operation of the Front Office and plays a key role in delivering the highly personalized, discreet, and attentive service expected at Casa Cipriani. Working closely with the Front Office Manager and Director of Front Office, this position provides hands-on leadership throughout the guest journey, from pre-arrival preparation and arrival through the guest's stay and departure. The Assistant Front Office Manager supervises Front Office operations during assigned shifts, supports and coaches the team, coordinates VIP and special arrivals, resolves guest concerns, and ensures that Front Office standards, procedures, and service expectations are consistently executed. The ideal candidate is a polished and intuitive hospitality professional who leads from the floor, anticipates guest needs, demonstrates sound judgment, and understands the importance of discretion, attention to detail, and personalized service within a luxury hotel and private members club environment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES • Support the Front Office Manager and Director of Front Office in the daily operation of the Front Office and execution of departmental service standards., • Supervise Front Desk Agents and other assigned Front Office employees during scheduled shifts, ensuring professional, attentive, and efficient service at all times., • Serve as the Front Office leader on duty when assigned, providing direction and operational support to the team and escalating significant matters to senior Front Office leadership as appropriate., • Maintain a visible and approachable presence in guest-facing areas, engaging with guests and proactively identifying opportunities to enhance their experience., • Oversee the execution of guest arrivals and departures during assigned shifts, ensuring check-in and check-out experiences are efficient, accurate, personalized, and consistent with Company standards., • Review daily arrivals, departures, VIPs, repeat guests, special occasions, preferences, special requests, room assignments, and relevant guest history in preparation for each shift., • Assist with VIP and high-profile guest preparation and service, ensuring preferences, special arrangements, privacy requirements, and relevant information are accurately documented and communicated to appropriate departments., • Maintain accurate and detailed guest profiles, including preferences, stay history, special requests, and other relevant information to support personalized service and future guest recognition., • Coordinate closely with Guest Services, Concierge, Butler, Bell/Door, Valet, Reservations, Housekeeping, and other departments to ensure seamless execution of arrivals, departures, transportation, luggage handling, amenities, and guest requests., • Monitor room status and readiness in partnership with Housekeeping and Engineering, proactively addressing maintenance, presentation, and other conditions while communicating priorities involving early arrivals, VIP rooms, room moves, special accommodations, and other time-sensitive guest needs., • Assist with room assignments, upgrades, room moves, early arrivals, late departures, and other room-related requests in accordance with availability, guest preferences, and established procedures., • Monitor Front Office systems, traces, alerts, guest requests, shift logs, and outstanding follow-up items to ensure requests are completed accurately and within appropriate service timelines., • Review guest accounts and folios for accuracy and assist with billing inquiries, payment processing, credit card authorization, posting errors, adjustments, and other Front Office financial procedures within established authority levels., • Ensure Front Office cash-handling and payment procedures are followed accurately and report discrepancies to management promptly., • Respond to guest inquiries, requests, and concerns with professionalism, empathy, discretion, and urgency., • Take ownership of first-level guest recovery and resolve concerns within established guidelines, escalating sensitive, recurring, high-value, or significant service issues to the Front Office Manager or senior management as appropriate., • Follow up with guests following a service issue to confirm resolution and communicate relevant information to the next shift and appropriate departments., • Document guest incidents, complaints, service recovery, preferences, and operational issues accurately to ensure continuity of service., • Conduct thorough shift handovers and ensure outstanding guest requests, VIP information, operational concerns, room issues, and follow-up items are clearly communicated between shifts., • Participate in and, when assigned, lead pre-shift briefings to communicate occupancy, VIP arrivals, special events, guest preferences, service issues, operational priorities, and relevant property information., • Monitor the Front Desk environment throughout the shift to ensure it remains organized, professional, appropriately staffed, and consistent with Company presentation standards., • Provide real-time coaching, guidance, and support to Front Office employees regarding guest interaction, telephone etiquette, system procedures, problem resolution, grooming, and service standards., • Assist with onboarding and training new Front Office employees and reinforce departmental procedures and luxury service expectations., • Observe employee performance during assigned shifts and provide constructive feedback to employees and Front Office leadership., • Monitor employee attendance, punctuality, uniform, grooming, professional conduct, and adherence to departmental standards during assigned shifts and report concerns appropriately., • Continuously monitor the guest experience throughout assigned shifts, identifying and correcting service gaps in real time to ensure Front Office interactions consistently reflect Casa Cipriani's luxury service standards., • Promote a positive, professional, respectful, and collaborative work environment and lead by example in demonstrating Company Core Values and service expectations., • Ensure employees have current knowledge of hotel and club facilities, amenities, dining outlets, events, services, policies, local attractions, transportation options, and other information necessary to assist guests effectively., • Support room upgrade and upselling initiatives by identifying appropriate opportunities and coaching Front Office employees on guest-focused selling techniques., • Ensure compliance with Company policies, Front Office procedures, guest privacy requirements, cash-handling procedures, key-control standards, safety protocols, and emergency procedures., • Maintain the highest level of discretion and confidentiality regarding guest information, particularly involving VIPs, members, celebrities, high-profile individuals, and sensitive guest matters., • Be knowledgeable of emergency, fire, life-safety, evacuation, and security procedures and respond appropriately when assigned or when circumstances require., • Coordinate with Security and senior management regarding guest incidents, safety concerns, lost property, disturbances, or other matters requiring additional support., • Identify recurring guest concerns, operational challenges, and opportunities to improve service and communicate observations and recommendations to Front Office leadership., • Assist with departmental projects, training initiatives, service-improvement programs, and other operational priorities as assigned., • Assume additional Front Office responsibilities in the absence of the Front Office Manager as directed by senior leadership. Knowledge, Experience and Skills: • Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred. Equivalent relevant hospitality experience may be considered., • Minimum of 3 years of progressive Front Office, Rooms, or Guest Services experience within an upscale or luxury hospitality environment. Previous supervisory, lead, or management experience strongly preferred., • Experience within a luxury hotel, private members club, Forbes-rated property, or similarly high-touch hospitality environment is preferred., • Experience utilizing a OPERA (PMS) and familiarity with reservation, guest profile, and payment-processing systems required., • Demonstrated ability to supervise and support a guest-facing team in a fast-paced hospitality environment., • Exceptional guest-relations skills and a genuine desire to create personalized and memorable experiences., • Strong organizational and time-management skills with the ability to manage multiple priorities simultaneously., • Flexible availability based on operational needs, including evenings, weekends, holidays, and occasional overnight shifts. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: • Ability to stand for extended periods and work in a fast-paced environment., • Endurance to withstand long hours of standing, walking, and repetitive motions., • Lift and carry objects, weighing up to 50 pounds., • Flexibility to bend, stoop, reach, and perform physical tasks., • Adherence to proper lifting techniques and ergonomics to prevent strain or injury while performing job duties. INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Cipriani is an equal opportunity employer.

POSITION PURPOSE: Casa Cipriani Hotel is seeking a dynamic and professional Front Desk Agent to provide exceptional customer service to all guests. As the first point of contact for our guests, you will be responsible for creating a welcoming and memorable experience while ensuring the smooth operation of the front desk. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment. ESSENTIAL FUNCTIONS AND DUTIES: • Greet and welcome guests in a friendly and professional manner upon arrival., • Check guests in and out efficiently, ensuring all information is accurately entered into the system., • Provide guests with information about hotel amenities, services, and local attractions., • Answer phone calls and respond to inquiries in a courteous and timely manner., • Handle reservations, changes, and cancellations, ensuring accuracy and availability., • Address guest concerns or complaints promptly, resolving issues to maintain guest satisfaction., • Assist with luggage handling and special requests, ensuring a high level of guest comfort., • Maintain a clean and organized front desk area, ensuring it is presentable at all times., • Process payments, handle cash, and prepare billing for guests at check-out., • Collaborate with housekeeping, maintenance, and other departments to ensure a seamless guest experience., • Monitor and update the room availability and reservation system to reflect real-time status., • Ensure all guest information is kept confidential and follows hotel policies and procedures., • Uphold Casa Cipriani’s standards of hospitality, promoting a luxurious experience for each guest. KNOWLEDGE, EXPERIENCE AND SKILLS • High school diploma or equivalent required., • Previous hotel front desk or customer service experience preferred., • Proficient in using hotel management software (experience with Opera, Mews, or similar systems a plus)., • Strong communication skills, both verbal and written., • Exceptional attention to detail and ability to multi-task., • Ability to remain calm and efficient under pressure., • Friendly, approachable, and customer-focused demeanor., • Ability to work flexible hours, including evenings, weekends, and holidays., • Fluency in multiple languages is a plus. PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION: • Ability to sit or stand for extended periods., • Occasional lifting of up to 25 pounds., • Must be able to work in a fast-paced, high-pressure environment. INTENT AND FUNCTION OF JOB DESCRIPTIONS All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer.

Workplace Experience Coordinator, Front Reception Contract, 6 Mo | On-Site, New York | $95/hour Job Description On behalf of our client, we are hiring a Workplace Experience Coordinator, Front Reception to join as the first point of contact for guests, visitors, and employees arriving at our client’s headquarters. Based at the front desk of our client’s Executive Business Center (EBC), you will greet and check in every guest, direct the flow of visitors, deliveries, and meeting traffic throughout the day, and make sure everyone who walks in feels well cared for. From that home base you will also support the broader hospitality team with scheduling, space upkeep, event setup, and programming across the EBC and Wellness Center. The ideal candidate has front desk, reception, or hospitality experience, is comfortable staying calm and organized when several people need something at once, and brings genuine warmth and attention to detail to a busy, visitor-facing role. This is an on-site, front-of-house role. Candidates must be able to lift and carry up to 25 pounds repeatedly throughout a shift (e.g., packages, cases of beverages, chairs, and event supplies), remain on their feet for at least 3 hours per day while greeting guests, escorting visitors, and resetting spaces, and move throughout the building regularly, including walking between the front desk, meeting rooms, and amenity spaces. Key responsibilities Front reception and guest support • Front Reception: Staff the EBC front desk as the primary point of contact for, • guests and visitors. Greet and check in arrivals, issue visitor badges, notify, • hosts, and escort or direct guests to the right meeting room, restroom, or, • amenity space, • Traffic Coordination: Manage the day-to-day flow of the space: track who is, • expected and when, keep arrivals moving during back-to-back meetings,, • receive and route deliveries and packages, field front desk phone and email, • inquiries, and flag anything unusual to the Workplace Experience Lead or, • Security, • Guest Support: Anticipate and take care of guests throughout their visit: offer, • beverages, provide directions and local recommendations, help with Wi-Fi, • and other basic needs, and check in on meetings in progress so guests are, • comfortable from arrival to departure Hospitality team support • Scheduling Support: Assist with scheduling coordination for business, • meetings and events, working closely with the Workplace Experience Lead, • and Administrative teams to help resolve conflicts and keep the day's, • calendar running smoothly, • Space & Facility Upkeep: Perform regular walk-throughs of the reception, • area, meeting rooms, and amenity spaces between visits, resetting rooms,, • restocking supplies, and partnering with the Facilities team on cleanliness and maintenance needs as they come up, • Event Support: Assist with room setup and breakdown according to, • specifications, ensuring all technology, furniture, and amenities are properly, • configured, • Program Assistance: Support Experience Enrichment programming by, • helping with classroom setup, registration, and check-in, • Administrative Support: Keep the visitor log and daily front desk notes, • current, and help the Workplace Experience Lead organize information for, • monthly reports Minimum qualifications • 2-3 years of experience at a front desk, reception, concierge, or similar, • guest-facing role in workplace operations, hospitality, or customer service, • We require at least a Bachelor's degree in a related field or equivalent, • experience., • Enjoys being the first face people see and takes pride in warm, consistent, • service that reflects company values, • Stays calm and organized when several guests, calls, and deliveries arrive at, • once, and can prioritize on the fly without letting anything drop, • Interacts professionally and discreetly with executives, VIP guests, vendors,, • and employees, • Dependable about desk coverage: reliably present during coverage hours and, • proactive about coordinating breaks and handoffs, • Clear written and in-person communication with hosts, Security, Facilities, and, • the Workplace Experience Lead, and knows when to escalate, • Takes ownership of the reception area and assigned spaces, follows, • checklists and procedures carefully, and notices small setup or maintenance, • issues before guests do, • Able to autonomously complete large portions of work scoped by others, and, • shows initiative in solving issues and recommending improvements, • Experience with visitor management or badging systems, basic scheduling, • software, and Microsoft Office or Google Workspace, • Open to feedback, asks thoughtful questions, is eager to grow within, • workplace experience, and raises concerns about safety and ethics when, • appropriate, • Able to meet the physical requirements described above, including repeatedly, • lifting 25 pounds and being on your feet at least 3 hours a day Preferred qualifications • Experience at the front desk of a corporate office, hotel, executive briefing, • center, or event venue, • Experience working with security or visitor management teams on check-in, • and badging procedures, • Relevant certifications or coursework in hospitality, customer service, or, • related fields, • Experience in technology companies or fast-paced environments, • Basic knowledge of wellness programs or employee amenities, • Interest in learning about art, culture, and storytelling in workplace, • environments Why join us • The front desk is the first impression our client makes on every guest who visits our, • headquarters. In this role you will set the tone for each visit and be part of the, • hospitality team behind the EBC and our amenity spaces., • Our Leadership Support team plays a crucial role in creating conditions where, • breakthrough AI safety research can flourish., • You'll work in a culture that values impact over sophistication, where everyone contributes regardless of role, and where the mission is the final arbiter in our decisions. Contract, 6 Months On-Site, New York $95/hour

Job Description ABOUT ELYSÉE NEW YORK Elysée New York is entering a new chapter as an intimate luxury boutique hotel in the heart of Midtown Manhattan. The hotel blends the elegance of a historic New York residence with the warmth and cultural spirit of a European luxury hotel, delivering a guest experience built on genuine hospitality, considered detail, and quiet discretion. Elysée New York by Wunderkind Hotels is managed by Crescent Hotels & Resorts, one of North America's leading hospitality management companies POSITION OVERVIEW Elysée New York is seeking an experienced Maintenance Engineer that will deliver white-glove engineering support across guest rooms, public spaces, and back-of-house infrastructure. This role combines meticulous craftsmanship, technical preventive maintenance (PM), and bespoke guest service within an intimate, luxury boutique environment. The ideal candidate pairs technical skills with refined interpersonal etiquette, adapts calmly to evolving situations, embraces modern building management software, and works closely with Front Office, Housekeeping, and Food & Beverage teams. This role reports to the Director of Engineering, Assistant Director of Engineering, or Engineering Manager. ESSENTIAL JOB FUNCTIONS LUXURY GUEST SERVICE & BESPOKE ATTENTION • Serve as an ambassador of the Hotel Élysée, delivering discreet, polished, and personalized service when entering occupied guest rooms or suites., • Address and resolve guest work orders with urgency, care, and attention to detail, actively listening to guest preferences and restoring rooms to showroom standards prior to departure., • Demonstrate emotional intelligence, an even disposition, and refined communication during high-touch guest interactions. DETAILED ROOM & EQUIPMENT PREVENTIVE MAINTENANCE (PM) • Execute detailed, comprehensive guest room PM cycles (e.g., "Room Care" programs), inspecting every mechanical, electrical, architectural, and plumbing component., • Troubleshoot, repair, and maintain HVAC systems, fan coil units (FCUs), digital thermostats, lighting controls, and luxury AV/entertainment equipment., • Perform skilled architectural repairs: precision carpentry, furniture touch-ups, hardware adjustments, high-end millwork repairs, caulking, tile work, and wallcovering/paint restoration., • Conduct preventive maintenance and routine troubleshooting across domestic water systems, luxury plumbing fixtures, heating/low-pressure boiler equipment, and back-of-house plant machinery. TECHNOLOGY, SYSTEMS & ADAPTABILITY • Operate and adapt to computerized maintenance management systems (CMMS / digital ticketing platforms), guest request dispatch applications, and building automation systems (BAS)., • Maintain thorough, accurate digital records of daily work orders, PM checklists, equipment run logs, and compliance readings., • Swiftly adapt to unexpected priorities, dynamic hotel occupancy needs, and emergency facility requests with a proactive, solution-oriented mindset. INTERDEPARTMENTAL SYNERGY & TEAM COLLABORATION • Partner closely with Housekeeping to ensure immediate out-of-order room turnaround and proactive aesthetic inspections., • Coordinate seamlessly with Front Desk and Guest Services teams regarding guest scheduling, room entries, and arrival/departure coordination., • Collaborate with Food & Beverage and banqueting teams to ensure kitchen equipment, refrigeration, and dining venue facilities operate flawlessly., • Maintain a team-first mindset: assist colleagues across departments during operational peaks or unforeseen facility challenges. SAFETY, LIFE SAFETY & ENVIRONMENTAL STEWARDSHIP • Comply strictly with NYC building codes, fire life safety protocols, OSHA standards, and hotel emergency procedures., • Safely manage chemical handling, lockout/tagout (LOTO), electrical safety, and PPE standards., • Perform any other operational or property-related duties as assigned by the Director of Engineering. REQUIRED QUALIFICATIONS AND SKILLS • Experience: Minimum 3+ years of related experience, preferably within a luxury hotel, boutique hospitality property, or high-end residential setting, or construction finisher (with good knowledge in plumbing, electricity, HVAC, etc.)., • Technical Capability: Demonstrated competency across plumbing, basic electrical, HVAC air-handling/controls, carpentry, and finish repair., • Communication: Exceptional verbal and written English communication skills; ability to convey technical information clearly to non-technical guests and colleagues., • Tech-Savvy: Comfortable utilizing mobile tablets/smartphones for digital dispatch systems, maintenance tracking software, and email communications., • Composure & Agility: Proven ability to learn quickly, troubleshoot under pressure, adapt to changing priorities, and maintain professional composure in high-expectation environments., • Physical Requirements: Ability to climb ladders, walk and stand for extended periods, and routinely lift 25 to 50 lbs safely., • Guest Excellence: Every interaction reflects the refined culture of Elysée New York. Maintenance tasks are performed neatly, quietly, and with minimal guest disturbance., • Accountability & Craftsmanship: "Fix it right the first time" approach, taking genuine pride in pristine finishes, clean work areas, and proper tool care., • Continuous Growth: Eagerness to master new building programs, upgrade technical capabilities, and cross-train across hotel disciplines., • Certifications (Preferred/Advantageous): NYC Fire Department (FDNY) Certificates of Fitness (e.g., S-95, S-12, S-13, or P-99) are highly desirable. EPA Universal Refrigerant Recovery Certification is a plus. WHY JOIN ELYSÉE NEW YORK Joining Elysée New York is an opportunity to help shape the re-emergence of a legendary New York hotel and to build a new standard of intimate, personalized luxury hospitality. The Maintenance Engineer will play a critical role in delivering a safe, reliable, and beautifully maintained property while helping establish the operational foundation for long-term success. We invite candidates who believe that luxury is defined not by formality alone, but by generosity, discretion, and the ability to make every guest feel genuinely seen, to join us and help build a place where every guest, and every team member, belongs. EQUAL OPPORTUNITY STATEMENT Elysée New York, managed by Crescent Hotels & Resorts, is an Equal Opportunity Employer, including Protected Veterans and Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the applicable Know Your Rights notice from the United States Department of Labor. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria

Job Description Job Title: AI Engineer Location: New York, NY Department: Technology/Revenue Strategy Reports To: Chief Executive Officer FLSA Status: Exempt Work Type: Remote Position with occasional travel to the Corporate Office Employment Type: Full Time Company: Rebel Hotel Company About Rebel Hotel Company: Rebel Hotel Company is one of the fastest-growing third-party hotel management companies in the United States, recognized for delivering bold results, operational excellence, and distinctive guest experiences. We operate a diverse portfolio of full-service, lifestyle, and branded hotels across major metropolitan and resort markets. We are building a culture of leadership, innovation, and accountability—and we’re just getting started. Position Summary: We're a hospitality company building the next generation of intelligent pricing, demand, and guest-experience systems. Today our commercial teams run rate strategy, RFP negotiations, and account planning on spreadsheets and intuition. We're hiring an AI Engineer to turn that work into software — models and tools that forecast demand, optimize rates, and surface account intelligence so our revenue managers make sharper decisions, faster. This is a hands-on engineering role with direct line of sight to revenue. You'll work alongside revenue managers, sales leaders, and data analysts, shipping production systems that touch real pricing and booking decisions across our portfolio. What You'll Build • Demand forecasting models that predict occupancy and room-night demand by property, segment, day-of-week, and season — accounting for events, seasonality, and booking pace., • Dynamic pricing and rate-optimization engines that recommend BAR and corporate rates, balancing occupancy, ADR, and RevPAR against competitor positioning., • Account intelligence tooling that ingests internal production data and external signals (M&A activity, headcount trends, travel-budget shifts) to flag growing accounts, at-risk accounts, and uncaptured market opportunity., • Labor and staffing models that forecast labor demand against projected occupancy and arrivals — optimizing schedules, hours, and cost across housekeeping, front desk, F&B, and other departments while protecting service levels., • RFP and negotiation support tools that help the team price contracts, model rate scenarios, and prioritize target accounts during RFP season., • LLM-powered workflows — summarizing market intelligence, drafting account strategy notes, and answering natural-language questions over revenue data., • A testing laboratory for beta technologies — stand up and run a controlled environment where new AI tools and models can be piloted, stress-tested, and validated against real operational data before broader rollout, including the experimentation framework, sandboxed data, and feedback loops with property and commercial teams What You'll Do • Design, train, evaluate, and deploy machine learning models on real booking, rate, and market data., • Build data pipelines that bring together PMS, CRS, booking-channel, and third-party market data into clean, reliable feature sets., • Stand up the infrastructure to serve models in production — APIs, monitoring, retraining, and guardrails., • Operate the beta testing lab — design pilots, recruit internal users, measure results, and decide what graduates to production versus what gets killed., • Partner closely with revenue and commercial teams to translate domain knowledge into product, and to make sure outputs are trustworthy and actionable., • Define and track the metrics that matter — forecast accuracy, recommendation adoption, labor cost and productivity, and downstream revenue impact. What We’re Looking For Required • 3+ years building and shipping ML systems in production (not just notebooks)., • Strong Python and the modern ML/data stack (e.g. pandas, scikit-learn, PyTorch or TensorFlow, SQL)., • Solid grounding in forecasting, optimization, or recommendation/pricing problems., • Experience taking models from prototype to deployed service, including monitoring and iteration., • Ability to communicate clearly with non-technical stakeholders and translate business problems into technical ones. Nice to have • Experience in hospitality, travel, airlines, retail, or another revenue-management-driven industry., • Familiarity with dynamic pricing, demand modeling, or yield/revenue management., • Experience integrating LLMs into applications (RAG, structured extraction, agentic workflows)., • Cloud and MLOps experience (AWS/GCP/Azure, containerization, CI/CD for ML)., • Comfort with experimentation and causal measurement (A/B testing, uplift modeling). What We Offer: • Competitive base salary and performance-based incentive plan, • Medical, dental, and vision insurance, • 401(k) plan with company match, • Paid time off and holidays, • Career advancement opportunities within a rapidly growing company, • A chance to be part of the Rebel movement redefining hospitality leadership Why This Role You'll own meaningful problems end-to-end, see your work move real revenue, and help build a data and AI capability from an early stage. If you want your models to ship and matter rather than sit in a backlog, this is that role. Salary Range: $190,000 - $200,000 annually At Rebel Hotel Company, we don’t manage hotels the old way—we challenge the status quo. If you’re ready to lead with vision, act with ownership, and make your mark in the hospitality world, we want to meet you.

Job DescriptionDescription: The Maintenance Engineer is responsible for assisting with the operation maintenance service and repair of equipment as assigned. He/she is also responsible for participating in the preventative maintenance program handling guest requests and other work orders as assigned. He/she is also responsible for performing the job in a safe and efficient manner and performing trade jobs such as carpentry painting plumbing etc. May require driving shuttle van when needed (property specific). Requirements: • Assist with the operation maintenance and repair of equipment., • Change out light bulbs; perform preventative maintenance for guest rooms to include vinyl repair touch up paint minor furniture repair tub caulking tile repairs etc. • Perform preventative maintenance for ice machines refrigerators kitchen equipment laundry equipment HVAC guestrooms meeting rooms the swimming pool and hot tub. • Perform plumbing repair laundry equipment repair preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request. • Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Front Desk with findings. • Perform other tasks/jobs as assigned by the supervisor or manager., • Clean exterior parking lot and remove trash from receptacles., • Perform minor landscaping tasks such as pulling weeds between lawn servicing dates., • Help the housekeeping department in maintain public areas of the hotel., • Assist with guest transportation if property has shuttle service., • Perform preventative maintenance tasks as identified in the CORE program and record the work completed. • Maintain the needed stock of mechanical items needed to ensure work can be completed timely without delays. • Advise the General Manager of equipment or supplies needed and properly maintain the building., • Assist breakfast area in below tasks as needed: o Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner. o Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working. o Support all areas of the food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or QUALIFICATIONS: • Experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Must have a valid driver’s license for the applicable state (property specific)., • Must have an acceptable MVR (Motor Vehicle Driving Record) (property specific)., • Must be willing and can work a varied schedule that may include evenings nights weekends and holidays Job Settings and Physical Demands: To perform the job successfully, the candidate must be able to stand and walk 90% of their workday. Lifting and carrying up to 65 lbs. may be necessary at times and bending and stooping are required. Job is performed indoors in well ventilated area. Disclaimer This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.

Job Description Hotel Housekeeping Floor Supervisor • Location: Whippany, NJ, • Pay Rate: $21.00 – $24.00 / hour, • Position Type: Direct Hire The Role As an Inspections Floor Supervisor, you inspect cleaned rooms and public areas to ensure they meet high standards for quality, safety, and cleanliness. You support room attendants, provide feedback, and help resolve housekeeping issues throughout the shift. What You Will Be Doing • Inspect guest rooms, hallways, and public areas for cleanliness and quality, • Verify that rooms meet quality standards before releasing them for guest use, • Support and guide housekeeping staff during daily operations, • Assist with training room attendants on procedures and expectations, • Report maintenance issues or safety concerns promptly, • Help manage linen needs, supply levels, and cart organization, • Communicate room status updates with the front desk and management, • Assist with cleaning tasks when needed Why You Will Love It Here • Supportive team environment, • A leadership role with hands-on involvement, • Opportunities to grow within housekeeping and hotel operations Qualifications • Previous housekeeping or inspection experience required, • Strong attention to detail and commitment to quality, • Good communication and coaching skills, • Reliable, organized, and able to multitask, • Able to walk, bend, lift, and inspect rooms throughout the shift, • Flexible to work any days of the week, including holidays and weekends Ready to Join the Team? If you are ready to help ensure high cleaning standards and support a strong housekeeping team, we would love to meet you. Apply today! Equal Opportunity Employer (EOE) \nCompany Description PrideStaff is a national staffing service founded in 1978 with over 80 locations nationwide. We are currently expanding with a new office in East Hanover and are looking for individuals to share our mission: Consistently provide client experiences focused on what they value most. Professionals who are client service driven, goal orientated, organized and have an internal drive for success possess the qualities to be successful with PrideStaff. Additionally: -\tClients and candidates consistently rate PrideStaff among the top recruiting firms within the staffing industry based on Net Promoter Score (NPS) data -\tPrideStaff provides comprehensive training to Staffing Consultants on our proven sales, recruiting and staffing processes -\tWe help our Staffing Consultants succeed with leading edge recruiting technology and performance improvement programs -\tWe offer one of the most unique and competitive compensation plans in the Staffing and Recruiting industry PrideStaff is a national staffing service founded in 1978 with over 80 locations nationwide. We are currently expanding with a new office in East Hanover and are looking for individuals to share our mission: Consistently provide client experiences focused on what they value most. Professionals who are client service driven, goal orientated, organized and have an internal drive for success possess the qualities to be successful with PrideStaff. Additionally:\r\n\r\n•\tClients and candidates consistently rate PrideStaff among the top recruiting firms within the staffing industry based on Net Promoter Score (NPS) data\r\n•\tPrideStaff provides comprehensive training to Staffing Consultants on our proven sales, recruiting and staffing processes\r\n•\tWe help our Staffing Consultants succeed with leading edge recruiting technology and performance improvement programs\r\n•\tWe offer one of the most unique and competitive compensation plans in the Staffing and Recruiting industry

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking dynamic Overnight Lobby Host Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”….. Benefits • Medical, Dental, Vision, • 401K - after one year, • Tuition Reimbursement Responsibilities • Always treat guests with courtesy and respect in a variety of situations., • Honesty & Integrity., • Delivers outstanding service and creates memorable experiences., • Connects with guests on a daily basis, provides exceptional customer service and creates memorable experiences., • Handle guest complaints promptly and professionally., • Reports guest concerns or comments to the Front Desk Supervisor/Duty Manager., • Establishes and develops long term customer relationships providing value and profitability., • Enhances our guests’ stay by creating an inviting atmosphere., • Coordinates and multi-tasks job duties in an active environment., • Assists with summoning the third-party valet service to park guests’ vehicles., • Assists with summoning cabs for guests and clients., • This position is responsible for welcoming, assisting setting the tone for a guest’s experience through the process of check in and out of hotel, receiving payment, correcting account and reservation discrepancies, creating and canceling reservations, acting as PBX relief and providing luggage assistance; assisting with valet parking and summoning cabs in the overnight capacity. Greeting and Welcoming Guests • Always greets guests in a friendly manner., • Speaks in clear and discreet sentences., • Positions self at the main entrance to open and hold the door for all guests entering and leaving the building., • Opens vehicle doors and greet guests., • Uses the guest’s name whenever possible and maintains a professional demeanor at all times., • Greeting and Welcoming Guests. Check In and Out Services • Assists guests with kiosk check-in., • Enters information such as arrival alerts and messages., • Corrects inaccuracies and discrepancies on guest accounts., • Posts charges to guest accounts., • Completes daily high balance checks., • Checks groups and tours in and out., • Confidently sells the hotel to prospective guests by showing familiarity with guest rooms, facilities and amenities., • Updates all guest profiles with correct billing information, preferences, special requests, etc. Luggage Assistance • Assist arriving guests with luggage upon entering and exiting the building., • Escort guests to their room and handles luggage., • Secure and stores luggage for guests., • Retrieve luggage for departing guests., • Lifts luggage and uses bell carts to assist guests. Arrivals and Room Moves • Escort guests to their room with luggage., • Familiarize guests with in-room facilities, TV, Thermostat, lighting, and features in the room., • Conduct guest’s orientation of outlets, fitness center, general area attractions, etc., • Coordinate with Front Desk in regards to room moves. Guest Interactions • Maintains good posture when interacting and greeting guests., • Assists and coordinates with Front Desk for any special requests., • Familiarizes themselves with all VIPs and Arrivals, • Assists with guest requests, errands, deliveries, etc. General Stores • General Store maintenance., • Conduct sales within the General Store., • Understand the product within the General Store and have the ability to speak to the product., • Report inventory monthly on all stock/product. Responsibilities • Reports any guest concerns or comments to the Director of Front Office and Front Office Managers/ Supervisor(s), • Provides Concierge services to guests., • Investigates guest charges to resolve guest complaints., • Checks messages and mail., • Books guest reservations for individuals via telephone, walk-in, email or fax from within the hotel in accordance with hotel standards and reservations scripts., • Up-sell rooms where possible according to established procedures to maximize revenues., • Assists with guest luggage to and from the room when needed., • Deliver packages (mail, faxes etc.) to guest room when needed., • Assists in calling and retrieving cabs for guests upon request., • Any other requests of duties from management. Reconciliation • Balance cash daily., • Deposit received cash in safe and return personal and/ or individual floating bank to issued safety deposit box., • Ensure all billing and paperwork is done in accordance with Accounting standards., • Proper handling of sensitive and confidential guest material and information understood and held in a professional manner. Cash Handling • Accept advance deposits for guests and posts the advance to guests’ accounts., • Makes change and balances the personal and/or individual floating bank. Requirements • Minimum of Hospitality, Retail or Services related industries experience preferred, • Must be able to stand for periods of time (Up to 6 hours), • Efficient in Computer and Typing Skills., • Available for shifts in the overnight capacity. Benefits : Medical, Vision, Dental and 401k (ref. 58226) Compensation: $25.50 per hour We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionDescription: Job Summary Guides guests to appropriate table as directed by the maître d’. Interacts with the restaurant guests, fellow employees, and supervisors in a polite, courteous and hospitable manner to ensure gracious hospitality. Job Activities • Maintain professional appearance standards as directed in the Company Employee Handbook., • Anticipates and accommodates needs of the guest., • Maintains the general cleanliness and orderliness of the entrance area., • Complies with Department of Health and company sanitation standards., • Actively takes and processes reservations for guests., • Assists with incoming calls and answering questions from guests., • Responsible for checking guests’ coats and other belongings (where applicable)., • Assists with setting up front desk area, performs side-work and other opening/closing procedures as directed by management, including:, • Ensures that all appropriate menus are printed and ready for service., • Responsbile for making sure all menu books are organized with current menus., • Collects menus throughout venue during shift., • Performs opening side-work as prescribed., • Performs closing side-work as prescribed., • Reports all breakage, damage of equipment or furniture immediately to management., • Attends and participates in daily pre-service meetings., • Participates in any training sessions or departmental meetings., • Learn by listening, observing other team members and sharing knowledge while leading by example., • Portrays a positive and professional attitude., • Demonstrates knowledge of Company, its partners and supporting hotel environments., • Works as part of a team and provides help and support to all fellow team members. Requirements: Education, Experience and Skill Requirements • Company in-venue host training., • Previous hospitality experience., • Previous host experience., • Experience in a high-volume restaurant/nightclub/lounge., • Must be able to stand, lift and bend for extended periods of time., • Must be able to bend and lift to 50 lbs., • Role may include job duties or tasks requiring repetitive motion., • Exposure to hot kitchen elements or cleaning materials., • Must be able to work and remain focused in a fast-paced and ever-changing environment., • Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.

The Front Desk Supervisor is a daily leader at the Wythe front desk and the intelligence hub for the hotel. The Front Desk Supervisor is Wythe's central connection, integrating the desk through every guest flow of the hotel. The role ensures that the standards in this document are held consistently

The Front Desk Agent serves as guests' primary first and last contact at Wythe Hotel, creating effortless experiences that put them at ease while maintaining the personable atmosphere that defines our hotel.This role requires a desire to master hospitality excellence, serving as the epi-center that

Front Desk / Member Service Advisor .Kings Athletic Club — Brooklyn Heights, NY.Part-time | $25/hr | Reports to General Manager.Kings Athletic Club is a private membership club located in Brooklyn Heights at the historic Hotel St.We are a community built around best-in-class sport, wellness, a

Job DescriptionAbout Us Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience. We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date. Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever. We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you. Come join us! Let’s shape the future of hospitality together. About the Role We're looking for a Product Marketing Manager who can translate complex product capabilities into clear, compelling narratives that compel buyers and enable sales teams. You'll own product areas and strategic go-to-market initiatives end to end, working in close collaboration with Sales, Product, Marketing, and Customer Support teams. This is a highly cross-functional and strategic role that blends storytelling, market insight, go-to-market strategy and execution to fuel growth and improve conversions. What You’ll Do • Messaging and Positioning: Develop and maintain product-level messaging and positioning. Translate what Canary builds into language that resonates with specific personas, tailoring it to SMB, mid-market, and enterprise audiences., • Sales Assets: Build the sales and marketing assets that clearly communicates Canary’s value and differentiation that resonates for each stage of the marketing funnel. Understand from the Sales and Customer Support teams what’s working and what improvements are needed to improve how we communicate with customers and prospects., • Storytelling and Content: Craft engaging and persuasive presentations including sales decks, webinars, and presentations in collaboration with growth, partner, and content marketers., • Market & Competitive Intelligence: Maintain a working understanding of the competitive landscape in your product areas. Know how competitors position, what claims they make, and where Canary wins and loses., • Data and Analysis: Utilize data to measure the success of go-to-market initiatives, marketing campaigns, and product adoption, reporting on key metrics and providing actionable insights for optimization.What We’re Looking For, • +5 years of product marketing experience in a B2B SaaS environment, • Strong communicator, both internally as well as to the market. You are a strong writer and visual storyteller able to communicate complex topics in a simple, digestible way., • Comfort working with data and deriving actionable insights — you measure the impact of your work and use that to make better decisions, • Experience bringing new products to market, • A high quality bar for external assets — you know what "ship-ready" looks like and won't submit something half-finished, • Strong cross-functional instincts — you work well with product, sales, and design without needing heavy coordination overhead; you’re able to effectively influence without direct authority, • Preferred: Management consulting experience, hospitality and/or travel tech experience, and multi-product, platform, and AI products experience.Compensation Target cash compensation ranges from $140,000 - $175,000, including a fixed annual salary and a performance-based bonus paid monthly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. Perks & Benefits We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock: Time Off • Unlimited PTO: Take the time you need to truly rest and recharge., • Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend., • Birthday Holiday: A dedicated day off to celebrate you! Travel & Office Flexibility • Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs., • Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay., • Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally. Growth & Community • Self Improvement Club: A monthly budget to help you smash your personal goals., • Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection., • Referral Program: Help us grow the flock and score a cash bonus for successful hires. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout Us Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience. We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date. Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever. We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you. Come join us! Let’s shape the future of hospitality together. About the Role Canary Technologies is seeking an experienced Head of Global Enterprise Customer Success to own the success of our largest and most strategic global hotel brands. This leader will partner directly with C-suite executives at many of the world's largest hospitality companies, overseeing complex multi-product deployments while driving long-term adoption, retention, and expansion. As the executive sponsor for Canary's most important customer relationships, you will ensure our customers realize measurable business value while helping shape Canary's enterprise customer strategy. You will also lead and develop a high-performing team of Enterprise Customer Success Managers and Enterprise Implementation Managers responsible for delivering exceptional outcomes across our enterprise portfolio. What You’ll Do • Own customer outcomes across Canary's largest enterprise accounts, including successful deployments, executive engagement, product adoption, retention, and expansion., • Build trusted relationships with executive stakeholders—including CIOs, CTOs, COOs, Chief Digital Officers, Commercial leaders, and other senior executives—at the world's largest hotel brands., • Serve as the executive sponsor for Canary's most strategic customers, proactively managing executive relationships, mitigating risk, resolving escalations, and driving long-term partnership success., • Lead, coach, and develop a high-performing team of Enterprise Customer Success Managers and Enterprise Implementation Managers, creating a culture of accountability, customer obsession, and continuous development., • Partner closely with Enterprise Sales to ensure seamless transitions from sales through implementation while supporting long-term account growth and customer success., • Develop strategic account plans that align customer business objectives with Canary's product roadmap and identify opportunities to expand Canary's footprint across brands, portfolios, and products., • Collaborate cross-functionally with Product, Engineering, Support, Marketing, and Revenue Operations to advocate for enterprise customer needs and continuously improve the customer experience., • Establish operational excellence across enterprise implementations by driving scalable processes, governance, and best practices for complex global deployments., • Define and monitor key success metrics across implementation, adoption, customer health, retention, expansion, executive engagement, and overall customer satisfaction., • Stay informed on hospitality technology trends and enterprise customer success best practices to continually elevate Canary's strategic customer experience.What We’re Looking For, • 10+ years of experience in Customer Success, Strategic Account Management, Professional Services, or a related enterprise customer-facing role within B2B SaaS., • 5+ years of leadership experience building, managing, and developing high-performing customer-facing teams., • Proven experience serving as the executive relationship owner for Fortune 500 or other large enterprise customers with complex organizational structures., • Demonstrated success building trusted relationships with C-suite executives and senior business leaders., • Track record of leading complex, multi-product enterprise software deployments from implementation through long-term customer success., • Proven ability to drive measurable improvements in customer adoption, retention, expansion, and overall customer health., • Strong executive presence with exceptional communication, presentation, negotiation, and stakeholder management skills., • Experience partnering cross-functionally with Sales, Product, Engineering, Support, Marketing, and Operations to deliver customer outcomes., • Analytical mindset with experience using customer health metrics, business data, and operational insights to drive strategic decision-making., • Experience within hospitality technology, enterprise SaaS, fintech, or another complex B2B software environment is strongly preferred.Compensation Target cash compensation ranges from $201,000 - $259,000, including a fixed annual salary and a performance-based bonus paid quarterly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. Perks & Benefits We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock: Time Off • Unlimited PTO: Take the time you need to truly rest and recharge., • Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend., • Birthday Holiday: A dedicated day off to celebrate you! Travel & Office Flexibility • Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs., • Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay., • Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally. Growth & Community • Self Improvement Club: A monthly budget to help you smash your personal goals., • Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection., • Referral Program: Help us grow the flock and score a cash bonus for successful hires. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout Us Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience. We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date. Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever. We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you. Come join us! Let’s shape the future of hospitality together. About the Role We're looking for a Director of Product to own our flagship offering: the Digital Guest Journey. This role is pivotal in shaping the way travelers around the world interact with hotels in the digital age. As Director of Product, you'll own the roadmap, evolution, and success of the Digital Guest Journey — setting the vision, making the hard calls, and ensuring the product consistently exceeds the expectations of our top partners while delighting millions of travelers worldwide. What You’ll Do • Own the product strategy and multi-year roadmap for the Digital Guest Journey — defining what gets built, what doesn't, and why., • Proactively diagnose high-impact opportunities by synthesizing signals from customers, data, sales, and the competitive landscape., • Maintain direct, ongoing relationships with hotel operators and enterprise clients to shorten feedback loops and sharpen prioritization between formal research cycles., • Translate product decisions into business narratives connecting product metrics to company-level outcomes including revenue, margin, and churn., • Lead technical conversations with engineering and enterprise clients with precision, including system architecture, integration dependencies, and trade-offs., • Drive execution and alignment across engineering, sales, customer success, and design around shared outcomes.What We’re Looking For, • 10+ years of product management experience, with at least 2–3 years in a senior or director-level PM role at an enterprise SaaS company., • A track record of proactively identifying high-impact problems — not just executing on a roadmap handed to you., • The ability to narrate a product decision in business terms: what metric moved, what it meant for revenue, margin, or retention, and how you knew it mattered., • Technical depth to explain how your product works under the hood — not just what it does — and lead conversations with engineers and enterprise clients at the right level of detail., • Examples of driving cross-functional alignment without organizational authority, and staying personally accountable through launch, onboarding, and early adoption.Compensation Total cash compensation ranges from $275,000-$350,000. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. Perks & Benefits We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock: Time Off • Unlimited PTO: Take the time you need to truly rest and recharge., • Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend., • Birthday Holiday: A dedicated day off to celebrate you! Travel & Office Flexibility • Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs., • Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay., • Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally. Growth & Community • Self Improvement Club: A monthly budget to help you smash your personal goals., • Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection., • Referral Program: Help us grow the flock and score a cash bonus for successful hires. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description We are seeking an experienced, dynamic, and service-driven Director of Front Office to lead our Front Office operation. This key leadership position is responsible for creating an exceptional guest experience while ensuring efficient daily operations, strong team performance, and consistent service standards. The ideal candidate is a hands-on hospitality leader who thrives in a fast-paced hotel environment, has a strong understanding of front office operations, and is passionate about developing teams and delivering memorable guest experiences. Key Responsibilities • Provide overall leadership and direction for the Front Office department, including Front Desk, Guest Services, and related functions., • Oversee daily Front Office operations to ensure a seamless arrival, stay, and departure experience for guests., • Lead, coach, develop, and motivate the Front Office leadership team and employees., • Establish and maintain high standards of guest service, professionalism, and operational efficiency., • Monitor guest feedback and service recovery, personally addressing escalated guest concerns when necessary., • Ensure appropriate staffing levels based on occupancy, business demands, and operational needs., • Manage departmental scheduling, payroll, productivity, and labor costs in accordance with budget and business levels., • Partner closely with Housekeeping, Reservations, Revenue Management, Engineering, Security, Food & Beverage, Sales, and other departments to ensure effective hotel operations., • Monitor room status, arrivals, departures, VIPs, special requests, group activity, and other daily operational priorities., • Ensure Front Office employees are properly trained on hotel standards, systems, policies, procedures, and emergency protocols., • Drive employee engagement, performance management, recognition, coaching, and professional development., • Participate in interviewing, hiring, onboarding, training, and evaluating Front Office employees., • Ensure compliance with hotel policies, brand standards, collective bargaining agreements where applicable, and all applicable federal, state, and local requirements., • Monitor departmental expenses and identify opportunities to improve productivity and operating performance without compromising the guest experience., • Maintain effective controls related to cash handling, guest accounts, room access, billing, and other Front Office procedures., • Prepare and review operational reports, guest satisfaction results, labor reports, and departmental performance metrics., • Serve as a visible hotel leader and Manager on Duty as required., • Collaborate with senior hotel leadership on initiatives designed to improve guest satisfaction, employee engagement, operational performance, and profitability., • Perform other duties and responsibilities as assigned.

Job DescriptionAbout Us Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience. We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date. Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever. We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you. Come join us! Let’s shape the future of hospitality together. About the Role We are seeking a highly motivated Sales Development Representative (SDR) to help our growing company drive new customer acquisition. This is an excellent opportunity for a self-starter that is looking to grow their sales career at a fast-paced tech company. This role will provide a career path in outbound sales for a talented individual. A successful candidate will have a positive phone presence, be fluid, and be able to think on your feet while presenting a confident pitch to engage the opportunity. You’ll bring a strong mentality to each day and be open to immediately applying advice. If you feel that you understand this role and are prepared to take on this crucial responsibility, we would love to work with you. What You’ll Do • Conduct persistent outreach to targeted prospects (dials/email), • Communicate our value proposition to decision makers and qualify them for potential sales opportunities, • Deliver against a quota for qualified leads, • Leverage prospecting tools to research companies and identify key decision makers, • Collaborate closely with our Account Executives to help them close accounts and accelerate pipeline growth, • Contribute towards optimizing our approach towards sales development to drive ongoing improvement, • Leverage Salesforce for lead and pipeline management, and sales forecasting, • Participate in knowledge sharing, training updates and process optimizationWhat We’re Looking For, • 1+ years of work experience, • Prior experience in Sales, Expert Network, or Recruiting (preferred), • Prior experience in hospitality or software (preferred but not required), • Ability to adapt easily to new situations and eager to learn/contribute, • Experience qualifying leads, • Excellent verbal and written communication skills, • Grit – dialing and being an SDR takes emotional strength and you either have it or you don’t, • Determined to exceed goals on a weekly basis and have self-accountability, • Assertive, persistent, persuasive, and a good listener, • Smart and confident to build successful client relationships and overcome objections/rejections over the phoneCompensation Target cash compensation ranges from $75,000 - $80,000, including a fixed annual salary and uncapped commission paid monthly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. Perks & Benefits We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock: Time Off • Unlimited PTO: Take the time you need to truly rest and recharge., • Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend., • Birthday Holiday: A dedicated day off to celebrate you! Travel & Office Flexibility • Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs., • Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay., • Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally. Growth & Community • Self Improvement Club: A monthly budget to help you smash your personal goals., • Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection., • Referral Program: Help us grow the flock and score a cash bonus for successful hires. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout Us Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience. We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date. Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever. We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you. Come join us! Let’s shape the future of hospitality together. About the Role AI is reshaping hospitality, and Canary is at the center of that shift. Canary is seeking an experienced Senior Communications Manager to own and activate our strategic narratives around hospitality and executive communications. You will lead strategic PR and communications end-to-end, shaping Canary’s public narrative, driving trust, increasing visibility, and gaining influence across the hospitality landscape. This role will be highly influential on how our executives show up and speak about Canary externally. You will work closely to turn product innovation, customer momentum and industry trends into clear, compelling stories that drive awareness and position Canary as the leader in AI for hospitality. What You’ll Do • Own Canary’s External Narrative: Develop and activate compelling narratives on Canary’s leadership, partnerships, customers, etc. ensuring consistency in messaging across media, executive communications and social., • Executive Thought Leadership: Partner with co-founders and leadership to build and execute high-impact thought leadership across LinkedIn, PR and bylines, from ideation and interviewing, through ghostwriting., • Media Relations and Coverage: Build and manage relationships with trade and top-tier journalists, own inbound media inquiries and consistently secure high-quality media coverage and placements., • Executive Communications: Influence and prep our executives on interviews, talking points, presentations, etc. to be spokespeople of Canary’s brand narrative., • Storytelling and Pitching: Identify and pitch compelling stories, turning product launches, company momentum and industry trends into media opportunities., • Newsjacking and Trends: Monitor industry and AI trends to identify timely opportunities and translate them into relevant narratives and commentary., • Cross-Functional Collaboration: Partner with Marketing, Product and Customer teams to surface stories, align messaging and bring key initiatives to market., • PR Content Creation: Write press releases, executive commentary and external communications, and support major initiatives like reports and product launches with integrated PR strategies., • Social Presence: Elevate Canary’s and executives’ presence on social platforms (e.g. LinkedIn) through consistent, high-quality, impactful content., • Awards and Speaking Engagements: Identify and secure strategic awards and speaking opportunities aligned with key narratives., • Performance Tracking: Measure success through media placements, brand mentions and share of voice, and refine strategy based on performance insights.What We’re Looking For, • 8 - 10+ years of experience in PR & Communications, with a focus on B2B SaaS, • Hospitality or travel tech experience is a plus, • Proven success building and executing executive thought leadership programs, • Strong track record of securing consistent, high-quality media coverage, • Sharp storytelling instincts and a strong sense for what makes a story land, • Experience owning communications strategy from narrative through execution, • Excellent project management and cross-functional collaboration skills, • Bachelor’s degree in Journalism, Marketing, Business or related fieldCompensation Target cash compensation ranges from $180,000 – $200,000, including a fixed annual salary and a performance-based bonus paid monthly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. Perks & Benefits We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock: Time Off • Unlimited PTO: Take the time you need to truly rest and recharge., • Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend., • Birthday Holiday: A dedicated day off to celebrate you! Travel & Office Flexibility • Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs., • Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay., • Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally. Growth & Community • Self Improvement Club: A monthly budget to help you smash your personal goals., • Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection., • Referral Program: Help us grow the flock and score a cash bonus for successful hires. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout Us Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience. We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date. Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever. We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you. Come join us! Let’s shape the future of hospitality together. About the Role Canary Technologies is hiring a Head of Product Design to own the design system, information hierarchy, and interaction principles that govern every surface of Canary's platform — for human users and AI agents alike. Most design system roles are about consistency for humans. This one is about building the design language that AI agents obey. You're not just making a dashboard pretty — you're defining the rules of interaction for a platform where AI is increasingly the operator. That's a new kind of design leadership, and we want someone who sees it that way. Canary's product surface is expanding fast across checkin, messaging, upsells, voice, and more. We need someone obsessive about consistency, hierarchy, and systematic design who can establish principles that scale — not just across screens, but across a future where AI agents are primary users of our interfaces. The design system you build won't just guide human designers; it will be the contract that AI follows. What You’ll Do • Define and enforce a unified design system across all Canary product surfaces — components, spacing, typography, color, layout patterns, and page-level templates, • Establish clear information hierarchy standards so every page communicates priority, status, and action with zero ambiguity, • Build design principles rigid enough to be programmatically enforced and flexible enough to serve diverse hospitality workflows, • Create specifications precise enough that AI coding agents can generate UI that meets your bar without human review, • Audit existing surfaces ruthlessly and drive convergence toward a single coherent system, • Partner closely with engineering and product to make the design system the source of truth — not a side artifact, • Think deeply about how AI agents (voice, chat, autonomous) interact with and present Canary's UI, and design for that as a first-class use caseWhat We’re Looking For, • 8+ years in Product Design with 3+ years leading teams directly. Experience operating in B2B or B2B2C SaaS preferred., • Portfolio demonstrating end-to-end systems thinking, exceptional product craft, and shipped work at scale across web and mobile is essential., • Proven ability to recruit, develop, and retain diverse design talent. Strength in feedback, coaching, and org-building., • Strong partner to Product and Engineering. Comfortable in ambiguity, rapid iteration, and enterprise constraints., • You are inspired by companies like Rippling, Linear, or Stripe where systematic design creates product clarity, • Fluency in design systems, accessibility, UX research methods, and experimentation. Familiarity with analytics tools., • Excited by the idea that your design system becomes the rulebook for AI agents building and operating UI, • Meticulous, opinionated, and able to hold the line on standards while moving fast, • Comfortable being both hands-on (Figma, tokens, specs) and strategic (principles, governance, cross-pod alignment)Compensation Target cash compensation ranges from $250,000-$290,000, including a fixed annual salary and a performance-based bonus paid quarterly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. Perks & Benefits We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock: Time Off • Unlimited PTO: Take the time you need to truly rest and recharge., • Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend., • Birthday Holiday: A dedicated day off to celebrate you! Travel & Office Flexibility • Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs., • Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay., • Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally. Growth & Community • Self Improvement Club: A monthly budget to help you smash your personal goals., • Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection., • Referral Program: Help us grow the flock and score a cash bonus for successful hires. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescription: PURPOSE: The Maintenance Engineer is responsible for assisting with the operation maintenance service and repair of equipment as assigned. He/she is also responsible for participating in the preventative maintenance program handling guest requests and other work orders as assigned. He/she is also responsible for performing the job in a safe and efficient manner and performing trade jobs such as carpentry, painting, plumbing etc. May require driving a shuttle van when needed (property specific). RESPONSIBILITIES: • Assist with the operation, maintenance and repair of equipment., • Change out light bulbs; perform preventative maintenance for guest rooms to include vinyl repair touch up paint minor furniture repair tub caulking tile repairs etc., • Perform preventative maintenance for ice machines refrigerators kitchen equipment laundry equipment HVAC guest rooms meeting rooms the swimming pool and hot tub., • Perform plumbing repair laundry equipment repair preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request., • Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Front Desk with findings., • Perform other tasks/jobs as assigned by the supervisor or manager., • Clean the exterior parking lot and remove trash from receptacles., • Perform minor landscaping tasks such as pulling weeds between lawn servicing dates., • Help the housekeeping department in maintaining public areas of the hotel., • Assist with guest transportation if property has shuttle service., • Perform preventative maintenance tasks as identified in the CORE program and record the work completed., • Maintain the needed stock of mechanical items needed to ensure work can be completed timely without delays., • Advise the General Manager of equipment or supplies needed and properly maintain the building., • Assist breakfast area in below tasks as needed:, • Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner., • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working., • Support all areas of the food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas if requested. Requirements: QUALIFICATIONS: • Experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Must have a valid driver’s license for the applicable state (property specific)., • Must have an acceptable MVR (Motor Vehicle Driving Record) (property specific)., • Must be willing and can work a varied schedule that may include evenings nights weekends and holidays Job Settings and Physical Demands: To perform the job successfully, the candidate must be able to stand and walk 90% of their workday. Lifting and carrying up to 65 lbs. may be necessary at times and bending and stooping are required. Job is performed indoors in a well ventilated area. Disclaimer This position is a part of the Local 68 Hotel/Motel Trades bargaining agreement** This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.

Job DescriptionAbout Us Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience. We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date. Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever. We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you. Come join us! Let’s shape the future of hospitality together. About the Role We're looking for a Pricing & Packaging Manager to own one of the highest-leverage functions in the company: how Canary's products are structured, priced, and brought to market as a coherent commercial offer. This high-visibility, highly cross-functional role on the Product Marketing team is equal parts analysis and strategy. You'll build the models, run the competitive benchmarks, create pricing proposals, develop the packaging architecture, and produce the internal and external narratives on pricing. You'll work closely with leaders in Product, Sales, Marketing, Finance, & Account Management. What You’ll Do • Pricing Architecture. Own and maintain Canary's pricing strategy across the full product portfolio. Define pricing models (per property, per room, usage-based, tiered, bundled), set price points informed by market benchmarks and willingness-to-pay research, and build the internal documentation that makes pricing decisions transparent and defensible., • Packaging Strategy. Design and evolve how Canary's products are packaged — what goes in which tier, what's an add-on, what's a platform play, and how the overall structure supports both new logo acquisition and expansion revenue from the existing customer base., • Competitive and Market Intelligence. Build and maintain a current read on how competitors price and package. Conduct willingness-to-pay research and market benchmarking on a recurring basis, from launch through maturity., • Financial Modeling and Impact Analysis. Build the models that underpin pricing decisions: revenue impact projections, scenario analysis, sensitivity testing, and post-change measurement., • Cross-Functional Partnership. Pricing decisions touch several functions. You'll work directly with each to align on strategy, testing, and implementation., • Internal Narrative and Enablement. You'll develop the internal frameworks, one-pagers, and training materials that help the sales team understand and sell Canary's pricing with confidence — including how to handle objections, discounting guardrails, and deal-level guidance for edge cases.What We’re Looking For, • 6-8+ years of experience with at least 3 years focused on pricing strategy, packaging, and monetization, • Strong business accumin and analytical skills, • Propensity for developing a hypothesis, testing it, and building a strategy based on results, • Ability to gather qualitative insights from frontline teams and customers to inform market research and pricing recommendations, • Experience building, maintaining, and improving pricing frameworks, • Experience working with account teams to develop ROI models and pricing proposals, • Experience developing packaging architecture considering multi-product portfolios, AI solutions, and hardware and software solutions that have delivered measurable gains in ACV and revenue, • Ability to garner influence cross-functionally to align product, finance and sales on pricing recommendations, • Ability to clearly articulate pricing and value story to internal stakeholders and to customers via collateral Preferred: • Experience in B2B AI or SaaS with a multi-product portfolio, vertical SaaS, or marketplace businesses where pricing complexity is high, • Exposure to usage-based or consumption, subscriptions, platform, hybrid and other pricing models, • Hospitality tech or travel industry background is a genuine differentiator — understanding the economics of hotels (RevPAR, ADR, occupancy-based revenue) makes the job harder to fake and faster to executeCompensation Target cash compensation ranges from $140,000 – $200,000, including a fixed annual salary and a performance-based bonus paid monthly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. Perks & Benefits We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock: Time Off • Unlimited PTO: Take the time you need to truly rest and recharge., • Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend., • Birthday Holiday: A dedicated day off to celebrate you! Travel & Office Flexibility • Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs., • Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay., • Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally. Growth & Community • Self Improvement Club: A monthly budget to help you smash your personal goals., • Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection., • Referral Program: Help us grow the flock and score a cash bonus for successful hires. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionBenefits: • Employee Club Access, • 401(k), • Free food & snacks, • Health insurance, • Paid time off What You’ll Do • Own the general ledger, month-end and year-end close, and department-level P&Ls across dining, bar, poolside, events, tennis, aquatics, and membership • Build the annual budget, a rolling 12-month forecast, and a 13-week cash flow model, • Manage dues billing, member statements, house accounts, FB credit tracking, and collections, • Build pro formas for private events and programs — venue fee, per-person food and bar, staffing, and true contribution margin — then report actuals against them • Control food and beverage costs: plate costing, pour cost, par levels, and variance investigation, • Run scheduled inventory audits across kitchen, bar, poolside cafe, and pro shop — full physical counts, cycle counts, and unannounced spot checks — reconciled against purchases and POS depletion • Own stock room management: receiving and put-away, labeling and shelf organization, FIFO rotation, storage security and key/access control, and expiration and waste tracking • Investigate and report on shrink, theft, and count discrepancies, and enforce corrective controls with department heads • Run the full AP cycle — POs, three-way match, coding, vendor management, and 1099s, • Track all incoming payments, event deposits, daily deposits, and merchant settlements; reconcile Stripe activity to POS and sales • Process payroll for salaried, hourly, seasonal, and tipped staff, including tip pooling in compliance with NJ wage law • Monitor labor cost as a percentage of revenue and build staffing models tied to forecasted volume, • Maintain sales tax filings, insurance and liquor license records, and internal controls with proper segregation of duties • Coordinate cross-functionally with department heads and team leaders — kitchen, bar, aquatics, tennis, events, and front of house — to set, communicate, and execute cost and revenue goals for each department • Train team leaders on budget ownership, cost controls, inventory procedures, and revenue targets, and run regular check-ins on performance against objectives • Deliver a monthly financial package to ownership with variance commentary in plain language What We’re Looking For Required • Bachelor’s degree in Accounting, Finance, or related field, • 5+ years of accounting experience, including 2+ as a Controller, Assistant Controller, or Senior Accountant, • Proven ownership of a full month-end close and financial statement preparation, • Strong command of payroll, AP/AR, inventory accounting, and cost control, • Hands-on experience running physical inventory audits and managing stock room controls in a food and beverage or retail environment • Advanced Excel or Google Sheets — pivot tables, lookups, and models built from scratch, • Experience with accounting software (QuickBooks, Sage Intacct, Jonas, Northstar, Clubessential, or similar) and POS reporting Preferred • CPA or CMA, • Private club, country club, hotel, or multi-outlet restaurant experience, • Familiarity with club management and dues billing platforms, • Working knowledge of the Uniform System of Financial Reporting for Clubs, • Experience implementing or migrating a financial system You’ll Do Well Here If You • Close clean and close on time, • Are comfortable leaving your desk to count a walk-in or ask an operator a direct question, • Can explain a PL to someone who has never read one, • Handle member and staff financial information with total discretion, • Build process where none exists — and document it Job Type Full-time Pay: $45,000 – $60,000 per year Benefits: • 401(k) matching, • Health insurance, • Paid time off, • Employee discount / club access Schedule: • Thursday to Monday, • Day shift, • Tuesdays and Wednesdays off Work Location: In person — Short Hills, NJ 07078

Job Description Zen Home is a luxury, eco-friendly cleaning company serving high-end residences throughout NYC. We are known for our 5-Star service, attention to detail, and exceptional client experience. We are seeking a hands-on Field Operations Supervisor to lead our Cleaning Consultant team while driving revenue growth and maintaining luxury service standards. This is an active, field-based leadership role — not a desk job. What You’ll Do Lead & Develop a 5-Star Team • Recruit, train, coach, and evaluate Cleaning Consultants, • Conduct Quality Control visits, • Improve team retention and performance, • Step in to assist with cleaning when needed Drive Client Excellence • Ensure every home meets Zen Home’s 5-Star standard, • Exceed client expectations, • Resolve concerns in real time, • Increase client retention, • Encourage 5-Star reviews, • Build relationships with bellmen, front desk staff, concierges, doormen, and building management, • Cultivate referral partnerships Support Revenue Growth • Improve scheduling efficiency, • Generate client referrals, • Encourage Cleaning Consultant–generated leads, • Assist with large job estimates Field Requirements • Comfortable using public transportation daily, • Willing to walk between 5–6 client job sites per day, • Comfortable working in all weather conditions, • Physically capable of assisting with cleaning tasks Compensation Base Salary: $50,000 + Weekly Revenue Bonuses: High performers can earn an additional $8K–$39K+ annually based on performance Qualifications • 5+ years management experience (hospitality preferred), • Strong leadership and coaching skills, • Comfortable working in the field daily, • Familiar with Microsoft Office and scheduling apps, • Knowledge of NYC transit system, • Professional-level English communication\nCompany Description Zen Home Cleaning is New York City’s premier eco-luxury cleaning service, trusted by discerning clients for over a decade. We specialize in creating pristine, serene spaces using 100% green products, essential oils, and five-star hotel touches. Our team members are professionals who take pride in their craft, enjoy a supportive work environment, and deliver excellence with care and integrity every day. Zen Home Cleaning is New York City’s premier eco-luxury cleaning service, trusted by discerning clients for over a decade. We specialize in creating pristine, serene spaces using 100% green products, essential oils, and five-star hotel touches. Our team members are professionals who take pride in their craft, enjoy a supportive work environment, and deliver excellence with care and integrity every day.

Job Description Jr Accounting Assistant • Working in the Front desk office at a Hotel, • Strong Excel, • Knowledge of OPERA software is a plus, • Knowledge of Accounts receivable, • Knowledge of Invoicing, • Organized detailed oriented, • Must be reliable, • Part-time three days a week, • Able to multitask, • Pay $21-$22 maybe consider more, • Temp, • Manhattan

Job Description Job Title: Director of Front Office Reports to: Director of Rooms Department: Front Office Position Summary The Director of Front Office is responsible for the strategic leadership, operational excellence, and financial performance of the Front Office Division, ensuring exceptional guest experiences consistent with Forbes Five-Star, AAA Five Diamond, and luxury hospitality standards. This role oversees Front Desk, Guest Services, Bell Services, Door Services, Guest Relations, and Telephone Operations, while partnering closely with Housekeeping, Reservations, Engineering, Security, Sales, and Revenue Management to deliver seamless service and maximize guest satisfaction. Key Responsibilities Guest Experience & Service Excellence • Champion Forbes Five-Star, AAA Five Diamond, and Taj luxury service standards throughout all Front Office operations., • Ensure personalized recognition and seamless experiences for VIPs, repeat guests, Taj Inner Circle members, Chambers members, long-stay guests, and luxury travel advisor clients., • Oversee all arrivals, departures, room assignments, guest preferences, and special requests., • Lead guest recovery efforts and ensure timely resolution of guest concerns., • Monitor guest satisfaction scores, online reviews, Trust You feedback, and NPS results, implementing action plans to improve performance., • Ensure flawless execution of guest benefits associated with American Express Fine Hotels + Resorts (FHR), Virtuoso, Signature Travel Network, and other preferred partner programs. Operations Management • Direct the daily operations of Front Desk, Guest Services, Bell & Door Services, Guest Relations, and Telephone Operations., • Maintain effective room inventory management and collaborate with Reservations and Housekeeping to optimize occupancy and guest satisfaction., • Lead daily operations meetings, arrivals reviews, and departmental briefings., • Ensure compliance with all operating procedures, service standards, and audit requirements. Compliance & Safety & Risk Management • Ensure compliance with Forbes Five-Star, AAA Five Diamond, IHCL brand standards, company policies, and applicable regulations., • Conduct routine audits of guest recognition programs, luxury travel partner benefits, room assignment practices, and operational standards., • Drive departmental training and corrective action plans to maintain and elevate service standards., • Partner with Security and hotel leadership to maintain a safe and secure environment for guests and colleagues., • Support emergency preparedness, crisis management, and business continuity initiatives. Leadership & Team Development • Recruit, train, coach, and develop Front Office leaders and colleagues., • Foster a culture of accountability, engagement, professionalism, and service excellence., • Conduct performance evaluations, career development discussions, and succession planning., • Lead by example and promote a positive and inclusive work environment. Financial & Business Management • Manage departmental budgets, labor costs, and productivity targets., • Support revenue optimization strategies through effective inventory management and room placement., • Monitor departmental expenses and identify opportunities to improve operational efficiency., • Collaborate with Revenue Management and Reservations to maximize guest satisfaction while protecting rate integrity. Cross-Functional Leadership • Collaborate closely with Housekeeping, Engineering, Security, Sales, Catering, and Revenue Management to ensure seamless hotel operations., • Participate in strategic planning, renovation projects, technology initiatives, and operational enhancements., • Support planning and execution for major citywide events, high-profile VIP visits, and peak demand periods. Qualifications • Bachelor’s degree in hospitality management or related field preferred., • Minimum 7-10 years of progressive luxury hotel experience, including senior Front Office leadership positions., • Strong knowledge of Opera PMS and hotel operating systems., • Experience within Forbes Five-Star and AAA Five Diamond environments preferred., • Proven leadership experience in a luxury hotel setting., • Excellent communication, organizational, and problem-solving skills., • Ability to manage multiple priorities in a fast-paced, guest-focused environment. Key Performance Indicators (KPIs) • Forbes Five-Star Audit Results, • AAA Five Diamond Compliance Scores, • American Express FHR Program Compliance, • Guest Satisfaction & NPS Scores, • VIP Guest Experience Scores, • Online Reputation Ratings, • Front Office Labor Productivity & Cost Management, • Employee Engagement & Retention, • Guest Recovery Resolution Metrics, • Room Assignment Accuracy & Arrival Experience Performance

Job Description COMPANY OVERVIEW Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Illinois, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals. Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.” We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team! JOB SUMMARY The Spa Operations Lead assists Spa Management with daily operations, including team leadership, reservations, and guest services. Responsibilities encompass training, inventory management, payroll, scheduling, and financial reporting. This role also supports the management of the front desk, lounge, locker rooms, and ancillary facilities, such as fitness centers or pools, where applicable. The Supervisor communicates clearly with guests and staff to address their needs and concerns while maintaining exceptional customer service standards. Additionally, the Spa Operations Lead facilitates the timely and effective resolution of any guest or employee partner issues that arise throughout the day. Effectively communicates with guests and spa team to understand their needs and areas of concern, while maintaining a high level of customer service to maximize guest satisfaction and profitability. ESSENTIAL FUNCTIONS • Adhere to TRILOGY’s philosophy of “Flawless Service, Every Guest, Every Day” along with Spa policies and procedures., • Anticipate guest needs and maintain Spa and TRILOGY’s service standards, including FORBES 5 Star criteria., • Interact cooperatively and professionally with guests and the spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines., • Ensure proper daily coverage in all operational roles for seamless guest service experience., • Greet guests warmly, offering a welcoming atmosphere upon arrival. Use professional language and etiquette while providing comprehensive tours of the spa facility., • Provide extensive knowledge to thoroughly describe and guide guests through all spa services, treatments, retail products, and amenities., • Responsible for daily spa operations, including opening and closing functions, cash handling procedures, general facility maintenance, and nightly point-of-sale bank audit reconciliation., • Oversee the Spa Attache team to ensure that spa and salon appointments are booked professionally and accurately according to guest preferences while managing the appointment schedule for maximum booking opportunities., • Ensure the spa team consistently delivers exceptional service by utilizing training materials for new and existing protocols, monitoring performance, documenting compliance with service standards and policies, and motivating the team toward success., • Ensure Spa Attaches receive proper training and support and are informed about treatments, groups, and other promotions., • Lead by example in promoting, selling, and upselling spa services, packages, and retail products to guests., • Maintain cleanliness in the spa facility, lounges, and retail area throughout the day., • Execute and communicate promotions, including developing marketing links from the spa booking system., • Ensure the spa team adheres to safety, sanitation, and disinfection standards by properly cleaning and sanitizing products, rooms, tools, and equipment in compliance with TRILOGY and state regulations., • Resolve guest concerns and communicate any complaints or maintenance issues to Spa Management., • Assist Spa Management with departmental scheduling needs., • Support Spa Management in maintaining provider licenses and renewals., • Participate in regular inventory processes with Spa Management to ensure sufficient stock levels of retail and professional supplies., • Assist in monitoring inventory, ordering product supplies, and preparing end-of-month reports., • Conduct daily inspections of the treatment room checklist, noting inconsistencies while collaborating with the spa support staff., • Support Spa Management in achieving monthly sales goals., • Assist the Spa Management with interviewing, hiring, onboarding, and training processes., • Provide support to the Spa Management team during all Group and VIP events., • Attend all relevant spa and hotel/resort meetings, such as staff meetings, hotel pre-con meetings, daily stand-ups, and weekly operations meetings., • Attend all mandatory vendor and company training sessions. REQUIRED EDUCATION AND PREFERRED EXPERIENCE • Must have a minimum of 2-year College associate’s degree or any other combination of education, training, and experience that provides the required knowledge, skills, and capabilities., • Previous Supervisory experience preferred., • At least 1-3 years’ experience in customer service, spa, hospitality, sales, and/or retail., • At least 1 year of luxury retail sales experience., • Must be sales-driven and have a customer service-oriented personality, as the position requires making spa/product recommendations and selling products and services., • Must be polished, professional, and strong command of written and verbal English., • Must be organized, proactive, and highly attentive to detail., • Must be proficient in Microsoft Office (Outlook, Word, Excel)., • Previous experience with Booker, Book4Time, Spa Soft preferred., • CPR and First Aid certified desirable. BENEFITS/PERKS • Medical, Dental and Vision (FTE only), • 401K Matching, • PTO – Paid/Holiday Time Off, • VTO – Voluntary Time Off, • Discounts on Retail Products and Spa Services COMPENSATION: $27.00 per hour + Gratuity Pool + Retail Commission The hourly pay range for this role is $27.00 - $34.72. This rate is only applicable for jobs to be performed at Guerlain Wellness Spa at The Waldorf Astoria New York. Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Job DescriptionAbout Us Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience. We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date. Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever. We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you. Come join us! Let’s shape the future of hospitality together. About the Role We are looking for an experienced Product Manager to lead our Connectivity and Integrations product area with a focus on enabling Canary to expand its addressable market and to pursue new integrations that unlock new staff-facing and guest-facing workflows. This is a key strategic role that will work across the product team and cross-functionally with our sales, customer success, and implementations teams. As Product Lead over our Connectivity team, you will have a direct impact in charting the growth trajectory for Canary and supporting new product initiatives. What You’ll Do • Own the end-to-end strategy and roadmap for Canary's third-party integrations across reservation platforms, payment gateways, and other adjacent hospitality integrations., • Serve as the platform product manager for integrations across all Canary products, defining shared frameworks and reusable APIs so product teams can connect to any partner system without rebuilding from scratch., • Prioritize the integration roadmap based on customer demand, enterprise brand requirements, and revenue impact., • Own the relationships with integration partners including technical scoping, testing + certification, and managing each partnership across the integration lifecycle., • Partner with product teams to ensure integrations meet each product's needs while keeping the underlying platform consistent and maintainable., • Define and track integration health metrics - data accuracy, sync reliability, uptime, latency, and coverage - surfacing actionable improvements before customers feel the impact., • Represent the integrations roadmap to enterprise customers, sales, and customer success translating technical constraints into clear commitments and realistic timelines.What We’re Looking For, • 6+ years in product management, including experience owning platform, API, or integration products., • Hands-on experience with third-party system integrations — ideally PMS, CRS, or payment gateways/processors, or comparable B2B ecosystems (fintech rails, ERP, EHR, or similar)., • Enough technical depth to go deep with engineers on APIs, webhooks, data modeling, authentication, and integration architecture — and to ask the right questions., • A track record as a platform PM serving multiple internal product teams as your customers, balancing competing needs against a single coherent platform vision., • Experience managing external vendor and partner relationships, including technical scoping and certification processes., • Strong analytical skills and comfort connecting integration reliability and coverage to customer and business outcomes., • Ability to operate with ambiguity and drive alignment across teams without direct authority., • Experience in hospitality technology (PMS, CRS, or payments) is a strong plus.Compensation Target cash compensation ranges from $210,000 - $260,000, including a fixed annual salary and a performance-based bonus paid quarterly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. Perks & Benefits We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock: Time Off • Unlimited PTO: Take the time you need to truly rest and recharge., • Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend., • Birthday Holiday: A dedicated day off to celebrate you! Travel & Office Flexibility • Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs., • Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay., • Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally. Growth & Community • Self Improvement Club: A monthly budget to help you smash your personal goals., • Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection., • Referral Program: Help us grow the flock and score a cash bonus for successful hires. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout Us Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience. We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date. Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever. We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you. Come join us! Let’s shape the future of hospitality together. About the Role Canary Technologies is hiring a Sales Engineer to partner closely with Sales, Product, and Customer Success to drive technical validation and value articulation throughout the sales cycle. This role will own demos, technical discovery, solution design, and assist/ coordinate RFP and RFI responses, ensuring accuracy, differentiation, and alignment with buyer requirements. The ideal candidate is technically fluent, commercially sharp, and comfortable operating in an early-stage, high-ownership environment. Prior experience supporting B2B SaaS sales teams and hospitality experience is strongly preferred. What You’ll Do • Establish and execute custom demo workflows, including coverage for newly launched and in development features and products, • Define and document technical discovery SOPs to consistently map customer systems, integrations, data flows, and constraints, • Create repeatable solution design frameworks and proof plans in partnership with Engineering and Product, • Build and maintain standardized RFP/ RFI response processes, including accurate, differentiated technical content and internal coordination, • Develop processes to validate early-stage product features, capture field feedback, and prepare them for sales enablement, • Partner with Sales to formalize deal execution playbooks covering objection handling, stakeholder alignment, and proof milestones, • Document and maintain security and compliance artifacts to support buyer reviews and risk assessments, • Produce scalable enablement assets, including playbooks, guides, and reusable demo componentsWhat We’re Looking For, • Experience: 5+ years in a Sales Engineering role supporting B2B SaaS sales, • Domain exposure: Familiarity with hospitality systems (PMS preferred) or similarly complex integration environments, • Technical fluency: Working knowledge of APIs (REST, webhooks) and light scripting to support demos and proofs, • Security/compliance: Experience supporting security, privacy, and compliance reviews with enterprise buyers, including PCI, PII, 10DLC, etc., • RFP/RFI: Proven experience owning or significantly contributing to technical RFP/ RFI responses, • Early-stage product: Demonstrated ability to validate v0/ v1 features and convert field feedback into sales enablement, • Sales partnership: Track record of effective technical discovery, objection handling, and stakeholder alignment, • Communication: Clear, concise, executive-level written and verbal communication, • Ownership mindset: Comfortable operating autonomously in fast-moving, ambiguous environments with an outcome-driven mindsetCompensation Target cash compensation ranges from $160,000 - $220,000, including a fixed annual salary and uncapped commission paid monthly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. Perks & Benefits We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock: Time Off • Unlimited PTO: Take the time you need to truly rest and recharge., • Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend., • Birthday Holiday: A dedicated day off to celebrate you! Travel & Office Flexibility • Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs., • Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay., • Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally. Growth & Community • Self Improvement Club: A monthly budget to help you smash your personal goals., • Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection., • Referral Program: Help us grow the flock and score a cash bonus for successful hires. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout Us Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience. We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date. Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever. We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you. Come join us! Let’s shape the future of hospitality together. About the Role Canary Technologies is hiring a Sales Engineer to partner closely with Sales, Product, and Customer Success to drive technical validation and value articulation throughout the sales cycle. This role will own demos, technical discovery, solution design, and assist/ coordinate RFP and RFI responses, ensuring accuracy, differentiation, and alignment with buyer requirements. The ideal candidate is technically fluent, commercially sharp, and comfortable operating in an early-stage, high-ownership environment. Prior experience supporting B2B SaaS sales teams, is strongly preferred. What You’ll Do • Establish and execute standard demo workflows, including customization patterns and coverage for newly launched features, • Define and document technical discovery SOPs to consistently map customer systems, integrations, data flows, and constraints, • Create repeatable solution design frameworks and proof plans in partnership with Engineering and Product, • Build and maintain standardized RFP/RFI response processes, including accurate, differentiated technical content and internal coordination, • Develop processes to validate early-stage product features, capture field feedback, and prepare them for sales enablement, • Partner with Sales to formalize deal execution playbooks covering objection handling, stakeholder alignment, and proof milestones, • Document and maintain security and compliance artifacts to support buyer reviews and risk assessments, • Produce scalable enablement assets, including playbooks, guides, and reusable demo componentsWhat We’re Looking For, • Experience: 3–5+ years in a Sales Engineering role supporting B2B SaaS sales, • Domain exposure: Familiarity with hospitality systems (PMS preferred) or similarly complex integration environments, • Technical fluency: Working knowledge of APIs (REST, webhooks) and light scripting to support demos and proofs, • Security/compliance: Experience supporting security, privacy, and compliance reviews with enterprise buyers, • RFP/RFI: Proven experience owning or significantly contributing to technical RFP/RFI responses, • Early-stage product: Demonstrated ability to validate v0/v1 features and convert field feedback into sales enablement, • Sales partnership: Track record of effective technical discovery, objection handling, and stakeholder alignment, • Communication: Clear, concise, executive-level written and verbal communication, • Ownership mindset: Comfortable operating autonomously in fast-moving, ambiguous environments with an outcome-driven mindsetCompensation Target cash compensation ranges from $150,000 - $190,000, including a fixed annual salary and uncapped commission paid monthly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. Perks & Benefits We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock: Time Off • Unlimited PTO: Take the time you need to truly rest and recharge., • Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend., • Birthday Holiday: A dedicated day off to celebrate you! Travel & Office Flexibility • Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs., • Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay., • Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally. Growth & Community • Self Improvement Club: A monthly budget to help you smash your personal goals., • Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection., • Referral Program: Help us grow the flock and score a cash bonus for successful hires. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout Us Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience. We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date. Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever. We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you. Come join us! Let’s shape the future of hospitality together. About the Role We're looking for a Mobile Product Lead to own and scale Canary's native mobile portfolio — the guest app, hotel staff app, and developer SDKs. This role is at the center of how hotel staff and travelers actually experience our products in the real world, and it carries real weight: you'll define what gets built, drive it from concept to launch, and own the outcomes on the other side. You'll build new mobile products from 0 → 1, evolve what already exists, and stay close enough to customers to know what's working before the data catches up. If you're energized by owning something end-to-end and want your work to show up in the hands of millions of hotel guests, let's talk. What You’ll Do • Own the product strategy and multi-quarter roadmap for Canary's mobile portfolio — the guest app, staff app, and SDK — defining what gets built, what doesn't, and why., • Build new native mobile products from 0 → 1 that solve real customer problems and open up new revenue streams for the business., • Stay directly connected to enterprise hotel clients and their leadership teams, understanding how staff and guests actually use the product and turning those insights into a sharper roadmap., • Partner with Design and Engineering to ship high-quality iOS and Android experiences that set the bar for what hospitality mobile products can be., • Define the success metrics that matter — activation, engagement, retention, app store ratings — and use them to drive decisions, not just track progress., • Drive rollout plans, experiments, and cross-team alignment to bring new capabilities to market and ensure GTM teams are ready to sell and support them.What We’re Looking For, • 7+ years in product management, with at least 3 years owning native mobile products (iOS and/or Android) end-to-end from strategy through launch., • A track record of shipping high-quality mobile experiences with measurable business impact — not just shipping features., • Experience building and maintaining developer-facing products (SDKs or APIs), with a clear sense of what makes them easy to adopt and trust., • Strong customer instincts — you stay close to users between research cycles and can point to specific examples of how that changed what you built., • Comfortable driving cross-functional execution across engineering, design, and GTM in a fast-moving environment, with clear prioritization and good judgment under pressure., • Experience in hospitality, travel, or two-sided marketplaces is a plus.Compensation Target cash compensation ranges from $190,000-$240,000, including a fixed annual salary and a performance-based bonus paid quarterly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. Perks & Benefits We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock: Time Off • Unlimited PTO: Take the time you need to truly rest and recharge., • Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend., • Birthday Holiday: A dedicated day off to celebrate you! Travel & Office Flexibility • Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs., • Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay., • Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally. Growth & Community • Self Improvement Club: A monthly budget to help you smash your personal goals., • Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection., • Referral Program: Help us grow the flock and score a cash bonus for successful hires. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Training & development Who We Are: Apex Assembly connects the world’s leading technology decision-makers with top-tier solution providers through executive events across North America. Our high-growth environment is built for ambitious individuals who thrive on competition, accountability, and driving results. The Role: We’re looking for a driven, high-energy Business Development Representative to join our growing sales team in our NYC office. As a BDR, you will be on the front lines of Apex’s revenue growth, generating qualified leads, booking meetings, and fueling the success of our events and partnerships. This role is designed for someone who thrives in a fast-paced, performance-driven environment, is naturally competitive, and enjoys working towards clear goals. We are looking for a start date of 01/12/2026. What You’ll Do: • Take ownership of outbound prospecting — calls, emails, LinkedIn — and drive results, • Build relationships fast with tech companies that align with Apex’s event strategy, • Get in front of decision-makers and secure qualified meetings for senior sales leaders, • Take pride in hitting — and exceeding — your outreach and meeting targets, • Keep your pipeline organized and your activity sharp in Salesforce, • Help shape our messaging — your voice and ideas matter here, • Stay sharp on trends so your conversations sound confident and relevant, • Be a key part of a fast-paced, energetic, success-driven team, • This is an independent contributor role. Coordination with internal teams is required.What We’re Looking For:, • Outgoing, competitive personality — you love meeting new people and winning them over, • Strong communicator — comfortable talking to executives and holding your ground, • Self-starter — you want freedom to run your own day, with clear goals to chase, • Resilient — rejection doesn’t faze you, you bounce back fast, • High energy — you thrive in environments with pace and momentum, • Coachable — you want to get better and aren’t afraid of feedback, • Comfortable making a lot of calls and driving conversations — the phone is your friend, • Familiar with CRM tools (Salesforce is a plus) and LinkedIn Sales Navigator, • Bachelor’s degree or equivalent experience preferred, • Previous sales or lead generation experience is a plus — but attitude matters mostWhy Apex Assembly:, • High-energy, competitive sales culture with clear growth paths, • Comprehensive training to sharpen your sales skills, • Opportunity to work directly with senior leaders and decision-makers in the tech space, • Competitive compensation with uncapped earning potential, • Be part of a company rapidly scaling and making an impact Physical demands • Prolonged periods sitting at a desk and working on a computer, • During travel, we require light lifting of promotional materials or event suppliesTravel required, • Travel required. Any travel related to events will be discussed in advance and covered by the company (flight and hotel)., • Less than 10% to begin and may increase over time to 15%Required education and experience, • Associates and Bachelor’s degrees or equivalent experience, • Excellent verbal and written communication skillsPreferred education and experience, • Previous experience in sales, business development, or lead generation, • Familiarity with CRM tools and email outreach platformsAdditional eligibility requirements, • Ability to work standard hours (Monday – Friday, 9:00 AM – 5:00 PM EST), • Ability to reliably commute to 10174 at least 4 times a week., • Eligible to work in the United StatesWork authorization Must be authorized to work in the United States Affirmative Action/EEO statement Apex Assembly is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Flexible work from home options available.

Job Description T.E.A.M. = Together Everyone Achieves More Our TEAM culture is all about supporting one another, recognizing hard work, and helping our team members achieve MORE in their careers. If you're friendly, dependable, and enjoy creating great experiences for others, we'd love to have you join us! Grow With Our TEAM! We want our team members to find their MORE. Whether you're beginning your hospitality career or looking for an opportunity to grow, you'll gain valuable guest-service experience while working alongside a TEAM committed to delivering memorable experiences. Bring your personality, professionalism, and passion for hospitality—we'll provide the support and opportunities to help you grow. What's Your MORE? Join our TEAM and help us create an exceptional experience from arrival to departure! About the Role: The Director of Front Office plays a pivotal role in ensuring the smooth and efficient operation of the front desk and guest services within a hospitality or corporate environment. This position is responsible for leading and supervising the front office team to deliver exceptional customer service, manage guest relations, and maintain operational standards. The Director of Front Office oversees daily administrative tasks, coordinates with other departments, and implements policies to enhance the overall guest experience. This role requires a proactive approach to problem-solving, staff development, and resource management to meet organizational goals. Ultimately, the Director of Front Office ensures that every guest interaction is positive, professional, and aligned with the company’s brand values. Minimum Qualifications: • High school diploma or equivalent; a bachelor’s degree in hospitality management or related field is preferred., • Minimum of 3 years experience in front office operations within the hospitality industry., • Proven experience in a supervisory or managerial role overseeing front desk staff., • Strong knowledge of property management systems (PMS) and reservation software., • Excellent communication and interpersonal skills. Preferred Qualifications: • Bachelor’s degree in hospitality management, business administration, or a related field., • Experience with customer relationship management (CRM) tools., • Certification in hospitality management or customer service excellence., • Multilingual abilities to assist a diverse guest population., • Experience working in a high-volume or luxury hotel environment. Responsibilities: • Supervise and coordinate front office staff activities, including receptionists, concierge, and guest service agents., • Manage guest check-in and check-out processes to ensure accuracy and efficiency., • Handle guest complaints and resolve issues promptly to maintain high satisfaction levels., • Train, mentor, and evaluate front office team members to promote professional growth and service excellence., • Collaborate with housekeeping, maintenance, and other departments to ensure seamless guest experiences., • Maintain accurate records of reservations, billing, and guest information in compliance with company policies., • Develop and implement front office procedures and standards to improve operational efficiency., • Prepare reports on occupancy, revenue, and guest feedback for senior management review., • Ensure compliance with health, safety, and security regulations at the front desk area., • Manage scheduling and payroll for front office staff to optimize resource allocation. Skills: The Director of Front Office utilizes strong leadership and organizational skills daily to coordinate team activities and ensure smooth front desk operations. Effective communication skills are essential for interacting with guests, resolving conflicts, and collaborating with other departments. Proficiency with property management systems and reservation software enables accurate handling of bookings and billing processes. Problem-solving skills are applied to address guest concerns promptly and maintain satisfaction. Additionally, the ability to train and motivate staff fosters a positive work environment and drives continuous improvement in service quality. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (Form I-9) upon hire

Job DescriptionAbout Us Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience. We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date. Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever. We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you. Come join us! Let’s shape the future of hospitality together. About the Role We're looking for a passionate and innovative Product Designer to join our dynamic team. In this role, you will be at the forefront of designing intuitive, engaging, and aesthetically pleasing digital products that meet both the needs of our clients and their customers. As a key player in our product development team, you'll collaborate closely with Product Managers, Engineers, and other stakeholders to create a seamless user experience in our product lineup. This is a unique opportunity to make a significant impact in the hospitality technology space, improving the way hotels operate and enhancing the guest experience globally. What You’ll Do • Research: Talk to customers, dig into data, and unearth insights to help inform design and product decisions., • Analyze: Analyze user and other data sources to generate user journeys, define personas, and create product hypotheses., • Design: Create wireframes, high-fidelity mockups, diagrams, and other artifacts to inform and guide the development of the Canary Technologies products., • Collaborate: Work directly with cross-functional product teams, incorporating decisions, feedback, and tradeoffs into the design., • Iterate: Be comfortable working in an agile, iterative environment and know how to work towards the ideal design in incremental steps., • Communicate: Vocalize opinions and clearly communicate with the product team and the rest of the organization to build alignment and bring folks along on the design journey., • Take Initiative: Take initiative where you see gaps and help build design thinking and processes at a fast scaling product company.What We’re Looking For, • 4+ years experience in a product design role developing web experiences., • Experience in B2B (SaaS preferred)., • Experience with Figma, Sketch, Adobe Illustrator/Photoshop, Invision, Miro, Mural, and other similar design tools., • Experience building and contributing to design systems/ style guides., • Experience with interaction and UI design and the development of mocks/ comps., • BA/ BS or relevant work experience., • Comprehensive product portfolio.Compensation Target cash compensation ranges from $150,000 - $225,000, including a fixed annual salary and a performance-based bonus paid quarterly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. Perks & Benefits We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock: Time Off • Unlimited PTO: Take the time you need to truly rest and recharge., • Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend., • Birthday Holiday: A dedicated day off to celebrate you! Travel & Office Flexibility • Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs., • Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay., • Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally. Growth & Community • Self Improvement Club: A monthly budget to help you smash your personal goals., • Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection., • Referral Program: Help us grow the flock and score a cash bonus for successful hires. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout Us Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience. We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date. Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever. We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you. Come join us! Let’s shape the future of hospitality together. About the Role We're looking for a Senior Business Intelligence Analyst to lead and define the analytics function at Canary. You'll be the go-to expert on all things data and analytics — owning the strategy, infrastructure, and outputs that the business relies on to make decisions. You'll work across every function and directly with enterprise customers, shaping not just what we measure but how we think about data as a company. What You'll Do • Own the analytics strategy and roadmap — define the vision for how Canary uses data, what we measure, and where we invest in analytics capabilities, • Be the company's analytics expert — serve as the authority on our data, metrics, and analytical best practices across all teams, • Lead the architecture of our analytics platform in partnership with data engineering, including tooling, data modeling, and warehouse design decisions, • Build and own the data pipelines and business analytics that power reporting and decision-making across the organization, • Design and maintain dashboards and analyses that give leadership and cross-functional teams clear visibility into business performance, • Drive strategic conversations with product, sales, go-to-market teams, and leadership — proactively identifying opportunities and risks in the data, not waiting to be asked, • Work directly with enterprise customers on data feeds, custom reporting, and analytics integrations, • Own and evolve our KPIs and metrics frameworks — ensure the company has a consistent, well-understood set of metrics and that teams are aligned on definitions and methodology, • Establish and maintain comprehensive data documentation and a metrics source of truth — build the processes and culture that make data accessible and understandable to everyone at Canary, • Set and enforce data quality standards through governance practices, validation, and cross-team accountability, • Enable self-serve analytics across the organization by building intuitive data models, tooling, and documentation that reduce dependency on ad-hoc requestsWhat We're Looking For, • 5+ years of experience in a BI, analytics, or analytics engineering role, with a track record of owning an analytics function end-to-end, • Excellent SQL skills and deep experience with data warehouses (e.g., Snowflake, BigQuery, Redshift), • Experience designing and maintaining dashboards in modern BI tools (e.g., Tableau, Looker, Metabase), • Strong understanding of data pipeline tooling and ETL/ELT concepts, • Proven ability to translate ambiguous business problems into structured analytical frameworks and actionable recommendations, • Strong communication and presentation skills — comfortable engaging with executive leadership and enterprise customers alike, • A knack for documentation and knowledge sharing — you believe that data is only useful if people understand it, • Opinionated about data quality and governance, with a track record of raising the bar, • Experience working cross-functionally and influencing decisions without direct authority, • Self-directed and comfortable with ambiguity — you don't need someone to tell you what to analyze nextCompensation Target cash compensation ranges from $140,000–$180,000, including a fixed annual salary and a performance-based bonus paid quarterly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. Perks & Benefits We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock: Time Off • Unlimited PTO: Take the time you need to truly rest and recharge., • Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend., • Birthday Holiday: A dedicated day off to celebrate you! Travel & Office Flexibility • Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs., • Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay., • Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally. Growth & Community • Self Improvement Club: A monthly budget to help you smash your personal goals., • Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection., • Referral Program: Help us grow the flock and score a cash bonus for successful hires. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionCompany Description Where Culture, Care, and Art de Vivre Meet At Sofitel New York, luxury is more than a standard—it’s a feeling. Sofitel New York is seeking a motivated and hospitality-focused Rooms Manager-In-Training (MIT) to join our Rooms Division and develop a strong foundation in luxury hotel operations. The ideal candidate is detail-oriented, proactive, and able to manage multiple priorities in a fast-paced luxury hospitality environment. What is in it for you: • Structured cross-functional development across Front Office, Housekeeping, and Guest Services., • Hands-on exposure to luxury hotel operations., • Opportunity to work closely with experienced Rooms leaders and Heartists., • Participation in meaningful operational and process-improvement projects., • Career development and growth opportunities within Sofitel Hotels & Resorts and Accor.Job Description This is a hands-on developmental position designed for an early-career hospitality professional who is eager to learn how a luxury hotel operates from the guestroom to the front desk and everywhere in between. The MIT will rotate through Front Office, Housekeeping, and Guest Services, gaining exposure to the processes, systems, standards, and service practices that create a seamless guest experience. Throughout the program, the MIT will work alongside Rooms leadership and Heartists, supporting daily operations while learning how to analyze processes, operate in a union environment, identify opportunities for improvement, and contribute to projects that enhance efficiency, quality, and the guest experience. This role is an opportunity to learn the business from the ground up, develop cross-functional knowledge, and build the foundation for a future career in hospitality. What You Will Be Learning & Doing Cross-Functional Rooms Experience • Rotate through Front Office, Housekeeping, and Guest Services to develop a comprehensive understanding of Rooms operations., • Learn how each department contributes to the guest journey from arrival through departure., • Gain knowledge of departmental policies, procedures, standards, and operating practices., • Participate in daily briefings, departmental meetings, inspections, and operational activities., • Learn how Rooms departments communicate and collaborate to ensure a seamless guest experience., • Support special projects and initiatives across the Rooms Division., • Document processes and assist with creating or updating standard operating procedures and training materials., • Observe operational challenges and assist in developing practical solutions. Front Office & Guest Services Rotation • Learn the fundamentals of Front Office operations, including arrivals, departures, room assignments, guest requests, VIPs, special occasions, and guest communication., • Gain hands-on experience with Opera Cloud or other hotel operating systems., • Learn how to review arrival and departure information and identify special requirements., • Assist with coordinating guest requests between Front Office, Housekeeping, Guest Services, and other departments., • Learn the processes supporting VIP and loyalty-program recognition., • Support Guest Services operations, including Concierge, Bell, Door, PBX, and Guest Relations functions., • Observe and participate in service recovery processes and learn how guest concerns are documented, communicated, and resolved., • Assist with maintaining accurate operational logs, reports, and communications. Housekeeping Rotation • Learn the daily processes involved in preparing and maintaining guestrooms and public areas to Sofitel standards., • Participate in guestroom and public-area inspections to understand quality standards and attention to detail., • Learn how room status, cleaning assignments, special requests, and priorities are communicated and tracked., • Gain an understanding of housekeeping productivity, scheduling, supplies, inventory, and expense-control processes., • Assist with monitoring room readiness and communication between Housekeeping and Front Office., • Learn the hotel's Lost & Found procedures and documentation requirements., • Gain exposure to deep-cleaning programs, preventive maintenance communication, and quality-assurance processes., • Support operational projects designed to improve efficiency and consistency. Process & Project Development • Participate in Rooms Division projects focused on service, efficiency, quality, and process improvement., • Assist with collecting and organizing operational information and identifying trends or opportunities., • Help develop checklists, guides, process maps, training materials, and other operational tools., • Follow up on assigned projects and communicate progress to Rooms leadership., • Work collaboratively with different departments to understand how operational decisions impact the overall guest experience., • Present project findings and recommendations to department leaders as appropriate., • Develop strong organizational, analytical, communication, and problem-solving skills. Your Journey Starts Here The Rooms Manager-In-Training is an opportunity to discover how a luxury hotel really works. Through hands-on experience, cross-functional rotations, and meaningful projects, you will build the knowledge and confidence to take the next step in your hospitality career. At Sofitel New York, we believe development happens through experience. We invite you to learn, explore, contribute, and grow as you discover your path within Rooms Division. Qualifications What We Are Looking For Your experience and skills include: • Recent graduate or early-career professional with a degree or coursework in Hospitality Management, Hotel Administration, Business, or a related field preferred., • Previous hotel, hospitality, customer service, internship, or operational experience is a plus., • Genuine interest in building a career in luxury hospitality and Rooms Division operations., • Curious, proactive, and eager to learn how things work., • Strong attention to detail and an interest in processes and continuous improvement., • Excellent organizational and time-management skills., • Strong verbal and written communication skills., • Comfortable working with different teams, personalities, and departments., • Ability to learn new technology and systems quickly; experience with Opera Cloud, Opera, Alice, or another hotel system is a plus., • Proficiency with Microsoft Word and Excel., • Ability to work effectively in a fast-paced hotel environment., • Hospitality-oriented with a genuine interest in creating meaningful experiences for guests and Heartists., • Flexible schedule with the ability to work evenings, weekends, and holidays as required by the business., • Ability to move throughout the hotel and assist with operational tasks as needed., • Languages in addition to English are highly desirable. Additional Information Our Culture / Be ALL you are with ALL your Heart At Accor, we are committed to diversity. Each individual, each personality, and each experience has its place to grow and make us grow collectively. Everything we do, we do with heart. We are creators of emotions, professionals of the human experience, open to others and the world around us. • Our culture is inclusive. We value the richness of the 120 nationalities, the different backgrounds, the different stories that make up our company., • We care for the world around us: our teams, our guests, our establishments, our environment are at the heart of our concerns. Our mission is human, essential: to bring cultures together, to open windows on the world, to provide unforgettable experiences, day after day., • All our heartists are talents in the making, they are the future of our group and our hotels. Helping them grow professionally and develop personally according to their wishes and ambitions is our priority., • Together, we imagine your future. Our group is large, with many opportunities, and the experiences are infinite., • We dare to question the status quo. We challenge ourselves to always do better. We take risks, we dream the impossible and make it possible., • Hospitality is teamwork, and we are stronger together. We believe in caring, we respect our differences and value all voices. We work as a team, saying what we do and doing what we say. The hotel is unable to assist candidates in obtaining work authorization documents. Visa Requirements: Must be legally eligible to work in the United States.

Job Description Position Overview: We are seeking a Guest Service Manager with strong leadership skills to join our team. If you have a passion for hospitality, a commitment to guest satisfaction, and the ability to lead a team effectively, we'd love to hear from you. Key Responsibilities: Guest Service Manager: • Oversee the daily operations of the guest service team, including front desk staff and concierge services., • Ensure check-in and check-out procedures run smoothly, resolving guest concerns promptly and effectively., • Maintain a strong understanding of the hotel's services, facilities, and room types., • Coordinate with housekeeping and maintenance teams to ensure pristine rooms and public areas., • Train and develop the guest service team to foster a culture of exceptional service and professionalism., • Generate and review various reports, including occupancy reports, guest feedback, and financial reports., • Respond to guest inquiries, requests, and issues with professionalism and courtesy., • Assist with event planning and coordination for groups and special occasions. Requirements: • Previous experience in hotel management, with a strong background in guest services., • Excellent communication and interpersonal skills., • Proficiency in PEP., • Strong organizational and problem-solving abilities., • Leadership skills and the ability to motivate and train staff effectively., • Flexibility to work night shifts and cover the role of Night Manager Relief when needed. Benefits: • Competitive salary and performance-based bonuses., • Comprehensive health and dental benefits., • Opportunities for career advancement and professional development., • A vibrant, collaborative work environment in the heart of New York City. If you are passionate about providing exceptional guest service and thrive in a dynamic hospitality environment, join our team and help create memorable experiences for our guests. The anticipated compensation range for the position is $66,300 per year. The salary offered to a successful candidate will depend on several factors, including, but not limited to, years of experience in the job, years of experience within the required industry, education, etc. The compensation and benefits information is provided as of the date of this posting. The company reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

Job DescriptionSenior Cloud Systems Administrator New York, NY ESSENTIAL FUNCTIONS AND DUTIES Cloud Infrastructure, Architecture & Governance • Design, deploy, maintain, and continuously improve Cipriani’s Microsoft Azure cloud infrastructure across corporate and property environments., • Support enterprise-scale Azure architecture aligned with Microsoft Cloud Adoption Framework and Well-Architected principles, including Management Groups, subscriptions, Azure Policy, RBAC, naming standards, tagging, resource organization, and platform automation., • Manage and optimize Azure services including Azure App Services, Azure Functions, Azure SQL, Azure Storage, Azure Redis, Azure Service Bus, Azure Key Vault, Azure Monitor, Application Insights, Log Analytics, and related services., • Define and support compute and platform patterns including virtual machines, VM scale sets, App Services, Functions, Azure Container Registry, and AKS/Kubernetes where applicable., • Design, configure, and maintain Azure networking, including Virtual Networks, Private Endpoints, Network Security Groups, DNS, peering, routing, gateways, firewalls, VPNs, and hybrid connectivity., • Support secure network topologies such as hub-and-spoke or Virtual WAN, including Azure Firewall, Application Gateway/WAF, Private Link, ExpressRoute/VPN, and DDoS Protection where needed., • Implement scalable, resilient, secure, and cost-effective cloud architectures aligned with business, security, and operational requirements., • Maintain clear architecture documentation, cloud diagrams, technical standards, support runbooks, and knowledge base materials.Cloud Migration, Modernization & Enterprise Services, • Support cloud migration and modernization efforts across on-premises-to-Azure, cloud-to-cloud, hybrid, and legacy application environments., • Participate in discovery and assessment activities including workload inventory, dependency mapping, application readiness, rehost/replatform/refactor recommendations, and migration wave planning., • Support cutover execution and post-migration hypercare, including replication monitoring, test migrations, rollback planning, stakeholder communication, and stabilization., • Support Azure data and analytics workloads, including Azure Data Factory, Azure Databricks, Azure SQL, and related data movement or processing platforms., • Support emerging Microsoft cloud initiatives, including Azure OpenAI, Copilot readiness/governance, automation, analytics, and business intelligence workloads where applicable.Identity, Security & Compliance, • Implement and maintain cloud security best practices, least-privilege access, secure infrastructure patterns, and identity-based access models., • Administer Microsoft Entra ID/Azure AD, including Conditional Access, Privileged Identity Management, RBAC, app registrations, enterprise applications, hybrid identity, Entra Connect/Cloud Sync, and access governance., • Support Zero Trust models and security baselines across users, devices, applications, and cloud resources., • Configure and support Azure security services such as Azure Policy, Microsoft Defender for Cloud, Microsoft Sentinel, Defender XDR integrations, Key Vault, and secure score improvement initiatives., • Support vulnerability remediation, security monitoring, patching, access reviews, audit evidence collection, and compliance initiatives., • Support compliance requirements related to hospitality, payments, privacy, and enterprise technology, including PCI-DSS, SOC 2, ISO 27001, NIST, GDPR, HIPAA, HITRUST, or similar standards where applicable.Automation, Infrastructure as Code & DevOps, • Build, maintain, and improve Infrastructure as Code using Terraform, Bicep, ARM templates, or similar tools; Terraform experience is preferred., • Create reusable modules, policy-as-code, deployment standards, and coding practices that improve consistency and reduce manual work., • Build, maintain, and enhance CI/CD pipelines using Azure DevOps and/or GitHub Actions, including environment gates, drift detection, rollback support, and pre-deployment compliance checks., • Automate recurring operational tasks through PowerShell, Azure CLI, Bash, Python, Azure Automation, or similar tools., • Partner with technology teams to improve deployment velocity, release reliability, operational consistency, and platform efficiency.Monitoring, Reliability, Incident Response & Business Continuity, • Serve as a senior technical escalation point for critical Azure platform, infrastructure, application, networking, performance, and security incidents., • Support high-priority incident response, including triage, mitigation, stakeholder communication, root cause analysis, corrective action, and post-incident review., • Implement and maintain observability solutions using tools such as Azure Monitor, Log Analytics, Application Insights, Datadog, Workbooks, dashboards, alerting, and related platforms., • Build and maintain dashboards, alerts, performance metrics, service-level objectives, operational reports, and recurring health checks., • Support business continuity and disaster recovery solutions using Azure Backup, Azure Site Recovery, cross-region design, replication, recovery testing, and RTO/RPO validation.Cost Management, FinOps & Resource Optimization, • Partner with Finance and business stakeholders to support Azure cost visibility, usage reporting, budget controls, resource optimization, and cloud spend accountability., • Implement tagging standards, cost allocation practices, budget alerts, consumption reporting, rightsizing, reservations/Savings Plans strategy, and optimization roadmaps., • Identify recurring platform, cost, performance, or governance issues and lead corrective actions that improve long-term stability and efficiency.Microsoft 365, AVD & End-User Cloud Services, • Design, deploy, support, and optimize Azure Virtual Desktop and related remote access solutions, including host pool design, FSLogix profile strategy, Scaling Plans, and AVD Insights monitoring where applicable., • Support Microsoft 365 cloud services including Intune, Exchange Online, SharePoint/OneDrive, Teams, Purview, and related administration as needed., • Package, deploy, and maintain applications using Intune and other endpoint/cloud management platforms., • Support tenant-to-tenant Microsoft 365 migrations, coexistence planning, and cutover activities where applicable., • Support enterprise cloud services that improve secure access, business continuity, and operational efficiency across Cipriani’s corporate and property locations.Leadership, Documentation & Cross-Functional Partnership, • Lead technical discovery sessions, design discussions, proof-of-concept builds, and Well-Architected Reviews with clear recommendations and trade-offs., • Produce Architecture Decision Records, design documentation, implementation plans, runbooks, and support handoff materials., • Mentor junior IT team members, delivery partners, and help desk staff through design reviews, technical guidance, troubleshooting support, and knowledge sharing., • Manage escalated technical issues while remaining calm, professional, service-oriented, and focused on business impact., • Communicate complex technical concepts clearly to technical and non-technical stakeholders, including leadership, Finance, vendors, security partners, and business teams., • Manage third-party IT vendors, MSPs, cloud providers, security partners, software vendors, and infrastructure vendors as needed. KNOWLEDGE, EXPERIENCE AND SKILLS • Minimum of 7 years of experience in Azure Cloud Engineering, Cloud Infrastructure, Systems Engineering, DevOps, Site Reliability Engineering, Platform Engineering, or a related technology role., • Deep hands-on expertise with Microsoft Azure cloud environments, including infrastructure, networking, identity, security, governance, monitoring, and operations., • Strong experience with Azure Landing Zones, Azure Policy, Management Groups, subscriptions, RBAC, tagging, naming conventions, security baselines, and automated remediation., • Strong Azure networking knowledge including DNS, load balancing, routing, firewalls, private networking, VPNs, peering, hybrid cloud connectivity, ExpressRoute/VPN, and secure network architecture., • Strong Microsoft Entra ID/Azure AD experience, including Conditional Access, PIM, hybrid identity, app registrations, enterprise applications, and Zero Trust concepts., • Hands-on experience with Infrastructure as Code, including Terraform, Bicep, or ARM templates; Terraform is preferred., • Experience building and maintaining CI/CD pipelines using Azure DevOps and/or GitHub Actions., • Strong scripting ability using PowerShell, Azure CLI, Bash, Python, or similar languages., • Experience implementing monitoring and observability using Azure Monitor, Log Analytics, Application Insights, Datadog, Workbooks, dashboards, or similar platforms., • Experience supporting cloud migration, modernization, and transformation of legacy, on-premises, hybrid, or multi-cloud environments., • Experience serving as a senior escalation point for business-critical incidents, including mitigation, root cause analysis, stakeholder communication, and post-incident reporting., • Ability to communicate technical concepts clearly to both technical and non-technical stakeholders while maintaining a service-oriented approach.Preferred Qualifications, • Microsoft certifications such as Azure Solutions Architect Expert (AZ-305), Azure Administrator Associate (AZ-104), Azure Security Engineer Associate (AZ-500), Cybersecurity Architect Expert (SC-100), DevOps Engineer Expert (AZ-400), Azure Network Engineer Associate (AZ-700), or Microsoft 365 certifications., • Experience with Azure Virtual Desktop, FSLogix, Azure Files or Azure NetApp Files, Scaling Plans, AVD Insights, remote desktop infrastructure, or cloud-based end-user computing environments., • Experience with Docker, Azure Container Registry, Kubernetes, AKS, Azure Functions, Event Grid, Azure Front Door, Cloudflare, or similar modern cloud services., • Experience with Azure Databricks, Azure Data Factory, Azure SQL, SQL Managed Instance, Synapse Analytics, Fabric, Cosmos DB, analytics workloads, data science, machine learning, AI, or business intelligence platforms., • Experience with Microsoft 365 tenant-to-tenant migrations, Exchange Online, SharePoint/OneDrive, Teams, Purview, Intune, Copilot readiness/governance, Copilot Studio, or Microsoft Foundry., • Experience supporting hospitality, restaurant, private club, hotel, retail, luxury, or multi-site operating environments., • Familiarity with hospitality technology platforms such as POS, PMS, reservation systems, event management systems, access control, guest Wi-Fi, AV systems, and related integrations., • Experience supporting enterprise or regulated environments with strong security, compliance, governance, and audit requirements.PHYSICAL, SCHEDULE AND LOCATION REQUIREMENTS, • Ability to work on-site in New York as business needs require and support multiple Cipriani corporate and property locations., • Ability to participate in planned after-hours maintenance, urgent incident response, system upgrades, or cutover activities when needed., • Ability to sit or stand for extended periods, work at a computer, and occasionally lift or move IT equipment up to 30 pounds. 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Job DescriptionAbout Us Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience. We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date. Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever. We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you. Come join us! Let’s shape the future of hospitality together. About the Role We're looking for a seasoned Associate Product Marketing Director to run and scale the impact of product marketing across Canary. You'll manage an existing team of top PMMs and act as the connective tissue between product, sales, and marketing. You will define Canary’s unique place in the hospitality market as the leader in agentic AI solutions for guest and staff management. This is not a coordinator role. It’s also not a pure strategy role. You'll set the positioning and messaging framework for the entire platform, own pricing and packaging strategy, and make Canary’s value clear and compelling for individual hotels as well as world-class brands. You'll work directly with the Head of Brand Marketing and the rest of the leadership team to influence strategy and prioritize roadmap. What You’ll Do • Team leadership. Manage, coach, and develop a team of PMMs (currently 3). Build the function's operating model and hold a high bar on quality and speed of execution. Foster a culture of continuous investment in individuals and the function as a whole rooted in ongoing feedback and improvements that makes the team better every quarter., • Positioning and messaging. Define and maintain Canary's platform and product-level positioning. Translate complex AI capabilities into clear, differentiated value props for hotel operators — from global enterprise brands to independent properties., • Storytelling and narrative. Build the overarching platform narrative and ensure it holds across every touchpoint — the website, sales decks, event keynotes, analyst briefings, and customer conversations. Differentiate Canary’s narrative from the competitive landscape., • Product launches. Own the GTM process end to end — launch strategy, tiering, internal collaboration, and external amplification., • Product suite performance. Continuous analytics and monitoring on product performance and opportunities for improvement from pipeline through churn reduction., • Market intelligence. Maintain a deep, current read on the hospitality tech competitive landscape, buyer dynamics, and how the AI wave is reshaping the category.What We’re Looking For, • 8+ years in product marketing, with at least 2–3 years managing and developing a PMM team., • Experience scaling the impact of a PMM function — not just inheriting one., • Deep expertise in pricing and packaging strategy, ideally in a SaaS context with a multi-product portfolio., • Strong positioning and messaging chops — you've taken complex products to market and made them simple and compelling., • Experience with product launches from concept through post-launch measurement; you've run launches across multiple tiers and know how to calibrate the machine., • A storyteller at heart — you write and communicate with precision and can shift register from a hotel GM to a C-suite executive to an analyst., • Analytically rigorous — you use data to make decisions, build business cases, and keep customer value and ROI as central to the product story., • Background in B2B SaaS AI or hospitality technology strongly preferred; candidates who've worked in vertically focused SaaS (especially in industries with complex, multi-segment buyer dynamics) will stand out., • Based in New York City; comfortable in a hybrid environment (3 days / week in office)Compensation Target cash compensation ranges from $190,000 – $230,000, including a fixed annual salary and a performance-based bonus paid monthly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. Perks & Benefits We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock: Time Off • Unlimited PTO: Take the time you need to truly rest and recharge., • Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend., • Birthday Holiday: A dedicated day off to celebrate you! Travel & Office Flexibility • Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs., • Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay., • Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally. Growth & Community • Self Improvement Club: A monthly budget to help you smash your personal goals., • Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection., • Referral Program: Help us grow the flock and score a cash bonus for successful hires. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout Us Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience. We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date. Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever. We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you. Come join us! Let’s shape the future of hospitality together. About the Role We're looking for a Sales Enablement Manager to own how our sales team learns — from day one onboarding through ongoing skill development across every seller in the org. In this role, you'll build and run the full ramp experience for every new sales hire, and design the "everboarding" programs that keep our tenured reps sharp as our product, customers, and playbooks evolve. You'll partner closely with Sales Leadership, Product, Marketing, and Customer Success teams to translate institutional knowledge into scalable training, playbooks, and certifications that measurably improve how our team sells. This is a foundational role: your work will directly shape how quickly new reps hit quota, how consistently the team executes our motion, and how Canary builds a durable culture of learning as we scale. What You’ll Do Onboarding & New Hire Ramp • Own the end-to-end onboarding and ramp experience for every new sales hire — from pre-boarding through fully ramped — including curriculum design, learning paths, milestones, and ramp-time targets., • Build structured, measurable onboarding programs with clear competency checkpoints, certifications, and graduation criteria so we know exactly when a new rep is ready to carry quota., • Continuously iterate on the onboarding experience based on new hire feedback, manager input, and ramp-time data; reduce time-to-productivity quarter over quarter. Everboarding & Skill Development • Design and run "everboarding" programs that keep tenured reps growing — recurring skill-building sprints, deep-dive workshops, role-based learning tracks, and certification refreshes tied to product and process changes., • Identify capability gaps across the team through call reviews, win/loss analysis, and partnership with sales leadership; build targeted upskilling programs to close them., • Develop and maintain a sales competency framework that defines what “good” looks like at each level (SDR, AE, Senior AE, etc.) and powers career development conversations. Playbooks & Institutional Knowledge • Own, build, and continuously improve the sales playbook library — capturing how we run discovery, demos, multi-threading, objection handling, negotiation, and every other repeatable motion., • Codify institutional knowledge from top performers into reusable resources so best practices spread across the team instead of staying tribal., • Maintain a single source of truth for sales messaging, positioning, competitive intel, and product knowledge; ensure content stays accurate as the product and market evolve. Cross-Functional Alignment • Partner with Product and Marketing teams to ensure sales messaging, positioning, and product knowledge stays consistent and current across the team., • Partner with Customer Success team on handoff processes and post-sale enablement so the customer experience stays seamless from first call through renewal., • Champion knowledge-sharing rituals across the sales org and tailor enablement to a globally distributed team while maintaining consistency across regions and markets.What We’re Looking For, • 2–4+ years in Sales Enablement, L&D, or a similar role with significant ownership of onboarding or training programs for sellers., • Demonstrated experience building a new hire sales onboarding program from scratch or substantially overhauling one — bonus if you can speak to measurable ramp-time improvements., • Track record of designing ongoing training, certification, or skill-development programs for sales teams., • Strong instructional design instincts — you know how adults learn and can build curriculum that actually changes selling behavior, not just slides that get clicked through., • Excellent facilitation, presentation, and workshop leadership skills; comfortable role-playing and coaching reps live., • Familiarity with modern sales methodologies (MEDDIC, Command of the Message, Challenger, etc.) and the tools that support them (Gong, Salesforce, Salesloft/Outreach)., • Strong project management; you can run multiple programs in parallel and ship on a timeline., • Analytical mindset — comfortable defining success metrics for enablement programs and using data to iterate., • Self-starter who thrives in a fast-paced, often ambiguous startup environment., • A collaborative, proactive operator with genuine passion for helping reps grow.Compensation Target cash compensation ranges from $107,000 - $120,000, including a fixed annual salary and a performance-based bonus paid monthly. This role also includes a stock option grant, subject to board approval. Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location. Perks & Benefits We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock: Time Off • Unlimited PTO: Take the time you need to truly rest and recharge., • Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend., • Birthday Holiday: A dedicated day off to celebrate you! Travel & Office Flexibility • Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs., • Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay., • Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally. Growth & Community • Self Improvement Club: A monthly budget to help you smash your personal goals., • Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection., • Referral Program: Help us grow the flock and score a cash bonus for successful hires. Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Join the Glowbar Team: Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results. Since launching in NYC in 2019, we’ve grown fast, with locations across the Northeast and more on the way. Every client who walks through our doors feels welcomed, cared for, and excited to come back and that starts with you. As a Studio Guide, you’re the heartbeat of the Glowbar experience: the first face clients see, the voice they hear on the phone, and the person who makes the whole visit feel seamless from start to finish. This is a role for someone who genuinely loves people, thrives on the energy of a great sale, and takes as much pride in a spotless studio and airtight books as they do in turning a first-time visitor into a loyal member. What You’ll Do: You’ll own the front desk and set the tone for every single visit. Every day, you’ll: Welcome every client with warmth and energy making each person feel like the most important guest in the room Drive membership and package sales by genuinely connecting clients to the Glowbar experience and the results it delivers - this is a sales focused role with real revenue targets Lock in rebooking and next appointments post-service, and manage the waitlist to keep the schedule optimized (a key driver of client retention and repeat sales) Be the voice of the studio: handling all client communication via phone, email, and text with professionalism and care Share product knowledge and at-home routine suggestions to support the client’s skincare journey, upselling and cross-selling retail products where appropriate Track and report on personal sales performance, conversion rates, and membership metrics, using feedback to continuously improve close rates Keep the studio spotless, organized, and client-ready - from the front desk to the back of house including studio laundry Share observations and solutions with management to keep the client experience and team performance improving Be the ultimate Glowbar ambassador in personality, presentation standards, and education Who We’re Looking For: 1+ years of hospitality experience and/or sales experience (restaurant, hotel, salon/spa, or comparable) with a proven track record of superior client service and meeting/exceeding sales goals Genuine passion for people, hospitality, and creating memorable experiences Confidence in sales conversations, comfort with commission-based earning, and a strong drive to meet and exceed membership sales targets Demonstrated ability to close sales, handle objections, and convert prospects into loyal, recurring members A warm, professional presence and a hospitality-first mindset Flexible availability, including weekends (we’re busiest when clients have time to glow) Full-Time: 5-day open availability, including both weekend days Part-Time: 3-day open availability, including one weekend day Weekend Only: Saturday & Sunday every week Enthusiasm for beauty, skincare, and a fast-paced, target-driven environment Your Glow Package (Compensation & Benefits): Uncapped commission: earn up to $15 per membership and $10 per package sold 2% annual compensation increase eligibility Medical, dental, and vision insurance largely covered by Glowbar for Full-Time team members 40 hours of vacation for Full-Time team members + sick leave for all team members Holiday pay at 1.5x for any of the 6 company holidays Access to DailyPay platform - access part of your paycheck before payday at no cost Disability, accident, critical illness, and life insurance coverage Employee Assistance Program (EAP) with free mental wellness support Commuter benefits to help save on transit and parking Free annual Glowbar membership ($780 value) and two annual guest passes ($170 value) 25% employee discount off skincare products $150 employee referral bonuses for bringing great people to the team $15 product credit for every first-time client you refer Working Conditions: Our studios are energetic, on-your-feet environments. You should be comfortable with: Standing, walking, and moving throughout your full shift Bending, reaching, and lifting up to 15 lbs (supplies, laundry, merchandise) Stairs, varying temperatures, and the occasional humidity of a laundry room Evening, weekend, and holiday availability to meet client demand

Job Description Join the Glowbar Team: Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results. Since launching in NYC in 2019, we’ve grown fast, with locations across the Northeast and more on the way. Every client who walks through our doors feels welcomed, cared for, and excited to come back and that starts with you. As a Studio Guide, you’re the heartbeat of the Glowbar experience: the first face clients see, the voice they hear on the phone, and the person who makes the whole visit feel seamless from start to finish. This is a role for someone who genuinely loves people, thrives on the energy of a great sale, and takes as much pride in a spotless studio and airtight books as they do in turning a first-time visitor into a loyal member. What You’ll Do: You’ll own the front desk and set the tone for every single visit. Every day, you’ll: Welcome every client with warmth and energy making each person feel like the most important guest in the room Drive membership and package sales by genuinely connecting clients to the Glowbar experience and the results it delivers - this is a sales focused role with real revenue targets Lock in rebooking and next appointments post-service, and manage the waitlist to keep the schedule optimized (a key driver of client retention and repeat sales) Be the voice of the studio: handling all client communication via phone, email, and text with professionalism and care Share product knowledge and at-home routine suggestions to support the client’s skincare journey, upselling and cross-selling retail products where appropriate Track and report on personal sales performance, conversion rates, and membership metrics, using feedback to continuously improve close rates Keep the studio spotless, organized, and client-ready - from the front desk to the back of house including studio laundry Share observations and solutions with management to keep the client experience and team performance improving Be the ultimate Glowbar ambassador in personality, presentation standards, and education Who We’re Looking For: 1+ years of hospitality experience and/or sales experience (restaurant, hotel, salon/spa, or comparable) with a proven track record of superior client service and meeting/exceeding sales goals Genuine passion for people, hospitality, and creating memorable experiences Confidence in sales conversations, comfort with commission-based earning, and a strong drive to meet and exceed membership sales targets Demonstrated ability to close sales, handle objections, and convert prospects into loyal, recurring members A warm, professional presence and a hospitality-first mindset Flexible availability, including weekends (we’re busiest when clients have time to glow) Full-Time: 5-day open availability, including both weekend days Part-Time: 3-day open availability, including one weekend day Weekend Only: Saturday & Sunday every week Enthusiasm for beauty, skincare, and a fast-paced, target-driven environment Your Glow Package (Compensation & Benefits): Uncapped commission: earn up to $15 per membership and $10 per package sold 2% annual compensation increase eligibility Medical, dental, and vision insurance largely covered by Glowbar for Full-Time team members 40 hours of vacation for Full-Time team members + sick leave for all team members Holiday pay at 1.5x for any of the 6 company holidays Access to DailyPay platform - access part of your paycheck before payday at no cost Disability, accident, critical illness, and life insurance coverage Employee Assistance Program (EAP) with free mental wellness support Commuter benefits to help save on transit and parking Free annual Glowbar membership ($780 value) and two annual guest passes ($170 value) 25% employee discount off skincare products $150 employee referral bonuses for bringing great people to the team $15 product credit for every first-time client you refer Working Conditions: Our studios are energetic, on-your-feet environments. You should be comfortable with: Standing, walking, and moving throughout your full shift Bending, reaching, and lifting up to 15 lbs (supplies, laundry, merchandise) Stairs, varying temperatures, and the occasional humidity of a laundry room Evening, weekend, and holiday availability to meet client demand

Job Description Join the Glowbar Team: Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results. Since launching in NYC in 2019, we’ve grown fast, with locations across the Northeast and more on the way. Every client who walks through our doors feels welcomed, cared for, and excited to come back and that starts with you. As a Studio Guide, you’re the heartbeat of the Glowbar experience: the first face clients see, the voice they hear on the phone, and the person who makes the whole visit feel seamless from start to finish. This is a role for someone who genuinely loves people, thrives on the energy of a great sale, and takes as much pride in a spotless studio and airtight books as they do in turning a first-time visitor into a loyal member. What You’ll Do: You’ll own the front desk and set the tone for every single visit. Every day, you’ll: Welcome every client with warmth and energy making each person feel like the most important guest in the room Drive membership and package sales by genuinely connecting clients to the Glowbar experience and the results it delivers - this is a sales focused role with real revenue targets Lock in rebooking and next appointments post-service, and manage the waitlist to keep the schedule optimized (a key driver of client retention and repeat sales) Be the voice of the studio: handling all client communication via phone, email, and text with professionalism and care Share product knowledge and at-home routine suggestions to support the client’s skincare journey, upselling and cross-selling retail products where appropriate Track and report on personal sales performance, conversion rates, and membership metrics, using feedback to continuously improve close rates Keep the studio spotless, organized, and client-ready - from the front desk to the back of house including studio laundry Share observations and solutions with management to keep the client experience and team performance improving Be the ultimate Glowbar ambassador in personality, presentation standards, and education Who We’re Looking For: 1+ years of hospitality experience and/or sales experience (restaurant, hotel, salon/spa, or comparable) with a proven track record of superior client service and meeting/exceeding sales goals Genuine passion for people, hospitality, and creating memorable experiences Confidence in sales conversations, comfort with commission-based earning, and a strong drive to meet and exceed membership sales targets Demonstrated ability to close sales, handle objections, and convert prospects into loyal, recurring members A warm, professional presence and a hospitality-first mindset Flexible availability, including weekends (we’re busiest when clients have time to glow) Full-Time: 5-day open availability, including both weekend days Part-Time: 3-day open availability, including one weekend day Weekend Only: Saturday & Sunday every week Enthusiasm for beauty, skincare, and a fast-paced, target-driven environment Your Glow Package (Compensation & Benefits): Uncapped commission: earn up to $15 per membership and $10 per package sold 2% annual compensation increase eligibility Medical, dental, and vision insurance largely covered by Glowbar for Full-Time team members 40 hours of vacation for Full-Time team members + sick leave for all team members Holiday pay at 1.5x for any of the 6 company holidays Access to DailyPay platform - access part of your paycheck before payday at no cost Disability, accident, critical illness, and life insurance coverage Employee Assistance Program (EAP) with free mental wellness support Commuter benefits to help save on transit and parking Free annual Glowbar membership ($780 value) and two annual guest passes ($170 value) 25% employee discount off skincare products $150 employee referral bonuses for bringing great people to the team $15 product credit for every first-time client you refer Working Conditions: Our studios are energetic, on-your-feet environments. You should be comfortable with: Standing, walking, and moving throughout your full shift Bending, reaching, and lifting up to 15 lbs (supplies, laundry, merchandise) Stairs, varying temperatures, and the occasional humidity of a laundry room Evening, weekend, and holiday availability to meet client demand

Job Description Join the Glowbar Team: Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results. Since launching in NYC in 2019, we’ve grown fast, with locations across the Northeast and more on the way. Every client who walks through our doors feels welcomed, cared for, and excited to come back and that starts with you. As a Studio Guide, you’re the heartbeat of the Glowbar experience: the first face clients see, the voice they hear on the phone, and the person who makes the whole visit feel seamless from start to finish. This is a role for someone who genuinely loves people, thrives on the energy of a great sale, and takes as much pride in a spotless studio and airtight books as they do in turning a first-time visitor into a loyal member. What You’ll Do: You’ll own the front desk and set the tone for every single visit. Every day, you’ll: Welcome every client with warmth and energy making each person feel like the most important guest in the room Drive membership and package sales by genuinely connecting clients to the Glowbar experience and the results it delivers - this is a sales focused role with real revenue targets Lock in rebooking and next appointments post-service, and manage the waitlist to keep the schedule optimized (a key driver of client retention and repeat sales) Be the voice of the studio: handling all client communication via phone, email, and text with professionalism and care Share product knowledge and at-home routine suggestions to support the client’s skincare journey, upselling and cross-selling retail products where appropriate Track and report on personal sales performance, conversion rates, and membership metrics, using feedback to continuously improve close rates Keep the studio spotless, organized, and client-ready - from the front desk to the back of house including studio laundry Share observations and solutions with management to keep the client experience and team performance improving Be the ultimate Glowbar ambassador in personality, presentation standards, and education Who We’re Looking For: 1+ years of hospitality experience and/or sales experience (restaurant, hotel, salon/spa, or comparable) with a proven track record of superior client service and meeting/exceeding sales goals Genuine passion for people, hospitality, and creating memorable experiences Confidence in sales conversations, comfort with commission-based earning, and a strong drive to meet and exceed membership sales targets Demonstrated ability to close sales, handle objections, and convert prospects into loyal, recurring members A warm, professional presence and a hospitality-first mindset Flexible availability, including weekends (we’re busiest when clients have time to glow) Full-Time: 5-day open availability, including both weekend days Part-Time: 3-day open availability, including one weekend day Weekend Only: Saturday & Sunday every week Enthusiasm for beauty, skincare, and a fast-paced, target-driven environment Your Glow Package (Compensation & Benefits): Uncapped commission: earn up to $15 per membership and $10 per package sold 2% annual compensation increase eligibility Medical, dental, and vision insurance largely covered by Glowbar for Full-Time team members 40 hours of vacation for Full-Time team members + sick leave for all team members Holiday pay at 1.5x for any of the 6 company holidays Access to DailyPay platform - access part of your paycheck before payday at no cost Disability, accident, critical illness, and life insurance coverage Employee Assistance Program (EAP) with free mental wellness support Commuter benefits to help save on transit and parking Free annual Glowbar membership ($780 value) and two annual guest passes ($170 value) 25% employee discount off skincare products $150 employee referral bonuses for bringing great people to the team $15 product credit for every first-time client you refer Working Conditions: Our studios are energetic, on-your-feet environments. You should be comfortable with: Standing, walking, and moving throughout your full shift Bending, reaching, and lifting up to 15 lbs (supplies, laundry, merchandise) Stairs, varying temperatures, and the occasional humidity of a laundry room Evening, weekend, and holiday availability to meet client demand