67 Best hotel front desk Jobs in New York, NY (April 2025)

My name is Nathaniel Clarke, and I am reaching out on behalf of a unique and purpose-driven hybrid initiative: The Chamber of Commerce Guest Staff Affairs, doing business as the Hotel Chamber of Commerce, and our nonprofit wing, the Hotel Advocacy Network (HAN). Together, we are redefining what hospitality can look like — not just at the front desk, but in the hearts and minds of every guest and staff member. We believe that fairness, emotional intelligence, and accountability should be embedded in every guest experience. Our mission is built on three pillars:1. Hotel Chamber of Commerce (HCC) – The For-Profit Arm Supports hospitality operations by offering: The EchoConnect Front Desk System, a real-time AI-powered check-in and loyalty audit tool Staff training modules in empathy, decorum, crisis de-escalation, and human trafficking prevention The Sauti Listener system — a venting tool designed to reduce leadership burnout 1. Hotel Advocacy Network (HAN) – Our Nonprofit Force 2. Leads grassroots and institutional advocacy by: 3. Promoting ethical hospitality standards 4. Offering emotional intelligence programs to under-served communities 5. Campaigning for policy change, diversity, and staff dignity3. League of Hospitality Guardians – The Next Generation of Leadership 6. This signature program under HAN trains and certifies Hospitality Heroes who exemplify: 7. H = Hospitable, E = Empathy, R = Resolution, O = Ownership. 8. Students who intern with us become part of this larger ecosystem — learning from real-world business, tech, and nonprofit experiences, while contributing to meaningful social change. Open Intern Roles: Marketing & Social Media Intern – Create campaigns and promote outreach Nonprofit & Grant Writing Intern – Assist with funding proposals and impact storytelling Tech & Automation Intern – Work on our EchoConnect platform Hospitality Training Support Intern – Help build and document empathy + decorum modules All roles are remote-friendly, with flexible hours, and eligible for college credit (if approved by your institution). Interns receive professional mentorship, a letter of recommendation, and the chance to directly impact the future of hospitality. I've attached a full flyer and listing for your review. We’d love if you could circulate it among your students or post to your job/internship board. Thank you for your time and dedication to student growth. Together, we can build a fairer, smarter, and more human-centered hospitality industry. Warm regards, Nathaniel Clarke Founder, Hotel Chamber of Commerce & Hotel Advocacy Network

Immediate start!

No experience

Easy apply

Thrive Well Recruiting

Front of House Concierge / Sales Associate

Location: High-End Boutique Barber Shop, Upper East Side We are seeking an experienced, polished, and highly personable Front of House Concierge / Sales Associate to join our exceptional team at a luxury boutique barber shop, inspired by exclusive, fashion-forward spaces like Soho House. Located on the Upper East Side, our shop provides a sophisticated, upscale experience for our clientele, and we need someone who reflects that same level of excellence from the moment they walk in the door. Key Responsibilities: • Client Experience: Provide a warm, professional welcome to each client, ensuring that they feel attended to and valued. As the face of the brand, you will represent our sophisticated atmosphere and help curate a memorable experience for every guest. • Product Knowledge & Sales: Guide clients in selecting premium grooming products, drawing on your expertise to recommend the best items for their needs. You will receive 10% commission on product sales, rewarding your passion for providing top-tier service. • Appointment Management: Ensure that the barber’s schedule is always fully booked. You’ll take charge of managing appointments, sending reminders, and ensuring the owner’s personal bookings are coordinated seamlessly. • Shop Maintenance: Keep the space tidy, organized, and presentable at all times. Ensure that all tools and equipment are in top condition and in line with shop guidelines. • Team Collaboration: Work closely with barbers and other team members to ensure smooth operations and a seamless customer experience from start to finish. • Administrative Support: Assist with light administrative duties, such as maintaining Google Sheets for client bookings, reminders, and keeping communication flowing smoothly between the front desk, barbers, and clients. Ideal Candidate: • Experience: Prior experience in high-end retail, hospitality (such as hotel front desk or Equinox), or spa services, with an understanding of luxury brands like La Labo, Heels In, ASAP, or other premium skincare and grooming products. • Skills: Excellent communication and interpersonal skills, with a knack for building rapport with clients. A strong comfort level with booking systems, light administrative tasks, and technology is key. • Personality: You exude elegance, impeccable style, and a sophisticated presence, reflecting the high-end nature of the business. You have a passion for delivering exceptional service and a natural ability to create an unforgettable client experience. • Availability: This is a part-time role, requiring 30 hours per week. Shifts will either be full-day or six-hour shifts, and flexibility is highly valued. Ideally, candidates can work 3-5 days a week. Compensation: • Hourly Rate: Starting at $21 per hour, with an additional 10% commission on product sales. • Work Environment: A refined, intimate environment where your attention to detail, poise, and dedication to service are valued and rewarded. If you are someone who thrives in luxury service, possesses a keen eye for detail, and has a passion for delivering exceptional service, we would be delighted to have you join our team. This is a unique opportunity to contribute to a high-end fashion-forward space where your expertise and style will be celebrated. Apply now to become an integral part of our distinguished team and help elevate the client experience to new heights.

Immediate start!

Easy apply

Astoria Delancy Hotel Corp.

Long Island City, Queens

Hotel front desk agent /Night auditor

Williamsburg, Brooklyn

Check in and check out guests Take and enter phone reservations Attend to guests needs and requests Coordinate with housekeeping maintenance and management

Overnight Front Desk Manager Location: Hudson Yards Hotel, New York, NY Schedule: Overnight shifts, including weekends and holidays About Us Hudson Yards Hotel is a boutique property at the heart of New York City, blending luxury with a warm, personalized guest experience. Our team is passionate about hospitality, and we believe in creating a workplace where everyone feels valued. Your Mission As the Overnight Front Desk Assistant Manager & Acting Manager on Duty, you will be the primary point of contact for guests and hotel operations overnight. You will ensure smooth check-ins and check-outs, address guest concerns, and oversee the front office team to deliver an exceptional guest experience. In the absence of senior management, you will handle operational decisions, resolve guest issues, and coordinate with other hotel departments to maintain seamless service. Key Responsibilities - Guest Services & Front Office Operations - Serve as the Acting Manager on Duty (MOD) overnight, ensuring efficient front office operations and addressing any guest needs. - Oversee guest check-in/check-out process, ensuring proper identification and payment methods are secured. - Supervise and support the front office team, ensuring all guest interactions are warm, personalized, and efficient. - Handle and resolve guest complaints or service issues that cannot be settled by front desk agents, providing timely follow-up. - Monitor and manage VIP guest arrivals and departures, ensuring all special requests are fulfilled. - Motivate and encourage team members to upsell rooms and services, driving additional revenue. Financial & Administrative Duties - Ensure all folio postings, deposits, and settlements are handled properly and in a timely manner. - Maintain accuracy in cash handling, billing, and financial transactions, ensuring compliance with internal audit procedures. - Prepare and distribute end-of-shift reports to senior management and ensure all key information is documented. Hotel Safety & Operations Oversight - Maintain a visible and proactive presence throughout the hotel, monitoring safety and security. - Coordinate with housekeeping and maintenance to address any urgent facility issues overnight. - Ensure all internal policies and security procedures are upheld to maintain a safe environment for guests and staff. What You Bring - 3+ years of front office experience in a hotel environment, with at least 1 year in a leadership or supervisory role. - Strong problem-solving skills, able to handle guest concerns with professionalism and efficiency. - Excellent communication abilities (verbal, written, and body language) to interact with guests, team members, and management. - Ability to work independently and make operational decisions in the absence of senior leadership. - Strong financial acumen, ensuring accuracy in transactions. - Experience using hotel management systems (e.g., Mews, Opera, or similar). - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). - Must be legally authorized to work in the United States. Why Join Us? - Opportunity to work in a start-up boutique hotel with a growing and dynamic team. - Gain valuable leadership experience as the overnight Manager on Duty. - Work in a fast-paced, guest-focused environment where every night is unique. If you’re a night owl with a passion for hospitality, apply today and help us create unforgettable guest experiences!

Immediate start!

Easy apply

Hotel front desk jobs in New York, NYCreate job alerts

Popular jobs searches in New York, NY

Popular hotel front desk jobs locations