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Job Description New York's first Social Beauty Club is seeking experienced Host/Hostess to join our team immediately. Apply now and receive an invitation to attend our job fair for one on one interviews, next week JUNE 30th to JULY 2, at our 45 East 20th location. You must receive an invitation to attend. Guest Experience Host / Beauty Bartender Overview: More than a receptionist, you're the first impression. A concierge, vibe curator, and social anchor all in one. Your Vibe: * Greet and check in guests with warmth and efficiency * Serve signature cocktails and café beverages * Manage scheduling and guest flow like a pro * Set the tone: calm, cool, and glam Skills You Bring: * Experience in hospitality, front desk, or luxury retail * POS and booking software skills (like Boulevard, Booker, Zenoti or Mindbody) * Organized, charismatic, and stylish Role Description The Host / Hostess (also known as the Concierge) at Majesty’s Pleasure participates in all front of house activities including but not limited to welcoming guests, confirming appointment details and checking guests in and out. The Host / Hostess rotate through 3 different positions in the salon / spa depending on the shift, including Front Desk Host, Bar Service and Floor Server. These positions may include taking drink and snack orders, pouring wine / champagne, making cocktails and serving as well as checking in on guests on the floor in service in the spa / salon. Our host position often leads to growth within the company including floor leads, shift leads and junior management positions. Duties: • Greet guests in a friendly and professional manner, • Seat guests and manage the seating chart, • Assist with reservations and walk-in guests, • Provide menus and relay information about services, products and cafe / salon offerings, • Take guests' coats and belongings, • Manage waitlists during peak hours, • Assist in maintaining cleanliness in the host area, • Collaborate with servers and bar staff to ensure smooth operation Duties may also include: • Hosting large groups, • Hosting private events, • Hosting VIP and Influencer clients

Job Description Maxime’s is the newest opening from the club owner and entrepreneur Robin Birley; owner of prestigious private member’s clubs 5 Hertford Street and Oswald’s in London. Maxime’s is located on Madison Avenue, New York on the site of the former Westbury Hotel and will continue the long-established Birley tradition of providing exceptional experiences for our members and guests. Maxime’s mission is to deliver excellence in service standards and hospitality. Exhibiting passion for what we do within the values of who we are. Inward looking rather than outward projecting. A club of comfort and discretion where members’ needs are met with personality and humility. An environment of stimulating décor, celebrating outstanding food and extraordinary wine. Our members will feel that they are in a private house, being looked after with the utmost care and professionalism by friendly and attentive staff. Maxime’s is seeking a friendly and professional Hosts to join our team. Reporting to the Reception Manager the Receptionist will assist members with their needs, creating a welcoming atmosphere. COMPENSATION AND BENEFITS • Comprehensive benefits plan, including medical, dental, vision and life insurance., • Generous paid time off programs (vacation and personal days)., • 401k retirement savings plan with company match., • Pre-tax commuter benefits., • Work life and wellness benefit platform., • Discount program offering Retail, Restaurants & Activities discounts., • Freshly prepared Staff Meal whilst on duty., • Uniform and dry cleaning provided., • $2,000 refer a friend fee, • Ensuring all members are welcomed to the club using the appropriate name/title as appropriate., • To ensure all club rules set out in the member handbook are adhered to by our members and their guests., • To ensure all members and their guests are accounted for in the signing-in system by the team and all other guests of management/trades people are verified and logged before entry., • Monitoring all bookings, guest lists, function sheets etc to for accuracy before the start of each service., • Directing people to the relevant areas on arrival at the club and uniting members with their guests., • To attend any management meetings when necessary., • Answering the telephone, dealing with all enquiries and bookings as necessary., • Respond to and deal with emails from various teams within the Maxime’s., • To ensure the Reception Area is kept clean and tidy at all times. MINIMUM QUALIFICATIONS (EDUCATION, EXPERIENCE, SKILLS) • Minimum 2+ years working as a host in a fine dining restaurant or hotel environment in a similar capacity., • Has a passion for exceptional hospitality in food and beverage., • Demonstrates strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams., • Operates at a high level of integrity, accuracy, and attention to detail., • TIPS Certification preferred., • NYC DOH certification preferred., • Familiarity with restaurant POS and reservations systems is preferred. Ability to learn and adapt to new systems (Tevalis & SevenRooms) required., • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business., • Willingness to maintain a clean, healthy, and safe working environment., • Ability to coordinate multiple activities with attention to detail., • Professional work collaboration with experts in the food and hospitality field, • Opportunity to work with a exceptional products and in unique environments, • To be part of a growing team and regularly engage together in cross- company dialogue and exchangeMINIMUM QUALIFICATIONS, • Demonstrated knowledge of general directions, travel times and access points to various forms of transportation., • Excellent customer service skills, with a friendly and approachable attitude., • Strong communication skills, both verbal and written., • Familiarity with reception or front desk operations and procedures is beneficial, but not required., • Previous experience working in a guest relations or hospitality setting preferred., • The ability to speak multiple languages is always welcomed., • Knowledge of phone systems and proper phone etiquette, or ability to learn., • Ability to handle difficult situations calmly and professionally., • Strong attention to detail, observational, and organizational skills., • Able to work well in a team environment, • Ability to be flexible with job demands and open-minded when being asked to complete tasks., • Ability to operate and use all equipment necessary to run the restaurant., • Ability to operate with grace under pressure., • Ability to move or handle equipment throughout the restaurant generally weighing up to 50 pounds., • Ability to work varied hours/days as business dictates.

Job Description POSITION OVERVIEW: The Pierre Hotel, one of the world's premier luxury destinations, seeks a qualified host or hostess (part-time) for the restaurant, Perrine. Located in the iconic Pierre Hotel on Manhattan’s Upper East Side. The position requires an ability to provide superior guest service, in a fast-paced, luxury environment. Job Description • The host or hostess is the first point of contact for guests arriving at or telephoning the restaurant, • He or she must maintain an efficient operation of the dining room for excellence in quality, professionalism, and sociability, • Greet guests promptly, courteously, and graciously with eye contact, a smile, and excellent engagement, • The role requires the host or hostess to look after all aspects of the guest's arrival, including coat check, seating, and making the guest comfortable, • Manage the restaurant reservations system, • Take note of special preferences of the guest and update guest history, • In this role, the host or hostess will be instrumental in ensuring our guests are having an enjoyable and memorable dining experience, • Follow the restaurant specific standard operating procedures, • Ability to interact professionally with servers, bartenders, and managers, • Handling and printing of menus including explanations/communication of all menu items as needed, • Assisting with the day-to-day operation of the front and back of house, relating to all aspects of the reception desk QUALIFICATIONS and REQUIREMENTS: • Candidate must have a minimum of 2 years' experience in a hotel restaurant or free-standing restaurant, • New York experience is a plus, • Knowledge of Health and Safety Standards: Adhering to health and safety regulations ensures a clean, safe dining environment for guests and staff alike., • Professional Appearance: Maintaining a polished appearance, including adhering to dress code standards, contributes to a professional atmosphere that reflects positively on the restaurant., • Have a keen interest in New York’s restaurant and dining scene, • A friendly and outgoing personality is essential for this position, • Must be confident, poised, and gracious at all times, • Must be guest focused with excellent verbal and written communication skills, • Strong computer skills are necessary, including Microsoft Office; OpenTable experience is a plus PHYSICAL REQUIREMENTS NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Position: *Must be able to stand for long periods of time

Job Description ABOUT THE COMPANY Maxime’s is the newest opening from the club owner and entrepreneur Robin Birley; owner of prestigious private member’s clubs 5 Hertford Street and Oswald’s in London. Maxime’s is located on Madison Avenue, New York on the site of the former Westbury Hotel and will continue the long-established Birley tradition of providing exceptional experiences for our members and guests. Maxime’s mission is to deliver excellence in service standards and hospitality. Exhibiting passion for what we do within the values of who we are. Inward looking rather than outward projecting. A club of comfort and discretion where members’ needs are met with personality and humility. An environment of stimulating décor, celebrating outstanding food and extraordinary wine. Our members will feel that they are in a private house, being looked after with the utmost care and professionalism by friendly and attentive staff. POSITION SUMMARY The Maxime Club Maintenance is responsible for performing routine maintenance and repair tasks to ensure the Club’s facilities, art exhibits, and equipment are operational. This role requires a versatile skill set in general maintenance, carpentry, plumbing, electrical work, and basic repairs, along with the ability to adapt to the unique needs of Maxime’s Club environment. The ideal candidate will work closely with the Club’s proprietor on numerous artwork installation projects and must be patient, hospitality with the ability to follow instructions. ESSENTIAL DUTIES AND RESPONSIBILITIES • Assist with setting up, disassembling, and maintaining exhibits, including mounting artwork, sculptures, or other objects with care, using proper tools and techniques., • Perform general, preventive and emergency maintenance., • Must perform tasks like minor plumbing, electrical repairs, wall and ceiling repairs, painting, caulking, wallpaper replacement/repair and minor wood working., • General maintenance of heating and cooling systems (HVAC)., • Minor repairs to kitchen equipment, • Test emergency lights and equipment for inspections., • Respond in a timely courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction., • Replace/repair broken window shades, door locks., • Prioritize work orders to complete tasks efficiently., • Troubleshoot problems and find solutions., • The ability to maintain regular and timely attendance as required by scheduling, which will vary according to the needs of the Club and may include weekends, evenings, and holidays., • Assists with snow removal (shoveling, salting), • Excellent customer service skills, with a friendly and approachable attitude., • Strong communication skills, both verbal and written., • Familiarity with reception or front desk operations and procedures is beneficial, but not required., • Previous experience working in a guest relations or hospitality setting preferred., • The ability to speak multiple languages is always welcomed., • Knowledge of phone systems and proper phone etiquette, or ability to learn., • Ability to handle difficult situations calmly and professionally., • Strong attention to detail, observational, and organizational skills., • Able to work well in a team environment, • Ability to stand for up to 8-10 hours a day in external weather., • Ability to be flexible with job demands and open-minded when being asked to complete tasks., • Ability to operate with grace under pressure., • Ability to move or handle equipment generally weighing up to 50 pounds. Maxime’s is proud to be an Equal Opportunity Employer. We do not discriminate on the basis race, color, creed, religion, gender (including gender identity and expression), sexual orientation, marital status, pregnancy, childbirth or related condition, sexual and reproductive health decisions, ancestry, national origin, citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, status as a victim of domestic violence, sexual violence, or stalking, or any other legally protected status.

Job Description Job Summary: The Engineer at Hyatt Place is responsible for maintaining the property’s overall functionality, including the building, equipment, and grounds. This role ensures that all hotel facilities and services operate smoothly and efficiently, providing guests with a safe and comfortable experience. Key Responsibilities: • Preventive Maintenance: Perform routine maintenance tasks on all mechanical equipment, HVAC systems, plumbing, electrical systems, and other hotel assets. Ensure the upkeep of guest rooms, public spaces, and back-of-house areas., • Repair Work: Respond promptly to guest or management requests for repair services. Troubleshoot and repair issues related to plumbing, electrical, HVAC, and other mechanical systems., • Safety and Compliance: Maintain the hotel's safety standards by conducting regular inspections and tests, ensuring that all equipment is in compliance with local, state, and federal regulations. Participate in fire drills and safety programs., • Energy Management: Monitor and control energy usage throughout the hotel, looking for ways to improve efficiency and reduce costs., • Documentation: Keep accurate records of maintenance work, inspections, and repairs. Report any unsafe conditions or equipment that requires replacement., • Vendor Coordination: Work with outside contractors and vendors for specialized repairs or maintenance tasks. Oversee their work to ensure it meets the hotel’s standards., • Team Collaboration: Work closely with the housekeeping and front desk teams to address guest concerns and maintain the overall appearance and functionality of the hotel., • Emergency Response: Be available to respond to emergencies, such as power outages, plumbing issues, or fire alarms. Act swiftly to mitigate any issues., • Education: High school diploma or equivalent required; technical or vocational training preferred., • Experience: Previous experience in hotel maintenance or engineering preferred. Experience with HVAC, plumbing, electrical, and mechanical systems is highly valued., • Skills: Strong problem-solving skills, attention to detail, and ability to work independently. Good communication skills and the ability to interact positively with guests and team members., • Certifications: Relevant certifications (e.g., HVAC, EPA) are preferred. The role may require working varied shifts, including nights, weekends, and holidays, depending on the hotel's needs. Requirements • A degree in a relevant field such as mechanical, electrical, or industrial engineering., • Proven experience in a manufacturing facility as a maintenance engineer or in a similar role., • Strong analytical and problem-solving skills., • Knowledge of electrical systems and the ability to use a multimeter, including high and low voltage systems., • Basic welding skills., • Excellent communication and customer service skills., • Ability to work independently and as part of a team., • Physical stamina to perform tasks in a fast-paced environment. Benefits: • Competitive salary, • Health and dental insurance, • Paid time off, • Employee discounts at Hyatt properties, • Opportunities for career advancementCompany DescriptionWe are in the business of caring for people so they can be their best. Our aim is to create long-term relationships built on being the most loved and preferred brand, employer and partner throughout the world.We are in the business of caring for people so they can be their best. Our aim is to create long-term relationships built on being the most loved and preferred brand, employer and partner throughout the world.

Job Description JOB TITLE: Room Inspector REPORTS TO: Executive Housekeeper SUPERVISES DIRECTLY: Room attendants, House-persons, Laundry personnel Purpose for the Position: To support the housekeeping and laundry departments manage all facets of the Housekeeping Department in the absence of the Executive Housekeeper, ensuring high levels of cleanliness, guest service and satisfaction throughout the hotel. This includes guestrooms, hallways, lobbies, public areas, rest areas, laundry, storage and work areas. Essential Responsibilities: • Maintains cleanliness quality based on hotel objectives., • Inspects, monitors, and maintains level of cleanliness in all assigned guest rooms. Reports all unsatisfactory conditions to the room attendant assigned and takes personal responsibility to ensure that actions are taken to remedy any substandard cleanliness or maintenance related conditions in each guestroom., • Assumes responsibility for the guest feedback and guest service scores in all departmental related indices., • Inspects monitors and maintains level of cleanliness in event areas, storage areas, restrooms and public areas and offices., • Compiles and reports accurate status of all guestrooms to the front desk department., • Works with the Security Office to enforce standard procedures for the acceptance, security and return on guest lost and found items., • At the direction of the executive housekeeper, conducts formal inventories of linen, supplies and equipment as required., • At the direction of the executive housekeeper participates in the ordering of supplies so as to maintain adequate inventory levels., • Checks all vacant rooms and spaces, public spaces, storage areas and rest areas each day., • Maintains departmental key control., • Maintains deep cleaning program., • Read and interpret business records and statistical reports., • Analyze and interpret established policies., • Make business decisions based on production reports and similar facts as well as on your own experience and personal opinions., • Deal with the general public, customers, associates, union and government officials with tact and courtesy., • Plan and organize the work of others., • Change activity frequently and cope with interruptions., • Speak and write clearly., • Accept full responsibility for managing and activity. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals and manuals. Write business letters, summaries and reports using prescribed format, and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information, including giving assignments and/or directions to helpers or assistants. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment With regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Specific vocational training includes an occupationally significant combination of: vocational education, apprentice training, in-plant training, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs, over 1 year up to and including 2 years. An Associates or Bachelor degree or higher education preferred.

Job Description Chief Engineer - JdV by Hyatt Brooklyn Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a Chief Engineer to oversee our maintenance department at our JdV by Hyatt located in Brooklyn, NY. This person will oversee all aspects of the hotel maintenance department including plumbing, electrical, HVAC systems and preventive maintenance program. What You Will Be Doing: • Visually inspects and tests machinery and equipment., • Diagnose problems or repair machines., • Repairs and maintains physical structure of establishment., • Maintains a Preventative Maintenance Program within the rooms and all equipment within the hotel, to ensure they are being kept up to standards on a quarterly basis and the proper documentation is being recorded., • Responds to maintenance requests received from Front Desk or Housekeeping within 15 minutes (occupied rooms)., • Kitchen, Bar and Restaurant Maintenance, • Responsible for all New York City and State Fire, Life and Safety requirements The Ideal Candidate: • At least 2 years of facilities experience, • Experience in a hotel management or supervisor position, • Has experience with NYC building regulations, • Has their FLSD Certificate From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information: We offer a range of benefits including, but not limited to: • Growth and development tools and access to learning, • Robust PTO policies, • Medical/Dental/Vision Coverage, • 401k matching, • Employee Assistance Program, • Discounted products and services Midas Hospitality is proud to be a drug free workplace and equal opportunity employer. Job Posted by ApplicantPro

Job Description JOB TITLE: Room Inspector REPORTS TO: Executive Housekeeper SUPERVISES DIRECTLY: Room attendants, House-persons, Laundry personnel Purpose for the Position: To support the housekeeping and laundry departments manage all facets of the Housekeeping Department in the absence of the Executive Housekeeper, ensuring high levels of cleanliness, guest service and satisfaction throughout the hotel. This includes guestrooms, hallways, lobbies, public areas, rest areas, laundry, storage and work areas. Essential Responsibilities: • Maintains cleanliness quality based on hotel objectives., • Inspects, monitors, and maintains level of cleanliness in all assigned guest rooms. Reports all unsatisfactory conditions to the room attendant assigned and takes personal responsibility to ensure that actions are taken to remedy any substandard cleanliness or maintenance related conditions in each guestroom., • Assumes responsibility for the guest feedback and guest service scores in all departmental related indices., • Inspects monitors and maintains level of cleanliness in event areas, storage areas, restrooms and public areas and offices., • Compiles and reports accurate status of all guestrooms to the front desk department., • Works with the Security Office to enforce standard procedures for the acceptance, security and return on guest lost and found items., • At the direction of the executive housekeeper, conducts formal inventories of linen, supplies and equipment as required., • At the direction of the executive housekeeper participates in the ordering of supplies so as to maintain adequate inventory levels., • Checks all vacant rooms and spaces, public spaces, storage areas and rest areas each day., • Maintains departmental key control., • Maintains deep cleaning program., • Read and interpret business records and statistical reports., • Analyze and interpret established policies., • Make business decisions based on production reports and similar facts as well as on your own experience and personal opinions., • Deal with the general public, customers, associates, union and government officials with tact and courtesy., • Plan and organize the work of others., • Change activity frequently and cope with interruptions., • Speak and write clearly., • Accept full responsibility for managing and activity. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals and manuals. Write business letters, summaries and reports using prescribed format, and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information, including giving assignments and/or directions to helpers or assistants. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment With regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Specific vocational training includes an occupationally significant combination of: vocational education, apprentice training, in-plant training, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs, over 1 year up to and including 2 years. An Associates or Bachelor degree or higher education preferred.

Job Description JOB TITLE: Front Office Supervisor REPORTS TO: Front Desk Manager SUPERVISES DIRECTLY: All front office personnel including guest reception, concierge, reservations, PBX and bell staffs. Purpose for the Position: To assume full responsibility for the management of the day-to-day and long-term hotel guest reception, reservations and telephone service operations, while maintaining established revenue, expense and quality standards. To work with the General Manager to ensure an efficient operation that provides levels of service that consistently exceeds visitor, guest and ownership expectations. Essential Responsibilities: • To ensure that guests are greeted, checked in and allocated rooms promptly and courteously., • To ensure that check-in procedures are strictly adhered to and that the correct address and charge out details are obtained from each guest., • To be readily available at all times to deal with problems or complaints., • To ensure that rooms have been serviced and maintained to the standards established by the Company., • To ensure maximum room occupancy within agreed overbooking policy., • To ensure effective liaison between reservations and front office staff with other departments (e.g. housekeeping)., • To ensure that all charges are correctly entered on the guest's bill and that this is up to date at all times., • To ensure that credit control procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval and that written confirmation, purchase orders, or order numbers are on file., • To ensure that accounts are balanced daily., • To ensure effective and speedy check-out procedures., • To ensure that luggage is delivered to and collected from rooms speedily., • To ensure that inquiries, messages, theatre bookings are dealt with courteously and efficiently., • To ensure that all Front of House staff are correctly dressed at all times., • To ensure that all Front of House areas are clean and orderly at all times., • To ensure that newspapers and parcels are delivered to rooms without delay., • To ensure that incoming and outgoing telephone calls are handled promptly and courteously., • To ensure maximum security of all items left in safety deposit boxes., • To ensure that the Hotel Entrance is easily accessible to cars and taxis at all times., • To hold regular performance appraisals with all staff, identifying areas for development and training needs and ensuring that this training is affected., • To carry out or ensure that regular On-the-Job training is taking place to agreed standards., • To ensure that the most suitably qualified person is appointed in the event of a vacancy - wherever possible this should be an internal promotion., • To ensure maximum security in all areas under your control., • To act as Duty Manager when required., • To attend Management Meetings as required., • To ensure accurate and timeliness submission of all reports and administrative work., • To monitor trends within the industry and make suggestions how these could be implemented., • To be familiar with all local Civil Defence measures., • To ensure that staff under your control are trained in Civil Defence measures., • Read and interpret business records and statistical reports., • Use mathematical skills to interpret financial information and prepare budgets., • Analyze and interpret established policies., • Understand government regulations covering business operation., • Make business decisions based on production reports and similar facts as well as on your own experience and personal opinions., • See differences in widths and lengths of lines such as those on graphs., • Deal with the general public, customers, associates, union and government officials with tact and courtesy., • Plan and organize the work of others., • Change activity frequently and cope with interruptions., • Speak and write clearly., • Accept full responsibility for managing an activity., • Complete all assigned tasks, reports, projects etc. in a professional manner and on an on-time basis. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations; and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities are involved in this function. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Formalized and vocational training must include: 4-Year Bachelor Degree in a related course of study and 5-years previous experience in hotel or convention center at the General Manager/Director of Operations level. 2-Year Associates degree in a related course of study and 10 years previous experience in a hotel or convention center at the General Manager/Director of Operations level. Previous experience managing multiple, simultaneous disciplines within the hospitality industry or equivalent multi-unit management experience.

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking a dynamic Assistant Front Office Manager. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more… This position will be responsible for the daily operation of the front desk and liaising with any area impacting guest service. Plans, directs and coordinates activities to ensure exceptional service is achieved. Provides operational support, distributes information, trains, motivates and recognizes team members. Exercises independent judgment and initiative in the course of carrying out overall responsibilities. Responsibilities • Always treat guests with courtesy and respect in a variety of situations., • Displays honesty & integrity., • Supervises the Front Office Department – Lobby Hosts., • Conducts pre-shift meetings., • Communicates effectively to staff using tools such as development reviews, training, departmental orientation and monthly departmental meetings., • Motivates and develops team members., • Maximizes room sales, room revenue and profit., • Delivers outstanding service and creates memorable experiences., • Assists in leading and supervising the operational activities of the front office team within hotel guidelines to provide the highest standard of courteous service while permitting acceptable profit margins., • Embraces and effectively lives Arlo Hotels values and culture., • Assigns, coordinates, and supervises work activities of Lobby Hosts., • Trains, mentors and develops Lobby Hosts. Prepares team member schedules, completes payroll, and monitors labor costs by reviewing daily schedule vs. occupancy and daily operational demands., • Ensures work is completed to include shift closings, room deposits, refunds and rebates. All necessary paperwork is completed., • Conducts performance reviews with reporting team members., • Responds immediately to all emergency situations, completes necessary incident reports, and follows up with guests and staff., • Communicates effectively to staff using tools such as: pre-shift briefings, orientation, activities, short take training and developmental reviews., • Manages same day rooms inventory and rate yielding. Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to: • Hospitality Diploma or Degree preferred., • Minimum 2 – 3 years in a management position., • Hospitality or customer service., • Medical, Dental, Vision, • 401K - after one year

Job Description Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement We are seeking An experienced and dynamic Assistant Front Office Manager to lead and supervise the operational activities of our guest services team at Loews Hotels. This pivotal role is responsible for ensuring our team delivers exceptional service and quality, consistently exceeding guest expectations at the front desk and in concierge services. Who You Are: • A natural leader with the ability to inspire and motivate a diverse team, fostering a positive and collaborative work environment., • Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs., • Communicates with authenticity, reflecting our culture of support, inclusion, and service in all written and verbal exchanges., • Proactive in resolving issues and addressing guest concerns, with the ability to think critically and make sound decisions under pressure., • A highly organized individual with strong multitasking abilities, able to prioritize effectively and manage time efficiently in a fast-paced environment., • Manage daily operations of the Front Office Team., • Responsible for leading and delivering exceptional guest experience., • Lead and supervise the guest services team to ensure high performance, morale, and compliance with service standards., • Manage payroll services for the Team Members assigned including scheduling, time-card edits, approval of time-off and reporting on one-time payments., • Monitor, communicate, and respond to guest feedback to enhance service quality and develop strategies for increasing guest loyalty and satisfaction., • Oversee room allocations based on guest preferences and coordinate with housekeeping., • Implement training programs while mentoring staff to foster professional growth., • Serve as the primary contact for internal and external inquiries., • Conduct audits and maintain accurate financial records, ensuring timely payment processing and analyzing financial performance., • Prepare performance reports for management on operational effectiveness and guest feedback., • Collaborate on initiatives to promote hotel services and enhance operational efficiency., • Handle emergencies with professionalism while ensuring the safety and security of guests and staff., • Bachelor's Degree or relevant work experience required., • Minimum of two years guest service experience in hotel hospitality preferred., • Minimum one-year guest service leadership role preferred., • Experience with previous Property Management System, preferred Opera System., • Knowledge of budgeting, forecasting, and financial analysis in a hotel setting preferred., • Ability to stand for long periods of time required., • Front Desk Team

Job Description JOB TITLE: Front Office Supervisor REPORTS TO: Front Desk Manager SUPERVISES DIRECTLY: All front office personnel including guest reception, concierge, reservations, PBX and bell staffs. Purpose for the Position: To assume full responsibility for the management of the day-to-day and long-term hotel guest reception, reservations and telephone service operations, while maintaining established revenue, expense and quality standards. To work with the General Manager to ensure an efficient operation that provides levels of service that consistently exceeds visitor, guest and ownership expectations. Essential Responsibilities: • To ensure that guests are greeted, checked in and allocated rooms promptly and courteously., • To ensure that check-in procedures are strictly adhered to and that the correct address and charge out details are obtained from each guest., • To be readily available at all times to deal with problems or complaints., • To ensure that rooms have been serviced and maintained to the standards established by the Company., • To ensure maximum room occupancy within agreed overbooking policy., • To ensure effective liaison between reservations and front office staff with other departments (e.g. housekeeping)., • To ensure that all charges are correctly entered on the guest's bill and that this is up to date at all times., • To ensure that credit control procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval and that written confirmation, purchase orders, or order numbers are on file., • To ensure that accounts are balanced daily., • To ensure effective and speedy check-out procedures., • To ensure that luggage is delivered to and collected from rooms speedily., • To ensure that inquiries, messages, theatre bookings are dealt with courteously and efficiently., • To ensure that all Front of House staff are correctly dressed at all times., • To ensure that all Front of House areas are clean and orderly at all times., • To ensure that newspapers and parcels are delivered to rooms without delay., • To ensure that incoming and outgoing telephone calls are handled promptly and courteously., • To ensure maximum security of all items left in safety deposit boxes., • To ensure that the Hotel Entrance is easily accessible to cars and taxis at all times., • To hold regular performance appraisals with all staff, identifying areas for development and training needs and ensuring that this training is affected., • To carry out or ensure that regular On-the-Job training is taking place to agreed standards., • To ensure that the most suitably qualified person is appointed in the event of a vacancy - wherever possible this should be an internal promotion., • To ensure maximum security in all areas under your control., • To act as Duty Manager when required., • To attend Management Meetings as required., • To ensure accurate and timeliness submission of all reports and administrative work., • To monitor trends within the industry and make suggestions how these could be implemented., • To be familiar with all local Civil Defence measures., • To ensure that staff under your control are trained in Civil Defence measures., • Read and interpret business records and statistical reports., • Use mathematical skills to interpret financial information and prepare budgets., • Analyze and interpret established policies., • Understand government regulations covering business operation., • Make business decisions based on production reports and similar facts as well as on your own experience and personal opinions., • See differences in widths and lengths of lines such as those on graphs., • Deal with the general public, customers, associates, union and government officials with tact and courtesy., • Plan and organize the work of others., • Change activity frequently and cope with interruptions., • Speak and write clearly., • Accept full responsibility for managing an activity., • Complete all assigned tasks, reports, projects etc. in a professional manner and on an on-time basis. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations; and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place, and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Supervising: Determining or interpreting work procedures for a group of workers, assigning specific duties to them, maintaining harmonious relations among them and promoting efficiency. A variety of responsibilities are involved in this function. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Formalized and vocational training must include: 4-Year Bachelor Degree in a related course of study and 5-years previous experience in hotel or convention center at the General Manager/Director of Operations level. 2-Year Associates degree in a related course of study and 10 years previous experience in a hotel or convention center at the General Manager/Director of Operations level. Previous experience managing multiple, simultaneous disciplines within the hospitality industry or equivalent multi-unit management experience.

Job Description We are searching for a Director of Front Office at the Double Tree in Fairfield, NJ! The Director of Front Office is responsible for the success of the front desk, for ensuring that guest satisfaction and product quality standards are met, and for managing all areas of the hotel according to Brand standards to achieve a friendly atmosphere of superior guest service and product quality. This role involves managing the front desk team, handling guest inquiries, coordinating with other departments, and resolving any issues that arise to ensure a positive and seamless experience for guests. Displays exemplary performance for staff to follow. ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Service • Maintains guest service as the driving philosophy of the hotel., • Personally, demonstrates a commitment to guest service in responding promptly to guests’ needs., • Personally greet guests on arrival and departure, creating a warm, welcoming first impression., • Oversee smooth check-in and check-out processes, ensuring that guests feel attended to and respected from start to finish., • Ensures all front office team, including new hires, know all components of the 100% Satisfaction Guarantee, and are trained to meet service standards., • Develops added-value customer service programs, follow up with VIP guests, and create a positive atmosphere in the lobby: such as lighting, music, water refreshments, etc., • Empowers front office team to deliver guest service by encouraging and rewarding responsive guest assistance., • Create a monthly focus rewarding program for the department., • Meets or exceeds hotel guest satisfaction measures., • Ensures hotel standards and services contribute to the delivery of consistent guest service., • Implements and practices guest service initiatives, trains and performs to Gulph Creek Hotel standards. Front Desk Management • Acts as manager on duty for hotel and manages front desk operations., • Address guest inquiries, requests, and complaints promptly and effectively, going above and beyond to meet their needs., • Resolve guest issues, complaints, and special requests with a positive, solution-oriented approach. If needed, escalate issues to ensure timely resolution., • Ensures front desk staff is trained in all front desk operations, including check-in/check-out procedures, telephone procedures, hotel amenities and computer systems., • Ensures front desk staff is trained in and follows financial control procedures for cash, vouchers, inventories and receivables., • Ensure VIP guests or loyalty members receive personalized attention, including room upgrades, welcome notes, or other special touches to enhance their experience., • Work closely with housekeeping, maintenance, food & beverage, and other departments to ensure guest requests are met seamlessly., • Collaborate with other departments to fulfill special guest requests or ensure the accommodation of dietary or accessibility needs., • Produces accurate financial reports on time., • Direct daily activities at the Front Desk, Guest Services, Night Audit, PBX, and Reservations, • Schedule according to the needs of the operation, ensuring proper coverage, • Balances all cash, check, credit card and ledger accounts through verification, shift reports, and performs audit functions if assigned, • Provide guidance and direction to shift supervisors and all employees, • Comply with all standards and regulations to encourage safe and efficient hotel operations, • Attend regular stand-up and staff meetings, • Establish and maintain professional demeanor and standards of performance of all Front Office staff, • Maintain regular attendance in compliance with company policy, • Maintain high standards of personal appearance and grooming in accordance with company policy, • Assist with covering shifts to ensure proper coverage, if needed., • Participate in employee recruiting and hiring efforts including: interviews, reference checks, orientation and training, • Conduct performance reviews, • Maintain accurate employee documentation, • Maintain knowledge of all company policies and procedures, • Conduct monthly meetings, • Hold all employees accountable through coaching and counseling and progressive discipline, • Delegate responsibility effectively to Supervisors and employees, • Maintain and organize all work areas; order supplies as necessary

Job Description Canopy by Hilton's culture is defined by who we are and how we interact with each other, our guests, our partners, and our neighbors. Our culture, "Positively Yours," is much more than a slogan. It's our underlying attitude, the story of who we are and how we approach everything. At the core of Canopy by Hilton’s culture is the Positive Stay Promise. An ideal Enthusiast sets the tone for creating the “Positively Yours” culture at our hotel and is committed to delivering the lifestyle experiences our guests want. The beautiful new Canopy Jersey City Arts District is looking for an exceptional candidate as its new Assistant Lead Welcome Enthusiast. POSITION TITLE: Assistant Lead Welcome Enthusiast/Asst. Front Office Manager REPORTS TO: Lead Welcome Enthusiast / Front Office Manager POSITION SUMMARY: Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department. FRONT OFFICE MANAGER DUTIES AND RESPONSIBILITIES: • Trains, cross–trains, and retrains all front office personnel., • Participates in the selection of front office personnel., • Schedules the front office staff., • Supervises workload during shifts., • Evaluates the job performance if each front office employee., • Maintains working relationships and communicates with all departments., • Maintains master key control., • Verifies that accurate room status information is maintained and properly communicated., • Resolves guest problems quickly, efficiently, and courteously., • Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel., • Reviews and completes credit limit report., • Works within the allocated budget for the front office., • Receives information from the previous shift manger and passes on pertinent details to the oncoming manager., • Checks cashiers in and out and verifies banks and deposits at the end of each shift., • Enforces all cash-handling, check-cashing, and credit policies., • Conducts regularly scheduled meetings of front office personnel., • Wears the proper uniform at all times. Requires all front office employees to wear proper uniforms at all times., • Upholds the hotel's commitment to hospitality., • Prepare performance reports related to front office., • Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily. i.e. flash report, allowance etc., • Monitor high balance guest and take appropriate action., • Ensure implementation of all hotel policies and house rules., • Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes., • Prepare revenue and occupancy forecasting., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests' managers and other employees., • Monitor all V.I. P’s special guests and requests., • Maintain required pars of all front office and stationary supplies., • Review daily front office work and activity reports generated by Night Audit., • Review Front office logbook and Guest feedback forms on a daily basis., • Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. EDUCATION: Minimum two-year college degree. Must be able to read, speak, write, and understand the primary language used in the workplace. EXPERIENCE: Minimum of one year of hotel front desk supervisory experience, experience handling cash, accounting procedures, and general administrative tasks. Knowledge of OnQ (Hilton PMS) experience preferred. Powered by JazzHR KOuO4Z1Qo2

Job Description Join Our Team as a Security Associate at HI USA New York City Hostel! Do you enjoy ensuring a safe environment and interacting with a diverse group of guests? Join Hostelling International USA at our vibrant New York City hostel, located in the Upper West Side. We are accepting applications for an overnight Security Associate who will play a crucial role in maintaining our facility's safety and welcoming atmosphere. This position also offers the opportunity to cross-train in front desk operations, supporting guest services and gaining valuable experience in hostel and hospitality functions. Position Details: Pay: $19-21 per hour, DOE Shift: Overnight, 12 am - 8:30 am, weekend availability required Type: Full Time, Benefits Eligible Benefits: Medical, dental, vision, disability, vacation, sick leave, 403b with company match, and more (New Hire waiting periods apply). Perks: • Free stays at other HI USA hostels (subject to availability), • Discounts on hundreds of brands, • On-the-job training, • Opportunities for growth within HI USA, • Friendly and inclusive work environment, • A great opportunity to gain hands-on experience and build skills across security and front desk operations in the hospitality industry Role Objectives: • Ensure a safe environment through active patrol, strict access control, monitoring, and reporting, • Greet staff, guests, and vendors in a courteous and attentive manner, • Respond swiftly and appropriately to distress and emergency calls, • Collaborate effectively with management, reception, and housekeeping staff, • Provide excellent guest service and support the hostel’s welcoming atmosphere, • Cross-train and provide front desk coverage as needed, gaining valuable experience in guest services and hostel operations Role Responsibilities: • Patrol property on foot to secure employees and guests across multiple floors and common areas, • Investigate and take lawful action as per corporate policy on incidents, trespassing, and safety concerns; file incident reports as necessary, • Communicate suspicious behavior and incidents to staff and management in a timely manner, • Monitor surveillance equipment as needed for incident response, • Control access points, manage heavy traffic during check-ins, check-outs, and events, • Complete daily reports and shift recaps, • Secure all doors, windows, and exits based on shift requirements, • Assist with general customer service duties, including welcoming guests, assisting with luggage, and addressing guest needs, • Provide front desk support as needed, including checking guests in and out, handling payments, answering guest questions, and using the property management system during times of low staffing or high guest activity., • Perform other duties as assigned by management Skills/Qualifications: • High school diploma or equivalent, • New York Security Guard License (unarmed position), • At least 1 year of security officer experience, • Prior experience in hotel, hostel or other hospitality environments strongly preferred, • Customer service experience, • Strong writing and communication skills, including proficiency in Microsoft Word and Excel, with a writing sample required during the interview process, • Experience in 24/7 hospitality/retail environments, • Willingness to learn hostel operations, • Helpful and courteous demeanor Physical Requirements: • Regularly required to reach with hands and arms, stand, walk, sit, stoop or crouch, talk, and hear, • Occasionally required to climb or balance, • Must be able to lift and/or move up to 50 pounds, • Moderate noise level in the work environment Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We Make a Difference! At HI USA, we celebrate diversity and welcome individuals of all backgrounds. As a nonprofit organization, we help people, especially the young, travel on a budget to foster a greater understanding of the world and its people through affordable travel opportunities. If you're passionate about hospitality and creating memorable experiences, apply today to join our team as a Security Associate. Overnight: 12 am - 8:30 am, Weekends required

Job Description Location & Shifts Available: The ideal candidate for this role is someone with Security experience and has knowledge of security systems and practices. A Security Specialist who enjoys meeting new people and creating a welcoming environment is a plus! Rewards: • Paid time off, • Medical/Vision benefits, • Referral bonuses, • Retirement Plan, • Mentorship Program, • Learning and Leadership opportunities, • Exceptional candidates have the potential to grow into Manager/Supervisor/Lead roles, overseeing larger teams and operational aspects of the business. The purpose of the Security Specialist position is to foster the safety of the building by handling access control by monitoring and documenting the flow of incoming and outgoing residents, visitors, guests, and building activities or building emergencies. The prospective candidate is also responsible for handling resident requests and promoting a welcoming environment. Responsibilities: • Pleasant and professional demeanor: ability to graciously interact with residents, guests, building vendors, and building management., • Track all package deliveries, and daily activities using the building software program., • Log & inform residents of incoming visitors & direct visitors., • Maintain access control and review cameras to ensure the safety of the residents., • Manage administrative requests on behalf of Property Managers., • High School Diploma, • SORA Certification, • Basic computer literacy skills and talent for technology (i.e. handheld radios, telephones, computers, etc.)., • Excellent written and verbal communication skills., • Able to multi-task and good time management., • Weekend and evening availability., • Well-groomed, professional appearance., • Ability to stand or sit for the duration of the assigned shift, lift, push, and pull at least 30 lbs., • Ability to work in all weather conditions., • 1 year of office/administrative experience., • 1 year of high-end residential or hotel experience as Bellman, Porter, Door Attendant, Greeter, Server, Host. APC is a full-service hospitality company, providing Front Desk Concierge, Security, Valet Parking, Shuttle, and Door Greeter services for residential buildings, healthcare facilities & corporate centers. If you are someone who likes making lasting connections or even looking to “do something different,” we’d love to hear from you! Here at APC we value team building and encourage success by offering room for growth and often promoting from within. Contact us: Call: (973) 857-2008 x103 (If no one is available to take the call, please leave a message) APC is an equal-opportunity employer. APC does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in the provision of employment opportunities and benefits.

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you choose to accept it… You are passionate about the culinary world; you embrace our city’s food offerings as a way of life. You must love the local food community as well as watch the world for the next great culinary idea. Our Food and Beverage areas are sure to impress! This won’t just be a restaurant, or a hotel banquet operation. It will be a culinary hub for gatherings and entertaining. Open for all meal periods and late night snacks. Our goal is to create an ambiance where locals and visitors feel at home and we always have something up our sleeve to impress. This is achieved with a solid grounded team lead by a seasoned hospitality professional. This position is made for someone who is driven by the need to create memorable cuisine and guest experiences each and every day. This person finds passion being present in the kitchen during service; directly impacting the guest and staff experience. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Train, train, train! It all starts here. You are responsible for building a team of talented individuals who never let the ball drop. This means creating and monitoring a consistent training program that keeps the team on their toes. The initial training program has to prepare our new members for what lies ahead and set them up for success. Then you follow up with daily, weekly and monthly lessons to keep everyone learning and growing., • Communication. Monitor and track the flow of information coming to you from your superiors, hotel side, culinary side and distribute consistently to your hourly teammates. Be highly involved in decisions and communication on the floor and share results with fellow teammates and superiors. Manage the communication relationship between guest and all areas involved: special requests from guests, needs of guests to the kitchen, service issues and guest recovery opportunities. You must communicate your expectations for your team mates clearly each shift and remain consistent in your messaging., • Guest Interaction. This is not an office job! How can you know what is happening on the floor or with a guest if you are not present? Information should flow through you to the staff, not the other way around. You are responsible for detailing and confirming guest profiles and communicating that to FOH and BOH. You handle guest issues directly, with confidence and achieve positive results. Although you lead your team through the process of troubleshooting and you empower them to resolve upset, you are still actively involved in the solution. Your presence to guests and team is actively seen on the floor., • Leadership. This position has an enormous responsibility of keeping everyone moving in the right direction each and every day. You have to keep your team on track, energized and focused. Your team will be impacting the guest experience every minute of the day. Achieving that will take a consistent attitude about standards and service. Many people will count on you for direction and your message will need to be clear and concise., • Organization and Time Management. There is always a lot of progress to be done. Balancing the needs of your team, guests and business will be crucial. The outlets are designed to encourage unplanned gatherings and last minute events. You must be able to adapt to the needs and level of business to not sacrifice the guest experience. Your time management skills will be tested between having a strong floor presence, dedicated training time and business deliverables., • Other Responsibilities: The main priority is the guest experience, monitoring the floor, training and consistent leadership. However, there is still work to be done. Schedules must be completed to balance needs of business and labor profits. Inventory controls, P&L knowledge, waste of product, china, glass, equipment, etc must be monitored daily. All human resource aspects must be completed according to protocol., • Strong floor presence, • Communication to kitchen, other outlets and front desk about food issues, VIP’s, reservations and changes in business levels, • Communication to hourly colleagues: same as above, guest expectations, changes in food or drink menus, special events/programming. To be achieved by a per shift team meeting as well as a post-shift re-cap, • Handling daily tasks of: scheduling, properly cutting staff or assigning additional staff, driving revenue through various competitions, checking opening/running/closing duties of staff, monitoring that uniform & grooming standards are met, ensuring Virgin standards and protocol are being practiced through departments, • Training of Teammates: organize onboarding, delivering consistent training, twice daily sit downs with new members (before and at end of shift), exams are conducted on time and according to flow of manual. Making sure the new members are correctly input into the system and have all the tools, uniform and supplies to have a positive training experience, • Adhere to protocols of the hiring and disciplinary process as outlined by the people department, • TIPS certification and Food Handlers Cards must be on file You got skills? If you are able to perform the following, then you have definitely come to the right place… • Great team player with the ability create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and sales & marketing, • Ability to break down barriers and resolving potential conflicts swiftly and effortlessly, • Strong communication and presentation skills to all levels of management, • Ability to think outside the box and approach all issues with a completely fresh approach, • Ability to anticipate needs and over deliver wherever possible, • Able to change direction and work on multiple project aspects at once. Creatively solve problems, • Enthusiastic, passionate, able to enthuse and motivate others, • Current, legal and unrestricted ability to work in the United States, • Associate or Bachelor’s degree preferred but not required, • Food Service Handler Card and TIPS certification that is currently valid for a minimum of at least 6 months, • Preferred: 3-5 years’ experience in a full service restaurant or lounge in hotel management #LI-onsite

Schulte Companies - 97 Wythe Ave [Front Desk Agent / Concierge] As a Guest Service Agent at Schulte Companies, you'll: Greet guests and check them in/out; Answer phone calls and make reservations; Provide information about hotel amenities and local attractions; Handle guest complaints and resolve is

Bring your skills to our team as a Hotel Front Desk Associate, where you will handle orders, shipments, and basic inventory checks, provide friendly assistance to customers and team members, and work with supervisors to meet daily goals.

Make an impact in the role of Hotel Front Desk Clerk to perform daily responsibilities with dedication.

Opportunity: Breakfast Attendant.Prepare breakfast bar for hotel guests while greeting and servicing them in a friendly manner consistent with brand and/or hotel and sustainability standards.Restaurant Server or Guest Service Agent – Restaurant Supervisor or Front Desk Manager.Carry food, dishes

Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Comply with Highgate Hotel Standards and regul

Qualified candidates are invited to submit your resumes to this posting or visit the hotel property to complete an application at the front desk. Concierge- Manage guest experience by informing guests of various activities and dining around the area. Must be able to work well with others and must be

Qualified candidates are invited to submit your resumes to this posting or visit the hotel property to complete an application at the front desk. Answer guest questions regarding local area facilities and be able to give proper directions to these areas. Concierge- Manage guest experience by informi

We are currently looking for Guest Service Representatives to join our Front Desk Team! Our Hampton Inn with 107 guest rooms, is located off I-287/I-95 in South Plainfield, a half-mile from Hadley Center and 10 minutes from Piscataway. The Guest Services Representative/Front Desk Agent is the face o

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests and owners, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole organization. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you choose to accept it… The food and beverage management team orchestrates the magic of the guest dining experience by leading a team of passionate individuals. Our goal is to create an ambiance where locals and visitors feel at home and we always have something up our sleeve to impress. Managers of their area are committed to being present on the floor during service directly impacting the guest and staff experience. At Virgin Hotels nothing is ever "usual" so not only do you have to be willing to roll up your sleeves and get things done, but you have to be willing to have fun. We are looking for someone who is full of creative ideas and most of all, we are looking for someone who shares our quirky sense of humor, our entrepreneurial approach and is always ready to join in the fun! The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a progressive, environment conscious, world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Communication. Monitor and track the flow of information coming to you from your superiors, hotel side, and culinary side and distribute consistently to your hourly teammates. Be involved in decisions and communication on the floor and share results with fellow teammates and superiors. Manage the communication relationship between guest and all areas involved: special requests from guests, needs of guests to the kitchen, service issues and guest recovery opportunities. You must communicate your expectations for your team mates clearly each shift and remain consistent in your messaging., • Guest Interaction. This is not an office job! How can you know what is happening on the floor or with a guest if you are not present? Information should flow through you to the staff, not the other way around. You are responsible for detailing and confirming guest profiles and communicating that to FOH and BOH. You handle guest issues directly, with confidence and achieve positive results. Although you lead your team through the process of troubleshooting and you empower them to resolve upset, you are still actively involved in the solution. Your presence to guests and team is actively seen on the floor., • Leadership. This position has an enormous responsibility of keeping everyone moving in the right direction each and every day. You have to keep your team on track, energized and focused. Your team will be impacting the guest experience every minute of the day. Achieving that will take a consistent attitude about standards and service. Many people will count on you for direction and your message will need to be clear and concise., • Strong floor presence, • Communication to kitchen, other outlets and front desk about food issues, VIP’s, reservations and changes in business levels, • Communication to hourly colleagues: same as above, guest expectations, changes in food or drink menus, special events/programming. To be achieved by a per shift team meeting as well as a post-shift re-cap, • Handling daily tasks of: scheduling, properly cutting staff or assigning additional staff, driving revenue through various competitions, checking opening/running/closing duties of staff, monitoring that uniform & grooming standards are met, ensuring Virgin standards and protocol are being practiced through departments, • Training of Teammates: assist in the organization of onboarding, delivering consistent training, twice daily sit downs with new members (before and at end of shift), exams are conducted on time and according to flow of manual. Making sure the new members are correctly input into the system and have all the tools, uniform and supplies to have a positive training experience What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… • Great team player with the ability create excellent working relationships across the group. Collaborative approach with all departments, particularly food & beverage and sales & marketing, • Ability to break down barriers and resolving potential conflicts swiftly and effortlessly, • Strong communication and presentation skills to all levels of management, • Ability to think outside the box and approach all issues with a completely fresh approach, • Ability to anticipate needs and over deliver wherever possible, • Able to change direction and work on multiple project aspects at once. Creatively solve problems, • Enthusiastic, passionate, able to enthuse and motivate others, • Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service Background must-have: • Current, legal and unrestricted ability to work in the USA., • TIPS certification and Food Handlers Cards must be on file., • Comply with all safety and health department procedures, as well as, all state and federal liquor laws, • Associate or Bachelor’s degree preferred., • Preferred: 1-2 years’ experience in a full-service restaurant or lounge in hotel supervisor position/management position., • Ability to clearly and pleasantly communicate in English with guests, management/co-workers, both in person and on the telephone., • Proficient computer knowledge.

Job Description Housekeeping Supervisor - JdV by Hyatt Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a Housekeeping Supervisor to join our team at the JdV by Hyatt located in Brooklyn, NY. This person will be in charge of overseeing the housekeeping staff and department under the direction and supervision of the Operations Manager and Assistant General Manager. We are looking for an energetic, detail-oriented and thorough person who will help our hotel be award winning and ensure the satisfaction of all hotel guests according to Hyatt Brand Standards. What You Will Be Doing: • Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house., • Obtain list of vacant rooms that need to be cleaned and prospective rooms to prepare work assignments., • Maintain all supplies and equipment as well as assist in monthly inventory and maintain inventory levels, • Maintain the security of all housekeeping, maid and guest room keys at all times., • Document and communicate maintenance requests to maintenance department., • Open and close the house and address all room discrepancies, working in tandem with the Front Desk Supervisor, Operations Manager and Assistant General Manager., • Prepare rooms for VIP, tiered members and provide applicable amenities. The Ideal Candidate: • One year of supervisory experience., • One year of housekeeping experience in a hotel setting. About Us: From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information: We offer a range of benefits including, but not limited to: • Growth and development tools and access to learning, • Robust PTO policies, • Medical/Dental/Vision Coverage, • 401k matching, • Employee Assistance Program, • Discounted products and services Midas Hospitality is proud to be a drug free workplace and equal opportunity employer. Job Posted by ApplicantPro

Job DescriptionCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar as well as the legendary Palm Court, New York City’s premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest. Job Description Provide direction and support to Room Attendants and Housemen, ensuring the Housekeeping Department is run in a smooth efficient manner. The Housekeeping Manager is responsible to oversee the day-to-day operation of the housekeeping department in order to maintain the standards of service and cleanliness. Compensation: $77,000 - $79,000 per annum Essential Job Functions: • Begin Day by inspecting all showrooms, out of order and vacant clean room, • Prepare floor assignment daily basis and record updated status and turn into housekeeping on a daily basis, • Obtain list of rooms to be cleaned immediately and list of check-outs or discharges to prepare work assignments, • Inspect all landings and pantries for proper par stocks and ensure all guests rooms, corridors are maintained to a high level of cleanliness, • Inspects and update all vacant clean inspected rooms in the computer as soon as they become available, • Ensure that guest room is maintained in perfect condition by performing Written Room Inspections daily, • Ensure that all guestrooms have proper furniture, fixtures and amenities, and that all set standards for placement are being followed, • Strategize Room Attendants to clean priority, rush rooms first and VIP guests as needed, • Check all due out rooms 3 times per day, at: 12, 2 and 4pm – All check outs must be cleared by 6pm, • Upon guest departure re-check room for any forgotten item, • Maintain database of guest preferences, • Report all room discrepancies with front desk daily before the end of shift., • Report Engineering deficiencies daily to Housekeeping Office Coordinator, • Encounters all guests and employees in a professional, service-oriented manner, • Report and handle all guest requests, complaints and service related issues, • Make recommendations to improve service and ensure more efficient operation, • Implement cyclical cleaning programs and assign to Housemen i.e. General Cleaning, Window cleaning; high dusting, • Perform a variety of guest requests and think creatively when called upon in order to establish a memorable experience for every guest and member, • Maintaining a good professional relationship with all contacts both inside and outside of the hotel, • Establish and maintain effective communication process with the entire hotel departments, • Inform Housekeeping Management of any absence from duty, reasons and or request additional days off, • Assist with disciplinary action when necessary, • Assist with interviews and new hiring process, • Maintain regular and punctual attendance in compliance with Fairmont Hotels and Resorts standards, • Comply with all hotel and departmental standards, policies and procedures, • Perform other related duties as requested by supervisor, • Adhere to Fairmont Grooming Standards at all times, • Comply with all hotel and departmental standards, policies and procedures, • Observe health and safety guidelines at all times, • Wear safety equipment and/or protection if requiredQualifications Knowledge, Skills and Ability: • Knowledge of hotel PMS System, Microsoft Office computer applications, office equipment, • Ability to perform assigned duties with attention to detail, speed and accuracy, • Excellent written and oral communication skills, • Must possess outstanding guest service skills, • Must be guest-oriented, enthusiastic with a vibrant personality, • Must have “hands on” approach, • Must maintain composure at all times and work objectivity in stressful, high-pressure situations, • Ability to approach all encounters with guests and employees in a professional manner, • Ability to answer all general inquiries in the Hotel and F & B outlet, • Must be a good listener and be able to follow instructions, • Must be able to utilize all available resources to meet guest needs, • Must be a good team player Education - Experience: • Excellent English, verbal and written communication skills, • Minimum two years of relevant experience in a luxury hotel (5 diamond or 5 star standards) or comparable environment, • Degree in Hospitality Management a plus, • Prior experience in Union Environment highly preferred Physical requirements: • Frequently standing and walking around the property, • Carrying or lifting items up to 50 lbs, • Pushing or pulling items weighing app. 200 lbs, • Frequently bending, kneeling, stretching and/ or reaching, • Able to perform tasks higher than floor level Additional Information All your information will be kept confidential according to EEO guidelines.

Marriott Hotels - JobID: 158EF887228E71B3A05753E55B50A2B4 [Front Desk Agent / Concierge] As a Guest Service Representative at Marriott Hotels, you'll: Assist guests with check-in and check-out processes; Provide information about hotel services and amenities; Handle guest inquiries and complaints in

Hilton Hotels - JobID: HOT0BYN7 [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and

Job DescriptionCompany Description Williams Lea, by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries. We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly. Job Description Pay: $26.00/hr The Guest Services Manager delivers exceptional customer service for our clients by coordinating workflow in the Front of House operations for a premier law firm client of Williams Lea. The GSM will manage all workflow coordination of tasks and "own" the front of house area operations. This can include the Reception Desk and Concierge service as well as the 5 person Hospitality team service operations. Cross training in all services lines will be required; however, primary focus will be on seamless front of house operations. Candidate shall excel in white glove service mentality. This is an onsite client facing role. Workflow Coordinators will support other Williams Lea service lines as needed, including but not limited to reprographics (copy) and mail services in both physical and digital environments, intake, hospitality, facilities, audio/visual, reception. Job duties (* denotes an “essential function”) * *Coordinate workflow within the team, prioritizing jobs and delegating duties to associates. * *Assist the team in completing large or more complex jobs (i.e. large numbers of requests or high volumes of incoming/outgoing activities, expansive administrative support requests) * *Ensure team provides outstanding service to client, while building strong customer relationships. * *Immediately escalate any operational problems or issues to Lead, Supervisor or Manager. * *Produce required reports on schedule. * *Provide job intake services as prescribed by manager. * *Read, interpret and understand all requests (emails, phone, in-person, and forms). * *Communicate with manager and client on job or deadline issues. * *Conduct and direct quality assurance process to maintain efficient workflow and assure client satisfaction. * *Monitor workflow to ensure jobs are completed efficiently, accurately and within deadlines. * *Assess incoming requests selecting the best equipment and/or resources for successful completion * *Make sure team follows standard operating procedures at all times. * *Train new employees on policies and procedures. * Load copiers with paper and toner as needed. * Maintain all logs and reporting documentation as required. * Additional duties may include client or manager requests, such as setting-up conference rooms with audio/visual equipment and/or furniture configuration, mail and messenger services, food and beverage services, assist with reception coverage, manage multiple phone lines and/or visitor check-in. * Must be able to lift up to 50 lbs. on a regular basis. * Adhere to Williams Lea policies in addition to client site policies. * Use equipment and supplies in a cost-efficient manner. Qualifications * High school diploma or equivalent, College degree preferred. * Minimum of 5 years’ experience in Hospitality, Concierge, or Customer Service office environment, preferably in a legal, banking, large corporate environment or luxury hotel environment. * Demonstrates customer service skills needed to maintain effective working relationships with clients and team members through excellent, professional verbal and written communication skills. * Experience directing workflow in an organized manner to meet deadlines occurring quickly and simultaneously. * Intermediate computer skills required, generally using Microsoft Office. * Familiar with procedures supporting service line, such as mail, reprographics, or other administrative support services * Attention to detail with emphasis on accuracy and quality, deep experience with QC checks and balances. * Ability to handle sensitive and/or confidential documents and information. * Capable of demonstrating exemplary work ethics and professionalism at all times; maintains professional demeanor and composure at all customer service interactions. * Ability to make independent decisions and use problem-solving skills and in line with appropriate standards/procedures. * Excellent problem-solving skills, with the ability and understanding of when to escalate a problem to a supervisory level. * Must be able to interact effectively with multi-functional and diverse backgrounds in a fast-paced, team environment. * Must be self-motivated with positive can-do attitude. * Experience in the use of reprographics equipment, mail, phone and/or digital equipment is a plus but not required. Working conditions • Position operates at sites with maximum of 24/7 operations. Individual shift requirements will vary by site., • Ability to work overtime as needed., • Work is performed in a professional work environment., • Professional attire required., • Hazards include working with office machines (copiers, faxes, scanners, bindery equipment, paper cutters) and cleaning supplies and toner., • Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug), • 401k Retirement Savings Plan Including Employer Match, • Paid Time Off (PTO), • Life Insurance, • Paid Parental Leave, • Short-term & Long-term Disability, • Healthcare & Dependent Care Flexible Spending Accounts, • Domestic Partner Coverage, • Commuter Benefits, • Legal Assistance, • Employee Assistance Program (EAP), • Additional Employee Perks and Discounts Additional Information It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing. #LI-0925 #LI-onsite #GOC All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

Job Description JOB TITLE: Housekeeping Supervisor REPORTS TO: Executive Housekeeper SUPERVISES DIRECTLY: Room attendants, House-persons, Laundry personnel Purpose for the Position: To support the housekeeping and laundry departments manage all facets of the Housekeeping Department in the absence of the Executive Housekeeper, ensuring high levels of cleanliness, guest service and satisfaction throughout the hotel. This includes guestrooms, hallways, lobbies, public areas, rest areas, laundry, storage and work areas. Essential Responsibilities: • Supervises housekeeping and laundry staff: participating in associate performance evaluations, training and development., • Assists the executive housekeeper in the development of the department’s annual budget., • Participates in cost control systems for staffing, inventories, (linen, terry, OS&E and cleaning supplies., • Enforces policies and procedures in the department., • Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced., • Directs hourly associates in all areas of the department., • Prepares daily assignment sheets for all housekeeping and laundry associates., • Maintains cleanliness quality based on hotel objectives., • Inspects, monitors and maintains level of cleanliness in all assigned guest rooms. Reports all unsatisfactory conditions to the room attendant assigned and takes personal responsibility to ensure that actions are taken to remedy any substandard cleanliness or maintenance related conditions in each guestroom., • Assumes responsibility for the guest feedback and guest service scores in all departmental related indices., • Inspects monitors and maintains level of cleanliness in event areas, storage areas, restrooms and public areas and offices., • Compiles and reports accurate status of all guestrooms to the front desk department., • Works with the Security Office to enforce standard procedures for the acceptance, security and return on guest lost and found items., • Maintains productivity and labor cost goals., • At the direction of the executive housekeeper, conducts formal inventories of linen, supplies and equipment as required., • At the direction of the executive housekeeper participates in the ordering of supplies so as to maintain adequate inventory levels., • Checks all vacant rooms and spaces, public spaces, storage areas and rest areas each day., • Maintains departmental key control., • Maintains deep cleaning program., • Read and interpret business records and statistical reports., • Analyze and interpret established policies., • Make business decisions based on production reports and similar facts as well as on your own experience and personal opinions., • Deal with the general public, customers, associates, union and government officials with tact and courtesy., • Plan and organize the work of others., • Change activity frequently and cope with interruptions., • Speak and write clearly., • Accept full responsibility for managing and activity. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Deal with system of real numbers; algebraic solution of equations and probability and statistical inference. Apply fractions, percentages, ratio and proportion. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals and manuals. Write business letters, summaries and reports using prescribed format, and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Coordinating: Determining time, place and sequence of operations or action to be taken on the basis of analysis of data; executing determination and/or reporting on events. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information, including giving assignments and/or directions to helpers or assistants. Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment With regard to attainment of standards or in selecting appropriate tools, objects or materials. Specific Vocational Preparation: Specific vocational training includes an occupationally significant combination of: vocational education, apprentice training, in-plant training, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs, over 1 year up to and including 2 years. An Associates or Bachelor degree or higher education preferred.

Job Description Job Title: Housekeeping Supervisor Location: Renaissance New York Harlem Hotel Department: Housekeeping Reports To: Housekeeping Manager Position Type: Full Time Job Summary: We are seeking a dedicated and detail-oriented Housekeeping Supervisor to join our team. The ideal candidate will oversee daily housekeeping operations, ensuring that our facilities maintain cleanliness, organization, and a welcoming atmosphere. This role requires strong leadership skills, excellent communication, and the ability to manage a team effectively while adhering to the highest standards of cleanliness and guest satisfaction. Key Responsibilities: • Supervise and coordinate daily housekeeping activities, including cleaning, maintenance, and inventory management., • Lead and motivate housekeeping staff to achieve high standards of cleanliness and service., • Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure adherence to cleanliness and safety standards., • Train, mentor, and evaluate housekeeping staff, providing feedback and support for professional development., • Schedule and allocate staff assignments to optimize productivity and efficiency., • Manage inventory of cleaning supplies and equipment, placing orders as necessary to maintain adequate stock levels., • Address guest complaints and requests in a professional and timely manner, ensuring guest satisfaction., • Maintain detailed records of housekeeping activities, employee performance, and supply usage., • Implement and enforce health and safety policies and procedures to ensure a safe working environment., • Collaborate with other departments, such as maintenance and front desk, to ensure seamless guest experiences. Qualifications: • High school diploma or equivalent; additional education in hospitality or management is a plus., • Previous experience in housekeeping or facility management, with at least 2 years in a supervisory role preferred., • Strong leadership and interpersonal skills, with the ability to motivate and inspire a team., • Excellent organizational skills and attention to detail., • Knowledge of cleaning chemicals and supplies, as well as safety and sanitation regulations., • Ability to multitask and manage time effectively in a fast-paced environment., • Proficient in Microsoft Office Suite and housekeeping management software., • Strong communication skills, both verbal and written., • Flexibility to work varied shifts, including weekends and holidays. Physical Requirements: • Ability to stand, walk, bend, and lift up to [insert weight] pounds., • Capability to work in various environmental conditions, including exposure to cleaning chemicals. Benefits: • Competitive salary and performance-based bonuses., • Health, dental, and vision insurance., • Paid time off and holiday pay., • Employee discounts and perks., • Opportunities for career advancement. To Apply: Interested candidates are invited to submit their resume and cover letter.

Schulte Companies - 52 W 36th St [Front Desk Agent / Concierge] As a Guest Service Agent at Schulte Companies, you'll: Greet guests and check them in/out; Answer phone calls and make reservations; Provide information about hotel amenities and local attractions; Handle guest complaints and resolve is

Hilton Hotels - JobID: HOT0BXX7 [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and

Hyatt Hotels - One Exchange Place [Front Desk Agent / Reservations Agent] As a Night Auditor at Hyatt Hotels, you'll: Be responsible for the preparation and disposition of all Night Audit work; Be responsible for all Hotel Host functions during the overnight shift; Contribute to the hotel's commitme

Previous experience in a hotel front desk or guest service role preferred. Primarily indoor work within the hotel's front desk and lobby areas. This role supports the hotel's front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satis

Hilton Hotels - JobID: HOT0BVBD [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and

Hyatt Hotels - 134 Fourth Avenue [Front Desk Agent / Concierge] As a Guest Service Agent at Hyatt Hotels, you'll: Be responsible for checking in and checking out of all hotel guests; Have excellent organization and communication skills as well as superior guest service abilities; Be responsible for

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance.

We are hiring a Front Desk Supervisor! We are looking for associates and leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a coh

The Reservations Agent plays a crucial role in supporting front desk operations by ensuring hotel room reservations are accurately booked while providing a seamless experience for our guests. Position Purpose: We are seeking a hospitality focused and organized individual to join our team as a Reserv

Job Description • Excellent communicator in both written and verbal., • Able to provide superior customer service at all times and work through guest concerns in an efficient manner., • Responsible for entering, checking, and monitoring all reservation transactions., • Check reservation transaction register to ensure accurate arrival lists are available to Front Desk team., • Well versed in all hotel policies and information to be able to answer guest and potential guest inquiries., • Answer phone calls and be able to enter bookings via phone., • Maintain accurate and organized reservation files., • Review and monitor hotel availability to ensure booking levels are in compliance with hotel goals., • Answer emails in a timely and professional manner., • Assist in reconciling and processing commissions payments to various agents and companies., • Manage VIP booking accounts to ensure they always receive excellent customer service., • Refer all potential group bookings to our Reservations Manager and ensure all information is accurately transferred., • Candidates should be able to work a variety of shifts, AM and PM, five days per week., • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas. REQUIREMENTS • Ability to communicate effectively with the public and other team members., • Read, write, speak English fluently. Second language a plus., • Proficient in Microsoft Office, especially Microsoft Excel is a plus., • Ability to learn and work with new computer programs and PMS/Reservation software., • Must be able to multitask and work in a fast-paced environmentCompany DescriptionThe Pod Hotels introduced the microhotel concept to North America. We help travelers visit NYC without overspending on an outdated hotel room. Located in the best areas of the city, we thrive on providing a guest focused, hospitality first experience.The Pod Hotels introduced the microhotel concept to North America. We help travelers visit NYC without overspending on an outdated hotel room. Located in the best areas of the city, we thrive on providing a guest focused, hospitality first experience.

We are hiring a Front Desk Supervisor! We are looking for associates and leaders that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a coh

Opportunity: Breakfast Attendant.Prepare breakfast bar for hotel guests while greeting and servicing them in a friendly manner consistent with brand and/or hotel and sustainability standards.Restaurant Server or Guest Service Agent – Restaurant Supervisor or Front Desk Manager.Carry food, dishes

Compass Group - JobID: FA25110281B61E071D61664FEEF65190 [Front Desk Agent / Concierge] As a Guest Services Agent at Compass Group, you'll: Check guests in and/or out of the hotel; Ensure rooms and services are correctly accounted for within guest statement; Assist guests with check out payments or c

Hilton Hotels - JobID: HOT0BXOX [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and

Hilton Hotels - JobID: HOT0BXYN [Front Desk Agent / Concierge] As a Guest Service Agent at Hilton, you'll: Greet guests and complete the registration process; Assist guests with check-out; Demonstrate a thorough knowledge of hotel information; Use up-selling techniques to promote hotel services and