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Job Description We are seeking a Hotel Night Auditor to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: • Register and assign rooms to guests, • Confirm phone and online reservations, • Respond to guest needs, requests, and complaints, • Collect payment from departing guests, • Keep records of occupied rooms and guests, • Communicate pertinent guest information to designated departments Qualifications: • Previous experience in customer service, front desk service, or other related fields, • Ability to build rapport with guests, • Strong organizational skills, • Excellent written and verbal communication skillsCompany DescriptionWe are a limited service Interior Corridor Motel 6. We have multiple properties in this area, so candidates will have the opportunity to work at multiple locations, if they wish.We are a limited service Interior Corridor Motel 6. We have multiple properties in this area, so candidates will have the opportunity to work at multiple locations, if they wish.

Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Night Auditor is responsible for the overnight audit process and accounting functions such as daily reporting of revenues and accounts payables, transaction audits and verifications, and preparation of final statements for the next day's check-outs. They may also perform reception duties for late-night guests, including check-ins and addressing guest requests. Duties & Responsibilities: • Check front office accounting records for accuracy summarize information for the hotel's financial records, • Track room revenue, occupancy percentages, and other front office operating statistics, • Prepare a summary of cash, check, and credit card activities reflecting the hotel's financial performance for the day, • Post room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier, • Ensure charges of the day have been properly posted to the appropriate guest folio or master account, • Process guest charges voucher and credit card vouchers, • Transfer charges and deposits to master accounts, • Check to see that all charges are assigned to the appropriate departments, • Verify that all transactions performed at the front desk are supported by documentary evidence and signatures, • Print and file reservations for the next business day, • Monitor the status of coupon, discount, and other promotional programs, • Perform check-ins and check-outs as well as wake-up calls, • Summarize results of operations for management, • Balance the days charges, making corrections as necessary, • Respond to guest needs, special requests, and complaints, • Ability to sit, stand, or walk for extended periods of time, • Additional tasks may be assigned at any given time Requirements: Qualifications: • High school graduate or equivalent, • Minimum one (1) year of hotel front desk experience, • Understand basic principles of auditing, balancing, and closing out accounts, • Know how to operate front office equipment, • Experience handling cash, accounting procedures, and general administrative tasks., • Excellent customer service skills. Benefits: • Competitive salary, • Annual review with increase potential, • 401k program with company match, • Medical, Dental, and Vision insurance available to eligible employees, • Wellness benefits available to eligible employees Arbor’s Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: • Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient., • Lead with Heart - Be kind, passionate and hospitable., • Be Accountable - Take ownership and deliver results., • Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change., • Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job Description Hotel : Des Moines Sheraton1800 50th StreetWest Des Moines, IA 50266Part timeCompensation Range : 15.00 Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors. What's in it for you? The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. • Career Growth & Learning - 40% of our management hires are internal promotions!, • Invest in Your Future - 401(k) plan with company match., • Comprehensive Health Coverage - Medical, dental, and vision insurance options., • Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations, • Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services., • Purpose & Impact - Make a difference through Atrium's community service and volunteer programs. Job Description What You Will Do • Welcome guests with warmth and professionalism-be their trusted go-to from check-in to check-out, • Recommend the best local dining, entertainment, shopping, and attractions-you're the insider they didn't know they needed, • Assist with reservations, transportation, event tickets, and anything else guests may require, • Help with guest mail, messages, and business center needs, • Ensure the lobby and concierge area remain clean, organized, and inviting, • Stay cool under pressure while resolving guest concerns with courtesy and care, • Support a seamless experience by partnering with front desk, valet, bell staff, and other departments What We Are Looking For • Customer service experience required - At least 6 months in a guest-facing role, • Hospitality experience preferred - You understand how to deliver a 5-star experience, • Excellent communication skills - You speak clearly, listen actively, and know how to tailor service to each guest, • Local knowledge and curiosity - You love your city and enjoy helping others explore it, • Physically ready - Able to stand/walk for long periods and occasionally lift up to 50 lbs, • Driver's license - A valid license and clean driving record are required, • Flexible availability - Days, nights, weekends, holidays-you're ready when guests need you Why Atrium: Here it from Maria: For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road. _ Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and accuracy. Responsibilities include supervising front desk staff, training new employees, creating shift schedules, assisting with guest service issues, authorizing refunds or room changes when necessary, monitoring room availability and reservations, coordinating with housekeeping and maintenance to ensure rooms are ready, and ensuring Hilton service standards are maintained at all times. This position typically pays $16 to $35 per hour depending on location, experience, and hotel size, with higher wages often offered at large or high-occupancy properties. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and advancement opportunities into hotel management roles. Some hotels may also offer performance bonuses, shift differential pay for evening or overnight shifts, and incentive bonuses tied to guest satisfaction scores or upselling programs.

Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the guest check-in and check-out process. Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. Employees handle phone calls, assist with booking reservations, resolve guest concerns or complaints, coordinate with housekeeping and maintenance regarding room status, and ensure the front desk and lobby area remain organized and professional at all times. This position typically pays $16 to $35 per hour depending on location, experience, shift, and hotel type, with higher pay often available for overnight shifts, high-end properties, and supervisory-level front desk roles. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and opportunities for advancement into supervisor or management roles. Some locations may also offer shift differentials for overnight shifts, performance bonuses, upsell incentives for room upgrades, and holiday pay premiums.

Job DescriptionDescription: The Hampton Inn West Des Moines/Lake Drive is looking for a part-time, Maintenance Technician to perform property maintenance and repairs. The Job A typical day for a Maintenance Technician starts out gathering any work orders that might have come in before their shift. When something breaks our technicians will assess the situation and decide what the best method of repairing it is. Job Duties Include: • Maintain the physical functionality and safety of the facility., • Respond to guest calls and team member work orders in a timely, friendly and efficient manner to assess and repair non-functioning machinery and/or equipment., • Perform a variety of repair and maintenance tasks including, but not limited to carpentry, plumbing, tiling, electrical work, wall surface repairs, painting, HVAC work and masonry., • Conduct inspections for preventive maintenance needs., • Record and report completed repairs and items that require further attention., • Maintain the physical condition of the hotel according to established operating and safety standards, ensuring that service requests and repairs are made correctly and in a timely manner., • Check on all guest room electrical appliances and circuits, including refrigeration controls, television sets, and lighting systems, making repairs where necessary., • Provide guest room service/repair status to Front Desk, General Manager, and Executive Housekeeper., • Respond in a timely, courteous manner to guest questions, complaints, or requests., • Properly maintains tools, workspaces, and equipment., • Complete preventive maintenance checklists and other maintenance records. What would make me successful in this role? • Passion for performing repairs, • Ability to work independently, • Ability to work in a fast-paced environment, • Attention to detail, • Ability to bend over, stoop, and crawl, • Availability to work a flexible schedule: weekends, and holidays Benefits • 401(k) with company match, • Employee Assistance Program, • Referral Program - Earn $500 for referring someone, • Employee Recognition Program - earn gift cards, • Employee discounts, • On-Demand Pay – Access to earned wages before your regular paycheck, • · Double-time pay on Company holidays – 7 per year, • Hilton employee Team Member Travel Program: up to 30 room nights per year from $35 and up, 50% off for family and friends, and 50% off at hotel operated restaurants About Us The Hampton Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today! We're just off I-80, five minutes from local eateries and shopping at Jordan Creek Town Center. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. This organization participates in E-Verify. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Requirements: Required Skills & Experience • Attention to detail, • Hotel experience preferred, • Maintenance experience preferred, • Ability to work weekends and holidays Work Environment This job operates in an indoor hotel environment and outside. This job continuously uses tools and safety equipment. This job is occasionally exposed to fumes, gases, odors, dust, and biohazards. Physical Demands While performing the duties of this job, the employee is continuously required to stand; walk; sit; use hands to handle or feel objects, supplies or equipment; reach with hands and arms overhead and below the knees including bending, twisting, pulling and stooping; climb stairs; communicate or listen. The employee must occasionally lift, carry, push, pull or place products and supplies, up to 50 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job DescriptionDescription: The Hampton Inn West Des Moines/Lake Drive is looking for a full-time, Maintenance Technician to perform property maintenance and repairs. The Job A typical day for a Maintenance Technician starts out gathering any work orders that might have come in before their shift. When something breaks our technicians will assess the situation and decide what the best method of repairing it is. Job Duties Include: • Maintain the physical functionality and safety of the facility., • Respond to guest calls and team member work orders in a timely, friendly and efficient manner to assess and repair non-functioning machinery and/or equipment., • Perform a variety of repair and maintenance tasks including, but not limited to carpentry, plumbing, tiling, electrical work, wall surface repairs, painting, HVAC work and masonry., • Conduct inspections for preventive maintenance needs., • Record and report completed repairs and items that require further attention., • Maintain the physical condition of the hotel according to established operating and safety standards, ensuring that service requests and repairs are made correctly and in a timely manner., • Check on all guest room electrical appliances and circuits, including refrigeration controls, television sets, and lighting systems, making repairs where necessary., • Provide guest room service/repair status to Front Desk, General Manager, and Executive Housekeeper., • Respond in a timely, courteous manner to guest questions, complaints, or requests., • Properly maintains tools, workspaces, and equipment., • Complete preventive maintenance checklists and other maintenance records. What would make me successful in this role? • Passion for performing repairs, • Ability to work independently, • Ability to work in a fast-paced environment, • Attention to detail, • Ability to bend over, stoop, and crawl, • Ability to work a physically active job, • Availability to work a flexible schedule: weekends, and holidays Benefits • Medical, Dental, and Vision plans - Eligible 1st of the month after 30 days, • Company-Paid Life and AD&D Insurance and Long-term Disability, • Flexible Spending/Dependent Care Account, • Short-term Disability & Accident plans, • Employee Assistance Program, • 401(k) Retirement Plan with company match, • Paid Vacation - up to 10 days per year, • Paid Sick time - up to 5 days per year, • 7 paid Holidays per year, • Referral Program - Earn $500 for referring someone, • Employee Recognition Program - earn gift cards, • Employee discounts, • On-Demand Pay - Access to earned wages before your regular paycheck, • Hilton employee Team Member Travel Program: up to 30 room nights per year from $35 and up, 50% off for family and friends, and 50% off at hotel operated restaurants About Us The Hampton Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today! We're just off I-80, five minutes from local eateries and shopping at Jordan Creek Town Center. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. This organization participates in E-Verify. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Requirements: Required Skills & Experience • Attention to detail, • Hotel experience preferred, • Maintenance experience preferred, • Ability to work weekends and holidays Work Environment This job operates in an indoor hotel environment and outside. This job continuously uses tools and safety equipment. This job is occasionally exposed to fumes, gases, odors, dust, and biohazards. Physical Demands While performing the duties of this job, the employee is continuously required to stand; walk; sit; use hands to handle or feel objects, supplies or equipment; reach with hands and arms overhead and below the knees including bending, twisting, pulling and stooping; climb stairs; communicate or listen. The employee must occasionally lift, carry, push, pull or place products and supplies, up to 50 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Experience & Education: 2+ years of customer service experience, preferably in Hospitality or related industry Previous Hotel Front Desk Experience Required Previous Hotel Management Experience Heavily Preferred High School diploma or equivalency education certificate required Availability: Re

Prairie Meadows in Altoona, Iowa, is seeking a dedicated Hotel Front Desk Agent with excellent customer service and communication skills. You will be key in creating a welcoming experience for guests at the hotel. The ideal candidate has a high school diploma and experience in hotel front desk servi

PM Hotel Group - 7225 Vista Drive - Responsibilities: Serve as the face of the front desk and manage guest check-in and check-out; Provide exceptional customer service and share knowledge of local restaurants, entertainment, and events; Handle cash responsibly and operate property management systems

Job DescriptionDescription: Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented. Summary: The Front Desk Agent is the first person who greets and welcomes guests when they arrive at the hotel. They are responsible for processing all guest check-ins and check-outs, distributing room keys, registering guests, verifying reservations, and helping guests with any questions or complaints, in addition to addressing guest service needs. Duties & Responsibilities: • Greet and check-in guests in a friendly manner, • Assist in taking reservations, pre-registrations, and room blocking, • Assist large groups upon arrival, • Assist guests in finding dining, shopping, and other "hidden gems" nearby, • Be the first to handle and resolve guest issues, • Process payments according to procedure, • Upsell additional facilities and services, • Performs all check-out tasks, • Ensure all cash, checks, and credit card balances at the end of each shift, • Answer questions and address guest needs and requests, • Communicate internally with other departments when necessary to resolve a guest concern or request, • Additional tasks may be assigned at any given time Requirements: Qualifications: • High school Diploma or equivalent, • Credit Card handling experience preferred, • Hotel Front Desk experience preferred, • Experience with hotel reservations software preferred, • Outgoing and friendly demeanor, and is willing to go the extra mile to ensure complete guest satisfaction, • Positive, upbeat demeanor, • Excellent written and verbal communication and organizational skills, • Team-oriented, • Ability to stand for 8 hours at a time, • Ability to lift 20 lbs. on occasion Benefits: • Competitive salary, • Annual review with increase potential, • 401k program with company match, • Medical, Dental, and Vision insurance available to eligible employees, • Wellness benefits available to eligible employees Arbor’s Guiding Principles: Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties: • Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient., • Lead with Heart - Be kind, passionate and hospitable., • Be Accountable - Take ownership and deliver results., • Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change., • Celebrate Differences - Embrace diversity; respect individual opinions and ideas. Pay is based upon several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable. In addition to your annual salary, we offer a comprehensive benefits package, and 401k contributions (all benefits are subject to eligibility requirements). Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job Description Hotel Front Office Manager Staybridge Suites West Des Moines Salary: $48,000 to $54,000 per year, based on experience Full-Time Hotel Leadership Position Staybridge Suites West Des Moines is hiring a full-time Hotel Front Office Manager to lead our front desk team and help run daily guest service operations. This is a hands-on hotel leadership role for someone with hotel front desk experience who is ready for the next step. The Front Office Manager helps train the front desk team, supports guest service, keeps shifts organized, handles guest concerns, and works with hotel leadership to improve service, accountability, billing accuracy, and overall front office performance. This is a good fit for someone who enjoys hospitality, likes leading by example, and can stay calm and professional in a busy hotel environment. Schedule This is a full-time leadership position. The expected schedule will usually include a mix of midday and evening leadership shifts, such as 12:00 PM to 8:00 PM or 1:00 PM to 9:00 PM, along with some weekend coverage. Hospitality leadership does require flexibility. The schedule may change based on occupancy, staffing, events, holidays, and hotel needs. This position may occasionally need to cover front desk shifts when needed, but the goal is for this person to lead and support the department, not just fill schedule gaps. What You’ll Do • Lead, train, and support the front desk team, • Help front desk employees follow procedures consistently, • Assist with guest concerns and resolve issues professionally, • Support check-ins, checkouts, reservations, billing, payments, and guest requests, • Help monitor brand standards, guest service scores, cash handling, and front desk accountability, • Communicate with housekeeping, maintenance, sales, and management to keep operations running smoothly, • Help organize the desk, improve shift communication, and follow up on issues, • Work front desk coverage shifts when needed, • Set the example for professionalism, reliability, service, and follow-throughWhat We’re Looking For, • Previous hotel front desk experience required, • Previous lead, supervisor, or management experience preferred, • Strong guest service and communication skills, • Comfortable coaching employees and holding standards, • Organized, dependable, and able to manage multiple priorities, • Able to stay calm when handling guest issues, • Comfortable with hotel systems, reservations, billing, and daily front desk procedures, • IHG, Opera, HotelKey, or similar hotel system experience is a plus, • Flexible availability, including some weekends and holidaysWhy Join Us, • Salary range of $48,000 to $54,000 per year, • Full-time hotel leadership role, • Opportunity to grow in hotel management, • IHG employee hotel discounts, • Supportive team environment, • Hands-on experience leading a hotel front office department, • Recently renovated extended-stay hotel with a strong brand reputation The right person for this role is dependable, professional, guest-focused, and ready to take ownership of the front office. You do not need to know everything on day one, but you do need to have hotel front desk experience, strong follow-through, and the ability to lead by example. If you are a strong hotel front desk professional ready to move into a leadership role, we would love to hear from you. #hc73040

Job DescriptionDescription: The Hampton Inn West Des Moines/Lake Drive is looking for a part-time, Front Desk Attendant to provide exceptional customer service to our guests. The Job A typical day for a Front Desk Attendant includes greeting guests and managing all aspects of their stay while providing exceptional customer service. You will also be checking in and checking out guests as they arrive and depart. Job Duties Include: • Greet and interact with guests in a warm, friendly and professional manner., • Use computer system to make reservations, check-in and check-out hotel guests, and process payments., • Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs., • Promptly handle guest service requests and guest complaints to meet and exceed guest expectations. What would make me successful in this role? • Passion for hospitality, • Motivated to enhance the guest experience, • Ability to work with a team, • Ability to work in a fast-paced environment, • Attention to detail, • Availability to work a flexible schedule: weekends, and holidays Benefits • 401(k) with company match, • Employee Assistance Program, • Referral Program - Earn $500 for referring someone, • Employee Recognition Program - earn gift cards, • Employee discounts, • On-Demand Pay - Access to earned wages before your regular paycheck, • Double-time pay on Company holidays - 7 per year, • Hilton employee Team Member Travel Program: up to 30 room nights per year from $35 and up, 50% off for family and friends, and 50% off at hotel operated restaurants About Us The Hampton Inn is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today! We're just off I-80, five minutes from local eateries and shopping at Jordan Creek Town Center. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. This organization participates in E-Verify This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. . Requirements: Required Skills & Experience • Must be at least 18 years old, • Attention to detail, • Hotel experience preferred, • Customer service experience preferred, • Ability to work weekends and holidays Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description Hotel : Des Moines Embassy Suites101 E Locust StDes Moines, IA 50309Full timeCompensation Range : 16.00 Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors. What's in it for you? The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. • Career Growth & Learning - 40% of our management hires are internal promotions!, • Invest in Your Future - 401(k) plan with company match., • Comprehensive Health Coverage - Medical, dental, and vision insurance options., • Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations, • Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services., • Purpose & Impact - Make a difference through Atrium's community service and volunteer programs. Job Description What You Will Do • Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike., • Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm., • Support and train new front desk team members-you're the friendly coach they'll thank later., • Resolve guest issues quickly and professionally (bonus points if they leave smiling)., • Help manage daily tasks like event sheet distribution, business center support, and keeping the lobby guest-ready. What We Are Looking For • Customer service experience - You've got the people skills and patience to keep things running smoothly., • Experience in hospitality or leadership (preferred) - This isn't your first rodeo, and it shows., • High school diploma or equivalent - Because communication, math, and common sense are key., • Tech savvy enough to use hotel systems with confidence - No one wants to be stuck at the front desk with a frozen screen., • Able to lift 50 lbs and stay on your feet - This role keeps you moving, literally. Why Atrium: Hear it from Maria O. : For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road. _ Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

Job DescriptionFront Desk Agent - Evening & Weekend Shifts Staybridge Suites West Des Moines Full-Time, 32 hours per week Current Schedule: Monday, Friday, Saturday, and Sunday, 3:00 PM to 11:00 PM Weekends required Pay: $16.00 per hour Staybridge Suites West Des Moines is hiring a dependable Front Desk Agent for evening and weekend shifts. This is a guest-facing position for someone who is reliable, professional, friendly, and able to stay calm while handling check-ins, guest requests, phone calls, reservations, and basic billing/payment tasks. The current shifts available are: Monday: 3:00 PM to 11:00 PM Friday: 3:00 PM to 11:00 PM Saturday: 3:00 PM to 11:00 PM Sunday: 3:00 PM to 11:00 PM Please read this carefully before applying: these are the shifts we currently need covered, but hotel schedules can change based on staffing, occupancy, business needs, and coverage changes. Applicants must be flexible and willing to work evenings, weekends, and possible adjusted shifts in the future. This is not a Monday-Friday daytime position, and it is not a permanently fixed schedule. What You’ll Do • Welcome guests and assist with check-ins and checkouts, • Answer phones and help with guest questions or requests, • Make, modify, and review reservations, • Process payments and help ensure billing accuracy, • Communicate clearly with housekeeping, maintenance, management, and other front desk shifts, • Keep the front desk and lobby area clean, organized, and professional, • Handle guest concerns calmly and professionally, • Follow hotel policies, safety procedures, and shift checklists, • Work independently after training while knowing when to contact management for helpWhat We’re Looking For, • Reliable attendance and punctuality, • Ability to work the current schedule listed above, • Flexibility as the schedule may change in the future, • Weekend availability is required, • Friendly, professional communication, • Strong attention to detail, • Basic computer skills, • Ability to multitask during busy check-in periods, • Previous customer service experience preferred, • Hotel experience is helpful, but not requiredThis Job Is a Good Fit If You, • Are comfortable working evenings and weekends, • Are dependable and show up when scheduled, • Like helping people and solving problems, • Can stay professional even when guests are frustrated, • Can follow procedures and communicate clearly with the next shift, • Want steady hours and are willing to be flexible as hotel needs changePlease Do Not Apply If, • You are only looking for Monday-Friday daytime hours, • You cannot work weekends, • You are only available for a fixed schedule that cannot change, • You are not able to work the current shifts listed abovePhysical Requirements, • Standing, walking, and sitting during the shift, • Using a computer and phone throughout the shift, • Lifting up to 50 lbs as needed, • Assisting with light front desk/lobby tasks as neededWhy Work With Us?, • Paid training, • Supportive hotel team, • Hotel employee discounts, • Opportunity to learn hotel operations, • Steady evening/weekend schedule with room to grow If you are dependable, friendly, and available for the schedule listed above, we would like to hear from you. #hc190207