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Job Description Valet Attendant Reporting to: Valet manager, Valet supervisor Summary of Position: The Company seeks a qualified individual who is a team player, who is experienced and hands-on. The position requires the ability to provide superior guest service, in a fast-paced, luxury environment. Summary of Essential Functions: • Uphold Coyle, Forbes and all Service Standards., • Reports to work as scheduled, in uniform, well groomed, and ready to be in position., • Maintains professional relationships with all guests and coworkers., • Follow checklists and standard operating procedures., • Maintains a safe, clean, organized valet station., • Work in accordance with Driveway hostess and security to ensure smooth service from the driveway to the restaurant and/or hotel., • Welcome guests in a warm and comfortable manner., • Refer to guests by name and assist with any luggage if checking into the hotel., • Provide guests with directions to their desired destination, i.e. Front Desk, Restaurant, Room they are visiting, • Maintain a positive attitude to guest requirements – Attentiveness to service, responding positively to guest’s needs, never making the guest do work., • Scan new valet ticket into Flash Parking and give guest the ticket, • Walk around vehicle checking for any damage and noting it on the ticket if necessary, • Park car, place key in key box, • Communicating with guests., • Teamwork., • Directing any messages or packages to correct location in hotel., • Checking guests out of the Hotel/Restaurant., • Offering bell attendant assistance if necessary., • Scan ticket and procure necessary payment, return car to guest, • Knowledge and established relationship of the surrounding area and its restaurants, clubs, shops, etc., • Petty cash procedure., • Other tasks as assigned. Summary of Job Requirements: • 1+ year similar customer service experience., • Good communication skills., • Attention to detail and organizational skills., • Ability to multitask., • General knowledge of area and city happenings., • Flexible work schedules., • Los Angeles Valet Permit, • Valid Driver’s license Summary of Physical Requirements: • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to work on your feet for at least 8 hours., • Fast paced movements are required to go from one part of the facility to others., • Must be able to move, pull, carry or lift at least 30 pounds., • Kneel, bend, crouch and climb as required. Note: This job description is not intended to be a contract for employment, and the employer reserves the right to make any necessary revisions to the job description at any time. Equal Opportunity Employer Chateau Marmont is an equal opportunity employer. The Company prohibits discrimination against any employee, applicant for employment, intern or volunteer based on the individual’s actual or perceived race (including traits associated with race, including but not limited to hair texture and protective hairstyles, which include but are not limited to braids, locs, and twists), color, religion, religious creed (including religious belief, observance, and dressing and/or grooming practices), national origin, ancestry, sex (including pregnancy, childbirth, expressing breast milk, or related medical condition), reproductive health decision-making, gender, gender identity, gender expression, transgender status, age, citizenship, primary language, immigration status, genetic characteristics, genetic information, medical condition, disability, status as a special disabled veteran or veteran of the Vietnam era, past or present membership in the uniformed/military service, marital or domestic partnership status, sexual orientation, political activities/affiliations, declination of attendance at or participation in any meeting discussing the Company’s opinion on religious or political matters, off-duty marijuana use, any other factor prohibited by law, as applicable to the Company (“Special Characteristic”), or the intersectionality of two or more Special Characteristics (DayShift)

Job DescriptionBenefits/Perks • Competitive wages, • Thorough training on proper cleaning and disinfecting, • Career Growth Opportunities, • Fun and Energetic Environment, • Perform various cleaning activities including sweeping, mopping, dusting, making beds, etc, • Inspect all rooms and ensure they meet the hotel’s high standards, • Report any damages to the rooms, • Respond to requests and/or guest complaints with professionalism and patience, • Maintain adequate inventory of supplies and consumables and restock when necessary, • Strictly adhere to health and safety rules and regulationsQualifications:, • Proven experience as a housekeeper or cleaner preferred, • Friendly, customer-oriented personality, • Strong organizational skills and an eye for detail, • Able to work quickly without compromising quality, • Capable of light lifting and standing for long periods, • Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates., • Cleans assigned guest rooms with adherence to company standards, policies and procedures., • Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use., • Stocks carts and cart rooms if necessary and or directed by management., • Reports all maintenance issues directly to the front desk and/or manager on duty., • Reports any remaining guest property in a check-out room directly to the front desk and manager on duty., • Assists and provides reasonable accommodation in response to guest requests whenever possible and practical., • Complies with all safety and security policies and procedures., • Completes all required and annual training.OTHER DUTIES, • Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, vending areas, stairwells and common areas., • Responsible for maintaining overall hotel cleanliness., • Other duties as assigned by the management team., • Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates., • Cleans assigned guest rooms with adherence to company standards, policies and procedures.

Job DescriptionThe Night Guest Laundry Attendant associate must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The Night Guest Laundry Attend is responsible for assisting guests overnight, including checking in and checking guests out in accordance with company guidelines and procedures. The Night Guest Laundry Attend is responsible for completing all laundry responsibilities, answering phones, and ensuring that safety and security procedures are in place in accordance with company guidelines and standards.MAJOR / KEY JOB DUTIES • Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates., • Assists guests overnight, checking in and checking guests out, and collecting payment in accordance with company guidelines and procedures., • Processes all laundry in compliance with company standards. This includes, but is not limited to, treating for stains, washing, drying and folding linens, terry, blankets, coverlets and shower curtains., • Process all dishware in compliance with company standards. This includes, but is not limited to, washing, drying and packaging., • Stocks all housekeeping carts, cart rooms and laundry rooms with appropriate products to ensure that PAR levels are+ maintained throughout the entire building, in compliance with brand standards., • Process reservations, registrations, payments, and departures in accordance with company guidelines and procedures., • Sets up and maintains the grab and go breakfast in accordance with brand standards., • Conducts periodic daily tours of the property to inspect for cleanliness, collecting trash and maintenance in accordance with standards., • Complies with all company policies and procedures, including prompt reporting of safety and security issues directly to the manager or the appropriate authorities, cash handling and key control.OTHER DUTIES, • Assists with the cleaning of any areas of the hotel as assigned by the manager when needed to include but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas., • Responsible for maintaining overall hotel cleanliness., • And any other duties as requested by the management team.

Job Description The role… At Soho House, the Front Office Assistant Manager supports the Front Office Manager and ensures optimal experience is had by all members, guests and staff that interact with the front office, member services and reception desk. As Assistant Front Office Manager, you will be responsible for supervising front desk agents, mitigating guest and member risk by introducing solutions and processing payments. A successful Front Office Assistant Manager will manage staff schedule, inventory and bookkeeping. In conjunction with the Front Office Manager the FOAM ensures seamless, positive and efficient experience for all members and guests. Organized, engaging, professional that can quickly make decisions in a high-volume and demanding environment! Main Duties • Partner with Front Office Manager to develop, create and refine efficiency in the member and guest check in process and welcome experience, • Contribute to yearly departmental goals, related to payroll, expenses, staffing levels and guest service, • Responsible for monitoring and supporting daily operations, greet hotel guests and members upon arrival, • Supervise, direct, coordinate, influence and persuade staff in order to maintain service standards set forth by Soho House & Co., • Participate in identifying talent gaps, interviewing and hiring staff as well as host staff meetings and training opportunities to develop and grow staff skills as well as provide counseling and discipline when applicable, • Ensure all new hires are provided a proper New Hire Training process with all new employees, • Communicate daily events, guest lists, VIP's, room (hotel) occupancy and sales budget, • Maintain quick correspondence in courteous, professional and rapid manner in order to resolve all guest and staff inquiries, • Collaborate with controller and Purchasing Manager to ensure all perishable and nonperishable items are ordered available to distribution and inventory is maintained, • Minimum of 3+ years' experience working Front Desk in luxury Hotels and 1+ year of Hotel Front Office Supervision, • Detail oriented, ability to multitask and work in a fast-paced environment, • Computer skills, Excel, MS Word, MRM, Salesforce and Opera preferred, • Customer services oriented and excellent verbal and written communication skills, • Bilingual language skills a plus, • Hospitality Degree preferred, • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to make periodical fast paced movements are required to go from one part of the property to others., • Must be able to move, pull, push, carry or lift at least 30 pounds., • Must be able to occasionally kneel, bend, crouch and climb is required., • Must be able to perform physical activities such as lifting, cleaning, and stooping. Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.In accordance with California law, the salary range for this role if filled within California is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.Pay Range$75,000—$80,000 USD

Job DescriptionWhy You’ll Love This Aviation Front Desk Customer Service Representative JobDid you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Front Desk Customer Service Representative position with Atlantic Aviation at BUR in Burbank, CA may be perfect for you! Pay: $19.25 / hour Schedule: Requires availability for any/all shifts including overtime, weekends, holidays, and on-call duty In this position, you will be the first point of contact for clientele arriving at the facility. You will get the opportunity to interact with many large corporations’ flight departments and high-profile clients! In this position, you will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft. Use your experience and outgoing personality to build a career in aviation you are excited about and apply for the Front Desk Customer Service Representative job today! ResponsibilitiesFront Desk Customer Service Representative Responsibilities • Provide customers with professional service and assistance, • Making hotel and catering reservations for inbound and outbound aircraft, • Processing customer purchases and fuel transactions, • Work closely with line service personnel and pilots, ensuring all customer service needs are met, • Occasional travel may be required to support another Atlantic location., • You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require. Required SkillsFront Desk Customer Service Representative Qualifications, • Customer service/hospitality experience, • High school diploma or GED certificate, • 18 years of age, • A valid state driver’s license, • Ability to comprehend and perform basic math calculationsWe maintain a drug-free workplace and perform pre-employment substance testing.

Job DescriptionReservations Agent Job Overview The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application. Summary of Position As a reservation agent, you will be a vital part of our reservations department, responsible for handling reservations inquiries, assisting with booking accommodations, and providing valuable information to enhance our guests’ stay. Roles and Responsibilities • Providing excellent customer service to all guests and taking reservations using proper hotel verbiage, ensuring to adhere to hotel standards, • Accurately inputting and organizing reservation information via rooming lists, internet, travel agency requests, sales department, and reception with appropriate follow up, • Accommodating in-house guest requests, ensuring a high level of guest satisfaction, • Maintaining accurate logs of special requests and ensuring that requests are blocked in PMS or front office system, • Answering and directing in-bound calls to the hotel and frequently using email and fax systems, coordinating and responding to mailed correspondence, • Understanding the selling strategy for the hotel by knowing the status of room inventory and following it, • Processing rooming lists accurately as well as all changes and cancellations for group reservations, • Preparing group guest lists prior to arrival, • Controlling and blocking rooms as well as pre-blocks for special groups, • Ensuring that all reservations transferred to PMS or front office system are accurate, • Aggressively selling hotel rooms to maximize transient room revenue using up-selling and yield management techniques per company policy, • Memorizing hotel facilities and giving clear directions to the hotel for inquiring guests, • Coordinate required departmental training for reservations team to include newly hired agents, • Coordinate attendance of scheduled departmental meetings in the absence of the manager, • Act as the main resource for reservation agents in need of assistance, • High school diploma or equivalent required, • Minimum of two (2) years’ experience in a customer service role required, • One-year experience working either at the front desk or in the reservations department for a luxury hotel, • Knowledge of hospitality sales, marketing, and other revenue management functions to include research, planning, market positioning, market segments, internal marketing, distribution channels, sales management, reservations, and yield management., • Excellent telephone etiquette and verbal and written communication skills required, • Good cognitive skills; the ability to solve problems and make rational decisions, • Knowledge of Microsoft Office products such as Word, Excel, and Outlook required, • Preferred working knowledge of Opera, Pegasus, Mitel, Sertifi, Cendyn, Onyx, and Open Table, • Must be dependable and available to work within the hotel on weekends, nights, and/or holidays based on business demands., • Must possess a good attitude, attention to detail, and ability to work well under pressure, • Demonstrative experience working in a highly professional, multi-tasking environment and possessing outstanding interpersonal skills., • Polished and professional demeanor in person, online, and via phone, • Prolonged periods of sitting at a desk and working on a computer., • Possible prolonged periods of standing., • Must be able to lift 15 pounds at times. Maybourne is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the HR department directly. Vision Leading the future of luxury lifestyle; curating distinctive and enriching experiences. Purpose Creating Stories of Distinction The Maybourne Mindset • Put People at our heart, • Stay two steps ahead Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills – six of the world's most renowned luxury hotels. Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests. A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through. Company Benefits • Medical/Dental/Vision Insurance, • Company matched 401(k) plan, • Company matched Health Savings Plan, • Flexible Spending, • Paid Holidays, • Paid Time Off, • Paid Sick Leave, • Employee Assistance Program, • Free Parking, • Employee Recognition Programs, • Colleague meals, • Colleague Referral Incentive program

Job Description SUMMARY: Assist Sales Manager in planning and administering sales and marketing policies and programs to foster and promote hotel patronage by performing the following duties QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS: • Follow Sales Manager direction in booking and actively pursuing business, • Finds new leads through tele-prospecting and conducting internet research on market/industry trends and events, • Assist Sales Manager in developing and maintaining marketing plan and sales budget, • Engages and follows up with guests to ensure guest had a good experience, • Ensure meeting room(s) are set, organized, and clean for negotiated groups, clients, and/or as show room, • Coordinate with all groups or clients any meeting room details to include set up, catering requirements, and/or audio visual needs, • Ensure that all events have a proper form of payment, • Receive guest feedback, look for new business and build loyalty to existing business, • Followup with the group or clients after each event for future booking, • Organizes, maintains, and tracks sales data, • Completes requests of Sales Manager and other management personnel, as applicable, • Follow-up as needed in Sales Manager’s absence, • All other duties as assigned What we are looking for • Preferably 1+ year of experience working hotel front desk or sales., • Brand Experience preferred not required., • Valid Driver’s License., • Strong Prospecting and Networking Skills, • Open Availability., • High school diploma; or one to three months related experience and/or training; or equivalent combination of education and experience., • To perform this job successfully, an individual should have knowledge of word processing software; spreadsheet software and internet, • Ability to calculate figures and amounts such as discounts, interest, and percentages.

Job DescriptionCompany Description Why work for Fairmont? At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience. Your team and working environment: What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the “Western White House,” (as the only venue outside the White House to host state dinners), Century Plaza’s place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor. This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Job Description Hotel Manager Oversee all operational areas including Rooms (Guest Services, Front Desk, Fairmont Gold, Housekeeping, Engineering, Security and Spa), Food & Beverage (Lumiere, Lobby Bar, In Room Dining, The Pool). The primary focus of this role is to ensure that the hotel exceeds service standards in all guest contact areas of the hotel. The Hotel Manager will work with the Executive Committee Members and the Leadership Team to achieve this objective, while keeping the General Manager fully apprised of any actions to be taken, as well as progress made. What you will be doing: Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following: • Consistently offer professional, friendly and engaging service, • Support the General Manager in the overall management and strategic direction of the hotel, assuming the responsibilities of the General Manager in their absence, • Oversee the operations functions of the hotel, including but not limited to Food and Beverage and Rooms Division, • Lead and support all departments in the achievement of their financial and operational targets through establishment of a positive culture, clear expectations and policy & procedural implementation, • Assist in the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget, • Ensure that monthly financial outlooks for Rooms and Food & Beverage are on time, on target and accurate, • Ensure full compliance to Hotel operating controls, • Actively involved in the recruitment process of leadership positions within the operating departments, • Follow department policies, procedures and service standards, • Follow all safety policies, • Other duties as assignedQualifications Your experience and skills will include: • At least 5+ years minimum experience in a similar role, • A bachelor’s degree in business, hospitality, finance or a related field is required, • Previous Property Operations Director experience preferred, • Strong working knowledge of Property Manager (Opera Cloud), • Detail oriented with strong analytical skills, • Strong oral, written, and interpersonal skills to communicate with all levels of organization, • Knowledge of financial concepts and market trends, • Proven ability to lead by example, build effective teams, and achieve results., • Demonstrated ability to develop and maintain key business relationships with internal and external stakeholders, • Ability to work cross-functionally, convey complex issues clearly, and maintain confidentiality., • Excellent organizational skills with the ability to manage multiple priorities and maintain high attention to detail in a fast-paced environment Additional Information What is in it for you: • Salary Range: $185,000 - $210,000 USD, • Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe., • We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential, • Opportunity to develop your talent and grow within your property and across the world!, • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH, • Competitive Health Benefit Package within 30 days of employment, • 401(k)/Roth IRA Eligibility after 60 days of employment We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization. Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D Visa Requirements: Must provide proof of current eligibility to be employed in the United States of America.

Job Description Are you the One? If you have 3 years Hotel front office experience with a minimum of 1 year at the supervisory level with a High School diploma or higher-level education and ready to work the evening shift, this may be the opportunity for you! Key Responsibilities • Directly supervise all front office personnel and ensure proper completion of all front office duties., • Direct and coordinate the activities of the front desk, reservations, guest services, and telephone areas., • Ensure the proper appearance of the lobby and all public areas, including the complimentary breakfast area., • Send Greens Light: Send a daily end of the daily activity and accomplishment email to the General Manager and a copy to the VP Operations., • Be proficient in the use of the property management system, and train front desk personnel on the system., • Have a good understanding of all of hotel operating procedures., • Enforce all existing and new policies and procedures with the front office and breakfast area staff., • Maintain proper staffing in all front office areas and the breakfast area., • Prepare and post the front office and breakfast area staff work schedules in a timely fashion., • Conduct regular performance reviews of the front office and breakfast area staff., • Constantly monitor front office communications logs., • Monitor appearance of all front desk and breakfast area staff, to ensure they are following company uniform policy., • Conduct weekly departmental meetings, and individual meetings as needed., • Supervise delegated responsibilities and follows up., • Be proficient on the use of all front office equipment such as credit card machine, copier, and fax., • Exhibit good leadership skills., • Maintain all equipment, conduct an inventory on the last day of each accounting period, and maintain office and breakfast area supplies at par., • Inform the General Manager of any unique situations or unusual developments in front office operations., • Handle guest complaints effectively., • Be willing and able to work any shift, including audit and fill in when other employees are not able to work their scheduled shift., • Complete weekly schedules for front office and breakfast area staff as per standard operating procedures., • Understand the Chart of Accounts in order to code the invoices for the Front Office and the breakfast area., • Process reservations by mail, telephone, fax and central reservation systems referrals., • Process reservations received from sales office and other hotel departments., • Have complete knowledge of room types and offered rate plans., • Open and close out discount rates on reservation systems when applicable., • Fully understand the hotel’s franchise policy on guaranteed reservations and no-shows., • Process cancellations and modifications to reservations. To fulfill this role successfully, you must possess the following minimum qualifications: • Effective Communication skills, • Pleasing personality, • Good team player, • Good listener, • Well-groomed and professional appearance., • Open with praise, discrete with criticism.

Job DescriptionDescription: About Us At Concert Hospitality, we bring a commitment to collaborative excellence, a unified vision, and shared principles of partnership to every aspect of hotel management. Our approach is seamless and tailored, ensuring each property under our management offers a unique and exceptional guest experience. Join our team of Experience Curators! Concert Hospitality has an amazing opportunity as a Front Desk Supervisor About Hilton Garden Inn Hilton Garden Inn offers business and leisure guests upscale and affordable accommodation with modern amenities for a hotel experience that is simply on another level. At Hilton Garden Inn, you’ll find an open, inviting atmosphere with warm, glowing service, thoughtful touches and elevated food and beverage experiences that make your stay easier and more comfortable. You should join our team if you... Believe that every guest interaction is an opportunity to create a memorable experience. · Have a passion for hospitality and take ownership of delivering exceptional service. · Understand that the details make all the difference, and every touchpoint matters. · Thrive in a fast-paced environment where teamwork and adaptability are key. · Love being part of a story—creating connections with guests and leading a team to do the same. You're a great fit for this role if you love... · Leading and motivating a team to deliver outstanding guest service. · Handling guest inquiries, concerns, and service recovery with professionalism and empathy. · Training and mentoring front desk associates to uphold the highest standards. · Overseeing daily front desk operations, ensuring seamless check-ins and check-outs. · Working collaboratively with all hotel departments to enhance the guest experience. We're excited to have you join us because you... · Have a natural ability to connect with people and a passion for guest satisfaction. · Present yourself with professionalism, confidence, and a welcoming demeanor. · Possess strong leadership and team-building skills. · Communicate effectively, both verbally and in writing. · Have solid organizational and problem-solving abilities. · Can manage multiple tasks efficiently, even under pressure. · Are adaptable and open to evolving procedures and challenges. Here's the Core of Concert Hospitality: We have a place for you on our team if your passion is to create UNMATCHED COMMITMENTS. What else do YOU need to know…This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer. Requirements:

Job Description Hotel: Long Beach Hilton701 W Ocean Boulevard Long Beach, CA 90831Full time Starting Compensation Compensation Range : 27.00 Expected Job Closing Date: 2025-10-17 Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors. Atrium SPIRIT - Where teamwork, passion, & appreciation ignites service excellence. What's in it for you? The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. • Career Growth & Learning - 40% of our management hires are internal promotions!, • Comprehensive Health Coverage - Medical, dental, and vision insurance options., • Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations, • Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. What You Will Do: • Complete daily income audit, billing, collections, accounts payable, and deposit tasks to keep everything financially shipshape., • Protect guest and company information with integrity (yes, like a financial secret agent)., • Support the hotel team with clerical and accounting tasks that help things run smoother than a well-fluffed pillow., • Jump in to resolve accounting issues quickly and kindly-guests and teammates alike will appreciate your calm confidence., • 1+ years of accounting experience - you've got the basics down and are ready to take on more., • Previous hotel accounting or front desk experience is a plus - familiarity with hotel ops helps you shine., • High school diploma or equivalent required - a solid foundation to grow your career., • Comfort with Microsoft Office and working knowledge of POS/PMS systems - tech-savvy is the name of the game. Hear it from Jennifer T. "Atrium has shown its appreciation for my contributions by giving me the opportunity to grow within the company, allowing me to advance into a management role." Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: Atrium complies with the County of Los Angeles Fair Chance Ordinance, which can be found here: Qualified applications with arrest or conviction records will be considered for employment in accordance with both the FCO and the California Fair Chance Act (FCA). Job offers will be conditioned on a criminal background check. Material job duties for which Atrium believes a criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment include the following: * Ability to interact with guests (especially minors), co-workers, and the public. * Ability to maintain integrity of hotel, guest, and co-worker property. * Ability to preserve a violence-free workplace.

Job Description For over 25 years, the Water Grill has sated the palates of seafood lovers in Southern California. Hailed as "the best seafood in Southern California" by the internationally recognized Zagat Guide, Water Grill consistently offers dazzling fish preparations of superior quality and freshness. Here's What We'll Bring To The Table for Senior Restaurant Manager: • Competitive Salary: $80,000 - $95,000 based on experience+ realized bonus, • Paid Vacation and Sick Days, • Dining Discount for you and up to 5 guests, • 401k with a Match, • Education Reimbursement Your career path is driven by your own goals and we are prepared to give you all the tools needed to take you to any level of leadership you desire. A successful manager with us, is “standards-driven” and vigilant, showing a high-level of integrity in their work. They always interact with crewmembers and Guests in a professional manner and take a positive approach to resolving issues. Essential Responsibilities for Senior Restaurant Manager: • Oversees the daily operations from ordering, purchasing, receiving, storage, and preparation of all food products to guest relations, flow of business, and service standards., • Oversees the flow of the business during business hours. Being active in all areas of the restaurant (front desk, bar/lounge, kitchen, and main dining room) for the whole dining period. Walking the building to ensure all areas of service are being met to company standards and course correcting when needed., • Responsible for financial operations of restaurant: accuracy of safe, change orders, and bar banks, reconciliation of tips, coding invoices, calling vendors when needed, manages one operating account and troubleshooting variances., • Responsible for all human resource related to the crew., • Forecasting the need for product based on inventory counts, • Writes the schedules for at least one of the workgroups: Server, Bartender, Host, Busser, supervisors, • Participates in creativity of developing incentive programs, generating sales and marketing services., • Ensures that all food products meet company recipe specifications for preparation and quality., • Recognition of crewmembers (coaching), • Makes labor management decisions each shift, • At least 21 years of age, • Four years of experience as a Manager in any industry, • Two years of experience as a Manager in full service, high volume, restaurant, • College degree in a related field, i.e., business or hotel and restaurant management, preferred, • Flexible schedule required-able to work nights, weekends and holidays, • Good longevity in current and past positions, • Ability to lift up to 40 lbs., 10-20 is typical, • Ability to carry up to 120 feet, • Ability to reach up to 6 feet, 4 is typical, • Ability to work off

Job Description For over 25 years, the Water Grill has sated the palates of seafood lovers in Southern California. Hailed as "the best seafood in Southern California" by the internationally recognized Zagat Guide, Water Grill consistently offers dazzling fish preparations of superior quality and freshness. Here's What We'll Bring To The Table for Restaurant Manager: • Competitive Salary: $70,000 - $85,000 based on experience + realized bonus, • Paid Vacation and Sick Days, • Dining Discount for you and up to 5 guests, • 401k with a Match, • Education Reimbursement Once hired, you will be joining a stable company that has a proven track record of developing successful operators over the past 30 plus years. You will be fully trained in financial acumen, quality assurance, daily operations, and leadership. You will have the opportunity to learn all aspects of operations from sophisticated operating systems to managing a product centric menu, to the behind-the-scene process of creating cutting edge restaurant designs and concepts. Your career path is driven by your own goals and we are prepared to give you all the tools needed to take you to any level of leadership you desire. A successful manager with us, is “standards-driven” and vigilant, showing a high-level of integrity in their work. They always interact with crewmembers and Guests in a professional manner and take a positive approach to resolving issues. Essential Responsibilities: • Oversees the daily operations from ordering, purchasing, receiving, storage, and preparation of all food products to guest relations, flow of business, and service standards., • Oversees the flow of the business during business hours. Being active in all areas of the restaurant (front desk, bar/lounge, kitchen, and main dining room) for the whole dining period. Walking the building to ensure all areas of service are being met to company standards and course correcting when needed., • Responsible for financial operations of restaurant: accuracy of safe, change orders, and bar banks, reconciliation of tips, coding invoices, calling vendors when needed, manages one operating account and troubleshooting variances., • Responsible for all human resource related to the crew., • Forecasting the need for product based on inventory counts, • Writes the schedules for at least one of the workgroups: Server, Bartender, Host, Busser, supervisors, • Participates in creativity of developing incentive programs, generating sales and marketing services., • Ensures that all food products meet company recipe specifications for preparation and quality., • Recognition of crewmembers (coaching), • Makes labor management decisions each shift, • At least 21 years of age., • Two years of experience as a Manager., • College degree in a related field, i.e., business or hotel and restaurant management, preferred., • Flexible schedule required-able to work nights, weekends and holidays., • Good longevity in current and past positions., • Ability to lift up to 40 lbs., 10-20 is typical, • Ability to reach up to 6 feet, 2-4 is typical, • Ability to move through 24 inch aisles and spaces as small as 12 inches

Job Description For over 25 years, the Water Grill has sated the palates of seafood lovers in Southern California. Hailed as "the best seafood in Southern California" by the internationally recognized Zagat Guide, Water Grill consistently offers dazzling fish preparations of superior quality and freshness. Here's What We'll Bring To The Table for Senior Restaurant Manager: • Competitive Salary: $80,000 - $95,000 based on experience + realized bonus, • Paid Vacation and Sick Days, • Dining Discount for you and up to 5 guests, • 401k with a Match, • Education Reimbursement Your career path is driven by your own goals and we are prepared to give you all the tools needed to take you to any level of leadership you desire. A successful manager with us, is “standards-driven” and vigilant, showing a high-level of integrity in their work. They always interact with crewmembers and Guests in a professional manner and take a positive approach to resolving issues. Essential Responsibilities: • Oversees the daily operations from ordering, purchasing, receiving, storage, and preparation of all food products to guest relations, flow of business, and service standards., • Oversees the flow of the business during business hours. Being active in all areas of the restaurant (front desk, bar/lounge, kitchen, and main dining room) for the whole dining period. Walking the building to ensure all areas of service are being met to company standards and course correcting when needed., • Responsible for financial operations of restaurant: accuracy of safe, change orders, and bar banks, reconciliation of tips, coding invoices, calling vendors when needed, manages one operating account and troubleshooting variances., • Responsible for all human resource related to the crew., • Forecasting the need for product based on inventory counts, • Writes the schedules for at least one of the workgroups: Server, Bartender, Host, Busser, supervisors, • Participates in creativity of developing incentive programs, generating sales and marketing services., • Ensures that all food products meet company recipe specifications for preparation and quality., • Recognition of crewmembers (coaching), • Makes labor management decisions each shift, • At least 21 years of age., • Four years of experience as a Manager in any industry., • Two years of experience as a Manager in full service, high volume, restaurant., • College degree in a related field, i.e., business or hotel and restaurant management, preferred., • Flexible schedule required-able to work nights, weekends and holidays., • Good longevity in current and past positions, • Ability to lift up to 40 lbs., 10-20 is typical, • Ability to carry up to 120 feet, • Ability to reach up to 6 feet, 4 is typical, • Ability to work off counter heights of 36 - 42 inches, • Ability to move through 24 inch aisles and spaces as small as 12 inches

Job Description For over 25 years, the Water Grill has sated the palates of seafood lovers in Southern California. Hailed as "the best seafood in Southern California" by the internationally recognized Zagat Guide, Water Grill consistently offers dazzling fish preparations of superior quality and freshness. Here's What We'll Bring To The Table for Restaurant Manager: • Competitive Salary: $70,000 - $85,000 based on experience + realized bonus, • Paid Vacation and Sick Days, • Dining Discount for you and up to 5 guests, • 401k with a Match, • Education Reimbursement Your career path is driven by your own goals and we are prepared to give you all the tools needed to take you to any level of leadership you desire. A successful manager with us, is “standards-driven” and vigilant, showing a high-level of integrity in their work. They always interact with crewmembers and Guests in a professional manner and take a positive approach to resolving issues. Essential Responsibilities for Restaurant Manager: • Oversees the daily operations from ordering, purchasing, receiving, storage, and preparation of all food products to guest relations, flow of business, and service standards., • Oversees the flow of the business during business hours. Being active in all areas of the restaurant (front desk, bar/lounge, kitchen, and main dining room) for the whole dining period. Walking the building to ensure all areas of service are being met to company standards and course correcting when needed., • Responsible for financial operations of restaurant: accuracy of safe, change orders, and bar banks, reconciliation of tips, coding invoices, calling vendors when needed, manages one operating account and troubleshooting variances., • Responsible for all human resource related to the crew., • Forecasting the need for product based on inventory counts, • Writes the schedules for at least one of the workgroups: Server, Bartender, Host, Busser, supervisors, • Participates in creativity of developing incentive programs, generating sales and marketing services., • Ensures that all food products meet company recipe specifications for preparation and quality., • Recognition of crewmembers (coaching), • Makes labor management decisions each shift, • At least 21 years of age, • Two years of experience as a Manager, • College degree in a related field, i.e., business or hotel and restaurant management, preferred, • Flexible schedule required-able to work nights, weekends and holidays, • Good longevity in current and past positions, • Ability to lift up to 40 lbs., 10-20 is typical, • Ability to reach up to 6 feet, 2-4 is typical, • Ability to move through 24 inch aisles and spaces as small as 12 inches

Job Description Located on the corner of Ocean and Broadway in Santa Monica, Meat on Ocean is not your traditional world-class steakhouse. We're exactly what we sound like though, a meat-centric restaurant with breathtaking views of the Pacific. Here's What We'll Bring To The Table for Senior Restaurant Manager: • Competitive Salary: $80,000 - $95,000 based on experience + realized bonus, • Paid Vacation and Sick Days, • Dining Discount for you and up to 5 guests, • 401k with a Match, • Education Reimbursement Once hired, you will be joining a stable company that has a proven track record of developing successful operators over the past 35 plus years. You will be fully trained in financial acumen, quality assurance, daily operations, and leadership. You will have the opportunity to learn all aspects of operations from sophisticated operating systems to managing a product centric menu, to the behind-the-scene process of creating cutting edge restaurant designs and concepts. Your career path is driven by your own goals and we are prepared to give you all the tools needed to take you to any level of leadership you desire. A successful manager with us is “standards-driven” and vigilant, showing a high-level of integrity in their work. They always interact with crewmembers and Guests in a professional manner and take a positive approach to resolving issues. Essential Responsibilities: • Oversees the daily operations from ordering, purchasing, receiving, storage, and preparation of all food products to guest relations, flow of business, and service standards., • Oversees the flow of the business during business hours. Being active in all areas of the restaurant (front desk, bar/lounge, kitchen, and main dining room) for the whole dining period. Walking the building to ensure all areas of service are being met to company standards and course correcting when needed., • Responsible for financial operations of restaurant: accuracy of safe, change orders, and bar banks, reconciliation of tips, coding invoices, calling vendors when needed, manages one operating account and troubleshooting variances., • Responsible for all human resource related to the crew., • Forecasting the need for product based on inventory counts, • Writes the schedules for at least one of the workgroups: Server, Bartender, Host, Busser, supervisors, • Participates in creativity of developing incentive programs, generating sales and marketing services., • Ensures that all food products meet company recipe specifications for preparation and quality., • Recognition of crewmembers (coaching), • Makes labor management decisions each shift, • At least 21 years of age., • Four years of experience as a Manager in any industry., • Two years of experience as a Manager in full service, high volume, restaurant., • College degree in a related field, i.e., business or hotel and restaurant management, preferred., • Flexible schedule required?able to work nights, weekends and holidays., • Good longevity in current and past positions, • Ability to lift up to 40 lbs., 10-20 is typical, • Ability to carry up to 120 feet, • Ability to reach up to 6 feet, 4 is typical, • Ability to work off counter heights of 36 - 42 inches, • Ability to move through 24 inch aisles and spaces as small as 12 inches

Job DescriptionCompany Description We are looking for an OVN Guest Service Manger to join our amazing Hoxton Team! The role is be based within the property and works directly with the Front Office Manager. The Hoxton, Downtown LA is nestled in LA's Downtown on buzzing Broadway. Once the LA Railway Authority, then a candy shop, this property has an LA history that'll charm your socks off. You'll find 174 rooms, a rooftop Peruvian-inspired restaurant by Top Chef Stephanie Izard, Cabra (a sibling to Cabra at The Hoxton, Chicago); our all-day lobby restaurant Moonlarks; plus a rooftop pool and loads of outdoor seating to enjoy that LA weather. Job Description • Assist in developing the front office team to deliver personal service that exceeds guest expectations., • Support an environment of learning to ensure all members of the team are trained to understand and follow all standards of operation, • Ensure the accuracy of data in all systems and provides the necessary daily reports for all departments., • Manage the daily overbooking levels and work collaboratively with all departments to ensure maximum occupancy., • Use a wide range of coaching skills to ensure that the team are well motivated and informed of day to day activity., • Support realistic objectives for the team to ensure maximum occupancy and 100% guest satisfaction levels., • Monitor the performance of the team and give regular feedback through meetings and appraisal methods., • Support recruitment efforts for the Front Office team., • Monitor costs related to the front office department to agreed budgets and inventory levels., • Oversee the guest breakfast program, ensuring all order are logged, posted, and communicated for accuracy in delivery., • Responsible for the management of the night team ensuring that all night audit procedures are monitored, and figures and supporting documents are given to the Finance team., • To play an active role in projects that involve the development and evolution of the Front Office team., • To assist Front Office Management to manage any changes in hotel procedures., • Assist with statistical analysis of the Front Desk team., • Support the management of the Front Office schedule ensuring that all days are covered to meet business needs., • Ensure all members of the team follow rules, do their best and love their jobs., • Play a key role in team development and training, on an ongoing basis., • You’ll be hands-on and willing to regularly work both front and back of house, maintaining lobby presence, spending time with guests and team members alike., • Contribute to departmental scheduling, hiring, and performance management., • Ensure overnight Front Office team maintains 100% labor and legal compliance. Qualifications, • You have experience in Front Office, including managing a team., • You execute. You get things done., • You are scarily organized., • You're willing to be Fire Life Safety certified and keep a cool head if in stressful times., • You have a keen eye for detail and love to share your notes and feedback as well as listen., • You know how to crack the whip, but make people feel good at the same time., • You’re a natural host and can make guests and team members feel at home in our hotel., • You’re an Opera wiz., • You take oversight of issues, solve problems and make effective decisions., • You are humble. There are no egos and no drama., • You learn quickly and can adapt to The Hoxton’s unique culture., • You’ll work positively and collaboratively to achieve the highest standards of delivery at work., • You’ll live and breathe each of The Hoxton’s values., • You jump out of bed each day fizzing with energy and jazzed about what we’re doing today., • If we get stuck in an elevator with you – we’ll get along nicely and have a laugh along the way. Additional Information What’s in it for you… • Become part of a team that’s very passionate about creating great hospitality experiences., • Competitive salary., • 19 days of paid time off and holidays plus a comprehensive insurance benefits package., • Food on us during your shift., • Enjoy a free night at The Hoxton when you first start with us., • Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work., • An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact., • Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!, • The chance to challenge the norm and work in an environment that is both creative and rewarding., • Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene., • Excellent discounts across The Hoxton and the global Ennismore family. More about us…. The Hoxton is a series of open-house hotels, each in a neighborhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighborhood with vibrant, welcoming public spaces. The Hoxton, Downtown LA is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. True Facts. Compensation Range - $70,000 - $72,000 Annually

Job Description Located on the corner of Ocean and Broadway in Santa Monica, Meat on Ocean is not your traditional world-class steakhouse. We're exactly what we sound like though, a meat-centric restaurant with breathtaking views of the Pacific. Here's What We'll Bring To The Table for Restaurant Manager: • Competitive Salary: $70,000 - $85,000 based on experience + realized bonus, • Paid Vacation and Sick Days, • Dining Discount for you and up to 5 guests, • 401k with a Match, • Education Reimbursement Once hired, you will be joining a stable company that has a proven track record of developing successful operators over the past 35 plus years. You will be fully trained in financial acumen, quality assurance, daily operations, and leadership. You will have the opportunity to learn all aspects of operations from sophisticated operating systems to managing a product centric menu, to the behind-the-scene process of creating cutting edge restaurant designs and concepts. Your career path is driven by your own goals and we are prepared to give you all the tools needed to take you to any level of leadership you desire. A successful manager with us is “standards-driven” and vigilant, showing a high-level of integrity in their work. They always interact with crewmembers and Guests in a professional manner and take a positive approach to resolving issues. Essential Responsibilities: • Oversees the daily operations from ordering, purchasing, receiving, storage, and preparation of all food products to guest relations, flow of business, and service standards., • Oversees the flow of the business during business hours. Being active in all areas of the restaurant (front desk, bar/lounge, kitchen, and main dining room) for the whole dining period. Walking the building to ensure all areas of service are being met to company standards and course correcting when needed., • Responsible for financial operations of restaurant: accuracy of safe, change orders, and bar banks, reconciliation of tips, coding invoices, calling vendors when needed, manages one operating account and troubleshooting variances., • Responsible for all human resource related to the crew., • Forecasting the need for product based on inventory counts, • Writes the schedules for at least one of the workgroups: Server, Bartender, Host, Busser, supervisors, • Participates in creativity of developing incentive programs, generating sales and marketing services., • Ensures that all food products meet company recipe specifications for preparation and quality., • Recognition of crewmembers (coaching), • Makes labor management decisions each shift, • At least 21 years of age., • Four years of experience as a Manager in any industry., • Two years of experience as a Manager in full service, high volume, restaurant., • College degree in a related field, i.e., business or hotel and restaurant management, preferred., • Flexible schedule required & able to work nights, weekends and holidays., • Good longevity in current and past positions, • Ability to lift up to 40 lbs., 10-20 is typical, • Ability to carry up to 120 feet, • Ability to reach up to 6 feet, 4 is typical, • Ability to work off counter heights of 36 - 42 inches, • Ability to move through 24 inch aisles and spaces as small as 12 inches

Job Description 555 East has been serving Downtown Long Beach since 1984. The restaurant magically transports you to another time. Whether you’re a Ribeye fanatic or a Wagyu lover, this timeless steakhouse is a true meat destination. Here's What We'll Bring To The Table for Senior Restaurant Manager: • Competitive Salary: $80,000 - $95,000 based on experience + realized bonus, • Paid Vacation and Sick Days, • Dining Discount for you and up to 5 guests, • 401k with a Match, • Education Reimbursement Once hired, you will be joining a stable company that has a proven track record of developing successful operators over the past 35 plus years. You will be fully trained in financial acumen, quality assurance, daily operations, and leadership. You will have the opportunity to learn all aspects of operations from sophisticated operating systems to managing a product centric menu, to the behind-the-scene process of creating cutting edge restaurant designs and concepts. Your career path is driven by your own goals and we are prepared to give you all the tools needed to take you to any level of leadership you desire. A successful manager with us is “standards-driven” and vigilant, showing a high-level of integrity in their work. They always interact with crewmembers and Guests in a professional manner and take a positive approach to resolving issues. Essential Responsibilities: • Oversees the daily operations from ordering, purchasing, receiving, storage, and preparation of all food products to guest relations, flow of business, and service standards., • Oversees the flow of the business during business hours. Being active in all areas of the restaurant (front desk, bar/lounge, kitchen, and main dining room) for the whole dining period. Walking the building to ensure all areas of service are being met to company standards and course correcting when needed., • Responsible for financial operations of restaurant: accuracy of safe, change orders, and bar banks, reconciliation of tips, coding invoices, calling vendors when needed, manages one operating account and troubleshooting variances., • Responsible for all human resource related to the crew., • Forecasting the need for product based on inventory counts, • Writes the schedules for at least one of the workgroups: Server, Bartender, Host, Busser, supervisors, • Participates in creativity of developing incentive programs, generating sales and marketing services., • Ensures that all food products meet company recipe specifications for preparation and quality., • Recognition of crewmembers (coaching), • Makes labor management decisions each shift, • At least 21 years of age., • Four years of experience as a Manager in any industry., • Two years of experience as a Manager in full service, high volume, restaurant., • College degree in a related field, i.e., business or hotel and restaurant management, preferred., • Flexible schedule required?able to work nights, weekends and holidays., • Good longevity in current and past positions, • Ability to lift up to 40 lbs., 10-20 is typical, • Ability to carry up to 120 feet, • Ability to reach up to 6 feet, 4 is typical, • Ability to work off counter heights of 36 - 42 inches, • Ability to move through 24 inch aisles and spaces as small as 12 inches

Job Description 555 East has been serving Downtown Long Beach since 1984. The restaurant magically transports you to another time. Whether you’re a Ribeye fanatic or a Wagyu lover, this timeless steakhouse is a true meat destination. Here's What We'll Bring To The Table for Restaurant Manager: • Competitive Salary: $70,000 - $85,000 based on experience + realized bonus, • Paid Vacation and Sick Days, • Dining Discount for you and up to 5 guests, • 401k with a Match, • Education Reimbursement Your career path is driven by your own goals and we are prepared to give you all the tools needed to take you to any level of leadership you desire. A successful manager with us, is “standards-driven” and vigilant, showing a high-level of integrity in their work. They always interact with crewmembers and Guests in a professional manner and take a positive approach to resolving issues. Essential Responsibilities: • Oversees the daily operations from ordering, purchasing, receiving, storage, and preparation of all food products to guest relations, flow of business, and service standards., • Oversees the flow of the business during business hours. Being active in all areas of the restaurant (front desk, bar/lounge, kitchen, and main dining room) for the whole dining period. Walking the building to ensure all areas of service are being met to company standards and course correcting when needed., • Responsible for financial operations of restaurant: accuracy of safe, change orders, and bar banks, reconciliation of tips, coding invoices, calling vendors when needed, manages one operating account and troubleshooting variances., • Responsible for all human resource related to the crew., • Forecasting the need for product based on inventory counts, • Writes the schedules for at least one of the workgroups: Server, Bartender, Host, Busser, supervisors, • Participates in creativity of developing incentive programs, generating sales and marketing services., • Ensures that all food products meet company recipe specifications for preparation and quality., • Recognition of crewmembers (coaching), • Makes labor management decisions each shift, • At least 21 years of age., • Two years of experience as a Manager., • College degree in a related field, i.e., business or hotel and restaurant management, preferred., • Flexible schedule required-able to work nights, weekends and holidays., • Good longevity in current and past positions., • Ability to lift up to 40 lbs., 10-20 is typical, • Ability to reach up to 6 feet, 2-4 is typical, • Ability to move through 24 inch aisles and spaces as small as 12 inches

Fairmont Hotel - Fairmont Breakers Long Beach [Guest Service / Concierge] As a Front Desk Agent at Fairmont Hotel, you'll: Greet, check in and settle guest accounts while ensuring all service standards are followed; Assist guests regarding hotel facilities in an informative and helpful way; Follow d

Fairmont Hotel - Fairmont Breakers Long Beach [Guest Service / Concierge] As a Front Desk Agent at Fairmont Hotel, you'll: Greet, check in and settle guest accounts while ensuring all service standards are followed; Assist guests regarding hotel facilities in an informative and helpful way; Follow d

Crestline Hotels & Resorts - JobID: Jb90d7b33105449d2bd96153b4351b89f-1 [Guest Service / Concierge] As a Front Desk Agent at Crestline Hotels & Resorts, you'll: Greet guests and manage check-in/check-out processes efficiently; Handle guest inquiries and provide information about hotel services and l

Four Seasons - 9500 Wilshire Boulevard [Guest Service / Concierge] As a Front Desk Agent at Four Seasons, you'll: Greet guests with a warm welcome and provide exceptional customer service; Check guests in and out of the hotel efficiently and accurately; Handle guest inquiries and requests promptly a

Job Description Reports To: General Manager Requirements: Carry or lifting items weighing up to 50 pounds Pulling and pushing up to 150 pounds Frequent standing up and moving Frequently bending, stooping, and kneeling Willing to work on weekends, and/or holidays General Responsibilities: The Maintenance Supervisor oversees hotel maintenance, energy usage and many of the hotel’s safety and security programs. Hotel areas maintained under the direction of the chief engineer include public areas, guest rooms, support areas, machinery, equipment, and grounds. Primary Functions: Supervise the maintenance of the hotel so that there are no additional expenses or loss of business resulting from deferred maintenance. Review and be knowledgeable of information contained on circulate management reports. Implement and adhere to all Company purchasing procedures and controls. Protect the Company’s financial assets. Be knowledgeable on the safe use of tools, chemicals, supplies, and related materials. Use these materials safely and according to instructions. Use hotel supplies and materials efficiently. Promptly report to the General Manager and correct maintenance deficiencies that may have a negative effect on guest comfort and/or operating expenses. Promptly report and correct risks to guest, visitor and employee safety, security, and health to General Manager. Coordinate access to guestrooms and timeliness of guestroom maintenance with the housekeeping and front office departments. Be knowledgeable of hotel features, amenities, and services. Adhere to all company policies and procedures. Participate in job-oriented continuing education programs. Implement and monitor a formal, documented ongoing preventative maintenance program for all hotel’s major equipment and machinery. Implement and monitor a formal, documented ongoing maintenance program for all hotel guestrooms. Represent the hotel with enthusiasm, professionalism and businesslike appearance and demeanor to all hotel guests, clients, prospective clients, and agents, as well as, to the community. Adhere to all laws and regulations regarding workplace safety and health. Educate employees on such laws and regulations and actively promote their adherence to those laws and regulations. Specific Responsibilities Complete and post daily work checklists and special project checklists. Conduct daily tours of all hotel facilities to discover and correct maintenance deficiencies, conditions that negatively affect guest experience and conditions that risk the security safety or health of the hotel, guests, or other visitors. Including but not limited to, trash disposal in public areas. Report and investigate losses of company assets. Tactfully and professionally handle special guest situations and problems. Report guest comments to the general manager and the front desk staff. Respond to written and verbal work orders originating from the front desk, housekeeping staff and management. Deliver requested items to guestrooms, such as bedding, pillows, cribs, rollaway beds, towels, light bulbs and supplies when requested by the supervisor or front desk staff. Report the status of maintenance assignments to the front desk, housekeeping, and management. Repair and clean mechanical equipment. Perform preventative maintenance on mechanical equipment. Complete special projects, including but not limited to, painting, refinishing, plumbing, flooring, wall treatments, landscaping, demolition, construction, electrical, carpentry, refrigeration, and other projects. Repair and clean furniture, fixtures, and equipment in the hotel’s guest rooms, public areas, storerooms, offices, workshops, support areas, garage, and outdoor areas. Secure guestrooms, storerooms, mechanical rooms, and work areas. Secure hotel equipment and supplies. Maintain comprehensive records on guestroom maintenance and preventive maintenance. Complete other assignments and perform other duties as directed by management. Performance Standards: Annual performance evaluations are subjected to contributions of measurable value to hotel metrics and goals. Shift Schedule: This is a full-time role, scheduled for 5 days a week with 8-hour shifts. Availability on Friday, Saturday, Sunday, and Monday is required, as these are the hotel’s highest occupancy days. Two weekdays off will be scheduled and can be discussed during the interview process. While the position primarily operates on a fixed schedule, the ideal candidate should be available for occasional after-hours calls in the event of urgent maintenance issues or emergencies. We aim to respect work-life balance while ensuring the property remains fully operational and guest-ready at all times. This position is budgeted for 40 hours per week, typically scheduled in 8-hour shifts across 5 days. Additional hours may be required on occasion to address urgent or time-sensitive maintenance issues.

Job DescriptionCompany Description Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach’s only luxury hotel, restoring one of California’s most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team. Job Description • Provide vision and direction for the Front Office department, aligning with hotel objectives and brand standards., • Oversee daily operations for Front Desk, Bell, Valet, and Royal Services ensuring seamless guest experiences., • Develop and implement departmental policies, SOPs, and training programs to maintain compliance with LQA, Forbes, and brand standards., • Champion guest loyalty initiatives and ensure enrollment targets are met., • Lead yield management and revenue strategy discussions to maximize rooms revenue., • Manage departmental budgets, forecasts, and labor productivity targets., • Monitor financial performance and implement cost-control measures without compromising service quality., • Act as the primary point of escalation for guest concerns, ensuring timely resolution and service recovery., • Maintain a visible presence in the lobby and public areas to engage guests and support team members., • Drive continuous improvement in guest satisfaction scores (VOG) and loyalty metrics., • Lead recruitment, onboarding, and performance management for Front Office leadership and staff., • Foster a culture of engagement through recognition programs, coaching, and career development., • Conduct regular departmental meetings and pre-shift briefings to communicate goals and updates., • Partner with Sales, Housekeeping, Engineering, and other departments to ensure operational excellence., • Oversee emergency procedures and guest communication during crisis situations., • Ensure adherence to safety policies and maintain a secure working environment., • Conduct audits and inspections to uphold cleanliness, organization, and brand standards.Qualifications, • 3+ Years of previous leadership experience required, preferably in luxury setting, • Previous Opera Cloud Property Management System experience preferred, • Previous experience in handling emergency protocols required, • Computer literate in Microsoft Office applications required, • University/College degree in a related discipline preferred, • Must possess a professional presentation, • Strong interpersonal and problem-solving abilities, • Results oriented with the ability to adapt to the challenges of a continually evolving workforce, while remaining flexible and working under pressure, • Highly responsible & reliable, • Ability to work well under pressure in a fast-paced environment, • Ability to work cohesively as part of a team, • Ability to focus attention on guest needs, remaining calm and courteous at all times, • Previously demonstrated leadership skills supporting an environment of colleague growth and development, interdepartmental teamwork and exceptional customer service, • Proven record to coordinate a department to make gains towards targeted GSI, GOP, EEI results, • Must be a creative and effective leader and team player, possessing a high degree of professionalism, energy, and determination, • Ability to analyze data and trends and create strategies for improvement Additional Information What is in it for you: • Salary range: USD $95,000-$110,000 gross per annum, • Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe., • We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential., • Opportunity to develop your talent and grow within your property and across the world! We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Job DescriptionDescription: We are currently seeking a Director of Sales to join our team and oversee our sales department. Your daily activities will involve outside sales calls, obtaining new accounts, conducting site tours, and networking with the local business community to drive sales for your hotel. You will also be accountable for forecasting, creating promotional materials, and constantly communicating with your General Manager This position may require flexible scheduling availability. Requirements: Job Requirements: • Solicit, negotiate, and book both new and repeat business, • Actively sell room nights through outside sales calls, telemarketing, site tours, etc., • Direct, train, coordinate and supervise the Sales and Catering Managers and the Sales Coordinator in all sales-related activities, • Meet or exceed the budgeted REVPAR for the hotel, • Prepare the hotel's annual marketing and sales plan based on the hotel's position and strengths within each market segment, • Forecasts occupancy fluctuations based on changing market conditions and directs selling activities to maximize revenue, • Ensure that team members (specifically front desk staff) are familiar with key accounts and "specifics" relating to business booked in the hotel Job Qualifications: • Experience using Hotel Sales Force Automation (Delphi, STS, etc.) is a plus, • Must possess communication skills in terms of the ability to negotiate, convince, sell, and influence professionals and/or hotel guests, • Know the hotel's demand segments, and sources of business for each and balances market segments according to supply and demand, • Knowledge of the principal competition for each market segment, • Highly motivated team player with strong initiative and desire for achievement, • Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations, • Valid Driver's License required The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds. Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program, • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services, • Paid Sick and Vacation Time, • Family Leave, • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

The Front Desk Agent ensures guest satisfaction and revenue optimization through check in, check out and attentive coordination of hotel services for the guest.

Job Description Position Purpose: Under direction of the Care Team Supervisor & Program Director, the Crisis Prevention Specialist/Care Team Specialist will be participating in a multi-disciplinary team, contributing to client engagement, retention, safety and support for the clients of the DTLA Cecil Hotel Interim Housing Program. The position will interact with staff and clients as a care team member by building rapport and fostering a sense of community. The DTLA Cecil Hotel Interim Housing Program assists homeless, individuals to recover and improve their quality of life. These individuals may also suffer from mental health and substance abuse issues, sometimes causing behaviors such as yelling, cussing, and outbursts of anger. The role of each staff at JWCH is to assist the client in overcoming barriers and increasing coping skills to decrease negative behaviors and live in PSH successfully. Principal Responsibilities: • Establish a positive rapport with clients and express a concern for their well-being., • Demonstrate understanding and practice harm reduction methods., • Demonstrate understanding of trauma-informed care., • Demonstrate non-violent restraint methods, if needed and only as an absolute last resort., • Monitor the floors by walking corridors and perimeter of the building., • Maintain a front desk sign in/out sheet for clients, as well as visitors., • Search clients and/or visitors belongings when they enter the building., • Assist with clients’ room searches and/or temperature control, as needed., • Act as floor lead during fire drills and real emergencies, and as lead in performing necessary chair evacuations., • Document any client and/or client-staff incidents and submit to supervisor in a timely manner., • Answer front desk phone, as needed., • Ability to follow all crisis protocol., • Escort clients to appointments when needed., • Use appropriate de-escalation techniques and seek assistance when required., • Demonstrate understanding and awareness of substance abuse and/or negative behavioral health symptoms., • Must be able to work extended shifts when emergency situations warrant in a 24 hour 7 day a week setting., • Flexibility to adjust with a multiple schedule change, shift change, and days off. Work schedule is subject to change periodically based on the number of Care Team Specialists., • Provide supportive communication on incarceration, substance abuse, mental health, and risk behaviors., • Maintains the security of confidential documents., • Maintains confidentiality at all times., • Discusses any client information only with appropriate personnel when related to the care being provided, and ensures these conversations are not near any clients., • Self-identifies potentially unsafe systems/processes/situations and takes initiative to report to the supervisor,, • Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet). Climb stairs, ramps, or ladders occasionally during shift., • Must be able to kneel, squat, bend for any duration of time and run if needed., • Occasionally bend/twist at waist/knees/neck to perform various duties, including lift or carry up to 80 lbs., • Minimum high school diploma or equivalency, • Associates Degree in Social Services preferred, • Previous experience working with homeless persons., • Strong ability to communicate with homeless individuals who are actively participating in substance abuse and other factors related to homelessness., • Desire to work with homeless population., • Bilingual (English/Spanish) required., • Ability to assist with the collection of patient’s valuables., • Experience handling confidential documents and detail-oriented., • Ability to use email, database program(s) of agency and working knowledge of word processing (Microsoft Word) and spreadsheet programs., • Ability to communicate clearly verbally and in writing, • Effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel, general public and patients in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines. *All JWCH, Wesley Health Centers workforce members are recommended to be fully vaccinated and boosted against COVID-19. Employee Benefits: At JWCH Institute, Inc., we believe in taking care of those who take care of others. If you work 30+ hours per week, you’ll enjoy competitive pay and a robust benefits package that includes: • Medical, Dental, Vision, • Monthly employer-sponsored allowance for assistance with health premiums., • Funded Health Savings Account (up to deductible) to assist with carrier-approved medical expenses., • Paid time off (vacation, sick leave) and 13 paid holidays., • 401(k) Safe Harbor Profit Sharing plan., • Mileage reimbursement., • Short- and long-term disability plans (LTD/STD). JWCH Institute, Inc + Wesley Health Centers is an Equal Opportunity and Fair Chance Employer.

If you have any questions please feel free to contact our front desk at: 310-546-4995. Join the Shade Hotel Manhattan Beach Team as a Parttime or Full Time Front Desk Agent!. YOUR ROLE: As a Front Desk Agent, you will play a pivotal role in creating lasting impressions for our valued guests.

Regular attendance in accordance with the standards, which may be established by Hotel Maya from time to time, is essential to the successful performance of this position. The night audit position includes performing all front desk functions, such as checking guests in and out, answering phones on t

Wag Hotels is the ultimate boarding and daycare resort for dogs and cats - a one-stop shop for boarding, daycare, grooming, training, and all your other pet spoiling needs. Our state-of-the-art facilities use a science-based approach in all Eco-friendly cleaning and sanitizing protocols, and our pro

We’re seeking a motivated Hotel Front Desk Associate, where you will manage simple records and enter information accurately, provide friendly assistance to customers and team members, and follow schedules and complete assigned tasks on time.

Make an impact in the role of Hotel Front Desk Clerk to perform daily responsibilities with dedication.

Job Description JOB DESCRIPTION TITLE: Room Attendant DEPARTMENT: Rooms department STATUS: Non-Exempt, Full Time, Part Time, Temp, and On Call SUPERVISED BY: Hotel Manager and Front desk supervisor SUPERVISES: This position does not supervise anyone The Room Attendant is responsible for cleaning guest rooms, lobby areas, and common areas as assigned ensuring the Santa Monica Motel’s established standards of cleanliness. This position is responsible reporting any maintenance deficiencies and handling guest requests or complaints. A successful person in this position must ensure confidentially and security of all guest rooms. ESSENTIAL DUTIES: • Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements., • Clean assigned guest rooms by priority., • Transport cast with cleaning supplies, amenities, and linens to assigned guest room and position securely., • Empty trash containers and recycling bins., • Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor, • Replace dirty bed linen and make up bed with clean linen., • Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow and other amenities., • Dust and polish all furniture, pictures, frames, mirrors, light bulbs and switches, TV and remote, as well as cable box., • Realign furniture to floor plan., • Remove dust, spots and smears from all doors, drapes, windows, ledges, frames, baseboards, AC unit, corners and telephones, • Inspect condition of amenities in desk, drawers and guest service directory, replace designates amounts at proper locations in room., • Vacuum throughout entire room, • Update status of rooms cleaned on assignment sheet., • Return and restock cart at end of shift as well as empty vacuum bag and wipe vacuum clean., • Ensure security of any assigned guest room keys and/or guest property(s) turn over any lost and found items from guest rooms to supervisor to notify security., • Report any damages or maintenance problems to your supervisor., • Knowledgeable of hotel fire and emergency procedures, • Adhere to Lost and Found policy including internal key control., • Other essential room cleaning duties as operations change in the future., • Make up cribs and clean rollaway beds, • Stock laundry and supply closets, • Check under bed(s), chairs and sofa for debris and remove if present., • Performs other incidental and related duties as required and assigned. ESSENTIAL JOB QUALIFICATIONS & COMPENTENCIES: Proven success in the following job competencies: • Honesty; has honest, direct, and factual communication and actions with internal and external customers., • Collaboration; proactive in building supporting, nurturing, and service-oriented relationships with employees; works collaboratively to resolve problems and enhance productivity; Remains open to others' ideas and tries new things., • Integrity & Loyalty; conducts self with high level of ethics and makes decisions with honest intentions that are in the best interest of the company and employees. Keeps commitments; inspires the trust of others; Works with a high level of integrity and ethically; Upholds organizational values., • Humble; conducts self and treats all employees with respect; without arrogance, degradation, or coercion; treats all employees with equal regardless of position/status., • Innovation; constantly searches for best practices in technology, services, and procedures. Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work;, • Flexible; considers others point of view to find the best solution for customer and company; proven ability to be flexible and adapt to change; adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays., • Problem Solving: Uses a professional, neutral/unbiased, and highly diplomatic inter-personal approach., • Interpersonal: Customer focused and effective relationship-building skills; ability to effectively interact with all employee levels; frontline, Managers, Directors, Executives;, • Diversity: Strong commitment to diversity and equality in a company culture., • Communication: Strong communication (verbal and written) in discussing challenges to supervisor, • Multi-Tasking: Ability to operate under pressure in a fast-paced environment; able to deliver effective results, meet tight deadlines and targets. EXPERIENCE: • Must have, as a minimum of 6 months experience, in a similar capacity in a hotel with attention to detail., • Bilingual in English/Spanish preferred. EDUCATION: • Be able to work in a standing position for long periods of time (up to 5 hours)., • Able to stoop, kneel, bend at the waist and reach on a daily basis to perform duties. Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision, • Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding, • Ability to exert physical effort consistent with cleaning an industry standard number of rooms per shift (approximately 14-16 standard rooms)., • Ability to grasp, bend, and stoop; push or pull heavy loads weighing up to 30 lbs., • Regular and on-time attendance is critical on weekends and holidays., • Knowledge of proper chemical handling, • Hours occasionally exceed 40 hours per week. OTHER: • Other duties as assigned. Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job. COMPANY BENEFITS: • Medical, Dental and Vision Insurance to all eligible employees, • Company-paid life insurance of $25,000 to all eligible employees, • Matching 401K Retirement Savings Plan (up to 5% of the employee's contribution), • Seven paid holidays, • Sick pay when eligible, • Company-paid parking, • Employee Assistance Program (EAP), • Employee Recognition Programs, • Employee Referral Incentive Program, • Transportation allowance, • Dry cleaning services (up to 10 pieces of work clothes per week) Our post-offer background check process includes a background check (HireRight) and a drug-screen. We participate in E-Verify. We are an Equal Opportunity Employer.

The Assistant Front Office Manager is responsible for overseeing and supervising the operations of the Front Desk, PBX, Guest Services, Bell, Door, Concierge and Night Audit. Candidate must possess a minimum two-year experience in an upscale hotel as a Front Office Manager along with strong organiza

Join Our Team as a Front Desk Agent!. The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front de

Wag Hotels is the ultimate boarding and daycare resort for dogs and cats - a one-stop shop for boarding, daycare, grooming, training, and all your other pet spoiling needs. Wag Hotels provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination

Job Description Are you the One? We are currently looking for a highly motivated, determined, well-spoken, and experienced hotel Director of Sales with a minimum of 3 years of hotel industry experience who understands the meaning of cultivating relationships and maximizing base revenue. Key Responsibilities • Prospect, solicit, negotiate, close and contract Corporate and Group business to earn loyalty from key clients and travelers to drive base revenue., • Work with Corporate Sales, Corporate Revenue and General Manager of hotel to meet and exceed monthly and annual budget targets for Occupancy, ADR, and RevPAR, • Proactively prospect business and revenue opportunities via phone and email solicitation, as well as setting up appointments and site visits, • Conduct weekly and monthly outside sales calls to target local business account opportunities, • Create and send out proposals and contracts, • Log all sales activity into Delphi and meet and exceed weekly sales activity quota, • Relationship build with city contacts and organizations and attend monthly and quarterly events pertinent to your hotel, • Build and maintain all existing client relationships, • Work with Global and National brand representatives to prospect, saturate and build hotel awareness, • Respond to all RFP solicitations, RFP renegotiations and submit Compelling Business cases, • Conduct annual RFP re-submissions and renew annual contracts, • Proactively mentor and train front desk and respective hotel team members on sales related job duties, • Utilize PMS and Brand reporting to drive sales prospecting and saturation efforts, • Attend weekly Sales Accountability calls with Corporate Sales, • Attend weekly hotel Revenue calls (internal and external) to provide Corporate and Group updates, • Adhere to operational sales such as maintenance of group blocks, overview of reservation coding, as well as working with brands to set up rate codes and uploads of GDS, • Follow all Greens Sales policy and procedure as outlined within the Greens Knowledgebase The ideal candidate will have: • Highly developed written and verbal communication skills to effectively negotiate, persuade, influence, and sell., • Brand experience (Marriott, Hilton, IHG, etc.), • Sales system experience (Delphi, Salespro/Salesforce, Amadeus, STS, etc.), • STAR understanding and can speak to weekly and monthly trends of hotel, • Reliable transportation, • Ability to travel locally to client appointments and events, • Ability to travel to Irvine corporate office as needed as well as to quarterly Greens Sales meetings, • Ability to effectively communicate and train team on sales policy and procedure, • Excellent time management skills

Job Description Houseperson Join our Team! Is cleaning your passion, do you have a great eye for detail? Do you have a genuine warmth and helpful nature? We are hiring for a Houseperson! What We Offer: • Career advancement opportunities, • Employee discounts, • Competitive pay, • Daily Pay, • Flexible work schedule, • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Cleans rooms and public areas in hotel, stock housekeeper carts with supplies and fulfill guest requests QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS Clean common areas including lobby, breakfast area, public restrooms, hallways and any other spaces, as assigned • Stock housekeeping carts with supplies and clean linen, while removing soiled linen, • Perform carpet cleaning in guest rooms & public areas, as needed and according to preventative maintenance schedule, • Perform property walks and identify areas that need attention, • Identify and address minor maintenance issues throughout hotel, notifying Chief Engineer when appropriate, • Fulfill guest requests made to front desk staff, including but not limited to toiletries, linens,, • Fill in for housekeeping shifts, as needed and cleans rooms in accordance to specific brand and company minutes per room standard, • Preferably 6 months – 1+ year of similar experience, • Ability to clean public space in accordance with specific brand and company standard., • Ability to clean areas as directed by supervisor including., • Open Availability, • Ability to stand for long periods of time., • High School degree or better

Job Description JOB OVERVIEW: This position will be the first point of contact for guests, delivering a warm and welcoming experience from check-in to check-out. The agent be responsible for managing front desk operations, providing excellent customer service, and ensuring guest satisfaction in a fast-paced hospitality environment. WHAT WE OFFER: • Salary: $25 per hour, • 401(k) with company matching, • Complimentary employee cafeteria and parking, • Exclusive worldwide Hilton employee travel discount program, • Opportunity to participate in multi-million view TikTok videos (@hiltonuniversal), • As the ‘face’ of the front desk and the first point of contact for guests, always maintain a welcoming and hospitable attitude., • Acknowledge guests and team members with positive attitude., • Confirm all details of the reservation upon check-in, make sure all amounts are correct, and ask for any special requests. Inform the guest about all amenities of the hotel and wish them a great stay., • Always abide by the security procedures without exception., • Genuinely pay attention to all guest feedback. Always ask how their stay was upon checkout and write down any items that need to be fixed/done better and inform management accordingly., • Frequently check arrivals and departures of the day to make sure everything is up-to-date, rooms are assigned correctly, no requests are missed, and room inventory is good., • Ensure to abide by all personal hygiene rules. Avoid eating food items that could cause body odor before work. Use deodorant as necessary., • Maintain a presentable, decent, and professional attitude at all times. Be aware that the hotel team is constantly observed by guests and coworkers., • Make sure to receive all notes of the previous shift, read the logbook, and make sure to note down and follow up with all requests from guests, vendors, and coworkers., • Contact the manager in case of hesitancy about an issue or need help., • Count the front desk bank at the starting and end of the shift to make sure it makes up the predetermined amount., • Maintain the cleanliness and tidiness lobby, front desk, entrance, and office. Wipe down all surfaces at the lobby regularly., • Complete all additional tasks assigned by management. QUALIFICATIONS & REQUIREMENTS • High School diploma is required., • Previous hotel experience is preferred., • Bilingual is plus Physical Requirements Sitting, walking, climbing stairs, standing, crouching, bending, stooping, grasping, pushing, pulling, near vision, far vision, hearing, talking, smell, taste, travel, and lifting may be required. Safety Requirements Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your manager. Grooming All employees must maintain a neat, clean, and well-groomed appearance. Specific uniform guidelines and/ or required articles of clothing will be explained to you as part of the orientation process. Schedule The work schedule is based on the demands of the business. AM, PM, nights, overnights, weekends, and/or holiday availability are required. This position will primarily cover PM shifts, 3 pm - 11 pm, hours may vary. STANDARD SPECIFICATION Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times. This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship. The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.

Job Description JOB OVERVIEW: This position will be the first point of contact for guests, delivering a warm and welcoming experience from check-in to check-out. The agent be responsible for managing front desk operations, providing excellent customer service, and ensuring guest satisfaction in a fast-paced hospitality environment. WHAT WE OFFER: • Salary: $25 per hour, • 401(k) with company matching, • Complimentary employee cafeteria and parking, • Exclusive worldwide Hilton employee travel discount program, • Opportunity to participate in multi-million view TikTok videos (@hiltonuniversal), • As the ‘face’ of the front desk and the first point of contact for guests, always maintain a welcoming and hospitable attitude., • Acknowledge guests and team members with positive attitude., • Confirm all details of the reservation upon check-in, make sure all amounts are correct, and ask for any special requests. Inform the guest about all amenities of the hotel and wish them a great stay., • Always abide by the security procedures without exception., • Genuinely pay attention to all guest feedback. Always ask how their stay was upon checkout and write down any items that need to be fixed/done better and inform management accordingly., • Frequently check arrivals and departures of the day to make sure everything is up-to-date, rooms are assigned correctly, no requests are missed, and room inventory is good., • Ensure to abide by all personal hygiene rules. Avoid eating food items that could cause body odor before work. Use deodorant as necessary., • Maintain a presentable, decent, and professional attitude at all times. Be aware that the hotel team is constantly observed by guests and coworkers., • Make sure to receive all notes of the previous shift, read the logbook, and make sure to note down and follow up with all requests from guests, vendors, and coworkers., • Contact the manager in case of hesitancy about an issue or need help., • Count the front desk bank at the starting and end of the shift to make sure it makes up the predetermined amount., • Maintain the cleanliness and tidiness lobby, front desk, entrance, and office. Wipe down all surfaces at the lobby regularly., • Complete all additional tasks assigned by management. QUALIFICATIONS & REQUIREMENTS • High School diploma is required., • Previous hotel experience is preferred., • Bilingual is plus Physical Requirements Sitting, walking, climbing stairs, standing, crouching, bending, stooping, grasping, pushing, pulling, near vision, far vision, hearing, talking, smell, taste, travel, and lifting may be required. Safety Requirements Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your manager. Grooming All employees must maintain a neat, clean, and well-groomed appearance. Specific uniform guidelines and/ or required articles of clothing will be explained to you as part of the orientation process. Schedule The work schedule is based on the demands of the business. AM, PM, nights, overnights, weekends, and/or holiday availability are required. This position will primarily cover PM shifts, 3 pm - 11 pm, hours may vary. STANDARD SPECIFICATION Requirements are representative of minimum levels of knowledge, skills, and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times. This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship. The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.

Job Description Join the Legacy at The Hollywood Roosevelt Since 1927, The Hollywood Roosevelt has been more than a hotel. It is where film legends stayed after the first Academy Awards, where Marilyn Monroe lived for two years, and where the golden age of Hollywood left its mark in every corner. Today, we continue that story, welcoming guests from around the world who want to experience the glamour and energy of Hollywood. We are looking for an Overnight Front Desk Manager leads all overnight operations at the Hotel with the guidance of each respective department head. The Overnight Front Desk Manager will manage and monitor the daily operations of the hotel, supervise and support all Front Office operations and staff, oversee hotel availability, room inventory, increased sales and profitability, and ensure overall guest satisfaction. What you will do The role is responsible for supervising and supporting all front office staff including front desk, bell, and concierge teams-to ensure exceptional guest service. This position leads daily shift briefings to communicate hotel events, VIPs, offering, updated policies, and occupancy trends while maintaining a strong understanding of all hotel outlets, facilities and local area information. The supervisor reports and follows up on guest issues with discretion, conducts daily property walks to identify and address concerns with relevant departments, and supports the implementation of new policies to ensure staff adhere to performance and attendance standards. You oversee all audit procedures to ensure proper documentation and the accuracy of all hotel revenues, and you will assist with the night audit packet to support overnight front desk operations and ensure timely, complaint completion. Additional responsibilities may be assigned as needed. What we are looking for The Overnight Front Desk Manager will lead by example and embodies the hotel's commitment to exceptional guest service. The ideal candidate is hands-on, detail-oriented, and able to balance operational needs with genuine hospitality. You take pride in creating memorable guest experiences while fostering a positive and motivated front office team. Why the Hollywood Roosevelt At The Roosevelt, you will not just be working in hospitality. You will be leading strategy at a hotel that is both a living landmark and a modern destination. Here, history and innovation come together in a way you will not find anywhere else. If you're passionate about hospitality, driven to develop others, and ready to take the next step in your career, we'd love to hear from you! Join our team and help us create a memorable guest experience.

Job Description Operations Supervisor Reports To: General Manager Job Summary: This is a working manager role that acts as the second-in-command to the GM and serves as Manager on Duty to ensure exceptional guest experiences, efficient staff performance, and adherence to brand and safety standards. This role supports multiple departments—primarily Front Desk and Housekeeping—to maintain smooth operation of the property and uphold a high level of cleanliness, service, and guest satisfaction. The ideal candidate is reliable, service-driven, and flexible, with the ability to Work front desk shifts (AM/PM Night) as part of regular rotation and covers call- outs as needed. Expected to cover one front desk shift per day, five days per week, while completing additional supervisory/administrative duties. Key Responsibilities: Guest Experience & Service * Serve as the Manager on Duty (MOD) as scheduled, handling guest concerns and ensuring prompt, professional resolution. * Support front desk operations, ensuring smooth check-in/check-out processes and adherence to brand service standards. * Maintain a visible presence throughout the hotel, proactively identifying and addressing guest or property needs. * Manage guest feedback and reviews, ensuring timely follow-up and effective service recovery. * SOP ownership: Owns and enforces the Property SOP's: facts- only ticketing( Issue→ Evidence→ SOP→ Action/Owner/ Due→ Ticket#) * escalation tree, shift handoff list , payments/key controls, and guest -recovery limits. * Guest recovery cost controls with fast approvals: Authorized to comp up to $25 per incident; $25-$50 with manager approval; third party or service- * outside control issues require GM approval. All comps must be documented (ticket + brief reason) to enable faster approvals for higher amounts when warranted. Operational Oversight * Supervise and assist with daily housekeeping operations to ensure room quality and cleanliness meet brand expectations. * Conduct routine property inspections to monitor cleanliness, safety, and maintenance needs. * Coordinate with maintenance and other departments to resolve issues impacting guest satisfaction or safety. * Ensure compliance with safety, security, and sanitation protocols. Team Leadership & Training * Support the hiring, training, and coaching of front desk and housekeeping team members. * Promote a positive, team-oriented work environment focused on service excellence. * Monitor staff performance, attendance, and adherence to policies and appearance standards. * Lead by example in professionalism, accountability, and guest service. Administrative Duties * Assist with scheduling, payroll verification, and supply inventory (linens, amenities, cleaning materials). * Review daily reports, occupancy forecasts, and operational data to optimize staffing and efficiency. * Support the implementation of operational policies and standard operating procedures. * Maintain accurate documentation and ensure compliance with brand and local regulations. Qualifications: * Minimum of 2 years of hotel experience, preferably in Front Desk or Housekeeping supervision. * Strong leadership, communication, and problem-solving skills. * Ability to manage guest issues with professionalism and empathy. * Working knowledge of Choice ADVANTAGE PMS (preferred) or similar hotel systems. * Open availability — must be able to work AM, PM, and Night Audit shifts, including weekends and holidays. * Ability to stand for long periods and perform light physical duties as needed. Compensation: Pay: $20-$22/hr (non-exempt; OT eligible) Includes eligibility for performance-based incentives and hotel stay discounts through Choice Hotels. Core Competencies: * Guest-Centric Mindset * Leadership and Team Development * Accountability and Reliability * Problem Solving and Initiative * Professional Communication * Flexibility and Adaptability * Growth path: Clear growth path to Assistant General Manager/ Operations Manager, and potential General Manager within the FHG portfolio, based on performance.

Job Description We are looking for a Full Time Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Flexible schedule preferred. Responsibilities • Perform all check-in and check-out tasks, • Manage online and phone reservations, • Inform customers about payment methods and verify their credit card data, • Register guests collecting necessary information (like contact details and exact dates of their stay), • Welcome guests upon their arrival and assign rooms, • Provide information about our hotel, available rooms, rates and amenities, • Respond to clients’ complaints in a timely and professional manner, • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs, • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests, • Upsell additional facilities and services, when appropriate, • Maintain updated records of bookings and payments, • Assist in laundry during down times, • Work experience as a Hotel Front Desk Agent, Receptionist or similar role, • Experience with hotel reservations software, like Opera and RoomKeyPMS, • Understanding of how travel planning websites operate, like Booking and TripAdvisor, • Customer service attitude, • Excellent communication and organizational skills Qualifications * * High school or equivalent (Preferred) * Microsoft Office: 1 year (Preferred) * Customer Service: 1 year (Preferred)

Job DescriptionCompany Description Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach’s only luxury hotel, restoring one of California’s most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team. Job Description • Consistently offer professional, friendly and engaging service, • Assist guests regarding hotel facilities in an informative and helpful way, • Greet guests upon arrival with a warm and sincere welcome and register guests into the computer, verifying complete reservation details and credit information, while meeting all required LQA/Forbes standards., • Maintaining proper record keeping for guest accounts and settle the accounts upon departure while ensuring all service standards are followed, • Conduct self-audits on luxury standards, and participate in the review of audits conducted by the team., • Take initiative to add a personalized experience, • Select and block rooms for arriving guests, book same day reservations, pre-register guests as required, and sometimes escort guests to their rooms., • Issue keys and post miscellaneous charges as requested., • Accept payment for guests’ accounts both at the time of registration and at checkout., • Maintain a house bank and make a deposit and accurate report of receipts daily., • Follow accurately all cash handling procedures, • Ensure all guest folios are accurately billed prior to departure., • Respond to guest text messaging platform, • Handle guest concerns over phone or in person, and offer resolution promptly., • Manage guest correspondence via email prior to arrival, during their stay, and after departure., • Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling, • Communicate with housekeeping, maintenance, and guest services to fulfill guest requests, • Promote the loyalty program and enroll members upon arrival., • Follow daily checklist for all front office tasks, • Answer guest inquiries about hotel services, facilities and hours of operation., • Maintain knowledge of current hotel events, activities and promotions., • Work closely with the concierge team to offer information to guests about dining and activities in the area., • Handle mail, packages, and facsimiles in the absence of the concierge., • Create reservations for guests who are at the desk or who call in after hours, • Work closely with the guest services agents to coordinate the smooth and efficient handling of guest luggage at both check-in and check-out., • Assist the bell desk in storing any luggage when needed., • Work closely with valet team to expedite the service., • Assist co-workers with payments or petty cash as required., • Follow department policies, procedures and service standards, • Follow all safety policies, • Maintain regular and predictable attendance, • Due to the fluctuation in business levels in the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance is required at all scheduled training sessions and meetings., • Other duties as assignedQualifications, • Minimum of 1 year experience in hospitality required, • Previous luxury hospitality experience an asset, • Previous Opera Cloud experience an asset, • High school diploma or equivalent required, • Hospitality Diploma is an asset, • Proficient in the English language (verbal & written), second language is an asset, • Must be able to handle a multitude of tasks in an intense, ever-changing environment, • Ability to focus attention on guest needs, remaining calm and courteous at all times, • Computer literate in Microsoft Office required, • Ability to work with various software, • Must possess a professional presentation, • Strong interpersonal and problem-solving abilities, • Highly responsible & reliable, • Ability to work well under pressure in a fast-paced environment, • Ability to work cohesively with fellow colleagues as part of a team and also with minimal supervision, • Must be available to work overnight shifts and be available to cover variety of shifts, including mornings, evenings, weekends, overtime shifts, and holidays., • Must have the ability to handle cash effectively and accurately Additional Information What is in it for you: • Hourly rate: USD $28.00 per hour, • Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe., • We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential., • Opportunity to develop your talent and grow within your property and across the world! We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Job DescriptionCompany Description Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach’s only luxury hotel, restoring one of California’s most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team. Job Description • Consistently offer professional, friendly and engaging service, • Assist guests regarding hotel facilities in an informative and helpful way, • Greet guests upon arrival with a warm and sincere welcome and register guests into the computer, verifying complete reservation details and credit information, while meeting all required LQA/Forbes standards., • Maintaining proper record keeping for guest accounts and settle the accounts upon departure while ensuring all service standards are followed, • Conduct self-audits on luxury standards, and participate in the review of audits conducted by the team., • Take initiative to add a personalized experience, • Select and block rooms for arriving guests, book same day reservations, pre-register guests as required, and sometimes escort guests to their rooms., • Issue keys and post miscellaneous charges as requested., • Accept payment for guests’ accounts both at the time of registration and at checkout., • Maintain a house bank and make a deposit and accurate report of receipts daily., • Follow accurately all cash handling procedures, • Ensure all guest folios are accurately billed prior to departure., • Respond to guest text messaging platform, • Handle guest concerns over phone or in person, and offer resolution promptly., • Manage guest correspondence via email prior to arrival, during their stay, and after departure., • Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling, • Communicate with housekeeping, maintenance, and guest services to fulfill guest requests, • Promote the loyalty program and enroll members upon arrival., • Follow daily checklist for all front office tasks, • Answer guest inquiries about hotel services, facilities and hours of operation., • Maintain knowledge of current hotel events, activities and promotions., • Work closely with the concierge team to offer information to guests about dining and activities in the area., • Handle mail, packages, and facsimiles in the absence of the concierge., • Create reservations for guests who are at the desk or who call in after hours, • Work closely with the guest services agents to coordinate the smooth and efficient handling of guest luggage at both check-in and check-out., • Assist the bell desk in storing any luggage when needed., • Work closely with valet team to expedite the service., • Assist co-workers with payments or petty cash as required., • Follow department policies, procedures and service standards, • Follow all safety policies, • Maintain regular and predictable attendance, • Due to the fluctuation in business levels in the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance is required at all scheduled training sessions and meetings., • Other duties as assignedQualifications, • Minimum of 1 year experience in hospitality required, • Previous luxury hospitality experience an asset, • Previous Opera Cloud experience an asset, • High school diploma or equivalent required, • Hospitality Diploma is an asset, • Proficient in the English language (verbal & written), second language is an asset, • Must be able to handle a multitude of tasks in an intense, ever-changing environment, • Ability to focus attention on guest needs, remaining calm and courteous at all times, • Computer literate in Microsoft Office required, • Ability to work with various software, • Must possess a professional presentation, • Strong interpersonal and problem-solving abilities, • Highly responsible & reliable, • Ability to work well under pressure in a fast-paced environment, • Ability to work cohesively with fellow colleagues as part of a team and also with minimal supervision, • Must be available to work overnight shifts and be available to cover variety of shifts, including mornings, evenings, weekends, overtime shifts, and holidays., • Must have the ability to handle cash effectively and accurately Additional Information What is in it for you: • Hourly rate: USD $28.00 per hour, • Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe., • We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential., • Opportunity to develop your talent and grow within your property and across the world! We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Job Description Reports To: Front Office Manager, General Manager Requirements: High school diploma or equivalent Ability to speak fluent English Stand for long periods of time behind the desk and front office areas Carrying or lifting items weighing up to 50 pounds. Handling objects, products, and computer equipment Willing to work weekends, and/or holidays. General Responsibilities: Provide prompt, friendly, courteous, and professional guest service. Ability to perform check-in / check-out of hotel guests in a timely and professional manner Act as the Manager on Duty (MOD) when scheduled. Specific Responsibilities: Register guests, issue room keys, provide information on hotel services, local area and room location. Answer phones in a prompt and courteous manner. Upsell rooms where possible to maximize hotel revenue. Be proficient on the use of the Property Management System. Completion of all brand trainings for their discipline. Required to log on to Brand Portal, know and learn the brand requirements needed for their position. Have a good understanding of all of hotel operating procedures. Accurately process all cash and credit card transactions in accordance with the established procedures. Administrative responsibilities such as data entry, reporting etc. Respond appropriately to guest complaints and guest requests and make appropriate service recovery actions to ensure total guest satisfaction. Perform other duties as assigned including guest room tours, special guest requests, breakfast set up, cleaning lobby area, setting up meeting room, data entry, document scanning, and preparing reports. Read and document all events, incidents in the communication log. Ensure the proper appearance of the lobby and all public areas, including the breakfast area. Ensure processes are followed to protect the identity, safety and security of the guests and fellow employees. Be proficient on the use of all front office equipment such as credit card machine, copier, and fax. Be willing and able to work any shift. Have complete knowledge of room types and offered rate plans. Fully understand the hotel’s franchise policy on guaranteed reservations and no- shows. Process cancellations and modifications to reservations. Promote goodwill by being courteous, friendly, and helpful to guests, managers, and all other associates. Promote teamwork and quality service through daily communications and coordination with other departments. Optimum Attributes: Effective communication skills Pleasant personality Good team player Good listener Well-groomed and professional appearance Open with praise and discrete with criticism Performance Standards: Annual performance evaluations are subjected to contributions of measurable value to hotel metrics and goals.