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Job DescriptionDescription: Job Summary Guides guests to appropriate table as directed by the maître d’. Interacts with the restaurant guests, fellow employees, and supervisors in a polite, courteous and hospitable manner to ensure gracious hospitality. Job Activities • Maintain professional appearance standards as directed in the Company Employee Handbook., • Anticipates and accommodates needs of the guest., • Maintains the general cleanliness and orderliness of the entrance area., • Complies with Department of Health and company sanitation standards., • Actively takes and processes reservations for guests., • Assists with incoming calls and answering questions from guests., • Responsible for checking guests’ coats and other belongings (where applicable)., • Assists with setting up front desk area, performs side-work and other opening/closing procedures as directed by management, including:, • Ensures that all appropriate menus are printed and ready for service., • Responsbile for making sure all menu books are organized with current menus., • Collects menus throughout venue during shift., • Performs opening side-work as prescribed., • Performs closing side-work as prescribed., • Reports all breakage, damage of equipment or furniture immediately to management., • Attends and participates in daily pre-service meetings., • Participates in any training sessions or departmental meetings., • Learn by listening, observing other team members and sharing knowledge while leading by example., • Portrays a positive and professional attitude., • Demonstrates knowledge of Company, its partners and supporting hotel environments., • Works as part of a team and provides help and support to all fellow team members. Requirements: Education, Experience and Skill Requirements • Company in-venue host training., • Previous hospitality experience., • Previous host experience., • Experience in a high-volume restaurant/nightclub/lounge., • Must be able to stand, lift and bend for extended periods of time., • Must be able to bend and lift to 50 lbs., • Role may include job duties or tasks requiring repetitive motion., • Exposure to hot kitchen elements or cleaning materials., • Must be able to work and remain focused in a fast-paced and ever-changing environment., • Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.

Job DescriptionThe Night Guest Laundry Attendant associate must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The NGLA is responsible for assisting guests overnight, including checking in and checking guests out in accordance with company guidelines and procedures. The NGLA is responsible for completing all laundry responsibilities, answering phones, and ensuring that safety and security procedures are in place in accordance with company guidelines and standards.MAJOR / KEY JOB DUTIES • Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates., • Assists guests overnight, checking in and checking guests out, and collecting payment in accordance with company guidelines and procedures., • Processes all laundry in compliance with company standards. This includes, but is not limited to, treating for stains, washing, drying and folding linens, terry, blankets, coverlets and shower curtains., • Process all dishware in compliance with company standards. This includes, but is not limited to, washing, drying and packaging., • Stocks all housekeeping carts, cart rooms and laundry rooms with appropriate products to ensure that PAR levels are+ maintained throughout the entire building, in compliance with brand standards., • Process reservations, registrations, payments, and departures in accordance with company guidelines and procedures., • Sets up and maintains the grab and go breakfast in accordance with brand standards., • Conducts periodic daily tours of the property to inspect for cleanliness, collecting trash and maintenance in accordance with standards., • Complies with all company policies and procedures, including prompt reporting of safety and security issues directly to the manager or the appropriate authorities, cash handling and key control.OTHER DUTIES, • Assists with the cleaning of any areas of the hotel as assigned by the manager when needed to include but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas., • Responsible for maintaining overall hotel cleanliness., • And any other duties as requested by the management team.

Job Description Join the dynamic team at the dual branded Hyatt Place Hyatt House LAX/Century Blvd. Our 400 room hotel is located less than a mile from LAX Airport and less than four miles from SoFi Stadium, you are in the heart of it at all at Hyatt Place Hyatt House LAX/Century Blvd. Job Summary The Night Manager is responsible for ensuring the operation of the Hotel during the 3rd shift in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Maintains an active supervisory role in respect to all operating departments overnight. Qualifications • High School Diploma or GED certification and equivalent work experience required., • Previous Supervisory experience in a hotel environment preferred., • Proven financial knowledge and solid computer skills required., • Must be able to convey information and ideas clearly, both oral and written., • Must work well in stressful, high-pressure situations., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary., • Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests., • Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need. Physical Demands • Long hours sometimes required, including nights and weekends., • Light work-Exerting up to 50 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Ability to stand for long hours at a time, sometimes for entire shift., • As MOD, ability to move quickly to various departments on property. Responsibilities • Approach all encounters with guests and team members in a friendly, service-oriented manner., • Maintain regular attendance in compliance with RCMI Hotel standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes proper dress and correct nametag when working., • Comply at all times with RCMI standards and regulations to encourage safe and efficient hotel operations., • Must, at all times, be attentive, friendly, helpful and courteous to all guests, managers, and other team members., • Oversee reviews, training and development of staff to achieve hotel service quality standards., • Oversee and participate in guest registration and check out procedures., • Motivate staff and establish a productive working environment for hotel., • Balance and audit for accuracy all room revenue, food and beverage revenue and telephone/internet revenue; assist in the preparation of all reports relevant to daily revenues., • Balance and audit for accuracy all room and tax charges and guest and house accounts., • Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information., • Perform all Guest Service Agent functions as required; assist in booking room reservations; in answering hotel phone calls and notifying guests of messages; facilitate proper security of department keys., • Respond quickly to guest requests in a friendly manner. Follow up to ensure guest satisfaction., • Analyze and generate reports and communicate information to team members and appropriate departments., • Have full knowledgeable of hotel property, amenities, area attractions and transportation options., • Maintain correct procedures for hotel accounting, credit control and handling of financial transactions., • Maintain procedures for security of guest security., • Knowledge of all emergency procedures., • Strive to increase the level of guest satisfaction by sharing all guest service data provided by the brand on a consistent basis., • Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follow up to ensure guest satisfaction., • Fulfill Manager on Duty shifts., • Motivate, coach, counsel and discipline all team members according to RCMI standards., • Develop team member morale and ensure all team members are fully trained., • Maximize room revenue and occupancy by reviewing status daily. Analyze variances, monitor credit report and maintain close observation of daily house count., • Perform all jobs within the Front Desk when needed., • Work closely with accounting on follow-up items, i.e. rejected credit cards, team member discrepancies, etc., • Operate all aspects of the front office system, including software maintenance, report generation and analysis, and simple programming., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Maintain constant and effective communication with Housekeeping, Reservations, Sales and Credit Manager. Benefits • Medical insurance for you and your qualifying family provided at no-cost, in addition to low cost options for dental, vision, flex spending, disability and life insurance coverage., • Paid vacation, sick, and holiday time., • Discounted room nights world-wide., • 401(k) Plan with Employer Match Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, Inclusion, empathy, experimentation and wellbeing.

Job Description Are you the One? If you have 3 years Hotel front office experience with a minimum of 1 year at the supervisory level with a High School diploma or higher-level education and ready to work the evening shift, this may be the opportunity for you! Key Responsibilities • Directly supervise all front office personnel and ensure proper completion of all front office duties., • Direct and coordinate the activities of the front desk, reservations, guest services, and telephone areas., • Ensure the proper appearance of the lobby and all public areas, including the complimentary breakfast area., • Act as the Manager on Duty (MOD) when scheduled as such by the General Manager. The ideal candidate will: • Send Greens Light: Send a daily end of the daily activity and accomplishment email to the General Manager and a copy to the VP Operations., • Be proficient in the use of the property management system, and train front desk personnel on the system., • Have a good understanding of all of hotel operating procedures., • Enforce all existing and new policies and procedures with the front office and breakfast area staff., • Maintain proper staffing in all front office areas and the breakfast area., • Prepare and post the front office and breakfast area staff work schedules in a timely fashion., • Conduct regular performance reviews of the front office and breakfast area staff., • Constantly monitor front office communications logs., • Monitor appearance of all front desk and breakfast area staff, to ensure they are following company uniform policy., • Conduct weekly departmental meetings, and individual meetings as needed., • Supervise delegated responsibilities and follows up., • Be proficient on the use of all front office equipment such as credit card machine, copier, and fax., • Exhibit good leadership skills., • Maintain all equipment, conduct an inventory on the last day of each accounting period, and maintain office and breakfast area supplies at par., • Inform the General Manager of any unique situations or unusual developments in front office operations., • Handle guest complaints effectively., • Be willing and able to work any shift, including audit and fill in when other employees are not able to work their scheduled shift., • Complete weekly schedules for front office and breakfast area staff as per standard operating procedures., • Understand the Chart of Accounts in order to code the invoices for the Front Office and the breakfast area., • Process reservations by mail, telephone, fax and central reservation systems referrals., • Process reservations received from sales office and other hotel departments., • Have complete knowledge of room types and offered rate plans., • Open and close out discount rates on reservation systems when applicable., • Fully understand the hotels franchise policy on guaranteed reservations and no-shows., • Process cancellations and modifications to reservations., • Promote goodwill by being courteous, friendly, and helpful to guests, managers, and all other associates. What are we looking for? To fulfill this role successfully, you must possess the following minimum qualifications: • Effective Communication skills, • Pleasing personality, • Good team player, • Good listener, • Well-groomed and professional appearance., • Open with praise, discrete with criticism.

Job Description Location: Element Anaheim 1600 S. Clementine Street Anaheim CA 92802 Life as an Assistant General Manager: • Directly supervises the Front Desk, F&B, Housekeeping and Engineering staff and department operations (e.g. hiring, terminating, disciplinary actions, performance evaluations). Schedules subordinates, maintaining adequate staffing levels while adhering to labor standards guidelines. Assists the Accounting Clerk in Accounts Payable and Accounts Receivable work processes., • Assures maximum guest service through training, including but not limited to: hotel property management system, inventory management, hotel amenities, the local area, shopping, dining, entertaining and execution of current groups, sites and hotel VIPs, • Maintains accurate records including direct bill accounts, credit card transactions, direct bill accountings, and wholesale reservation maintenance and billing., • Adheres to all franchise and company procedures and regulations as well as standard operating procedures; aligned with Marriott Hospitality and Lodging Dynamics Hospitality Group., • Maintains and implements established Emergency Procedures, assuring the security of guests and monies., • Assists General Manager in annual wage scale surveys; ensures employee wages follow wage and salary guidelines as well as payroll processing procedures and P&L Statements and Ownership Critique. What we're looking for: • A minimum of 3 years Hotel Management experience is required and a Bachelor's Degree in Business Administration or Hospitality management is preferred., • Skills: Strong Leadership, oral & written communication, customer service, and computer skills, • Accounting knowledge, • Attention to detail and organizational ability, • Must be proactive, highly skilled at multitasking and good at conflict resolution, • Must work well in team environment and present a professional demeanor What to expect in your first few months: You will begin by learning about the different properties in our portfolio, inside and out! From there, we'll have you working closely with the General Manager! As your work grows, you'll play an important role in assisting the FD, F&B team, Housekeeping and Engineering at creating an environment that achieves the highest possible employee & guest satisfaction, as well as overall profit for the hotel! The perks working for us: • Full suite of benefits including health, dental, vision, 401(k), pet insurance, and other supplemental benefits, • Paid time off for full AND part time associates, • Travel discounts at hotel partners and franchises around the world, • Participation in our Wellness program, • On-demand pay opportunities for instant pay between paychecks, • Leadership development program and growth opportunities How to apply: Join us! Submit your application online! Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Lodging Dynamics Hospitality Group LLC participates in E-Verify, the federal program for electronic verification of employment eligibility. About Lodging Dynamics: Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors. Employment is contingent upon successful completion of a background check, conducted in accordance with applicable law. A prior conviction does not automatically disqualify you; factors such as the nature of the offense and job-related requirements will be considered. Job Posted by ApplicantPro

Job Description JOB OVERVIEW The Assistant Front Office Manager supports in overseeing the daily operations of the Front Office Department. This role is responsible for ensuring exceptional guest service, operational efficiency, team development, and compliance with hotel standards. Primary oversight includes Front Desk and PBX operations, while providing leadership and support to Bell Services, Concierge, Valet/Parking, and other guest service areas as needed. Such a position serves as a departmental leader, acting on behalf of Front Office leadership when required and ensuring a seamless guest experience throughout all stages of the stay. WHAT WE OFFER • Pay rate: $70,304 annually, • Medical, dental, vision insurance, • 401(k) with company matching, • Complimentary Employee Meals, • Exclusive worldwide Hilton employee travel discount program, • ... and more DUTIES AND RESPONSIBILITIES • Oversee daily Front Desk and PBX operations to ensure efficient and hospitable service, • Ensure accurate handling of reservations, check-ins, check-outs, billing, and payment transactions, • Resolve guest concerns and service recovery situations promptly and professionally, • Maintain high levels of guest satisfaction and support departmental service goals and quality standards, • Monitor guest feedback, satisfaction scores, and online reviews, implementing corrective actions as needed, • Serve as Manager on Duty (MOD) when assigned, • Supervise, coach, and support Front Office team members in their daily responsibilities, • Assist with recruitment, onboarding, training, scheduling, and performance management, • Conduct daily shift meetings and ensure adherence to departmental policies and procedures, • Support employee engagement, accountability, and professional development, • Assist with performance evaluations and disciplinary processes in accordance with company policies, • Ensure completion of required reports, logs, audits, and departmental documentation, • Monitor labor costs, overtime, attendance, meal compliance, and productivity standards, • Assist with departmental budgeting, expense control, and inventory management, • Maintain compliance with cash handling, credit card security, and financial procedures, • Partner with Housekeeping, F&B, Engineering, Reservations, Revenue Management, Sales, and other departments to ensure operational success, • Ensure compliance with hotel, brand, QA, AAA, safety, and sustainability standards, • Assist with emergency preparedness, security procedures, and risk management initiatives, • Represent the Front Office Department in the absence of the senior management QUALIFICATIONS AND REQUIREMENTS Education & Experience • High school diploma or equivalent required; associate’s or bachelor’s degree in Hospitality Management, Business Administration, or related field preferred, • Minimum 2 years of Front Office supervisory experience in a full-service hotel environment required., • Previous experience with hotel property management systems (PMS) and guest service operations required Required Skills/Abilities • Strong leadership, communication, and interpersonal skills, • Demonstrated ability to manage multiple priorities in a fast-paced environment, • Sound judgment, problem-solving, and conflict resolution abilities, • Proficiency in hotel systems and Microsoft Office applications, • Ability to foster effective working relationships across departments Schedule The work schedule is based on the demands of the business you must be available days, nights, weekends, and/or holiday availability are required. Physical, Mental and Environmental & Technical Demands Fast-paced environment, multiple tasks to be handled under time constraint. Must be able to bend, crouch, kneel, and twist in the work area. The role involves frequent standing, walking, bending, kneeling, climbing, lifting, pushing, and pulling objects weighing up to 250lbs. often for extended periods. Must be able to maneuver around property. Must be able to sit for prolonged periods of time. Must be able to operate a computer, telephone, and copier. Must have manual dexterity to operate all office equipment. May include exposure to high levels of ambient noise for prolonged periods, and the employee must be able to perform essential job functions effectively in such conditions. Grooming All employees must maintain a neat, clean, and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained as part of the orientation process. STANDARD SPECIFICATIONS Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as (per the Fair Labor Standards Act). Sun Hill is an Equal Opportunity Employer committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, citizenship status, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.

Job Description About the Role: The Rooms Controller plays a pivotal role in managing and optimizing room inventory and reservations within a hospitality environment, ensuring maximum occupancy and revenue generation. This position requires close collaboration with front office, housekeeping, and sales teams to coordinate room availability and maintain seamless guest experiences. The Rooms Controller is responsible for monitoring room allocation,and implementing strategies to balance occupancy with guest satisfaction. By analyzing booking trends and adjusting room rates accordingly, the Rooms Controller helps drive profitability while maintaining operational efficiency. Ultimately, this role ensures that room resources are utilized effectively to meet both business objectives and guest expectations. Minimum Qualifications: • High school diploma or equivalent; associate or bachelor’s degree in hospitality management or related field preferred., • Minimum of 2 years experience in hotel operations, front office, or room management roles., • Proficiency with property management systems (PMS) and reservation software., • Strong organizational skills with attention to detail and the ability to multitask effectively., • Excellent communication and interpersonal skills to work collaboratively with diverse teams. Preferred Qualifications: • Experience working in a mid-size to large hotel or resort environment., • Knowledge of revenue management principles and dynamic pricing strategies., • Familiarity with advanced data analysis tools and reporting software., • Certification in hospitality or hotel management (e.g., CHIA, CHA) is a plus., • Demonstrated ability to lead or train junior staff in room control procedures. Responsibilities: • Manage daily room inventory and allocation to maximize occupancy and revenue., • Assist the front desk, when needed., • Coordinate with front desk and housekeeping teams to ensure accurate room status updates and timely room readiness., • Monitor and analyze booking patterns and market trends to forecast demand and adjust room availability accordingly., • Implement and maintain room control procedures to optimize room assignments and minimize overbooking or vacancies., • Collaborate with sales and marketing departments to support promotional activities and special group bookings., • Prepare regular reports on room occupancy, revenue performance, and forecast accuracy for management review., • Resolve any discrepancies or issues related to room assignments and guest accommodations promptly and professionally., • Perform any other duties as requested by management. Skills: The Rooms Controller utilizes strong organizational and analytical skills daily to monitor room availability and forecast demand accurately. Effective communication skills are essential for coordinating with multiple departments to ensure smooth operations and guest satisfaction. Proficiency with property management systems enables the Rooms Controller to update room statuses, manage reservations, and generate reports efficiently. Problem-solving skills are applied to resolve booking conflicts and optimize room assignments under varying conditions. Additionally, knowledge of revenue management and data analysis supports strategic decision-making to maximize occupancy and profitability.

Job DescriptionDescription: Director of HospitalityThe Variel at Woodland Hills | Luxury Senior Living Community Salary: Competitive DOE + Benefits Are you passionate about creating exceptional guest experiences and leading high-performing service teams? The Variel at Woodland Hills, a premier luxury senior living community opened in 2021, is seeking an experienced and service-driven Director of Hospitality to elevate the resident and guest experience across our vibrant Independent Living, Assisted Living, and Memory Care community. This is an exciting opportunity for a hospitality professional who thrives in a luxury environment and understands that every interaction matters. We are looking for a leader who can inspire teams, solve challenges with grace, and create an atmosphere where residents feel valued, welcomed, and truly at home. About The Variel The Variel is one of Southern California's most luxurious senior living communities, offering resort-style amenities, exceptional dining, engaging programs, and personalized services for older adults. Our residents expect and deserve a five-star experience, and our hospitality team plays a critical role in delivering it every day. Position Summary The Director of Hospitality serves as the leader of the community's front-facing operations, overseeing the Front Desk, Concierge, Valet, and Security teams. This role is responsible for creating a culture of service excellence while ensuring residents, families, visitors, and team members receive a warm and professional experience from arrival to departure. The ideal candidate is a hands-on leader who is highly visible throughout the community, excels at relationship building, and is passionate about creating memorable experiences. What You'll DoLead Hospitality Operations • Oversee daily operations of the Concierge, Front Desk, Valet, and Security departments, • Ensure exceptional customer service standards are consistently delivered, • Develop and improve service protocols, workflows, and operational efficiencies, • Maintain a polished, professional, and welcoming environment throughout the communityElevate the Resident & Family Experience, • Serve as a primary resource for resident, family, and guest concerns, • Respond to and resolve concerns with professionalism, empathy, and urgency, • Build meaningful relationships with residents and families, • Promote a culture focused on hospitality, engagement, and service excellenceDevelop and Inspire Teams, • Recruit, train, coach, and mentor hospitality team members, • Conduct performance evaluations and ongoing coaching, • Foster accountability, teamwork, and professional growth, • Lead regular service excellence and communication trainingDrive Service Excellence, • Establish and maintain luxury hospitality standards, • Monitor resident satisfaction and implement improvements, • Conduct quality assurance audits and service observations, • Identify opportunities to enhance the overall resident experienceAdministrative Leadership, • Manage department staffing, scheduling, and budgets, • Monitor performance metrics and operational goals, • Ensure compliance with company policies and safety standards, • Collaborate closely with Executive Leadership and department directorsWhat We're Looking For, • A natural relationship builder, • Strong communicator with exceptional emotional intelligence, • Visible, hands-on leadership style, • Ability to remain calm and professional in challenging situations, • Passion for creating meaningful experiences for older adults and their families, • Commitment to excellence, accountability, and teamworkWhy Join The Variel?, • Work in one of Southern California's most beautiful luxury senior living communities, • Opportunity to shape and elevate the resident experience, • Collaborative and supportive leadership team, • Competitive compensation and benefits package, • Make a meaningful impact in the lives of seniors and their families every day If you are a hospitality professional who believes service is more than a job—it's a calling—we would love to hear from you. Apply today and help us create extraordinary experiences at The Variel. Requirements: QualificationsRequired Experience • Minimum 3 years of leadership experience in hospitality, guest services, resident services, hotel operations, luxury residential communities, country clubs, resorts, senior living, or related service industries, • Proven success leading customer-facing teams, • Experience resolving escalated customer, guest, or resident concerns, • Strong operational and team leadership skillsPreferred, • Bachelor's Degree in Hospitality Management, Business Administration, or related field, • Luxury hotel, resort, senior living, or high-end residential experience, • Experience managing multiple departments and service teams

Job Description SALES SPECIALIST Courtyard by Marriott Los Angeles Century City/Beverly Hills Position Overview We are seeking a dynamic taskmaster and goal-oriented Sales Specialists to run the sales efforts at our Courtyard by Marriott Los Angeles Century City/Beverly Hills. This role will focus on responding to business travel, group, catering, and extended stay business requests. The ideal candidate will have strong administrative skills, an understanding of the hotel sales, exhibit exceptional initiative and resourcefulness, and a passion for impressive customer service. Key Responsibilities • Customer Relationships: Build and maintain strong relationships with corporate clients, travel managers, and local businesses to drive repeat bookings and referrals., • Teamwork: Foster a collaborative environment with the operations team that encourages cooperation, teamwork, and excellence in service., • Rate Understanding: Work closely with the corporate revenue management team to get pricing for clients that maximize occupancy and revenue., • Sales Activities and Presentations: Daily proposal and lead follow-up. Prepare and share compelling sales presentations and proposals to potential clients, showcasing the unique features and benefits of the hotel., • Performance Tracking: Monitor sales metrics and monthly production. Document sales activities and outcomes in Delphi and OneSource., • Customer Experience Focus: Ensure that the needs and preferences of business and group guests are prioritized, leading to high levels of satisfaction and loyalty. Qualifications • Minimum 2+ years of hotel sales department and/or front desk experience with Marriott background., • A self-starter with initiative, drive and passion who is goal oriented., • Exceptional cross-departmental communication and organizational skills., • Strong client relationship and service skills., • Proficiency in Marriott systems including Stay PMS (Fosse), OneSource, Empower, MINT, MDash, Delphi, Agency360+, and Microsoft Office Suite., • Bachelor’s degree in Business Administration, Hospitality Management, or a related field preferred. Company DescriptionPacifica Host Hotels is a privately owned and managed hotel company with a diverse portfolio of properties across key West Coast and Sunbelt markets. The company focuses on delivering strong financial performance through hands on ownership and management, while creating welcoming, guest centric experiences that reflect each hotel's unique location and character.Pacifica Host Hotels is a privately owned and managed hotel company with a diverse portfolio of properties across key West Coast and Sunbelt markets. The company focuses on delivering strong financial performance through hands on ownership and management, while creating welcoming, guest centric experiences that reflect each hotel's unique location and character.

Job DescriptionWho We AreWith a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity, and professionalism coupled with our core values of excellence, innovation and care for people, continues to define us. Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live. Job DescriptionThe Manager Assistant supports the assigned Manager in overseeing the day to day operations of the association and serves as a key liaison for community information and resident services. This role also assists in supervising onsite staff and ensures efficient administrative support across departments. Action seeks a full-time Manager Assistant to support at onsite team at our luxury association, Elleven, located in Los Angeles. Schedule: Monday - Friday 10:00 am - 6:30 pm (must be flexible outside these hours for emergencies/staff coordination) Compensation: $29.00 - $35.00 per hour, depending upon experience.Key Responsibilities • Provide administrative support including correspondence, scheduling, and meeting preparation, • Draft and distribute agendas, notices, reports, and meeting minutes, • Maintain vendor records, insurance documents, contracts, calendars, and websites, • Coordinate and support Architectural Review Committee meetings and inspections, • Assist with member services, respond to resident concerns, and issue access devices, • Assist management with supervising, scheduling, and training front desk staff, • Process accounts receivable, verify invoices, and prepare monthly delinquency reports, • Conduct common area inspections and generate work orders, • Serve as Manager on Duty in the Manager’s absence, • Perform other duties as assigned Requirements / Qualifications, • High school diploma or equivalent. College degree in business, real estate, or a relevant field is preferred., • Minimum of 2 years of office experience. Property management, hotel, or related industry experience preferred., • Excellent organizational, communication, and multitasking skills., • Strong judgement, professionalism and customer service focus., • Demonstrates confidentiality and diplomacy when handling challenging situations., • Must be flexible and willing to work occasional overtime when needed., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software. Team Member Perks, • Award Winning Culture: Proud recipient of the 2025 Great Place to Work Certification, • Highly Rated Employer: Check out our Glassdoor reviews - Glassdoor Reviews, • Collaborative Culture: Work in an environment that values teamwork, innovation, and mutual respect., • Comprehensive Benefits: Competitive salary, health insurance, and 401(k) matching., • Work-Life Balance: Enjoy PTO plus sick time, holiday pay, and your birthday holiday., • Technology Investment: Work with the industry's leading tools and resources to ensure efficiency and empower team members to succeed., • Commitment to Growth: Be a part of a company that prioritizes success and provides the support needed to thrive and achieve organizational goals.Why You'll Love Working at ActionAt Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members. We also provide generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members. We are committed to investing in the infrastructure, technology, training, and tools you need to excel in your role. Our relentless dedication to our company values and culture ensures a workplace where you feel heard, supported, and valued. Join us at Action Property Management and make a meaningful impact. Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description About the Role: The Front Office Lead plays a pivotal role in ensuring the smooth and efficient operation of the front office department within a hospitality or corporate environment. This position is responsible for overseeing daily front desk activities, managing guest relations, and supporting the Front Office Manager and the Assistant Front Office Manager in delivering exceptional customer service. The role requires coordinating with various departments to maintain seamless communication and operational flow, while also handling administrative tasks such as scheduling and reporting. The Front Office Lead acts as a key point of contact for both guests and staff, resolving issues promptly and maintaining high standards of professionalism. Ultimately, this position contributes significantly to enhancing the overall guest experience and operational excellence of the front office team. Minimum Qualifications: • High school diploma or equivalent; associate or bachelor’s degree in hospitality management or related field preferred., • Minimum of 3 years of experience in front office operations within the hospitality industry, including supervisory responsibilities., • Proficiency with property management systems (PMS) and Microsoft Office Suite., • Strong communication and interpersonal skills with a customer-focused approach., • Ability to work flexible hours, including weekends and holidays, as required. Preferred Qualifications: • Bachelor’s degree in hospitality management, business administration, or a related field., • Experience with advanced front office software and reservation systems., • Certification in hospitality management or customer service excellence., • Demonstrated leadership experience in a multi-departmental hotel or resort environment., • Bilingual abilities or additional language skills relevant to the guest demographic. Responsibilities: • Supervise and coordinate daily front desk operations to ensure efficient and courteous service to all guests and visitors., • Assist the Front Office Manager and the Assistant Front Office Manager in staff scheduling, training, and performance evaluations to maintain a motivated and skilled team., • Handle guest inquiries, complaints, and special requests promptly and professionally to ensure guest satisfaction., • Maintain accurate records of reservations, check-ins, check-outs, and billing processes using property management systems., • Collaborate with housekeeping, maintenance, and other departments to ensure timely room availability and resolve operational issues., • Prepare and submit daily reports on front office activities, occupancy, and revenue to senior management., • Implement and uphold company policies and procedures to ensure compliance and operational consistency., • Support the onboarding and continuous development of front office staff to enhance service quality and efficiency., • Perform any other duties as requested by management Skills: The Front Office Lead utilizes strong organizational and leadership skills daily to manage front desk operations and coordinate team activities effectively. Excellent communication skills are essential for interacting with guests, resolving conflicts, and collaborating with other departments to ensure a seamless guest experience. Proficiency in property management systems and reservation software enables accurate handling of bookings, billing, and reporting tasks. Problem-solving skills are frequently applied to address guest concerns and operational challenges promptly and professionally. Additionally, the ability to train and mentor staff supports continuous improvement in service quality and team performance.

Job Description If you thrive on creating memorable guest experiences, leading dynamic teams, and turning everyday moments into something special, we’d love to meet you. Montrose at Beverly Hills, in West Hollywood, CA is seeking a Front Office Manager who brings both operational excellence and genuine hospitality to every shift. Why this role matters: As the face of Montrose at Beverly Hills, the Front Office sets the tone for every guest interaction. You’ll lead a team that ensures each arrival feels like a warm welcome home and every departure ends with a smile. This is your chance to elevate service standards, inspire your team, and make a lasting impact on our guest experience. What you’ll do: • Manage and lead the operations of the front desk/night audit and valet to ensure an optimal level of service and hospitality is provided to the guests., • Lead, train, and motivate a talented Front Desk team to deliver exceptional service every day., • Oversee daily front office operations, ensuring smooth check-ins, check-outs, and guest satisfaction., • Prepare department schedules in accordance with labor standards, forecasted occupancy and business needs., • Review and approve department's payroll., • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Partner with Housekeeping, Engineering, Sales, and other departments to create a seamless guest journey., • Resolve guest concerns promptly and efficiently with professionalism, empathy, and creativity., • Participate in the recruitment process for the department by attracting, hiring, retaining and motivating all employees., • Interview, hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate., • Maintain open line of communications with each department, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not limited to those contained in the associate handbook, • Properly handle and account for keys, • Perform other assignments as directed by the General Manger., • Leads the Health and Safety Committee, Binder/Documentation., • Be knowledgeable of policies regarding emergency procedures and security concerns Promote an accident prevention program to minimize liabilities and related expenses., • Will be available to cover vacation days and time off requests, • Identifies and records special billing instructions What we’re looking for: • Proven experience as a Front Office Supervisor, Assistant Manager, or similar role in a full-service hotel environment., • Strong leadership skills with a hands-on, service-first approach., • Be self-motivated and use time wisely, • Excellent communication, organization, and problem-solving abilities., • Tech-savvy with hotel systems and experience with Opera Cloud., • A passion for hospitality and team development., • Opportunities for growth within our expanding portfolio., • Competitive salary, bonus potential, and comprehensive benefits., • The chance to make a meaningful impact every single day. Qualifications and Requirements: • High School diploma /Secondary qualification or equivalent., • Experience with Opera Cloud. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems., • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs. occasionally., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Join Us and Enjoy: • Annual Salary based on experience $80,000 - 86,000, • Health, vision, and dental insurance, • 401(k), • Cell phone allowance, • Paid Time-off and Paid Holidays, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • Employee discount, • Flexible spending account, • Life insurance, • Parental leave, • Referral program, • Discount programs for shopping, travel, tickets and more., • Access to our Talent team to help you reach your career growth goals.

Job Description Director of HospitalityThe Variel at Woodland Hills | Luxury Senior Living Community Salary: Competitive DOE + Benefits Are you passionate about creating exceptional guest experiences and leading high-performing service teams? The Variel at Woodland Hills, a premier luxury senior living community opened in 2021, is seeking an experienced and service-driven Director of Hospitality to elevate the resident and guest experience across our vibrant Independent Living, Assisted Living, and Memory Care community. This is an exciting opportunity for a hospitality professional who thrives in a luxury environment and understands that every interaction matters. We are looking for a leader who can inspire teams, solve challenges with grace, and create an atmosphere where residents feel valued, welcomed, and truly at home. About The Variel The Variel is one of Southern California's most luxurious senior living communities, offering resort-style amenities, exceptional dining, engaging programs, and personalized services for older adults. Our residents expect and deserve a five-star experience, and our hospitality team plays a critical role in delivering it every day. Position Summary The Director of Hospitality serves as the leader of the community's front-facing operations, overseeing the Front Desk, Concierge, Valet, and Security teams. This role is responsible for creating a culture of service excellence while ensuring residents, families, visitors, and team members receive a warm and professional experience from arrival to departure. The ideal candidate is a hands-on leader who is highly visible throughout the community, excels at relationship building, and is passionate about creating memorable experiences. What You'll DoLead Hospitality Operations • Oversee daily operations of the Concierge, Front Desk, Valet, and Security departments, • Ensure exceptional customer service standards are consistently delivered, • Develop and improve service protocols, workflows, and operational efficiencies, • Maintain a polished, professional, and welcoming environment throughout the communityElevate the Resident & Family Experience, • Serve as a primary resource for resident, family, and guest concerns, • Respond to and resolve concerns with professionalism, empathy, and urgency, • Build meaningful relationships with residents and families, • Promote a culture focused on hospitality, engagement, and service excellenceDevelop and Inspire Teams, • Recruit, train, coach, and mentor hospitality team members, • Conduct performance evaluations and ongoing coaching, • Foster accountability, teamwork, and professional growth, • Lead regular service excellence and communication trainingDrive Service Excellence, • Establish and maintain luxury hospitality standards, • Monitor resident satisfaction and implement improvements, • Conduct quality assurance audits and service observations, • Identify opportunities to enhance the overall resident experienceAdministrative Leadership, • Manage department staffing, scheduling, and budgets, • Monitor performance metrics and operational goals, • Ensure compliance with company policies and safety standards, • Collaborate closely with Executive Leadership and department directorsWhat We're Looking For, • A natural relationship builder, • Strong communicator with exceptional emotional intelligence, • Visible, hands-on leadership style, • Ability to remain calm and professional in challenging situations, • Passion for creating meaningful experiences for older adults and their families, • Commitment to excellence, accountability, and teamworkWhy Join The Variel?, • Work in one of Southern California's most beautiful luxury senior living communities, • Opportunity to shape and elevate the resident experience, • Collaborative and supportive leadership team, • Competitive compensation and benefits package, • Make a meaningful impact in the lives of seniors and their families every day If you are a hospitality professional who believes service is more than a job—it's a calling—we would love to hear from you. Apply today and help us create extraordinary experiences at The Variel. QualificationsRequired Experience • Minimum 3 years of leadership experience in hospitality, guest services, resident services, hotel operations, luxury residential communities, country clubs, resorts, senior living, or related service industries, • Proven success leading customer-facing teams, • Experience resolving escalated customer, guest, or resident concerns, • Strong operational and team leadership skillsPreferred, • Bachelor's Degree in Hospitality Management, Business Administration, or related field, • Luxury hotel, resort, senior living, or high-end residential experience, • Experience managing multiple departments and service teams PI285469788

Job Description SALES SPECIALIST Position Overview We are seeking a dynamic taskmaster and goal-oriented Sales Specialists to run the sales efforts at our Los Angeles Century City/Beverly Hills. This role will focus on responding to business travel, group, catering, and extended stay business requests. The ideal candidate will have strong administrative skills, an understanding of the hotel sales, exhibit exceptional initiative and resourcefulness, and a passion for impressive customer service. Key Responsibilities • Customer Relationships: Build and maintain strong relationships with corporate clients, travel managers, and local businesses to drive repeat bookings and referrals., • Teamwork: Foster a collaborative environment with the operations team that encourages cooperation, teamwork, and excellence in service., • Rate Understanding: Work closely with the corporate revenue management team to get pricing for clients that maximize occupancy and revenue., • Sales Activities and Presentations: Daily proposal and lead follow-up. Prepare and share compelling sales presentations and proposals to potential clients, showcasing the unique features and benefits of the hotel., • Performance Tracking: Monitor sales metrics and monthly production. Document sales activities and outcomes in Delphi and OneSource., • Customer Experience Focus: Ensure that the needs and preferences of business and group guests are prioritized, leading to high levels of satisfaction and loyalty. Qualifications • Minimum 2+ years of hotel sales department and/or front desk experience with Marriott background., • A self-starter with initiative, drive and passion who is goal oriented., • Exceptional cross-departmental communication and organizational skills., • Strong client relationship and service skills., • Proficiency in Marriott systems including Stay PMS (Fosse), OneSource, Empower, MINT, MDash, Delphi, Agency360+, and Microsoft Office Suite., • Bachelor’s degree in Business Administration, Hospitality Management, or a related field preferred.

Job Description Director of Front Office Job Description Reporting to: Hotel Manager Summary of Position: The Director of Front Office will be responsible for coordinating the provision of world-class front office service to hotel guests. Directs the Guest Attaché Team. Ensures prompt and complete satisfaction of guest requests in a professional and timely resolution of guest complaints. Maintains accurate occupancy data and assists in maximizing daily rooms revenue through the application of effective yield management sales strategies. Summary of Essential Functions: • Works with Guest Attaché Team, Front Office Management, Sales & Revenue Management, and Valet leadership to ensure highest level of service, efficient operations and compliance., • Oversees the satisfaction of all guest requests and the resolution of all complaints received by all listed departments., • Monitors, reconciles and communicates accurate occupancy information to all hotel departments., • Assist all Department Managers in ensuring high level of guest satisfaction and ensure all complaints are addressed appropriately and logged into ALICE., • Acts as the hotels OPERA and ALICE champion., • Monitors department efficiency and praises or holds staff accountable for performance., • Monitors and manages labor in all areas., • Mentors and develops Managers and Staff and helps them identify career paths., • Works closely with other department heads for any needs in any of the Front Office areas., • Supervises new-hires and continuing training in all listed areas., • Works with Director of Sales to determine room rates based on occupancy and revenue goals., • Monitors through the Front Office Manager, cashier accuracy and over and short data, taking action and providing additional training as necessary., • Ensures Credit Limit report is monitored on a daily basis, ensuring timely payment on accounts., • Evaluates changes in guest needs, the hotel’s guest mix, and industry and competitive trends to recommend appropriate product/service and operational changes to be made to ensure guest and employee satisfaction, and exceptional financial returns., • Interacts frequently with guests to ensure total satisfaction with hotel services., • Recruits and interviews all Butlers and Guest Relations Executive Team members. Final approval from Executive Leadership., • Oversees training of all Front Office area employees., • Evaluates individual Manager performance, determining improvement and training needs and advancement requirements., • Plans in advance for special events and ensures execution of plan., • Supervises Front Desk preparation for all sold-out nights., • Assists in investigating all cashier overages or shortages as reported by Controller and Director of Finance., • Evaluates department operations and recommends changes to improve department efficiency, effectiveness and guest satisfaction., • Sets goals for Front Office Department Manager., • Attends pre-con meetings when held., • Maintains clean and excellent condition of lobby, Front Desk, and Back Office., • Ensures each department operates with sufficient inventories of office supplies., • Ensures the provision of all appropriate information and collateral materials to guests., • Ensures accurate communication of information to guest regarding all hotel operating hours., • Attends and participates in departmental meetings for all Front Office Areas., • Ability to make decisions on imperfect information., • Agility in multi-tasking., • Bias toward action., • Decisiveness., • Other duties as assigned by Hotel Manager. Guest Relations: • Applies excellent guest relations skills when interacting with guests., • Interacts with guests in a friendly and professional manner., • Anticipates guest needs, demonstrating discretion and a sense of urgency, ensuring complete guest satisfaction, encouraging guests to return and make the Chateau their home away from home., • Familiar and knowledgeable about the hotel and able to explain the locations and operating hours of hotel facilities., • Responds to all guest requests for information and services in a timely manner., • Treats guests and colleagues with courtesy and respect., • Consistently maintains a positive attitude that ensures the best guest experience and a happy, respectful work environment., • Recognizes returning guests, promoting an environment of warmth, exclusivity, and personalization., • Handles all guest complaints according to Chateau Service Guidelines, notifies appropriate individuals immediately giving all relevant details., • Adheres to hotel telephone etiquette, message, and call handling procedures., • Reads departmental handover and bulletin board on a daily basis., • Demonstrates ability to provide coverage in other hotel departments as directed., • Completes special projects and duties as assigned. General: • Reports to work as scheduled, in uniform, well groomed, and ready to be in position., • Demonstrates a friendly attitude to co-workers and all other hotel staff at all times., • Notifies appropriate individual promptly and fully of any problems and/or unusual matters of significance., • Is polite, friendly, and helpful to guests, management and fellow employees., • Executes emergency procedures in accordance with hotel standards., • Complies with required safety regulations and procedures., • Complies with hotel standards, policies and rules., • Recycles whenever possible., • Remains current with hotel information and changes., • Complies with hotel uniform and grooming standards., • Your work schedule will be determined by the needs of the business, including weekends and evening shifts up to and including closing time within the food & beverage operation or overnight work. In addition, your schedule may change at times based on these needs. Summary of Job Requirements: • 5+ years similar work experience., • 21+ years of age., • A Bachelor degree in hospitality required., • Strong communication and people skills., • Prior hospitality experience in similar position, luxury experience preferred but not required., • Flexible schedule., • Ability to multitask and work in a fast paced environment. Note: This job description is not intended to be a contract for employment, and the employer reserves the right to make any necessary revisions to the job description at any time.

Job DescriptionDescription: Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to such success. We are recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Night Audit/Security! About this Location: This position is located at the Embassy Suites in Arcadia, CA. A city nestled by the San Gabriel Mountains, known for it’s blend of suburban charm and natural beauty. Home to the renowned Los Angeles County Arboretum & Botanic Garden and the historic Santa Anita racetrack. Arcadia offers a unique blend of outdoor recreation and rich cultural heritage. Why do we need you? The Night Audit Security position is primarily responsible for maintaining the safety and security of guests, employees, and hotel property during overnight hours. This role requires a highly visible and proactive security presence throughout the hotel, including conducting patrols, responding to incidents, monitoring suspicious activity, enforcing hotel policies, and ensuring a safe and welcoming environment at all times. In addition to security responsibilities, this position also performs essential night audit functions, including balancing and reconciling daily financial transactions, preparing overnight reports, and ensuring the accuracy of revenue reporting for all hotel departments. What you will do: Night Audit Duties: 1. Perform all audit procedures and prepare required audit reports as set forth by the hotel and company daily., 2. Balance all cash receipts, reconcile daily revenue, and make deposits of cash., 3. Prepare the front office for morning operations and reset the day’s business., 4. Act as Guest Services Agent and Manager on Duty during nighttime hours., 5. Handle wake-up call requests, PBX operations, and other front desk functions as needed., 6. Attend and participate in front office meetings and training sessions., 7. Support and adhere to company values, mission statement, service standards, and guest service philosophy. Security Duties: 1. Ensure guest and property security by monitoring the lobby, office areas, hallways, stairways, public restrooms, parking lots, guest rooms, and other assigned areas, 2. Counting all vehicles, 3. Scanning location QR Codes during patrols etc., 4. Monitor surveillance cameras and maintain accurate entries in the security log., 5. Escort guests and employees to vehicles when requested., 6. Report and document incidents, including disturbances, injuries, or emergencies, contacting police authorities when necessary., 7. Assist guests with directions, complaints, or requests for assistance, offering proactive help when guests appear in difficult situations., 8. Maintain awareness of property activity, including bar areas and exterior spaces, addressing disturbances or unruly behavior., 9. Delivering guests requests, clearing any China, Glass, Sliver and or trash from the corridors during thier patrols., 10. Provide assistance to staff with unruly or intoxicated guests when needed., 11. Maintain confidentiality of all security and hotel reports/documents., 12. Maintain knowledge of first aid and emergency response procedures., 13. Additional duties as assigned by management. Requirements: Physical Demands: · Requires walking, standing, and patrolling the property for extended periods. · Exerting up to 50 pounds of force occasionally. · Requires use of hands and fingers for operating computer keyboards, telephones, and security equipment. Environmental Conditions: · Work may involve both indoor and outdoor environments. · Subject to weather conditions, dust, and pollen during security rounds. Requirements: · High School diploma or equivalent; college degree or vocational training a plus. · 1–2 years hotel front desk or night audit experience preferred but not required. · Prior security, public safety, or guest service experience required. · CPR certification preferred. · Ability to communicate effectively with guests, management, and coworkers. · Ability to perform duties with accuracy, attention to detail, courtesy, and with minimal supervision. · Must be available to work overnight shifts. · Required to wear uniform and name badge at all times while on duty. . Possess strong security and safety experience, preferably in a hotel, hospitality, or customer-facing environment. . Demonstrate sound judgment and the ability to make quick, effective decisions during overnight operations. . Ability to respond calmly, professionally, and effectively during emergencies or security incidents. . Prior experience in hotel security, loss prevention, law enforcement, or overnight safety/security operations is strongly preferred.

Job DescriptionThe Hollywood Roosevelt - Front Office Manager The Hollywood Roosevelt is an iconic hotel located on the Hollywood Walk of Fame, dating back to the Golden Era of Hollywood. Built in 1927, the hotel has hosted legendary stars such as Marilyn Monroe, Charlie Chaplin, and Clark Gable. As a full-service lifestyle hotel, The Hollywood Roosevelt offers guests an authentic Hollywood experience that honors its rich history while delivering a modern interpretation of a classic original. We are currently seeking a Front Office Manager to join our Hotel Leadership Team and oversee Front Office operations, including the Front Desk, Concierge, and Bell departments. What You Will Do The Front Office Manager is responsible for the overall management, direction, and performance of Front Office operations while maintaining the highest level of guest satisfaction. This role oversees departmental forecasting, budgeting, and P&L performance, with a strong focus on profitability, labor efficiency, and cost controls. You will work closely with the Director of Revenue to forecast and analyze room rates, reservation pace, and weekly pickup, while participating in weekly revenue meetings. The role includes managing payroll, supplies, scheduling, reporting, and daily operational procedures to ensure smooth department performance. The Front Office Manager will also lead daily departmental lineups, conduct walkthroughs, ensure accurate reporting, and maintain compliance with all financial, safety, and security policies. Guest engagement is a key focus, including responding to feedback, resolving concerns, and empowering associates to deliver exceptional service. What We Are Looking For We are looking for a leader who demonstrates strong financial acumen, sound judgment, and excellent verbal and written communication skills. The ideal candidate is highly organized, adaptable, and able to manage competing priorities in a fast-paced environment. You should have the ability to build morale, foster teamwork, and support associates at all levels through training, recognition, coaching, and discipline when necessary. A strong understanding of operational policies, safety procedures, and confidentiality standards is essential, along with the ability to meet deadlines amid frequent changes and unexpected events. Why The Hollywood Roosevelt The Hollywood Roosevelt offers more than a job — it offers the opportunity to be part of a legendary property with deep roots in Hollywood history. Our team members contribute to a hotel that blends timeless glamour with modern hospitality, creating memorable experiences for guests from around the world. If you’re passionate about leadership, guest service, and being part of an iconic destination, The Hollywood Roosevelt is the place to grow your career. Apply Now and Join the Team!

Job Description We are hiring for the position of Shift Front Desk Supervisor/Night Audit, the right candidate will work two shifts of Night Audit and three other shifts as a Shift Front Desk Supervisor. PREVIOUS HOTEL EXPERIENCE REQUIRED. Overview: The main responsibility is to audit and balance daily transactions and reports accurately. Responds in a professional and courteous manner to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Front Office Duties: Understand and perform all audit procedures Performs any other duties requested by supervisor, and be able to work all shifts as needed Maintain a positive work environment Maintain high guest satisfaction standards Fully understand and be able to operate all office equipment

Job Description Guest Service Agent/Front Desk Agent-Full Time Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: • Career advancement opportunities, • Employee discounts, • Competitive pay, • Daily Pay, • Flexible work schedule, • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing), • Paid vacation SUMMARY Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests, • Handles confidential information, including guest records, with a high degree of integrity, • Promptly and effectively deals with guest requests and complaints, • Answers and routes calls as appropriate; takes guest messages with accuracy, • Responsible for cash drawer contents and transactions during shift, • Maintains accurate records including cash flows, registration card, reservation cards, and property walks, • Assists with sales and marketing efforts as directed by the General Manager, • Offers and properly handles requests for wake-up calls, • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean, • Ensures common area/lobby is clean, • Performs laundry functions as directed, • All other duties as assigned What we are looking for: • 0 – 1+ year of customer service experience, • Passionate about hospitality and creating an exceptional guest experience., • Ability to handle confidential information, including guest records, with a high degree of integrity., • Ability to answer and route calls as appropriate; takes guest messages with accuracy., • All other duties as assigned., • High School degree or better

Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus • Immediately greet guests and offer to assist with their needs., • Register and assign guests to hotel rooms., • Establish methods of payment and verify credit., • Make and confirm reservations., • Compute bills, collect payments, and make change for guests., • Transmit and receive messages, using telephones or the PMS system., • Respond to guest requests in a timely manner., • Receive and resolve guest complaints, elevating to supervisor if necessary., • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms., • Perform bookkeeping activities, such as balancing accounts and conducting audits., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skill • High School diploma or equivalent preferred., • Previous customer service experience or equivalent training required., • Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description Job Overview The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application. Summary of Position We are looking for a reliable hotel concierge to work at the main entrance desk of our hotel. The concierge will be the first to meet our guests so the first impression of our hotel depends on their friendliness and efficiency. The ideal candidate will be a smart and trustworthy individual able to provide guests with a warm greeting and handle all incoming requests. In addition, you will be responsible to protect the hotel and its residents by monitoring who comes in and out of our premises. The goal is to contribute to an overall pleasant customer experience to increase our reputation and ensure sustainable growth. Roles and Responsibilities • Provides information regarding the Beverly Hills and greater Los Angeles area, including directions, attractions, shopping, nightlife, or recreational opportunities., • Arranges sightseeing and other tours., • Acquires tickets to special events or makes reservations for clients at a variety of venues, including for dinner, recreation times (e.g., golf or tennis), or spa treatments, when services are not available at The Spa at The Maybourne Beverly Hills., • Supports the Page / Driver by performing shipping duties, logging packages, etc as needed in the absence of the page and as requested by The Director of Guest Relations, Manager on Duty, or senior leadership, • The Concierge assists with printing needs, as needed., • Arranges transportation in accordance with hotel’s approved vendor(s), • Possesses an expert level knowledge of the hotel’s offerings, as it relates to activities, dining, spa, etc, • Arranges for interpreters or translators when needed., • Develops and maintains service relationships with trusted partners to fulfil the needs of patrons, customers, guests, or colleagues., • Answer phone and email inquiries from potential guests and their representatives in a timely and respectful manner, • Greet guests and visitors warmly and make them feel welcome and attended, • Offer restaurant and activity recommendations and assist guests in arranging transportation and excursions, • Receive and redirect e-mails, phone calls, packages, etc as needed, • Ensure that guest spaces and lobby are always clean and tidy, • Act as a liaison between guests and any department necessary, including Culinary, Food & Beverage, Housekeeping, Front Office, Guest Relations, etc, • Fulfil and execute applicable standards set forth by Forbes Travel Guide and LQA, • Anticipate guests’ needs to accommodate them and provide an exceptional guest experience, • Understand customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel, • Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations, • Arrange events, excursions, transportation etc. upon request from hotel residents, • Performs other related duties as assigned. Qualifications • Five years’ experience as concierge in a Forbes Four Star hotel or higher is highly preferred;, • Membership of Les Clefs d’Or and / or Los Angeles Concierge Association is highly preferred, • Proficiency in English; multilingual is preferred, • Excellent communication skills, • Maintain high ethical standards and professionalism, • Polite and confident with a great deal of patience, • Ability in multitasking and time-management, • Aptitude in resolving issues with a customer-focused orientation, • Must be able to multitask and prioritize as necessary to meet the guest's needs., • Represent the hotel with integrity and dedication, • Understanding guest needs and providing them with personalized solutions by suggesting activities & facilities throughout the city, • High School diploma; degree in hospitality or relevant field is a plus Physical Requirements The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance., • Stand or walk for an extended period or for an entire work shift Equal Opportunity Employer: Maybourne is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the HR department directly. Vision Leading the future of luxury lifestyle; curating distinctive and enriching experiences. Purpose Creating Stories of Distinction The Maybourne Mindset • Put People at our heart, • Stay two steps ahead, • Make the magic happen Who you would be working for Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills – six of the world's most renowned luxury hotels. Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests. A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through. Company Benefits • Medical/Dental/Vision Insurance, • Company matched 401(k) plan, • Company matched Health Savings Plan, • Flexible Spending, • Paid Holidays, • Paid Time Off, • Paid Sick Leave, • Employee Assistance Program, • Parking, • Employee Recognition Programs, • Colleague meals, • Colleague Referral Incentive program The Maybourne Beverly Hills participates in E-Verify.

Job DescriptionCompany Description At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience. Job Description The Concierge will ensure timely and seamless service when dealing with guest requests and will anticipate our Guests’ needs and make informed suggestions to ensure they have a truly memorable stay What you will be doing: • Consistently offer professional, friendly and engaging service, • Ability to communicate effectively in a positive/upbeat fashion utilizing English, both in oral and written form, • Will Act as an ambassador for the hotel and will assist guests with any reasonable request when approached in the lobby, • Maintain open lines of communication with all other hotel departments, especially the Front Desk, Housekeeping, Royal Service, Fairmont Gold, and Guest Services department, • Maintain cleanliness, safety and order in all of his/her work areas and reports any deficiencies to Supervisor, • Assist in the cleanliness of the lobby and front drive areas at all times, • Establish and maintain effective working relationships with all associates, • Maintain a professional, neat and well-groomed appearance adhering to Company appearance standards, • Maintain consistent adherence to Fairmont Century Plaza Guest Service Standards, • Work varied shifts, including weekends and holidays, • Have interpersonal skills with focused attention to guest needs to deal effectively with all business contacts, • Maintains complete knowledge of all CPZ features, services attractions, amenities, locations and hours of operation; all hotel and competitor restaurant food concepts, menu price range, dress code and ambiance; all hotel room types, numbers/names, amenities, local events, attractions, holiday schedules, • Provide a service or assistance to meet the needs of a guest, client or customer based on information keyed, gathered, studied, processed or reviewed, • Possess skills to expedite clerical processing, perform a service, evaluate information, and take action based upon information to complete a task or assignment or activity, • Anticipates guest’s needs, respond promptly and acknowledge all guests, however busy and whatever time of day, • Receive complaints (guest or internal) and resolve matters in a timely manner, • Maintains positive guest relations at all times by resolving complaints and ensuring guest satisfaction by both guests and colleagues alike, • Complete tasks in a timely manner with minimal supervision by management, • Maintains Concierge code of ethics and behaving in a professional and kind manner at all times while representing Fairmont Century Plaza, the Concierge Department and the profession of Concierge, • Maintains complete knowledge of and comply with all departmental policies/service procedures/standards, • Meet departmental standards, • Works in an appropriate non-hazardous manner avoiding self-injury and unsafe work methods, • Comply with policies and procedures of the department or section in order to complete service satisfactorily, • Be familiar with department’s technology and communication platforms, and utilize to ensure hotel operation and guest satisfaction, • Adhere to local and externally relevant health and safety laws and policies, • Other duties as assigned by Management What is in it for you: • Employee benefit card offering discounted rates in Accor worldwide, • Learning programs through our Academies, • Opportunity to develop your talent and grow within your property and across the world!, • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH, • Pay Rate: $34.92 per hour Qualifications, • Previous customer related experience preferred, • Strong interpersonal and problem-solving abilities, • Highly responsible and reliable, • Self-motivated and energetic, • Must possess a professional presentation, • Good knowledge of Microsoft Office or equivalent software, • Previous experience with Alice and Opera an asset, • Exceptional communication skills and be able to work in a high volume luxury property, • Provides information to all guest inquiries and coordinates all guest requests by creating a meaningful itinerary for special arrangements or services in an efficient, professional, creative and warm manner, • Ability to work well under pressure in a fast-paced environment, • Maintaining the proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines, • Must be able to address stressful situations with guests with dignity and the utmost tact and politeness, • Must be able to follow instructions, work well independently, work well with others and communicate effectively, • Outstanding organizational skills, • Must be able to touch and handle supplies in a safe and non-hazardous manner, maintaining proper hygiene, cleanliness, and disposal methods, • High school diploma or previous experience an asset, • Customer service experience, • Demonstrated organizational skills, • Fluent spoken and written English, • Second language an asset, • Basic math- ability to add, subtract, multiply, and divide, • Ability to be observant with meticulous attention to detail, • Ability to follow instruction and work quickly and thoroughly, • Ability to think through situations in a rational manner while under pressure, • Clear thinking on their feet, able to work under pressure, • Ability to prioritize multiple demanding tasks, • Staying calm when assisting a guest in emergency situations, and knowing what questions to ask, • Ability to walk and stand for up to 8 hours a day, • Heavy lifting and active movement (i.e.: bending and running, lifting up to 50 pounds), • Occasional kneeling, pushing, pulling and lifting, • Ability to ascend and descend stairs safely Additional Information Your team and working environment: What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the “Western White House,” (as the only venue outside the White House to host state dinners), Century Plaza’s place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor. This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Visa Requirements: Must provide proof of eligibility to be employed in the United States of America. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization. Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description Reports To: General Manager Requirements: Minimum of a high school diploma. Higher level of education preferred. 3 years hotel front office experience with a minimum of 1 -2 years as a Night Auditor. Must be able to work night shifts and weekends Night Audit and Front Desk Experience required. General Responsibilities: Ensure proper completion of all front office and night audit duties. Direct and coordinate the activities of all night shift staff. Effectively, properly, and accurately analyze the day’s operating results and perform daily assigned duties including: Conduct the Night Audit in accordance with Fine Hospitality standards. Operations analysis and reporting: Accounts Payable Accounts Receivable and direct billing End of day statistics Labor hours Daily Flash Report (DFR) Front office room inspection reports Competition survey Prospecting for lead generation Operations statistics report – labor cost/room, etc. Primary Functions: Accounting Properly and accurately conduct the audit and accounting functions in a timely manner and transmit the information to the corporate office. Prepare and transmit the payroll information and statistics. Prepare and distribute the Daily Flash Report (DFR) Night Audit procedures Reconciles credit card transactions and cash received for the day Profit Prepare and distribute the daily cost per occupied room (CPOR) data and statistics. Quality Compile and enter the data from the Front Office Room Inspection forms Perform the regular Front Office duties. Work Ethic Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, nurture a positive, professional work environment. Specific Responsibilities: Send a daily end of the day activity and accomplishment email to the General Manager and a copy to the FHG Director of Operations. To provide accurate and timely reports for the General Manager to review. Be proficient on the use of the Property Management System and be able to train front desk personnel on the system. Balance and audit for accuracy. Transmit credit card batches. Complete and transmit daily management and accounting reports Have a good understanding of all of hotel operating procedures. Review front office communications logs. Supervise delegated responsibilities and follows up. Be able to use all front office equipment such as credit card machine, copier, and fax. Inform the General Manager of any unique situations, or unusual developments in front office operations. Handle guest complaints effectively and tactfully at all times. Be able to coordinate and efficient handling of incoming phone calls, emails, facsimiles, and messages. Understand the Chart of Accounts. Process reservations by mail, telephone, fax and central reservation systems referrals. Process reservations received from sales office and other hotel departments. Be knowledgeable of room types and offered rate plans. Fully understand hotel’s franchise policy on guaranteed reservations and no- shows. Willing to assist in other areas as required, including but not limited to trash disposal in all public areas. Promote goodwill by being courteous, friendly, and helpful to guests, managers, and all other associates. Optimum Attributes: Effective Communication skills Good team player Well-groomed and professional appearance. Open with praise, discrete with criticism. Performance Standards: Performance shall be measured by: Keeping current with reporting properly, accurately, and in a timely fashion. Timely sending accurate Daily Flash Reports (DFR) Checking and sending timely and complete New Hire Packets.

Job Description Location: Life as a Night Auditor: • Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay, • Process invoices, post checks to vendors and distribute employee checks, • Respond to guest complaints, requests and emergencies, • Reconcile all accounts in a timely manner, • Verify that all EOD work has been performed by other departments, • Schedule guest wake-up calls and reservations for the following day, • Respond to guest inquiries, concerns and complaints as needed, • Answer phones and place reservations What we're looking for: • Excellent communication and math skills, • 2+ years' experience in customer service or hospitality, • Able to learn computer functions and other on-the-job skills, • Strong eye for details, • Good problem-solving skills, • Ability to multitask, • Solid customer service skills, • Strong written and verbal communication skills, • Exceptional customer service skills What to expect in your first few months: First you will learn about the hotel and all of our amenities! Then, your leadership will shine as you begin assisting the front desk team. From there, you will show the guests how your team can provide the best guest service. As your work progresses, your role will be a key contributor to the overall guest experience! The perks working for us: • Full suite of benefits including health, dental, vision, 401(k), pet insurance, and other supplemental benefits, • Paid time off, • On-demand pay opportunities for instant pay between paychecks, • Leadership development program and growth opportunities How to apply: Join us! Submit your application online! Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Lodging Dynamics Hospitality Group LLC participates in E-Verify, the federal program for electronic verification of employment eligibility. About Lodging Dynamics: Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors. Employment is contingent upon successful completion of a background check, conducted in accordance with applicable law. A prior conviction does not automatically disqualify you; factors such as the nature of the offense and job-related requirements will be considered. Job Posted by ApplicantPro

Job DescriptionDescription: Purpose for the Position: Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to such success. We are recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Night Auditor! About this Location: This position in located in the heart of North Orange County, Brea, California is a thriving city known for its strong community values, exceptional quality of life, and vibrant business environment. With a blend of suburban comfort and urban convenience, Brea offers professionals a welcoming and dynamic place to live and work. Why do we need you? To perform in a pleasant, professional, and efficient manner, a combination of duties mainly related, but not limited to, check-in and checkout of guests which contributes to an overall positive experience. What will you do? Night Audit Duties: 1. Perform all audit procedures and prepare required audit reports as set forth by the hotel and company daily., 2. Balance all cash receipts, reconcile daily revenue, and make deposits of cash., 3. Prepare the front office for morning operations and reset the day’s business., 4. Act as Guest Services Agent and Manager on Duty during nighttime hours., 5. Handle wake-up call requests, PBX operations, and other front desk functions as needed., 6. Attend and participate in front office meetings and training sessions., 7. Support and adhere to company values, mission statement, service standards, and guest service philosophy. Security Duties: 1. Ensure guest and property security by monitoring the lobby, office areas, hallways, stairways, public restrooms, parking lots, guest rooms, and other assigned areas, 2. Counting all vehicles, 3. Scanning location QR Codes during patrols etc., 4. Monitor surveillance cameras and maintain accurate entries in the security log., 5. Escort guests and employees to vehicles when requested., 6. Report and document incidents, including disturbances, injuries, or emergencies, contacting police authorities when necessary., 7. Assist guests with directions, complaints, or requests for assistance, offering proactive help when guests appear in difficult situations., 8. Maintain awareness of property activity, including bar areas and exterior spaces, addressing disturbances or unruly behavior., 9. Delivering guests requests, clearing any China, Glass, Sliver and or trash from the corridors during thier patrols., 10. Provide assistance to staff with unruly or intoxicated guests when needed., 11. Maintain confidentiality of all security and hotel reports/documents., 12. Maintain knowledge of first aid and emergency response procedures., 13. Additional duties as assigned by management. What we offer: Join a team that invests in you! We’re proud to offer a comprehensive and competitive benefits package to support the well-being and growth of all our eligible employees in our diverse and inclusive environment: • Medical, Dental, Vision, Life and Disability Insurance If eligible, enjoy access to quality healthcare plans to stay healthy and protected. • Flexible Spending Account (FSA) Pre-tax savings for healthcare and dependent care expenses. • 401(k) & Roth 401(k) Plans Plan for your future with employer-supported retirement options. • Employee Assistance Program (EAP) Confidential support services for personal and professional well-being. • Career Growth Opportunities We promote from within and invest in your long-term success. • Paid Time Off (PTO) Take time to relax, recharge, and explore life outside of work. • Paid Sick Leave Supportive sick time policy to care for your health when you need it. • Exclusive Employee Hotel Discounts Take advantage of special rates for hotels in our brand portfolio - just for our team members and their family & friends. • Enjoy complimentary On-Shift Meals (participating hotels) Enjoy a free, delicious meal provided by the hotel during each scheduled shift. • Recognition & Rewards Program Our team members are regularly acknowledged through performance awards, milestone celebrations, and incentive programs that recognize excellence and dedication. Schedule & Hours: This position is Full-time. The role follows a rotating schedule (Monday-Sunday). Ability to work any scheduled day of the week and time of day, including holidays, based on business needs is required. Windsor Hospitality is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Windsor Hospitality does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws Requirements:

Job DescriptionDescription: Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to such success. We are recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Guest Service Agent! About this Location: This position is located at the Embassy Suites in Arcadia, CA. A city nestled by the San Gabriel Mountains, known for it’s blend of suburban charm and natural beauty. Home to the renowned Los Angeles County Arboretum & Botanic Garden and the historic Santa Anita racetrack. Arcadia offers a unique blend of outdoor recreation and rich cultural heritage. Why do we need you? To perform in a pleasant, professional, and efficient manner, a combination of duties mainly related, but not limited to, check-in and checkout of guests which contributes to an overall positive experience. What you will do? • Greets guests with a warm and welcoming attitude, always providing outstanding customer service., • Issues room key and escort instructions to Bell Person or directly to guest as appropriate., • Date-stamps, sorts, and racks incoming mail and messages., • Check-in and check-out guests efficiently, ensuring accurate information is collected and recorded., • Transmits and receives messages using equipment such as telephone, fax, and switchboard., • May receive and process advance registration payments., • Provide guests with information about hotel facilities, services, and local attractions., • Handle guest inquiries, requests, and complaints promptly and professionally, resolving any issues to ensure guest satisfaction., • Maintain an organized and tidy front desk area, ensuring all necessary supplies are stocked., • Assist with administrative duties, such as answering phone calls, responding to emails, and handling cash transactions., • Keeps records of room availability and guests’ accounts., • Computes bill, collects payment, and makes change for guests., • May make, confirm, and cancel reservations for guests., • May post charges such as room, food, liquor, or telephone by hand or machine., • May make restaurant, transportation, or entertainment reservations for guests., • May deposit guests’ valuables in hotel safe or safe-deposit box., • May order complimentary flowers or champagne for special guests., • Follow hotel policies and procedures, including security and safety protocols., • Collaborate with other hotel departments to ensure a seamless guest experience. 1. Supports and adheres to the core values, the mission statement, service fundamentals, and guest service philosophy as defined by the company., 2. Required to be always in uniform when working on the property, including wearing a name identification badge., 3. All other duties as assigned by a manager or supervisor Requirements: Skills and Abilities: • Speak clearly and listen carefully., • Use personal judgment and specialized knowledge to give information to people., • Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard., • Deal with the public, customers, employees, union and government officials with tact and courtesy., • Change activity frequently and cope with interruptions. Physical Demands: Light work. Exerting up to 20 pounds of force occasionally. Requires walking or standing to a significant degree. Requirements • High School completion or an equivalent level of education and experiences., • Previous experience in the hospitality industry, preferred. SCHEDULE & HOURS This position is PART TIME Position, with schedules that may vary based on business need. Flexibility to work any day of the week, including weekends and holidays, is required. Specific shift details will be discussed during the interview process. Windsor Hospitality is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws.

Job Description Reports To: General Manager and Assistant General Manager Requirements: Minimum of a high school diploma. Higher level of education preferred. 3 years hotel front office experience with a minimum of 1 year as a Night Auditor Preferred Must be able to work night shifts and weekends General Responsibilities: Ensure proper completion of all front office and night audit duties. Effectively, properly, and accurately analyze the day’s operating results and perform daily assigned duties including: Conduct the Night Audit in accordance with Fine Hospitality standards. Operations analysis and reporting: Accounts Payable Accounts Receivable and direct billing End of day statistics Daily Flash Report (DFR) Competition survey Prospecting for lead generation Primary Functions: Accounting Properly and accurately conduct the audit and accounting functions in a timely manner and transmit the information to the corporate office. Night Audit procedures Reconciles credit card transactions and cash received for the day Profit Perform the regular Front Office duties. Work Ethic Demonstrate a high level of integrity, take ownership of personal and team actions, communicate effectively, nurture a positive, professional work environment. Specific Responsibilities: Send a daily end of the day activity and accomplishment email to the Assistant General Manager and a copy to the General Manager To provide accurate and timely reports for the General Manager to review. Be proficient on the use of the Property Management System and be able to train front desk personnel on the system. Balance and audit for accuracy. Transmit credit card batches. Complete and transmit daily management and accounting reports Have a good understanding of all of hotel operating procedures. Review front office communications logs. Supervise delegated responsibilities and follows up. Be able to use all front office equipment such as credit card machine, copier, and fax. Inform the General Manager of any unique situations, or unusual developments in front office operations. Handle guest complaints effectively and tactfully at all times. Be able to coordinate and efficient handling of incoming phone calls, emails, facsimiles, and messages. Process reservations by mail, telephone, fax and central reservation systems referrals. Process reservations received from sales office and other hotel departments. Be knowledgeable of room types and offered rate plans. Fully understand hotel’s franchise policy on guaranteed reservations and no- shows. Willing to assist in other areas as required, including but not limited to trash disposal in all public areas. Promote goodwill by being courteous, friendly, and helpful to guests, managers, and all other associates. Optimum Attributes: Effective Communication skills Good team player Well-groomed and professional appearance. Open with praise, discrete with criticism.

Job Description Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients. We are seeking engaging, energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rise. The ideal candidate is passionate about providing exceptional hospitality and guest experiences. We offer a fun work environment, competitive pay and exciting rewards based on performance and accomplishments. Shifts: Part-Time, Full-Time, Evenings, Weekends or Overnights Position Requirements • Excellent verbal and written communication skills, • Excellent problem-solving skills, • Takes pride and ownership in the position and property, • Ability to listen and react quickly to residents’ and guests’ requests in a genuine manner, • Have at least two year of hospitality experience, • Possess amazing interpersonal skills and exceptional guest service abilities, • Be organized, proactive, productive and self-motivated showing a positive attitude, • Maintain a neat and professionally well-groomed appearance, • Think clearly, quickly and efficiently and make concise decisions even under pressure Main Responsibilities • Greet and direct residents and visitors with a pleasant attitude, • Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations, • Cultivate and retain cohesive relationships with residents, vendors and contractors, • Professional telephone etiquette and message delivery, • Accurately log guest packages, ensure timely delivery and perform package inventory audits, • Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security, • Assist in the scheduling and completion of all amenities’ requests including local transportation, residents’ move-ins, dinner reservations, pet walking, dry-cleaning pick-ups and drop-offs, event planning, grocery and package delivery, housekeeping, etc., • Ability to maintain confidentiality, • Must be able to work flexible schedules including nights, weekends and holidays Experience Requirements: • Experience in hospitality or upscale customer service or retail, • Must have experience delivering exceptional service Pay range: $18-$20 per hour Benefits include health, dental, and vision insurance, paid sick leave, and paid time off. Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.

Job Description Location: 1600 S. Clementine Street, Anaheim CA 92802 Expected Schedule at a Minimum: • Friday and Saturday 11:00pm - 7:30pm (opportunity for additional shifts throughout the week, able to discuss at time of interview) Life as a Night Auditor: • Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay, • Process invoices, post checks to vendors and distribute employee checks, • Respond to guest complaints, requests and emergencies, • Reconcile all accounts in a timely manner, • Verify that all EOD work has been performed by other departments, • Schedule guest wake-up calls and reservations for the following day, • Respond to guest inquiries, concerns and complaints as needed, • Answer phones and place reservations What we're looking for: • Excellent communication and math skills, • 2+ years' experience in customer service or hospitality, • Able to learn computer functions and other on-the-job skills, • Strong eye for details, • Good problem-solving skills, • Ability to multitask, • Solid customer service skills, • Strong written and verbal communication skills, • Exceptional customer service skills What to expect in your first few months: First you will learn about the hotel and all of our amenities! Then, your leadership will shine as you begin assisting the front desk team. From there, you will show the guests how your team can provide the best guest service. As your work progresses, your role will be a key contributor to the overall guest experience! The perks working for us: • Full suite of benefits including health, dental, vision, 401(k), pet insurance, and other supplemental benefits, • Paid time off, • On-demand pay opportunities for instant pay between paychecks, • Leadership development program and growth opportunities How to apply: Join us! Submit your application online! Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Lodging Dynamics Hospitality Group LLC participates in E-Verify, the federal program for electronic verification of employment eligibility. About Lodging Dynamics: Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors. Employment is contingent upon successful completion of a background check, conducted in accordance with applicable law. A prior conviction does not automatically disqualify you; factors such as the nature of the offense and job-related requirements will be considered. Job Posted by ApplicantPro

Job Description Are you the One? If you are a Night Auditor with 1 year of experience and 3 years Hotel front office experience with a High School diploma or higher-level education and prepare to work the Night Shift, this may be the opportunity for you! Key Responsibilities • Ensure proper completion of all front office and night audit duties., • Direct and coordinate the activities of all Nights Shift staff., • Effectively, properly and accurately analyze the days operating results and perform daily assigned duties including:, • Conduct the Night Audit in accordance with the Greens standards, • Operations Analysis & Reporting:, • Accounts Payable, • Accounts Receivable and direct billing, • End of day statistics, • Labor hours, • Greens Splash Report, • Front office room inspection reports, • Competition survey, • Newspaper review for lead generation, • Operations statistics report labor cost/room, etc., • Ensure the proper appearance of the lobby and all public areas, including the complimentary breakfast area., • Act as the Manager on Duty (MOD). The ideal candidate will: • Be proficient in the use of the Brands property management system as well as the Quore Property Management System and be able to train front desk personnel on the system., • Be proficient and a champion of the Simple Hotel property data system., • Have a good understanding of all of hotel operating procedures., • Review front office communications logs., • Supervise delegated responsibilities and follows up., • Be able to use all front office equipment such as the credit card machine, copier, and fax., • Inform the General Manager of any unique situations or unusual developments in front office operations., • Handle guest complaints effectively., • Understand the Chart of Accounts., • Process reservations by mail, telephone, fax, and central reservation systems referrals., • Process reservations received from sales office and other hotel departments., • Be knowledgeable of room types and offered rate plans., • Fully understand the hotels franchise policy on guaranteed reservations and no-shows., • Promote goodwill by being courteous, friendly, and helpful to guests, managers, and all other associates. What are we looking for? To fulfill this role successfully, you must possess the following minimum qualifications and experience: • Effective Communication skills, • Pleasing personality, • Good team player, • Good listener, • Well-groomed and professional appearance., • Open with praise, discrete with criticism.

Job Description Are you the One? If you are a Night Auditor with 1 year of experience and 3 years Hotel front office experience with a High School diploma or higher-level education and prepare to work the Night Shift, this may be the opportunity for you! Key Responsibilities • Ensure proper completion of all front office and night audit duties., • Direct and coordinate the activities of all Nights Shift staff., • Effectively, properly and accurately analyze the days operating results and perform daily assigned duties including:, • Conduct the Night Audit in accordance with the Greens standards, • Operations Analysis & Reporting:, • Accounts Payable, • Accounts Receivable and direct billing, • End of day statistics, • Labor hours, • Greens Splash Report, • Front office room inspection reports, • Competition survey, • Newspaper review for lead generation, • Operations statistics report labor cost/room, etc., • Ensure the proper appearance of the lobby and all public areas, including the complimentary breakfast area., • Act as the Manager on Duty (MOD). The ideal candidate will: • Be proficient in the use of the Brands property management system as well as the Quore Property Management System and be able to train front desk personnel on the system., • Be proficient and a champion of the Simple Hotel property data system., • Have a good understanding of all of hotel operating procedures., • Review front office communications logs., • Supervise delegated responsibilities and follows up., • Be able to use all front office equipment such as the credit card machine, copier, and fax., • Inform the General Manager of any unique situations or unusual developments in front office operations., • Handle guest complaints effectively., • Understand the Chart of Accounts., • Process reservations by mail, telephone, fax, and central reservation systems referrals., • Process reservations received from sales office and other hotel departments., • Be knowledgeable of room types and offered rate plans., • Fully understand the hotels franchise policy on guaranteed reservations and no-shows., • Promote goodwill by being courteous, friendly, and helpful to guests, managers, and all other associates. What are we looking for? To fulfill this role successfully, you must possess the following minimum qualifications and experience: • Effective Communication skills, • Pleasing personality, • Good team player, • Good listener, • Well-groomed and professional appearance., • Open with praise, discrete with criticism.

Job DescriptionDescription: THE COMPANY Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members. At Cogir, our culture is rooted in the core values of human focus, creativity, and excellence, which inspire us to continuously improve and achieve excellence in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career! WHAT WE OFFER • Competitive wages, training, and growth opportunities., • Early access to paycheck., • Health, Dental, Vision, and Life Insurance., • Paid Vacation, Holidays, and Sick Leave., • 401K with company match., • Free meals at work., • Employee Assistance Program., • Generous Employee Referral Program and more. POSITION SUMMARY The Concierge is an important part of our brand and has a dynamic role in their community as the first point of contact with our residents, families, visitors, and guests. This position will provide front desk coverage and exceptional customer service by consistently being pleasant and helpful to everyone walking through the doors and creating a welcoming and supportive environment. This position plays a key role in creating a positive experience within the senior living community by addressing inquiries, coordinating resident services, and maintaining efficient front desk operations. KEY RESPONSIBILITIES • Answer a multi-line telephone, directing calls and inquiries as needed., • Greet all families, residents, guests, and vendors with a smile., • Maintain outside visitor logs and monitor access to the community., • Assist residents with scheduling transportation, activities, or appointments., • Support management with administrative tasks, such as data entry, scheduling, or light clerical work., • Order office supplies., • Address resident concerns or questions and escalate issues to management when necessary., • Complete work order requests. Requirements: CANDIDATE QUALIFICATIONS Education: • High School Diploma or equivalent. Experience, Competencies, and Skills: • At least 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting is required., • Working knowledge of various computer systems, including Word, Excel, and Outlook., • Patience and willingness to assist our residents, visitors, and team members., • Friendly, assertive, professional, outgoing, multitasked, and organized., • Excellent communication skills., • Availability to work flexible shifts, including weekends and holidays., • Ability to maintain confidentiality and adhere to ethical standards.

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for Hotel Erwin in Venice Beach, CA. Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Be friendly, thorough, accurate and efficient in performing Check-outs (If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs. occasionally., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Hourly Rate: $23.69, • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job DescriptionJob Title: Bell Person Department: Rooms Reports To: Bell Captain/ Front Desk Manager/ Front Office Manager/ Director of Rooms SUMMARY: Serves hotel guests by performing the following duties. The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following • Welcome guests to the hotel upon arrival and during stay. Displays positive body language and in “On Brand” manner at all times, • Assisting guests with their luggage to the room, providing the information regarding the hotel’s amenities and services, • Orienting guests to their rooms, placing luggage on luggage racks, showing where the heat/air can be adjusted, phone, modern line, mini-bar, and offer ice, • Assisting guests with are information, special events within area and service offered at the hotel/restaurant, along with hours of operation, • Delivery of guest amenities, welcome notes, faxes and packages, refrigerators are requested, • Pickup and delivery dry cleaning for guests, • Follow through on all guest complaints and requests to ensure the appropriate action and follow up has occurred, • Review group folios, prepare for group arrivals and special requests or VIP’s, • Assist guests with directions to area restaurants, hotel restaurant, and group functions, • Communicating with Front Desk regarding special requests, VIP’s, AXPLA, Rewards Members, etc. and special amenity deliveries, • Assisting guests with concern/complaints, • Keep work area neat, clean and organized, maintaining keys in secure areas, • Report unsafe conditions immediately, • Have excellent communication at all levels from Valet to Heart of the House employees/associates to insure guest needs are met first, • Conforms to procedures that enhances customer service and operation of front office, • Must show to guests excellent knowledge of the hotel guests’ areas and beyond. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be a people person and have excellent customer service. EDUCATION and/or EXPERIENCE High School diploma or GED; one to three months related experience and/or training; or equivalent combination of education and experience LANGUAGE SKILLS Ability to read, analyze and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one on one small group situations to guests, clients and other colleagues of the hotel. Main language communication with guests is English and having the ability to communicate in other language in addition to English enhances customer service. MATHEMATICAL SKILLS Ability to add, subtracts, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability compute rate, ratio and percent and to draw and interpret bar graphs REASONING ABILITY Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is regularly required to use hands to finger, handle, or feel and talk and hear. The colleague frequently is required to stand, walk and sit. The colleague is occasionally required to reach with hands and arm. The colleague must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those a colleague encounters while performing the essential functions o this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Job DescriptionBenefits: • Competitive salary, • Employee discounts, • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off, • Training & development Benefits/Perks • Career Advancement Opportunities, • Competitive Compensation Job Summary We are seeking a dependable, detail-oriented Night Audit - Front Desk Agent to provide exceptional service to our guests during overnight hours. This role is responsible for managing front desk operations at night while completing daily audit procedures and financial reports. The Night Audit Front Desk Agent will assist guests with late check-ins and early check-outs, process payments, balance daily transactions, and ensure the hotel runs smoothly overnight. The ideal candidate is trustworthy, organized, and able to work independently while maintaining a friendly and professional demeanor. Responsibilities • Perform nightly audit procedures, including balancing daily transactions and preparing financial reports, • Assist guests with check-in and check-out during overnight hours, • Answer phones, emails, and in-person inquiries professionally and promptly, • Take and modify reservations as needed, • Issue room keys and process payments accurately, • Maintain communication with housekeeping and management regarding room availability and overnight issues, • Monitor hotel activity to ensure guest safety and security, • Maintain knowledge of hotel operations, policies, and procedures, • Ensure compliance with health, safety, and quality standards, • Complete required paperwork and reports accurately and on time Qualifications • Friendly, professional, and reliable personality, • Ability to work overnight shifts independently, • Familiarity with hospitality industry standards, • Proficient in English; additional languages are a plus, • Basic computer skills and ability to learn hotel systems, • Strong attention to detail and problem-solving skills, • Customer-focused attitude with the ability to resolve guest concerns calmly, • Ability to lift up to 30 pounds

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Audit for the Hotel Erwin in Venice, CA. Night Auditor (Overnight Shift) Job Purpose: The Front Desk Night Auditor is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Check guests in, issue room keys, and provide information on hotel services and room location., • Ensure required identification is taken from guests at check-in in line with local legislative requirements., • Answer phones in a prompt and courteous manner., • Up-sell rooms where possible to maximize hotel revenue., • Answer, record and process all guest calls, messages, requests, questions or concerns., • Record guest preferences in the system., • Check guests out, including resolving any late or disputed charges., • Accurately process all cash and credit card transactions using established procedures., • Issue, control and release guest safe-deposit boxes in line with hotel procedures., • Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up., • Take action to solve guest problems/complaints using appropriate service recovery guidelines., • Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty., • May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes., • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service., • Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. This job requires the ability to perform the following: • Frequently standing up behind the desk and front office areas., • Carrying or lifting items weighing up to 50 pounds / 23 kilograms., • Handling objects, products and computer equipment., • Basic computer skills to operate various property management and reservations systems, etc. Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright We are looking for our next great team member to join our Front Office team. We are committed to providing you with: • An exceptional benefit plan for associates & family members, • 401K matching program, • Flexible scheduling to allow you to focus on what is important to you, • Highly competitive wages, • Discounts with our Crescent managed properties in North America for you & your family members along with Hyatt Hotel Associate discount worldwide. Here is what you will be doing each day: You will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly during the overnight shift. You will check in guests, answer phones and take reservations, respond to guest complaints, requests and emergencies, process invoice and reconcile accounts. Investigate and resolve out-of-balance accounts, keep accurate financial records and ledgers, help prepare for forecasts and audits. Does this sound like you? You have at least 1-2 years of hotel front office experience or prior experience as a Night Auditor. You have an eye for detail and a passion to provide quality of service to our guests. You have prior Hyatt brand experience, excellent computer, customer service and communication skills. Knowledge of Otelier and Opera Cloud preferred. Our differences are what make us great: At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Job Description Part-time/Weekend Concierge Ambassador Job Description Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients. We are seeking engaging, energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rises. The ideal candidate is passionate about providing exceptional hospitality and guest experiences. Shifts Available: Must have weekend availability Position Requirements • Weekend and Holiday availability, • Excellent verbal and written communication skills, • Excellent problem-solving skills, • Takes pride and ownership in the position and property, • Ability to listen and react quickly to residents’ and guests’ requests in a genuine manner, • Have at least two years of hospitality experience, • Possess amazing interpersonal skills and exceptional guest service abilities, • Be organized, proactive, productive and self-motivated showing a positive attitude, • Maintain a neat and professionally well-groomed appearance, • Think clearly, quickly and efficiently and make concise decisions even under pressure Main Responsibilities • Greet and direct residents and visitors with a pleasant attitude, • Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodation, • Cultivate and retain cohesive relationships with residents, vendors and contractors, • Professional telephone etiquette and message delivery, • Accurately log guest packages, ensure timely delivery and perform package inventory audits, • Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security, • Walk the premises to ensure the highest standards are being met, • Perform all other duties as assigned, • Must be able to work flexible schedules including nights, weekends and holidays Experience Requirements: • Experience in hospitality or upscale customer service or retail, • Must have experience delivering exceptional service Pay range: $17–$18 per hour Benefits include health, dental, and vision insurance, paid sick leave, and paid time off. Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent/Relief Night Auditor for Hotel Erwin in Venice Beach, California Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Be friendly, thorough, accurate and efficient in performing Check-outs (If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs occasionally., • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • Salary Range: $23.69 - $25.32 per hour, • Team Driven and Values Based Culture, • Medical/Dental/Vision, • PTO & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee discount, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description Guest Attache Report to: Front Desk Manager About the Company: Chateau Marmont is a historic luxury hotel located on Sunset Boulevard in West Hollywood, California. Modeled after a French château, it first opened in 1929 and has since become an iconic Hollywood landmark. Renowned for its old-world charm, lush gardens, and intimate accommodations—including hotel rooms, suites, cottages, and bungalows—Château Marmont combines timeless elegance with a relaxed California vibe. The hotel also features a celebrated restaurant and bar, offering a refined yet casual dining experience. Château Marmont values discretion, creativity, and exceptional hospitality, making it a unique and legendary presence in the hospitality industry. Modeled after an elegant Loire Valley castle, the famed Chateau Marmont is a designated cultural monument whose history is that of Hollywood itself. Team members at Château Marmont are part of a longstanding tradition of hospitality excellence. We seek individuals who are professional, attentive, and passionate about delivering world-class service in a unique and storied setting. Our staff are key to upholding the hotel's reputation as a discreet, artistic, and luxurious haven for our guests. Summary of Position: The Company seeks a qualified individual who is a team player, who is experienced and hands-on. The position requires the ability to provide superior guest service, in a fast paced, luxury environment. Summary of Essential Functions: • Uphold Coyle, Forbes and all Service Standards., • Reports to work as scheduled, in uniform, well groomed, and ready to be in position., • Maintains professional relationships with all guests and coworkers., • Follows checklists and standard operating procedures., • Maintains a safe, clean, organized, and stocked work area., • Welcome guests in a warm and comfortable manner., • Refer to guests by name., • Inform guests about Hotel facilities and functions as well as give directions about the area., • Maintain a positive attitude to guest requirements – Attentiveness to service, responding positively to guest’s needs, never making the guest do work., • Has extensive knowledge of the various room types and rates., • Has extensive knowledge of the upselling program., • Greeting guests and checking them into the Hotel., • Establishing and maintaining guest credit., • Communicating with guests efficiently and in a courteous manner., • Team player., • General phone etiquette., • Presenting any messages or packages., • Checking guests out of the Hotel., • Offering bell attendant assistance and luggage storage facilities, offering to have the guest’s car brought to the door. Offering assistance in arranging transportation., • Offering to make future reservations., • Perform all concierge duties as required including, but not limited to; booking cars, tickets to shows, restaurant reservations, spa reservations, etc., • Knowledge and established relationship of the surrounding area and its restaurants, clubs, shops, etc., • Perform Guest List duties as required., • Participate in Daily Shift briefings., • Petty cash procedure., • Able to provide information about Hotel services and standard amenities., • Delegate bell for guest luggage, faxes and mail to be delivered., • Other tasks as assigned. Summary of Job Requirements: • 2+ year similar customer service experience., • Good communication skill, • Attention to detail and organizational skills, • Ability to multitask., • General knowledge of area and city happenings., • Flexible to work schedules. Summary of Physical Requirements: • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to work on your feet for at least 8 hours., • Fast paced movements are required to go from one part of the facility to others., • Must be able to move, pull, carry or lift at least 30 pounds. Kneel, bend, crouch and climb as required Equal Opportunity Employer Chateau Marmont is an equal opportunity employer. The Company prohibits discrimination against any employee, applicant for employment, intern or volunteer based on the individual’s actual or perceived race (including traits associated with race, including but not limited to hair texture and protective hairstyles, which include but are not limited to braids, locs, and twists), color, religion, religious creed (including religious belief, observance, and dressing and/or grooming practices), national origin, ancestry, sex (including pregnancy, childbirth, expressing breast milk, or related medical condition), reproductive health decision-making, gender, gender identity, gender expression, transgender status, age, citizenship, primary language, immigration status, genetic characteristics, genetic information, medical condition, disability, status as a special disabled veteran or veteran of the Vietnam era, past or present membership in the uniformed/military service, marital or domestic partnership status, sexual orientation, political activities/affiliations, declination of attendance at or participation in any meeting discussing the Company’s opinion on religious or political matters, off-duty marijuana use, any other factor prohibited by law, as applicable to the Company (“Special Characteristic”), or the intersectionality of two or more Special Characteristics. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.

Job DescriptionDescription: Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to such success. We are recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Guest Service Agent! About this Location: This position in located in the heart of North Orange County, Brea, California is a thriving city known for its strong community values, exceptional quality of life, and vibrant business environment. With a blend of suburban comfort and urban convenience, Brea offers professionals a welcoming and dynamic place to live and work. Why do we need you? To perform in a pleasant, professional, and efficient manner, a combination of duties mainly related, but not limited to, check-in and checkout of guests which contributes to an overall positive experience. What you will do? • Greets guests with a warm and welcoming attitude, always providing outstanding customer service., • Issues room key and escort instructions to Bell Person or directly to guest as appropriate., • Date-stamps, sorts, and racks incoming mail and messages., • Check-in and check-out guests efficiently, ensuring accurate information is collected and recorded., • Transmits and receives messages using equipment such as telephone, fax, and switchboard., • May receive and process advance registration payments., • Provide guests with information about hotel facilities, services, and local attractions., • Handle guest inquiries, requests, and complaints promptly and professionally, resolving any issues to ensure guest satisfaction., • Maintain an organized and tidy front desk area, ensuring all necessary supplies are stocked., • Assist with administrative duties, such as answering phone calls, responding to emails, and handling cash transactions., • Keeps records of room availability and guests’ accounts., • Computes bill, collects payment, and makes change for guests., • May make, confirm, and cancel reservations for guests., • May post charges such as room, food, liquor, or telephone by hand or machine., • May make restaurant, transportation, or entertainment reservations for guests., • May deposit guests’ valuables in hotel safe or safe-deposit box., • May order complimentary flowers or champagne for special guests., • Follow hotel policies and procedures, including security and safety protocols., • Collaborate with other hotel departments to ensure a seamless guest experience., • Supports and adheres to the core values, the mission statement, service fundamentals, and guest service philosophy as defined by the company., • Required to be always in uniform when working on the property, including wearing a name identification badge., • All other duties as assigned by a manager or supervisor. Skills and abilities you bring: • Carry out specific oral or written instructions, frequently following a simple routine., • Do the same task over and over, frequently in the same way., • Deal with the public, customers, employees, union and government officials with tact and courtesy., • Stand and walk for long periods of time., • Lift and carry things like trays or dishes., • Use hands and fingers skillfully and easily What we offer: Join a team that invests in you! We’re proud to offer a comprehensive and competitive benefits package to support the well-being and growth of all our eligible employees in our diverse and inclusive environment: • Medical, Dental, Vision, Life and Disability Insurance If eligible, enjoy access to quality healthcare plans to stay healthy and protected. • Flexible Spending Account (FSA) Pre-tax savings for healthcare and dependent care expenses. • 401(k) & Roth 401(k) Plans Plan for your future with employer-supported retirement options. • Employee Assistance Program (EAP) Confidential support services for personal and professional well-being. • Career Growth Opportunities We promote from within and invest in your long-term success. • Paid Time Off (PTO) Take time to relax, recharge, and explore life outside of work. • Paid Sick Leave Supportive sick time policy to care for your health when you need it. • Exclusive Employee Hotel Discounts Take advantage of special rates for hotels in our brand portfolio - with team member stays starting as low as $40 per night, plus special rates for family and friends. • Enjoy complimentary On-Shift Meals (participating hotels) Enjoy a free, delicious meal provided by the hotel during each scheduled shift. • Recognition & Rewards Program Our team members are regularly acknowledged through performance awards, milestone celebrations, and incentive programs that recognize excellence and dedication. Schedule & Hours: This is a part-time AM/ PM shift position, with shifts primarily scheduled Friday through Sunday. Additional days may be scheduled based on business needs. Availability to work holidays is required. Windsor Hospitality is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Windsor Hospitality does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Requirements:

Job Description The function of a Bell Person at the hotel is to work closely with the Front Desk Staff, management and other hotel departments in providing guest assistance with luggage and miscellaneous needs. Often the first and last person a guest sees while staying at the hotel is the Bell Person. The care and attention that goes with this position is crucial to the success of the hotel as they convey critical message to the guests about the property’s commitment to service. No matter what position you are in, there are a few things that are critical to success –ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name., • Address guests' service needs in a professional, positive, and timely manner., • Bell person typically remain in the lobby to assist with guest arrivals. They may open doors of arriving guests and call taxis when necessary. Guests may require assistance carrying luggage in and out of the hotel, holding the leashes of pets or managing doors. Every encounter with a guest should be helpful and cordial., • As the bell person walks with the guest to the guest room, the bell person should point out areas of attraction in the hotel, such as the concierge station, the business center, swimming pool, etc. The bell person enters the room and turns on the lights. If it's daytime, the bellman may open the drapes. Next, the bellman should inquire about where the guest would like the luggage and point out the closets and safe and any other features of the room. If there is an Internet connection, the bell person may briefly explain how it's accessed. The bellman should then indicate the phone number at which he can be reached for any further needs., • Engage guests in conversation regarding their stay, property services, and area attractions. Refer guests with any need of a restaurant reservation, tours, transportation, etc., to the concierge., • Facilitate the usage of the bicycle program, • Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones)., • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build trust., • Baggage handling of tours, groups, etc., • Adheres to all company policies and procedures., • Follows safety and security procedures and rules., • Knows department fire prevention and emergency procedures., • Utilizes protective equipment., • Reports unsafe conditions to supervisor/manager., • Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager., • Provides for a safe work environment by following all safety and security procedures and rules., • All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook)., • Perform any related duties as requested by supervisor/manager. KNOWLEDGE, SKILLS & ABILITIES • Proficient knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions and fully comprehend and communicate clearly all guest messages, • Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred., • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts., • Good telephone speaking and listening ability., • Prior hospitality and/or communications experience preferred., • Customer Service Oriented, • Flexible schedule is a must, • Team player PHYSICAL DEMANDS • Bell Person will be on their feet and moving around (stand, walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps). Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance; reach overhead and below the knees, including bending, twisting, kneeling, pulling, talking, seeing, smiling and stooping.

Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and accuracy. Responsibilities include supervising front desk staff, training new employees, creating shift schedules, assisting with guest service issues, authorizing refunds or room changes when necessary, monitoring room availability and reservations, coordinating with housekeeping and maintenance to ensure rooms are ready, and ensuring Hilton service standards are maintained at all times. This position typically pays $16 to $35 per hour depending on location, experience, and hotel size, with higher wages often offered at large or high-occupancy properties. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and advancement opportunities into hotel management roles. Some hotels may also offer performance bonuses, shift differential pay for evening or overnight shifts, and incentive bonuses tied to guest satisfaction scores or upselling programs.

Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the guest check-in and check-out process. Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. Employees handle phone calls, assist with booking reservations, resolve guest concerns or complaints, coordinate with housekeeping and maintenance regarding room status, and ensure the front desk and lobby area remain organized and professional at all times. This position typically pays $16 to $35 per hour depending on location, experience, shift, and hotel type, with higher pay often available for overnight shifts, high-end properties, and supervisory-level front desk roles. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and opportunities for advancement into supervisor or management roles. Some locations may also offer shift differentials for overnight shifts, performance bonuses, upsell incentives for room upgrades, and holiday pay premiums.

Job Description For over 25 years, the Water Grill has sated the palates of seafood lovers in Southern California. Hailed as "the best seafood in Southern California" by the internationally recognized Zagat Guide, Water Grill consistently offers dazzling fish preparations of superior quality and freshness. Here's What We'll Bring To The Table for Restaurant Manager: • Competitive Salary: $70,304 - $80,000 based on experience + realized bonus, • Paid Vacation and Sick Days, • Dining Discount for you and up to 5 guests, • 401k with a Match, • Education Reimbursement, • Medical insurance, Dental insurance, Vision insurance, Life insurance, and Pet Healthcare Savings Account Our managers are held at a high standard with clear expectations to be the leader of the restaurant, the ambassadors of our product, and the executor of our hospitality. As the Restaurant Manager, you will be an integral member of our management team. You will support our seamless service while continuing to develop and coach your crew. You are the expert for the front of house operations of the restaurant and partner with the kitchen to execute quality product and service to each guest. Once hired, you will be joining a stable company that has a proven track record of developing successful operators over the past 30 plus years. You will be fully trained in financial acumen, quality assurance, daily operations, and leadership. You will have the opportunity to learn all aspects of operations from sophisticated operating systems to managing a product centric menu, to the behind-the-scene process of creating cutting edge restaurant designs and concepts. Your career path is driven by your own goals and we are prepared to give you all the tools needed to take you to any level of leadership you desire. A successful manager with us, is “standards-driven” and vigilant, showing a high-level of integrity in their work. They always interact with crewmembers and Guests in a professional manner and take a positive approach to resolving issues. Essential Responsibilities: • Oversees the daily operations from ordering, purchasing, receiving, storage, and preparation of all food products to guest relations, flow of business, and service standards., • Oversees the flow of the business during business hours. Being active in all areas of the restaurant (front desk, bar/lounge, kitchen, and main dining room) for the whole dining period. Walking the building to ensure all areas of service are being met to company standards and course correcting when needed., • Responsible for financial operations of restaurant: accuracy of safe, change orders, and bar banks, reconciliation of tips, coding invoices, calling vendors when needed, manages one operating account and troubleshooting variances., • Responsible for all human resource related to the crew., • Forecasting the need for product based on inventory counts, • Writes the schedules for at least one of the workgroups: Server, Bartender, Host, Busser, supervisors, • Participates in creativity of developing incentive programs, generating sales and marketing services., • Ensures that all food products meet company recipe specifications for preparation and quality., • Recognition of crewmembers (coaching), • Makes labor management decisions each shift, • Participates in interviews and selection of new crew. Essential Skills/Experience: • At least 21 years of age., • Two years of experience as a Manager., • College degree in a related field, i.e., business or hotel and restaurant management, preferred., • Flexible schedule required-able to work nights, weekends and holidays., • Good longevity in current and past positions., • Ability to lift up to 40 lbs., 10-20 is typical, • Ability to reach up to 6 feet, 2-4 is typical, • Ability to move through 24 inch aisles and spaces as small as 12 inches

Job DescriptionCompany Description The Hoxton, Downtown LA is nestled in LA's Downtown on buzzing Broadway. Once the LA Railway Authority, then a candy shop, this property has an LA history that'll charm your socks off. You'll find 174 rooms, a rooftop; our all-day lobby restaurant Moonlarks; plus a rooftop pool and loads of outdoor seating to enjoy that LA weather. Job Description What you’ll do…. Develop the front office team to deliver personal service that exceeds guest expectations. Create an environment of learning to ensure all members of the team are trained to understand and follow all standards of operation Ensure the accuracy of data in all systems and provides the necessary daily reports for all departments. Manage the daily overbooking levels and work collaboratively with all departments to ensure maximum occupancy. Use a wide range of coaching skills to ensure that the team are well motivated and informed of day to day activity. Monitor the performance of the team and give regular feedback through meetings and appraisal methods. Assist recruitment efforts for the Front Office team. Responsible for the control and management of the hotel retail, ensuring all orders are monitored, and all month-end figures are compiled and sent to Payroll/Accounts team. Oversee the inventory control of the guest breakfast program, ensuring all deliveries are logged, and prepared for the monthly inventory. To play an active role in projects that involve the development and evolution of the Front Office team. To assist the Director of Operations and General Manager to manage any changes in hotel procedures. Assist with statistical analysis of the Front Desk team. Responsible for the management of the Front Office schedule ensuring that all days are covered to meet business needs. Oversee Payroll for all Front Office team members. Ensure all members of the team follow rules, do their best and love their jobs. Play a key role in team development and training, both pre-opening and on an ongoing basis. You’ll be hands-on and willing to regularly work both front and back of house, maintaining lobby and public area presence, spending time with guests and team members alike. Oversee departmental scheduling, hiring, and performance management. Make sure The Hoxton, Downtown LA maintains 100% labor and legal compliance. Qualifications What we’re looking for… Preferably at least 2 years experience in Hotel Front Office operations, including managing a team. You’re an Opera wiz. You execute. You get things done. You are scarily organized. You're willing to be Fire Life Safety certified and keep a cool head if in stressful times. You have a keen eye for detail and love to share your notes and feedback as well as listen. You know how to crack the whip, but make people feel good at the same time. You’re a natural host and can make guests and team members feel at home in our hotel You have the ability to take over of issues, solve problems and make effective decisions. A balance between a methodical and process-driven approach and flexibility and creativity when it comes to meeting deadlines and finding solutions. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. Ability to work positively and collaboratively to achieve the highest standards of delivery at work. Your humble and open to ideas. We leave our egos at the door and help get shit done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we’d have a good time and share a few laughs You want to be part of a team that works hard, supports each other and has fun along the way. What’s in it for you… The opportunity to embark on an exciting career trajectory in a fast-growing environment The opportunity to be yourself and collaborate with other bright minds in a relaxed, innovative culture There’s opportunity to grow with an exciting business and be part of a team who are passionate about everything they do Receive a competitive package with opportunity for career development Excellent discounts across the entire Ennismore family for you and your nearest and dearest (even after you leave). Additional Information More about us…. The Hoxton is a series of open-house hotels, each in a neighborhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighborhood with vibrant, welcoming public spaces. The Hoxton, Downtown LA is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Compensation: $70,500.50 This employer participates in E-verify!

Job Description Job Overview The Maybourne Beverly Hills Hotel invites you to explore opportunities to push your creativity and be outstanding in a career that will bring out your craft and passion. We look for people that will share our vision and help bring it to life. If this is something you want to be a part of, we look forward to receiving your application. Summary of Position The Assistant Food & Beverage Manager – In-Room Dining & Honor Bar is responsible for the daily leadership, operational oversight, and financial performance of the In-Room Dining and Honor Bar departments. This role ensures exceptional guest experiences through seamless service execution, luxury hospitality standards, operational efficiency, and colleague development. The Assistant F&B Manager will oversee all aspects of in-room dining service, minibar operations, inventory control, ordering, colleague training, guest satisfaction, and departmental profitability while supporting the overall objectives of the Food & Beverage Division. This leader will work closely with Culinary, Front Office, Housekeeping, and Finance teams to ensure Forbes Five-Star standards are consistently achieved throughout the guest journey. Roles and Responsibilities Core functions of the position, but are not limited to the following; • Assist in the oversight and management of all food and beverage outlets within the hotel, including restaurants, bars, lounges, and in-room dining., • Ensure that all guests receive impeccable service and have a memorable dining experience, addressing guest feedback and concerns promptly and professionally., • Support, mentor, and lead a team of service professionals, fostering a culture of excellence, teamwork, and guest-centric service., • Assist in creating and managing staff schedules, ensuring optimal coverage based on occupancy and event requirements., • Collaborate with the culinary team to develop and update menus that showcase creativity, innovation, and seasonality while meeting guest preferences., • Maintain high-quality food and beverage standards, overseeing the presentation, taste, and service of all dishes and beverages., • Monitor and control food and beverage inventory, including ordering supplies, tracking stock levels, and minimizing waste., • Assist in the planning and execution of special events, private dining experiences, and banquets, ensuring flawless execution and guest satisfaction., • Contribute to the financial success of food and beverage operations by monitoring costs, analyzing financial data, and implementing cost-saving measures., • Ensure compliance with health and safety regulations, food safety standards, and responsible alcohol service guidelines., • Build and maintain relationships with suppliers and vendors to secure quality products and services at competitive prices, • Ensure accurate stocking, replenishment, auditing, and maintenance of all guest room Honor Bars., • Manage the alcohol-free room program and ensure proper execution of guest preferences and compliance requirements., • Oversee minibar inventory controls, ordering processes, monthly inventories, product rotation, and waste reduction initiatives., • Ensure all Honor Bar charges are accurately processed, reconciled, and communicated with Front Office and Accounting teams., • Develop and maintain par levels for all minibar products, amenities, beverages, and supplies., • Monitor consumption trends and guest preferences to optimize product assortment and revenue opportunities., • Maintain operational readiness of pantry areas, minibars, storage rooms, and delivery equipment., • Create and implement luxury service standards and SOPs for both IRD and Honor Bar operations., • Ensure compliance with all health, safety, sanitation, and alcohol service regulations. Financial Responsibilities, • Manage departmental labor, revenue, and cost goals for both In-Room Dining and Honor Bar operations., • Analyze minibar revenue performance, consumption trends, and inventory variances., • Prepare monthly inventory reports and investigate discrepancies., • Identify opportunities to increase capture rates, guest satisfaction, and operational efficiencies., • Support annual budget planning and forecasting processes., • Recruit, train, coach, and develop IRD Servers, Phone Order Takers, Honor Bar Attendants, Supervisors, and Leads., • Conduct regular audits, coaching sessions, and performance reviews., • Maintain training programs and service standards aligned with Forbes Travel Guide expectations., • Foster a culture of accountability, ownership, and luxury guest service. Qualifications • Bachelor’s degree in hospitality management, Food and Beverage Management, or a related field is preferred., • Proven experience in food and beverage management, ideally within a luxury hotel or fine dining setting., • Exceptional leadership and team management skills., • Strong understanding of food and beverage operations, including culinary trends and wine and beverage knowledge., • Excellent communication, interpersonal, and problem-solving skills., • Proficiency in using computer software for scheduling, inventory management, and financial analysis., • Flexibility to work shifts, weekends, and holidays as required., • Certification in food safety and responsible beverage service is required, • Previous experience managing In-Room Dining and/or Minibar operations within a luxury hotel environment., • Knowledge of minibar inventory controls, audit processes, and revenue reconciliation., • Experience with Micros Symphony POS, inventory management systems, Evention, BirchStreet, and departmental financial reporting., • Strong understanding of luxury hotel operations and Forbes Travel Guide standards. Physical Requirements • Prolonged periods of sitting at a desk and working on a computer., • Prolonged periods of standing., • Must be able to lift 15 pounds at times., • Physically able to walk and sit for extended periods of time Equal Opportunity Employer: Maybourne is proud to be an Equal Employment Opportunity. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the HR department directly. Vision Leading the future of luxury lifestyle; curating distinctive and enriching experiences. Purpose Creating Stories of Distinction The Maybourne Mindset • Put People at our heart, • Stay two steps ahead, • Make the magic happen Who you would be working for Maybourne Hotel Group owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Riviera, The Emory and The Maybourne Beverly Hills – six of the world's most renowned luxury hotels. Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests. A warm welcome and cool spirit define The Maybourne Beverly Hills, the newest member of our hotel family. Blending our signature service style with the energy of Beverly Hills, expect culinary creativity and contemporary comfort, all wrapped up in a landmark location. The Maybourne Beverly Hills is California, through and through. Company Benefits • Medical/Dental/Vision Insurance, • Company matched 401(k) plan, • Company matched Health Savings Plan, • Flexible Spending, • Paid Holidays, • Paid Time Off, • Paid Sick Leave, • Employee Assistance Program, • Free Parking, • Employee Recognition Programs, • Colleague meals, • Colleague Referral Incentive program The Maybourne Beverly Hills participates in E-Verify.

Job Description For over 25 years, the Water Grill has sated the palates of seafood lovers in Southern California. Hailed as "the best seafood in Southern California" by the internationally recognized Zagat Guide, Water Grill consistently offers dazzling fish preparations of superior quality and freshness. Here's What We'll Bring To The Table for Senior Restaurant Manager: • Competitive Salary: $80,000 - $95,000 based on experience + realized bonus, • Paid Vacation and Sick Days, • Dining Discount for you and up to 5 guests, • 401k with a Match, • Education Reimbursement, • Medical insurance, Dental insurance, Vision insurance, Life insurance, and Pet Healthcare Savings Account Our managers are held at a high standard with clear expectations to be the leader of the restaurant, the ambassadors of our product, and the executor of our hospitality. As the Senior Restaurant Manager, you will be an integral member of our management team. You will support our seamless service while continuing to develop and coach your crew. You are the expert for the front of house operations of the restaurant and partner with the kitchen to execute quality product and service to each guest. Once hired, you will be joining a stable company that has a proven track record of developing successful operators over the past 30 plus years. You will be fully trained in financial acumen, quality assurance, daily operations, and leadership. You will have the opportunity to learn all aspects of operations from sophisticated operating systems to managing a product centric menu, to the behind-the-scene process of creating cutting edge restaurant designs and concepts. Your career path is driven by your own goals and we are prepared to give you all the tools needed to take you to any level of leadership you desire. A successful manager with us, is “standards-driven” and vigilant, showing a high-level of integrity in their work. They always interact with crewmembers and Guests in a professional manner and take a positive approach to resolving issues. Essential Responsibilities: • Oversees the daily operations from ordering, purchasing, receiving, storage, and preparation of all food products to guest relations, flow of business, and service standards., • Oversees the flow of the business during business hours. Being active in all areas of the restaurant (front desk, bar/lounge, kitchen, and main dining room) for the whole dining period. Walking the building to ensure all areas of service are being met to company standards and course correcting when needed., • Responsible for financial operations of restaurant: accuracy of safe, change orders, and bar banks, reconciliation of tips, coding invoices, calling vendors when needed, manages one operating account and troubleshooting variances., • Responsible for all human resource related to the crew., • Forecasting the need for product based on inventory counts, • Writes the schedules for at least one of the workgroups: Server, Bartender, Host, Busser, supervisors, • Participates in creativity of developing incentive programs, generating sales and marketing services., • Ensures that all food products meet company recipe specifications for preparation and quality., • Recognition of crewmembers (coaching), • Makes labor management decisions each shift, • Participates in interviews and selection of new crew. Essential Skills/Experience: • At least 21 years of age., • Four years of experience as a Manager in any industry., • Two years of experience as a Manager in full service, high volume, restaurant., • College degree in a related field, i.e., business or hotel and restaurant management, preferred., • Flexible schedule required-able to work nights, weekends and holidays., • Good longevity in current and past positions, • Ability to lift up to 40 lbs., 10-20 is typical, • Ability to carry up to 120 feet, • Ability to reach up to 6 feet, 4 is typical, • Ability to work off counter heights of 36 - 42 inches, • Ability to move through 24 inch aisles and spaces as small as 12 inches