Hotel front desk jobs in Providence, Rhode IslandCreate job alerts

Job Description SCOPE OF POSITION: The Housekeeping Attendant will be responsible for providing a variety of functions in the housekeeping department while providing the highest quality of service to guests in an attentive, courteous and efficient manner. The housekeeping functions include: 1) cleaning of guest rooms in a timely manner, complying with room amenities according to hotel standards and assisting with guests requests, 2) maintaining cleanliness for back of the house and general appearance of public areas and assisting other housekeeping attendants to ensure there is enough supply of guest room materials and linen count. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Approach all encounters with guests and team members in a friendly, service-oriented manner., • Regular attendance is required in compliance with Beatrice standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include a clean, pressed uniform and correct name tag when working., • Always comply with Beatrice standards and regulations to encourage safe and efficient hotel operations., • Must, always, be attentive, friendly, helpful and courteous to all guests, managers, and other team members., • Clean and service assigned guest rooms in a timely and organized manner according to procedures and standards., • Notify guest services (front desk) when service is complete so rooms may be sold, per standards., • Immediately report any room unable to be serviced within appropriate time standards to supervisor., • Report needed repairs or unsafe conditions to supervisor., • Respond to requests from guests, supervisors or management in a timely and efficient manner., • Maintain linen cart and supplies in a neat and organized manner and to department standards., • Maintain security of equipment, keys and supplies issued each day., • Adhere to par stocking of items; avoid overstocking of items., • Report lost and found articles to supervisor., • Report low par stock items immediately to management., • Follow procedures for team cleaning and self-inspecting program, if applicable., • Be familiar with all fire extinguishers and locations on guest room floors., • Knowledgeable of fire and other safety procedures, including those for Bloodborne Pathogen, and heavy lifting techniques., • Report any observed suspicious behavior to Supervisor immediately., • Thoroughly clean and restock assigned guest rooms per hours assigned., • Complete all pre-cleaning duties including but not limited to guest supplies, cleaning supplies, and linen for housekeeping cart set up., • Keep all hallways, public areas and closet clean neat swept and vacuumed., • Prepare housekeeping cleaning cart for next day use., • Attend meetings/training as required by management. Education & Experience: • High School diploma or GED certification helpful or experience in a hotel or a related field preferred., • Bi-lingual desired., • Previous hotel or industrial experience desired., • Long hours sometimes required, including nights and weekends., • Medium Work - Exerting up to 10 pounds of force occasionally, and /or 7 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to convey information and ideas clearly, both oral and written., • Must work well in stressful, high-pressure situations., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary., • Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests., • Must be able to prioritize departmental functions to meet due dates and deadlines.

Job DescriptionWhy You’ll Love This Aviation Front Desk Customer Service Representative JobDid you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Front Desk Customer Service Representative position with Atlantic Aviation at PVD in Warwick, RI may be perfect for you! Pay: $19.50 - $20 / hour Schedule: Requires availability for any/all shifts including overtime, weekends, holidays, and on-call duty In this position, you will be the first point of contact for clientele arriving at the facility. You will get the opportunity to interact with many large corporations’ flight departments and high-profile clients! In this position, you will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft. Use your experience and outgoing personality to build a career in aviation you are excited about and apply for the Front Desk Customer Service Representative job today! ResponsibilitiesFront Desk Customer Service Representative Responsibilities • Provide customers with professional service and assistance, • Making hotel and catering reservations for inbound and outbound aircraft, • Processing customer purchases and fuel transactions, • Work closely with line service personnel and pilots, ensuring all customer service needs are met, • Occasional travel may be required to support another Atlantic location., • You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require. Required SkillsFront Desk Customer Service Representative Qualifications, • Customer service/hospitality experience, • High school diploma or GED certificate, • 18 years of age, • A valid state driver’s license, • Ability to comprehend and perform basic math calculationsWe maintain a drug-free workplace and perform pre-employment substance testing.

Job Description We are currently looking for a Full-Time Guest Service Representative to join our Front Desk team! The Courtyard® by Marriott -Providence Lincoln is situated minutes from Twin River Casino, Bryant University and Kirkbrae Country Club, and is only 9 miles from everything Downtown Providence has to offer. With 129 beautifully appointed guest rooms, we also have our onsite Bistro Restaurant & Bar which provides healthy breakfast, Starbucks® products and evening dining with a full bar. The Courtyard by Marriott is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. The Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include: • Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information., • Handles cash, credit card information and goods at the property, • Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner. At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following: • Paid Weekly (Every Friday!), • Medical, Dental & Vision Insurance, • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match, • Paid Vacation and Sick Time, • Paid Holidays, • Tuition Reimbursement, • Flexible Spending Account, • Company Paid Life Insurance, • Company Paid Short-Term Disability Insurance, • Long-Term Disability Insurance, • Employee Assistance Program, • Hotel Discounts – for You, Your Friends and Family, • Wellness Programs, • Monthly Employee Appreciation Activities & Events, • Learning and Development Opportunities, • Employee Referral Program

Job Description SCOPE OF POSITION: The Front Desk Agent is responsible for providing the highest quality of service to guests in an attentive,courteous, and efficient manner, by checking guests in and out of the hotel. They provide a welcoming attitude and are proficient in all service questions and requests. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Must, at all times, be attentive, friendly, helpful and courteous to all guests, managers, and other team members., • Maintain regular attendance in compliance with Beatrice standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include a clean, pressed uniform and correct name tag when working., • Always comply with Beatrice standards and regulations to encourage safe and efficient hotel operations., • Register guests into the hotel in a prompt and courteous manner, using Beatrice Standards and up selling techniques to maximize room rates., • Prepare for group check in and out and VIP arrivals; become informed of events/ functions in the hotel during the shift., • Check guests out of the hotel; process customer payments according to established policies and procedures., • Respond to guest requests promptly; promote hotel services, facilities and outlets; provide guests with information such as local attractions and directions to increase satisfaction., • Resolve minor guest complaints to the satisfaction of the customer; inform supervisor of major problems, complaints, disturbances or unhappy guests., • Book guest reservations, confidently selling the room and hotel product., • Handle departmental accounting of monies, receipts, guest accounts and other forms of credit; post all charges; complete cashier’s report, and prepare deposit., • Balance bank daily., • Complete all side work and cleaning duties per standards., • Run daily arrival report and identify any special requests, delivering to the guest room as needed., • Always maintain a clean and organized work area., • Maintain proper key control daily., • Be attentive to the upkeep of the lobby and public spaces. Tend to them as needed., • Check with Supervisor prior to end of shift., • Have thorough knowledge of outside venues and directions to each., • Full understanding of the Front Desk system for all guest services., • Perform other duties as requested by management. Education & Experience: • High School diploma or equivalent and hotel or customer service experience preferred., • Rotating schedules including nights and weekends., • Light work-Exerting up to 30 pounds of force occasionally, and /or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Must be able to convey information and ideas clearly, both oral and written., • Must work well in stressful, fast paced, high-pressure situations., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary., • Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests., • Must have the ability to assimilate complex information, data, etc. from disparate sources and consider adjust or modify to meet the constraints of a particular need., • Must be able to prioritize departmental functions to meet due dates and deadlines., • Must be able to work with and understand financial information and data, and basic arithmetic function.

Job Description Courtyard by Marriott Providence Lincoln - 636 George Washington Hwy, Lincoln, RI 02865 We are currently looking for a Sales Coordinator to join our Team! The Courtyard® by Marriott -Providence Lincoln is situated minutes from Twin River Casino, Bryant University and Kirkbrae Country Club, and is only 9 miles from everything Downtown Providence has to offer. With 129 beautifully appointed guest rooms, we also have our onsite Bistro Restaurant & Bar which provides healthy breakfast, Starbucks® products and evening dining with a full bar. The Courtyard by Marriott is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates. The Sales Coordinator provides the support necessary to efficiently maintain current sales systems, applications, and sales databases. Details, maintains, and organizes group room contacts and room block inventories. The Sales Coordinator is responsible for clerical, administrative, as well as producing marketing materials, and other duties to assist in the smooth operation of the Sales and Catering functions at the hotel. Responsible for assisting in managing the sales and marketing efforts of the hotel to maximize revenue. Fully supports, from administrative, customer service and sale lead development perspectives, the sales team to develop future and repeat business. About Buffalo Lodging Associates: Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, we’ve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence. What You Bring: The ideal candidate is one who embodies Buffalo Lodging’s culture and core values: Excellence, Passion, Integrity, Inclusive. For the most success in this role, requirements are as follows: • Previous experience in hotel front desk, or support sales., • Customer service skills, • Telephone skills, email systems., • High knowledge of computers including intranet, systems such as FOSSE, OnQ, Delphi is strongly preferred., • Marriott Experience a plus At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy, and productive. To achieve this, we offer a variety of benefits including the following: • Paid Weekly (Every Friday!), • Medical, Dental & Vision Insurance, • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match, • Paid Vacation and Sick Time, • Paid Holidays, • Tuition Reimbursement, • Flexible Spending Account, • Company Paid Life Insurance, • Company Paid Short-Term Disability Insurance, • Long-Term Disability Insurance, • Employee Assistance Program, • Hotel Discounts – for You, Your Friends and Family, • Wellness Programs, • Monthly Employee Appreciation Activities & Events, • Learning and Development Opportunities, • Employee Referral Program

The Front Desk Agent is the face of the hotel, and provides superior service to all guests. We are currently looking for a Front Desk Agent to join our team! The Hampton Inn by Hilton-Coventry/Warwick area is centrally located in Rhode Island. The Hampton Inn by Hilton is one of the 50 hotel propert

Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel's historical significance. Work closely and cooperatively with other front office and

Were looking for a Hotel Front Desk Associate to maintain accurate records and documentation, assist with organizing, stocking, and general upkeep, and work collaboratively across teams and departments.

Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. This position typically pays $16 to $35 per hour depending on location, experience, s

Take pride in working for Hilton Hotel Front Desk Associate and help us make every day count.

Be part of our success story as a Hotel Front Desk Clerk to perform daily responsibilities with dedication.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, understand, and follow oral and written instructions.

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Knipper Health, you will: Promote meaningful relationships and brand loyalty through engaged and informed conversation with customers (health-care providers, office staff, pat

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing y

Qualifications: * Must have either a smartphone with working camera or desktop/laptop with webcam * Must have access to high speed internet connection * Desire to fully participate in one or several of the above topics * Ability to read, understand, and follow oral and written instructions.

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requiremen