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Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Provide guests with a friendly and efficient check-in and check-out experience. Provide guests with general information regarding hotel, amenities, and special events. Job Functions • Sell rooms utilizing excellent customer service skills and yield management., • Resolve customer complaints and answer guest inquiries regarding hotel services, events, directions, local attractions, etc. in a friendly, professional manner., • Complete all registration forms and computer input., • Retrieve and distribute room keys., • Calculate and print hotel bills, and accept payment for various room charges utilizing standard cash and credit procedures., • Communicate with Executive Hosts regarding hotel stays., • Utilize computer to run necessary reports., • Balance all transactions at the end of shift (audit out)., • Operate manual procedures in the event of computer failure., • Other duties as assigned by management. Qualifications Position Requirements: Job Specifications • High school diploma or equivalent, and minimum 6 months front desk experience., • Ability to utilize basic office machines and telephone. Minimum typing speed 45 WPM. 10-key experience a plus., • Ability to communicate with guests and staff in English., • Knowledge of hotel key system., • Must be able to work flexible shifts., • Able to stand for long periods of time., • Detail oriented and able to multitask., • Ability to add, subtract, and audit accounts., • Money handling experience and ability to operate electronic draft system., • Ability to operate LMS, CMS, and Hot Sauce/Espresso computer systems., • Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations. Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Job Description We are looking for a part time Food Expo/Room Service Server. ESSENTIAL DUTIES & RESPONSIBILITIES • Check all tickets and position food orders in the window for food servers., • Ensure all orders are coming out of the kitchen in a timely manner., • Dress all plates with the correct quality and presentation for food servers., • Ensure food servers pick up food in a prompt manner., • Appetizers are coordinated to come out first, • All recooked and returned food orders are served to the customer’s request, • Must ensure there is a ticket for every item that leaves the kitchen, • Must have good multi-tasking skills that can keep the fast-paced kitchen running smoothly, • Ability to handle issues that arise quickly and efficiently, • Possess complete knowledge of entire menu and proper food presentation., • Maintain excellent working relationships with other food service employees, such as Food Servers, Runners, Bus Persons, etc., • Maintain all sanitation and safety standards., • Expedites food from the kitchen to the tables as dictated, • Describes food upon placement on the table, answering any questions pertaining to the dishes., • Perform posted side work and other duties as directed by management., • Perform other job related duties as requested including but not limited to running food to dining room to assist servers, packaging to go orders to assist hosts., • Input all Room Service orders into P.O.S. system. Ensure accuracy of guest name and room number of each order for delivery. Access all functions of the POS system in accordance to specifications., • Ensure supplies are available in service area for timely setup and delivery of orders., • Possess complete knowledge of entire room service menu, proper food presentation, and wine, beer, champagne selection for up selling of all items., • Be familiar with all Hotel services, features, and local attractions and activities to respond to guest inquiries accurately., • Answer all questions the guest may have in a courteous manner., • Advise guest of the delivery time. Help guests if they need expedited service due to an emergency., • Resolve guest complaints within the scope of authority, otherwise refer to Supervisor., • Responsible for Tuscany Amenity set up for Room Service., • At least 21 years of age., • At least 1 year of experience as an expeditor, cook, server, or Room Service order taker., • Ability to listen effectively and make strong judgement decisions., • Working knowledge of mathematics, such as: addition, subtraction, multiplication, and division., • Excellent customer service skills. Have interpersonal skills to deal effectively with all business contacts., • Professional appearance and demeanor., • Work varied shifts, including weekends and holidays., • High school diploma or GED required.

Job Description Are you ready to advance your career to the next level? Are you a passionate hospitality professional? How about Hands on, energetic, and driven? Tharaldson wants you! We provide a friendly, professional place to work and have fun, with opportunities for advancement and career growth. A strong company culture inspires staff to achieve the highest service standards in hospitality. Tharaldson has 90 hotels nationwide and will be adding to our hotel portfolio in the next 3 years, providing growth opportunities for our team members! WHAT WE OFFER: • Career advancement opportunities, • Employee discounts, • Competitive pay, • Daily Pay Option, • Flexible work schedule, • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS: • Monitors and ensures compliance with all guidelines for operations, • Conducts monthly department meetings to review new procedures and solicit input from all employees, • Handles and provides resolution to guest complaints and employee issues, • Assigns duties to employees and subordinates and observes performance to ensure adherence to hotel and franchise policies and established operating procedures, • Answers inquiries pertaining to hotel policies and services, • Assists General Manager in annual wage scale surveys; ensures employee wages follow wage and salary guidelines, • Ensures property hiring practices comply with all state and federal requirements, • Performs functions of the General Manager in their absence, • Supervises work activities of housekeeping staff, • Provides training, including safety training and standard operating procedures to all housekeeping personnel as directed by management, • Ensures adherence to company quality standards by inspecting rooms, including deep cleans, • Distributes keys and work assignments to staff, • Addresses guest complaints regarding housekeeping service or equipment, • Assists General Manager in the selection of housekeeping personnel, • Assists management staff of hotel in assuring housekeeping staff is practicing efficient and effective procedures, • Monitors linen and guest supply inventory, • Reports any maintenance repairs to maintenance staff; records repair information in maintenance log, • Completes follow-up on vacant or occupied rooms, • Assumes function of Housekeeper as necessary, • Takes control of lost and found items as appropriate Directly supervises front desk, housekeeping, laundry, and/or maintenance staff as determined by General Manager. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems WHAT WE ARE LOOKING FOR: • Preferably 1+ year of similar experience in Select Service or Extended Stay properties, • Brand Experience preferred., • Knowledgeable in Inventories, Scheduling, and Ordering., • Valid Driver’s License., • Open Availability., • Education Preferred of Associates degree or equivalent from two-year college, or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.

Job Description Are you ready to advance your career to the next level? Are you a passionate hospitality professional? How about Hands on, energetic, and driven? Tharaldson wants you! We provide a friendly, professional place to work and have fun, with opportunities for advancement and career growth. A strong company culture inspires staff to achieve the highest service standards in hospitality. Tharaldson has 90 hotels nationwide and will be adding to our hotel portfolio in the next 3 years, providing growth opportunities for our team members! WHAT WE OFFER: • Career advancement opportunities, • Employee discounts, • Competitive pay, • Daily Pay Option, • Flexible work schedule, • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS: • Monitors and ensures compliance with all guidelines for operations, • Conducts monthly department meetings to review new procedures and solicit input from all employees, • Handles and provides resolution to guest complaints and employee issues, • Assigns duties to employees and subordinates and observes performance to ensure adherence to hotel and franchise policies and established operating procedures, • Answers inquiries pertaining to hotel policies and services, • Assists General Manager in annual wage scale surveys; ensures employee wages follow wage and salary guidelines, • Ensures property hiring practices comply with all state and federal requirements, • Performs functions of the General Manager in their absence, • Supervises work activities of housekeeping staff, • Provides training, including safety training and standard operating procedures to all housekeeping personnel as directed by management, • Ensures adherence to company quality standards by inspecting rooms, including deep cleans, • Distributes keys and work assignments to staff, • Addresses guest complaints regarding housekeeping service or equipment, • Assists General Manager in the selection of housekeeping personnel, • Assists management staff of hotel in assuring housekeeping staff is practicing efficient and effective procedures, • Monitors linen and guest supply inventory, • Reports any maintenance repairs to maintenance staff; records repair information in maintenance log, • Completes follow-up on vacant or occupied rooms, • Assumes function of Housekeeper as necessary, • Takes control of lost and found items as appropriate Directly supervises front desk, housekeeping, laundry, and/or maintenance staff as determined by General Manager. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems WHAT WE ARE LOOKING FOR: • Preferably 1+ year of similar experience in Select Service or Extended Stay properties, • Brand Experience preferred., • Knowledgeable in Inventories, Scheduling, and Ordering., • Valid Driver’s License., • Open Availability., • Education Preferred of Associates degree or equivalent from two-year college, or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.

Job Description POSITION OVERVIEW The primary responsibility of the Valet Attendant is to park or retrieve guests’ vehicles in a timely manner ensuring the utmost in vehicle safety. Anticipate guests needs, respond promptly and acknowledge all guests, no matter how busy or time of day. Maintain positive guest relations at all times. RESPONSIBILITIES * Greet and welcome guests and visitors to the hotel * Greet visitors and guests on departure, wishing them a pleasant journey * Relieve guests of their luggage on arrival/departure, store it and log it if a porter is not available * Handle all guests requests, queries, comments and complaints in a courteous and prompt manner, taking the necessary action steps and ensuring follow through where required * Open cars/taxis doors arriving at the hotel and give help to people in need * Remove all items of luggage from the vehicle of the guest and coordinate the delivery of guest luggage into the hotel * Escort guest into the lobby and to the reception desk, and to deposit the luggage in the luggage room or escort to guest suite * To call taxis for guests and visitors, to open doors as appropriate and to give directions as required * To park guest cars in the hotels allocated car parking spaces, as needed * To direct traffic on the hotel’s street facing exterior when needed to ensure that the street and entrance are not obstructed in any way * Greet and welcome guests with the appropriate greeting of the day and direct them personally into the hotel * Whilst accompanying guests, to promote hotel services and facilities, such as restaurants, hotel facilities or other special promotions at the time * Assist the Guest Services Team behind the desk as necessary in answering phones while performing front office duties and provide an efficient and friendly service to our guests * Ensure guest satisfaction by performing such duties as attending to their requests and inquiries courteously and efficiently, and accepting changes or additions in work hours, which are necessary for the maintenance of uninterrupted service to hotel guests and patrons QUALIFICATIONS Education/Formal Training High School diploma or equivalent Experience * 1 year of experience in customer service or similar role. * Clean driving record. * Must be able to work varied shifts, to include weekends and holidays. Knowledge/Skills * Must have general knowledge of basic customer service skills and be fluent in oral and written English. * Must have knowledge of local establishments, businesses and the surrounding community in general. * Must be able to drive automatic and manual vehicles. * Must have a valid driver’s license. Other Must be 18 years of age. Additional language ability is preferred. "Trump Hotel Las Vegas participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.”

Job DescriptionDescription: Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to such success. We are recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Houseperson! About this Location: This position is located at the Embassy Suites by Hilton Convention Center in Las Vegas, NV. We are right in the middle of the action! Our hotel is perfectly situated next to the Las Vegas Convention Center and just three miles from Harry Reid International Airport. With the monorail just steps away and world-class entertainment, dining, and shopping minutes from our door, you’ll be working in the heart of all that Las Vegas has to offer. Why do we need you? To perform a combination of tasks, which maintain hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive guest experience. What will you do? 1. Assist with flipping mattresses and move furniture as assigned by Supervisor., 2. Assist room attendants in order to maintain high standards of quality., 3. Hang draperies as required., 4. Dusts furniture and equipment., 5. Polishes metalwork and furniture., 6. Collects soiled linens for laundry and receives and stores linen supplies in linen closets., 7. Cleans bathrooms and replenishes with supplies., 8. Refurnishes room with supplies, towels, etc. as required., 9. Supplies own cleaning cart with appropriate supplies for shift., 10. May deliver television sets, ironing boards, baby cribs, and roll-a-way beds to guest rooms., 11. May clean swimming pool., 12. May remove debris, clean driveways, and garage areas., 13. Cleans rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways and locker rooms and other work areas., 14. Sweeps, scrubs, waxes, and polishes floors, using brooms and mops and powered scrubbing and waxing machines., 15. Cleans rugs, carpets, upholstered furniture, and draperies, using vacuum cleaner., 16. Wash walls, windows, door panels, sills, ceilings, and woodwork., 17. Empties wastebaskets and cleans ashtrays., 18. Transports trash and waste to disposal area., 19. Replaces light bulbs., 20. Required to be always in uniform when working on the property including wearing a name identification badge., 21. Supports and adheres to the core values, the mission statement, service fundamentals, and guest service philosophy as defined by the company. Skills and Abilities you bring: • Maintain a professional appearance and manner at all times., • Ability to perform repetitive motions; lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time. Lifting may include equipment and furniture weighing up to 100 lbs., • Must be willing to “pitch-in” and help co-workers with their job duties and be a team player., • Ability to comprehend and follow instructions from supervisor., • Flexible availability to work any shift/day, including holidays and weekends. Join a team that invests in you! We’re proud to offer a comprehensive and competitive benefits package to support the well-being and growth of all our eligible employees in our diverse and inclusive environment: Days will vary based on business needs; hours 8:30am – 5:00pm. Windsor Hospitality is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Windsor Hospitality does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Requirements:

Job Description Are you the One? If you have 3 years Hotel front office experience with a minimum of 1 year at the supervisory level with a High School diploma or higher-level education and ready to work the evening shift, this may be the opportunity for you! Key Responsibilities • Directly supervise all front office personnel and ensure proper completion of all front office duties., • Direct and coordinate the activities of the front desk, reservations, guest services, and telephone areas., • Ensure the proper appearance of the lobby and all public areas, including the complimentary breakfast area., • Send Greens Light: Send a daily end of the daily activity and accomplishment email to the General Manager and a copy to the VP Operations., • Be proficient in the use of the property management system, and train front desk personnel on the system., • Have a good understanding of all of hotel operating procedures., • Enforce all existing and new policies and procedures with the front office and breakfast area staff., • Maintain proper staffing in all front office areas and the breakfast area., • Prepare and post the front office and breakfast area staff work schedules in a timely fashion., • Conduct regular performance reviews of the front office and breakfast area staff., • Constantly monitor front office communications logs., • Monitor appearance of all front desk and breakfast area staff, to ensure they are following company uniform policy., • Conduct weekly departmental meetings, and individual meetings as needed., • Supervise delegated responsibilities and follows up., • Be proficient on the use of all front office equipment such as credit card machine, copier, and fax., • Exhibit good leadership skills., • Maintain all equipment, conduct an inventory on the last day of each accounting period, and maintain office and breakfast area supplies at par., • Inform the General Manager of any unique situations or unusual developments in front office operations., • Handle guest complaints effectively., • Be willing and able to work any shift, including audit and fill in when other employees are not able to work their scheduled shift., • Complete weekly schedules for front office and breakfast area staff as per standard operating procedures., • Understand the Chart of Accounts in order to code the invoices for the Front Office and the breakfast area., • Process reservations by mail, telephone, fax and central reservation systems referrals., • Process reservations received from sales office and other hotel departments., • Have complete knowledge of room types and offered rate plans., • Open and close out discount rates on reservation systems when applicable., • Fully understand the hotels franchise policy on guaranteed reservations and no-shows., • Process cancellations and modifications to reservations. To fulfill this role successfully, you must possess the following minimum qualifications: • Effective Communication skills, • Pleasing personality, • Good team player, • Good listener, • Well-groomed and professional appearance., • Open with praise, discrete with criticism.

Job DescriptionJob Description The Executive Director of Front Office Operations is responsible for overseeing the operations of all Front Office departments including Wynn & Encore Tower Suites and VIP Services and Resort Front Desks, Concierge Services, Group Desk, and Hotel Management. In order to maintain the highest level of service standards at Wynn Las Vegas, the Executive Director should be knowledgeable of all job responsibilities of each position within each department. Job Responsibilities: Specific tasks include, but are not limited to recruiting, hiring, and training team members; developing training programs and new procedures pertaining to each department; monitoring budgets; controlling costs; and creating and maintaining guest satisfaction. • Responsible for managing all levels of staff including Assistant Directors, Managers, Supervisors and line-level staff., • Responsible for driving revenues, controlling expenses and labor, while driving and improving profitability., • Responsible for providing support to the Vice President of the Hotel Division as well as Senior Vice President of Hotel Operations and General Manager., • Responsible for maintaining the Wynn standards of service with guests and coworkers at all times., • Responsible for delivering and maintaining the Forbes 5-Star level of service., • Responsible for financial planning, labor, payroll and employee benefits for areas of responsibility., • Provides clear direction, establishes goals and appropriate time frames, manages overall guest satisfaction, and monitors progress to achieve desired results., • Focuses on key drivers of employee engagement and guest satisfaction and coordinates with all levels of management to maintain the highest level of guest service standards., • Ensures departmental policies and procedures are written to compliment the company standards but allow the department to run efficiently., • Responsible for all hiring practices within the department. Must have the ability to interview and select excellent staff to create an exceptional service culture., • Responsible for training, conducting employee performance evaluations, and overall development of all staff. This includes conducting regular one-on-ones and meetings with each department’s management team to gauge staff satisfaction, address any questions or concerns, as well as communicate and implement new processes., • Ensures the Wynn standards of cleanliness and appearance are maintained for all areas., • Works with safety as a priority and follows department and company safety standards., • Knows and adheres to Wynn policies and procedures, embraces company culture and takes pride in the resort and amenities., • Must be able to effectively deal with internal and external guests, some of whom will require levels of patience, tact and diplomacy. Responsible for addressing guest and employee issues., • Overall responsibility for all inventory, equipment, administrative supplies and any necessary items within each department., • Must maintain a complete knowledge of industry through continuing education and training.Qualifications, • Requires a minimum of 5 years’ leadership experience in the hospitality industry. Front office and/or hotel management experience within a casino resort is preferred., • Proven experience in managing multiple priorities simultaneously and meeting deadlines., • Must possess excellent communication skills, both verbal and written., • Candidate should possess feedback skills at all levels; ability to push back and challenge status quo in and out of the office as well as give strong motivational feedback., • Must have negotiation, problem solving & decision making skills., • Must possess outstanding organizational, interpersonal and administrative skills, as well as excellent attention to detail., • Must be able to work proficiently with deadlines and disciplined to work without constant guidance and supervision., • Ability to compute basic mathematical calculations. Ability to decipher various reports and create reports upon request., • Should have knowledge of business planning, labor management, financials, and scheduling., • Requires a willingness to work whatever hours necessary for the demands of the position and be flexible to adjust work hours and schedule based on operational demands., • Must be able to build and maintain strong, positive working relationships at all times with staff, outside departments/vendors, property executives, and guests., • Candidate must be able to work efficiently within a team environment., • Must be able to work effectively in stressful, high-pressure situations., • Must possess a positive, “whatever it takes” attitude., • Candidate must be well groomed and professional., • Must have an open mind and willingness to learn new processes, concepts, and ways of approaching analysis., • Must have strong customer service skills. Ability to deal with problems involving guests and operational issues while maintaining a positive attitude., • Candidate must maintain the highest levels of confidentiality regarding guests and staff., • Should set the standard for professional demeanor and conduct oneself with integrity and accountability at all times., • Requires proficiency in Microsoft Office specifically Outlook, Word, Excel & PowerPoint., • Prior knowledge of hospitality systems is preferred., • Must be able to satisfactorily communicate English with guests, management, and other employees to their understanding. Additional foreign language a plus., • Combination of education equivalent to graduation from high school (high school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities. College degree preferred., • Must be 21 years of age or older. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Job Description Houseperson Join our Team! Is cleaning your passion, do you have a great eye for detail? Do you have a genuine warmth and helpful nature? We are hiring for a Houseperson! What We Offer: • Career advancement opportunities, • Employee discounts, • Competitive pay, • Daily Pay, • Flexible work schedule, • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Cleans rooms and public areas in hotel, stock housekeeper carts with supplies and fulfill guest requests QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS Clean common areas including lobby, breakfast area, public restrooms, hallways and any other spaces, as assigned • Stock housekeeping carts with supplies and clean linen, while removing soiled linen, • Perform carpet cleaning in guest rooms & public areas, as needed and according to preventative maintenance schedule, • Perform property walks and identify areas that need attention, • Identify and address minor maintenance issues throughout hotel, notifying Chief Engineer when appropriate, • Fulfill guest requests made to front desk staff, including but not limited to toiletries, linens,, • Fill in for housekeeping shifts, as needed and cleans rooms in accordance to specific brand and company minutes per room standard, • Preferably 6 months – 1+ year of similar experience, • Ability to clean public space in accordance with specific brand and company standard., • Ability to clean areas as directed by supervisor including., • Open Availability, • Ability to stand for long periods of time., • High School degree or better

Job Description Houseperson Join our Team! Is cleaning your passion, do you have a great eye for detail? Do you have a genuine warmth and helpful nature? We are hiring for a Houseperson! What We Offer: • Career advancement opportunities, • Employee discounts, • Competitive pay, • Daily Pay, • Flexible work schedule, • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Cleans rooms and public areas in hotel, stock housekeeper carts with supplies and fulfill guest requests QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS Clean common areas including lobby, breakfast area, public restrooms, hallways and any other spaces, as assigned • Stock housekeeping carts with supplies and clean linen, while removing soiled linen, • Perform carpet cleaning in guest rooms & public areas, as needed and according to preventative maintenance schedule, • Perform property walks and identify areas that need attention, • Identify and address minor maintenance issues throughout hotel, notifying Chief Engineer when appropriate, • Fulfill guest requests made to front desk staff, including but not limited to toiletries, linens,, • Fill in for housekeeping shifts, as needed and cleans rooms in accordance to specific brand and company minutes per room standard, • Preferably 6 months – 1+ year of similar experience, • Ability to clean public space in accordance with specific brand and company standard., • Ability to clean areas as directed by supervisor including., • Open Availability, • Ability to stand for long periods of time., • High School degree or better

Job Description POSITION PURPOSE: The Asst. Front Office Manager is responsible for managing and supervising the daily duty shifts and providing support to senior management in the department's front and back office operations. The Asst. Front Office Manager is responsible for ensuring the consistent delivery and quality of guest service and immediately addressing and resolving guest challenges and feedback. The Asst. Front Office Manager must maintain consistent lobby and front desk presence while ensuring all staff are performing in accordance with our company standards. ESSENTIAL FUNCTIONS: • Direct the activities of key guest contact departments by giving guidance, leadership and instruction to department heads. Overall budget approval authority for rooms division departments., • Monitors all rooms-related systems that directly impact the guest, to ensure proper procedures are in place and followed, which allow for an outstanding guest experience., • Communicates with guests and team members both verbally and in writing to answer questions and resolve issues., • Facilitates the coordination of marketing initiatives, sales site visits and special housekeeping requests, reservations, etc., • Responsible for the hiring, training, developing, promoting, measuring performance, disciplining and scheduling of assigned departments’ staff., • Monitor and control labor within the department., • Maintain positive working relationships with other departments., • Assist with escalated guest and/or employee issues., • Maintains the cleanliness and supply levels of the Front Desk, • Verifying the accuracy of employee clock-ins/outs in Unifocus and tracking attendance, • Other duties as assigned. QUALIFICATION STANDARDS: EDUCATION High school graduate or equivalent required. Four-year college degree preferred. EXPERIENCE Minimum of 3-5 years Front Office, Guest Services, and/or Housekeeping management experience for a major Resort Company in a similar-sized operation. Must be able to work any shifts, weekends, and holidays. GROOMING All associates must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process. OTHER Must be at least 21 years of age. Additional language ability is preferred. "Trump Hotel Las Vegas participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company.”

Job DescriptionJob Description Responsible for processing guest arrivals, departures, phone calls, revising in-house reservations, cashiering functions, and assists with additional special guest service requests while adhering to Forbes 5-Star/AAA 5-Diamond Service Standards and Wynn|Encore Las Vegas Core Values and all policies and procedures. Act as a hotel ambassador for guests and inter-departmental requests and inquiries. Job Responsibilities: • Extensive knowledge of Property Management System, • Extensive knowledge of Wynn|Encore Las Vegas room types and amenities, • Comprehensive knowledge of Wynn|Encore Las Vegas property offerings, locations, amenities and services provided, • Executes room rate corrections/revisions, food and beverage credit application, Casino revisions, and rebate adjustments to guest accounts, • Acts as a liaison between guests and all other Property Departments, • Resolves billing issues/disputes for past and future reservations and settlement of in-house guest accounts, • Responsible for maintaining a working knowledge all current promotions and rate codes, • Ensure all guests interactions are in accordance to Forbes 5-Star/AAA 5-Diamond standards, in order to maintain the integrity of the Wynn|Encore Las Vegas ambiance while promoting hotel facilities and services, • Handle all financial transactions carefully to ensure cash bank is accurately balanced at the end of each shift, • Resolve guest issues within limits of authority and empowerment, • Maintains the cleanliness and supply levels of Front Desk, • Accurately completing checklists and reports associated with specific shifts, • Possess the appropriate knowledge and skill level to act a Front Desk Representative in the Resorts, VIP Services, Satellite, Front Desk Call Center, or in the capacity of a Lobby Ambassador, or Back Office Support during peak periods, • Provide personal curbside meet and greet, escort to the respective guest room, and in room check-in, • Ability to assist guests with reserving transportation, restaurant and show reservations, and any other additional requests, • Provide each guest with a welcome refreshment/amenity and an escort to the respective guest roomQualifications Job Requirements: • High school diploma or equivalent, • Minimum (2) years customer service or (1) year Front Desk experience in a luxury resort, • Money handling, basic level math, accounting responsibilities, • Must be at least (21) years of age, • Requires excellent communications and telephone etiquette skills, • Second language preferred but not required, • Knowledge of Opera PMS preferred but not required Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.

Job Description Located just minutes away from all of the excitement of the glittering Las Vegas Strip and Las Vegas Convention Center, Tuscany Suites & Casino provides guests with a relaxing getaway perfect for business travelers, a long weekend with friends or your next family vacation. We are looking for a Full Time Front Desk Supervisor who will primarily supervise front desk team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. ESSENTIAL DUTIES & RESPONSIBILITIES • Accurately answers inquiries from potential guests and accepts hotel reservations. Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency., • Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion., • Supervises daily shift process ensuring all team members adhere to standard operating procedures and are friendly and attentive to guest needs and service., • Trains and directs the work flow and processes of the front desk. Resolves issues/problems and coaches and counsels the front desk team members to ensure a quality operation., • Builds strong relationships and coordinates with all other department's especially housekeeping, reservations etc., • Ensures safety by following guest check in and security procedures and reporting suspicion activity to security, manager, or MOD. EDUCATION & EXPERIENCE High school diploma or GED required. Front Desk Agent and Hotel Supervisory experience required. Computer knowledge and experience in Microsoft office applications such as excel and word is required. Requires standing for long periods of time and on occasion may be asked to lift and carry up to 40 pounds while performing the duties of this job, it may be also required to stoop, kneel, crouch, or crawl. Work is generally performed in hotel guest rooms and public areas or in a casino environment with exposure to second hand smoke and high noise levels. Some office work is also required. This position is a working supervisor position. Evenings, grave, weekends are required.

Job Description This position requires a proactive, detail-oriented professional who thrives in a fast-paced hospitality environment and is committed to excellence in customer service. This role will play a key role in delivering exceptional guest experiences and supporting the front desk operations. ESSENTIAL DUTIES & RESPONSIBILITIES • Supervise and oversee the operational activities of Front Desk Clerks as related to Front Desk policies and procedures., • Supervise and assist clerks in daily operational activities as well as perform all duties of Front Desk Clerks., • Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results., • Ensures compliance with all Front Office policies, standards and procedures., • Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements., • Responsible for ensuring the consistent delivery and quality of guest service and immediately addressing and resolving guest challenges and feedback., • Creation of weekly staff schedule and daily monitoring of shift breaks, ensuring staff are reporting to work, leaving and taking breaks on time and controlling payroll expenses by allowing staff to leave early during slow periods., • Monitor and correct performance of employees; Coach/Counsel employees as needed; Issue Disciplinary Action for all Front Desk staff, as approved by Hotel Manager., • Maintain good communication and working relationships with all hotel departments., • Assist with recruiting, managing, training and developing the clerks., • Delegate tasks and department assignments or projects, meeting deadlines related to those assignments., • Focus on achieving the goals or objectives of the department using available resources., • Implement new policy and procedure for the department., • Review resume Groups (pre-key) Monthly., • Responsible for order of Department Supplies., • Update and verify all the Upsells for all the agents., • Update Commission Monthly., • Agents Monthly Incentives., • Proactively and effectively assisted guests with complaints., • Ran various reports Check Non-Zero Reports/VIP reports., • High school diploma or GED required., • Good communication skills, ability to perform in a fast-paced environment., • Preferred hospitality experience or minimum 6 months customer service experience., • Ability to operate the following equipment: computer, 10 key adding machine, electronic key machine, phones, credit card swiper, printer, fax machine, copier machine, and other common office equipment., • Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts., • Must be flexible with available shifts.

Job Description COMPANY OVERVIEW Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals. Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.” We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team! JOB SUMMARY The Spa Supervisor assists Spa Management with daily operations, including team leadership, reservations, and guest services. Responsibilities encompass training, inventory management, payroll, scheduling, and financial reporting. This role also supports the management of the front desk, lounge, locker rooms, and ancillary facilities, such as fitness centers or pools, where applicable. The Supervisor communicates clearly with guests and staff to address their needs and concerns while maintaining exceptional customer service standards. Additionally, the Spa Supervisor facilitates the timely and effective resolution of any guest or employee partner issues that arise throughout the day. Effectively communicates with guests and spa team to understand their needs and areas of concern, while maintaining a high level of customer service to maximize guest satisfaction and profitability. ESSENTIAL FUNCTIONS • Adhere to TRILOGY’s philosophy of “Flawless Service, Every Guest, Every Day” along with Spa policies and procedures., • Anticipate guest needs and maintain Spa and TRILOGY’s service standards, including FORBES 5 Star criteria., • Interact cooperatively and professionally with guests and the spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines., • Ensure proper daily coverage in all operational roles for seamless guest service experience., • Greet guests warmly, offering a welcoming atmosphere upon arrival. Use professional language and etiquette while providing comprehensive tours of the spa facility., • Provide extensive knowledge to thoroughly describe and guide guests through all spa services, treatments, retail products, and amenities., • Responsible for daily spa operations, including opening and closing functions, cash handling procedures, general facility maintenance, and nightly point-of-sale bank audit reconciliation., • Oversee the Spa Concierge team to ensure that spa and salon appointments are booked professionally and accurately according to guest preferences while managing the appointment schedule for maximum booking opportunities., • Ensure the spa team consistently delivers exceptional service by utilizing training materials for new and existing protocols, monitoring performance, documenting compliance with service standards and policies, and motivating the team toward success., • Ensure Spa Concierges receive proper training and support and are informed about treatments, groups, and other promotions., • Lead by example in promoting, selling, and upselling spa services, packages, and retail products to guests., • Maintain cleanliness in the spa facility, lounges, and retail area throughout the day., • Execute and communicate promotions, including developing marketing links from the spa booking system., • Ensure the spa team adheres to safety, sanitation, and disinfection standards by properly cleaning and sanitizing products, rooms, tools, and equipment in compliance with TRILOGY and state regulations., • Resolve guest concerns and communicate any complaints or maintenance issues to Spa Management., • Assist Spa Management with departmental scheduling needs., • Support Spa Management in maintaining provider licenses and renewals., • Participate in regular inventory processes with Spa Management to ensure sufficient stock levels of retail and professional supplies., • Assist in monitoring inventory, ordering product supplies, and preparing end-of-month reports., • Conduct daily inspections of the treatment room checklist, noting inconsistencies while collaborating with the spa support staff., • Support Spa Management in achieving monthly sales goals., • Assist the Spa Management with interviewing, hiring, onboarding, and training processes., • Provide support to the Spa Management team during all Group and VIP events., • Attend all relevant spa and hotel/resort meetings, such as staff meetings, hotel pre-con meetings, daily stand-ups, and weekly operations meetings., • Must have a minimum of 2-year College associate’s degree or any other combination of education, training, and experience that provides the required knowledge, skills, and capabilities., • Previous Supervisory experience preferred., • At least 1-3 years’ experience in customer service, spa, hospitality, sales, and/or retail., • At least 1 year of luxury retail sales experience., • Must be sales-driven and have a customer service-oriented personality, as the position requires making spa/product recommendations and selling products and services., • Must be polished, professional, and strong command of written and verbal English., • Must be organized, proactive, and highly attentive to detail., • Must be proficient in Microsoft Office (Outlook, Word, Excel)., • Previous experience with Booker, Book4Time, Spa Soft preferred., • Medical, Dental and Vision (FTE only), • 401K Matching, • PTO – Paid/Holiday Time Off, • VTO – Voluntary Time Off

Job DescriptionCompany Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Reinforces department procedures and guides Hotel Clerks in the performance of their duties. Oversees the administration of room assignments, room departures, guest account charges and payment receipts. Provides administrative office assistance. • Supervise and actively participate in the training and professional development of the hotel clerks., • identify, analyze, and resolve customer complaints or disputes and prevent reoccurrences., • Provide feedback to managers regarding policies and procedures and coordinate services with bell stand, valet and housekeeping., • Possess strong knowledge and ability to operate hotel computer systems., • Delegate work assignments, schedule and monitor staffing levels and employee breaks., • Analyze player accounts and determine level of comp privileges., • Generate reports daily, • Clear due outs and oversee room status., • Responsible for cash handling., • Perform night audit functions., • Perform all hotel clerk duties as necessary., • Prepare for group arrivals., • Other duties as assigned by management. Qualifications, • High school diplooma or equivalent preferred., • Minimum 2 years hotel front desk experience or 1 year in a guest service position., • 10 - key cashier experience a plus., • Must have a working knowledge of Microsoft Word and Excel, and be able to operate LMS and CMS Hotel Systems., • Must present a polished, well-groomed, and professional appearance., • Able to work flexible shift as needed., • Must be able to stand for duration of shift., • Must be detail oriented., • Must be able to obtain/maintain any ncessary certifications and/ or licenses as required by local gaming regulations. Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Job Description SUMMARY Coordinates the front office activities of the hotel and provides support to the General Manager by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. What We Offer: • Career advancement opportunities, • Employee discounts, • Competitive pay, • Daily Pay, • Flexible work schedule, • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing), • Paid vacation SUPERVISORY RESPONSIBILITIES Directly supervises or assists in the supervisory function of front desk staff consisting of 1-5 employees. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems ESSENTIAL JOB FUNCTIONS • Performs functions of Guest Service Agent as scheduled by Management, • Provides training, including safety training, to front office staff as directed by Management, • Assists in the selection of Guest Service Agents, • Assists in scheduling front desk personnel within budget guidelines to assure adequate staffing, • Maintains accurate records including cash flow sheet, direct bill accounts, credit card payments, registration cards, and reservation cards, • Corresponds with group and travel agents to answer special requests for rooms and rates, • Assists with sales and marketing efforts as directed, • Assigns duties to Guest Service Agents and observes performance to ensure adherence to franchise standards, hotel policies, and established operating procedures, • Answers inquiries pertaining to hotel policies and services, • Performs functions of the General Manager in their absence, • Assists General Manager in conducting staff meetings, • 0 – 1+ year of customer service experience, • Passionate about hospitality and creating an exceptional guest experience., • Ability to handle confidential information, including guest records, with a high degree of integrity., • Ability to answer and route calls as appropriate; takes guest messages with accuracy., • One-year certificate from college or technical school; or 6 months to 1 year related experience and/or training; or equivalent combination or education and experience, • Open Availability

Job DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation: $16 - $16.50 hourly Responsibilities: • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information, • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs, • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date, • Communicate with housekeeping to make sure guest rooms are ready, • Handle customer complaints as necessary, • Must be able to work any shifts between the hours of 7 am and 11 pm. Weekends are required!, • 1+ year of hotel industry experience or related job preferred, • Displays impeccable interpersonal, time management, organizational skills, and customer service skills, • Has experience answering telephone calls and troubleshooting stressful situations, • Working knowledge of Microsoft Office and reservation management systems Located in the stunning Summerlin area, we are a quaint hotel that caters to business travelers, families, and all walks of life. Just minutes from the upscale Downtown Summerlin area and less than 20 minutes away from the stunning views of Red Rock Canyon, our location offers a variety of possibilities for guests' needs. We are looking for an energetic, customer-service-centric individual to help lead our team!

Job DescriptionDescription: Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to such success. We are recognized as a strong partner with warm-hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Guest Service Agent! About this Location: This position is located at the Embassy Suites by Hilton Convention Center in Las Vegas, NV. We are right in the middle of the action! Our hotel is perfectly situated next to the Las Vegas Convention Center and just three miles from Harry Reid International Airport. With the monorail just steps away and world-class entertainment, dining, and shopping minutes from our door, you’ll be working in the heart of all that Las Vegas has to offer. Why do we need you? To perform in a pleasant, professional, and efficient manner, a combination of duties mainly related, but not limited to, check-in and checkout of guests which contributes to an overall positive experience. What you will do: 1. Greets guests with a warm and welcoming attitude, always providing outstanding customer service., 2. Issues room key and escort instructions to Bell Person or directly to guest as appropriate., 3. Date-stamps, sorts, and racks incoming mail and messages., 4. Check-in and checkout guests efficiently, ensuring accurate information is collected and recorded., 5. Transmits and receives messages using equipment such as telephone, fax, and switchboard., 6. May receive and process advance registration payments., 7. Provide guests with information about hotel facilities, services, and local attractions., 8. Handle guest inquiries, requests, and complaints promptly and professionally, resolving any issues to ensure guest satisfaction., 9. Maintain an organized and tidy front desk area, ensuring all necessary supplies are stocked., 10. Assist with administrative duties, such as answering phone calls, responding to emails, and handling cash transactions., 11. Keeps records of room availability and guests’ accounts., 12. Computes bill, collects payment, and makes change for guests., 13. May make, confirm, and cancel reservations for guests., 14. May post charges such as room, food, liquor, or telephone by hand or machine., 15. May make restaurant, transportation, or entertainment reservations for guests., 16. May deposit guests’ valuables in hotel safe or safe-deposit box., 17. May order complimentary flowers or champagne for special guests., 18. Follow hotel policies and procedures, including security and safety protocols., 19. Collaborate with other hotel departments to ensure a seamless guest experience., 20. Supports and adheres to the core values, the mission statement, service fundamentals, and guest service philosophy as defined by the company., 21. Required to be always in uniform when working on the property, including wearing a name identification badge. Skills and Abilities you bring: • Speak clearly and listen carefully., • Use personal judgment and specialized knowledge to give information to people., • Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard., • Deal with the public, customers, employees, union and government officials with tact and courtesy., • Change activity frequently and cope with interruptions. What we offer: Join a team that invests in you! We’re proud to offer a comprehensive and competitive benefits package to support the well-being and growth of all our eligible employees in our diverse and inclusive environment: • Medical, Dental, Vision, Life and Disability Insurance if eligible, enjoy access to quality healthcare plans to stay healthy and protected., • Flexible Spending Account (FSA) Pre-tax savings for healthcare and dependent care expenses., • 401(k) & Roth 401(k) Plans Plan for your future with employee-supported retirement options., • Employee Assistance Program (EAP) Confidential support services for personal and professional well-being., • Career Growth Opportunities We promote from within and invest in your long-term success., • Paid Time Off (PTO) Take time to relax, recharge, and explore life outside of work., • Paid Sick Leave Supportive sick time policy to care for your health when you need it., • Exclusive Employee Hotel Discounts Take advantage of special rates for hotels in our brand portfolio – just for our team members and their family and friends., • Enjoy Complimentary On-Shift Meals (participating hotels) Enjoy a free, delicious meal provided by the hotel during each scheduled shift. This position is part-time. Hours and days of week may vary depending on business needs. Windsor Hospitality is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Windsor Hospitality does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Requirements:

Job Description ESSENTIAL JOB FUNCTIONS: 1. Show guests to room assisting them with their luggage., 2. Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions., 3. Check luggage for hotel guests both for day and overnight., 4. Maintain the designated station in the lobby, standing alert to be easily summoned for fronts., 5. Open doors and greet guests in a friendly and courteous manner., 6. Maintain the cleanliness of the bellstand, lobby and baggage room. Keep lobby door and windows clean when not busy with guests., 7. Post the daily events board and entertainment board in the lobby., 8. Maintain an open communication line through all shifts by proper use of intershift log., 9. Deliver messages and valet to guest rooms., 10. Perform pick ups and drop-offs at the airport for the guests in a timely and friendly manner and inspect vehicles., 11. May perform the duties of a valet as required., 12. Assist front desk with key inventory twice weekly., 13. Comply with attendance rules and be available to work on a regular basis., 14. Perform any other job related duties as assigned.

Job DescriptionJob Description The Tower Suites Front Desk Coordinator is responsible for managing guest reservations to ensure special guestroom requests are met while adhering to the Forbes 5-Star Service Standards and Wynn|Encore Las Vegas Core Values and all policies and procedures. Job Responsibilities: • Actively promotes and uses the company’s core values to lead by example when interacting with employees and guests., • Responsible for maintaining the Wynn standards of service with guests and coworkers at all times., • Ensures all guests and employee interactions are in accordance with Forbes 5-Star standards, in order to maintain the integrity of the Wynn|Encore Las Vegas ambiance while promoting hotel facilities and services., • Knows and adheres to Wynn policies and procedures., • Works closely with multiple departments to ensure the satisfaction of guests; including but not limited to: pre-blocking guests based on special requests or VIP status, monitoring wait times and corresponding with guests when room are ready for arrival, coordinating room moves, and completing express checkouts., • Responsible for working with Engineering and Housekeeping to manage out of service and out of order room inventory., • Responsible for generating and analyzing reports., • Ability to complete Casino revisions on guest accounts., • Monitor room type and rollaway bed inventories, proactively advising management of any potential issues., • Must be able to effectively deal with internal and external guests, some of whom will require levels of patience, tact and diplomacy. Responsible for addressing guest issues in a timely manner and within limits of authority., • Understands and is well-versed in the resort, hotel features and services including all outlets, hours of operation, activities and events available to guests. With an extensive focus on room types and amenities., • Extensive knowledge of Property Management System., • Must possess proper phone etiquette skills., • Handles all financial transactions carefully for guests., • Maintains a working knowledge of current promotions and rate codes., • Accurately completes checklists and reports associated with specific shifts., • Responsible for thorough and timely completion of special projects/assignments., • Assists in any Front Office role or department needed based on business demands., • Solution oriented, avoids conflict and gossip, stays on task and promotes teamwork., • Takes ownership for the upkeep, maintenance and cleanliness of all areas within the properties., • Works with safety as a priority, and follows department and company safety standards., • Attends required training classes, meetings and company functions., • Responsible for providing support to the Front Office Management Team.Qualifications, • Must be at least 21 years of age., • Combination of education equivalent to graduation from high school (high school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities., • Must possess excellent English communication skills, both verbal and written., • Must have strong customer service skills. Ability to deal with problems involving guests and operational issues while maintaining a positive attitude., • Must be able to work proficiently within a team environment and disciplined to work without constant guidance and supervision., • Must be available to work all shifts including, day, swing and overnight and be able to flex schedule based on business demands., • Must be able to work effectively in stressful, high-pressure situations., • Must be well groomed and possess a professional attitude., • Must have an open mind and willingness to learn new processes and concepts., • Must maintain the highest levels of confidentiality regarding guests and staff. Additional Information Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.

Job Description Are you the One? If you are a Night Auditor with 1 year of experience and 3 years Hotel front office experience with a High School diploma or higher-level education and prepare to work the Night Shift, this may be the opportunity for you! Key Responsibilities • Ensure proper completion of all front office and night audit duties., • Direct and coordinate the activities of all Nights Shift staff., • Effectively, properly and accurately analyze the days operating results and perform daily assigned duties including:, • Conduct the Night Audit in accordance with the Greens standards, • Operations Analysis & Reporting:, • Accounts Payable, • Accounts Receivable and direct billing, • End of day statistics, • Labor hours, • Greens Splash Report, • Front office room inspection reports, • Competition survey, • Newspaper review for lead generation, • Operations statistics report labor cost/room, etc., • Ensure the proper appearance of the lobby and all public areas, including the complimentary breakfast area., • Be proficient in the use of the Brands property management system as well as the Quore Property Management System and be able to train front desk personnel on the system., • Be proficient and a champion of the Simple Hotel property data system., • Have a good understanding of all of hotel operating procedures., • Review front office communications logs., • Supervise delegated responsibilities and follows up., • Be able to use all front office equipment such as the credit card machine, copier, and fax., • Inform the General Manager of any unique situations or unusual developments in front office operations., • Handle guest complaints effectively., • Understand the Chart of Accounts., • Process reservations by mail, telephone, fax, and central reservation systems referrals., • Process reservations received from sales office and other hotel departments., • Be knowledgeable of room types and offered rate plans., • Fully understand the hotels franchise policy on guaranteed reservations and no-shows. To fulfill this role successfully, you must possess the following minimum qualifications and experience: • Effective Communication skills, • Pleasing personality, • Good team player, • Good listener, • Well-groomed and professional appearance., • Open with praise, discrete with criticism.

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: • Career advancement opportunities, • Employee discounts, • Competitive pay, • Daily Pay, • Flexible work schedule, • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests, • Handles confidential information, including guest records, with a high degree of integrity, • Promptly and effectively deals with guest requests and complaints, • Answers and routes calls as appropriate; takes guest messages with accuracy, • Responsible for cash drawer contents and transactions during shift, • Maintains accurate records including cash flows, registration card, reservation cards, and property walks, • Assists with sales and marketing efforts as directed by the General Manager, • Offers and properly handles requests for wake-up calls, • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean, • Ensures common area/lobby is clean, • Performs laundry functions as directed, • All other duties as assigned What we are looking for: • 0 – 1+ year of customer service experience, • Passionate about hospitality and creating an exceptional guest experience., • Ability to handle confidential information, including guest records, with a high degree of integrity., • Ability to answer and route calls as appropriate; takes guest messages with accuracy., • All other duties as assigned., • High School degree or better

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! What We Offer: • Career advancement opportunities, • Employee discounts, • Competitive pay, • Daily Pay, • Flexible work schedule, • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests, • Handles confidential information, including guest records, with a high degree of integrity, • Promptly and effectively deals with guest requests and complaints, • Answers and routes calls as appropriate; takes guest messages with accuracy, • Responsible for cash drawer contents and transactions during shift, • Maintains accurate records including cash flows, registration card, reservation cards, and property walks, • Assists with sales and marketing efforts as directed by the General Manager, • Offers and properly handles requests for wake-up calls, • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean, • Ensures common area/lobby is clean, • Performs laundry functions as directed, • All other duties as assigned What we are looking for: • 0 – 1+ year of customer service experience, • Passionate about hospitality and creating an exceptional guest experience., • Ability to handle confidential information, including guest records, with a high degree of integrity., • Ability to answer and route calls as appropriate; takes guest messages with accuracy., • All other duties as assigned., • High School degree or better

Job Description Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for a Guest Service Agent/Front Desk Agent! Availability: PM shift 2:30pm to 10:30pm and weekends What We Offer: • Career advancement opportunities, • Employee discounts, • Competitive pay, • Daily Pay, • Flexible work schedule, • Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing) Accommodates guests of the hotel by performing the following duties QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS • Greets, registers, and assigns rooms to guests, • Handles confidential information, including guest records, with a high degree of integrity, • Promptly and effectively deals with guest requests and complaints, • Answers and routes calls as appropriate; takes guest messages with accuracy, • Responsible for cash drawer contents and transactions during shift, • Maintains accurate records including cash flows, registration card, reservation cards, and property walks, • Assists with sales and marketing efforts as directed by the General Manager, • Offers and properly handles requests for wake-up calls, • Records pertinent guest information in the pass-on log • Replenishes continental breakfast as needed and keeps area clean, • Ensures common area/lobby is clean, • Performs laundry functions as directed, • All other duties as assigned What we are looking for: • 0 – 1+ year of customer service experience, • Passionate about hospitality and creating an exceptional guest experience., • Ability to handle confidential information, including guest records, with a high degree of integrity., • Ability to answer and route calls as appropriate; takes guest messages with accuracy., • All other duties as assigned., • High School degree or better

Job DescriptionCompany Description Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities. Job Description Provide friendly and informative guest service while assisting with guest luggage and coordinating tour group luggage handling. Support the front desk staff with communication on concerns regarding customer issues. • Greet guests appropriately upon arrival to the front desk area., • Communicate with guests, staff, and Tour Escorts regarding operations., • Prepare room lists for arriving and departing groups., • Retrieve and operate bell cart., • Escort guests and carry or transport luggage to and from the rooms., • Resolve customer complaints or disputes as necessary., • Make airline, show and tour reservations for guests., • Arrange for guest car rentals and delivery., • Maintain cleanliness and order in bell stand and luggage area., • Work with Security to report suspicious or dangerous/unclaimed luggage., • Other duties as assigned by management.Qualifications, • Must have a high school diploma or GED., • Previous Hotel/Casino experience as a bellman is preferred., • Able to stand and walk for extended periods of time, approximately 90% of shift., • Present a professional and impeccable appearance with excellent communication skills. Fluent in English., • Able to navigate a bell cart with luggage and lift up to 75 pounds., • Must be able to execute tasks with a high degree of urgency or efficiency., • Auditory and visual range must include immediate environment., • Must maintain the highest grooming standards., • Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations. Additional Information All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Perform data entry for requested services in housekeeping, front desk, and facilities. Experience working in a similar hotel setting.

Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, whi

Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Comply with Highgate Hotel Standards and regulation

Clean and maintain the Front and Back of House work areas - inform necessary persons of any supply shortages.

Highgate Hotels - - Responsibilities: Answer inquires from guests regarding restaurants, transportation, entertainment, etc. Balance and prepare individual paperwork for closing of shift according to hotel standards.

Perform data entry for requested services in housekeeping, front desk, and facilities. Experience working in a similar hotel setting.

Station Casinos - - Responsibilities: Welcome guests upon arrival; Perform all check-in and checkout functions; Accept, sort and distribute all messages for guests; Produce, generate, and distribute reports; Post charges to guests' accounts.

Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. This position typically pays $16 to $35 per hour depending on location, experience, s

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. This position typically pays $16 to $35 per hour depending on location, experience, s

Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. This position typically pays $16 to $35 per hour depending on location, experience, s

Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. This position typically pays $16 to $35 per hour depending on location, experience, s

This position typically pays $16 to $35 per hour depending on location, experience, shift, and hotel type, with higher pay often available for overnight shifts, high-end properties, and supervisory-level front desk roles. Front Desk Agents are responsible for greeting guests, checking guests in and

Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. This position typically pays $16 to $35 per hour depending on location, experience, s

KSNV is looking for a dependable and self-motivated Receptionist / Accounting Assistant.This is an important role! The receptionist is our guests first point of contact.As such, the ideal candidate must possess excellent communication skills and act courteously with others.In addition, the candidate

Customer Service Representative - State Farm Agent Team Member.Bree Buckles - State Farm Agent, a leader in the insurance industry, is actively seeking talented and bilingual individuals to join our team.If you are fluent in both Spanish & English, and passionate about providing exceptional service,