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Job Description Situated in the epicenter of Midtown, Loews Atlanta Hotel is walking distance to some of the best attractions in the city. Welcome to Atlanta's Most Vibrant Neighborhood. With spectacular views, beautiful rooms and an ideal location - this property is a modern-age Southern charmer. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement We are seeking An organized and detail-oriented Housekeeping Supervisor to maintain the highest standards of cleanliness and guest satisfaction. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: • A passionate hospitality professional that fosters a welcoming environment for both guests and Team Members., • An individual that adopts a proactive mindset and has excellent communication skills., • Dedicated to enhancing both the guest and team member experience., • Committed to upholding the highest standards of cleanliness and operational efficiency., • Supervise housekeeping staff, ensuring they perform their duties according to the hotel's standards and policies., • Inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness, maintenance, and safety standards are met., • Assign daily tasks to housekeeping team members and monitor their performance, ensuring efficiency and quality., • Ensure the proper use of cleaning chemicals and equipment by staff and adhere to safety and sanitation regulations., • Train, mentor, and provide ongoing coaching to housekeeping staff on departmental procedures, guest service skills, and equipment usage., • Handle guest requests and complaints in a professional manner, ensuring customer satisfaction and prompt resolution of issues., • Collaborate with other departments, such as maintenance and front desk, to address guest concerns, repairs, and room readiness., • Ensure the department operates within budget, reduce waste, and maintain efficiency while upholding high-quality standards of cleanliness and guest service., • Bachelor's Degree or relevant work experience required., • Minimum of two years of guest service experience in hotel hospitality preferred., • Minimum one-year guest service leadership role preferred., • Experience with previous Property Management System, preferred Opera System., • Knowledge of budgeting, forecasting, and financial analysis in a hotel setting is preferred., • Ability to stand for long periods of time required.

Job Description Housekeeping Supervisor (Inspector) Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: The Housekeeping Supervisor is responsible for helping to ensure the housekeeping staff maintains the cleanliness and overall appearance of the guest rooms and surrounding corridors. When needed, the Supervisor/Inspector may also assist in cleaning rooms. Supervisors are also responsible to accommodate every guest’s reasonable needs and requests with a courteous and pleasant response in effort to create a comfortable and enjoyable stay. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. • Complete all required training, • Adhere to all standard operating procedures and property specific brand standards, • Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests, • Provide personalized, friendly service to every guest and associate, • Hold the housekeeping staff to the highest possible standard of room cleanliness, ensuring a room is guest ready before being released to the front desk for sale, • When needed, clean guest rooms and public areas. Report any deficiency and equipment malfunctions in rooms and public areas to the maintenance department, • Assist in making beds neatly with fresh linens, pick up trash from floor and vacuum, and empties trash from waste cans, • Ensures the rooms are up to brand standards with items such as all clean mirrors. wiped shelves, doorframes and furniture, and dusting of all windowsills, and baseboards and ensure that furniture is arranged properly, • Ensure proper clean and disinfect of bathrooms; scrubbing basin, bathtub, toilet, and tile floor and all items are replenished appropriate supplies in rooms (glasses, stationary, soaps, shampoo, tissue, toilet paper, guest directories) and place clean towels on rack, • Ensure clean hallway area in front of rooms., • Report to the Executive Housekeeper all rooms vacant and clean and rooms that are occupied and clean, • Report any discrepancies of furniture, equipment, and room condition, • Must be responsible for security of guests, fellow associates and hotel assets, • Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc., • Must be responsible for safety and security of guests, fellow employees and hotel assets, • Have knowledge of fire alarm system and evacuation procedures, • Able to report to work for scheduled shifts, • Able to communicate effectively in writing, verbally, and in person, • Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays, • Is organized, honest, and works well with others, • Maintain a clean and attractive work area, uniform, and person, • Able to work with people from diverse cultures and backgrounds Has the highest degree of integrity and is humble, living by the Golden Rule, • Able to work with people from diverse cultures and backgrounds, • Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service., • Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 30 pounds, • Able to work for 8 hours and work in a restrictive space/environment, • Must have eyesight enabling vision both near and far, • Must be comfortable using a step stool or ladder, • Must be able to use/lift arms for up to 8 hours, • Have finger dexterity for operating equipment, • Must speak in a clear, understandable voice, hear at a basic level, and understand English, • Must be able to write Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule. Vision Hospitality Group LLC, offers the following benefits: • Paid Time Off, • Optional Health, Wellness and Care benefits, • Health Reimbursement Program, • Flexible Spending Account, • Stay Discounts, • Optional Company paid Life Insurance, • 401(k) and 401(k) matching, • Employee Assistance Program, • Several Voluntary and Supplemental Insurance Options, • Select Paid Holidays and One Personal Floating Holiday, • Loyalty Incentives and Other Unique Incentive Programs

Job Description Quality Inn hotel looking for front office associates who are responsible for the guest registration process and communication of hotel services and promotions. This job requires ability to perform the following: • Frequently standing up behind the desk and front office areas., • Carrying or lifting items weighing up to 50 pounds., • Handling objects, products and computer equipment., • Use a keyboard to operate various property management and reservations systems, etc. US work authorization (Required) * High school or equivalent (Preferred) * Customer service: 1 year (Preferred)

Job Description Do you have what it takes to work in one of the busiest airport lounges in Atlanta? If so, we're looking for YOU! Do you have experience working in a restaurant, country club, night club, hotel or have an interest working in hospitality? We are looking for all-stars who are positive, professional, and can also deliver EXCELLENT customer service. AVAILABLE POSITIONS ARE FULL TIME or PART TIME SHIFTS BEGIN AS EARLY AS 5:45 AM AND END AS LATE AS 11:00PM , SPECIAL INCENTIVES FOR WEEKEND AVAILABILITY SEEKING HOSPITALITY AMBASSADORS TO BE CROSSED TRAIN IN THE FOLLOWING AREAS • SERVING/ BUSSING : Must deliver EXCELLENT customer service, have patience, and the willingness help others. (Position Similar to a Busser/Cocktail Server) -CONCIERGE: Must have excellent computer skills and speaking skills - gives the first impression and must work well under pressure (Position works front desk and hosting) -CLEANERS: Must be able to do physical work without limitations, have a good sense of appearance care. -FOOD PREPS &BUFFET ATTENDANTS: Must work quickly, maintain composure in a fast environment, follow food prep and buffet presentation instructions Candidates must be able to obtain an airport security badge from Atlanta Hartsfield Jackson International Airport by passing an FBI background check and possessing 2 forms of ID. Pay is $15.00/hr PLUS tipshare. Opportunities for advancement based on experience and performance. Reliable transportation to and from the International Airport is REQUIRED as work hours can exceed Marta hours. In the event of flight delays, scheduled staff must be able to work until the last flight departs. Company DescriptionNational Concessions Management, LLC is an Atlanta-based concessions firm that has maintained a strong presence at the Hartsfield-Jackson Atlanta International Airport and in other airports nationwide since its founding in the summer of 2000.National Concessions Management, LLC is an Atlanta-based concessions firm that has maintained a strong presence at the Hartsfield-Jackson Atlanta International Airport and in other airports nationwide since its founding in the summer of 2000.

Job Description The Marketing Director is an upfront and hands-on representative of Mansions Senior Living Communities. They have extensive daily interaction with customers and the public on the company’s behalf. This position requires personnel to be professional, courteous, outgoing, compassionate, and at all times observe company policy. Must have excellent customer service & communication skills. Under the supervision of the Executive Director, The Marketing Director is responsible for all phases of the sales and marketing process that will ensure occupancy and revenue growth consistent with community and competitive expectations and positioning. These areas include strategic market planning and execution of such plan, competitive intelligence, ability to relate with seniors and the adult child compassionately and be a good educator and influencer. The Marketing Director must be able to manage the multiple variables of lead management, business development, event planning and outreach, advertising and social media as well as being creative with a sense of urgency and enthusiasm. They build deep connections with their prospects, residents, professional referral sources and their internal team. Ideal candidate should have TWO or more years of experience in leasing, sales, marketing, hotel, hospitality, senior living or property management. JOB REQUIREMENTS: • Must be able to pass a comprehensive Criminal Background Screening and pre-employment Drug Test, • Must provide valid employment documents, • Must have reliable transportation to report to work on time and maintain good attendance, • Must possess current Driver’s License, acceptable driving record & current personal auto insurance, • Willingness to travel to other Mansions Senior Living Communities for emergencies or fill-in shifts, • Customer service: includes professional, prompt and courteous correspondence with residents, visitors, contractors, coworkers and supervisors, • Possess a positive attitude, excellent customer service skills, and the ability to multi-task, • Flexible to work evenings or weekends as needed, • Ability to follow verbal and written instruction with attention to details and ability to meet deadlines, • Must be able to work independently as well as an integrate part of the team, • Self-motivated, able to work with/without supervision, • Communicate politely & professionally with customers, co-workers & supervisors, • Potential for “on-call” for fill-in shifts; could require evenings, overnights or weekends for emergencies, • Maintain an accurate and a thorough knowledge of all the aspects of the property, specifically in areas such as community policies, safety and emergency procedures, etc., • Follow up with internet leads & referrals, answer prospect calls, schedule appointments, conduct community tours and promote community features, • Ensure best curb appeal possible for marketing flags, signs, banners, balloons, etc., • Maintain thorough product knowledge of your community and that of competitors, • Maintain prospect traffic and leasing data in the computer, and assist with other computer data entry as necessary, • Prepare and submit resident applications to the Executive Director for approval, • Collect application fees and deposits., • Prepare & deliver new resident gifts and move in packets, • Assist with planning and hosting resident functions, • Coordinate necessary repairs, make-ready and housekeeping activities with Executive Director, • Inspect units for move-ins to ensure apartments are ready, • Maintain an open line of communication with the Executive Director and Corporate Directors to ensure cohesiveness of working environment & resident satisfaction, • Ability to overcome objections with confidence to show value, explaining the benefits of choosing our community over the competition, • Showcase and highlight the value of experiencing an enriched retirement in one of our communities, • Assist in current residents needs at front desk. Answer phones and other general office duties as needed, • Willingness to assist with other job duties whenever necessary to help the success of the community and comfort of residents, • Must have basic knowledge of computers; MS Office, MS Excel, internet and social media, • Provide a positive customer first impression experience with meticulous building readiness, tastefully decorated model rooms and a warm and delightful reception from staff that embraces our GOLD Star Service standard. Market Planning: Develop and implement a creative marketing plan that is executed in collaboration with the community leadership team. This includes an annual business plan and a minimum of quarterly updates in an effort to meet community occupancy and revenue goals. Perspectives ...Selling from the HeART: Consistently utilize all tools of the sales process that build deep connections through personal discovery, intentional problem solving and creative follow up Lead Management: Comply with all The Mansions expectations, data management and reporting in Sherpa. Referral Development: Establish and communicate The Mansion brand message of the community to potential professional sources consistently and professionally Events: Plan, implement & execute Marketing Events to bring new referral sources & prospects into the Community and keep residents & family members connected. This should be done within budget guidelines by leveraging connections established both internally and externally to host educational as well as celebratory events to assure a positive return on investment of time and resources. PR/Advertising/Social Media: Request approval for all publications, releases, posts and marketing materials with Corporate to assure consistency and uniformity of The Mansions brand. COMPENSATION and BENEFITS • FULL-TIME, • Salary, exempt from overtime (weekly 40 hours minimum), • Aggressive Bonus Structure, • Eligible for Vacation/Sick Leave after 90 days of employment, • Employer matched retirement option, • Health Insurance options

Job Description Situated in the epicenter of Midtown, Loews Atlanta Hotel is walking distance to some of the best attractions in the city. Welcome to Atlanta's Most Vibrant Neighborhood. With spectacular views, beautiful rooms and an ideal location - this property is a modern-age Southern charmer. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement * Pet Insurance and Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Team Member Hotel Rates, other discounts, perks and more What We're Looking For: We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: * A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members. * Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs. * An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism. * Proactive with the ability to handle various tasks and adjust to changing situations. * Veterans and military spouses are encouraged to apply. What You'll Do: * Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests. * Obtain necessary credit and payment information from the guest. * Sell rooms in accordance with Front Desk sales strategies. * Ensure knowledge of all banquet event orders and resumes of upcoming groups and events. * Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries. * Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs. * Monitor, communicate, and respond to guest feedback to enhance service quality. * Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events. * Maintains overall cleanliness and appearance of the Front Desk, and lobby area, including temperature, lighting, and music. * Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures. * Handle emergencies with professionalism while ensuring the safety and security of guests and staff. * Perform additional duties as assigned. Your Qualifications Includes: * Minimum of one (1) year guest service experience in hotel hospitality preferred. * Experience with previous Property Management System, preferred Opera System. * Ability to stand and walk for long periods of time required. * Ability to work weekends, evenings, holidays as necessary/required. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job Description Hotel Equities, multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Assistant General Manager for the Hyatt Regency at Villa Christina, Atlanta GA. Your expertise shapes us: The Assistant General Manager will be responsible for providing exceptional service to every guest while simultaneously maximizing hotel profitability. Furthermore, the Dual Assistant General Manager will be responsible for ensuring that all hotel operations are performed professionally and adhere to the brand and company standards. Other responsibilities may include but are not limited to the following: • Directing and coordinating the activities of the front desk, housekeeping, reservations, guest service, security, and maintenance, • Maximizing ADR and Occupancy, • Coordinating communications between Sales and Operating departments, • Motivating, coaching, and training department supervisors, • Understanding financial statements and budget, including staffing guidelines, • Controlling department head schedule, expenses, and implementing cost-saving strategies, • Guiding, developing, and/or implementing policies, procedures, and systems to improve business operations, • Managing all aspects of the safety program, including training, reporting, and incentives, • An experienced Assistant General Manager with 5+ years of supervisory hotel operations, • Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt., • Knowledgeable in financial statements and budget including staffing guidelines., • Proven ability to deliver exceptional guest service results as measured through guest satisfaction, • Great at developing, and/or implementing policies, procedures and systems to improve business operations., • Able to embrace property safety programs to include training, reporting, and incentives. Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren’t posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests, and one another. Vision & Mission - Hotel Equities Atlanta Georgia What we can offer you: • $85,000 - $90,000, • Salary based on experience, • Quarterly Bonus, • Health, vision, and dental insurance, • 401(k), • Vacation, • Paid Holidays, • Opportunities for growth, • Discount programs for shopping, travel, tickets and more., • Learning & Development programs and goal setting to create big possibilities for your career. Please note that this job description is not an exclusive or exhaustive list of all functions that an Assistant General Manager may be asked to perform.

Job DescriptionThe Regional Director of Operations (RDO) is a strategic and hands-on leader responsible for overseeing the successful and profitable operation of multiple hotel properties within a designated region. This role focuses on maximizing guest satisfaction, driving revenue growth, maintaining operational excellence, and ensuring adherence to brand and regulatory standards. The RDO will lead cross-functional teams, develop strong partnerships, and implement performance-driven strategies that align with company goals. We uphold a people-first culture where relationships come before business, and intentional culture powers performance. Our mission—to raise the bar on what Relationships, Reputation, and Returns mean in hospitality—drives everything we do. By combining proven systems, talent development, and a culture rooted in genuine connection and ownership results, our company fosters an environment where team members are empowered to grow and deliver exceptional outcomes.Compensation: $85,000 - $95,000 yearly Responsibilities: • Develop and execute pricing strategies, monitor market trends, and lead revenue-generating initiatives across all hotel departments., • Promote a customer-focused culture by delivering outstanding guest experiences, conducting regular guest satisfaction surveys and utilizing feedback to continually improve service and experience., • Conduct property inspections, enforce regulatory and franchise compliance, and address concerns to uphold brand standards., • Manage all daily hotel operational areas, including housekeeping, maintenance, front desk, and F&B to ensure smooth and efficient execution., • Provide timely performance reports, financial updates, and operational insights to stakeholders, including owners and corporate leadership.Qualifications:, • Ability to thrive in a fast-paced environment and manage changing business needs with frequent overnight travel, as such, should be available by phone 24 hours a day, 7 days a week., • Proven ability to manage diverse teams, delegate effectively, and develop talent across multiple property locations., • A bachelor’s degree (B.A.), 3–5 years of relevant experience and/or training, or an equivalent combination of education and experience., • Must be able to leverage and be proficient in systems to streamline operations and reporting, such as Property Management Systems, Excel, Word, Outlook, and PowerPoint., • In-depth knowledge of hotel operations, including preventative maintenance, housekeeping, F&B, and guest services.About Company What We Offer: • Competitive salary, • Paid time off and company holidays, • Benefits - health, dental, vision, 401(k), discounts on hotel stays, and a payday advance via ZayZoon., • Career development and advancement opportunities within a growing portfolio, • You will be part of a culture where relationships come first, collaboration is the standard, and results matter, • You’ll have the autonomy to lead, the support of an experienced regional leadership team, and the opportunity to grow your career in a rapidly expanding organization

Job Description Join our vibrant team as a Hotel Operations Supervisor, where you'll play a key role in crafting seamless guest experiences at Aloft Atlanta. In our dynamic environment, celebrated for contemporary aesthetics and outstanding service, you'll lead daily operations to ensure smooth interactions and operational excellence. As a valued member of our team, your leadership will empower staff, fostering a supportive culture that prioritizes guest satisfaction and operational efficiency. With competitive compensation and abundant growth opportunities, we invite you to contribute to unforgettable guest experiences and grow your career with us. Compensation: $16 - $18.50 per hour Responsibilities: • Supervise the daily operations of the hotel from the Front desk to F&B to ensure a seamless and efficient guest experience., • Provide training and guidance to the staff members to uphold high service standards and professionalism., • Manage inventory, supplies, and equipment effectively to meet the needs of the guests., • Implement strategies to enhance guest satisfaction and promptly address any concerns., • Collaborate with various departments to coordinate activities and elevate the overall guest experience.Qualifications:, • The ideal candidate should have at least 3 years of experience in overseeing hotel operations., • Strong leadership capabilities and the ability to effectively manage a team are essential for this role., • Excellent verbal and written communication skills, along with strong interpersonal abilities, are required., • Proficiency in managing budgets is a key qualification for this position.About Company A preferred Hotel of the Atlanta Braves!

Job Description The Front Desk Agent is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our hotel’s vision, mission, and core values. Compensation: $16 - $17 hourly Responsibilities: • Take reservations in person, via email, or over the phone, including group bookings., • Provide guests with information about hotel amenities, dining, and travel directions., • Operate hotel switchboard, take calls and provide information and transfer calls, • Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process, • Handle guest check-ins, check-outs, and payment processing with accuracy.Qualifications:, • Experience in hospitality or customer service is preferred but not required., • Availability to work flexible schedules, including weekends and holidays., • Physical ability to stand, walk, and lift up to 25 pounds as needed., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint., • Proven customer service experience with a strong guest-focused mentality, • OPERA EXPERIENCE PREFERREDAbout Company Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.

Job DescriptionFront Desk Agent As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience. Key Responsibilities • You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay., • Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions., • You will report to the Front Office Manager or Front Office Supervisor., • A combination of education and experience.What You’ll Need to Succeed, • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job Description About the Role: The Frontdesk position at our accommodation and food services establishment located in ATL Perimeter Center, ATL2, is a pivotal role responsible for creating a welcoming and efficient first point of contact for all guests. This role ensures smooth check-in and check-out processes, manages reservations, and addresses guest inquiries with professionalism and courtesy. The Frontdesk associate plays a critical part in maintaining guest satisfaction by promptly resolving issues and providing accurate information about our services and local area. Additionally, this position supports operational efficiency by coordinating with housekeeping, maintenance, and other departments to meet guest needs. Ultimately, the Frontdesk role contributes significantly to the overall guest experience and the positive reputation of our establishment. Minimum Qualifications: • High school diploma or equivalent., • Previous experience in a customer service or front desk role, preferably in hospitality., • Basic computer skills and familiarity with reservation or property management systems., • Excellent verbal and written communication skills., • Experience with hotel management software such as Opera or similar systems., • Multilingual abilities to assist a diverse guest population., • Certification in hospitality or customer service training., • Strong problem-solving skills and the ability to remain calm under pressure., • Greet and welcome guests upon arrival, ensuring a positive first impression., • Manage guest check-in and check-out procedures accurately and efficiently., • Handle reservations, cancellations, and modifications using the property management system., • Respond promptly and professionally to guest inquiries, requests, and complaints., • Coordinate with housekeeping and maintenance teams to ensure rooms are ready and guest issues are resolved., • Maintain accurate records of guest information and payment transactions., • Provide guests with information about hotel services, amenities, and local attractions. The required skills such as communication and computer proficiency are essential for managing guest interactions and operating reservation systems efficiently on a daily basis. Strong interpersonal skills enable the Frontdesk associate to create a welcoming atmosphere and handle guest concerns with empathy and professionalism. Organizational skills are used to maintain accurate records and coordinate with other departments to ensure seamless service delivery. Preferred skills like multilingual abilities enhance communication with a diverse clientele, improving guest satisfaction. Problem-solving skills are critical for quickly addressing unexpected issues, ensuring guests have a positive experience throughout their stay.

Job DescriptionFront Desk Agent As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience. Key Responsibilities • You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay., • Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions., • You will report to the Front Office Manager or Front Office Supervisor., • A combination of education and experience.What You’ll Need to Succeed, • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job DescriptionFront Desk Agent As a Front Desk Agent, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience. Key Responsibilities • You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay., • Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions., • You will report to the Front Office Manager or Front Office Supervisor., • A combination of education and experience.What You’ll Need to Succeed, • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job Description Front Desk Supervisor Job Description Summary We are seeking a passionate front desk supervisor to join our team! As the front desk supervisor, you will oversee the operations of the front desk and ensure that guests are greeted with exceptional hospitality! You'll manage reservations, handle guest inquiries, and ensure that all our guests have a wonderful experience. Schedule: • Shifts: 8:00 AM-4:00 PM and 3:00 PM-11:00 PM, • Qualified candidates MUST have Opera V5 experience, • At least 1 year of Opera or PMS experience, • At least 1 year of hotel experience, • At least 1 year of front desk experience What you'll do: • Manage the daily operations of the front desk and ensure that all guest inquiries are answered promptly and professionally., • Onboard, Train, and supervise front desk staff to deliver excellent customer service and act as the manager on duty when needed., • Assign tasks and responsibilities to front desk staff and oversee performance to ensure all duties are carried out efficiently., • Update and maintain the reservation systems and ensure that all bookings are confirmed accurately., • Maintain a professional and courteous manner with all guests and handle any complaints or concerns in a timely and effective manner., • Collaborate with other departments to ensure seamless guest experience from arrival to departure., • At least 2 years of experience in a customer service role., • Strong leadership skills with the ability to motivate and guide a team., • Excellent communication and interpersonal skills to interact with guests and team members in a friendly and professional manner., • We offer a flexible schedule with availability to work weekends and holidays., • High school diploma or equivalent; college degree in hospitality or related field preferred.0-3 Years of Payment: • Weekly payments

Job DescriptionJoin Our Team at TownePlace Suites – Front Desk Superstar Wanted!Are you a people person with a passion for hospitality? Do you thrive in a fast-paced environment where every shift is a new adventure? Are you interested in taking on additional hotel sales tasks? If so, we want YOU to be the friendly face of TownePlace Suites as our Front Desk Associate! Why You’ll Love It Here:✅ Work in a fun, team-oriented atmosphere ✅ Opportunities for career growth and advancement - this position will occasionally assist our Director of Sales ✅ Employee discounts on hotel stays (hello, vacation perks!) ✅ Full-time position Your Mission:\uD83C\uDFA4 Be the welcoming voice and smiling face that makes every guest feel at home \uD83D\uDCDE Handle reservations, check-ins, and check-outs with efficiency and charm \uD83D\uDCA1 Solve guest inquiries like a hospitality pro—no challenge is too big for you! \uD83D\uDCB0 Process payments and ensure smooth transactions \uD83D\uDD11 Keep things running smoothly at the front desk (organization is key!) What We’re Looking For:⭐ A friendly, outgoing personality that shines ⭐ Strong communication and problem-solving skills ⭐ Ability to multitask in a dynamic environment ⭐ Previous hospitality and FOSSE experience If you’re ready to be the heartbeat of our hotel and create memorable experiences for our guests, apply today and become part of the TownePlace Suites family! \uD83C\uDF89 EEOC Statement: TownePlace Suites Atlanta Buckhead is an equal opportunity employer. We are committed to providing equal employment opportunities for all employees and applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetic information. In accordance with applicable federal, state, and local laws, we do not discriminate based on these factors. Summit Management Corporation fully supports the principles of equal employment opportunity and is dedicated to maintaining a diverse and inclusive workforce. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Hotel Front Desk Manager Company: Carter Support Services Location: Atlanta, Georgia Position Summary Carter Support Services is seeking an experienced and customer-focused Hotel Front Desk Manager to oversee daily front desk operations and ensure exceptional guest experiences. This role is responsible for managing front desk staff, coordinating guest services, and maintaining high standards of hospitality, professionalism, and operational efficiency. The ideal candidate is a strong leader with a passion for service excellence, effective team management skills, and the ability to resolve issues calmly and efficiently in a fast-paced hotel environment. Key Responsibilities * Oversee daily front desk operations, including check-in, check-out, reservations, and guest inquiries * Supervise, train, schedule, and mentor front desk staff * Ensure outstanding guest service and promptly resolve guest concerns or complaints * Maintain accurate guest records, billing, and cash handling procedures * Coordinate with housekeeping, maintenance, and management teams to ensure smooth operations * Enforce hotel policies, procedures, and service standards * Monitor occupancy, room availability, and special guest requests * Prepare reports related to occupancy, staffing, and guest satisfaction * Ensure compliance with safety, security, and company policies Required Qualifications * 3+ years of experience in hotel front desk or hospitality operations * Prior supervisory or management experience * Strong customer service and interpersonal skills * Proficiency with hotel property management systems (PMS) * Ability to handle guest issues professionally and efficiently * Strong organizational and multitasking abilities * Flexible schedule, including evenings, weekends, and holidays Preferred Qualifications * Experience managing front desk operations in a mid- to large-sized hotel * Knowledge of reservation systems and revenue management principles * Hospitality or business-related education or certification Core Competencies * Guest-focused service mindset * Leadership and team development * Problem-solving and conflict resolution * Attention to detail and accountability * Communication and collaboration Why Join Carter Support Services * Opportunity to lead guest-facing operations in a dynamic hospitality environment * Supportive and professional team culture * Competitive compensation and benefits * Growth and advancement opportunities Powered by JazzHR VxtFqrsa0t

Job DescriptionDescription: Under the direction of the General Manager and our outside sales service , the Sales Coordinator is the onsite contact for sales for the hotel. This is a unique role as you will work 20 hours in sales and 20 hours at the front desk. Responsible for answering all incoming calls, Answer in-coming calls and direct or handle appropriate requests. Type contracts Type appointment letters, thank you letters, tentative bookings, etc. on a timely basis. Answer calls and/or contact clients to follow up on specific information (room list, billing information, etc.). Follow through with reservations, front desk and accounting accordingly. Conduct hotel tours when needed or appropriate. Type all proposals on a timely basis and create appropriate file. Attend pre-conference meetings when called upon. Greet guests on a professional level. File sales files at the end of the day. Prepare sales department mail for post office. Prepare convention kits and collateral daily to be used in house and on sales calls. Make sure all groups are taken care of and all items are set for pre arrival of the group Present a clean, pleasant, professional image to project a positive appearance to potential guests and clients. When your working at the front desk you will check guests in and out, greet guests and make sure all guests have a great stay. Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively Ability to apply concepts of basic algebra and geometry. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. EOE - All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description Front Desk Clerk (Hotel) Company: Carter Support Services Location: Atlanta, Georgia Position Summary Carter Support Services is seeking a friendly, professional, and dependable Front Desk Clerk to serve as the first point of contact for hotel guests in Atlanta. This role is responsible for delivering excellent customer service, handling guest check-ins and check-outs, managing reservations, and supporting smooth daily front desk operations. The ideal candidate is customer-focused, detail-oriented, and comfortable working in a fast-paced hospitality environment. Key Responsibilities * Greet guests warmly and complete check-in and check-out procedures * Manage reservations, room assignments, and guest inquiries * Answer phone calls, emails, and respond to guest requests promptly * Process payments, billing transactions, and maintain accurate records * Address guest concerns professionally and escalate issues when necessary * Coordinate with housekeeping and maintenance teams regarding room status * Follow hotel policies, procedures, and customer service standards * Maintain a clean, organized, and professional front desk area * Support safety, security, and emergency procedures Required Qualifications * High school diploma or equivalent * 1+ year of customer service or hospitality experience (hotel experience preferred) * Strong communication and interpersonal skills * Basic computer skills and comfort using reservation or booking systems * Ability to multitask and remain calm under pressure * Flexible availability, including evenings, weekends, and holidays Preferred Qualifications * Experience using hotel property management systems (PMS) * Cash handling or billing experience * Hospitality or customer service training or certification Core Competencies * Customer-focused service mindset * Attention to detail and accuracy * Professionalism and reliability * Problem-solving skills * Team collaboration Why Join Carter Support Services * Opportunity to work in a guest-facing hospitality role * Supportive and team-oriented environment * Competitive pay and benefits * Training and career advancement opportunities Powered by JazzHR rNCsdWzoAJ

Job DescriptionDescription: Welcome to The Connally Downtown Atlanta At The Connally Downtown Atlanta, we pride ourselves on delivering exceptional service and Gracious Hospitality. Located in downtown Atlanta, our hotel offers a modern and welcoming environment for guests and team members alike. As part of our team, you will play a key role in creating memorable experiences for our guests while contributing to a culture of excellence and teamwork. Job Overview We are seeking a dedicated and friendly Front Desk Agent to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and a passion for guest services in a hotel or resort setting. Responsibilities • Greet guests upon arrival with a warm and friendly demeanor, • Manage check-in and check-out processes efficiently., • Handle guest inquiries and provide information about hotel services and local attractions., • Maintain accurate records of guest reservations and billing information., • Operate phone systems to manage incoming calls and direct them appropriately., • Assist with special requests or accommodations to enhance the guest experience., • Collaborate with housekeeping and maintenance teams to ensure guest satisfaction., • Address any guest complaints or concerns promptly and professionally.Requirements:, • Previous experience in front desk operations or hospitality management is preferred., • Strong phone etiquette and communication skills are essential., • Familiarity with hotel management software is a plus., • Bilingual abilities are highly desirable to accommodate diverse guests., • Ability to work flexible hours, including weekends and holidays as needed., • Excellent organizational skills with attention to detail., • A passion for providing outstanding guest services in a resort or hotel environment Benefits: • 401(k), • Dental insurance, • Employee discount, • Flexible schedule, • Health insurance, • Paid time off

Job Description Guest Services / Front Desk Supervisor Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: Guest Services / Front Desk Supervisor assists the Front Office Manager/Operations Manager in overseeing the Front Office Team, which is the main connection between the Guest, the hotel, and the various hotel departments. A Front Office Supervisor is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. • Complete all required training, • Have proven advanced knowledge and skills related to guest services, PMS systems and basic supervisory skills, • Adhere to all standard operating procedures and property specific brand standards, • Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests, • Provide personalized, friendly service to every guest and associate, • Assist in overseeing the Front Office and maintains a high standard, • Monitor and evaluate guest satisfaction, • Recognize regular and VIP Guests promoting Brand loyalty program, • Maximize room occupancy at best rates, • Promote other services and facilities of the hotel through up-selling techniques, • Assist with other departments when necessary, • Comply with hotel security, fire regulations, and all health/safety regulation and legislation, • Have knowledge of all hotel systems including phone PBX system, key system, PMS systems, and company programs, • Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc., • Must be responsible for security of guests, fellow employees and hotel assets, • Have knowledge of fire alarm system and evacuation procedures, • Able to report to scheduled shifts, • Able to communicate effectively in writing, by telephone and in person, • Able to work a flexible schedule, • Is organized, honest, and works well with others, • Maintain a clean and attractive work area, uniform, and person, • Has the highest degree of integrity and is humble, living by the Golden Rule, • Able to work with people from diverse cultures and backgrounds, • Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service., • Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds, • Can perform work for 8 hours and work in a restrictive space/environment., • Must have eyesight enabling vision both near and far, • Must be able to use/lift arms for up to 8 hours, • Must be able to handle escalated issues within the brand and company guidelines and is able to deescalate any issues to ensure guest satisfaction and company values are demonstrated, • Have finger dexterity for operating equipment such as PMS systems and computers., • Must speak in a clear, understandable voice, hear at a basic level, and understand English, • Must be able to write effectively to communicate guest needs and operational items for team. Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule. Vision Hospitality Group LLC, offers the following benefits: • Paid Time Off, • Optional Health, Wellness and Care benefits, • Health Reimbursement Program, • Flexible Spending Account, • Stay Discounts, • Optional Company paid Life Insurance, • 401(k) and 401(k) matching, • Employee Assistance Program, • Several Voluntary and Supplemental Insurance Options, • Select Paid Holidays and One Personal Floating Holiday, • Loyalty Incentives and Other Unique Incentive Programs

Job DescriptionDescription: As a Front Desk Agent at Hampton Inn & Suites - Atlanta Northlake, you will be the first point of contact for our guests, responsible for providing exceptional customer service and ensuring a seamless check-in and check-out process. Your role will involve managing reservations, handling guest inquiries, and addressing any issues to enhance the overall guest experience. We are looking for a friendly, detail-oriented individual with excellent communication skills and a passion for hospitality. Key Responsibilities: • Guest Check-In and Check-Out:, • Greet guests warmly upon arrival and assist with the check-in process, including verifying reservations and providing room keys., • Handle check-out procedures, including processing payments, reviewing guest accounts, and addressing any final requests or concerns., • Reservation Management:, • Manage room reservations, including booking, modifying, and canceling reservations as needed., • Assist with room assignments and ensure that guests are accommodated according to their preferences and needs., • Guest Services:, • Address and resolve guest inquiries, requests, and complaints in a timely and professional manner., • Provide information about the hotel’s amenities, local attractions, and dining options to enhance the guest experience., • Administrative Tasks:, • Maintain accurate records of guest information, reservations, and billing., • Process and file guest registration cards and other documentation as required., • Handle phone calls, emails, and other correspondence related to guest services and reservations., • Collaboration:, • Work closely with housekeeping and maintenance departments to ensure that guest requests and needs are met promptly., • Communicate any special guest requests or issues to relevant departments to facilitate a seamless guest experience., • Security and Safety:, • Monitor the hotel’s security systems and report any unusual activities or safety concerns to management., • Ensure that guests’ personal information and privacy are protected at all times., • Problem-Solving:, • Handle guest complaints and issues with empathy and efficiency, striving to resolve problems and ensure guest satisfaction., • Make decisions and take action to address any unexpected situations or emergencies. Requirements: Qualifications: • High school diploma or equivalent required; additional education or training in hospitality or customer service is a plus., • Previous experience in a front desk or customer service role preferred but not required., • Excellent communication and interpersonal skills with a friendly and professional demeanor., • Strong organizational and multitasking abilities., • Proficiency in computer systems and hotel management software., • Ability to work efficiently under pressure and handle a variety of tasks simultaneously.

Job DescriptionBenefits: • Employee discounts, • Flexible schedule, • Opportunity for advancement, • Paid time off, • Training & development Job Summary Holiday Inn Express Atlanta Downtown (or the Hotel) is seeking a Front Desk Agent who is responsible for the guest registration process and communication of Hotel services and promotions. This role is crucial to bringing the best guest experience by connecting and understanding the guest needs from arrival to departure. Front Desk Agent is expected to communicate well with the guests at the highest level of hospitality, integrity and a big smile. Responsibilities Must be able to work all shifts including AMs, PMs, weekends, and holidays Continuous standing for the entire shift Welcome guests in a warm and friendly manner, and responds to customer inquiries and requests in a timely, friendly and efficient manner Willingness to work at overnight shift is a plus Prior experience related to IHG is a plus Excellent oral and written communication skills Strong multitasking and organizational skills Excels at working in a collaborative team environment Self-motivated, results-driven and detail oriented Assist and work collaboratively with other teams such as maintenance / housekeeping / valet as needed Balance cash drawer by counting cash at beginning and end of work shift

Job DescriptionFront Office Manager As the Front Office Manager, you will oversee all front desk operations, ensuring a smooth and welcoming experience for every guest. You’ll lead, train, and support the front desk team while managing scheduling, guest relations, and daily reports. Your leadership will drive service excellence and operational efficiency in the front office. Key Responsibilities • You will be the leader of our hotel's front office team, ensuring exceptional guest experiences through efficient and seamless operations., • Your daily tasks will include managing front desk staff, overseeing guest check-in and check-out processes, and resolving guest issues., • You will report to the Director of Rooms or General Manager., • A high school diploma, a GED, or one year of hotel experience, • Previous experience in a similar or related position, • A combination of education and experienceWhat You’ll Need to Succeed, • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job DescriptionDescription: LBA Hospitality is now hiring a Front Desk Supervisor (previous Marriott/FOSSE experience required) for the upcoming Moxy Atlanta Downtown that is set to open in March 2026! Work will start immediately to prepare for the hotel opening. Benefits include paid holidays, paid time off, 401k with employer match, a quarterly BONUS plan, and MORE! The Guest Service Supervisor oversees the day-to-day operations of the Front Office including, but not limited to: personnel, budget performance, and financial controls. PREREQUISITES Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances. • One year experience supervising (at least) three associates., • Two years’ experience in service industry., • Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating., • Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted., • Must be able to stand for eight hours, bend, stretch, reach., • Must be able to see and hear Knowledge: • Supervisory skills: Train, appraise, document, motivate., • Area shopping, dining, entertainment and travel directions to assist guest inquiries., • Daily hotel operations check daily events, bulletin boards and are up to date on changes, new procedures and events., • Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts., • Frequent Stay Program, • Train and develop associates through meetings, logs, etc., • Monitor and document associates for both positive and negative feedback., • Computer literate to thoroughly operate property management system., • Multi task, remain associate and guest service centric., • Effectively communicate with guests, department heads, associates and home office support staff., • Solve guest issues with professionalism maintain hospitable attitude., • Market and promote to increase exposure and sales., • Maintain a professional cohesive team by: Training, coaching, counseling and developing the most qualified individuals., • Promote positive morale and friendly attitudes., • Work within budgeted guidelines for maximum revenues and within labor models., • Learn and utilize PMS., • Check all credit cards for validity and ensure all cash, check and miscellaneous departments are in balance at shifts end., • Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special requests when possible., • Promote and sell services/amenities of the hotel., • Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products., • Be aware of potential sales leads and contacts through guest interaction and pass information on to appropriate individual., • Maintain safety and security practices, have thorough knowledge of emergency procedures., • Ensure guests are provided with the highest quality product and service., • Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas., • Maintain certification from a brand approved responsible vendor training program., • Utilize Service Recovery Log and other necessary communication logs from shift to shift. Respond to guest comments and issues in a timely manner., • This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work., • Standing, walking for long periods of time while maintaining a friendly professional image., • Assistant General Manager, • General Manager, • Guest Service Manager

Job DescriptionNight Auditor We are seeking a detail-oriented and dependable Night Auditor to manage overnight front desk operations and ensure accurate daily financial reporting. In this role, you'll assist guests with late check-ins, reconcile the day’s transactions, and prepare reports for management. Ideal candidates are organized, trustworthy, and enjoy working independently in a quiet, overnight setting. Schedule: Flexible availability Monday-Sunday, overnight 11pm-7am, 1-3 shifts weekly Key Responsibilities • You will be the key to our hotel's financial accuracy during the overnight hours, ensuring all transactions are recorded and reconciled correctly., • Your daily tasks will include auditing guest accounts, processing night audit reports, and assisting with guest check-ins and checkouts., • You will report to the Front Office Manager or Director of Finance/Controller., • A high school diploma, a GED, or one year of hotel experience, • Previous experience in a similar or related position, • A combination of education and experienceWhat You’ll Need to Succeed, • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job DescriptionKana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: • Medical, • Vision, • Dental, • 401K, • Immediate Pay- earned wage access!, • Vacation time, • Sick time, • Holiday pay, • Bonus opportunities, • Brand-specific employee discounts, • Long term/short term disability, • Life insurance Primary Responsibilities • Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that they are not already in house • Ensure that rooms (day use) are listed in the computer as dirty in order for housekeeping to clean• Explain and provide any promotional items to each guest checking in • Explain various hotel amenities such as free breakfast, spa, fitness center, voice mail, etc. to guests • Documents any new commercial customer checking in so that a new account can possibly be opened • Inquires why rooms are blocked and asks maintenance to fix problem to unblock• Ensures rollaway beds and cribs are where they are shown on computer • Responds promptly to any guest inquiries or complaints • Offer alternate solution if guest demand cannot be met • Covers other areas of hotel as needed • Document any guest accidents by completing the accident report form • Complete the maintenance log whenever a complaint is reported • Maintain all areas of the front desk; clean and organized • Take the initiative to greet guests in a friendly and warm manner • Other duties as assigned Education/Experience• High School diploma/GED required • Previous experience in hospitality preferred • Customer service experience required • Experience handling cash, credit card procedures, and use math concepts • Attention to detail and organized • Knowledge of the hotel layout, all amenities offered, and all procedures & organization.• Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description Bell/Door Person Hotel Phoenix at Centennial Yards – Atlanta, GA Company Overview Hotel Phoenix at Centennial Yards is an independent boutique hotel committed to delivering authentic hospitality and creating an environment where both guests and associates feel valued and inspired. Rooted in the spirit of Atlanta, we foster a workplace culture built on collaboration, integrity, and growth. Position Purpose We are seeking a warm, attentive, and service-oriented Bell/Door Person to welcome guests and provide seamless assistance throughout their arrival and departure. This role plays a vital part in creating the first and last impression of Hotel Phoenix, ensuring every guest feels valued from the moment they arrive. Key Responsibilities • Greet guests with professionalism and enthusiasm upon arrival and departure., • Assist with luggage handling, transportation coordination, and directions., • Maintain lobby cleanliness and readiness, always anticipating guest needs., • Coordinating (Aligning) with Front Desk and Concierge to ensure smooth guest flow. • Uphold hotel security standards while providing discreet and courteous service., • To be knowledgeable and informed about the introduction of products., • To have an understanding of the Hotel’s Vision & Mission statement as communicated to the team Requirements • Prior experience in a hotel front services role preferred., • Excellent customer service and communication skills., • Professional appearance and demeanor., • Ability to lift and transport guest luggage., • Availability to work flexible hours, including weekends and holidays.

Job Description About Company: Hotel Phoenix rises at “Mile 0,” the historic terminus of the Western & Atlantic Railway and the very location of Atlanta’s founding. With its commanding presence at the gateway and centerpoint of Centennial Yards — one of the most ambitious new developments in Atlanta’s history — it signals a new era for a downtown that has long been neglected. Hotel Phoenix is a bold, unapologetic statement of forward-looking confidence. It is the hotel Centennial Yards and downtown Atlanta deserves — a future-reaching hospitality experience inspired by the unique character, culture, and heritage of its location. A standard-setting luxury hospitality experience, Hotel Phoenix is glamorous, world-class, and unmistakably of this place. It isn’t “Atlanta-themed;” it’s Atlanta revealed. True Southern hospitality without the clichés: anticipatory, proper, and delivered with warmth, charm, and sincerity. About the Role: The PHO - Night Auditor plays a critical role in ensuring the accuracy and integrity of a hotel's financial records during overnight hours. This position is responsible for auditing daily financial transactions, reconciling accounts, and preparing detailed reports that support management decision-making. The Night Auditor also provides exceptional guest service during the night shift, handling check-ins, check-outs, and guest inquiries with professionalism and efficiency. By maintaining a secure and organized front desk environment, the Night Auditor helps uphold the hotel's reputation for quality and reliability. Ultimately, this role ensures seamless operational continuity between day and night shifts, contributing to overall guest satisfaction and financial accuracy. Minimum Qualifications: • High school diploma or equivalent., • Previous experience in hotel front desk operations or accounting is preferred., • Basic knowledge of accounting principles and financial reconciliation., • Proficiency with property management systems (PMS) and Microsoft Office applications., • Associate degree or higher in hospitality management, accounting, or related field., • Experience with specific hotel management software such as Opera or Maestro., • Excellent communication and customer service skills., • Ability to handle multiple tasks efficiently in a fast-paced environment., • Perform nightly audits of all hotel financial transactions, including room charges, payments, and adjustments, to ensure accuracy and completeness., • Reconcile daily revenue reports and prepare detailed audit reports for management review., • Manage front desk operations during the night shift, including guest check-ins, check-outs, and responding to guest requests or concerns., • Maintain accurate records of all transactions and ensure compliance with hotel policies and procedures. The Night Auditor utilizes strong analytical skills daily to review and reconcile financial data, ensuring all transactions are accurately recorded. Attention to detail is essential when preparing audit reports and identifying discrepancies that require resolution. Effective communication skills are used to interact with guests and coordinate with other hotel departments, providing excellent customer service and operational support. Proficiency with property management systems and accounting software enables efficient processing of transactions and report generation. Additionally, problem-solving skills help the Night Auditor address unexpected issues during the overnight shift, maintaining smooth hotel operations.

Job Description We are searching for an enthusiastic, service-focused Hotel Front Desk Agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now! Compensation: $15 hourly Responsibilities: • Handle customer complaints as necessary, • Bookkeeping: keep accurate records of all hotel guest account information, • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs, • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information, • Work with the housekeeping staff to ensure rooms are ready for new guestsQualifications:, • Displays impeccable interpersonal, time management, organizational skills, and customer service skills, • Comfortable taking telephone calls and mitigating stressful situations, • High school diploma, GED, or equivalent, • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred, • Has previous experience or working knowledge of Microsoft Office and reservation management systemsAbout Company A preferred Hotel of the Atlanta Braves!

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Our team members around the world cr Receptionist, Front Desk, Guest Experience, Hotel.

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Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.

Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making chang

In-depth knowledge of hotel Front Desk operations. Keep front desk area clean and organized. Minimum of one (1) year in Front Desk Operations.

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Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Have knowledge of hotel