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Job Description Job Title: Assistant General Manager Property: Courtyard by Marriott Columbia/Cayce, SC The Courtyard by Marriott Columbia/Cayce is seeking a hands-on, service-driven Assistant General Manager to join our leadership team. This role is ideal for a hospitality professional who thrives in a fast-paced environment and enjoys leading teams, driving guest satisfaction, and supporting overall hotel performance. Position Overview The Assistant General Manager will primarily oversee Front Office and Bistro restaurant operations while supporting the General Manager in the day-to-day leadership and smooth operation of the hotel. This position plays a key role in delivering exceptional guest experiences, ensuring brand standards are met, and helping the hotel achieve financial and operational goals. Key Responsibilities * Oversee daily Front Desk and Bistro operations, ensuring exceptional guest service and brand compliance * Lead, coach, and develop team members to maintain a positive and productive work environment * Assist with scheduling, training, and performance management * Monitor guest feedback, online reviews, and service recovery efforts * Support revenue goals, cost controls, and operational efficiency * Ensure compliance with Marriott brand standards and company policies * Step in as Manager on Duty as needed and assist the General Manager with overall hotel operations Qualifications * Previous hotel leadership experience required (Front Office or Operations preferred) * Marriott experience is a strong plus * Strong leadership, communication, and problem-solving skills * Ability to work flexible schedules including evenings, weekends, and holidays * Passion for hospitality and delivering outstanding guest experiences Compensation & Benefits * Salary: $55,000 annually * Health Insurance * Paid Time Off * Marriott Employee Travel Discounts * Growth and advancement opportunities If you are ready to grow your hospitality career and be part of a dynamic team, we would love to hear from you. #hc224452

Job Description Raines Co. - Your Future is Now! Position Summary: The Front Desk Supervisor assists and guides the front office staff through their daily duties and responsibilities. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Essential Job Functions • Ensures Outstanding customer care at all times, • Maintains a friendly, professional, cheerful, and courteous demeanor at all times, • Accurately answers inquiries from potential guests and accepts hotel reservations, • Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency, • Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion, • Uses suggestive selling techniques to sell room nights, increase occupancy and revenue, • Supervises daily shift process ensuring all team members adhere to standard operating procedures and are friendly and attentive to guest needs and service, • Trains and directs the workflow and processes of the front desk. Resolves issues/problems and coaches and counsels the front desk team members to ensure a quality operation, • Resolves customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service, • Adheres to company credit limit policies, • Allocates rooms to expected arrivals after checking the guests preferences and special requests, • Builds strong relationships and coordinates with all other departments (housekeeping, maintenance, etc.), • Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner, • Cross checks all billing instructions to ensure they are correctly updated, • Handles group arrivals and market segment groups and pre-registers each guest and ensures payment is made in full for the group or that billing is correct, • Controls cash transactions at the front desk and maintains complete responsibility for personal bank, • Participates in setting yield management strategies, marketing programs and rates, • Performs other duties as assigned, requested or deemed necessary by management, • Ensures Front desk log (book or system) is always updated and acted upon, • Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD, • Assists all departments in servicing the guests especially during high volume periods, • Takes responsibility in the absence of the Front Office Manager/Assistant General Manager, • Produces hotel front desk schedules, • Participates in the budget and forecast reporting, • Ensures time and attendance policies and payroll are accurately reflected, • Attends meetings as required Front Desk Agent, customer service representative, or similar guest-facing experience Prior supervisory experience in the hospitality industry preferred Experience with brand or property specific PMS M3, Efficenter, Quore, PBX and other hotel related systems Proficient in Microsoft 365 or similar computer applications Minimum High school diploma, GED or equivalent Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required. EEO/D/V Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Job DescriptionFront Office Manager As the Front Office Manager, you will oversee all front desk operations, ensuring a smooth and welcoming experience for every guest. You’ll lead, train, and support the front desk team while managing scheduling, guest relations, and daily reports. Your leadership will drive service excellence and operational efficiency in the front office. $55,000-$60,000/annually Key Responsibilities • You will be the leader of our hotel's front office team, ensuring exceptional guest experiences through efficient and seamless operations., • Your daily tasks will include managing front desk staff, overseeing guest check-in and check-out processes, and resolving guest issues., • You will report to the Director of Rooms or General Manager., • A high school diploma, a GED, or one year of hotel experience, • Previous experience in a similar or related position, • A combination of education and experienceWhat You’ll Need to Succeed, • Eligible to work in the United States, • Ability to read, write, and communicate effectively in English, • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job Description Raines Co. - Your Future is Now! You are passionate about sales, strategic planning, and your competitive spirit drives you to "Win" in your market! We are searching for an experienced Sales Manager to be a strong leader and team builder. The ability to define success then provides the sales team with the direction and training needed to exceed departmental goals. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Job Summary: The Sales Manager is responsible to develop and foster business through pro-active direct sales, marketing, and solicitation for various or specific market segments. Essential Job Functions • Maintain a warm and friendly demeanor at all times., • Meet or exceed budgeted RevPAR goals., • Accurately forecast revenues for the following month., • Analyze short-term fluctuations and direct selling activities to maximize revenues., • Prepare sales and/or marketing plan for the following year., • Ensure front desk agents are familiar about all sales programs and key accounts., • Produce sales department reports in a timely manner., • Know which market segments produce effective business for the property and how to balance them to maximize revenues. Perform displacement analysis for groups or accounts as needed., • Know SWOT of property and competitive set., • Read and interpret STR results weekly and monthly., • Identify revenue opportunities and work to secure business from them., • Use company-wide tools, systems and applications without exception., • Demonstrate commitment to superior guest service through personal response to guest needs. Two years prior hotel sales, catering manager, or progressive experience in a hotel environment Experience with Delphi FDC and proficient in Microsoft 365 Experience with brand's PMS and sales related applications Minimum High school diploma, GED or equivalent Bachelor’s degree in Business Administration, Marketing, or related major preferred Travel: Up to 75% travel requirement. Must possess a valid driver's license and reliable transportation Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required. EEO/D/V Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Job Description The Front Office Manager is responsible for assisting in all aspects of the front desk, assisting in Sales, day-to-day staff management, and guests. He/She should be an ambassador for the brand and the hotel. Provide leadership and strategic planning to all departments in support of our service culture, maximized operations and maintain relationships with internal and external guests. We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. Benefits: • Insurance (health, dental, vision, etc.), • Paid time off (vacation, sick leave, holidays), • 401K retirement plan, • DailyPay: Access your earned wages when needed, • Oversees and takes ownership of the Front Office and assists in Sales., • Leads daily team huddles and attends weekly operations meetings., • Assists with hiring, training, and coaching staff per company policies., • Supports guest satisfaction efforts and service recovery., • Maintains staffing levels and labor budgets., • Coordinates with all departments to ensure efficient operations., • Ensures completion of all required training and orientation., • Uses Quore to track maintenance, cleanliness, and communication., • Participates in audits, inspections, and the M.O.D. program., • Prior experience in hospitality management preferred, • Excellent communication and interpersonal skills, • Ability to multitask and work under pressure, • Strong leadership and problem-solving abilities, • Attends annually a minimum of one advanced management-training seminar., • Attends corporate management sponsored events., • Operates in compliance with policies and procedure manuals unless preempted by property or franchise level policies Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Clerk at Sheraton Columbia Downtown Hotel in South Carolina. Front Desk Clerk at Sheraton Columbia Downtown Hotel. Be knowledgeable and helpful about the loc

Job Description As an Executive Housekeeper, you will be responsible for overseeing the housekeeping operations of the hotel, ensuring cleanliness, order, and guest satisfaction. This position can also assist the front desk/guest services when business volume demands Benefits: • Insurance (health, dental, vision, etc.), • Paid time off (vacation, sick leave, holidays), • 401K retirement plan, • DailyPay: Access your earned wages when needed., • Supervise and train housekeeping staff, • Manage inventory of cleaning supplies, • Inspect rooms and public areas for cleanliness, • Ensure compliance with health and safety standards, • Associate's Degree in Hotel Management (preferred), • 5+ years experience in housekeeping, including 3+ years in a supervisory role, • Strong attention to detail, • Excellent communication and organizational skills, • Ability to lift 30 pounds, stand for extended periods, and perform cleaning tasks Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

A career as a front office manager can lead to opportunities in various management roles within the hospitality industry, such as director of rooms, hotel operations manager, or even a general management position. As the Front Office Manager, you will oversee all front desk operations, ensuring a sm

Job Description We are seeking a Full Time housekeeper to become a part of our team! You will be reponsible for cleaning guest rooms/bathrooms and get it ready. Other house duties may be assigned. Full training will be provided. Serious inquiry only. Responsibilities: • Pull all dirty laundry from guest rooms/bathrooms, • Take out all the trash from guest rooms, • Get the bed ready. Wipe clean and santize all the areas in the guest rooms, • Clean and sanitize bathrooms, • Stock up guest room and bathrooms with towels and other supplies, • Communicate with supervisor and front desk for any issues with the rooms, • Keep up good log in housekeeping paper by room, • Vacuum hall way floors, • Keep the housekeeping cart, storage and vacuum clean at the end of the shift, • Bring extra linens, towesl back to laundry at the end of the shift, • Help with laundry if needed. You will be cross trained in laundry and other department., • Previous experience in customer service, front desk service, or other related fields, • Preivous experience with Choice hotels is a plus, • Ability to build rapport with guests, • Strong organizational skills, • Excellent written and verbal communication skillsCompany DescriptionWe are Sleep Inn hotel by Choice Hotels International. We are located at Columbia Airport in West Columbia, SC.We are Sleep Inn hotel by Choice Hotels International. We are located at Columbia Airport in West Columbia, SC.

Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. This position typically pays $16 to $35 per hour depending on location, experience, s

This position typically pays $16 to $35 per hour depending on location, experience, shift, and hotel type, with higher pay often available for overnight shifts, high-end properties, and supervisory-level front desk roles. Front Desk Agents are responsible for greeting guests, checking guests in and

Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. This position typically pays $16 to $35 per hour depending on location, experience, s

Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. This position typically pays $16 to $35 per hour depending on location, experience, s

Job Description Raines Co. - Your Future is Now! Position Summary: A Hotel Shuttle Van Driver is responsible for providing safe and efficient transportation services to hotel guests, ensuring their comfort and satisfaction. This position involves operating a hotel-owned shuttle van or minibus to transport guests to and from the hotel, nearby airports, attractions, and other destinations. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Essential Job Functions • Safely and courteously transport hotel guests to and from various destinations, including airports, event venues, restaurants, and other local attractions., • Assist guests with loading and unloading luggage and other personal belongings., • Conduct daily pre-trip and post-trip inspections of the shuttle van to ensure it is in good working condition. Report any issues or maintenance needs promptly., • Follow all safety and traffic regulations, including seatbelt use, speed limits, and other local driving laws., • Greet guests in a friendly and professional manner, maintaining a positive and customer-focused attitude., • Provide information about local attractions, services, and points of interest when requested., • Maintain effective communication with the hotel's front desk, concierge, and other relevant departments to coordinate guest transportation efficiently., • Keep the shuttle van clean and well-maintained, both inside and outside., • Ensure the van is stocked with necessary supplies, such as water, maps, and promotional materials., • Maintain a punctual and reliable schedule to ensure that guests reach their destinations on time., • Adapt to changing traffic and weather conditions, rerouting as necessary., • Handle payments or vouchers for transportation services, if required, and issue receipts as needed., • Be prepared to handle emergencies or unforeseen situations, such as vehicle breakdowns or guest medical issues, in a professional and efficient manner, • Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD, • Assists all departments in servicing the guests especially during high volume periods Experience in the hospitality industry as a shuttle/van driver, front desk agent, or related positions Experience with driving multiple people in a van-type setting Valid Driver’s License in the state of operation Minimum High school diploma, GED or equivalent Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required. EEO/D/V Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Job Description Raines Co. - Your Future is Now! Position Summary: As the Public Area Attendant, you are responsible for cleaning the common areas and exterior of the hotel and to have them ready to welcome guests. You must perform all Public Area Attendant duties in accordance with the Company policies and procedures. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Essential Job Functions • Obtains daily cleaning schedule and tasks from immediate supervisor, • Cleans and maintains all lobbies, public areas and public restrooms., • Cleans walls and vacuums stairwells and hallways, • Sweeps and mops floors of all entrances., • Empties and cleans outdoor trash and ashtrays, • Polishes furniture and fixtures, • Vacuums/mops and polishes elevators, • Cleans the lobby floor, • Keeps the back areas and closets of the hotel neat and clean, • Ensures mirrors and doors are clean and mark-free, • Removes all trash from common areas, parking lot and exterior areas of the hotel, • Regularly checks all lobby restrooms/wash rooms to ensure cleanliness., • Restocks all supplies including toilet paper, soap and hand towels in the lobby restrooms/wash rooms, • Ensures all surfaces are clean and tidy, • Cleans the exercise room including equipment, floors, mirrors, and walls., • Cleans the pool area including furniture, floor, glass and doors, • Takes all lost and found items to the front desk, tagged with location, articles, and date., • Advises immediate supervisor of any necessary repair or maintenance for all guest areas., • Restocks attendant's cart at the end of the shift., • Empties vacuum cleaners daily and takes trash to outside trash dumpster., • Cleans and maintains outdoor spaces including, but not limited to, patios, sitting areas and furniture. Experience housekeeping, janitorial, or similar in a hotel or commercial environment Experience cleaning in a customer focused environment Minimum High school diploma, GED or equivalent Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required. EEO/D/V Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Job Description We offer Daily pay! Access up to 50% of your earned wages after every shift. The Courtyard by Marriott, located in Columbia Downtown at USC, is hiring for a full-time Front Desk Associate to serve as our guests' first point of contact and manage all aspects of their accommodation at the hotel. The person hired for this position will work weekdays, 7am-3pm. Position Summary: As a Front Desk Associate, you will play a vital role in ensuring an exceptional and memorable experience for guests. Front Desk Associates are the face of the hotel and therefore must have excellent customer service skills, attention to detail, and a positive and cheerful personality. Whether you are providing information about the local area or ensuring their needs are met during their stay, your dedication to customer service will be instrumental in exceeding guest expectations. RESPONSIBILITIES • Greet guests at check-in with a smile and warm welcome, and complete the registration process, according to brand and company standards, by entering and retrieving information from system, confirming guest information and identity, referring to guest by name, confirming room rate and type, assigning room, coding electronic keys, acknowledging loyalty status, promoting marketing programs, providing welcome information, and ensuring guest knows location of room and elevator, • Greet guests at check-out with a smile and warm greeting and complete the check-out process, according to brand and company standards, including referring to guest by name, confirming room rate and other charges (e.g. market and dining purchases, parking, etc.) are accurate and accounted for in the system, confirming payment method, update if needed, processing payment, and printing or emailing folio (confirm email, if applicable). Document guest’s preferences, to ensure the best possible experience for future stays, by updating guest’s profile., • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries, • Use up-selling techniques to promote hotel services, facilities and benefits of loyalty program, • Follow acceptable phone etiquette by answering phone promptly, using a polite professional greeting and offering assistance, • Respond to guest inquiries and requests promptly, and in a friendly and efficient manner., • Use attentive/active listening skills when fielding guest complaints. Apologize, empathize and take prompt action to resolve complaint. Escalate to a manager, if necessary., • Complete designated start and end-of-shift tasks and reports, • 1 year experience working as a hotel front desk agent required, • Competent computer skills including knowledge of Microsoft Word and Excel, • Experience using hotel reservation system such as Lightspeed, FOSSE or OnQ is a plus., • Organization skills and attention to detail, • Friendly and customer service oriented, • Good interpersonal and problem-solving skills Employees in this position work primarily indoors. To perform the job successfully the candidate must be able to use a computer and other standard office equipment, count currency, perform basic arithmetic, talk to customers on the phone and maintain a calm demeanor when dealing with customer issues. Employees must also be able to walk and stand for long periods of time. Fluency in the English language and the ability to speak, hear, read and write are required as is the ability to work any hours/days of the week necessary to meet business requirements. DISCLAIMER This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.

Job Description Raines Co. - Your Future is Now! Position Summary: The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Essential Job Functions • Ensures Outstanding customer service at all times, • Maintains a friendly, professional, cheerful, and courteous demeanor at all times, • Accurately answers inquiries from potential guests and accepts hotel reservations, • Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency, • Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion, • Uses suggestive selling techniques to sell room nights, increase occupancy and revenue, • Resolves customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service, • Allocates rooms to expected arrivals after checking the guests preferences and special requests, • Builds strong relationships and coordinates with all other departments (housekeeping, maintenance, etc.), • Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner, • Cross checks all billing instructions to ensure they are correctly updated, • Handles group arrivals and pre-registers each guest, • Ensures payments are made or on file for each guest and that billing is routed for groups correctly, • Completes cash transactions and maintains full responsibility for personal bank, • Ensures Front desk log (book or system) is read and updated, • Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD, • Assists all departments in servicing the guests especially during high volume periods Experience in customer service, forward-facing, or other guest-related positions Experience in the hospitality industry, hotels, restaurants or similar in various roles preferred Proficient in Microsoft 365 or similar computer applications Minimum High school diploma, GED or equivalent Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required. EEO/D/V Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Job Description Raines Co. - Your Future is Now! Position Summary: As the Public Area Attendant, you are responsible for cleaning the common areas and exterior of the hotel and to have them ready to welcome guests. You must perform all Public Area Attendant duties in accordance with the Company policies and procedures. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Essential Job Functions • Obtains daily cleaning schedule and tasks from immediate supervisor, • Cleans and maintains all lobbies, public areas and public restrooms., • Cleans walls and vacuums stairwells and hallways, • Sweeps and mops floors of all entrances., • Empties and cleans outdoor trash and ashtrays, • Polishes furniture and fixtures, • Vacuums/mops and polishes elevators, • Cleans the lobby floor, • Keeps the back areas and closets of the hotel neat and clean, • Ensures mirrors and doors are clean and mark-free, • Removes all trash from common areas, parking lot and exterior areas of the hotel, • Regularly checks all lobby restrooms/wash rooms to ensure cleanliness., • Restocks all supplies including toilet paper, soap and hand towels in the lobby restrooms/wash rooms, • Ensures all surfaces are clean and tidy, • Cleans the exercise room including equipment, floors, mirrors, and walls., • Cleans the pool area including furniture, floor, glass and doors, • Takes all lost and found items to the front desk, tagged with location, articles, and date., • Advises immediate supervisor of any necessary repair or maintenance for all guest areas., • Restocks attendant's cart at the end of the shift., • Empties vacuum cleaners daily and takes trash to outside trash dumpster., • Cleans and maintains outdoor spaces including, but not limited to, patios, sitting areas and furniture. Experience housekeeping, janitorial, or similar in a hotel or commercial environment Experience cleaning in a customer focused environment Minimum High school diploma, GED or equivalent Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required. EEO/D/V Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Job DescriptionFront Desk Service Agent – Be the Face of Our Team!.What You’ll Do: • Greet guests with warmth and professionalism — first impressions matter!, • Answer phones, emails, and inquiries with a smile., • Check-in/check-out guests / manage reservations., • Provide quick, accurate information about our services, policies, and amenities., • Collaborate with other departments to ensure a seamless guest experience., • Handle payments and maintain organized records., • Keep the lobby/front area tidy, welcoming, and stress-free.What We Offer:, • Competitive pay with opportunities for bonuses or performance incentives., • Career growth – we love to promote from within!, • Flexible scheduling options to support work-life balance., • Comprehensive training so you feel confident from day one., • A supportive team culture where your ideas and energy are valued., • Benefits: Hotel discounts, 401K, Medical, Dental, Vision Insurance, PTO.Who You Are:, • Friendly, approachable, and genuinely enjoys helping people., • Organized and detail-oriented — you can juggle multiple tasks with ease., • Tech-savvy enough to learn scheduling or booking systems quickly., • A clear communicator, both in person and over the phone/email., • Reliable, punctual, and eager to contribute to a positive team environment.

Job Description We offer Daily pay! Access up to 50% of your earned wages after every shift. The SpringHill Suites by Marriott, hotel, located in Downtown Columbia/The Vista, is hiring for Front Desk Associates to serve as our guests’ first point of contact and manage all aspects of their accommodation. We are looking to fill a full-time position with the hours of 7am-3pm, Monday through Friday. We are also hiring for full-time and part-time associates working 3pm-11pm; weekday and weekend availability is required. Position Summary: As a Front Desk Associate, you will play a vital role in ensuring an exceptional and memorable experience for guests. Front Desk Associates are the face of the hotel and therefore must have excellent customer service skills, attention to detail, and a positive and cheerful personality. Whether you are providing information about the local area or ensuring their needs are met during their stay, your dedication to customer service will be instrumental in exceeding guest expectations. RESPONSIBILITIES • Greet guests at check-in with a smile and warm welcome, and complete the registration process, according to brand and company standards, by entering and retrieving information from system, confirming guest information and identity, referring to guest by name, confirming room rate and type, assigning room, coding electronic keys, acknowledging loyalty status, promoting marketing programs, providing welcome information, and ensuring guest knows location of room and elevator, • Greet guests at check-out with a smile and warm greeting and complete the check-out process, according to brand and company standards, including referring to guest by name, confirming room rate and other charges (e.g. market and dining purchases, parking, etc.) are accurate and accounted for in the system, confirming payment method, update if needed, processing payment, and printing or emailing folio (confirm email, if applicable). Document guest’s preferences, to ensure the best possible experience for future stays, by updating guest’s profile., • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries, • Use up-selling techniques to promote hotel services, facilities and benefits of loyalty program, • Follow acceptable phone etiquette by answering phone promptly, using a polite professional greeting and offering assistance, • Respond to guest inquiries and requests promptly, and in a friendly and efficient manner., • Use attentive/active listening skills when fielding guest complaints. Apologize, empathize and take prompt action to resolve complaint. Escalate to a manager, if necessary., • Complete designated start and end-of-shift tasks and reports, • 1 year experience working as a hotel front desk agent required, • Competent computer skills including knowledge of Microsoft Word and Excel, • Excellent math and reconciliation skills, • Experience using hotel reservation system such as Lightspeed, FOSSE or PEP is a plus., • Organization skills and attention to detail, • Friendly and customer service oriented, • Good interpersonal and problem-solving skills Employees in this position work primarily indoors. To perform the job successfully the candidate must be able to use a computer and other standard office equipment, count currency, perform basic arithmetic, talk to customers on the phone and maintain a calm demeanor when dealing with customer issues. Employees must also be able to walk frequently and stand for their entire shift. Fluency in the English language and the ability to speak, hear, read and write are required as is the ability to work any hours/days of the week necessary to meet business requirements. DISCLAIMER This job description indicates in general the nature and levels of work, knowledge, skills, abilities and other essential functions (as covered under the Americans with Disabilities Act) expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. All employees may be required to perform activities outside of their normal job responsibilities from time to time as needed. EOE - All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability or veteran status.

Job Description The Front Desk Supervisor is responsible for leading daily front office operations while delivering exceptional guest service in alignment with Marriott brand standards. This role oversees front desk associates, ensures compliance with brand and company policies, and actively resolves guest concerns to enhance overall satisfaction and loyalty. The Supervisor supports training, coaching, and performance management of team members, while driving accountability for service scores, upselling initiatives, and operational efficiency. Additionally, this position partners with hotel leadership to ensure seamless communication, accurate reporting, and a consistently positive guest experience. Benefits: • Insurance (health, dental, vision, etc.), • Paid time off (vacation, sick leave, holidays), • 401K retirement plan, • DailyPay: Access your earned wages when needed, • Oversees all aspects of the front desk., • Attends daily team huddles and weekly operations meetings., • Assists with training and coaching staff at the front desk., • Ensures the front desk is operating at or above brand standards., • Leads guest satisfaction efforts and service recovery., • Communicates with all departments to ensure efficient operations., • Ensures completion of all required training and orientation., • Uses Quore to track maintenance, cleanliness, and communication., • Prior experience in hospitality at a Marriott brand hotel preferred., • Excellent communication and interpersonal skills, • Ability to multitask and work under pressure, • Strong leadership and problem-solving abilities, • Operates in compliance with policies and procedure manuals unless preempted by property or franchise level policies Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job Description Join Our Team as a Guest Services Supervisor at at LivSmart Studios by Hilton Columbia Greystone, where you'll play a key role in shaping the guest experience from the very start of this brand-new Hilton hotel! At Parks Hospitality Group, we are seeking an experienced and motivated Guest Services Supervisor to lead our front desk team. In this key leadership role, you’ll oversee daily front desk operations, provide excellent guest service, and mentor a team of Guest Services Representatives. You’ll ensure smooth and efficient front desk procedures while handling complex guest interactions and collaborating with other departments to ensure guest satisfaction. What You’ll Do: • Train and mentor Guest Services Representatives, ensuring they provide exceptional guest service., • Oversee daily front desk operations, ensuring procedures are followed and guest needs are met promptly and efficiently., • Handle guest check-ins and check-outs, addressing any issues or special requests., • Resolve guest complaints or concerns with professionalism and a focus on positive outcomes., • Ensure guest information and reservations are managed effectively in the Property Management System (PMS)., • Monitor front desk staff performance, providing feedback and coaching as needed., • Assist with scheduling and staffing to ensure adequate coverage during peak times., • Collaborate with housekeeping, maintenance, and management to meet guest needs., • A high school diploma or equivalent., • 3+ years of experience in a front desk or guest services role in a hotel., • Strong leadership, customer service, and communication skills., • Advanced knowledge of property management systems and front desk procedures., • Ability to troubleshoot and resolve guest issues with tact and professionalism., • Flexibility to work shifts, weekends, and holidays as needed., • TIPS certification required at hire to ensure responsible alcohol service., • CPR certification required to ensure safety in emergency situations., • Competitive pay and comprehensive benefits, including medical and dental from day one for full-time team members., • Paid time off (PTO) for all team members, because we value your well-being., • Team Member Recognition Program to celebrate your achievements., • Discounts on hotel stays and dining. At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work. Location: LivSmart Studios by Hilton Columbia Greystone | 175 Stoneridge Dr, Columbia, SC 29210

Job DescriptionJob SummaryWe are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest Service Representative, you will assist customers with checking in and out, handle front desk operations, and a variety of other guest interactions. The ideal candidate takes pride in the look and feel of the front desk and lobby areas and can quickly build rapport with guests. If you are a “people person” with a passion for providing exceptional customer service, we want to meet you! Responsibilities • Greet every guest with a smile, • Assist guests with the registration process, • Answer phone calls and take messages accurately, • Anticipate the needs of guests and build rapport, • Respond to guest concerns and resolve them appropriately, escalating to management when necessary, • Maintain accurate records of registration and payment information, • Ensure compliance with health and quality standardsQualifications, • High School Diploma/GED required, • Familiarity with hospitality industry standards, • Knowledge of front desk operations and procedures, • Proficient in English; knowledge of other languages is a plus, • Ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations, • Ability to demonstrate genuine care for customers and employees, • Ability to work in a fast-paced environment

Job Description Join Our Team as a Guest Services Representative at the Tru by Hilton Columbia Greystone At Parks Hospitality Group, we believe that every guest deserves a warm welcome and exceptional service. We’re looking for a friendly, dedicated, and reliable Guest Services Representative to help create an inviting and comfortable experience for all who walk through our doors. Your positive attitude and attention to detail will make every guest feel at home during their stay. What You’ll Do: • Greet guests warmly and assist them with check-in and check-out processes., • Answer questions, provide local information, and assist with special requests to enhance the guest experience., • Ensure guest requests are handled promptly and professionally, maintaining a high level of service., • Manage reservations, cancellations, and modifications as needed., • Communicate effectively with other departments to ensure guests’ needs are met., • Handle guest complaints and issues with professionalism, working towards a resolution., • High school diploma or equivalent., • Previous experience in a customer service or hospitality role preferred., • Strong communication skills and a friendly, welcoming demeanor., • Ability to stay calm under pressure and address guest needs with a positive attitude., • Flexibility to work weekends, evenings, and holidays as required., • Competitive pay and comprehensive benefits, including medical and dental from day one for full-time team members., • Paid time off (PTO) for all team members, because we value your well-being., • Team Member Recognition Program to celebrate your achievements., • Discounts on hotel stays and dining. At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work. Location: Tru by Hilton Columbia Greystone 185 Stoneridge Drive Columbia, South Carolina 29210

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Holiday Inn Express Garners Ferry in Columbia, SC Job Purpose: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members., • Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests, • Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested., • Promptly respond to and resolve guest complaints, • Answer telephone promptly and properly being polite, courteous, and friendly, • Be friendly, thorough, accurate and efficient in taking reservations, • Be friendly, thorough, accurate and efficient in performing Check-ins, • Assist guests with luggage upon their arrival to and departure from the hotel, • Use the guests’ names, • Be knowledgeable and helpful about the local area, the hotel and hotel services, • Handle messages, wake-up calls, mail, and faxes properly, • Assist guests’ with laundry/dry cleaning needs, • Know of incoming VIPs, • Follow all applicable Company Standard Operating Procedures., • Perform other assignments as directed by the General Manger., • Be an enthusiastic, helpful and positive member of the team, • Be professional, responsible and mature in conduct and behavior, • Be understanding of, encouraging to and friendly with all co-workers, • Be self-motivated and use time wisely, • Maintain open line of communications with each department, • Communicate pertinent information, • Respond positively to new ideas, • Openly accept critical/developmental feedback, • Maintain effective communication through the use of meetings, log books and bulletins, • Be available to help other departments in emergency situations, • Adhere to all work rules, procedures and policies established by the company including, but not, • limited to those contained in the associate handbook., • Safety and Security Skills, • Properly handle and account for keys, • Be knowledgeable of policies regarding emergency procedures and security concerns, • Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available, • Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items, • Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets, • Have full understanding of franchise honors program, • Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:, • Verifies all information on reservations check-in; name, address, method of payment, etc., • Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers, • Identifies and records special billing instructions and notifies accounting, • Completes shift closing accurately by getting appropriate approval signatures and authorization codes, • Adheres to hotel policies regarding the use of cash banks, • Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift, • Report potential sales contacts to the sales department protection of guests’ room numbers. Qualifications and Requirements: High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Must be able to speak, read, write and understand the primary language(s) used in the workplace., • Must be able to read and write to facilitate the communication process., • Requires good communication skills, both verbal and written., • Must possess basic computational ability., • Must possess basic computer skills., • Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions., • Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task., • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis., • Must be able to lift up to 15 lbs occasionally., • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates, • Vision occurs continuously with the most common visual functions being those of near vision and depth perception., • Ability to spend extended lengths of time viewing a computer screen., • Requires manual dexterity to use and operate all necessary equipment., • Must have finger dexterity to be able to operate office equipment Other: • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Have the ability to work a flexible schedule including nights, weekends and/or holidays Amazing Benefits At A Glance: • $14 - $16 hourly, • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description Join our team as a Night Auditor at LivSmart Studios by Hilton Columbia Greystone, where you’ll play a key role in shaping the guest experience from the very start of this brand-new Hilton brand. At Parks Hospitality Group, we are looking for a reliable and detail-oriented Night Auditor to oversee the hotel’s overnight operations. In this role, you will combine front desk duties with accounting responsibilities, ensuring that financial transactions are reconciled, and guest services are provided during the night shift. You will play a key role in guest satisfaction while maintaining accuracy in financial records. What You’ll Do: • Perform night audit duties, including reconciling all daily transactions and ensuring financial records are accurate., • Post charges to guest accounts, such as room rates, taxes, and incidentals, ensuring correct postings., • Process payments (cash, credit, and checks) and record them accurately., • Generate reports for management, including financial summaries, occupancy statistics, and room revenue., • Handle guest check-ins and check-outs during the night shift, providing exceptional service., • Address guest inquiries and requests in a professional and efficient manner., • Answer phone calls promptly, addressing guest inquiries and providing accurate information., • Perform end-of-day procedures, verifying room availability, balancing accounts, and ensuring accuracy., • Communicate important guest information or updates to management and the day shift., • High school diploma or equivalent., • At least 1 year of experience in a front desk or guest service role in a hotel., • Advanced knowledge of property management systems and front desk procedures., • Ability to troubleshoot and resolve guest issues professionally., • Strong communication skills and attention to detail., • Competitive pay and comprehensive benefits, including medical and dental from day one for full-time team members., • Paid time off (PTO) for all team members, because we value your well-being., • Team Member Recognition Program to celebrate your achievements., • Discounts on hotel stays and dining. At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work. Location: LivSmart Studios by Hilton | 175 Stoneridge Drive, Columbia, SC 29210

Job Description Join our team as a Night Auditor at LivSmart Studios by Hilton Columbia Greystone, where you’ll play a key role in shaping the guest experience from the very start of this brand-new Hilton brand. At Parks Hospitality Group, we are looking for a reliable and detail-oriented Night Auditor to oversee the hotel’s overnight operations. In this role, you will combine front desk duties with accounting responsibilities, ensuring that financial transactions are reconciled, and guest services are provided during the night shift. You will play a key role in guest satisfaction while maintaining accuracy in financial records. What You’ll Do: • Perform night audit duties, including reconciling all daily transactions and ensuring financial records are accurate., • Post charges to guest accounts, such as room rates, taxes, and incidentals, ensuring correct postings., • Process payments (cash, credit, and checks) and record them accurately., • Generate reports for management, including financial summaries, occupancy statistics, and room revenue., • Handle guest check-ins and check-outs during the night shift, providing exceptional service., • Address guest inquiries and requests in a professional and efficient manner., • Answer phone calls promptly, addressing guest inquiries and providing accurate information., • Perform end-of-day procedures, verifying room availability, balancing accounts, and ensuring accuracy., • Communicate important guest information or updates to management and the day shift., • High school diploma or equivalent., • At least 1 year of experience in a front desk or guest service role in a hotel., • Advanced knowledge of property management systems and front desk procedures., • Ability to troubleshoot and resolve guest issues professionally., • Strong communication skills and attention to detail., • Competitive pay and comprehensive benefits, including medical and dental from day one for full-time team members., • Paid time off (PTO) for all team members, because we value your well-being., • Team Member Recognition Program to celebrate your achievements., • Discounts on hotel stays and dining. At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work. Location: LivSmart Studios by Hilton | 175 Stoneridge Drive, Columbia, SC 29210

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Audit for the Holiday Inn Express Garners Ferry in Columbia& SC. Night Auditor (Overnight Shift 11 PM-7 AM) Job Purpose: The Front Desk Night Auditor is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Check guests in, issue room keys, and provide information on hotel services and room location., • Ensure required identification is taken from guests at check-in in line with local legislative requirements., • Answer phones in a prompt and courteous manner., • Up-sell rooms where possible to maximize hotel revenue., • Answer, record and process all guest calls, messages, requests, questions or concerns., • Record guest preferences in the system., • Check guests out, including resolving any late or disputed charges., • Accurately process all cash and credit card transactions using established procedures., • Issue, control and release guest safe-deposit boxes in line with hotel procedures., • Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up., • Take action to solve guest problems/complaints using appropriate service recovery guidelines., • Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty., • May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes., • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Frequently standing up behind the desk and front office areas., • Carrying or lifting items weighing up to 50 pounds / 23 kilograms., • Handling objects, products and computer equipment., • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • $15-$17 Hourly, • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description This is a part-time Night Auditor position at our award-winning, newly renovated, Residence Inn by Marriott Columbia Northeast/Ft. Jackson in sunny Columbia, South Carolina. BASIC PURPOSE: Audit, balance and report on the various areas of the hotel (e.g. food & beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure policies and procedures are followed and to prevent fraud. ESSENTIAL FUNCTIONS: 1. If applicable, audit, balance and report on all food and beverage outlets’ (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information. (20%), 2. Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc. to ensure accuracy and verify proper cash handling procedures are followed. (35%), 3. Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. (20%), 4. Prepare and input statistics and income journal sheets for preparation of daily reports. (5%), 5. Balance and close all bank ticket codes, daily. (5%), 6. Run night audit final after ensuring all revenues are in balance nightly. (5%), 7. Perform the duties of a Front Desk Clerk including express checkouts. (25%) NON-ESSENTIAL FUNCTIONS: 1. Perform the duties of a bell/house person as requested. (5%) Knowledge and Skills: Education: High School Education or equivalent experience. Experience: Accounting background preferred, but not required. Skills and Abilities: Ability to operate Personal Computer, Cash Register and Calculator. Ability to compile facts and figures. Telephone and guest relations etiquette and skills. No. of employees supervised: None Travel required: None. Hours Required: 11:00PM – 7:00AM; Scheduled days and times may very based on need.

Job Description Join our team as a Guest Services Representative at LivSmart Studios by Hilton Columbia Greystone, where you’ll play a key role in shaping the guest experience from the very start of this brand-new Hilton brand! At Parks Hospitality Group, we believe that every guest deserves a warm welcome and exceptional service. We’re looking for a friendly, dedicated, and reliable Guest Services Representative to help create an inviting and comfortable experience for all who walk through our doors. Your positive attitude and attention to detail will make every guest feel at home during their stay. What You’ll Do: • Greet guests warmly and assist them with check-in and check-out processes., • Answer questions, provide local information, and assist with special requests to enhance the guest experience., • Ensure guest requests are handled promptly and professionally, maintaining a high level of service., • Manage reservations, cancellations, and modifications as needed., • Communicate effectively with other departments to ensure guests’ needs are met., • Handle guest complaints and issues with professionalism, working towards a resolution., • High school diploma or equivalent., • Previous experience in a customer service or hospitality role preferred., • Strong communication skills and a friendly, welcoming demeanor., • Ability to stay calm under pressure and address guest needs with a positive attitude., • Flexibility to work weekends, evenings, and holidays as required., • Competitive pay and comprehensive benefits, including medical and dental from day one for full-time team members., • Paid time off (PTO) for all team members, because we value your well-being., • Team Member Recognition Program to celebrate your achievements., • Discounts on hotel stays and dining. At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work. Location: LivSmart Studios by Hilton | 175 Stoneridge Drive, Columbia, SC 29210

Job Description Join our team as a Guest Services Representative at LivSmart Studios by Hilton Columbia Greystone, where you’ll play a key role in shaping the guest experience from the very start of this brand-new Hilton brand! At Parks Hospitality Group, we believe that every guest deserves a warm welcome and exceptional service. We’re looking for a friendly, dedicated, and reliable Guest Services Representative to help create an inviting and comfortable experience for all who walk through our doors. Your positive attitude and attention to detail will make every guest feel at home during their stay. What You’ll Do: • Greet guests warmly and assist them with check-in and check-out processes., • Answer questions, provide local information, and assist with special requests to enhance the guest experience., • Ensure guest requests are handled promptly and professionally, maintaining a high level of service., • Manage reservations, cancellations, and modifications as needed., • Communicate effectively with other departments to ensure guests’ needs are met., • Handle guest complaints and issues with professionalism, working towards a resolution., • High school diploma or equivalent., • Previous experience in a customer service or hospitality role preferred., • Strong communication skills and a friendly, welcoming demeanor., • Ability to stay calm under pressure and address guest needs with a positive attitude., • Flexibility to work weekends, evenings, and holidays as required., • Competitive pay and comprehensive benefits, including medical and dental from day one for full-time team members., • Paid time off (PTO) for all team members, because we value your well-being., • Team Member Recognition Program to celebrate your achievements., • Discounts on hotel stays and dining. At Parks Hospitality Group, we strive for excellence in everything we do. Our team is dedicated to delivering outstanding service and creating memorable experiences for our guests. We offer a supportive and collaborative environment that promotes growth and rewards hard work. Location: LivSmart Studios by Hilton | 175 Stoneridge Drive, Columbia, SC 29210

Job Description Position Summary: At the front desk you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest as you will makes reservations, checks guest in/out and assists guests with special requests. Responsible for all Guest relations during scheduled shift and responsible for cash drawer. We offer Medical/Dental/Vision benefits, a generous PTO program, an Employee Referral bonus program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. THIS IS A FLEX POSITION WILL BE WORKING AM AND PM SHIFTS!!!!! Essential Functions As a Front Desk Agent you are responsible for giving our guests the best hospitality experience they can have by: • Assisting guests efficiently, courteously, and professionally at all times, • Maintain a high level of service and hospitality, • Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner, • Post guest charges, collect payments and follow all cash handling procedures, • Handle guest mail and messages with respect to privacy and professionalism, • Be knowledgeable of the hotel brand and various programs (travel programs, special offers), • Be a great communicator to various departments and management on guest comments and concerns, • Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance High school education/GED. Experience 1 to 2 years experience working at the front desk at a hotel is required. Hours required Scheduled days and time vary based on hotel needs. Must be able to work weekends and holidays. Equal Opportunity Employer We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

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You'll be part of a high-performance culture where excellence and customer-centricity are at the forefront of everything we do.

Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will enjoy:.Medical, Vision, Dental, &

We are an established, growth-oriented agency with a team of highly motivated individuals.We attribute our success to having a fun, energetic environment that is an enjoyable place to work.Our team is comprised of results-oriented individuals that are serious about their development.We take pride in

Practicing excellent customer service skills, you will be the first point of contact for our customers in distress.You will answer customer calls, evaluate their urgency, and triage for our response.You will communicate with all levels of managers, supervisors, and production technicians.You will en

Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will enjoy:.Medical, Vision, Dental, &

Job Opportunity: Customer Service Representative.This is a remote role that may only be hired in the following locations: SC.We are looking for candidates who are within a drivable distance to our Columbia, SC office.Are you looking for a fun and exciting career in the Financial Services Industry? A

Benefits: License reimbursement, bonus based on performance, competitive salary, flexible schedule, health insurance, opportunity for advancement, paid time off, training & development.About Our Agency: I graduated from University of South Carolina and have been a State Farm agent for four years.Bef