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Job DescriptionSalary: Job Title: General Manager Hands-On Limited Service Hotel Overview: We are seeking a highly dependable, results-driven, and hands-on General Manager to lead a limited service hotel. This role is not for absentee or passive managers. You must be willing to lead from the front, take ownership of all operational aspects, and work alongside the team to ensure high standards of guest satisfaction and operational performance. Key Responsibilities: Leadership & Accountability • Lead by example: actively support staff in daily operations when needed, • Enforce high performance, punctuality, and accountability across all departments, • Coach, mentor, and develop a motivated, professional team, • Hold self and staff responsible for guest satisfaction, cleanliness, and operational standards Operations & Performance • Direct daily operations of front desk, housekeeping, maintenance, and back-of-house, • Manage property condition proactively; identify issues before they affect guests, • Monitor KPIs, revenue, occupancy, and operational costs, taking corrective action immediately, • Ensure compliance with all brand, safety, and operational standards Guest Experience & Problem Solving • Personally address guest concerns and escalate where necessary, • Proactively identify opportunities to improve service quality and efficiency, • Implement operational improvements and enforce standards consistently Financial Responsibility • Prepare and manage budgets, payroll, and expenses, • Analyze P&L statements and implement cost-saving strategies, • Drive revenue and profitability while maintaining high service levels Qualifications & Requirements: • Minimum 35 years experience as a hotel GM or in a senior operations role, • Proven track record of hands-on, operational leadership, • Strong work ethic, dependability, and commitment to being present on-site, • Excellent communication, problem-solving, and decision-making skills, • Willingness to work flexible schedules including nights, weekends, and holidays What This Role Is Not For: • Individuals who prefer to delegate all operational work, • Candidates unwilling to take personal responsibility for guest satisfaction, • Managers who do not thrive in a fast-paced, hands-on environment Why Join Us: • Lead a property where your actions directly impact success, • Competitive salary with performance incentives, • Opportunity to build a high-performing team and make a measurable impact

Job Description Sincere Hospitality is actively hiring a Hotel General Manager for the Houston Area Who we are Sincere Hospitality is a brand-new management company founded on the basis of placing people at the heart of everything we do. We are dedicated to fostering a culture of care, respect, and genuine hospitality that embraces our guests, team members, and the communities we serve. Who you are Do you find it easy to be an example to others? Do you understand what it truly means to be a leader? Do you enjoy overcoming challenges as a team and staying ahead of the game when it comes to your profession? If you relate to any of these qualities, this could be the fulfilling job you are looking for! Benefits We are proud to offer competitive wages and the following benefits for full-time and part-time employees: • Vacation and Paid Time Off, • Hotel discounts at brand properties, • Holiday Pay, • Birthday Pay: A full paid day on your birthday!, • Referral bonuses Job Summary As the Hotel General Manager, you are the linchpin of our establishment, steering the ship with finesse and ensuring the seamless orchestration of all hotel operations. Your leadership will not only set the tone for the entire team but also elevate the guest experience to new heights. In addition, this individual shall be well-versed on hotel-brand standards, strategic leadership, and financial and operational management. This position reports to the Regional Operations Manager. Your day-to-day The Essential Functions, Job Responsibilities, and Supervisory Responsibilities for this position make up your day-to-day. They include the following tasks below: • Essential Functions, • Maintain an unwavering focus on guest satisfaction, implementing strategies that consistently exceed customer expectations., • Utilize a "hands-on" approach to build and maintain strong relationships with guests and employees, as well as key clients, corporate accounts, and industry partners., • Ensure the seamless operation of all hotel departments, including front desk, housekeeping, food and beverage, and maintenance. Uphold and enforce high standards of cleanliness, service, and overall guest experience., • Stay abreast of industry regulations and ensure the hotel's unwavering compliance with all applicable laws and standards., • Answers calls, texts, and emails as appropriate; responding to each inquiry in a timely manner., • Purchases supplies or coordinate services from outside vendors and manages these relationships., • Promptly and effectively handles guest requests and complaints with professionalism, tact, and a courteous manner, seeking solutions that align with the hotel's policies., • Job Responsibilities, • Assign duties to staff and provide training or other assistance to ensure consistency with regard to hotel policies, operations procedures, safety standards, and quality service., • Host regular team meetings to communicate updates, share feedback, and address any issues., • Demonstrate a keen ability to manage budgets, financial reports, and revenue streams. Identify opportunities for cost savings and revenue enhancement to ensure financial success., • Collaborate with the marketing team to craft and implement effective sales and marketing strategies. Proactively drive revenue growth through strategic sales initiatives., • Monitoring of rooms inventory, availability, and rates., • Quickly establish rapport with guests to create memorable moments., • Foster a culture of continuous improvement and innovation. Implement and oversee new plans or projects to enhance operational efficiency and keep the hotel at the forefront of industry trends., • Supervisory Responsibilities, • Develop, coordinate, and oversee all department plans and strategies ensuring profitability and providing quality service within the established business plan and budget., • Lead, motivate, and mentor a diverse team, creating a positive and collaborative work environment. Monitor staff performance, provide constructive feedback, and resolve employee issues., • Recruits, interviews, hires, and trains new sales staff., • Oversees the daily operations and scheduling of the hotel., • Oversees their direct reports performance and provides constructive and timely feedback and evaluations., • Handles discipline and termination of employees in accordance with hotel policy., • Employees at all levels are expected to:, • Know and follow our Core Values; using them to inform actions and decisions every day., • Embody kindness and be willing to initiate the trust-building dynamic in a relationship; be it with colleagues, clients, or customers., • Follow your curiosity. Ask questions and seek answers. We believe in never saying no to curiosity and will always be happy to offer advice, explore possibilities, and be open to change., • Act with a high degree of integrity, especially when it concerns your colleagues and customers' personal information, records, and belongings., • Take ownership and know that you are empowered to identify opportunities, solve problems, and contribute proactively. Qualifications • Bachelor's Degree in Hotel Management, Business Administration, or a related field, • Master's Degree in Hotel Management, Business Administration, or a related field (preferred), • 2-4 years of experience as a Hotel General Manager or in a senior leadership role within the hospitality industry, • Proven track record of successfully managing all aspects of hotel operations, • Brand Experience (Preferred), • Proficiency in Microsoft Office, • Exemplary leadership, communication, and team management abilities Schedule • 8 hour shifts, Monday to Friday, • Occasionally be available to work on evenings and weekends Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to stand or move for an extended amount of time; use hands to feel or handle and reach with hands and arms., • The employee is frequently required to walk, bend, sit, climb, or balance, kneel, crouch, or crawl and talk or hear., • The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Disclaimer: This job description is not designed to be a comprehensive list. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All other tasks must be performed as assigned or required. This job description also serves as a performance evaluation guide. As such, it may be subject to change based on organizational needs. Sincere Hospitality is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Additional Information Job Number26068078 Job CategoryRooms & Guest Services Operations Location5060 W Alabama St, Houston, Texas, United States, 77056_ ScheduleFull Time Located Remotely?N Position Type Management Pay Range: $60,000-$73,000 annually Bonus Eligible: Y JOB SUMMARY Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Leading Room Operations Team • Verifies that goals are being translated to the team as they relate to guest tracking and productivity., • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service., • Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths., • Verifies that the team has the capabilities to meet expectations., • Leads by example demonstrating self-confidence, energy and enthusiasm., • Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them. Managing Property Rooms Operations Function(s) • Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping)., • Follows property specific second effort and recovery plan., • Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters., • Takes proactive approaches when dealing with employee concerns., • Extends professionalism and courtesy to employees at all times., • Communicates/updates all goals and results with employees., • Meets semiannually with staff on a one-to-one basis., • Assists/teaches the team scheduling against guest and hours/occupied room goals., • Performs hourly job functions as needed., • Performs other duties, as assigned, to meet business needs. Managing and Monitoring Activities that Affect the Guest Experience • Understands the brand's service culture., • Provides excellent customer service by being readily available/approachable for all guests., • Strives to continually improve guest and employee satisfaction., • Takes proactive approaches when dealing with guest concerns., • Extends professionalism and courtesy to guests at all times., • Responds timely to customer service department request., • Verifies that all team members meet or exceed all hospitality requirements. Managing Profitability • Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD)., • Verifies that a viable key control program is in place., • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement., • Strives to maximize the financial performance of the department. Conducting Human Resources Activities • Interviews and assists in making hiring decisions., • Receives hiring recommendations from team supervisors., • Verifies that orientations for new team members are thorough and completed in a timely fashion., • Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns., • Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable., • Celebrates successes and publicly recognizes the contributions of team members. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

Job Description Overview Opportunity: Assistant Front Office Manager Assist in overseeing front office operations to include supervising front office personal in accordance with established guest service and sustainability standards. Potential Career Path Front Office Manager – Rooms Division Manager – Assistant General Manager Essential Job Functions • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values., • Oversee all front office operations in the absence of the Front Office Manager or Assistant General Manager., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Assist in monitoring of front office financial operations and ensure front office compliance with accounting controls and procedures., • Assist in development, implementation and monitoring of daily, weekly, monthly, and annual department-wide budgets and forecasts., • Review, submit for approval, and order capital budget items as required., • Review correspondence from guests and incident logs; direct staff according to information obtained., • Ensure front office supplies and merchandise for the gift shop and or market are fully stocked, and inventory is maintained., • Work with the Sales office to ensure group resumes and group rooming lists are inputted and maintained., • Monitor occupancy of guest room space to ensure most efficient use and minimize overbooking., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Perform other duties as requested by management. Position Requirements • Associate or Bachelor’s degree preferred., • 1 to 3 years hospitality related experience, including front desk operations experience. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays and weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description Blossom Hotel is Houston’s newest and most distinctive luxury destination for business and leisure. Located steps from the nations largest medical and research community at Texas Medical Center, near NRG Stadium and Rice University. Positioned at the axis of innovation and inspiration, guests can enjoy the diversity of nearby neighborhoods, world-class dining options and attractions. We are looking for our next great team member to join us in filling the position of Front Desk Manager. The Front Office Manager oversees the daily operations of the front desk, concierge, bell/valet, and guest services teams to ensure an exceptional arrival, stay, and departure experience. This leader upholds luxury service standards, drives guest satisfaction, and supports departmental training, performance, and financial goals. What we provide you with: Competitive pay • Hilton Travel discounts on all Hilton brand properties worldwide Hotel room discounts with our Crescent managed properties across North America for you and your family members Excellent benefits plans for eligible associates and your family members Paid time off Career development opportunities in a luxury hospitality environment • Free meals, • Free parkingWhat you do each day: Leadership & Operations Supervise and manage front office teams, including Front Desk Agents, Supervisors, Concierge, and Bell/Valet staff. Ensure smooth daily operations including check-in, check-out, room assignments, billing, and guest inquiries. Act as the primary point of contact for guest issues, ensuring timely resolution with professionalism and discretion. Oversee staffing, scheduling, onboarding, training, and performance management. Maintain a strong presence in the lobby, engaging with guests and supporting associates. Guest Experience & Service Standards Ensure consistent delivery of luxury hospitality standards. Oversee VIP arrivals, special requests, and guest preferences. Monitor guest satisfaction scores, respond to feedback, and implement service improvements. Collaborate with Housekeeping, Reservations, Sales, Revenue, and Food & Beverage to optimize guest experiences. Financial & Administrative Duties Monitor department budget, forecast labor needs, and control expenses. Review daily reports, occupancy, arrivals/departures, and room inventory. Assist in revenue-enhancing initiatives such as upgrades, packages, and loyalty program enrollment. Ensure compliance with policies, safety protocols, and brand standards. Communications & Coordination Conduct pre-shift briefings and regular meeting updates. Maintain accurate documentation and logs for guest concerns, incidents, and follow-up. Serve as Manager-on-Duty as required, handling emergencies or escalations. Does this sound like you? Minimum 2–4 years of front office or guest services leadership experience, preferably in a luxury or upscale hotel. Strong knowledge of PMS (Opera/Fosse/OnQ or similar) and front office systems. Exceptional leadership, communication, and interpersonal skills. Proven ability to handle high-pressure situations calmly and professionally. Experience managing VIP guests and high-profile clientele. Flexible availability, including nights, weekends, and holidays. Bachelor’s degree in Hospitality Management or related field preferred. Ability to stand for long periods. Occasionally lift, move, or handle items up to 30 lbs. Curio Collection by Hilton Properties

Job DescriptionPosition Summary The Sales Manager is responsible for driving revenue through proactive sales efforts, developing strong client relationships, and securing group, corporate, and transient business. This role focuses on maximizing occupancy, room revenue, and event bookings while representing the hotel professionally in the local market. Key Responsibilities Develop and execute sales strategies to increase room nights, group bookings, and overall revenue Identify, solicit, and maintain relationships with corporate accounts, travel partners, event planners, and local businesses Generate new business through prospecting, networking, cold calls, and site visits Manage and respond to RFPs, negotiate contracts, and close sales agreements Coordinate with operations, front desk, and events teams to ensure smooth execution of group stays and events Conduct property tours and client presentations Monitor market trends, competitor activity, and pricing strategies Maintain accurate records of sales activities, forecasts, and client communications in the CRM system Attend networking events, trade shows, and industry meetings as needed Meet or exceed established sales and revenue goals Qualifications Bachelor’s degree in Hospitality, Business, Marketing, or related field preferred 2+ years of sales, hospitality sales, or related experience preferred Strong understanding of hotel operations, revenue management, and market segmentation Excellent communication, negotiation, and relationship-building skills Self-motivated, goal-oriented, and results-driven Ability to manage multiple accounts and priorities in a fast-paced environment Proficient in Microsoft Office and CRM systems (Delphi, Salesforce, or similar preferred) Skills & Competencies Strong sales and closing skills Customer-focused mindset Strategic thinking and problem-solving Time management and organization Professional presentation and interpersonal skills Powered by JazzHR HovoaPBZIv

Job Description Job Title: Assistant General Manager Department: Operations Supervisor: General Manager/Regional/Divisional VP of Operations and/or Sr. VP of Operations Summary The Assistant General Manager (AGM) supports the General Manager in overseeing daily hotel operations to ensure exceptional guest experience, operational efficiency, and team performance. This role plays a key part in managing front-of-house and back-of-house functions, supervising department heads, and driving service excellence across all areas of the property. The AGM acts as second-in-command, stepping in during the General Manager’s absence and helping to implement strategic initiatives that align with brand standards and business goals. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Assist in managing hotel operations including front desk, housekeeping, food & beverage, and maintenance, • Support the General Manager in achieving financial targets, guest satisfaction scores, and operational KPIs, • Supervise and coach department leaders to ensure consistent service delivery and team development, • Handle guest concerns and resolve issues promptly to maintain high satisfaction and loyalty, • Monitor daily performance metrics and contribute to forecasting, budgeting, and cost control, • Ensure compliance with safety, health, and brand standards across all departments, • Participate in hiring, training, and performance evaluations of staff, • Lead by example in delivering outstanding hospitality and fostering a positive work culture, • Represent hotel leadership in meetings, community events, and vendor relations as needed Supervisory Responsibilities Directly and indirectly supervises all hotel personnel, including department managers. Carries out supervisory responsibilities in accordance with the Company’s policies, training programs, and applicable laws. Responsibilities include recruiting, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Bachelor's degree from four-year college or university preferred; or 3+ years hotel management experience, preferably in a supervisory or AGM role; or equivalent combination of education and experience. Strong leadership, communication, and problem-solving skills Proven ability to manage multiple departments and drive operational success Familiarity with hotel systems, budgeting, and guest service standards Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally required to stand; walk and sit. The employee must occasionally lift and/or move up to 25 pounds.

Job Description Job Title: Engineering/Maintenance Helper Department: Engineering/Maintenance Supervisor: Chief Engineer, Director of Maintenance, and/or General Manager Summary The Hotel Engineering/Maintenance Helper is responsible for maintaining the property’s physical infrastructure to ensure a safe, functional, and welcoming environment for guests and staff. This hands-on role involves performing routine repairs, preventive maintenance, and responding to service requests across guest rooms, public areas, and back-of-house facilities. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Perform general maintenance tasks including plumbing, electrical, HVAC, carpentry, and painting., • Respond promptly to guest and staff maintenance requests., • Conduct routine inspections and preventive maintenance on equipment and systems., • Maintain cleanliness and safety of maintenance areas and tools., • Assist with emergency repairs and support safety protocols., • Collaborate with housekeeping and front desk to resolve issues efficiently., • Document work performed and report major issues to management., • Clean and maintain pool and spa ensuring accurate chemical levels and all required safety equipment is in good condition., • Maintain the grounds, landscaping, outbuilding, and parking areas ensuring all are clean, neat, and safe. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or equivalent; technical training or certification preferred. Basic knowledge of plumbing, electrical, HVAC, and carpentry systems. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hand to finger, handle or feel objects, tools and/or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk and hear. The employee will be occasionally exposed to housekeeping, maintenance, and pool chemicals. The employee must occasionally lift push pull and/or move up to 75 pounds.

Job Description Sincere Hospitality is actively hiring for a House Person Who we are Sincere Hospitality is a management company founded on the basis of placing people at the heart of everything we do. We are dedicated to fostering a culture of care, respect, and genuine hospitality that embraces our guests, team members, and the communities we serve. Who you are Do you find it easy to view things as if you are viewing them for the first time? Do you understand the importance of cleanliness and hospitality? Do you enjoy a routine and the feeling of a job well done? If you relate to any of these qualities, this could be the fulfilling job you are looking for! Benefits We are proud to offer competitive wages and the following benefits for full-time and part-time employees: • Paid Time Off, • Hotel discounts at brand properties, • Holiday Pay for worked holidays, • Referral bonuses Job Summary As a House Person, you are a vital member of our team, contributing directly to the comfort and satisfaction of our guests. Your role involves maintaining cleanliness and orderliness throughout the hotel, ensuring a positive first impression for our guests. In addition, this individual shall be well-versed on hotel-brand standards and guest expectations. This position reports to the Executive Housekeeper and General Manager. Your day-to-day The Essential Functions and Job Responsibilities for this position make up your day-to-day. They include the following tasks below. • Essential Functions, • Warmly and professionally greet all guests., • Thoroughly clean and sanitize public areas and employee areas according to established standards., • Demonstrate a keen eye for detail in performing tasks such as sweeping, mopping, dusting, vacuuming, and bathroom cleaning., • Maintain, clean and stock the house person closets and carts, contributing to an organized work environment., • Adhere to established cleaning protocols and safety standards., • Respect guest privacy, including guest belongings, with a high degree of integrity., • Promptly and effectively handles guest requests and complaints with professionalism, tact, and a courteous manner, seeking solutions that align with the hotel's policies., • Job Responsibilities, • Engage with guests in a courteous and helpful manner, addressing any inquiries and ensuring their needs are met., • Seek feedback from guests to identify areas for improvement and relay compliments to the team., • Follow safety guidelines and use protective equipment as necessary., • Complete assigned areas within the allocated time frame, maintaining a balance between speed and thoroughness in order to ensure areas are up to hotel and guest standards., • Ensure that public areas are well-stocked with amenities and linens and report any maintenance issues or lost and found items promptly and accurately., • Stay informed about updated procedures and quality assurance inspections and incorporate them into daily tasks., • Prioritize tasks based on guest traffic and special requests in order to minimize guest wait times or issues., • Demonstrate effective communication with front desk, maintenance, and other departments to coordinate tasks and address any issues., • Collaborate with team members to find solutions and prevent recurring problems., • Escalate complex issues to the appropriate supervisor or department when necessary. Performance Metrics Note: This job description also serves as a performance evaluation guide. As such, it may be subject to change based on organizational needs. Performance will be assessed based on the following: • Understanding and timely completion of essential functions & job responsibilities and their impact on the organization., • Goal accomplishment and problem solving by being resourceful and applying your knowledge., • Communicating effectively and fostering positive relationships with all other colleagues., • Attending work on time as scheduled and adhering to attendance policy., • Understanding and following processes and procedures for documentation and communication of important information., • Guest Service Scores regarding Hotel Cleanliness and Overall Arrival Experience., • Achieves and maintains high scores in regular cleaning inspections, ensuring compliance with cleanliness standards. Qualifications • Strong work ethic, reliability, and ability to work independently., • Physical stamina and ability to perform repetitive tasks., • Must be available to work morning shifts, • Must be available to work on weekends & holidays Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to stand for an entire shift or for an extended amount of time; use hands to feel or handle and reach with hands and arms., • The employee is frequently required to walk, bend, sit, climb, or balance, kneel, crouch, or crawl and talk or hear., • The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Disclaimer: This job description is not designed to be a comprehensive list. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All other tasks must be performed as assigned or required. Sincere Hospitality is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Job DescriptionDescription: The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas, setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events, cleaning and setting-up meeting room functions, delivering service items to guest rooms upon requests from the front desk. Job Duties & Functions • Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations., • Clean/Buff floors daily according to hotel standards., • Shampoo carpets in the public areas according to hotel standards., • Shampoo furniture as needed according to hotel standards., • Clean Public restrooms and ensure maintenance on a regular basis/ as needed throughout the shift, • Handle all requests for luggage assistance at check in/our in a friendly, efficient and courteous manner., • Practice safe work habits to ensure safety to guests, fellow associates and self., • Handle items for "Lost and Found" according to Avion Hospitality standards., • At the end of the shift, turn in all keys and assignment sheets to the Housekeeping or Front Office., • Complete daily assignment check list and submit to supervisor at the end of the day., • Perform other tasks/jobs as assigned by the supervisor or manager. Requirements: Education & Experience High School diploma or equivalent and/or experience in a hotel or a related field preferred. General This job description is not intended to be all-inclusive, additional details will be specified by the supervisor. The associate will also perform other reasonable business duties as signed by the supervisor. Management reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.

Job Description Sincere Hospitality is actively hiring for a Housekeeper Who we are Sincere Hospitality is management company founded on the basis of placing people at the heart of everything we do. We are dedicated to fostering a culture of care, respect, and genuine hospitality that embraces our guests, team members, and the communities we serve. Who you are Do you find it easy to view things as if you are viewing them for the first time? Do you understand the importance of cleanliness and hospitality? Do you enjoy a routine and the feeling of a job well done? If you relate to any of these qualities, this could be the fulfilling job you are looking for! Benefits We are proud to offer competitive wages and the following benefits for full-time and part-time employees: • Paid Time Off, • Hotel discounts at brand properties, • Holiday Pay for worked holidays, • Referral bonuses Job Summary As a Housekeeper, you are a vital member of our team, contributing directly to the comfort and satisfaction of our guests. Your role involves maintaining cleanliness and orderliness throughout the hotel, ensuring a positive first impression for our guests. In addition, this individual shall be well-versed on hotel-brand standards and guest expectations. This position reports to the Executive Housekeeper and General Manager. Your day-to-day The Essential Functions and Job Responsibilities for this position make up your day-to-day. They include the following tasks below. • Essential Functions, • Warmly and professionally greet all guests., • Thoroughly clean and sanitize guest rooms and public areas according to established standards., • Demonstrate a keen eye for detail in performing tasks such as bed-making, dusting, vacuuming, and bathroom cleaning., • Maintain, clean and stock the housekeeping closets and carts, contributing to an organized work environment., • Adhere to established cleaning protocols and safety standards., • Respect guest privacy, including guest belongings, with a high degree of integrity., • Promptly and effectively handles guest requests and complaints with professionalism, tact, and a courteous manner, seeking solutions that align with the hotel's policies., • Job Responsibilities, • Engage with guests in a courteous and helpful manner, addressing any inquiries and ensuring their needs are met., • Seek feedback from guests to identify areas for improvement and relay compliments to the team., • Follow safety guidelines and use protective equipment as necessary., • Complete assigned rooms within the allocated time frame, maintaining a balance between speed and thoroughness in order to ensure rooms are ready upon check-in time., • Ensure that rooms are well-stocked with amenities and linens and report any maintenance issues or lost and found items promptly and accurately., • Stay informed about updated procedures and quality assurance inspections and incorporate them into daily tasks., • Prioritize tasks based on guest check-ins, check-outs, and special requests in order to minimize guest wait times., • Demonstrate effective communication with front desk, maintenance, and other departments to coordinate tasks and address any issues., • Collaborate with team members to find solutions and prevent recurring problems., • Escalate complex issues to the appropriate supervisor or department when necessary. Performance Metrics Note: This job description also serves as a performance evaluation guide. As such, it may be subject to change based on organizational needs. Performance will be assessed based on the following: • Understanding and timely completion of essential functions & job responsibilities and their impact on the organization., • Goal accomplishment and problem solving by being resourceful and applying your knowledge., • Communicating effectively and fostering positive relationships with all other colleagues., • Attending work on time as scheduled and adhering to attendance policy., • Understanding and following processes and procedures for documentation and communication of important information., • Guest Service Scores regarding Overall Guest Room Experience, Cleanliness: Room, Overall Guest Bathroom Experience., • Achieves and maintains high scores in regular room inspections, ensuring compliance with cleanliness standards. Qualifications • Strong work ethic, reliability, and ability to work independently., • Physical stamina and ability to perform repetitive tasks., • Must be available to work morning shifts, • Must be available to work on weekends & holidays Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to stand for an entire shift or for an extended amount of time; use hands to feel or handle and reach with hands and arms., • The employee is frequently required to walk, bend, sit, climb, or balance, kneel, crouch, or crawl and talk or hear., • The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Disclaimer: This job description is not designed to be a comprehensive list. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All other tasks must be performed as assigned or required. Sincere Hospitality is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Job Description Job Title: Laundry Attendant Department: Housekeeping Supervisor: Director of Housekeeping, Housekeeping Manager, and/or Executive Housekeeper Summary A Laundry Attendant is responsible for ensuring the cleanliness and proper handling of all linens, towels, uniforms, and guest laundry. This role plays a vital part in maintaining the hotel's standards of hygiene and guest satisfaction by delivering fresh, well-presented laundry items in a timely manner. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Sort, wash, dry, fold, and press hotel linens and towels., • Ensure all laundry items are clean, stain-free, and presentable., • Monitor inventory of laundry supplies and report shortages or damage., • Maintain laundry equipment and report any malfunctions., • Follow hotel hygiene and safety protocols during all tasks., • Coordinate with housekeeping and front desk teams for timely delivery., • Assist other departments during peak times or special events. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Less than a high school diploma; previous housekeeping or cleaning experience preferred in a similar environment. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is frequently required to stand; walk; use hands to finger, reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Job Description We are seeking a detail-oriented and experienced Hotel Sales Coordinator to support our sales team in achieving revenue goals and delivering outstanding guest experiences. The Sales Coordinator will be responsible for managing group bookings, preparing proposals and contracts, maintaining accurate sales records, and ensuring smooth coordination between clients and internal departments. This role requires a hospitality professional who understands the dynamics of hotel sales and can provide exceptional support to both the sales team and our valued clients. Key Responsibilities: • Assist the Director of Sales with daily operations, reporting, and administrative tasks., • Handle group booking requests from inquiry to contract, including preparing banquet event orders (BEOs), agreements, and confirmations., • Prepare proposals, contracts, invoices, and ensure compliance with brand and company standards., • Maintain and update the sales database/CRM with leads, prospects, and client information., • Generate weekly and monthly sales reports for management review., • Coordinate site visits, client meetings, and follow-ups with potential accounts., • Work closely with front desk, reservations, housekeeping, and food & beverage to ensure flawless execution of group stays and events., • Support sales initiatives, marketing campaigns, and community/business outreach programs., • Build strong relationships with repeat clients and corporate accounts to maximize revenue opportunities. Job Requirements: Education & Experience: • Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred., • 2–4 years of hotel sales, catering sales, or event coordination experience required, • Familiarity with hotel property management and sales systems (e.g., Opera, Delphi, SalesPro, or similar). Skills & Competencies: • Strong organizational and multitasking skills with exceptional attention to detail., • Excellent written and verbal communication skills, with a professional, client-focused approach., • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)., • Ability to manage multiple priorities in a fast-paced hospitality environment., • Team-oriented with strong problem-solving and relationship-building skills., • Flexible schedule to accommodate occasional evening or weekend business needs. Why to join us! • Work in a supportive and collaborative environment focused on growth and excellence., • Opportunities for advancement within portfolio of properties., • Competitive salary, performance incentives, and comprehensive benefits package. Powered by JazzHR kJ30wUHAAk

Job Description Required Skills and Abilities: • Assist in the organization and clerical duties of the Sales Office by functioning as the central contact for information., • Responsible for assisting clients with reservations and booking the reservations through hotel database., • Create group bookings, manage rooming lists, and handle changes., • Assist clients with vouchers as well as folio and billing inquiries., • Be point of contact for pick up reporting and distribution of resume and BEO packets to teams., • Politely and professionally answers the telephone and greets clients., • Maintain an organized professional-looking office environment, • Maintain an accurate and easy-to-use filing system for storing sales documents., • Create and distribute reports necessary for the department., • Develop professional sales presentation materials, with guidance and utilizing available resources., • Respond to inquiries - inbound phone, written, advertising, tradeshows., • Conceptualize, draft, and send well-constructed and professional correspondence and proposals., • Host property tours, familiarizing customers and potential customers with property features, products and services., • Maintain positive inner-hotel relationships with all hotel departments to expedite efficient communication., • Other duties as assigned. The successful candidate will have:, • Strong Computer skills including word processing, spreadsheets, and brand property Management System(s)., • Exercise excellent communication and listening skills., • Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient., • Lead with Heart - Be kind, passionate, and hospitable., • Be Accountable - Take ownership and deliver results., • Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change., • Six months or more of experience in sales., • Experience with the front desk is preferred Benefits: -Medical, dental and vision insurance -Matching 401k -Employee assistance program -Free life insurance -Paid time off -Holiday pay -Hotel discount program

Job Description We are looking for a dedicated Sales Coordinator (Hotel) role: one person whose primary job is winning company and group room business — not a front desk agent who sells occasionally, but a salesperson who also works the desk. This is a hybrid role by design: sales in the early hours, and front-desk coverage during the afternoon/evening check-in rush, when our corporate guests arrive in person. As the book of business grows, front-desk hours will grow with it. Schedule & Daily Rhythm Core shift: Noon – 8:00pm, one shift, one person, two jobs. Noon – 3:00pm: Sales • Respond to new leads and bids first, before any other sales activity., • Work the company list in our sales tool — identify the right contact at each account, then call and email., • Progress annual company bids (RFPs) and follow up on open deals., • Log every call and email in the shared tracking sheet. 3:00pm – 8:00pm: Front Desk (check-in rush) • Cover the front desk during the corporate check-in rush — selling continues, just in person., • Greet corporate guests at check-in and build the relationship face to face., • Record every guest's company at check-in, without exception. “Here for vacation” is a valid entry; a blank field is not. This feeds the sales pipeline., • Shift ends at 8:00pm once the check-in rush has slowed. On unusually busy days, the coordinator may start front-desk coverage before 3pm to help the team. Otherwise, the early hours stay protected for selling — this is intentional, not flexible. Key Responsibilities • Drive new company accounts. Convert corporate and group guests into signed, recurring business., • Lead with the free discount program first. Lead with IHG’s complimentary discount program for smaller companies; reserve custom negotiated rates for accounts that deliver real volume., • Own lead response time. Every lead and bid gets a substantive response the same business day — nothing is dropped or delayed., • Maintain the account list. Keep the company pipeline current in the sales tool so account status is always visible., • Support the annual RFP process. Line up participating companies for annual RFPs; final pricing approval stays with the General Manager., • Meet weekly with leadership. Review signed deals, stalled opportunities, and follow-up priorities with the General Manager. What Success Looks Like • New companies signed, and the room-nights and revenue they generate., • A rising lead-to-booking conversion rate, with faster response times than today., • Rates that stay healthy — growth without underpricing the business., • 100% of guest companies logged at check-in, reviewed daily. What We're Looking For • Dependable attendance. Reliable, every shift, every time — an uncovered front-desk shift during check-in is the worst-case scenario for this role., • Warm, approachable communicator. A natural “what brings you to town?” conversationalist — this is how company affiliations, and sales, get uncovered., • Composed under pressure. Able to check in a line of guests while the phone is ringing., • Confident holding a price. Comfortable offering the standard discount program rather than caving to every rate request., • Organized and numerate. Detail-oriented with numbers; documents everything and follows up without being reminded., • Clear communicator. Comfortable and effective by phone and email., • Coachable. Open to feedback in a role that will evolve as the sales function matures. Compensation Base Pay $14–$15 per hour, one rate covering both sales and front-desk hours. Total hours grow toward full-time as front-desk responsibilities expand. Bonus $4,000–$7,000 per year at goal, uncapped upside for exceeding targets. Paid monthly and periodically against sales and revenue goals, set from the annual property budget. Powered by JazzHR GPoveJe78x

Job DescriptionDescription: Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks. Education & Experience • At least 1 year of progressive experience in a hotel or a related field required., • High School diploma or equivalent required., • College course work in related field helpful., • Previous supervisory responsibility preferred., • Must be able to work independently and with minimal supervision., • Knowledge of Accounting Principles., • Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations., • Must be proficient in Windows operating systems, company approved spreadsheets and word processing., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful, high pressure situations., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary., • Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need., • Must be able to work with and understand financial information and data, and basic arithmetic functions., • Must be able to work in a self-managed environment., • Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests., • Must maintain composure and objectivity under pressure. Requirements: Job Duties & Functions • Approach all encounters with guests and associates in a friendly, service-oriented manner., • Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)., • Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations., • Maintain a friendly and warm demeanor at all times., • Initiate and complete the End of Day process., • Run all reports as required for Food and Beverage audit., • Complete the Night Audit checklist for computer procedures daily., • Balance the day’s work (i.e., movie revenue, telephone postings, valet laundry, server’s and desk agent’s paperwork, etc.)., • Maintain cashiering responsibilities as per Front Office procedures according to Avion Hospitality standards., • Maintain Front Office computer system operation according to Avion Hospitality standards., • Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m., • Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific), • Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m., • Follow safety and emergency procedures according to Avion Hospitality standards., • Maintain proper record keeping (i.e., log books, etc.) according to Avion Hospitality standards., • Be familiar with all Avion Hospitality’s policies and house rules., • Complete the initial direct bills, daily, and place on the Property Accountant's desk; Attach all folio/ banquet check back-up to the bills., • Maintain radio contact with other associates during entire shift., • Have a working knowledge of security procedures., • Ensure associates are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow associates., • Prepare and distribute the Daily Flash Report as needed., • Transfer the master or house accounts as necessary., • Distribute work (i.e., revenue printouts, charge and paid folios, vouchers and checks, etc.) as directed by S.O.P.’s., • Train any new Night Auditors as requested by management., • Run morning reports according to Avion Hospitality procedures., • Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's., • Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific), • Handle items for “Lost and Found” according to the standard., • Complete any reports as requested by management in a timely manner., • Complete any miscellaneous duties as required (i.e., resetting Food and Beverage P.O.S. where necessary, distribution of credit "Watch List", and preparation of daily revenue summary)., • As applicable to the hotel, may assist guests with food orders and serve food and beverage items to guests in a friendly, professional, and timely manner; demonstrates suggestive selling techniques, and maintains a clean organized environment for guests., • Attend meetings as required by management., • Perform any other duties as requested by the Guest Services Manager or any other member of management.

Job DescriptionOur property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!Compensation: $15 - $17 hourly Responsibilities: • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required, • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management, • Make sure every hotel guest has a pleasant stay, • Process additional administrative, bookkeeping. and accounting procedures as required, • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages Qualifications: • High school diploma or equivalent required; some college preferred, • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required, • Flexible overnight hours are required, • Proficiency with computers is required; experience with reservation and accounting software is desired, • Excellent customer service and communication skills are required About Company Located on the Southwest Freeway, between downtown and The Galleria, Crowne Plaza Houston Med Ctr-Galleria Area is a contemporary-styled hotel with innovative spaces and rooms for work-life balance. Placed in trendy Uptown, we are minutes from The Galleria, Texas Medical Center, and the city’s incredible shopping, dining, sports, and entertainment. We’re just ten minutes from downtown Houston, the Museum District, Rice University, and Minute Maid Park. Host events, meetings, and weddings in 12,000 sq. ft. of space, including a modern ballroom. Enjoy Texas fare and cocktails at 2712 Bistro and Bar. Swim in our outdoor pool and get energized in our Fitness Center. Experience the heart of Houston with comfort and sophistication.

Job Description Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients. We are seeking engaging, energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rise. The ideal candidate is passionate about providing exceptional hospitality and guest experiences. We offer a fun work environment, competitive pay and exciting rewards based on performance and accomplishments. Position Requirements • Excellent verbal and written communication skills, • Excellent problem-solving skills, • Takes pride and ownership in the position and property, • Ability to listen and react quickly to residents’ and guests’ requests in a genuine manner, • Have at least two year of hospitality experience, • Possess amazing interpersonal skills and exceptional guest service abilities, • Be organized, proactive, productive and self-motivated showing a positive attitude, • Maintain a neat and professionally well-groomed appearance, • Think clearly, quickly and efficiently and make concise decisions even under pressure Main Responsibilities • Greet and direct residents and visitors with a pleasant attitude, • Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations, • Cultivate and retain cohesive relationships with residents, vendors and contractors, • Professional telephone etiquette and message delivery, • Accurately log guest packages, ensure timely delivery and perform package inventory audits, • Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security, • Assist in the scheduling and completion of all amenities’ requests including local transportation, residents’ move-ins, dinner reservations, pet walking, dry-cleaning pick-ups and drop-offs, event planning, grocery and package delivery, housekeeping, etc., • Ability to maintain confidentiality, • Must be able to work flexible schedules including nights, weekends and holidays Experience Requirements: • Experience in hospitality or upscale customer service or retail, • Must have experience delivering exceptional service Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion are essential to making connections in a culture of service.

Job DescriptionDescription: Guest Services Representative- 402110 Department: Rooms Reports To: FDS/AGM/GM FLSA: Non-Exempt Job Summary: The Guest Services Representative is responsible for providing exceptional customer service to hotel guests, ensuring a memorable experience. This role involves checking guests in and out, handling reservations, and addressing guest inquiries and needs. Key Responsibilities: • Greet guests upon arrival, check them in, and provide information about the hotel’s services and amenities., • Handle guest check-outs, ensuring accurate billing and payment processing., • Answer and manage incoming calls, responding to guest inquiries, and providing solutions to guest issues., • Make, modify, and cancel guest reservations as needed., • Provide concierge services, such as recommending local attractions, restaurants, and activities., • Maintain a tidy and organized front desk area., • Assist with luggage handling and other guest services as required., • Uphold the hotel’s standards of quality and hospitality at all times. Qualifications: • High school diploma or equivalent required; some college or hospitality training preferred., • Previous experience in customer service, hospitality, or related field preferred., • Strong communication and interpersonal skills., • Ability to multitask and work in a fast-paced environment., • Basic computer skills; experience with hotel reservation software is a plus., • Must be able to work flexible hours, including evenings, weekends, and holidays. Work Environment: • This job operates in a professional hotel environment., • The role routinely uses standard office equipment such as computers, phones, and photocopiers., • The noise level in the work environment is usually moderate. Compensation Competitive salary, commensurate with experience. Equal Employment Opportunity: Dreamscape is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to providing reasonable accommodation to qualified individuals with disabilities to enable them to perform the essential functions of the job. This job description is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor. Dreamscape Hospitality reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail. Requirements: Physical Requirements: Ability to stand, walk, and remain on feet for extended periods. Ability to lift and carry up to 5 pounds occasionally (consider adjustments based on specific needs). Visual and auditory ability to interact with guests, answer phones, and perform job duties safely. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Job Description 1.Show guests to room assisting them with their luggage. 1. Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions., 2. Check luggage for hotel guests both for day and overnight., 3. Maintain the designated station in the lobby, standing alert to be easily summoned for fronts., 4. Open doors and greet guests in a friendly and courteous manner., 5. Maintain the cleanliness of the bell stand, lobby and baggage room. Keep lobby door and windows clean when not busy with guests., 6. Post the daily events board and entertainment board in the lobby., 7. Maintain an open communication line through all shifts by proper use of intershift log., 8. Deliver messages and valet to guest rooms., 9. Perform pick ups and drop-offs at the airport for the guests in a timely and friendly manner and inspect vehicles., 10. May perform the duties of a valet as required., 11. Assist front desk with key inventory twice weekly., 12. Comply with attendance rules and be available to work on a regular basis., 13. Perform any other job related duties as assigned

Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus • Immediately greet guests and offer to assist with their needs., • Register and assign guests to hotel rooms., • Establish methods of payment and verify credit., • Make and confirm reservations., • Compute bills, collect payments, and make change for guests., • Transmit and receive messages, using telephones or the PMS system., • Respond to guest requests in a timely manner., • Receive and resolve guest complaints, elevating to supervisor if necessary., • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms., • Perform bookkeeping activities, such as balancing accounts and conducting audits., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skill • High School diploma or equivalent preferred., • Previous customer service experience or equivalent training required., • Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job DescriptionDescription: Where precision meets personality. Kozy Hotel is a modern, design-forward property that blends smart technology with exceptional service. We’re looking for a Night Auditor who thrives in quiet hours, keeps operations running smoothly, and ensures every guest ends and begins their day on a high note. Schedule • Overnight shifts (typically 11:00 PM – 7:00 AM), • Includes weekends and holidays as needed What You’ll Do As the Night Auditor, you’ll be both the overnight front desk host and the financial closer for the day’s operations. Your responsibilities will include: • Welcoming late arrivals and assisting with check-ins, check-outs, and guest inquiries, • Running minimal nightly audit reports and reconciling daily transactions, • Monitoring property security and guest safety during overnight hours, • Performing light housekeeping or maintenance tasks as needed to support overnight operations, • Ensuring a calm, professional presence and resolving any guest issues with care Requirements: What You Bring • Prior customer service experience, hotel front desk or night audit experience preferred, • Strong attention to detail and comfort with numbers and reporting, • Familiarity with hotel PMS systems (StayNTouch is a bonus) is preferred, • Ability to work independently and remain alert during overnight hours, • Excellent communication and problem-solving skills, • Dependability and a calm, guest-first mindset What We Offer • Competitive hourly pay, • Paid time off and holiday pay, • Health benefits including fulling company paid medical, dental and vision, • Employee discounts on hotel stays and amenities, • Opportunities for cross-training and advancement, • A stylish, supportive work environment where your contributions matter Be the calm in the quiet hours. Join Kozy Hotel and help us deliver exceptional service around the clock.

Job DescriptionDescription: Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security walks. Education & Experience • At least 1 year of progressive experience in a hotel or a related field required., • High School diploma or equivalent required., • College course work in related field helpful., • Previous supervisory responsibility preferred., • Must be able to work independently and with minimal supervision., • Knowledge of Accounting Principles., • Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations., • Must be proficient in Windows operating systems, company approved spreadsheets and word processing., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful, high pressure situations., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary., • Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need., • Must be able to work with and understand financial information and data, and basic arithmetic functions., • Must be able to work in a self-managed environment., • Must be effective at listening to, understanding and clarifying the concerns and issues raised by coworkers and guests., • Must maintain composure and objectivity under pressure. Requirements: Job Duties & Functions • Approach all encounters with guests and associates in a friendly, service-oriented manner., • Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)., • Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations., • Maintain a friendly and warm demeanor at all times., • Initiate and complete the End of Day process., • Run all reports as required for Food and Beverage audit., • Complete the Night Audit checklist for computer procedures daily., • Balance the day’s work (i.e., movie revenue, telephone postings, valet laundry, server’s and desk agent’s paperwork, etc.)., • Maintain cashiering responsibilities as per Front Office procedures according to Avion Hospitality standards., • Maintain Front Office computer system operation according to Avion Hospitality standards., • Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m., • Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific), • Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m., • Follow safety and emergency procedures according to Avion Hospitality standards., • Maintain proper record keeping (i.e., log books, etc.) according to Avion Hospitality standards., • Be familiar with all Avion Hospitality’s policies and house rules., • Complete the initial direct bills, daily, and place on the Property Accountant's desk; Attach all folio/ banquet check back-up to the bills., • Maintain radio contact with other associates during entire shift., • Have a working knowledge of security procedures., • Ensure associates are at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow associates., • Prepare and distribute the Daily Flash Report as needed., • Transfer the master or house accounts as necessary., • Distribute work (i.e., revenue printouts, charge and paid folios, vouchers and checks, etc.) as directed by S.O.P.’s., • Train any new Night Auditors as requested by management., • Run morning reports according to Avion Hospitality procedures., • Assign delivery of newspapers daily. Deliver or assign delivery of Express Check-Out's., • Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific), • Handle items for “Lost and Found” according to the standard., • Complete any reports as requested by management in a timely manner., • Complete any miscellaneous duties as required (i.e., resetting Food and Beverage P.O.S. where necessary, distribution of credit "Watch List", and preparation of daily revenue summary)., • As applicable to the hotel, may assist guests with food orders and serve food and beverage items to guests in a friendly, professional, and timely manner; demonstrates suggestive selling techniques, and maintains a clean organized environment for guests., • Attend meetings as required by management., • Perform any other duties as requested by the Guest Services Manager or any other member of management.

Job Description Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required, • Make sure every hotel guest has a pleasant stay, • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process, • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager, • Process additional administrative, bookkeeping. and accounting procedures as required Qualifications: • Proficiency with computers is required; experience with reservation and accounting software is desired, • Flexible overnight hours are required, • Outstanding communication skills and excellent customer service skills are required, • Experience in the hospitality industry or guest services is preferred, but not required, • Diploma or equivalent from high school is required; some college is desired About Company Relax in style at Sheraton North Houston at George Bush Intercontinental Airport, where we offer guests a comfortable and convenient hotel destination at IAH. Whether you're traveling for leisure or planning to attend a business convention in one of our event spaces, you'll find yourself feeling at home in our hotel here in Houston. Our location and complimentary shuttle make it easy for guests to travel from the Houston Airport.

Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and accuracy. Responsibilities include supervising front desk staff, training new employees, creating shift schedules, assisting with guest service issues, authorizing refunds or room changes when necessary, monitoring room availability and reservations, coordinating with housekeeping and maintenance to ensure rooms are ready, and ensuring Hilton service standards are maintained at all times. This position typically pays $16 to $35 per hour depending on location, experience, and hotel size, with higher wages often offered at large or high-occupancy properties. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and advancement opportunities into hotel management roles. Some hotels may also offer performance bonuses, shift differential pay for evening or overnight shifts, and incentive bonuses tied to guest satisfaction scores or upselling programs.

Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the guest check-in and check-out process. Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. Employees handle phone calls, assist with booking reservations, resolve guest concerns or complaints, coordinate with housekeeping and maintenance regarding room status, and ensure the front desk and lobby area remain organized and professional at all times. This position typically pays $16 to $35 per hour depending on location, experience, shift, and hotel type, with higher pay often available for overnight shifts, high-end properties, and supervisory-level front desk roles. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and opportunities for advancement into supervisor or management roles. Some locations may also offer shift differentials for overnight shifts, performance bonuses, upsell incentives for room upgrades, and holiday pay premiums.

Job Description Job Title: Engineering/Maintenance Helper Department: Engineering/Maintenance Supervisor: Chief Engineer, Director of Maintenance, and/or General Manager Summary The Hotel Engineering/Maintenance Helper is responsible for maintaining the property’s physical infrastructure to ensure a safe, functional, and welcoming environment for guests and staff. This hands-on role involves performing routine repairs, preventive maintenance, and responding to service requests across guest rooms, public areas, and back-of-house facilities. Essential Duties and Responsibilities include the following. Other duties may be assigned. • Perform general maintenance tasks including plumbing, electrical, HVAC, carpentry, and painting., • Respond promptly to guest and staff maintenance requests., • Conduct routine inspections and preventive maintenance on equipment and systems., • Maintain cleanliness and safety of maintenance areas and tools., • Assist with emergency repairs and support safety protocols., • Collaborate with housekeeping and front desk to resolve issues efficiently., • Document work performed and report major issues to management., • Clean and maintain pool and spa ensuring accurate chemical levels and all required safety equipment is in good condition., • Maintain the grounds, landscaping, outbuilding, and parking areas ensuring all are clean, neat, and safe. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or equivalent; technical training or certification preferred. Basic knowledge of plumbing, electrical, HVAC, and carpentry systems. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hand to finger, handle or feel objects, tools and/or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk and hear. The employee will be occasionally exposed to housekeeping, maintenance, and pool chemicals. The employee must occasionally lift push pull and/or move up to 75 pounds.

Job DescriptionDescription: Hotel Maintenance Attendant Department: Property Operations and Maintenance Reports To: Director of Engineering/ Chief Engineer FLSA: Non-Exempt Job Summary The Hotel Maintenance Attendant is responsible for assisting with the operation, maintenance, service and repair of equipment as assigned. He/she is also responsible for participating in the preventative maintenance program, handling guest requests and other work orders as assigned. He/she is also responsible for performing the job in a safe and efficient manner and performing trade jobs, such as carpentry, painting, plumbing, etc. May require driving a shuttle van when needed. Education & Experience • Experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Licensed in a trade preferred (plumbing, electrical, HVAC, carpentry, etc.)., • Must have a valid driver’s license for the applicable state., • Must have an acceptable MVR (Motor Vehicle Driving Record) property specific Job Duties & Functions • Assist with the operation, maintenance and repair of equipment., • Change out light bulbs; perform preventative maintenance for guest rooms to include: vinyl repair, touch up paint, minor furniture repair, tub caulking, tile repairs, etc. • Perform preventative maintenance for ice machines, refrigerators, kitchen equipment, laundry equipment, HVAC, guestrooms, meeting rooms, the swimming pool and hot tub. • Perform plumbing repair, laundry equipment repair, preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request. • Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Front Desk with findings. • Perform other tasks/jobs as assigned by the supervisor or manager. Working Conditions/Environment The following outlines the work environment employees will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. General This job description is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor.? Dreamscape Hospitality reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail. Dreamscape Hospitality is an at-will employer. This document does not constitute a contract of employment, and nothing contained in this job description issued by Dreamscape Hospitality is intended to create a contract of employment or guarantee employment. is a guideline and does not constitute a written or implied employment contract. Requirements:

About Gillis At Gillis, we believe that sales is the lifeblood for all organizations. Our mission is to make sales accessible and achievable to all hotel owners. We also believe that our associates are our biggest asset and we put our people first over profit. If you are looking for a company that invests in its culture in a fast-paced, supportive, and dynamic environment, we would love to hear from you. Our clients trust us to increase their revenue and build both short-term and long-term business. We embrace the dynamic nature of our industry and always ask ourselves, “How can this be done better?” and “How can we provide more value?”. Overview • The Area Sales Manager (ASM) will be part of our Dynamic Sales Solution Service and will provide strategic, outbound and proactive sales for 6 multi-branded hotels, located across Canada and/or the USA., • This position is home-based and reports to a Director of Sales. What’s in it for you? • Position is home-based (remote) during client’s business hours and requires bi-monthly travel for in-market visits., • Working within a fun and fast-paced environment, Gillis’ culture offers dynamic training, ongoing coaching, and a deep commitment to taking care of our employees., • Competitive salary (range: $70,000 USD), quarterly incentives and an annual profit-sharing bonus., • 15 accrued PTO days per year plus one 3-day weekend each month in recognition of holidays., • Comprehensive benefits package., • Team offsites. Responsibilities • Provide strategic, outbound and proactive sales for a portfolio of 6 multi-branded hotels while also creating a sales-focused culture with the General Managers and Front Desk staff by sharing best practices and peer to peer coaching., • Accountable for driving ROI for hotel partners while achieving revenue milestones on a shortened sales cycle of 6 months., • Activate new accounts in the local market and increase market share from existing accounts through intentional and strategic prospecting. Deliver bi-weekly sales strategy presentations over MS Teams with each of your designated hotels to report progress., • Develop and nurture a sales pipeline utilizing Salesforce CRM to manage accounts and shorten the sales cycle., • Support the Dynamic Sales Solution model by working closely with your assigned POD (team) to drive revenue across our portfolio of hotels., • Create remarkable client experiences, manage client expectations, and maintain a high level of client satisfaction by acting as a seamless extension of the hotel and representing your clients with professionalism and integrity., • Ability to travel for bi-monthly, in-market visits to elevate and strengthen client relationships with Hotel Owners, General Managers, and team which will expand sales targets and increase revenue. Requirements Hotel Industry Sales Experience: • 3 or more consecutive years of hotel guestroom sales experience in business transient, crew, and government segments within a select service hotel., • 2 years of experience in a Dual or Area hotel sales role is preferred., • Strong understanding of hotel systems, RFP process, and brand tools., • Understands how to communicate and negotiate effectively so that prospecting efforts are converted into actualized revenue., • Proven track record of meeting and exceeding sales targets., • Ability to establish and maintain relationships with hotel clients and team members., • General hotel operations knowledge. Technical Proficiency: • Proven experience using a CRM system to manage your sales pipeline and be held accountable for daily activities and follow-ups to track progress within your sales cycle., • Strong ability to use all Microsoft Office applications (ie. Outlook, Word, Excel, PowerPoint, Microsoft Teams, SharePoint) to effectively manage your portfolio of hotels by creating and analyzing reports, delivering presentations, and presenting progress updates., • Ability to work remotely from your home-office at a computer for extended periods of time. Other Skills: • Excellent verbal and written communication skills to create and deliver general correspondence, proposals, and reports., • Strong organization, time management, and adaptability skills are essential., • A collaborative team player who is goal-oriented, eager to contribute and learn from others, while seeking continuous improvement., • Applicant can reside anywhere in the USA. Employee Experience Don’t take our word for it! Read below what some of our colleagues value about working at Gillis: “I find it remarkable that our company takes pride in doing the right thing, for the sold pleasure of doing the right thing. Integrity, professionalism, and freedom to spread our wings. I cannot think of a better working environment.” “The company makes an extra effort to make sure that their staff is well taken care of mentally and financially.” “I love the opportunity for growth and advancement, the flexibility to work from home, generous paid vacation, good benefits. Great leadership and a team culture.”

If you have an outgoing personality and previous direct customer service experience submit your to apply! Required Skills & Abilities: Two (2) years of direct customer service experience required Previous hotel front desk experience highly preferred Previous Hilton Brand experience a plus Flexi

Our friendly and positive atmosphere makes us an ideal place for guests as well as employees! Find out today what a career at the Houston Marriott Westchase with Pyramid Hotel Group can mean for you!. Specifically, this role will be responsible for hotel front desk functions including:. Answer inco

Be the warm and welcoming face of our hotel overnight! As the Hotel Night Auditor at the Marriott Westchase Hotel, you will combine your front desk and night auditor experience to support overnight hotel accounting operations, including processing daily financial reports, handling guest check-ins an

Previous hotel front desk experience highly preferred.

Front Desk Agent Position Summary. As a Front Desk Agent, you will be the first point of contact for our guests, delivering exceptional service that reflects the luxury and sophistication of the Hotel Granduca brand. Maintain organization and cleanliness of the front desk and lobby areas.

Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; mai

Greet and welcome guests warmly and professionally Manage guest check-ins and check-outs, ensuring accurate information Answer phone calls and address guest inquiries efficiently Provide guests with information about hotel facilities, services, and local attractions Handle guest complaints and resolve issues promptly Process payments and maintain accurate financial records Assist with night audit duties when necessary Keep the front desk area clean and organized (English/Chinese) skills preferred, but not required Strong guest relations skills with a focus on hospitality Proficiency in operating phone systems and managing multiple calls simultaneously Knowledge of front desk operations and customer service best practices Strong organizational and time management skills Ability to handle challenging situations with patience and professionalism Familiarity with hospitality management software is a plus Multilingual abilities are an asset 401k Dental insurance Employee discounts Flexible schedule Health insurance Paid time off Vision insurance Holiday Pay

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager • Immediately greet guests and offer to assist with their needs., • Register and assign guests to hotel rooms., • Establish methods of payment and verify credit., • Make and confirm reservations., • Compute bills, collect payments, and make change for guests., • Transmit and receive messages, using telephones or the PMS system., • Respond to guest requests in a timely manner., • Receive and resolve guest complaints, elevating to supervisor if necessary., • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms., • Perform bookkeeping activities, such as balancing accounts and conducting audits., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods., • Ensure overall guest satisfaction., • Perform other duties as requested by management., • High School diploma or equivalent preferred., • Previous customer service experience or equivalent training required., • Knowledge of PMS systems preferred., • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program, • Work schedule varies and may include working on holidays, weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It Source: HHM Hotels

Primarily supervises front desk team members to ensure monitoring an efficient operation for producing effective feedback to colleagues and guest satisfaction. Displays a professional and courteous manner to all employees, arriving, departing, in-house guest by providing anticipatory service. Front Office Supervisor inspires, motivates, guides, and oversees the team while sharing knowledge to the front office associates. Is responsible for ensuring hotel charges processed diligently to guest's accounts, invoices are accurate, direct billing, and billing instructions are verified. Front Office Supervisor will ensure that all guests are satisfied and display excellent customer service. Duties and Responsibilities: • Manage online, phone and in-person room reservations., • Welcome guests, check-in, check-out, distribute room keys and explain the hotel's amenities., • Billing, collect a method of payment from customers, guest ledger, pending charges., • Respond to guests' issues and complaints in a friendly and timely manner., • Explain local amenities and attractions to guests., • Work with other staff members/departments to ensure that all guest rooms meet hotel standards and accommodate any special client needs., • Arrange specialized amenities for arrivals and VIP guest., • Liaison between Front Office and Valet., • Monitoring (PMS) "Mews" (Reservations, Availability, Room Status, Billing), • Provide detailed Training to front desk team, • Oversee the Front Office team.

Job DescriptionPosition Summary The Hotel Sales Manager/Director of Sales is responsible for driving revenue through proactive sales efforts, developing strong client relationships, and securing group, corporate, and transient business. This role focuses on maximizing occupancy, room revenue, and event bookings while representing the hotel professionally in the local market. Key Responsibilities Develop and execute sales strategies to increase room nights, group bookings, and overall revenue Identify, solicit, and maintain relationships with corporate accounts, travel partners, event planners, and local businesses Generate new business through prospecting, networking, cold calls, and site visits Manage and respond to RFPs, negotiate contracts, and close sales agreements Coordinate with operations, front desk, and events teams to ensure smooth execution of group stays and events Conduct property tours and client presentations Monitor market trends, competitor activity, and pricing strategies Maintain accurate records of sales activities, forecasts, and client communications in the CRM system Attend networking events, trade shows, and industry meetings as needed Meet or exceed established sales and revenue goals Qualifications Bachelor’s degree in Hospitality, Business, Marketing, or related field preferred 2+ years of sales, hospitality sales, or related experience preferred Strong understanding of hotel operations, revenue management, and market segmentation Excellent communication, negotiation, and relationship-building skills Self-motivated, goal-oriented, and results-driven Ability to manage multiple accounts and priorities in a fast-paced environment Proficient in Microsoft Office and CRM systems (Delphi, Salesforce, or similar preferred) Skills & Competencies Strong sales and closing skills Customer-focused mindset Strategic thinking and problem-solving Time management and organization Professional presentation and interpersonal skills Powered by JazzHR Rmv5nRXBwR

Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional st

They will be the liaison between Housekeeping and Front Desk for communication of releasing rooms to the front desk for arrival and preparation of resort guest, owners, and VIP's. Opportunity Hotel Saint Augustine seeks an enthusiastic Housekeeping Inspector to join the team! You will be part of a t

Front Office, Engineering/Maintenance, Housekeeping) and managing staff. High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years expe

VALiNTRY is seeking a highly experienced and guest-focused Front Office Manager for a four-star hotel to oversee front desk operations and ensure exceptional service that aligns with brand standards. Minimum of 2 years of Front Office management experience in a full-service or four-star hotel enviro

Job Description Administrative Assistant Receptionist Front Desk - Entry level position Part time or full time. No experience required - Current college students or recent college graduates are welcome to apply We are seeking candidates who have: -Strong computer & people skills -Clear background check (no criminal record), -No visible tattoos -Ability to sit for 1-2 hours at a time and walk down long hallways to room and direct patients while staying on schedule -Able to work independently, and follow written checklists -1 Year of college or university is a plus. -Can type 65 wpm is a plus (min is 55 wpm). -7am start times Experience is a plus , but not required in any of the following: restaurant, brand ambassador, sales, reception, restaurant, or hotel experience. Also a plus, but not required, is experience or some coursework or background in: -Any of the following - business, finance, logistics, scribing, Medical assistant, Management Information System or Computer Science, or health care experience on the customer service side (nurse, nursing or so forth). Must be able to work 25-40 hours per week. Please send a resume with details of educational history. No phone calls Company DescriptionDermatology Houston 77098Dermatology Houston 77098

Job DescriptionDescription: Job Summary Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Education & Experience • High School diploma or equivalent required; College course work in related field helpful., • Experience in a hotel or a related field preferred., • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests., • Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers., • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful, high-pressure situations., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary., • Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests., • Must be able to work with and understand financial information and data, and basic arithmetic functions., • Ability to perform numerical operations using basic counting, adding, subtracting, multiplying and dividing, • Ability to read, comprehend and write simple instructions and/or short correspondence and memos, • Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information and deal with abstract variables for unique or unfamiliar situations, • An operational knowledge of Microsoft Office suite, • Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends and holidays, • Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc), • • Ability to participate in the creation of an enjoyable work environment Requirements: Job Duties & Functions • Approach all encounters with guests and associates in a friendly, service-oriented manner., • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)., • Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel., • Comply at all times with Avion Hospitality policies, standards and regulations to encourage safe and efficient hotel operations., • Greet and welcome all guests approaching the Front Desk in accordance with Avion Hospitality standards; maintain a friendly and warm demeanor at all times., • Maintain proper operation of the telephone switchboard and ensure that all Avion Hospitality performance standards are met., • Handle requests for information, mail and messages in an efficient and courteous manner., • Answer guest inquires about hotel service, facilities and hours of operation., • Answer inquiries from guests regarding restaurants, transportation, entertainment, etc., • Establish and maintain good communications and team work with fellow associates and other departments within the hotel., • Be aware of all rates, packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow rate quoting scenario., • Be familiar with all Avion Hospitality policies and house rules as well as hospitality terminology., • Have knowledge of and assist in emergency procedures as required., • Handle check-ins and check-outs in a friendly, efficient and courteous manner., • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system., • Ensure logging and delivery of packages, mail and messages as needed to guests and meeting rooms., • Use proper two-way radio etiquette at all times when communicating with other associates., • As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members, • Maintain an up to date working knowledge of all property amenities as well as any special events, local area attractions and things to do around the hotel., • Perform other duties as assigned, which may include, but is not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

Job DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities: • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests, • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers, • Connect with the housekeeping department to ensure guest accommodations are ready, • Field customer complaints when necessary, • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date Qualifications: • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills, • Must have graduated high school, received a GED or equivalent, • 1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred, • Well-versed in taking telephone calls and handling stressful situations, • Has previous experience or working knowledge of Microsoft Office and reservation management systems About Company Located on the Southwest Freeway, between downtown and The Galleria, Crowne Plaza Houston Med Ctr-Galleria Area is a contemporary-styled hotel with innovative spaces and rooms for work-life balance. Placed in trendy Uptown, we are minutes from The Galleria, Texas Medical Center, and the city’s incredible shopping, dining, sports, and entertainment. We’re just ten minutes from downtown Houston, the Museum District, Rice University, and Minute Maid Park. Host events, meetings, and weddings in 12,000 sq. ft. of space, including a modern ballroom. Enjoy Texas fare and cocktails at 2712 Bistro and Bar. Swim in our outdoor pool and get energized in our Fitness Center. Experience the heart of Houston with comfort and sophistication.

Job Description At Moody, we believe that people are the most important ingredient of any business. It’s the people who ultimately determine what can be achieved. That’s why creating a culture based on trust, respect, and hard work is our top priority. We encourage our people to always reach higher, learn more, and live up to their potential, delivering our customers the best real estate solutions possible. The Hampton Inn Houston I-10W Energy Corridor, managed by Moody National Management LP is currently looking for Front Desk Clerks to join our team. All associates are offered competitive pay, flexible scheduling opportunities, paid holidays and 401(k) with Employer Match. Full-time associates also enjoy paid time off and comprehensive benefits (including medical, dental, and vision). Summary: The Front Desk Clerk is the first point of contact for guests visiting our hotel. They are responsible for processing guests in and out of the hotel in a professional and efficient manner to maximize customer satisfaction. This includes greeting guests, checking them in/out, and providing them with information about hotel services and amenities. Essential Functions: • Complete Front Desk activities related to guest check-ins and check-outs in accordance with established policies and procedures; accurately conduct all cash handling and credit card processing activities., • Respond to customer concerns, issues, inquiries, and input in a timely, professional, and courteous manner; resolve customer complaints, escalate issues as necessary or report to other departments for resolution; accommodate guest requests, when possible, within policies/procedures., • Pre-register, block reservations and take same-day reservations following hotel rate structures, discounts, and sell strategies; cancel reservations according to procedures., • Accurately complete any logs/reports as specified by management., • Arrange for alternative lodging for guests (walk the guests) when necessary and in accordance with established procedures., • Other duties as assigned by management. Skills: • Excellent problem-solving, interpersonal, written/verbal communication and telephone etiquette skills., • Excellent command of the English language; second language proficiency desirable., • Excellent time management skills and ability to multi-task and prioritize work., • Strong customer service skills with a friendly and approachable demeanor., • Ability to work well independently and in a team environment. Competencies: • Approachability - Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early "knower", getting informal and incomplete information in time to do something about it., • Communication Skills - Is able to communicate clearly and succinctly in a variety of communication settings, styles and methods; can get messages across that have the desired effect., • Dependability - The extent to which the employee can be depended upon to be available for work, do it properly, and complete it on time with minimal supervision. The degree to which the employee is reliable, trustworthy, and persistent., • Guest Relations - Communicates with guests in a professional and courteous manner. Puts their needs and wants first., • Work Quality - Is dedicated to providing the highest quality products and services which meet the needs and requirements of internal and external customers; is committed to continuous improvement through empowerment and management by data; is willing to re-engineer processes from scratch; is open to suggestions and experimentation; facilitates a learning environment leading to the most efficient and effective work processes. Education and Experience: • High School diploma or equivalent., • Previous experience in a hotel environment preferred but not required., • All positions must also complete any additional training required by manager or as assigned by the Brand or Moody. Physical Demands & Work Environment: • This job operates indoors in a hotel environment., • Ability to frequently stand, bend, kneel, walk and reach with hands and arms., • Ability to occasionally lift products and supplies, up to 25 pounds.

Job Description Seeking motivated, responsible go-getters with 1-2 years of experience in supervising hotel front desks at mid-range hotels like Holiday inn, Marriott, or Hilton. Must be a strong communicator, team player, and problem solver, with excellent interpersonal skills to handle both front desk staff and guests. In-depth knowledge of the OPERA system is required. Company DescriptionWe are a full-service Holiday Inn hotel located in East Houston.We are a full-service Holiday Inn hotel located in East Houston.