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Job Description Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: • Ensure all guests feel they are having an exceptional experience at the property, • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required, • Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager, • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages, • Perform additional bookkeeping, administrative, and accounting procedures as required Qualifications: • Excellent customer service and communication skills are required, • Flexible overnight hours are required, • High school diploma or equivalent required; some college preferred, • Must be computer proficient; experience with accounting or reservation software is a bonus, • Experience in the hospitality industry or guest services is preferred, but not required About Company Stylishly renovated and well-located, Delta Hotel by Marriott Philadelphia Airport is the perfect destination for your Philly adventure. You will find our hotel less than one mile from Philadelphia International Airport and a short drive from the city's downtown district. Grab a hot breakfast and lunch to go at the Market, or sit down for breakfast, dinner, or a beverage at Lounge 1643. Host flawless meetings, weddings, and social events in one of our 15 elegantly appointed venues, enhanced by expert planners and custom catering. In the mood to explore? Head into downtown Philadelphia and get to know some of the city's most noteworthy attractions, from the Liberty Bell to the University of Pennsylvania. Whatever your reason for visiting, Delta Hotel Philadelphia Airport offers all the essentials you need for your stay in the City of Brotherly Love.

Job Description We’re more than just a team – we’re a community dedicated to making a difference every day. At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team. Apply today and build a career that inspires you! The guest service rep maximizes revenue and creates value by providing excellent customer service. This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution. Join a Team that Puts Your Well-Being First! At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job – you’re joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction. Here’s how we show our commitment: • Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way., • Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve., • Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance., • Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!, • Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally., • Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations! We’re more than just a business—we’re a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today! Responsibilities • Greet guests upon arrival and ensure a smooth check-in process., • Provide information about the hotel's amenities, services, and local attractions., • Respond promptly to guest inquiries via phone, email, or in person., • Handle reservations, cancellations, and modifications accurately and efficiently., • Process payments and maintain accurate records of guest transactions., • Address guest concerns and resolve issues promptly to ensure satisfaction., • Coordinate with other departments to fulfill guest requests and preferences., • Maintain a clean and organized front desk area., • Assist with luggage handling and transportation arrangements as needed., • Uphold company policies and procedures to ensure the safety and security of guests and their belongings., • Collaborate with the housekeeping team to ensure rooms are ready for guest occupancy., • Provide exceptional customer service to enhance the overall guest experience., • Keep abreast of developments in the hospitality industry and participate in training programs as required. Skills Required • Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure; demonstrates very good phone skills. Experience / Education • Prior customer service experience is preferred; high school diploma and/or equivalent work experience preferred, but not required. Physical Demands • This is a physically demanding job that requires extended periods of walking and standing with some bending and lifting. Reasonable accommodations may be made to enable eligible employees to perform the essential functions. The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.

Job DescriptionJOB OVERVIEW: The Night Auditor/Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk. The auditor serves as the point person about the Front Desk technology systems and in-house guest relations during their shift. The auditor is the first point of contact and therefore represents the brand as all guests enter the hotel. The PT auditor is responsible for covering Friday and Saturday nights. DUTIES AND RESPONSIBILITIES: • Deliver on the promise of IHG Service in all interactions with guests and clients according to the IHG standards., • Register guests, issue room keys, and provide information on hotel services and room location. Answer phones promptly and courteously., • Accurately process all cash and credit card transactions by established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposits, and counting/ securing assigned bank., • Responsible for maintaining the security of cash, credit card transactions, and guest information., • May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue., • Follow the overall seasonal demand reservation strategy as communicated by the hotel management team about room type and length of stay pricing., • Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management., • Service the shop and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws about alcoholic beverage sales., • Ensure guest special requests are fulfilled and proper delivery of guest services is delivered., • Folding laundry., • The issue, control, and release guest safe deposit boxes., • Comply with federal, state, and local laws regarding health, safety, and alcohol services., • Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: • High School diploma or equivalent required., • One year of previous hotel experience or retail customer service is preferred., • Previous background from the extended stay industry preferred., • Ability to speak, read, and write fluent English; other languages beneficial., • Professional verbal and written communication skills., • Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred., • Problem-solving, reasoning, motivating, organizational, and training abilities are preferred., • Experience with Microsoft Office and Opera systems preferred., • A valid driver’s license is required., • Frequently standing up, bending, climbing, kneeling, and moving about the facility., • Carrying, lifting, or pulling items weighing up to 50 pounds., • Frequently handling objects and equipment., • Standing for extended periods., • Will be required to work mornings, evenings, weekends, and holidays. Others: • JOB TITLE: PT Night Auditor., • REPORTS TO: Front Desk Supervisor., • FLSA STATUS: Non-Exempt.

Job DescriptionThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Front Desk Supervisor. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is the first point of contact and therefore represents the brand as all guests enter the hotel. DUTIES AND RESPONSIBILITIES: • Deliver on the promise of IHG Service in all interactions with guests and clients according to the IHG standards., • Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner., • Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank., • Responsible to maintain the security of cash, credit card transactions, and guest information., • May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue., • Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing., • Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management., • Service the shop and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales., • Ensure guest special requests are fulfilled and the proper delivery of guest services is delivered., • Folding laundry., • Issue, control, and release guest safe-deposit boxes., • Comply with federal, state, and local laws regarding health, safety, and alcohol services., • Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: • High School diploma or equivalent required., • One year of previous hotel experience or retail customer service preferred., • Previous background from the extended stay industry preferred., • Ability to speak, read, and write fluent English; other languages beneficial., • Professional verbal and written communication skills., • Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred., • Problem-solving, reasoning, motivating, organizational, and training abilities preferred., • Experience with Microsoft Office and Opera systems preferred., • Valid driver’s license required., • Frequently standing up, bending, climbing, kneeling, and moving about the facility., • Carrying, lifting, or pulling items weighing up to 50 pounds., • Frequently handling objects and equipment., • Standing for extended periods of time., • Will be required to work mornings, evening, weekends, and holidays.

Job Description Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it’s important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Pay Rate is $17.00 per hour Greet and assist hotel guests arriving and departing the hotel in a professional and courteous manner. • Greet guests at hotel curbside and offer them assistance, which can include: opening doors, carrying luggage into the hotel and/or directing them to the front desk for check-in., • Hail taxi cabs for any guest requesting one., • Dispatch a sufficient number of taxi cabs to the hotel and/or to other loading points., • Provide accurate information and directions regarding the hotel and/or surrounding area., • Monitor the hotel entrance for any suspicious activity., • Drive hotel vehicles short distances for guest drop-offs and pick-ups or as requested., • Communicate with drivers, co-workers, and supervisors and address any concerns., • Write factual reports regarding items that deviate from normal operation., • Identify and report any safety issues immediately to supervisor., • Clean and maintain surrounding work area (to include glass cleaning and sweeping of trash)., • Clean break room (to include empting trash, vacuuming and wiping down of table)., • Complete other duties as assigned. Qualifications Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. Must be punctual when scheduled to work and have excellent attendance. Work Experience: Prior customer service and hotel experience preferred. License Requirement: Must have a valid state-issued driver’s license with a current address and acceptable driving record. Knowledge: Knowledge of metro area is desirable. Language skills: Must be able to read and write English exceptionally well. Ability to communicate effectively with passengers, drivers, and co-workers on socio-economical levels. Ability to read, and comprehend simple instructions, and short correspondence. Be able to write simple correspondence and/or reports legibly. Ability to effectively present information one-on-one and in group situations to guests, passengers, and drivers. Mathematical Skills: Ability to add and subtract two digit numbers. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to make sound judgments. Ability to educate others about policy/procedures not enforce policy/procedures. Ability to apply patience when communicating with others in difficult situations. Other Skills and Abilities: Ability to carry out assigned tasks and duties completely and effectively. Ability to perform assigned duties with minimal supervision. Ability to demonstrate, fair and impartial judgment. Materials and Equipment Directly Used in Role: Two way radios, various report forms, information logs, brochures, pens and pencils. Physical Demands and Work Environment: While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; talk and listen. Employees are regularly exposed to outside weather conditions including snow storms, and extreme heat. Employees work in and around potentially dangerous traffic situations, and employees are to be safety conscious at all times. Employees are frequently required to reach and or sign (communicate) with hands and arms. Employees on occasion must lift/move up to 50 lbs. Employees are regularly exposed to high levels of noise and/or fumes from vehicles. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.

Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus • Immediately greet guests and offer to assist with their needs., • Register and assign guests to hotel rooms., • Establish methods of payment and verify credit., • Make and confirm reservations., • Compute bills, collect payments, and make change for guests., • Transmit and receive messages, using telephones or the PMS system., • Respond to guest requests in a timely manner., • Receive and resolve guest complaints, elevating to supervisor if necessary., • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms., • Perform bookkeeping activities, such as balancing accounts and conducting audits., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skills • High School diploma or equivalent preferred., • Previous customer service experience or equivalent training required., • Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description Executive Concierge Job Summary: Job Description: The Executive Concierge position is fully accountable for all day-to-day front desk operations, specifically focused on providing the exceptional, luxury service to our residents and their visitors. Reports to: Property Manager Wage Status: Non-Exempt (Eligible for overtime) Job Responsibilities: Resident Retention • Stand up from the desk, open the door and greet every resident and visitor with a smile when they walk into the building., • Handle resident concerns and requests on a timely basis or direct them to the proper property management staff member., • Assist the Leasing/ Property Management Staff implement resident retention programs., • Know the rules and guidelines of the property and consistently implement policies of the community., • Answer all incoming telephone calls with a friendly tone within 2-3 rings with appropriate community identifications. Answer questions promptly if you are knowledgeable. Otherwise, take down their name, phone number and concern, call the appropriate party and inform them of the party of the person’s name and their concern before transferring the call. If you are not able to immediately get ahold of the appropriate party, then you must pass the message along via email., • Log every package into the book or system, depending on the system your property uses. All residents must pick up the package at the front desk and must show his or her ID to sign out and obtain the package., • Must maintain all confidential information regarding residents., • Directing residents to call the maintenance hotline if they have emergency maintenance issues that cannot safely wait until the next business day., • When residents would like to use a dolly, they must give you a government issued ID. Once the dolly or hand truck is returned, you may give back their ID., • Creating a positive experience., • Taking on responsibilities when there are no members of the Property Management team available., • Know and understand the workings of all appliances and fixtures within the suites., • Assist residents with apartment fixtures., • Deliver packages and mail to resident suites., • Accurately order services for residents. i.e groceries, dry cleaning, shows, sporting events, restaurant reservations, etc, • Use and train residents on rent cafe and the valet parking app Visitor • Call the resident when a visitor arrives., • Obtain a government issued ID from the visitor and properly document information., • Record every name of each visitor; verify that the name matches the name on the ID, and the time of entry of each visitor., • Direct each visitor where to go after allowing him or her to access the building., • Preapprove visitors for meetings with employees. Leasing • When working in the lobby, you must greet each leasing prospect and walk them to the leasing office. You must open the door for them and introduce the prospect to a leasing specialist., • When a leasing agent is on a tour, you must greet the leasing staff and VIP with a friendly smile., • Assist the prospect with filling out any necessary forms through RentCafe when a Leasing Specialist is not readily available., • As the leasing prospect fills out the form or waits for the leasing specialist, offer the prospect refreshments, if available. Safety • Closely monitor our security cameras and report any suspicious activity to appropriate parties., • Learn and ensure compliance with all company, local, state and federal safety rules., • Report all unsafe conditions to Property Manager immediately., • Notify proper authorities when necessary. Additional Duties • Order and replenish administrative and leasing supplies as necessary., • Assist the Property Manager with the distribution of all company or community-issued notices., • Maintains and keeps desk and entry area clean and presentable., • Playing an active role in making certain the community means the company’s guidelines., • Coaching, mentoring and providing training to other members of the concierge team., • Take initiative to suggest new ideas and provide feedback on current processes. Additional Requirements: • Highschool diploma or GED required., • Bachelor’s degree preferred., • 7+ years’ experience in hospitality, travel or hotel environment., • A sharp professional appearance., • Demonstrate excellent customer service and desire to please residents/ visitors., • Must have strong written and oral communication skills., • Proficient in computer application, including Microsoft Office., • Demonstrated good organizational, time management and follow through skills., • Experience in Yardi preferred., • A eye for detail and a knack for anticipating a customer’s need., • Ability to lift up to 30 pounds., • Luxury apartment experience is preferred., • Must have knowledge of the local area restaurants, bars, tourist attractions, city’s events, and services., • Must be able to read and write in English., • Attendance is an imperative job function., • Must be willing to work all shifts, including nights and weekends., • Employees must fulfill the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or writing) to employees. Post Brothers provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Post Brothers complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description Weekends & Holidays are a MUST Prior HOTEL experience is a Plus Selected candidate must be customer conscience, outgoing, reliable, positive attitude & dependable. Customer Service is so important. We are in the top 5 on TripAdvisor and we must stay in the top 5! Shift hours - 11pm-7am Job Summary Supervises front desk operations during the 11pm - 7am shift. Will prepare daily report for the General Manager. Also will assist or perform general front desk duties. Work Performed 1. Lock down hotel., 2. Check reservation system for lost messages or reservations., 3. Review all correction, phone, paid out, and laundry vouchers for correct posting., 4. Post room charges., 5. Post credit card charges., 6. Balance register readings with total charges for the day., 7. Run all management reports., 8. Assemble reports and file audit., 9. Perform the function of a Guest Service Representative/Agent; a. Greets the guest in a friendly and professional manner. b. Performs check-in and check-out of guests. c. Serves as an information agent for hotel guests and handles their needs or directs information to satisfy guests’ needs. d. Posts payments, charges and credits. e. Confirms, Changes, Cancels and makes reservations. f. Deal efficiently with customer complaints. g. Will be dressed in proper uniform. h. Ensure good public relations. i. Receives monies in payment for hotel services and posts the information. j. Check the credit of guests. k. Any other task assigned by General Manger l. The physical appearance of the front desk, lobby & public areas are maintained and presented in a safe, secure, clean and attractive manner and are organized in a manner which allows for efficient operation. m. Ensure that all policies, procedures, federal, state and local ordinances with regards to personnel, security, cash handling, guest relations and safety are complied with. 1. Prepare groups and transient arrivals that day by blocking rooms and special requests. Qualifications 1. Good basic education with emphasis in accounting, bookkeeping and other forms of record keeping. Pleasing personality with good attitude and good reasoning ability. 1. Clerical skills with some background in use of computers would be preferable., 2. Interpret a variety of instructions furnished in written, oral and diagrammatic form., 3. May, on occasion, lift up to 50 pounds., 4. Must be able to reach, handle and feel., 5. Talking: must be able to express and exchange ideas by means of the spoken word., 6. Hearing: Must be able to perceive the nature of sounds by the ear., 7. Seeing: Must have clarity of vision at 20 feet or more, must possess three-dimensional vision, and be able to identify and distinguish colors., 8. Works inside in a controlled climate., 9. Must be able to make arithmetic calculations involving fractions, decimals and percentages.

Job Description Our successful hotel is looking for a hospitality professional with a sales mindset to assist in helping grow our hotel. You will serve as a liaison between the sales department and the front desk to provide our guests with an unforgettable experience at our hotel, in addition to attracting new guests to increase our revenue. You'll be in charge of responding to guest inquiries, contacting potential new guests based on networking and referral leads, and assisting the sales team with administrative tasks. We are looking for someone with exceptional communication skills as well as previous sales experience. Please apply as soon as possible if this describes you! Responsibilities: • Increase revenues by upselling and providing additional amenities and upgrades to customers to ensure they are entirely satisfied, • Create a list of business and referral leads through research and networking and make preliminary pitches, • Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests, • Prepare sales presentations and support materials for prospective customers, such as suitable event space, dining and catering services, hotel bookings, and access to relevant facilities, • Plan and organize work schedules, file important documents, and communicate with stakeholders and hotel departments about sales-related information Qualifications: • Outstanding organizational skills and time management, • This position requires previous work experience in a hospitality role, • Exhibits superior communication, negotiation, and interpersonal abilities, • Displays a proven track record of sales success, • High school diploma or GED, and bachelor’s degree in business administration or related field preferred About Company The Crowne Plaza Fairfield Inn Valley Forge - King of Prussia is located next to the King of Prussia Mall, one of the largest retail spaces in the US, located directly across from the hotel. Other nearby popular destinations include Valley Forge National Park and Greater Philadelphia Expo Center. Downtown Philadelphia, a must-visit choice for those who'd like to experience the area's historic landmarks, is just a short drive away. 18 event spaces totaling 24,000 square feet provide the perfect backdrop for your next business or social event.

Job Description At Delta Hotel, we're all about creating exceptional experiences, and as our Housekeeping Supervisor, you'll lead the heart of that mission. You’ll guide a dedicated team to ensure our hotel remains clean, welcoming, and comfortable for every guest. Your leadership will inspire excellence as you manage schedules, inspect rooms, and oversee common areas. You'll also train our newest team members and keep our supplies well-stocked. We value innovation and employee growth, so you'll have opportunities to develop your skills in a supportive environment that encourages career advancement. Our competitive compensation package reflects our commitment to your professional journey. Join us in delivering top-notch service and be part of a vibrant team that makes a difference every day. Let's create memorable stays together. Responsibilities: • Lead and motivate a team of housekeepers to maintain the highest standards of cleanliness and guest satisfaction., • Develop and manage daily cleaning schedules to ensure all rooms and common areas are serviced efficiently., • Conduct regular inspections of guest rooms and public areas to ensure compliance with cleanliness standards., • Train new housekeeping staff, fostering a culture of excellence and continuous improvement., • Coordinate with the front desk and maintenance teams to address guest requests and resolve issues promptly., • Monitor inventory levels and order supplies to ensure the team has the necessary tools to perform their duties., • Implement and uphold safety and sanitation protocols to maintain a safe working environment for all team members and guests alike. Qualifications: • Leadership & Delegation: Ability to manage and motivate a team of 10-15 housekeepers while holding them accountable., • Time Management: Strong organizational skills to ensure efficient room turnover and handle unexpected scheduling emergencies., • Physical Stamina: Ability to stand or walk for long periods and frequently lift or carry items., • Productivity & Communication: Clear verbal and written communication for reporting room statuses and tracking supplies. About Company Stylishly renovated and well-located, Delta Hotel by Marriott Philadelphia Airport is the perfect destination for your Philly adventure. You will find our hotel less than one mile from Philadelphia International Airport and a short drive from the city's downtown district. Grab a hot breakfast and lunch to go at the Market, or sit down for breakfast, dinner, or a beverage at Lounge 1643. Host flawless meetings, weddings, and social events in one of our 15 elegantly appointed venues, enhanced by expert planners and custom catering. In the mood to explore? Head into downtown Philadelphia and get to know some of the city's most noteworthy attractions, from the Liberty Bell to the University of Pennsylvania. Whatever your reason for visiting, Delta Hotel Philadelphia Airport offers all the essentials you need for your stay in the City of Brotherly Love.

Job Description Join the Glowbar Team: Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results. Since launching in NYC in 2019, we’ve grown fast, with locations across the Northeast and more on the way. Every client who walks through our doors feels welcomed, cared for, and excited to come back and that starts with you. As a Studio Guide, you’re the heartbeat of the Glowbar experience: the first face clients see, the voice they hear on the phone, and the person who makes the whole visit feel seamless from start to finish. This is a role for someone who genuinely loves people, thrives on the energy of a great sale, and takes as much pride in a spotless studio and airtight books as they do in turning a first-time visitor into a loyal member. What You’ll Do: You’ll own the front desk and set the tone for every single visit. Every day, you’ll: Welcome every client with warmth and energy making each person feel like the most important guest in the room Drive membership and package sales by genuinely connecting clients to the Glowbar experience and the results it delivers - this is a sales focused role with real revenue targets Lock in rebooking and next appointments post-service, and manage the waitlist to keep the schedule optimized (a key driver of client retention and repeat sales) Be the voice of the studio: handling all client communication via phone, email, and text with professionalism and care Share product knowledge and at-home routine suggestions to support the client’s skincare journey, upselling and cross-selling retail products where appropriate Track and report on personal sales performance, conversion rates, and membership metrics, using feedback to continuously improve close rates Keep the studio spotless, organized, and client-ready - from the front desk to the back of house including studio laundry Share observations and solutions with management to keep the client experience and team performance improving Be the ultimate Glowbar ambassador in personality, presentation standards, and education Who We’re Looking For: 1+ years of hospitality experience and/or sales experience (restaurant, hotel, salon/spa, or comparable) with a proven track record of superior client service and meeting/exceeding sales goals Genuine passion for people, hospitality, and creating memorable experiences Confidence in sales conversations, comfort with commission-based earning, and a strong drive to meet and exceed membership sales targets Demonstrated ability to close sales, handle objections, and convert prospects into loyal, recurring members A warm, professional presence and a hospitality-first mindset Flexible availability, including weekends (we’re busiest when clients have time to glow) Full-Time: 5-day open availability, including both weekend days Part-Time: 3-day open availability, including one weekend day Weekend Only: Saturday & Sunday every week Enthusiasm for beauty, skincare, and a fast-paced, target-driven environment Your Glow Package (Compensation & Benefits): Uncapped commission: earn up to $15 per membership and $10 per package sold 2% annual compensation increase eligibility Medical, dental, and vision insurance largely covered by Glowbar for Full-Time team members 40 hours of vacation for Full-Time team members + sick leave for all team members Holiday pay at 1.5x for any of the 6 company holidays Access to DailyPay platform - access part of your paycheck before payday at no cost Disability, accident, critical illness, and life insurance coverage Employee Assistance Program (EAP) with free mental wellness support Commuter benefits to help save on transit and parking Free annual Glowbar membership ($780 value) and two annual guest passes ($170 value) 25% employee discount off skincare products $150 employee referral bonuses for bringing great people to the team $15 product credit for every first-time client you refer Working Conditions: Our studios are energetic, on-your-feet environments. You should be comfortable with: Standing, walking, and moving throughout your full shift Bending, reaching, and lifting up to 15 lbs (supplies, laundry, merchandise) Stairs, varying temperatures, and the occasional humidity of a laundry room Evening, weekend, and holiday availability to meet client demand We’re the DOPEST - and we mean it. Join us, and let your career truly glow!

Job Description As an Executive Housekeeper, you will be responsible for overseeing the housekeeping operations of the hotel, ensuring cleanliness, order, and guest satisfaction. This position can also assist the front desk/guest services when business volume demands Benefits: • Insurance (health, dental, vision, etc.), • Paid time off (vacation, sick leave, holidays), • 401K retirement plan, • DailyPay: Access your earned wages when needed., • Special team member hotel rates for travel enthusiasts. Responsibilities: • Supervise and train housekeeping staff, • Manage inventory of cleaning supplies, • Inspect rooms and public areas for cleanliness, • Ensure compliance with health and safety standards, • Coordinate housekeeping schedules Requirements: • Associate's Degree in Hotel Management (preferred), • 5+ years experience in housekeeping, including 3+ years in a supervisory role, • Strong attention to detail, • Excellent communication and organizational skills, • Ability to lift 30 pounds, stand for extended periods, and perform cleaning tasks, • Ability to work flexible hours Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required. Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job Description Overview Opportunity: Breakfast Attendant Prepare breakfast bar for hotel guests while greeting and servicing them in a friendly manner consistent with brand and/or hotel and sustainability standards. Your Growth Path Restaurant Server or Guest Service Agent – Restaurant Supervisor or Front Desk Manager. Your Focus • Carry food, dishes, trays, or silverware from pantry to serving counters., • Set up attractive food displays and maintain cleanliness to ensure food safety., • Wipe tables or seats with dampened cloths., • Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning., • Clean up spilled food, drink or broken dishes and remove trash., • Maintain adequate supplies of items such as clean glassware, dishes, or trays., • Fill beverage and ice dispensers., • Stock cabinets or serving areas with condiments and refill condiment containers., • Locate and provide items requested by guests., • Clean and polish counters, shelves, walls, furniture, or equipment in pantry or breakfast area and mop or vacuum floors., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Follow sustainability guidelines and practices related to HHM’s EarthView program, • Practice safe work habits and use required safety equipment., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skills • High School diploma or equivalent preferred., • Food sanitation certification a plus and required within 90 days of employment., • Previous food and beverage experience preferred or equivalent training. HHM Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Free Basic Life Insurance, • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays and weekends., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description Overview Opportunity: Front Desk Manager Manage front desk operations to ensure staff meets company operational standards while providing the highest level of guest service. Potential Career Path Front Office Manager – Rooms Division Manager – Assistant General Manager Essential Job Functions • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values., • Oversee all front office operations in the absence of the Assistant General Manager., • Remain an active participant at the front desk, including checking in/out guests, preparing bills and handling guest requests., • Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions., • Respond to brand Guest Alerts for resolution as needed., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Participate in lobby ambassador and other activities related to interacting with guests on an individual level. Thus creating a relationship and culture that will result in repeat stays., • Assist in hotel food and beverage when needed, where applicable., • Assist in monitoring of front office financial operations and ensure front office compliance with accounting controls and procedures., • Assist in development, implementation and monitoring of daily, weekly, monthly, and annual department-wide budgets and forecasts., • Review correspondence from guests and incident logs; direct staff according to information obtained., • Review all brand correspondence for updates to procedures and standards and ensure all is communicated to the staff., • Ensure front office supplies and merchandise for the gift shop and or market are fully stocked, and inventory is maintained., • Work with the Sales office to ensure group resumes and group rooming lists are inputted and maintained., • Monitor occupancy of guest room space to ensure most efficient use and minimize overbooking., • Follow sustainability guidelines and practices related to HHM’s EarthView program., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Perform other duties as requested by management. Position Requirements • Associate’s or Bachelor’s degree preferred., • 1 to 3 years hospitality related experience, including front desk operations experience. Work Environment and Context • Work schedule varies and may include working on holidays and weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description Hybrid Breakfast Host & Front Desk Associate Position OverviewWe have a unique position available for a Social Host & Front Desk Associate! The Social host is needed Monday-Wednesday 3:30PM-8:30PM with extra shifts available as a Front Desk Associate. This hybrid position is responsible for delivering exceptional guest service through both breakfast operations and front desk support. This role oversees the setup, presentation, cleanliness, and inventory of the breakfast area while also assisting guests with check-in, reservations, payments, and general hotel inquiries. The ideal candidate is organized, customer-focused, and able to multitask in a fast-paced hospitality environment while maintaining brand standards and guest satisfaction. Essential Duties & ResponsibilitiesBreakfast & Food Service Responsibilities • Prepare, set up, maintain, and break down the breakfast area daily, • Monitor food quality, presentation, freshness, and cleanliness throughout service, • Maintain proper food inventory levels and assist with ordering and stock rotation, • Follow all food safety, sanitation, and local Board of Health regulations, • Ensure compliance with brand standards and quality assurance expectations, • Operate kitchen equipment safely and efficiently, • Maintain cleanliness and organization of all food service areas, • Assist in controlling food costs and minimizing waste, • Address guest concerns and ensure a positive dining experienceFront Desk & Guest Service Responsibilities, • Welcome guests with a professional and friendly demeanor, • Check guests in and out efficiently while verifying reservations and payment methods, • Assign rooms, issue room keys, and provide hotel information, • Answer phone calls and respond to guest questions and requests promptly, • Assist guests with reservations, directions, local recommendations, and concierge-style services, • Maintain accurate guest records and process payments, • Handle guest messages, packages, lost and found items, and special requests, • Resolve guest concerns professionally and escalate issues when necessary, • Support overall hotel operations and assist other departments as neededQualifications, • Previous hospitality, food service, hotel, or customer service experience preferred, • Prior culinary or breakfast service experience strongly preferred, • ServSafe Certification preferred, • Strong communication and customer service skills, • Ability to multitask and work independently in a fast-paced environment, • Professional appearance and positive attitude, • Basic computer and phone skills, • High school diploma or equivalent preferredPhysical Requirements, • Ability to stand and/or walk for extended periods of time, • Ability to lift up to 30 pounds unassisted, • Ability to work in kitchen and front desk environments, • Exposure to cleaning chemicals and kitchen equipmentAdditional Expectations, • Maintain professionalism and teamwork at all times, • Demonstrate flexibility and willingness to assist wherever needed, • Uphold hotel brand standards and commitment to guest satisfaction Monday through Wednesday 3:30PM-8:30PM, with extra shifts available as Front Desk Associate.

Job DescriptionSUMMARY We are seeking a highly motivated and experienced Front Desk Supervisor to join our team at the Home 2 Suites Bordentown! The Front Desk Supervisor is primarily responsible for the success of the Front Desk Operations, for ensuring that guest satisfaction and quality standards are met and for managing all areas within the Front Desk, Guest Services, Reservations and PBX according to brand standards. The Front Desk Supervisor is also charged with displaying exemplary performance for staff to follow. Seeking an individual with Leadership and supervisor experience. ESSENTIAL DUTIES AND RESPONSIBILITIES Guest Service • Maintains guest service as the driving philosophy of the operation, • Personally demonstrates a commitment to guest service in responding promptly to guests’ needs, • Committed to making every guest is satisfied, • Meets or exceeds guest satisfaction measures, • Ensures hotel standards and services contribute to the delivery of consistent guest service, • Implements and demonstrates the Gulph Creek Hotels pillars on a daily basis. Front Desk Operations • Lead by example by responding to guest requests and concerns in a way that ensures customer satisfaction and repeat business, • Complete thorough research to resolve customer complaints in the most effective and efficient manner possible, • Use previous experience, good judgment, and the Gulph Creek Pillars to guide your decision making. Be prepared to revise your approach as new information is discovered, • Meets or exceeds guest satisfaction measures, • Exceptional Service skills and standards, • Direct daily activities at the Front Desk, Guest Services, Night Audit, PBX and Reservations, • Schedule according to the needs of the operation, ensuring proper coverage primary PM Shift, • Handles collection efforts of all in-house balances and notifies management of potential liabilities, • Balances all cash, check, credit card and ledger accounts through verification, shift reports and performs audit functions if assigned, • Serve as Manager-on-Duty, • Comply with all standards and regulations to encourage safe and efficient hotel operations, • Attend regular stand-up and staff meetings, • Establish and maintain professional demeanor and standards of performance of all Front Office staff, • Maintain regular attendance in compliance with company policy and be available to work on a regular basis, • Maintain high standards of personal appearance and grooming in accordance with company policy, • Approach all encounters with guests and employees in a friendly, service-oriented manner, • Remain calm and alert in emergency situations, ensuring guest and team safety, • Assist with covering shifts to ensure proper coverage, if needed, • Must be able to work weekends and holidays, • Flexible work schedule & primary schedule 3p-11p & 11am-7pm

Job Description Join the Glowbar Team: Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results. Since launching in NYC in 2019, we’ve grown fast, with locations across the Northeast and more on the way. The Studio Manager is the CEO of their Glowbar location, fully accountable for the team, the client experience, and the business results. You’re not just managing a studio; you’re building a culture, driving growth, and setting the standard that everyone around you rises to meet. If you’re a people-first leader who gets energized by both the human side and the business side of running a great studio, this is the role you’ve been working toward. What You’ll Do: You’ll be across everything - the numbers, the team, and the community. Every day, you’ll: Own the front desk as a hospitality guru for two full shifts per week plus daily lunch break coverage, staying close to the client experience and leading by example Stay close to the numbers - analyzing weekly and monthly performance data to spot trends, close gaps, and unlock opportunities in membership and product sales growth Recruit, interview, and build a team that reflects Glowbar’s values and standards Build your team from day one: onboarding and training new members, conducting performance shadows across all roles, and developing them through bi-weekly 1:1s, scorecard reviews, and ongoing feedback Keep a pulse on team morale and proactively address friction before it becomes a problem to create a studio culture so strong that retention speaks for itself Manage studio labor and expenses with an owner’s mindset, protecting profitability Champion the Glowbar brand in your market by building relationships with local businesses to drive partnerships and lead generation Ensure all studio compliance standards (safety, cleanliness, and brand) are met without exception Who We’re Looking For: 3+ years of progressive people management experience in a fast-paced, service-based industry (restaurant, hotel, salon/spa, or comparable) Proven track record of operational and financial success, including driving studio-level margins, disciplined expense management, and overall business growth Exceptional leadership presence with demonstrated ability to hire, train, coach, and develop high-performing teams that consistently exceed goals A management style that balances accountability with empathy, creating a culture that is both positive and performance-driven Superior communication and interpersonal skills that foster trust, clarity, and collaboration across employees and clients alike A strategic problem-solver who thrives under pressure and maintains professionalism while managing multiple priorities Flexible availability, including weekends (we’re busiest when clients have time to glow) Full-Time: 7-day open availability, including both weekend days Enthusiasm for beauty, skincare, and a fast-paced, service-driven environment Your Glow Package (Compensation & Benefits): Up to $13,000 in annual bonus potential tied to studio revenue, gross margin performance, and member count 2% annual compensation increase eligibility Medical, dental, and vision insurance largely covered by Glowbar 80 hours of vacation + paid sick leave 6 Paid holidays DailyPay - access part of your paycheck before payday at no cost Disability, accident, critical illness, and life insurance coverage Employee Assistance Program (EAP) with free mental wellness support Commuter benefits to help save on transit and parking Free annual Glowbar membership ($780 value) and two annual guest passes ($170 value) 25% employee discount off skincare products $150 employee referral bonuses for bringing great people to the team $15 product credit for every first-time client you refer Working Conditions: Our studios are energetic, on-your-feet environments. You should be comfortable with: Standing, walking, and moving throughout your full shift Bending, reaching, and lifting up to 15 lbs (supplies, laundry, merchandise) Stairs, varying temperatures, and the occasional humidity of a laundry room Evening, weekend, and holiday availability to meet client demand We’re the DOPEST - and we mean it. Join us, and let your career truly glow!

Job Description Overview Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager – Front Office Manager – Assistant General Manager Your Focus • Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values., • Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Participate in lobby ambassador and other activities related to interacting with guests on an individual level, thus creating a relationship and culture that will result in repeat stays., • Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager., • Perform bookkeeping activities such as balancing accounts and conducting audits., • Make and confirm reservations., • Promote company and brand-specific marketing programs., • Greet guests immediately upon arrival; register and assign guests to hotel rooms., • Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate., • Compute bills, collect payments, handle cash, and make change for guests., • Close out guest accounts at time of check out. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances., • Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies., • Ensure hotel entrance, reception and other public areas are properly maintained in regards to cleanliness and appearance., • Follow sustainability guidelines and practices related to HHM’s EarthView program., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Perform other duties as requested by management. Your Background and Skills • Associate’s or Bachelor’s degree preferred., • 1 to 3 years of related experience. Work Environment and Context • Work schedule varies and may include working on all shifts, holidays and weekends., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Responsibilities: • Mitigate customer complaints as needed, • Perform regular bookkeeping duties: make sure hotel guest information is current and correct, • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers, • Work with the housekeeping staff to ensure rooms are ready for new guests, • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests Qualifications: • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred, • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills, • High school graduate, GED recipient, or equivalent, • Has previous experience or working knowledge of Microsoft Office and reservation management systems, • Well-versed in taking telephone calls and handling stressful situations About Company Stylishly renovated and well-located, Delta Hotel by Marriott Philadelphia Airport is the perfect destination for your Philly adventure. You will find our hotel less than one mile from Philadelphia International Airport and a short drive from the city's downtown district. Grab a hot breakfast and lunch to go at the Market, or sit down for breakfast, dinner, or a beverage at Lounge 1643. Host flawless meetings, weddings, and social events in one of our 15 elegantly appointed venues, enhanced by expert planners and custom catering. In the mood to explore. Head into downtown Philadelphia and get to know some of the city's most noteworthy attractions, from the Liberty Bell to the University of Pennsylvania. Whatever your reason for visiting, Delta Hotel Philadelphia Airport offers all the essentials you need for your stay in the City of Brotherly Love.

Job DescriptionDescription: Our Company: Fitler Club is a first-of-its-kind urban social club for socially conscious, forward-thinking Philadelphians, combining world-class dining, fitness, social, business, hotel, and event offerings all under one roof. As home to the leaders and organizations shaping the present and future of Philadelphia and beyond, we are grateful for the opportunity to enrich the lives of our members and guests and we strive to deliver world-class hospitality. At Fitler Club, we hold employees to high standards in how they treat members, guests, and each other, and we hold our organization to high standards in how we care for our employees. Free meals, snacks, and beverages seven days/week, complimentary fitness classes, employee appreciation events, professional headshots, and wholesale pricing on designer retail products are just a few benefits available to all employees, in addition to a long list of traditional benefits such as wide-ranging health insurance options, company-paid short-term disability and paid parental leave, 401k with a company match, generous PTO policies and company-sponsored holidays, and more. Employees receive annual performance reviews with opportunities for career development and wage increases. Fitler Club employees work in a high-design center of art, culture, and economy, amidst modern facilities and amenities, a museum-worthy art collection, and state of the art technology. (This is apparent even before entering the space, as both members and employees can access the building via fingerprint scanner.) We are committed to driving social impact in Philadelphia, offering members, guests, AND employees opportunities to attend events featuring renowned impact leaders and volunteer alongside one another for a variety of causes throughout the city. Hospitality is a team sport, and every employee is integral to our success. All employees are encouraged to share feedback, be solution-oriented, and seek out opportunities to show those in our care how deeply we value them as members of our community. We are extremely fortunate to have a diverse, dynamic, civically engaged, and generous membership - people you’ll be excited and privileged to meet, greet, and serve. There’s no better customer base anywhere in Philadelphia. If Fitler Club sounds like the right place for you, we welcome you to apply to join us in our pursuit. We hope to have the opportunity to work alongside you, learn from you, develop you, care for you, and succeed with you. Thank you for your interest in joining our team. Position Overview: The Member Services Agent is responsible for providing a superior experience to each member and guest and to serve as an ambassador for Fitler Club. They will make the first impression upon our members and guests by extending a warm welcome, providing information about the Club and local area, directions, and offering our full range of amenities and services. The Member Services Agent will anticipate member needs and manage all requests with a sense of urgency and will maintain a proactive approach to providing solutions. Responsibilities: • Consistently following the Club’s Guest Service procedures and standards while assisting guests at all reception locations, • Develop familiarity with members and their families, learning and using member names, • Provide a superior arrival and departure experience in a confident, professional and friendly manner, • Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information, • Monitoring and coordinating Club Driver upon member request, • Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift, • Communicate pertinent member information to designated departments/personnel (i.e., special requests, amenity delivery), • Maintain confidentiality of all members and Club information, • Attention to detail in order to ensure the security of Club and guest room access., • Understand and execute Club’s accounting standards ensuring accurate settlement of folios, member accounts, routing of charges and adjustments following cash handling policies, • Document all guest requests, concerns, or issues immediately and notify designated department/personnel to resolve the situation and follow up to ensure completion and member satisfaction, • Performs all other duties as directed by immediate supervisors, • Work as a team, effectively communicating with management, housekeeping team, the Field House team, and all other departments in order to fulfill and address any issues or needs requested by members and or other associates, • Ensure that member and associate areas are maintained in a safe and secure environment, • Maintain confidentiality of all members and Club information, • Follow grooming and uniform standards established for this role, • Work as a team, effectively communicating with management and co-workers, • Perform all other duties as directed by immediate supervisors Qualifications: • Previous hotel, private club, fitness center or similar hospitality Front Desk/Reception experience preferred, • Excellent telephone etiquette and guest recovery skills, • Strong knowledge of MS Office, including Word, Excel, PowerPoint and Outlook, and hospitality software, • Requires strong communication skills, ability to multi-task, and attention to detail, • Ability to follow directions well, make quick decisions, and keep organized while under pressure, • Move, bend, lift, carry, push, pull, and the ability to lift weights, plates, dumbbells, kettle-bells, etc., • Stand or walk for an extended period or for an entire work shift. It requires repetitive motion., • Must be dependable and available to work within the club on weekends, nights and/or holidays based on business demands, • Punctuality and regular and reliable attendance Fitler Club uses e-verify for employment eligibility verification Requirements:

Job DescriptionWe’re in search of a hotel front desk manager that will provide exceptional service, so every guest who stays with us becomes a repeat customer. You’ll be the face of the operation and the first person guests see when they come through the doors. You’ll be responsible for supervising staff, interacting with guests, and ensuring our high standards for customer satisfaction are met. If you have 1 year of previous hospitality experience and you’re looking for a leadership opportunity on an already fantastic team, apply now! Responsibilities: • Compile occupancy reports and financial information for the general manager, • Oversee all operations at the front desk and ensure the highest level of customer satisfaction for every guest, • Manage the hiring, training, and supervision of all front office staff members, and ensure they’re providing exceptional guest service and uphold hotel policies, • Make sure to adhere to the front desk budget and put in orders for office supplies as needed, • Engage with hotel guests in person and over the phone, help with any questions they may have, and resolve complaints Qualifications: • Proficient bookkeeping skills, including experience with Microsoft Word and Excel, strongly desired, • Have superb communication skills, management skills, and multitasking skills, • At least 2 years of experience as a front office manager, front desk, or similar position in the hospitality industry or related field, • High school diploma or equivalent certification required (GED), • 1 year of previous experience working in the hospitality industry About Company Stylishly renovated and well-located, Delta Hotel by Marriott Philadelphia Airport is the perfect destination for your Philly adventure. You will find our hotel less than one mile from Philadelphia International Airport and a short drive from the city's downtown district. Grab a hot breakfast and lunch to go at the Market, or sit down for breakfast, dinner, or a beverage at Lounge 1643. Host flawless meetings, weddings, and social events in one of our 15 elegantly appointed venues, enhanced by expert planners and custom catering. In the mood to explore? Head into downtown Philadelphia and get to know some of the city's most noteworthy attractions, from the Liberty Bell to the University of Pennsylvania. Whatever your reason for visiting, Delta Hotel Philadelphia Airport offers all the essentials you need for your stay in the City of Brotherly Love.

Job DescriptionWe’re looking for an enthusiastic hotel front desk manager with 1 year of prior experience to ensure every guest at our hotel has an exceptional stay with us. You will lead operations at the front desk, act as the first point of contact for guests, and cultivate staff members who will go above and beyond our high customer satisfaction standards. Applicants should be strong leaders who love working with people. If this sounds like you, apply today! Responsibilities: • Handle the front desk budget and order office supplies as needed, • Supervise current front desk staff and hire and train new staff to make sure they’re providing excellent customer service and implementing hotel policies, • Generate occupancy reports and compile financial information for the general manager, • Direct front desk operations and ensure customer service meets our high standards for guest satisfaction, • Engage with hotel guests in person and over the phone, help with any questions they may have, and resolve complaints Qualifications: • Have superb communication skills, management skills, and multitasking skills, • At least 2 years of experience as a front office manager, front desk, or similar position in the hospitality industry or related field, • Proficient bookkeeping skills, including experience with Microsoft Word and Excel, strongly desired, • Must possess a high school diploma or equivalent certification (GED), • Prior hospitality experience of 1 year is required for this position About Company The Crowne Plaza Fairfield Inn Valley Forge - King of Prussia is located next to the King of Prussia Mall, one of the largest retail spaces in the US, located directly across from the hotel. Other nearby popular destinations include Valley Forge National Park and Greater Philadelphia Expo Center. Downtown Philadelphia, a must-visit choice for those who'd like to experience the area's historic landmarks, is just a short drive away. 18 event spaces totaling 24,000 square feet provide the perfect backdrop for your next business or social event.

Job DescriptionWe are looking for a detail-oriented Administrative Assistant to support onsite workplace and meeting operations in Camden, New Jersey. This Long-term Contract position is ideal for someone who enjoys coordinating office activities, preparing spaces for meetings and events, and providing front-facing administrative support. The role combines day-to-day office assistance with hospitality-style coordination, making it well suited for a candidate who is organized, responsive, and comfortable managing multiple priorities throughout the workday. Responsibilities: • Coordinate meeting and event preparations, including room setup, refreshments, materials, and post-event breakdown., • Serve as a front-office point of contact by answering incoming calls, greeting visitors, and directing requests appropriately., • Support catering logistics by working with vendors and internal teams to confirm timing, delivery, and event readiness., • Maintain conference rooms and shared spaces so they are organized, stocked, and prepared for daily use., • Complete data entry and general administrative tasks with accuracy, including tracking schedules, requests, and office-related information., • Partner with building management and other support contacts to address facility needs tied to meetings and office operations., • Use Microsoft Office tools to prepare documents, manage calendars, and assist with routine administrative coordination., • Adjust support coverage as needed for events that require earlier morning setup or extended service hours.• Experience in administrative support, office coordination, or a similar setting., • Ability to manage inbound calls, reception activities, and general front-desk responsibilities effectively., • Strong organizational skills with the ability to handle multiple tasks and shifting priorities., • Proficiency with Microsoft Office and general computer applications., • Accurate data entry skills and close attention to detail., • Background in hospitality, hotel operations, or meeting and event support is highly preferred., • Comfortable working onsite in Camden, New Jersey, with flexibility for occasional early or later event coverage.

Job Description The Maintenance Technician is responsible for ensuring the overall operation, safety, and appearance of the property through preventative maintenance, repairs, and timely response to guest and team member requests. This role supports the hotel’s commitment to exceptional guest service by maintaining a clean, functional, and safe environment. Looking for the right reliable individual to fill this position. Key Responsibilities Preventative Maintenance Perform routine inspections of guest rooms, public areas, and back-of-house spaces Complete preventative maintenance tasks according to established schedules Maintain accurate maintenance logs and documentation Repairs & Troubleshooting Respond promptly to service requests (HVAC, plumbing, electrical, appliances, fixtures, etc.) Diagnose and repair equipment and systems efficiently Perform minor carpentry, painting, drywall, and general repairs Systems & Equipment Monitor and maintain HVAC systems, boilers, water heaters, and electrical systems Assist with life-safety systems (fire alarms, sprinklers, emergency lighting) Ensure pool/spa systems (if applicable) are properly maintained Safety & Compliance Follow all OSHA and company safety standards Maintain an organized maintenance shop and storage areas Assist with inspections from local/state authorities Guest & Team Support Provide courteous and professional service to guests Communicate effectively with housekeeping and front desk teams Support special projects and renovations as needed Qualifications High school diploma or equivalent required 1–3 years of maintenance experience (hotel experience preferred) Basic knowledge of HVAC, plumbing, electrical, and mechanical systems Ability to lift 50 lbs and stand/walk for extended periods Flexible schedule, including weekends and holidays Preferred Skills HVAC knowledge a plus Pool handling a plus Strong troubleshooting and problem-solving skills Self-motivated and detail-oriented Work Environment Indoor and outdoor work conditions Exposure to cleaning chemicals and mechanical equipment On-call or emergency response may be required \nCompany Description Looking for full-time and part-time auditors. Sunday-Thursday and Friday-Saturday 11 pm- 7 am. Looking for full-time and part-time auditors. Sunday-Thursday and Friday-Saturday 11 pm- 7 am.

Job Description The La Quinta Mt Laurel - Philadelphia is seeking Front Desk Agents to become a part of our team! Shifts have the ability to be somewhat flexible based on your needs and availability. Hotel shifts are as follows: 7am - 3pm, 3pm - 11pm and 11pm to 7am. We are currently only considering those that are interested in Full-Time and have the ability to work Evenings, Nights and Weekends as well. Responsibilities: • Register and assign rooms to guests, • Confirm phone and online reservations, • Respond to guest needs, requests, and complaints, • Collect payment from departing guests, • Keep records of occupied rooms and guests, • Communicate pertinent guest information to designated departments Qualifications: • Previous experience in customer service, front desk service, or other related fields, • Ability to build rapport with guests, • Strong organizational skills, • Excellent written and verbal communication skills We look forward to reviewing your application!

Job Description Loews Philadelphia Hotel offers job seekers the chance to work in the historic PSFS building in Center City. Team members deliver modern hospitality in a landmark setting surrounded by Philadelphia's skyline, arts scene and vibrant culture. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement, • Pet Insurance, • Team Member Hotel Rates, other discounts, perks and more What We're Looking For: A warm and welcoming Front Office Agent who will be the face of Loews Hotels, creating memorable first impressions and delivering exceptional guest experiences from check-in to check-out. In this role, you'll combine professionalism with genuine hospitality, ensuring every guest feels valued and cared for. You'll thrive in a fast-paced environment where attention to detail and a proactive approach make all the difference. Who You Are: Guest Experience Champion: You have a passion for hospitality and take pride in anticipating and exceeding guest needs. Clear Communicator: You excel in verbal and written communication, engaging guests and team members with clarity and professionalism. Proactive Problem Solver: You approach challenges with confidence and creativity, ensuring smooth operations and satisfied guests. Adaptable Team Player: You embrace change and work collaboratively, supporting your team and other departments to achieve shared goals. Detail-Oriented Professional: You maintain accuracy and efficiency in every task, from handling payments to managing guest inquiries. Veterans and military spouses encouraged to apply. What You'll Do: Greet and register guests with warmth and professionalism, ensuring a seamless arrival experience. Assign rooms that meet guest preferences and special requests. Obtain and verify credit and payment information in accordance with hotel policies. Promote hotel services, amenities, and local attractions to enhance the guest experience. Respond to guest inquiries and resolve issues promptly and effectively. Maintain knowledge of upcoming events, group bookings, and banquet orders. Perform check-out procedures and handle cash transactions accurately. Monitor and maintain the cleanliness and appearance of the Front Desk and lobby area. Handle emergencies with professionalism, prioritizing guest and team member safety. Regular attendance in conformance with standards. May be required to work varying schedules to reflect business needs. Required to attend all mandatory training sessions and meetings. Perform other duties as assigned. Your Qualifications Include: Minimum of one (1) year guest service experience in hotel hospitality preferred. Experience with previous Property Management System, preferred Opera System. Ability to stand and walk for long periods of time required. Ability to work weekends, evening, holidays as necessary/required. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job Description Guest Service • Maintains guest service as the driving philosophy of the operation, • Personally, demonstrates a commitment to guest service in responding promptly to guests’ needs, • Committed to making every guest is satisfied, • Meets or exceeds guest satisfaction measures, • Ensures hotel standards and services contribute to the delivery of consistent guest service, • Implements and practices guest service initiatives and performs to Gulph Creek Hotel Standards Front Desk Operations • Greet all guests (internal and external), • Process guest reservations, registration (check-in) and departures (check-outs), • Offer guest assistance at every opportunity, • Respond to all guest requests efficiently, • Ensure guest satisfaction by following through on requests and other needs, • Provide information to guests about hotel policies, services and amenities, • Provide information, directions and other assistance as necessary about the local area, • Maintain accurate guest information in the hotel property management system including, but not limited to: basic guest information, billing/payment, guest charges, etc., • Handles collection efforts of all in-house balances and notifies management of potential liabilities, • Balances all cash, check, credit card and ledger accounts through verification, shift reports and performs audit functions if assigned, • Maintain daily logs and checklists, • Effectively communicate all pertinent information to other employees within the department, • Effectively communicate all pertinent information to other departments (Housekeeping, Security, Maintenance, etc) regarding room status/availability, guest requests, etc., • Assist in all areas of the operation including PBX/Switchboard, bellman or concierge services, reservations and other areas as necessary, • Comply with all standards and regulations to encourage safe and efficient hotel operations, • Maintain regular attendance in compliance with company policy, • Maintain high standards of personal appearance and grooming in accordance with company policy, • Approach all encounters with guests and employees in a friendly, service-oriented manner, • Maintain and organize work area regularly, • Other duties as required QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High School diploma or equivalent, plus relative experience in customer service LANGUAGE AND MATHEMATICAL SKILLS • Ability to read and speak English and comprehend simple instructions, short correspondence, and memos, • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees, • Ability to effectively communicate with employees, guests and supervisors for optimum operation of the property, • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratio, and percent and to draw and interpret bar graphs CERTIFICATES, LICENSES, REGISTRATIONS None required at this time. PHYSICAL DEMANDS/ WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear, • Frequently required to reach with hands and arms, • Occasionally required to stoop, kneel, or crouch, • Occasionally lift and/or move up to 50 pounds, • Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus

Job DescriptionWhy You’ll Love This Aviation Front Desk Customer Service Representative JobDid you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Front Desk Customer Service Representative position with Atlantic Aviation at PHL in Philadelphia, PA may be perfect for you! Pay: $ / hour Schedule: Requires availability for any/all shifts including overtime, weekends, holidays, and on-call duty In this position, you will be the first point of contact for clientele arriving at the facility. You will get the opportunity to interact with many large corporations’ flight departments and high-profile clients! In this position, you will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft. Use your experience and outgoing personality to build a career in aviation you are excited about and apply for the Front Desk Customer Service Representative job today! ResponsibilitiesFront Desk Customer Service Representative Responsibilities • Provide customers with professional service and assistance, • Making hotel and catering reservations for inbound and outbound aircraft, • Processing customer purchases and fuel transactions, • Work closely with line service personnel and pilots, ensuring all customer service needs are met, • Occasional travel may be required to support another Atlantic location., • You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require. Required SkillsFront Desk Customer Service Representative Qualifications, • Customer service/hospitality experience, • High school diploma or GED certificate, • 18 years of age, • A valid state driver’s license, • Ability to comprehend and perform basic math calculationsWe maintain a drug-free workplace and perform pre-employment substance testing.

Pyramid Global Hospitality operates a portfolio of award-winning, premium-brand hotels in some of the country's most vibrant cities. We believe in the power of hospitality and seek individuals to help us bring this virtue to life. Join us in creating an environment that fosters personal growth and allows you to be your best self. What You'll Do: • Greet and welcome guests upon arrival, creating a positive first impression., • Handle check-ins and check-outs efficiently, ensuring guest satisfaction., • Manage reservations, answer guest inquiries, and address complaints promptly., • Maintain a clean and organized front desk area., • Provide accurate information about the hotel, rooms, rates, and amenities., • Process payments and manage cash transactions accurately., • Coordinate with housekeeping and maintenance to ensure smooth operations., • Promote teamwork and contribute to a friendly, safe work environment., • Perform other duties as assigned. What We Offer: • Competitive salary and benefits package., • Opportunities for career growth and advancement., • A supportive and dynamic team environment., • Ongoing training and development programs. What Are We Looking For? Qualifications: • High school diploma or equivalent., • A strong desire to make an impact on other people, • An outgoing and engaging personality, • Computer skills, • Excellent verbal and written communication skills, • Ability to work in a fast-paced setting, • Ability to stand for the duration of the shift, • Must be available to work various shifts including weekends and holidays Compensation: $ - $ Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Our property is seeking a night auditor to join our growing group of hospitality professionals.The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction.Guest service experience is highly preferr

Four Seasons Hotel Philadelphia is seeking an On Call Front Desk Agent to join our Front Office team. This position reports to the Front Desk Manager.

Keep front desk area clean and organized. Minimum of one (1) year in Front Desk Operations. In-depth knowledge of hotel Front Desk operations.

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Be knowledgeable of the hotel brand and various programs (travel programs, special offers). Have full knowledge of hotel safety an

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Be knowledgeable of the hotel brand and various programs (travel programs, special offers). Have full knowledge of hotel safety an

Join Our Team as a Front Desk Agent!.The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells.You're the face of the hotel, making every interaction feel effortless and inviting.Behind the scenes, you keep the front desk h

Four Seasons Hotel Philadelphia is seeking an On Call Front Desk Agent to join our Front Office team. This position reports to the Front Desk Manager.

We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel.

Hyatt is hiring front desk agents, housekeepers, food and beverage staff, and guest services managers. Competitive wages with comprehensive benefits and complimentary or discounted hotel stays worldwide. Opportunities for career growth in a hospitality-focused environment. Join a global hotel brand committed to caring for people so they can be their best.

Hyatt is hiring front desk agents, housekeepers, food and beverage staff, and guest services managers. Competitive wages with comprehensive benefits and complimentary or discounted hotel stays worldwide. Opportunities for career growth in a hospitality-focused environment. Join a global hotel brand committed to caring for people so they can be their best.

Landmark Hospitality is currently looking for a Front Desk Agent to join our team! Landmark Hospitality, owner and operator of upscale event spaces, is launching their most premiere venue, Elstowe Manor at Elkins Estate. This 42 acre estate just outside of Philly in Elkins Park was once the residence of the Elkins family. The main mansion, Elstowe is 70,000 square feet and boasts being an Italian Renaissance Guilded Age Mansion. Elstowe has been brought to life with an extensive restoration and will welcome guests for events and overnight stays beginning this June. Landmark Hospitality is a leader in the hospitality industry, that owns and operates unique and iconic venues such as the Liberty House, Hudson House, Stone House, the Ryland Inn, Boathouse, Village Hall, Farmhouse and Felina in New Jersey. We also operate iconic, unique venues in Pennsylvania such as Hotel Du Village, the Logan Inn, and Durham Springs. Landmark Hospitality specializes in upscale restaurants, event spaces, and boutique hotels that are continuously growing and evolving. We have exciting opportunities available for individuals who are passionate about creating memories for our guests and each other. Part of the Landmark Hospitality Portfolio Our mission to find talent is simple. We welcome thoughtful, caring, and forward-thinking people who will inspire, collaborate, and strive to achieve together. While experience is always valued, character is the mark of a true memorymaker. We offer a healthy environment that encourages mutual respect, personnel growth, and creative expression - we recognize that the development of our company is driven by the evolution of our individual team members. We are committed to providing employees with opportunities for continued advancement and internal growth. Our Core Values • We are Friendly. We welcome every guest with a smile and a genuine greeting., • We are on It Act Quickly. Our service is intuitive and timely., • We are Thoughtful. Is there anything we can do to make you more comfortable?, • We are Gracious. Say Thank You., • We are Landmark Hospitality. We thrive on mutual respect for each other, our valued guests, and our workspaces. Knowledge, Experience and Skill • Possess a positive and upbeat personality with a desire to deliver outstanding guest service to our guests, • Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external guests, • Must be able to convey information clearly, • Must be able to evaluate and select among alternative courses of action quickly and accurately, • Works well in a fast pace environment, • Ability to handle issues or concerns that arise in a proactive and effective manner, • Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests, • Must be able to work with and understand financial information and data and basic arithmetic functions, • Ability to perform numerical operations using basic counting such as adding, subtracting, multiplying, and dividing, • Ability to read comprehend and write simple instructions and/or short correspondence and memos, • Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations, • An operational knowledge of Microsoft Office suite, • Holds an understanding of hotel products and guest services, • Ability to participate in the creation of an enjoyable work environment Essential Job Responsibilities • Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay, • Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties, • Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy, • Approach all encounters with guests and associates in a friendly service oriented manner, • Maintain regular attendance in compliance with standards as required by scheduling which will vary according to the needs of the hotel, • Comply at all times with property policies standards and regulations to encourage safe and efficient hotel operations, • Greet and welcome all guests approaching the Front Desk in accordance with standards; maintain a friendly and warm demeanor at all times, • Handle requests for information mail and messages in an efficient and courteous manner, • Answer guest inquires about hotel service facilities and hours of operation, • Answer inquiries from guests regarding restaurants transportation entertainment etc, • Establish and maintain good communications and team work with fellow associates and other departments within the hotelBe aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates, • Obtain all necessary information when taking room reservations and follow rate quoting scenario, • Have knowledge of and assist in emergency procedures as required, • Handle check-ins and check-outs in a friendly efficient and courteous manner, • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system, • Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms, • Use proper two-way radio etiquette at all times when communicating with other associates, • As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members, • Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel, • Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds Physical Requirements • Ability to perform the essential job functions consistent safely and successfully with the ADA, as well as other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards., • Must be able to lift and carry up to 15 lbs; Ability to stand for prolong periods of time and climb steps regularly., • Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment. Benefits • 401(k), • 401(k) matching, • Health insurance For Full time Employees, • Dining Discounts, • Career Growth Opportunities Landmark Hospitality is proud to be an Equal Opportunity Employer.

Job Description We are seeking a Hotel Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: • Register and assign rooms to guests, • Confirm phone and online reservations, • Respond to guest needs, requests, and complaints, • Collect payment from departing guests, • Keep records of occupied rooms and guests, • Communicate pertinent guest information to designated departments Qualifications: • Previous experience in customer service, front desk service, or other related fields, • Ability to build rapport with guests, • Strong organizational skills, • Excellent written and verbal communication skills\nCompany Description We are a brand-new Radisson Hotel in Philadelphia looking for a great team to grow with! We are a brand-new Radisson Hotel in Philadelphia looking for a great team to grow with!

Responsible for communicating the concept of Total Quality Management through advising, coaching, training, and facilitating. Position works with direct reports, General Managers, and other staff to develop and implement quality assurance strategies. The position is responsible for ensuring that quality processes meet company's mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. Education and Experience • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. Managing Quality Assurance Goals • Coaches managers on adopting the Total Quality Management leadership style., • Makes and executes the necessary decisions to keep property moving forward toward achievement of goals., • Directs property quality efforts to address critical customer requirements., • Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable. Leading Quality Assurance Team • Trains team members and managers on problem solving, process improvement and strategic planning techniques, • Develops systems to enable employees to understand guest satisfaction results., • Communicates a clear and consistent message regarding departmental goals to produce desired results., • Coaches managers on adopting the Total Quality Management leadership style., • Educates new employees on the foundations of the quality processes, how to use quality tools and their role in continuous improvement., • Familiarizes employees with the daily quality production reports and how to spot trends in their work areas and initiate root cause analysis. Managing Quality Tools • Ensures that management practices at all levels are aligned with quality tools., • Uses data collection methods to compile, display, track, and analyze defect trends., • Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer., • Analyzes issues and identifies trends. Managing the Guest Experience • Reviews guest feedback with leadership team and ensures appropriate corrective action is taken., • Responds to and handles guest problems and complaints., • Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction., • Creates an atmosphere in all properties that meets or exceeds guest expectations. Managing and Conducting Human Resources Activities • Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results., • Ensures employees are treated fairly and equitably., • Ensures that regular, ongoing communication is happening in quality assurance., • Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees., • Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results., • Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance., • Solicits employee feedback, utilizes an "open door policy" and reviews employee satisfaction results to identify and address employee problems or concerns., • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process., • Conducts annual performance appraisal with direct reports according to Standard Operating Procedures., • Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Location: Hilton Garden Inn Mount Laurel, New Jersey The Front Office Supervisor is responsible for supporting the daily operations of the Front Desk and ensuring exceptional guest service throughout the guest experience. This role assists in supervising front office team members, oversees guest check-in and check-out procedures, resolves guest concerns, and helps maintain Hilton brand standards. The Front Office Supervisor serves as a leader on duty, promoting a welcoming atmosphere and ensuring efficient hotel operations. • Supervise and support Front Desk Agents during assigned shifts., • Ensure smooth and efficient guest check-in and check-out processes., • Provide outstanding guest service and promptly resolve guest inquiries, requests, and complaints., • Assist with training, coaching, and mentoring front office team members., • Monitor adherence to Hilton brand standards, hotel policies, and service procedures., • Review daily arrivals, departures, VIP guests, group blocks, and special requests., • Coordinate with Housekeeping, Maintenance, Sales, and other departments to ensure guest satisfaction., • Handle room assignments, room moves, upgrades, and inventory management., • Assist with scheduling, shift coverage, and daily task assignments., • Ensure accurate cash handling, billing, and credit card procedures., • Perform daily audits, reports, and operational checklists as assigned., • Monitor guest satisfaction scores and identify opportunities for service improvement., • Serve as Manager on Duty when required and assist in emergency response situations., • Maintain a professional appearance and foster a positive team environment., • High school diploma or equivalent required; associate degree in Hospitality Management preferred., • Minimum of 1–2 years of hotel front desk experience required., • Previous supervisory or leadership experience preferred., • Experience with hotel Property Management Systems (PMS) such as OnQ, Opera, or similar systems preferred., • Strong customer service, communication, and problem-solving skills., • Ability to multitask and work effectively in a fast-paced hospitality environment., • Flexible schedule, including evenings, weekends, and holidays., • Guest relations and service recovery, • Leadership and team development, • Conflict resolution, • Cash handling and financial accuracy, • Organizational and time management skills, • Strong verbal and written communication, • Attention to detail and professionalism, • Ability to stand and walk for extended periods., • Ability to occasionally lift up to 25 pounds., • Ability to work at a computer and operate office equipment., • Ability to respond quickly to guest and operational needs throughout the property., • Competitive compensation, • Health, dental, and vision insurance (where eligible), • Paid time off, • Hilton Team Member Travel Program, • Professional development and advancement opportunities, • Supportive and team-oriented work environment Reports To: Front Office Manager and/or General Manager Supervises: Front Desk Agents, Night Auditors (during assigned shifts), and Guest Service Representatives Hilton Garden Inn Mount Laurel is an Equal Opportunity Employer committed to creating an inclusive and welcoming workplace.

Philadelphia is where American independence first took root—a bold, vibrant spirit that still defines the city today. At the center of it all is Logan Square, home to the Logan Hotel, a destination that blends lively urban energy with curated luxury. With its striking art collection, refined service, and bespoke experiences tailored to every guest, the Logan Hotel offers an unparalleled journey into elegance and sophistication. Our associates play a vital role in bringing this experience to life. They anticipate guest needs, create personalized moments, and support one another to deliver exceptional hospitality every day. If you have a passion for hospitality, a mindset driven by service, and a desire to make a difference in the lives of others, The Logan Hotel may be the perfect place for you. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. • Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested., • Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell., • Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records., • Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue., • Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone., • Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service., • Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy., • Maintains a friendly, cheerful and courteous demeanor at all times. Education/Formal Training High School diploma or equivalent Experience None required Knowledge/Skills • Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems., • Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills., • Must be fluent in oral and written English., • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations., • Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Must be able to read written communiques and monochrome computer screen., • Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing., • Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing., • 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing., • Mobility - must be able to reach all areas of hotel to assist clients., • Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs. Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% EOE Protected Veterans/Disability

The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. • Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards., • Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable)., • Answer guest inquires about hotel services, facilities and hours of operation in a timely manner., • Ensure logging and delivery of packages, mail and messages to guests and meeting rooms., • Review Front Office log and Trace File daily., • Answer inquires from guests regarding restaurants, transportation, entertainment, etc., • Follow all cash handling and credit policies., • Be aware of all rates, packages and special promotions as listed in the Red Book., • Be familiar with all in-house groups., • Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario., • Be familiar with hospitality terminology., • Have knowledge of emergency procedures and assist as needed., • Handle check-ins and checkouts in a friendly, efficient and courteous manner. Use proper two-way radio etiquette at all times when communicating with other employees., • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system., • Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner., • Be able to complete a bucket check, room rate verification report, and housekeeping report., • Balance and prepare individual paperwork for closing of shift according to hotel standards., • Maintain and market promotions and guest programs., • Maintain a clean work area., • Assist guests with safe deposit boxes., • College course work in related field helpful., • Experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Computer experience required., • Customer Services experience preferred., • Flexible and long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Ability to stand during entire shift., • Maintain a warm and friendly demeanor at all times. Supervise all team members in their respective roles at the Front Office., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs., • Perform other duties as requested by management.

Highgate Hotels - 1154 North Hurffville Road - Responsibilities: Reconcile hotel cashier transactions; Prepare and distribute daily operating reports; Audit Front Desk and Food & Beverage cashier work; Check-in/check-out and reservations duties; Maintain guest satisfaction and communications with ma

Hyatt is hiring front desk agents, housekeepers, food and beverage staff, and guest services managers. Competitive wages with comprehensive benefits and complimentary or discounted hotel stays worldwide. Opportunities for career growth in a hospitality-focused environment. Join a global hotel brand committed to caring for people so they can be their best.

The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. Extra Space Storage is the largest self storage company in the United States by store count, with over 4,000 stores nationwide. If you'd like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people. • A work/life balance that allows you to work 5 days a week and be off work by 6pm., • Outstanding company culture with growth opportunities throughout the U.S., • Competitive starting pay + monthly bonus opportunity., • Paid Time Off accrued throughout the year, increasing with years of service., • Generous 401(k) match with Traditional and/or ROTH choices., • Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution., • EXTRA Healthy Wellness Program with rewards towards your medical premium., • BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc., • Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions., • Maximize sales objectives through unit rentals, unit insurance, and moving supplies., • Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas., • Perform daily site safety inspections, including lock checks., • Address and resolve customer concerns related to billing, security, auctions, and proper site usage, • Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits., • Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees., • Perform additional duties as assigned., • 1+ year of customer-facing work experience., • Sales experience preferred., • Current valid driver's license and access to a reliable personal vehicle; except in New York City and Brooklyn., • High School diploma or GED is required; college education is a plus., • Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions., • Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting., • Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs. If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.