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Job DescriptionDescription: The House Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel. Responsibilities might include (as dictated by hotel vertical): deep cleaning of assigned areas, setting-up and maintaining complimentary hotel lobby functions including the coffee service and nightly concierge events, cleaning and setting-up meeting room functions, delivering service items to guest rooms upon requests from the front desk. Job Duties & Functions • Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations., • Clean/Buff floors daily according to hotel standards., • Shampoo carpets in the public areas according to hotel standards., • Shampoo furniture as needed according to hotel standards., • Clean Public restrooms and ensure maintenance on a regular basis/ as needed throughout the shift, • Handle all requests for luggage assistance at check in/our in a friendly, efficient and courteous manner., • Practice safe work habits to ensure safety to guests, fellow associates and self., • Handle items for "Lost and Found" according to Avion Hospitality standards., • At the end of the shift, turn in all keys and assignment sheets to the Housekeeping or Front Office., • Complete daily assignment check list and submit to supervisor at the end of the day., • Perform other tasks/jobs as assigned by the supervisor or manager. Requirements: Education & Experience High School diploma or equivalent and/or experience in a hotel or a related field preferred. General This job description is not intended to be all-inclusive, additional details will be specified by the supervisor. The associate will also perform other reasonable business duties as signed by the supervisor. Management reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.

Job Description When a guest walks into our rooms - imagine the first look around they take. Followed by the sigh of relief because they’ve arrived in their home away from home, be it for a night or a week, and it’s perfect. Everything is exactly in its place. Crisp, pressed linens. Perfectly placed pillows. A sparkling mirror. Every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. As a Housekeeping Supervisor, your contribution helps ensure guests an enjoyable and comfortable stay which in turn creates a customer for life. Benefits Offered: • Incentives $, • Employee Referral Program $, • Paid Time Off, • Paid Vacation (Full-Time), • Merit Increase $, • 401k with Employer Contribution (Full-Time), • Medical, Dental, Vision (Full-Time), • Life Insurance (Full-Time), • Long-term/Short-term Disability (Full-Time), • Accident (Full-Time), • Critical Illness (Full-Time), • Cross-training Opportunities, • Hotel Room Discounts Schedule: • Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Housekeeping Supervisor makes a difference by: • A warm, people-oriented demeanor, • A team-first attitude, • A gift for paying attention to the smallest details As Housekeeping Supervisor, you will: • Maintain a friendly, cheerful, and courteous demeanor at all times, • Oversee day to day activities of Housekeeping, • Clean, dust, polish, and vacuum to make sure guest rooms and bathrooms meet hotel standards., • Change linens, make beds, and leave the bathroom sparkling., • Restock all guest room supplies, like soap and shampoo., • Organize your linen closet, restock your cart, and get ready for the next day before your shift ends each day., • Remove trash and dirty linen, • Greet guests that you encounter during your shift with a friendly smile., • Ensure all rooms are cared for and inspected according to standards, • Protect equipment and make sure there are no inadequacies, • Adhere strictly to rules regarding health and safety and be aware of any company-related practices, • Ability to work with little supervision and maintain a high level of performance, • Customer-oriented and friendly, • Prioritization and time management skills, • Working quickly without compromising quality, • Inspect guest rooms, public areas, pool etc. after being cleaned by Housekeeping to ensure quality standards, • Effectively coordinate the efforts of Housekeeping with the Front Office, Laundry, and Maintenance departments, • Document and resolve issues with discrepant rooms with Housekeeping Manager or Front Desk, • Handle guest problems and complaints seeking assistance as necessary, • Work effectively with Maintenance Department on guest room maintenance needs, • Assist in all lost and found procedures, • Follow company safety and security procedures, report maintenance issues, safety hazards and accident, • Comply will all company and brand standards Minimum Requirements: To be a successful Housekeeping Supervisor, you need a professional demeanor, clear communication skills and appearance in a clean uniform is required. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-30 pounds. You must also be able to stand and walk for an entire shift and perform repetitive motions. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

Job Description Job Summary The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing transactions and conducting security walks Qualifications Responsibilities • At least 1 year of progressive experience in a hotel or a related field required., • High School diploma or equivalent required., • College course work in related field helpful., • Previous supervisory responsibility preferred., • Must be able to work independently and with minimal supervision., • Knowledge of Accounting Principles., • Must be able to problem solve and troubleshoot in order to resolve guest issues that may arise and respond to emergency situations., • Must be proficient with Microsoft Applications., • Must be able to convey information and ideas clearly via email and written format., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful high pressure situations., • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary., • Must be able to work with and understand financial information and data and basic arithmetic functions., • Must be able to work in a self-managed environment., • Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests., • Must maintain composure and objectivity under pressure. Responsibilities • Approach all encounters with guests and associates in a friendly service-oriented manner., • Maintain regular attendance in compliance set by company standards., • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)., • Comply at all times with company standards and regulations to encourage safe and efficient hotel operations., • Maintain a friendly and warm demeanor at all times., • Initiate and complete the End of Day process., • Run all reports as required for Food and Beverage audit., • Complete the Night Audit checklist for computer procedures daily., • Maintain cashiering responsibilities as per Front Office procedures per standard., • Maintain Front Office computer system operation according to company standards., • Fulfill all Front Office functions between the hours of 11:00 p.m. and 7:00 a.m., • Follow up to ensure periodic checks by the Midnight House Attendant are made of building and guest corridors to ensure all areas are locked and secured (property specific), • Handle and follow through on all guest requests daily from 11:00 p.m. until 7:00 a.m., • Maintain proper record keeping (i.e. log books etc.) to standards., • Follow company policies and house rules., • Maintain radio contact with other associates during entire shift., • Have a working knowledge of security and safety procedures., • Ensure associates are at all time’s attentive friendly helpful and courteous to all guests managers and fellow associates., • Prepare and distribute reports as needed., • Transfer the master or house accounts as necessary., • Train any new Night Auditors as requested by management., • Run morning reports according to Aimbridge Hospitality procedures., • Follow up to ensure that nightly walk-through includes removal of all room service trays and straightening of pool and Jacuzzi area (property specific), • Handle items for Lost and Found according to the standard., • Complete any reports as requested by management in a timely manner., • As applicable to the hotel may assist guests with food orders and serve food and beverage items to guests in a friendly professional and timely manner; demonstrates suggestive selling techniques and maintains a clean organized environment for guests., • Attend meetings as required by management., • Perform any other duties as requested by the Guest Services Manager or any other member of management.

Job Description No matter whether a guest arrives weary from their travels or excited for a vacation, as a Night Auditor, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life. Benefits Offered: • Incentives $, • Employee Referral Program $, • Paid Time Off, • Paid Vacation (Full-Time), • Merit Increase $, • 401k with Employer Contribution (Full-Time), • Medical, Dental, Vision (Full-Time), • Life Insurance (Full-Time), • Long-term/Short-term Disability (Full-Time), • Accident (Full-Time), • Critical Illness (Full-Time), • Cross-training Opportunities, • Hotel Room Discounts Schedule: • Flexible Shifts Available -Morning/Evening/Night -Weekends -Part-Time Our Night Auditors makes a difference by: • A warm, people-oriented demeanor, • A team-first attitude, • A gift for paying attention to the smallest details As Night Audit, you will: • Organize, confirm, and process guest check-in/check-outs and adapt for any changes, verify guest identity, • Respond to and resolve guest requests, • Secure payments, verifying and adjusting billing as needed, • Provide guests with room and hotel information, directions, amenities, and local interests, • Process night audit, • Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff, • Complete cashier and closing reports, counting the bank at the end of each shift securely, • Accept and record wake-up calls, delivering to the right department, • Maintain confidentiality of all guests, proprietary information, • Communicate any emergency, lost item, or theft to proper staff and/or authorities, • Report maintenance problems, accidents, and safety hazards, • Keep contingency lists in case of emergency and communicate and necessary messages, • Protect company assets, • Comply with all quality assurance expectations, • Keep doors locked during the night., • Clean and organize the front desk, lobby, and market area when the hotel is quiet. To be a successful Night Auditor, you need: • A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others., • Be genuinely caring and compassionate and visibly demonstrate desire to understand others., • Create confidence and trust, while communicating the right message at the right time., • Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels., • Be direct yet tactful and considerate of the audience., • Speak with others using clear and professional language, and answer telephones using appropriate etiquette., • Maintain awareness of undesirable persons on premises., • Clean professional appearance., • Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The Night Audit role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

Job Description No matter whether a guest arrives weary from their travels or excited for a vacation, as a Night Auditor, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life. Benefits Offered: • Incentives $, • Employee Referral Program $, • Paid Time Off, • Paid Vacation (Full-Time), • Merit Increase $, • 401k with Employer Contribution (Full-Time), • Medical, Dental, Vision (Full-Time), • Life Insurance (Full-Time), • Long-term/Short-term Disability (Full-Time), • Accident (Full-Time), • Critical Illness (Full-Time), • Cross-training Opportunities, • Hotel Room Discounts Schedule: • Flexible Shifts Available -Morning/Evening/Night -Weekends -Full-Time/Part-Time Our Night Auditors makes a difference by: • A warm, people-oriented demeanor, • A team-first attitude, • A gift for paying attention to the smallest details As Night Audit, you will: • Organize, confirm, and process guest check-in/check-outs and adapt for any changes, verify guest identity, • Respond to and resolve guest requests, • Secure payments, verifying and adjusting billing as needed, • Provide guests with room and hotel information, directions, amenities, and local interests, • Process night audit, • Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff, • Complete cashier and closing reports, counting the bank at the end of each shift securely, • Accept and record wake-up calls, delivering to the right department, • Maintain confidentiality of all guests, proprietary information, • Communicate any emergency, lost item, or theft to proper staff and/or authorities, • Report maintenance problems, accidents, and safety hazards, • Keep contingency lists in case of emergency and communicate and necessary messages, • Protect company assets, • Comply with all quality assurance expectations, • Keep doors locked during the night., • Clean and organize the front desk, lobby, and market area when the hotel is quiet. To be a successful Night Auditor, you need: • A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others., • Be genuinely caring and compassionate and visibly demonstrate desire to understand others., • Create confidence and trust, while communicating the right message at the right time., • Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels., • Be direct yet tactful and considerate of the audience., • Speak with others using clear and professional language, and answer telephones using appropriate etiquette., • Maintain awareness of undesirable persons on premises., • Clean professional appearance., • Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The Night Audit role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

Job Description No matter whether a guest arrives weary from their travels or excited for a vacation, as a Night Auditor, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence which in turn creates a customer for life. Benefits Offered: • Incentives $, • Employee Referral Program $, • Paid Time Off, • Paid Vacation (Full-Time), • Merit Increase $, • 401k with Employer Contribution (Full-Time), • Medical, Dental, Vision (Full-Time), • Life Insurance (Full-Time), • Long-term/Short-term Disability (Full-Time), • Accident (Full-Time), • Critical Illness (Full-Time), • Cross-training Opportunities, • Hotel Room Discounts Schedule: • Flexible Shifts Available -Night -Weekends -Part-Time Our Night Auditors makes a difference by: • A warm, people-oriented demeanor, • A team-first attitude, • A gift for paying attention to the smallest details As Night Audit, you will: • Organize, confirm, and process guest check-in/check-outs and adapt for any changes, verify guest identity, • Respond to and resolve guest requests, • Secure payments, verifying and adjusting billing as needed, • Provide guests with room and hotel information, directions, amenities, and local interests, • Process night audit, • Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff, • Complete cashier and closing reports, counting the bank at the end of each shift securely, • Accept and record wake-up calls, delivering to the right department, • Maintain confidentiality of all guests, proprietary information, • Communicate any emergency, lost item, or theft to proper staff and/or authorities, • Report maintenance problems, accidents, and safety hazards, • Keep contingency lists in case of emergency and communicate and necessary messages, • Protect company assets, • Comply with all quality assurance expectations, • Keep doors locked during the night., • Clean and organize the front desk, lobby, and market area when the hotel is quiet. To be a successful Night Auditor, you need: • A professional demeanor, a warm and welcoming personality, and must be able to engage easily and actively connect with others., • Be genuinely caring and compassionate and visibly demonstrate desire to understand others., • Create confidence and trust, while communicating the right message at the right time., • Be comfortable conversing with individuals from a variety of backgrounds and at all organizational levels., • Be direct yet tactful and considerate of the audience., • Speak with others using clear and professional language, and answer telephones using appropriate etiquette., • Maintain awareness of undesirable persons on premises., • Clean professional appearance., • Perform other reasonable job duties as requested by Supervisors. Minimum Requirements: The Night Audit role requires standing for long periods of time, or entire shifts. Read and visually verify information in a variety of formats (i.e., small print). Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull and place objects weighing less than 25 pounds without assistance. MHG Hotels LLC seeks to attract and retain a high-performing and diverse workforce in which employee differences are respected and valued to better meet the varying needs of the diverse customers we serve. MHG Hotels LLC is an equal opportunity employer and does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws. If you are an individual with a disability and need assistance completing the online application, please call 317-356-4000 extension 203. Please leave a message and a member of our Human Resources team will return your call within three business days. Alternatively, an email may be sent to hr@mhghotelsllc.com “Applicant Accommodation” should be included in the subject line of the email. Please note that this phone number and email are only for those individuals who would like to request accommodation to apply for a job.

Job Description Job Summary We are looking to add an upbeat Front Desk Agent (7:00AM-3:00PM) to our team to manage all aspects of hotel guest’s accommodation. You will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities. About Us As a leader in the hospitality industry, Schahet Hotels has built a reputation based on exceptional culture and superior service. We have earned the title of “Best Places to Work” the past 3 years (‘21, ‘22, ‘23, '24, '25) and are excited to expand our team as we continue to grow! While a large organization, we believe culture is the forefront of our business. We refer to our shared values as RISE: Respect, Integrity, Service, and Excitement. We believe that when our team members are happy, everyone benefits! Benefits • Insurance, • Medical, • Dental, • Vision, • VPS, • PTO, • Employee Discount, • Employee Assistance Program, • 401K w/ Match, • Life Insurance Responsibilities • Perform all check-in and check-out tasks, • Manage online and phone reservations, • Inform customers about payment methods and verify their credit card data, • Register guests collecting necessary information (like contact details and exact dates of their stay), • Welcome guests upon their arrival and assign rooms, • Provide information about our hotel, available rooms, rates, and amenities, • Respond to clients’ complaints in a timely and professional manner, • Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests’ needs, • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests, • Upsell additional facilities and services, when appropriate, • Maintain updated records of bookings and payments Qualifications • Prior experience as a Hotel Front Desk Agent, Receptionist, or similar role, • Experience with hotel reservations software, like OnQ Opera, PEP, • Customer service experience, • Excellent communication and organizational skills EEO Statement We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the guest check-in and check-out process. Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. Employees handle phone calls, assist with booking reservations, resolve guest concerns or complaints, coordinate with housekeeping and maintenance regarding room status, and ensure the front desk and lobby area remain organized and professional at all times. This position typically pays $16 to $35 per hour depending on location, experience, shift, and hotel type, with higher pay often available for overnight shifts, high-end properties, and supervisory-level front desk roles. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and opportunities for advancement into supervisor or management roles. Some locations may also offer shift differentials for overnight shifts, performance bonuses, upsell incentives for room upgrades, and holiday pay premiums.

Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and accuracy. Responsibilities include supervising front desk staff, training new employees, creating shift schedules, assisting with guest service issues, authorizing refunds or room changes when necessary, monitoring room availability and reservations, coordinating with housekeeping and maintenance to ensure rooms are ready, and ensuring Hilton service standards are maintained at all times. This position typically pays $16 to $35 per hour depending on location, experience, and hotel size, with higher wages often offered at large or high-occupancy properties. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and advancement opportunities into hotel management roles. Some hotels may also offer performance bonuses, shift differential pay for evening or overnight shifts, and incentive bonuses tied to guest satisfaction scores or upselling programs.

About Gillis At Gillis, we believe that sales is the lifeblood for all organizations. Our mission is to make sales accessible and achievable to all hotel owners. We also believe that our associates are our biggest asset and we put our people first over profit. If you are looking for a company that invests in its culture in a fast-paced, supportive, and dynamic environment, we would love to hear from you. Our clients trust us to increase their revenue and build both short-term and long-term business. We embrace the dynamic nature of our industry and always ask ourselves, “How can this be done better?” and “How can we provide more value?”. Overview • The Area Sales Manager (ASM) will be part of our Dynamic Sales Solution Service and will provide strategic, outbound and proactive sales for 6 multi-branded hotels, located across Canada and/or the USA., • This position is home-based and reports to a Director of Sales. What’s in it for you? • Position is home-based (remote) during client’s business hours and requires monthly travel for in-market visits., • Working within a fun and fast-paced environment, Gillis’ culture offers dynamic training, ongoing coaching, and a deep commitment to taking care of our employees., • Competitive salary (range: $70,000 USD), quarterly incentives and an annual profit-sharing bonus., • 15 accrued PTO days per year plus one 3-day weekend each month in recognition of holidays., • Comprehensive benefits package., • Team offsites. Responsibilities • Provide strategic, outbound and proactive sales for a portfolio of 6 multi-branded hotels while also creating a sales-focused culture with the General Managers and Front Desk staff by sharing best practices and peer to peer coaching., • Accountable for driving ROI for hotel partners while achieving revenue milestones on a shortened sales cycle of 6 months., • Activate new accounts in the local market and increase market share from existing accounts through intentional and strategic prospecting. Deliver bi-weekly sales strategy presentations over MS Teams with each of your designated hotels to report progress., • Develop and nurture a sales pipeline utilizing Salesforce CRM to manage accounts and shorten the sales cycle., • Support the Dynamic Sales Solution model by working closely with your assigned POD (team) to drive revenue across our portfolio of hotels., • Create remarkable client experiences, manage client expectations, and maintain a high level of client satisfaction by acting as a seamless extension of the hotel and representing your clients with professionalism and integrity., • Ability to travel for bi-monthly in-market visits to elevate and strengthen client relationships with Hotel Owners, General Managers, and team which will expand sales targets and increase revenue. Requirements Hotel Industry Sales Experience: • 3 or more consecutive years of hotel guestroom sales experience in business transient, crew, and government segments within a select service hotel., • 2 years of experience in a Dual or Area hotel sales role is preferred., • Strong understanding of hotel systems, RFP process, and brand tools., • Understands how to communicate and negotiate effectively so that prospecting efforts are converted into actualized revenue., • Proven track record of meeting and exceeding sales targets., • Ability to establish and maintain relationships with hotel clients and team members., • General hotel operations knowledge. Technical Proficiency: • Proven experience using a CRM system to manage your sales pipeline and be held accountable for daily activities and follow-ups to track progress within your sales cycle., • Strong ability to use all Microsoft Office applications (ie. Outlook, Word, Excel, PowerPoint, Microsoft Teams, SharePoint) to effectively manage your portfolio of hotels by creating and analyzing reports, delivering presentations, and presenting progress updates., • Ability to work remotely from your home-office at a computer for extended periods of time. Other Skills: • Excellent verbal and written communication skills to create and deliver general correspondence, proposals, and reports., • Strong organization, time management, and adaptability skills are essential., • A collaborative team player who is goal-oriented, eager to contribute and learn from others, while seeking continuous improvement., • Applicant can reside anywhere in the USA. Employee Experience Don’t take our word for it! Read below what some of our colleagues value about working at Gillis: “I find it remarkable that our company takes pride in doing the right thing, for the sold pleasure of doing the right thing. Integrity, professionalism, and freedom to spread our wings. I cannot think of a better working environment.” “The company makes an extra effort to make sure that their staff is well taken care of mentally and financially.” “I love the opportunity for growth and advancement, the flexibility to work from home, generous paid vacation, good benefits. Great leadership and a team culture.”

We are looking for a highly motivated individuals to join our Front Desk team. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.

The Front Desk Agent is responsible for a variety of tasks, including:. Ensuring that the front desk area is clean and organized. Proficiency in using hotel front desk software and equipment.

As a Hotel Front Desk Agent, you will be the face of our establishment, responsible for providing exceptional customer service to all guests. Maintain a clean and organized front desk area.

Are you looking to let your hospitality skills shine while you create personable and engaging experiences for guests from all around the world? If so, we might be exactly what you're looking for! General Hotels Corporation has an immediate opening for a Front Desk Agent to join our hotel team! The F

Are you looking to let your hospitality skills shine while you create personable and engaging experiences for guests from all around the world? If so, we might be exactly what you're looking for! General Hotels Corporation has an immediate opening for a Part Time Front Desk Agent to join our hotel t

Are you looking to let your hospitality skills shine while you create personable and engaging experiences for guests from all around the world? If so, we might be exactly what you're looking for! General Hotels Corporation has an immediate opening for a Front Desk Agent to join our hotel team at Tru

The Front Desk Agent is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ensuring that their stay is comfortable and enjoyable. The Front Desk Agent is responsible for a variety o

The Front Desk Agent is responsible for a variety of tasks, including:. Ensuring that the front desk area is clean and organized. Proficiency in using hotel front desk software and equipment.

The Front Desk Agent is responsible for a variety of tasks, including:. Ensuring that the front desk area is clean and organized. Proficiency in using hotel front desk software and equipment.

Clean and organize the front desk, lobby, and market area when the hotel is quiet.

Are you looking to let your hospitality skills shine while you create personable and engaging experiences for guests from all around the world? If so, we might be exactly what you're looking for! General Hotels Corporation has an immediate opening for a Front Desk Agent to join our hotel team at the

Position Summary We are seeking a service-driven Front Office Manager to lead our Front Desk team and oversee all front office operations. As the Front Office Manager, you will ensure efficient daily operations, maintain brand standards, maximize guest satisfaction, and support hotel revenue goals w

This role includes supervising front desk staff, handling guest concerns, maintaining hotel policies and optimizing front office operations to enhance overall guest satisfaction. Ensure all front desk procedures align with hotel policies and brand standards. Recruit, train, schedule and supervise fr

Job Description AM Front Desk / PM Front Desk Pay Rate : $16 - $20 per hour Job responsibilities : Front Desk Agent Job Description: We are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard. You will ensure keys are handed back on guests' departure. *Address - Holiday Inn Indianapolis Airport North, 5601 Fortune circle w Indianapolis Indiana 46241 *Joining: Immediately !!! Contact Person : Rachel Jean +1 (616) 405-2931 Front Desk Agent Responsibilities: 1. Greeting and thanking guests in a sincere, friendly manner., 2. Checking guests in on arrival and out on departure., 3. Posting charges to appropriate guest accounts., 4. Anticipating and addressing guests' needs, and resolving their problems and complaints., 5. Assisting guests with disabilities., 6. Operating switchboard and assisting with inquiries., 7. Assisting the reservations manager with taking reservations., 8. Collaborating and communicating with other internal departments to ensure guest satisfaction., 9. Complying with company procedures and safety policies., 10. Performing duties on a daily checklist. Job Qualification : Front Desk Agent Requirements: 1. High school diploma or suitable equivalent., 2. 1+ years of front desk agent experience preferred., 3. Well-groomed, professional appearance., 4. Outstanding written and verbal communication skills., 5. Team player., 6. Physically agile, and able to stand for extended periods., 7. Available to work shifts, over weekends, and on public holidays.

Job Description AM Front Desk / PM Front Desk Pay Rate : $16 - $20 per hour Job responsibilities : Front Desk Agent Job Description: We are looking to hire an upbeat front desk agent to assist with checking guests in and out of our establishment. The front desk agent will assist guests with inquiries, problems, and complaints. The front desk agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift. You will be familiar with the hotel layout, be up to date with different tariffs and special offers, understand the in-house restaurant's operation to facilitate guests' dining reservations and to make recommendations, and be proficient with operating the switchboard. You will ensure keys are handed back on guests' departure. *Address - Holiday Inn Express & Suites Indianapolis W - Airport Area 5855 Rockville Rd Indianapolis, IN 46224, USA *Joining: Immediately !!! Contact Person : Rachel Jean +1 (616) 405-2931 Front Desk Agent Responsibilities: 1. Greeting and thanking guests in a sincere, friendly manner., 2. Checking guests in on arrival and out on departure., 3. Posting charges to appropriate guest accounts., 4. Anticipating and addressing guests' needs, and resolving their problems and complaints., 5. Assisting guests with disabilities., 6. Operating switchboard and assisting with inquiries., 7. Assisting the reservations manager with taking reservations., 8. Collaborating and communicating with other internal departments to ensure guest satisfaction., 9. Complying with company procedures and safety policies., 10. Performing duties on a daily checklist. Job Qualification : Front Desk Agent Requirements: 1. High school diploma or suitable equivalent., 2. 1+ years of front desk agent experience preferred., 3. Well-groomed, professional appearance., 4. Outstanding written and verbal communication skills., 5. Team player., 6. Physically agile, and able to stand for extended periods., 7. Available to work shifts, over weekends, and on public holidays.

Job Description Job Summary: We are looking for a Front Desk Associate to become part of our team at Wyndham Indianapolis West. As the Front Desk Associate, you will act as the initial point of contact for our guests, delivering outstanding customer service and maintaining a welcoming environment. This role demands excellent communication skills, meticulous attention to detail, and the ability to efficiently manage various tasks. Key Responsibilities: • Welcome guests warmly upon arrival and provide a hospitable greeting., • Efficiently and accurately handle guest check-ins and check-outs., • Manage reservations and address inquiries through phone, email, and in-person interactions., • Offer details about hotel amenities, services, and local attractions to guests., • Quickly address guest concerns and resolve issues to ensure their satisfaction., • Keep the front desk area organized and clean at all times., • Process payments and adhere to cash handling procedures., • Collaborate with other hotel departments to enhance the guest experience., • Assist with administrative duties as required. Qualifications: • High school diploma or equivalent; additional experience in hospitality is a bonus., • Previous experience in a customer service position, preferably within the hospitality industry., • Exceptional interpersonal and communication skills., • Proficiency in computer systems and hotel management software., • Ability to work flexible hours, including weekends and holidays., • Positive attitude and a genuine commitment to providing exceptional service. Schedule: • Second shift hours: 3 PM to 11 PM. Join our team at Wyndham Indianapolis West and contribute to crafting memorable experiences for our guests!

Job Description Note: Position is 3om-11pm. Weekends Required Job Title: Hotel Front Desk Agent Company Overview: Join our team at Holiday Inn Indianapolis Airport, a leading hospitality provider renowned for its exceptional service and commitment to excellence. With a track record of being named among the top places to work for three consecutive years, we pride ourselves on upholding our core values: RISE – Respect, Integrity, Service, and Excitement. We are dedicated to creating memorable experiences for our guests while fostering a positive and supportive work environment for our team members. Position Overview: As a Hotel Front Desk Agent, you will be the face of our establishment, responsible for providing exceptional customer service to all guests. Your role is crucial in ensuring smooth operations and maintaining high guest satisfaction levels. The ideal candidate is dependable, possesses strong computer and phone skills, excels in problem-solving, and is passionate about delivering outstanding service with a warm smile. Key Responsibilities: • Greet guests warmly and assist them with check-in and check-out procedures., • Handle guest inquiries, requests, and complaints promptly and professionally., • Process reservations, cancellations, and modifications accurately and efficiently., • Maintain a clean and organized front desk area., • Provide information about hotel facilities, services, and local attractions., • Answer phone calls, take messages, and redirect inquiries as necessary., • Handle cash and credit card transactions accurately, following established procedures., • Collaborate with other hotel departments to ensure guest needs are met effectively., • Follow company policies and procedures to ensure compliance and guest satisfaction., • Uphold the company's core values of Respect, Integrity, Service, and Excitement in all interactions. Requirements: • High school diploma or equivalent; hospitality or customer service certification is a plus., • Proven experience in a customer service or hospitality role is preferred., • Strong computer skills, including proficiency in MS Office and hotel management software., • Excellent verbal and written communication skills., • Exceptional interpersonal skills with a friendly and approachable demeanor., • Ability to multitask, prioritize tasks, and solve problems efficiently., • Willingness to work flexible hours, including nights, weekends, and holidays., • Demonstrated reliability and punctuality., • A genuine desire to provide outstanding service and create positive guest experiences. Benefits: • Competitive compensation package, • Opportunities for career advancement and professional development, • Comprehensive benefits package including health insurance, retirement plans, and vacation time, • Employee discounts on hotel stays and other company services, • Supportive and inclusive work environment fostering personal growth and teamwork, • Insurance, • Medical, • Dental, • Vision, • VPS, • Employee Assistance Program, • 401K w/ Match, • Life Insurance, • Referral Bonus Program Join our team at Holiday Inn Indianapolis Airport and become part of a dynamic organization committed to excellence in hospitality and employee satisfaction. Apply now to embark on a rewarding career journey with us! Welcome to Schahet Hotels! -- Learn more about us, click on the link: Schahet Hotels Video EEO Statement We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Join Our Team as a Front Desk Agent at Hilton Garden Inn Indianapolis Airport! Are you an outgoing, people-loving individual who thrives in a fast-paced environment? We’re looking for a Front Desk Agent who’s ready to provide exceptional service and create a welcoming experience for every guest! As the face of our hotel, you’ll manage guest accommodations, make their stay as enjoyable as possible, and ensure they leave with a smile. If you're enthusiastic about delivering top-notch service, making guests feel at home, and being part of a dynamic team, we want YOU! What You’ll Do As a Front Desk Agent, you will: Welcome Guests: Greet new arrivals with a friendly smile, provide room keys, and offer them all the info they need to enjoy their stay. Manage Reservations: Handle online and phone reservations, and keep things running smoothly by managing room assignments. Provide Excellent Service: Answer guest questions about rooms, rates, amenities, and hotel services. Solve Problems with a Smile: Handle guest complaints promptly and professionally, ensuring their needs are met. Collaborate: Work closely with housekeeping to make sure every room is pristine and ready for guests. Upsell Services: Highlight available amenities and encourage guests to enjoy everything our hotel has to offer! Personalized Service: Take care of group reservations and VIP guests, ensuring they get the special attention they deserve. Why Schahet Hotels? At Schahet Hotels, we're not just about providing amazing service; we're about building a culture of excellence. We've earned the title of “Best Places to Work” for the past 3 years (2021-2024), and we continue to grow! We believe that when our team members are happy, our guests are happy too. Our values, RISE (Respect, Integrity, Service, and Excitement), shape everything we do, and we’d love for you to be part of this incredible journey! What We Offer We believe in taking care of our team, so we offer: Medical, Dental, and Vision Insurance PTO and Employee Discounts 401K with Match Life Insurance and Employee Assistance Program Referral Bonus Program What We’re Looking For Experience: Previous experience as a Front Desk Agent or similar role is a plus! Skills: Familiarity with hotel reservation software like OnQ or Opera is a bonus. Customer Service: A passion for helping others and providing top-tier service. Communication: Strong verbal and organizational skills. Ready to Make an Impact? If you're ready to be part of a fantastic team that’s dedicated to excellence and providing memorable guest experiences, apply today and start your journey with Schahet Hotels! EEO StatementWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionDescription: House Attendant - Lobby Join our dynamic hospitality team as a House Attendant - Lobby, where your attention to detail and commitment to guest satisfaction will help create a welcoming and pristine environment for our guests. This role offers an exciting opportunity to contribute to the overall guest experience by maintaining the cleanliness and appearance of our hotel’s public areas and supporting various hotel functions. Key Responsibilities: • Clean and maintain the appearance of the hotel’s public areas, including lobbies, meeting rooms, and other designated spaces, • Perform deep cleaning of assigned areas to ensure high standards of cleanliness and hygiene, • Set up and maintain complimentary hotel lobby functions, including coffee service and nightly concierge events, • Clean and prepare meeting room functions, ensuring all equipment and supplies are in place, • Deliver service items to guest rooms upon requests from the front desk, • Drive the shuttle van as needed to transport guests or staff around the property (property-specific requirement), • Assist with other duties as assigned to support the overall operation of the hotel Skills and Qualifications: • Previous experience in hospitality, cleaning, or customer service preferred, • Ability to perform deep cleaning tasks and operate cleaning equipment, • Excellent attention to detail and organizational skills, • Good communication skills and a friendly, professional demeanor, • Valid driver’s license and clean driving record (if driving shuttle van), • Ability to work flexible hours, including evenings, weekends, and holidays, • Physical ability to stand, walk, lift, and perform cleaning duties for extended periods We foster a positive, inclusive work environment where team members are valued and encouraged to grow. If you are dedicated to providing exceptional service and enjoy working in a fast-paced hospitality setting, we invite you to apply and become part of our vibrant team. Requirements: