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Job DescriptionEntry -Level Retail Sales Representative (Full-Time or Part-Time) Our Retail Sales Representatives earn $50,000/yr - $60,000/yr. TOP Performers make $80,000+ per year! Full-Time | W2 Employee Statewide Remodeling, a Renuity Company Statewide Remodeling, a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement—making it faster, easier, and stress-free. Whether it’s a new bath, custom closets, or exterior upgrades, we help homeowners create spaces they love, without the hassle. With expert teams across 36 states growing, there’s likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And we’re just getting started! Do you want to see what this role is about? Check out our job preview video here! A Day in the Life of a Retail Sales Rep. - YouTube What We Offer * Guaranteed base pay plus performance bonuses. * Uncapped bonuses * Benefits, PTO, 401K for Full Time employees. * Receive PAID training! * Advancement opportunity! * Work with a team of talented, professional, and fun individuals who enjoy what they do About the Role What You’ll Do: * Interact with customers face-to-face in big box retail stores and events to promote our products and generate interest * Represent our brand with confidence and professionalism * Initiate conversation and help customers arrange free in-home consultations for home renovation services. * Set appointments and assist customers in a clear and friendly way * Collaborate with a high-performing team to meet daily and weekly goals We’re Looking for People With Experience or Transferable Skills From: * Face-to-Face Marketing, brand ambassador, appointment setting, or lead generation experience – a plus! * Customer Service Roles (in-person or call center) * Retail (sales associates, cashiers, team leads, merchandisers) * Restaurants (servers, bartenders, hosts, front-of-house staff) * Hospitality (hotel front desk, concierge, event staff) * Fast Food & Quick-Service Restaurants (cashiers, shift leads, drive-thru) Key Qualifications: * Must have weekend availability * Friendly, fun, and positive attitude * Genuine interest in working with the public and creating great experiences * Comfortable working independently and personal drive for excellence. * Retail and customer service experience highly valued * Entry-level candidates welcome—we’ll teach you everything you need to succeed. * Must have reliable transportation, this role may require you to go to multiple locations in the same day, or to community events, some of which may not be near public transit. About Statewide Remodeling - Statewide Remodeling At Statewide Remodeling, a Renuity company, we’re making home improvement faster, easier, and stress-free. For over 30 years, homeowners across Texas, Oklahoma, Arkansas, Louisiana, and New Mexico have trusted Statewide Remodeling for high-quality home upgrades. Now, as part of Renuity, we’re combining our local expertise with the strength of a national brand to build the future of home improvement. With over 100,000 happy customers and 17 consecutive Consumer Choice Awards, we’re committed to delivering a seamless remodeling experience. As part of our team and the broader Renuity organization, you’ll have the opportunity to make an impact, grow your career, and help people create homes they love. Criminal background checks required Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact . If you have a question regarding your application, please contact To access Renuity's Privacy Policy, please click here: Privacy Policy Compensation Range: $50K - $80K

Job DescriptionBrand Ambassador (Full-Time or Part-Time) Our Brand Ambassadors earn $50,000/yr - $60,000/yr. TOP Performers make $80,000+ per year! Full-Time | W2 Employee Statewide Remodeling, a Renuity Company Statewide Remodeling, a proud company of the Renuity family, where innovation and excellence drive everything we do. As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement—making it faster, easier, and stress-free. Whether it’s a new bath, custom closets, or exterior upgrades, we help homeowners create spaces they love, without the hassle. With expert teams across 36 states growing, there’s likely a Renuity home in your neighborhood. We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team. And we’re just getting started! Do you want to see what this role is about? Check out our job preview video here! A Day in the Life of a Retail Sales Rep. - YouTube What We Offer * Guaranteed base pay plus performance bonuses. * Uncapped bonuses * Benefits, PTO, 401K for Full Time employees. * Receive PAID training! * Advancement opportunity! * Work with a team of talented, professional, and fun individuals who enjoy what they do About the Role What You’ll Do: * Interact with customers face-to-face in big box retail stores and events to promote our products and generate interest * Represent our brand with confidence and professionalism * Initiate conversation and help customers arrange free in-home consultations for home renovation services. * Set appointments and assist customers in a clear and friendly way * Collaborate with a high-performing team to meet daily and weekly goals We’re Looking for People With Experience or Transferable Skills From: * Face-to-Face Marketing, brand ambassador, appointment setting, or lead generation experience – a plus! * Customer Service Roles (in-person or call center) * Retail (sales associates, cashiers, team leads, merchandisers) * Restaurants (servers, bartenders, hosts, front-of-house staff) * Hospitality (hotel front desk, concierge, event staff) * Fast Food & Quick-Service Restaurants (cashiers, shift leads, drive-thru) Key Qualifications: * Must have weekend availability * Friendly, fun, and positive attitude * Genuine interest in working with the public and creating great experiences * Comfortable working independently and personal drive for excellence. * Retail and customer service experience highly valued * Entry-level candidates welcome—we’ll teach you everything you need to succeed. * Must have reliable transportation, this role may require you to go to multiple locations in the same day, or to community events, some of which may not be near public transit. About Statewide Remodeling - Statewide Remodeling At Statewide Remodeling, a Renuity company, we’re making home improvement faster, easier, and stress-free. For over 30 years, homeowners across Texas, Oklahoma, Arkansas, Louisiana, and New Mexico have trusted Statewide Remodeling for high-quality home upgrades. Now, as part of Renuity, we’re combining our local expertise with the strength of a national brand to build the future of home improvement. With over 100,000 happy customers and 17 consecutive Consumer Choice Awards, we’re committed to delivering a seamless remodeling experience. As part of our team and the broader Renuity organization, you’ll have the opportunity to make an impact, grow your career, and help people create homes they love. Criminal background checks required Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact . If you have a question regarding your application, please contact To access Renuity's Privacy Policy, please click here: Privacy Policy Compensation Range: $50K - $80K

Job Description Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement An experienced and dynamic Supervisor of Front Office, to lead the operational activities of our guest services team at Loews Hotels. This pivotal role is responsible for ensuring our team delivers exceptional service and quality, consistently exceeding guest expectations at the front desk and in concierge services. Who You Are: • A natural leader with the ability to inspire and motivate a diverse team, fostering a positive and collaborative work environment., • Service focused and committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs., • An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism., • A problem-solver with a proactive approach to resolving issues and addressing guest concerns, with the ability to think critically and make sound decisions under pressure., • Highly organized with strong multitasking abilities, able to prioritize effectively and manage time efficiently in a fast-paced environment., • Manage daily operations of the Front Office Team., • Responsible for leading and delivering exceptional guest experience., • Lead and supervise the guest services team to ensure high performance, morale, and compliance with service standards., • Monitor, communicate, and respond to guest feedback to enhance service quality and develop strategies for increasing guest loyalty and satisfaction., • Oversee room allocations based on guest preferences and coordinate with housekeeping., • Implement training programs while mentoring staff to foster professional growth., • Serve as the primary contact for internal and external inquiries., • Conduct audits and maintain accurate financial records, ensuring timely payment processing and analyzing financial performance., • Prepare performance reports for management on operational effectiveness and guest feedback., • Collaborate on initiatives to promote hotel services and enhance operational efficiency., • Handle emergencies with professionalism while ensuring the safety and security of guests and staff., • Minimum of two years guest service experience in hotel hospitality preferred., • Minimum one-year guest service leadership role preferred., • Experience with previous Property Management System, preferred Opera System., • Knowledge of budgeting, forecasting, and financial analysis in a hotel setting preferred., • Ability to stand for long periods of time required., • Front Desk Team

Job DescriptionDescription: Join the team that’s redefining hospitality. Kozy Hotel blends modern design, smart technology, and personalized service to create a guest experience that’s anything but ordinary. We’re seeking a Front Desk Agent who thrives on connection, precision, and delivering moments of delight. What You’ll Do As a Front Desk Agent, you’ll be the face of Kozy—welcoming guests, solving problems, and setting the tone for a seamless stay. Your responsibilities will include: • Greeting guests with warmth and professionalism, ensuring a smooth check-in and check-out process, • Managing reservations, room assignments, and guest inquiries via phone, email, and in person, • Handling payments, verifying IDs, and maintaining accurate records in our property management system, • Resolving guest concerns with empathy and efficiency, escalating issues when needed, • Coordinating with housekeeping and maintenance to ensure room readiness and guest satisfaction, • Promoting hotel amenities, local attractions, and upselling services when appropriate We’re looking for someone who’s sharp, personable, and ready to grow. Ideal candidates will have: • Previous front desk or customer service experience (hospitality preferred), • Strong communication skills and a calm, solution-oriented approach, • Familiarity with hotel systems (StayNTouch is a bonus) is a plus, • Ability to multitask and stay composed in a fast-paced environment, • Flexibility to work mornings, evenings, weekends, and holidays as needed, • Competitive hourly pay, • Paid time off and holiday pay, • Health benefits including fulling company paid medical, dental and vision, • Employee discounts on hotel stays and amenities, • Opportunities for advancement and cross-training

Job Description Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement We are seeking A friendly and energetic Front Office Agent dedicated to enhancing our guest experience through exceptional service and support. The ideal candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: • A warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members., • Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs., • An individual with excellent verbal and written communication skills, capable of engaging with guests, team members, and other departments with clarity and professionalism., • Proactive with the ability to handle various tasks and adjust to changing situations., • Greets and registers guests in a friendly, professional, and efficient manner, assigning rooms which satisfy all special requests., • Obtain necessary credit and payment information from the guest., • Sell rooms in accordance with Front Desk sales strategies., • Ensure knowledge of all banquet event orders and resumes of upcoming groups and events., • Provide detailed information about room types, amenities, and hotel facilities to guests, also address guest inquiries., • Provide detailed information about local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs., • Monitor, communicate, and respond to guest feedback to enhance service quality., • Develops and maintains resources and contacts to ensure that hotel guests receive up to date information on a broad variety of activities and events., • Maintains overall cleanliness and appearance of the Front Desk, and lobby area, including temperature, lighting, and music., • Perform check-out and cash handling activities in accordance with all hotel cash handling policies and procedures., • Handle emergencies with professionalism while ensuring the safety and security of guests and staff., • Minimum of one (1) year guest service experience in hotel hospitality preferred., • Experience with previous Property Management System, preferred Opera System., • Ability to stand and walk for long periods of time required.

We are looking for a Front Office Manager to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring a professional lobby environment. Led and t

Be part of our success story as a Hotel Front Desk Clerk to perform daily responsibilities with dedication.

Step into a new opportunity as a Hotel Front Desk Associate, where you will handle orders, shipments, and basic inventory checks, assist with packaging, labeling, and preparing items for delivery, and help organize and maintain a tidy workspace.

Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. This position typically pays $16 to $35 per hour depending on location, experience, s

Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. This position typically pays $16 to $35 per hour depending on location, experience, s

Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. This position typically pays $16 to $35 per hour depending on location, experience, s

Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. This position typically pays $16 to $35 per hour depending on location, experience, s

Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. This position typically pays $16 to $35 per hour depending on location, experience, s

Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. This position typically pays $16 to $35 per hour depending on location, experience, s

This position typically pays $16 to $35 per hour depending on location, experience, shift, and hotel type, with higher pay often available for overnight shifts, high-end properties, and supervisory-level front desk roles. Front Desk Agents are responsible for greeting guests, checking guests in and

Job DescriptionDescription: The brand-new, 107 room Cambria Hotel Euless-DFW Airport South is opening soon and in search of Guest Services Representatives to join our team. Job Summary Guest Service Representatives are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. Primary responsibilities include registering guests, making and modifying reservations, hotel operator, concierge duties. Providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Essential Job Functions • Approach all encounters with guests and employees in a friendly, service-oriented manner., • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)., • Always comply with Mid-Continent Hospitality standards and regulations to encourage safe and efficient hotel operations., • Always maintain a friendly and warm demeanor., • Greet and welcome all guests approaching the front desk in accordance with Mid-Continent Hospitality standards., • Maintain proper operation of the telephone switchboard and ensure that all Mid-Continent Hospitality performance standards are met., • Handle requests for information, mail and messages in an efficient and courteous manner., • Answer guest inquiries about hotel service, facilities and hours of operation., • Answer inquiries from guests regarding restaurant, transportation, entertainment, etc., • Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel., • Follow all Mid-Continent Hospitality credit policies., • Be aware of all rates, packages and special promotions; be familiar with all in-house groups; be aware of closed-out and restricted dates., • Obtain all necessary information when making room reservations and follow the rate quoting scenario., • Be familiar with all Mid-Continent Hospitality policies and house rules as well as hospitality terminology., • Have knowledge of and assist in emergency procedures as required., • Handle check-ins and check-outs in a friendly, efficient and courteous manner., • Fully understand and be able to operate all relevant aspects of the front desk computer system., • Always use proper two-way radio etiquette when communicating with other employees., • Employees must always be attentive, friendly, helpful and courteous to all guests, managers and all other employees., • Maintain compliance with all company policies and procedures., • Perform related duties as assigned by supervisor. Requirements: Required Skills/Abilities: • Guest Service Representatives must possess a positive and upbeat personality with the desire to deliver outstanding customer service to our agents., • Guest Service Representatives must have the ability to multi-task, be detailed-oriented, and be able to solve problems in order to be effectively deal with internal and external customers., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful, high-pressure situations., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary., • Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests., • College course work in related field helpful., • Experience in a hotel or a related field helpful., • Light work – exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Ability to stand during the entire shift.

Job Description Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement A friendly and energetic Bell Person dedicated to enhancing our guest experience through exceptional service and support. A successful candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: • Approachable with a warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members., • Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs., • Skilled communicator capable of engaging with guests and team members with clarity and professionalism., • Proactive with the ability to handle various tasks and adjust to changing situations., • Welcome and assist arriving and departing guests with professionalism and courtesy., • Safely handle and transport luggage, baggage, and packages., • Securely store luggage while awaiting transfer., • Provide detailed information about room types, amenities, and hotel facilities to guests and addresses guest inquiries., • Communicate hotel emergency procedures as needed., • Offer information about the hotel and local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs., • Transport guests safely to and from property areas., • Build positive relationships with all hotel departments, Front Desk, Valet Parking, Concierge, and Housekeeping., • Remain vigilant at your post when not assisting guests, ensuring guest safety and notify Security if necessary., • Ensure cleanliness and proper condition of all equipment and work areas, coordinating with Housekeeping for major cleaning tasks., • High school diploma or equivalent work experience preferred., • Previous experience in a hospitality or customer service role preferred., • Ability to lift items more than 75lbs, such as luggage.

Job Description Job Summary: Must have weekend availability and be flexible AM & PM shifts. The Guest Service Representative at Residence Inn Dallas Grand Prairie is responsible for providing exceptional customer service to all hotel guests, assisting with check-in/check-out procedures, and offering information and assistance to guests during their stay. This is a part-time, hourly position in the hospitality/restaurant industry located in Grand Prairie, Texas. This position reports to the Front Office Manager and does not have any direct reports Compensation & Benefits: This position offers competitive hourly pay and may include access to hotel benefits such as discounted room rates, health insurance options, and paid time off. Responsibilities: • Greet and check-in guests in a friendly and professional manner, following all hotel procedures and policies., • Assist guests with their inquiries, concerns, and needs throughout their stay, providing accurate information and timely solutions., • Process reservations, changes, and cancellations according to hotel policies and procedures., • Handle cash and credit card transactions accurately and efficiently., • Maintain a working knowledge of the hotel's facilities, services, and local area attractions., • Ensure the lobby and front desk area is clean, organized, and inviting at all times., • Follow safety and security procedures to maintain a safe and welcoming environment for all guests and employees., • Attend all required training and meetings to stay updated on hotel policies, procedures, and promotions., • Perform other duties as assigned by the Front Office Manager. Requirements: • High school diploma or equivalent., • Prior customer service experience in a hotel, hospitality, or restaurant setting preferred., • Excellent interpersonal and communication skills., • Strong problem-solving and decision-making abilities., • Ability to multi-task and work efficiently in a fast-paced environment., • Basic computer skills and knowledge of reservation systems., • Must be available to work flexible schedules, including weekends and holidays. EEOC Statement: Our company is an equal opportunity employer and values diversity in our workplace. We are committed to creating an inclusive environment for all employees and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job DescriptionDescription: Where precision meets personality. Kozy Hotel is a modern, design-forward property that blends smart technology with exceptional service. We’re looking for a Night Auditor who thrives in quiet hours, keeps operations running smoothly, and ensures every guest ends and begins their day on a high note. Schedule • Overnight shifts (typically 11:00 PM – 7:00 AM), • Includes weekends and holidays as needed What You’ll Do As the Night Auditor, you’ll be both the overnight front desk host and the financial closer for the day’s operations. Your responsibilities will include: • Welcoming late arrivals and assisting with check-ins, check-outs, and guest inquiries, • Running minimal nightly audit reports and reconciling daily transactions, • Monitoring property security and guest safety during overnight hours, • Performing light housekeeping or maintenance tasks as needed to support overnight operations, • Prior customer service experience, hotel front desk or night audit experience preferred, • Strong attention to detail and comfort with numbers and reporting, • Familiarity with hotel PMS systems (StayNTouch is a bonus) is preferred, • Ability to work independently and remain alert during overnight hours, • Excellent communication and problem-solving skills, • Dependability and a calm, guest-first mindset What We Offer • Competitive hourly pay, • Paid time off and holiday pay · Health benefits including fulling company paid medical, dental and vision • Employee discounts on hotel stays and amenities, • Opportunities for cross-training and advancement, • A stylish, supportive work environment where your contributions matter Be the calm in the quiet hours. Join Kozy Hotel and help us deliver exceptional service around the clock.

Job Description Loews Arlington Hotel and Convention Center is a state-of-the-art, full-service meetings and resort destination that caters to groups of all sizes, as well as families who are looking for a world-class experience in the epicenter of the premier sports and entertainment district in the country. Centrally located between Dallas and Fort Worth between iconic sports stadiums, Globe Life Field, home of the 2023 World Series Texas Rangers and AT&T Stadium, home of the Dallas Cowboys, the 888-room resort features five restaurants and lounges, two pools with an authentic sandy beach, cabanas and a water slide as well as a fitness center, full-service spa and salon and 266,000 square feet of meeting and event space. Oversees the friendly, professional, and efficient registration and account settlement of hotel guests commensurate with the demands of a world-class resort by providing support to the Front Desk Agents & Management. Serves as a liaison between the Front Office Agents, and Front Office Management, Housekeeping, and Engineering. Essential Functions and Responsibilities • Oversees the friendly, professional, and efficient registration and check-out of hotel guests, including assisting the Front Desk during peak periods, • Assists Front Desk Agents in satisfying guest requests and resolving guest complaints, • Trained and skilled to perform all Front Desk, Reservations, and Star Service functions as needed based on operational demands, • Prints occupancy, arrivals departures, and back-up reports on a timely basis, • Reviews Specials Report for all arriving guests on a daily basis to ensure appropriate pre-blocking of rooms and to coordinate special services to be provided, • Block relocated guests who will be returning to the hotel, • Communicates all special requests to Housekeeping, • Coordinates with Room Service to ensure accurate and timely amenity deliveries, • Monitors and ensures completion of all room changes, • Check for duplicate reservations on a daily basis, • Monitors clearing of all due-outs, Express Checkouts, no-show's, Pre-Registered guests, • Process applicable charges for late check-outs (12pm), • Checks the status of all Out-of-Order rooms on a daily basis, • Monitors availability of showrooms for the Sales & Conference Management departments, • Reviews group resumes to verify group billing procedures, VIP's and special requests, • Responsible for conducting daily line-ups, • Monitor arrivals to ensure that rooms are ready by check in time, • Clear departures by working closely with Housekeeping Department, • Ensure all guest departure calls are done a daily basis, • Accurately report guest needs and problem resolution, • May interact with customers in person, as well as other departments., • Must be able to handle multiple tasks at once with attention to detail, • Ability to work independently, • Excellent people skills., • Assist with the preparation of ‘remote' and ‘reserved' registration and check-out of groups, • Prints group no-show, in-house, and arrivals report on a daily basis, • Answers telephone expediently and addresses complaints, problems, special requests and non-related desk questions, making sure to log phone complaints and requests, • Familiarity with daily hotel occupancy reports, status of available rooms, etc., • Monitor room category and bedding availability, up to three days in advance, in order to prevent overbooking, • Monitors rollaway, microwave and other amenity requests up to seven days in advance in order to ensure availability, and accurate billing was completed, • Monitor all Master accounts to ensure that they are checked-in and extended as required, • Ensures adherence to all Loews Hotels Star Service standards, • Maintains clean and excellent condition of Rooms Control & Back Office area and equipment, • Maintains proper stock of all supplies in Back Office Area, • Executes emergency procedures in accordance with hotel standards, • Notifies appropriate individuals and departments of any problems or unusual matters of significance, • Attends all appropriate hotel meetings and training sessions, • Is polite, friendly, and helpful to guests, employees, and management, • Promotes and applies teamwork skills at all times, • Complies with all hotel standards, policies, and rules, • Complies with safety regulations and procedures, • Excellent communication skills - oral and written, • Excellent guest service skills, • Knowledge of computer programs utilized in property management

Passing materials to guests over the front desk counter. Be familiar with all technical equipment as related to the Front Desk. Standing/Walking: Constantly: At front desk on tile or carpet.

Be familiar with all technical equipment as related to the Front Desk. Getting keys, supplies, and doing paperwork on the front desk. Standing/Walking: Constantly: At front desk on tile or carpet.

Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. This position typically pays $16 to $35 per hour depending on location, experience, s

Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. This position typically pays $16 to $35 per hour depending on location, experience, s