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Job Description The Medical Concierge® by EastCoast Medical Network, the leader in provider “Hotel-House Calls” service to Walt Disney World and Universal Studios currently has a part time hybrid position opportunity for hotel field sales representative. Once fully trained a portion of your hours are remote, while also visiting Orlando hotels/resorts. We are seeking a high energy, personable, driven, results-oriented individual to join our dynamic sales team. The ideal candidate will work closely with our hotel partners, extending world-class customer service. You must have a strong, upbeat and outgoing personality, and be comfortable engaging others in conversation. Excellent customer service abilities and organizational skills are a must. Responsibilities will include: • Distribute special promotions to hotel Front Desks, • Ensure industry partners have our current collateral, • Engage in conversations with hotel front desk and concierge staff, • Attend periodic luncheons and special events Position Requirements: • Flexible work schedule- Remote hours available intermittently, • Have an engaging presence, • Knowledgeable in Microsoft Word and Outlook, • Experience in tourism/hospitality industry is a plus, • 20-25 hours weekly, • Excellent communications skills both verbal and written, • Must be a safe driver and comfortable with Orlando highways

Job Description Scope of Position The VIP Ambassador will be responsible for providing prompt and courteous service to hotel VIP guests. He/she serves as the guest's personal contact prior to arrival, throughout the stay, and beyond departure. The coordinator collaborates with multiple hotel departments to ensure the guest experience is efficient and effortless. The VIP Ambassador is a shining example of 4-Diamond service, honoring and exemplifying the Caribe Royale's culture and service standards, while also contributing ideas to enhance VIP guests' experience. Position Requirements • Professional demeanor appropriate for a AAA 4-Diamond Resort., • Minimum 1-2 years of resort hotel (or equivalent) experience required., • Possess outstanding guest services skills, professional presentation, and sophisticated communication skills., • Handle a multitude of tasks in an ever-changing environment., • Effective at listening, understanding, and clarifying the concerns raised by guests and fellow associates., • Approach all encounters with guests and associates in a professional and personalized manner., • Have a professional image and personality- exuding confidence and leadership skills whilst encouraging safe and efficient resort operations., • Coordinate with Front Office and Valet team the arrival, departure, and special requests of hotel VIPs., • Build rapport with VIPs and distinguished visitors; escort guests to rooms, conduct follow up calls during stay, encourage feedback throughout their stay., • Maintain the confidentiality of guests, convention groups and events, and pertinent resort data, as well as the security of high-profile guests in accordance with resort standards., • Meet deadlines and coordinate among departments the delivery of guest amenities to their room., • Handle special arrangements during guest stay and coordinate future visits., • Maintain database of guest preferences, habits, and special dates., • Identify opportunities for upgrades for VIP guests., • Work directly with the Rooms Controller to block upcoming VIP arrivals., • Knowledge of reservation packages and how to execute them properly upon arrival and departure of guests., • Serve as concierge for all VIP guests, including but not limited to securing dining reservations, recreation rentals, or purchasing theme park tickets., • Maintain consistent and effective flow of communication between shifts regarding arriving, departing, and in-house VIPs., • Actively participate in daily briefings and meetings., • Ability to communicate in the English language; Second language is a plus., • Strong problem solving and analytical abilities., • Ability to meet deadlines and work under pressure., • Proficient in performing multiple tasks, • Experience using computers and software programs such as Microsoft Office (Word, Excel, and Outlook)., • Willing to work flexible schedules including holidays and weekends., • Strong experience with cash handling, including but not limited to guidelines set forth regarding PCI Compliance., • Intermittently twist to reach equipment or supplies surrounding desk., • Use telephone and computer keyboard daily., • Must be physically fit to lift, pull, and push items up to 50 pounds., • Also requires standing, walking, reaching, and bending throughout shift. Job Posted by ApplicantPro

Job Description We are seeking a highly motivated and experienced Assistant General Manager (AGM) to join our leadership team. The ideal candidate is a hands-on leader with strong operational skills, proven financial acumen, and the ability to deliver exceptional guest service. Knowledge of Bistro operations is required. While Marriott brand experience is preferred, it is not mandatory for the right candidate with strong hotel operations expertise. Key Responsibilities * Assist the General Manager in daily hotel operations, ensuring all departments run efficiently and meet brand and company standards. * Oversee Bistro operations, including team management, food safety compliance, inventory, ordering, and service quality. * Support and lead front desk, housekeeping, and food & beverage teams to maintain a guest-first environment. * Manage financial processes, including reviewing daily reports, labor controls, forecasting, budgeting, and cost management. * Handle purchasing and invoice processing, ensuring accuracy, timeliness, and adherence to company procedures (SRC, purchasing platforms, etc.). * Maintain compliance with Marriott brand standards, local regulations, and safety protocols. * Assist in hiring, training, scheduling, and developing staff to achieve operational excellence. * Resolve guest concerns promptly and professionally, ensuring high guest satisfaction scores. * Step in for the General Manager when needed. Qualifications * Previous hotel supervisory or management experience required; AGM experience preferred. * Bistro / F&B operations knowledge required. * Marriott experience preferred but not required. * Strong financial understanding including labor management, forecasting, and cost controls. * Knowledge of purchasing, inventory, and invoice processing (SRC or similar systems). * Excellent leadership, communication, and problem-solving skills. * Ability to work a flexible schedule, including weekends and holidays as needed. Powered by ExactHire:189168

Job DescriptionSalary: Responsible for the overall maintenance and upkeep of the properties, while ensuring that all preventative maintenance programs are completed.ESSENTIAL FUNCTIONS: • Ensure fulfillment of preventative maintenance program to specific brand standards., • Perform Guestroom Preventative Maintenance. Review any problems with the Chief Engineer and recheck room/suite before releasing to Housekeeping/Front Office., • Organize, and maintain a current inventory of all supplies., • Prioritize and complete work orders in a timely manner. Monitor all deficiencies. Communicate to the requesting party upon completion when needed., • Ability to patch and finish drywall., • Knowledge of electrical systems, the use of a multimeter, ability to effectively troubleshoot, and repair issues as needed., • General knowledge of basic plumbing repairs, such as (but not limited to), replacing float/flush valves in toilets, shower cartridges, and diverter valves., • Ability to lift up to 50 pounds., • Maintain a Maintenance Work Order Log., • Repair HVAC as required; and clean HVAC coils semi-annually or as required., • Repair appliances as required., • Ensure implementation and compliance of brand standard key control policies and procedures are adhered to, • Check Smoke Alarms and Carbon Monoxide Detectors throughout hotels on a scheduled basis according to brand standard., • Ensure routine preventive maintenance on equipment is done. This is including, but not limited to laundry equipment, heating, and air condition units, ice machines, fire extinguishers, fire/smoke alarms, lawn sprinklers, fire equipment and plumbing. These are performed as required by the manufacturer and in accordance with the warranty specifications., • Maintain the hotel grounds; curb appeal and building exteriors consistently., • Develop and maintain maintenance department programs to assure that the Quality Assurance Program for each brand criteria are met., • Coordinate with other departments to fulfill guest special requests. Constant and effective communication required., • Assist the Chief Engineer in resolving engineering guest concerns., • Educate and lead all department personnel on emergency procedures, key control, safety, and life safety precautions., • Establish department communication and information systems through all forms of communications, including logs, department meetings, coaching and counseling., • Communication changes in suite/room status with the Front Desk and Housekeeping., • Answer guest questions regarding hotels and local area facilities and services., • Ensure that three quotes are received for any repairs that cannot be made property level., • Build and maintain good relationships with outside contractors, as well as periodically monitor their work to ensure that it is up to brand standards., • Maintain a contractor log of when other contractors come to the property, the scope of work for the visit, and when they leave the property., • Ensure all standards are adhered to at all times., • Must wear proper uniform, and PPE at all times in accordance with the Standards of Appearance policy, • SKILLS:, • Fixing potential safety hazards to avoid injuries., • Plumbing knowledge to address leaks, clogs or other drainage problems, • Electrical wiring capabilities to manage problems with the building's electricity, • Carpentry ability to handle basic repairs around the building, • Grounds keeping if the facility contains lawns or other outdoor areas in need of maintenance, • Interpersonal skills to interact with employees or residents of the building in a pleasant manner, • Attention to detail to ensure that alljobs are completed in an exemplary manner and any potential hazards or warning signs of problems are not overlooked, • Physical stamina to handle a full shift of being active and working on the buildingJobType: Full-timeJobType: Full-timeSchedule:, • 8 hour shift, • Monday to Friday, • Weekends as needed

Job DescriptionSalary: Hospitality Sales & Service Lead Employment Type: Full-Time, Salary Reports To: Director of Sales Position Summary The Hospitality Sales & Service Lead is a hands-on support role responsible for driving revenue growth while overseeing daily hotel operations in an extended stay environment. This position combines sales coordination and operations support, to ensure exceptional guest satisfaction, operational efficiency, and profitability. The ideal candidate is highly organized, customer-focused, and comfo1iable wearing multiple hats in a fast-paced hospitality setting with a strong sales background. Key Responsibilities Sales • Develop and execute sales strategies to increase occupancy, long-term stays, and corporate accounts, • Identify, solicit, and maintain relationships with local businesses, relocation companies, and extended stay clients, • Coordinate group bookings, group reservations, group pick up, negotiated rates, and long-term contracts, • Prepare and manage group resumes, invoices,, • Respond to sales inquiries, conduct property tours, and follow up on leads, • Meeting Room Rental; BEO, set up/tear down, audio visual, food & Operations & Front Desk Duties • Perform front desk duties as needed, including check-in/check-out, reservations, billing, and guest service supp01i, • Ensure compliance with hotel policies, brand standards (if applicable), and local regulations Housekeeping Oversight & Support • Assist with housekeeping duties as needed, including room, • Coordinate room readiness for arrivals, long-term stays, and special requests Administrative& Lead Responsibilities • Assist with budgeting, expense control, and operational reporting, • Maintain accurate records related to sales and guest services, • Enforce safety, cleanliness, and customer service standards, • Lead by example with a hands-on approach across all depmiments Qualifications • Previous experience in hotel operations, extended stay hospitality, or property management preferred, • Sales experience in hospitality, corporate housing, or lodging required, • Strong customer service and communication skills, • Ability to multitask and work independently, • Comfortable performing operational, front desk, and housekeeping duties, • Proficiency with OPERA and Delphi a Computer skills: Strong computer operational skills, Excel, Word, & PowerPoint, • Flexible schedule, including evenings, weekends, and holidays as needed Physical Requirements • Ability to stand, walk, and move throughout the property for extended periods, • Ability to lift up to 30 lbs, • Ability to assist with housekeeping and operational tasks as required

Job Description At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our ”power of we” culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight? * We offer excellent benefits and perks including one free meal per shift and free theme park access. * We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. * We embrace diversity at our core and offer the opportunity for all team members to reach their potential. * We invest in training and development opportunities for all team members. * We promote social responsibility by being a good neighbor in the community. * We care for you, just as we care for others. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement We are seeking An experienced and dynamic Assistant Front Office Manager to lead and supervise the operational activities of our guest services team at Loews Hotels. This pivotal role is responsible for ensuring our team delivers exceptional service and quality, consistently exceeding guest expectations at the front desk and in concierge services. Who You Are: • A natural leader with the ability to inspire and motivate a diverse team, fostering a positive and collaborative work environment., • Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs., • Communicates with authenticity, reflecting our culture of support, inclusion, and service in all written and verbal exchanges., • Proactive in resolving issues and addressing guest concerns, with the ability to think critically and make sound decisions under pressure., • A highly organized individual with strong multitasking abilities, able to prioritize effectively and manage time efficiently in a fast-paced environment., • Manage daily operations of the Front Office Team., • Responsible for leading and delivering exceptional guest experience., • Lead and supervise the guest services team to ensure high performance, morale, and compliance with service standards., • Manage payroll services for the Team Members assigned including scheduling, time-card edits, approval of time-off and reporting on one-time payments., • Monitor, communicate, and respond to guest feedback to enhance service quality and develop strategies for increasing guest loyalty and satisfaction., • Oversee room allocations based on guest preferences and coordinate with housekeeping., • Implement training programs while mentoring staff to foster professional growth., • Serve as the primary contact for internal and external inquiries., • Conduct audits and maintain accurate financial records, ensuring timely payment processing and analyzing financial performance., • Prepare performance reports for management on operational effectiveness and guest feedback., • Collaborate on initiatives to promote hotel services and enhance operational efficiency., • Handle emergencies with professionalism while ensuring the safety and security of guests and staff., • Minimum of two years' experience in hospitality or relevant industry required., • Minimum one year guest services leadership experience preferred., • Previous experience with property management systems preferred (HOTSOS, REX, PMS, OPERA)., • Excellent Guest Service skills required, • Bachelor's Degree or relevant work experience preferred, • Ability to communicate effectively in English verbally and written with team members, leaders and guests required., • Ability to stand for long periods of time is required., • Front Desk Team

Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional st

Springhill Suites by Marriott Orlando Convention Center is seeking an experienced Front Desk Agent. Full-time position available for the right person with open availability for evening front desk shifts. Support hotel operations by coordinating with departments, staying updated on front office activ

Springhill Suites by Marriott Orlando Airport seeking an experienced Front Desk Agent. Coordinate with all hotel departments, stay informed about front office operations, attend meetings, and report concerns to management.

The Residence Inn near Universal is currently seeking a dynamic, experienced and motivated individual for the position of Front Desk Agent at our StepStone Hospitality managed hotel. The responsibilities of the Front Desk Agent include, but are not limited to:.

Previous experience as a Front Desk Agent in a brand hotel, Hilton preferred. Hilton Garden Inn Orlando Airport is seeking an experienced Front Desk Agent. Job Category: Front Office Requisition Number: FRONT008264.

Front Desk Agent - Caribe Royale Orlando Hotel. One (1) year experience in a Hotel or Resort Front Desk position. Complete projects in a timely manner as required by the Front Desk Manager, and Supervisors.

Concord Hospitality is seeking a dependable and service-oriented Night Auditor to provide excellent guest service during the late shift. Previous hotel front desk or hospitality experience preferred.

Job Details: The Guest Service Representative/Front Desk Agent is the face of the hotel, and provides superior service to all guests. Hotel Guest Service Rep/Front Desk -Home2 Suites by Hilton. Job Category: Guest Srv & Front Desk Requisition Number: HOTEL003393.

Front Desk Coordination: Coordinate all front desk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events. This dynamic role requires you to conduct all front desk operations in an efficient, accurate, and thorough manner. Shift Commitment: GSAs are require

Previous experience as a Front Desk Agent in a brand hotel, Marriott preferred. Residence Inn by Marriott Orlando Airport seeking an experienced Front Desk Agent. Job Category: Front Office Requisition Number: FRONT008563.

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager.Immediately greet guests and offer to assist with their needs.Register and assign guests to ho

Delta Hotel by Marriott Orlando/Lake Buena Vista is seeking an experienced Front Desk Agent. Previous experience as a Front Desk Agent in a brand hotel, Marriott preferred. Coordinate with all hotel departments, stay informed about front office operations, attend meetings, and report concerns to man

Job DescriptionDescription: Join the team that’s redefining hospitality. We’re seeking a Front Desk Agent who thrives on connection, precision, and delivering moments of delight. What You’ll Do As a Front Desk Agent, you’ll be the face of the Hotel—welcoming guests, solving problems, and setting the tone for a seamless stay. Your responsibilities will include: • Greeting guests with warmth and professionalism, ensuring a smooth check-in and check-out process, • Managing reservations, room assignments, and guest inquiries via phone, email, and in person, • Handling payments, verifying IDs, and maintaining accurate records in our property management system, • Resolving guest concerns with empathy and efficiency, escalating issues when needed, • Coordinating with housekeeping and maintenance to ensure room readiness and guest satisfaction, • Promoting hotel amenities, local attractions, and upselling services when appropriate We’re looking for someone who’s sharp, personable, and ready to grow. Ideal candidates will have: • Previous front desk or customer service experience (hospitality preferred), • Strong communication skills and a calm, solution-oriented approach, • Familiarity with hotel systems (StayNTouch is a bonus) is a plus, • Ability to multitask and stay composed in a fast-paced environment, • Flexibility to work mornings, evenings, weekends, and holidays as needed, • Competitive hourly pay, • Paid time off and holiday pay, • Health benefits including fulling company paid medical, dental and vision, • Employee discounts on hotel stays and amenities, • Opportunities for advancement and cross-training

Job Description At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our ”power of we” culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight? * We offer excellent benefits and perks including one free meal per shift and free theme park access. * We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. * We embrace diversity at our core and offer the opportunity for all team members to reach their potential. * We invest in training and development opportunities for all team members. * We promote social responsibility by being a good neighbor in the community. * We care for you, just as we care for others. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: * Competitive health & wellness benefits, 401(k) & company match * Paid Sick Days, Vacation, and Holidays, Paid Bereavement * Pet Insurance and Paid Pet Bereavement * Training & Development opportunities, career growth * Tuition Reimbursement * Team Member Hotel Rates, other discounts, perks and more What We're Looking For: A motivated professional to supervise the daily operations of the housekeeping department. This position is responsible for supervising and guiding a team, ensuring the hotel maintains the highest standards of cleanliness and guest satisfaction. Who You Are: * Eager to grow as a leader and take on increasing responsibility in a fast-paced environment. * Detail-oriented and dependable, with a strong sense of accountability and pride in service. * A collaborative team player who thrives when supporting others and learning from experience. * Service-focused, with a strong desire to exceed guest expectations and uphold brand standards. * Veterans and military spouses encouraged to apply. What You'll Do: * Supervise housekeeping staff, ensuring they perform their duties according to the hotel's standards and policies. * Inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness, maintenance, and safety standards are met. * Assign daily tasks to housekeeping team members and monitor their performance, ensuring efficiency and quality. * Ensure the proper use of cleaning chemicals and equipment by staff and adhere to safety and sanitation regulations. * Train, mentor, and provide ongoing coaching to housekeeping staff on departmental procedures, guest service skills, and equipment usage. * Handle guest requests and complaints in a professional manner, ensuring customer satisfaction and prompt resolution of issues. * Collaborate with other departments, such as maintenance and front desk, to address guest concerns, repairs, and room readiness. * Ensure the department operates within budget, reduce waste, and maintain efficiency while upholding high-quality standards of cleanliness and guest service. * Maintain regular and reliable attendance in alignment with company standards and operational needs. * Embrace flexibility by performing other duties as assigned to support the team and organizational goals. * Other duties as assigned. Your Qualifications Include: * Minimum of one year of experience in hospitality or relevant industry required. * Previous experience in a role with supervisory elements, including training, coaching, or supporting team performance preferred. * Previous experience in housekeeping preferred. * Proficiency in Microsoft Suite, computer and smart phone programs, and Property Management Systems preferred. * Familiarity with Opera, HOTSOS, and REX is preferred. * Position requires the ability to communicate effective in English, both verbally and written, with team members, leaders, and guests. * Position requires flexibility to work a varied schedule, including days, nights, weekends, and holidays, as required. * Position requires the ability to walk, stand, push, pull, and lift up to 50 pounds repetitively throughout shift. Who You'll Supervise: * Housekeeping Team Members Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Keep front desk area clean and organized.

Job DescriptionWhy You’ll Love This Aviation Front Desk Customer Service Representative JobDid you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Front Desk Customer Service Representative position with Atlantic Aviation at MCO in Orlando, FL may be perfect for you! Pay: $17.50 / hour Schedule: Requires availability for any/all shifts including overtime, weekends, holidays, and on-call duty In this position, you will be the first point of contact for clientele arriving at the facility. You will get the opportunity to interact with many large corporations’ flight departments and high-profile clients! In this position, you will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft. Use your experience and outgoing personality to build a career in aviation you are excited about and apply for the Front Desk Customer Service Representative job today! ResponsibilitiesFront Desk Customer Service Representative Responsibilities • Provide customers with professional service and assistance, • Making hotel and catering reservations for inbound and outbound aircraft, • Processing customer purchases and fuel transactions, • Work closely with line service personnel and pilots, ensuring all customer service needs are met, • Occasional travel may be required to support another Atlantic location., • You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require. Required SkillsFront Desk Customer Service Representative Qualifications, • Customer service/hospitality experience, • High school diploma or GED certificate, • 18 years of age, • A valid state driver’s license, • Ability to comprehend and perform basic math calculationsWe maintain a drug-free workplace and perform pre-employment substance testing.

Job Description Scope of Position The Reservations Agent will process bookings for all group rooms, including sales contracts, and group rooming lists. He/she will manage group call-in blocks and provide information to future guests' inquiries. The Reservations Agent will also handle transient and vacation planning requests. Position Requirements • Two years previous experience in transient and group reservations., • Possess outstanding guest services skills, professional presentation, superior organizational skills and sophisticated communication skills., • Approach all encounters with guest and employees in a professional and personalized manner., • Professional image and personality exuding confidence and leadership skills whilst encouraging safe and efficient hotel operations., • Manage all group reservations aspects in a timely and accurate manner., • Maintain database of guest preferences, habits and special dates., • Liaison with key departments to ensure optimal performance., • Complete projects in a timely manner as required by the Director of Revenue and the Reservation Supervisor., • Responsive to new trends and demands as they relate to guest service., • Ability to communicate in the English language. Second language is a plus., • Strong problem solving and analytical abilities., • Ability to create and maintain spreadsheets., • Ability to meet deadlines and work under pressure., • Experience using computers and software programs such as Microsoft Office (Word, Excel, and Outlook)., • On a continuous basis, sit at a desk for long periods of time in front of a computer screen., • Intermittently twist to reach equipment or supplies surrounding desk., • Use telephone and computer keyboard on a daily basis., • Must be physically fit in order to lift, pull and push items up to 50 pounds., • Also requires standing/walking/reaching and bending throughout shift. Job Posted by ApplicantPro

Have thorough knowledge of hotel facilities, hours of operation and special service codes * Maintain a presence in the lobby, serve as lobby ambassador when not stationed at the front desk * Handle hotel emergency procedures and situations with maturity and professionalism * Perform additional dutie

In-depth knowledge of hotel Front Desk operations. Keep front desk area clean and organized. Minimum of one (1) year in Front Desk Operations.

Schulte Companies - - Responsibilities: Monitors daily status of rooms, rates, discount rates and packages; Maintains current list of available rooms for walk situations; Coordinates blocking of rooms; Acts as the Service Champion for the Front Office and creates a positive atmosphere for guest rel

Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional st

The person in this position needs to regularly stay in a stationary position often move about in the front desk area and occasionally traverse between front desk and other areas of the hotel. The Front Desk Agent is responsible for providing exceptional first impression to our guests and have a natu

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptiona

Shifts will be split between Relief Night Auditor (overnights, 11pm to 7am) and Front Desk Agent to offer full-time hours. Experience: 1 year: Previous experience as a Front Desk Agent in a brand hotel, Marriott preferred. Springhill Suites Orlando Convention Center seeking an experienced Front Desk

Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. This position typically pays $16 to $35 per hour depending on location, experience, s

This position typically pays $16 to $35 per hour depending on location, experience, shift, and hotel type, with higher pay often available for overnight shifts, high-end properties, and supervisory-level front desk roles. Front Desk Agents are responsible for greeting guests, checking guests in and

Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. This position typically pays $16 to $35 per hour depending on location, experience, s

Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. This position typically pays $16 to $35 per hour depending on location, experience, s

Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. This position typically pays $16 to $35 per hour depending on location, experience, s

Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. This position typically pays $16 to $35 per hour depending on location, experience, s

Job Description At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our ”power of we” culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight? * We offer excellent benefits and perks including one free meal per shift and free theme park access. * We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. * We embrace diversity at our core and offer the opportunity for all team members to reach their potential. * We invest in training and development opportunities for all team members. * We promote social responsibility by being a good neighbor in the community. * We care for you, just as we care for others. About Universal Cabana Bay Beach Resort Join the team at this vibrant, retro hotel inspired by iconic Florida beach resorts of the 1950s and 60s. Job Description Responsible for the training, team member well-being, scheduling, supervision and ensure successful compliance in all aspects of the Guest Services operation. Supervises the continued development of hotel's relationship with Front Door Services provider ensuring adherence to all Loews Standards and Practices. Ensures provision of accurate and up to date hotel and area information by Guest Services Team. Welcomes guests to the resort and controls traffic flow on the front drive. Informs guests of self-parking procedures and/or any temporary parking guidelines as necessary. Coordinates taxi cab usage on the front drive. Maintain luggage service desk, assisting guests with storage of luggage in the bell closet, provides travel directions and assists guests as needed. Essential Functions and Responsibilities * Provides leadership, assistance and supervision to Guest Service team members * Provide coaching and development for Guest Service team members * Complete the weekly Luggage team member schedule * High visibility interaction with all team members and guest on a continuous basis to provide assistance and ensure satisfaction * Manage the package procedure and ensure all packages are successfully logged in/out * Ensures proper and safe traffic flow * Welcomes guests to the Hotel * Provides parking information to guests * Stores luggage for guests when guestrooms are not ready upon arrival * Handles guest inquiries professionally and with the utmost courtesy and accuracy * Provides guests with Hotel and surrounding area information and travel directions * Summons taxis for outbound guests and provides information regarding other transportation options * Becomes familiar with guest names and acknowledges guests by name * Maintains the cleanliness of Hotel front entrance area, immediately picking up any trash or debris, contacting Housekeeping for major cleaning tasks * Provide detailed information about hotel facilities and operating hours. * Is alert to guests who appear to be intoxicated and intend to drive a vehicle - notifies Security department immediately for assistance * Assists Security when a Code Red takes place * Answers telephone calls in a professional manner consistent with Star Service Standards * Ensures that deliveries of Hotel supplies and large cargo are made at the loading dock, NOT through the front door * Assists front desk in coordinating room moves * May perform the duties of resort shuttle driver * Maintain log and maintenance of resort vehicles * Maintain inventory and maintenance of bell carts on property * Other duties as assigned Supportive Functions and Responsibilities * Promotes and applies teamwork skills at all times * Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance * Is polite, friendly, and helpful to guests, management and fellow employees * Executes emergency procedures in accordance with Loews Hotels standards * Complies with required safety regulations and procedures * Attends appropriate hotel meetings and training sessions * Maintains cleanliness and excellent condition of equipment and work area * Complies with Loews Hotels standards, policies and rules * Recycles whenever possible * Remains current with Loews Hotels information and changes * Complies with Loews Hotels uniform and grooming guidelines Qualifications * Minimum two years Guest Services experience at a large resort property or equivalent * Previous hotel experience preferred * Previous experience with property management systems preferred (HOTSOS, REX, PMS, OPERA). * Ability to handle stress in a fast-paced work environment * Excellent knowledge of local area * Extensive knowledge of all hotel departments * Strong leadership skills * Excellent Guest Service skills required * Ability to prioritize multiple tasks, have a sense of urgency to complete projects and be detail oriented * Position requires continual bending, lifting, stooping, and pushing * Must be able to lift 75 pounds and push a cart weighing up to 250 pounds * Ability to communicate effectively in English verbally and written with team members, leaders and guests required. * Must be able to work a flexible schedule, nights, weekends and holidays as required. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job Description Stratton Amenities, a premier provider of luxury front desk concierge services for high-end apartments and condominiums, is seeking a dynamic Lead Concierge to join our team. We are dedicated to creating an unparalleled hospitality experience for our associates, residents, and clients. The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ensuring the delivery of exceptional service to our residents, guests, and prospects. The ideal candidate will have a passion for hospitality and a commitment to creating memorable experiences. Key Responsibilities: • Act as the face of the property, leading by example, • Facilitate communication between the property manager and the concierge team, • Exceed expectations by providing anticipatory service and smooth accommodation, • Address resident concerns and complaints promptly and professionally, • Conduct weekly meetings with the property manager to identify areas for improvement, • Manage team schedules and oversee weekly payroll, • Hold monthly staff meetings and conduct one-on-one meetings with each associate to set performance goals, • Implement and enforce accountability measures, disciplinary action, and performance coaching, • Develop and implement new SOPs to continually improve concierge operations, • Foster a positive work culture and environment, • Enforce uniform and grooming standards, • Participate in monthly regional director calls Position Requirements: • A passion for delivering exceptional service and hospitality, • Excellent verbal and written communication skills, • Strong problem-solving and leadership abilities, • Outstanding relationship-building skills, • Ability to maintain confidentiality, • A sense of pride and ownership in the position and property, • Ability to respond quickly and genuinely to residents’ and guests’ requests, • At least five years of hospitality experience, • Exceptional interpersonal skills and guest service abilities, • Organized, proactive, productive, and self-motivated with a positive attitude, • Ability to maintain a neat and professional appearance, • Ability to think clearly and make concise decisions under pressure Secondary Responsibilities: • Build rapport and relationships with residents, • Maintain professional telephone etiquette and message delivery, • Log resident packages accurately, ensure timely delivery, and conduct package inventory audits, • Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security, • Assist in scheduling and completing amenities’ requests, • Escort individuals as necessary, • Walk the premises to ensure the highest standards are being met, • Perform all other duties as assigned by the property manager or per property SOP’s, • Flexibility to work nights, weekends, and holidays Experience Requirements: • Leadership and supervisory skills and experience, • Training and development experience, • Exceptionally enthusiastic and positive individual, • 2 years’ experience in Hospitality, Multifamily or Upscale Hotel, • 2 years’ experience in a busy luxury retail environment, • Must have experience delivering exceptional service Stratton Amenities is an equal opportunity employer. We believe in the power of diversity and inclusion in creating connections and fostering a culture of service

Job Description We have a great opportunity to join our hotel as a Front Desk Supervisor. The Front Office Supervisor assists the Front Office Manager in directing the operations of the Front Desk staff to ensure the prompt, efficient, and courteous service to guests, that all guests' needs are met during their stay, and to deliver the highest levels of guest satisfaction. Responsibilities: • Assists in the operations of the Front Desk by supervising all Guest Service associates., • Ensures guest satisfaction by responding to guest requests in a friendly, service-oriented manner, resolving guest complaints, and greeting in-house guests., • Fills in at the Front Desk during busy periods or when personnel needs dictate., • Performs other duties as assigned by management. OTHER TASKS: • Must be able to convey information and ideas clearly., • Must be able to evaluate and select among alternative courses of action quickly and accurately., • Must work well in stressful, high-pressure situations., • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary., • Ability to work irregular shifts, weekends, holidays, and overtime as activity levels demand., • 3+ years of prior hotel front desk experience. Come and experience the newly renovated all-suites DASKK Orlando Hotel and onsite full-service DASKK 5 restaurant and Beans & Bytes Coffee Shop. The all-suites boutique hotel is conveniently located less than 2 miles from Universal Studios. The Ascend Hotel Collection is a global portfolio of independent, upscale, and historic hotels that is part of Choice Hotels. It is the hotel industry's first "soft brand," which means the hotels maintain their local character and distinctiveness while benefiting from the global support, booking systems, and loyalty programs of a major hotel chain. The collection includes unique properties like historic inns, boutique hotels, and luxury resorts that are designed to reflect the local culture.

Job Description Overview Opportunity: Front Desk Supervisor Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Assistant Front Office Manager – Front Office Manager – Assistant General Manager Your Focus • Interview, select, train, schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values., • Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Participate in lobby ambassador and other activities related to interacting with guests on an individual level, thus creating a relationship and culture that will result in repeat stays., • Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager., • Perform bookkeeping activities such as balancing accounts and conducting audits., • Make and confirm reservations., • Promote Hersha Hospitality and brand-specific marketing programs., • Greet guests immediately upon arrival; register and assign guests to hotel rooms., • Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate., • Compute bills, collect payments, handle cash, and make change for guests., • Close out guest accounts at time of check out. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances., • Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies., • Ensure hotel entrance, reception and other public areas are properly maintained in regards to cleanliness and appearance., • Follow sustainability guidelines and practices related to HHM’s EarthView program., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Perform other duties as requested by management. Your Background and Skills • Associate’s or Bachelor’s degree preferred., • 1 to 3 years of related experience. Work Environment and Context • Work schedule varies and may include working on all shifts, holidays and weekends., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description Scope of Position The Front Desk Agent is responsible for a professional, yet personal and efficient check-in and check-out for each guest of the resort. He/she will process all payments according to established resort requirements and provide information to guests, as well as visitor inquiries in person or via telephone. In addition, the Front Desk Agent is expected to complete daily checklists and always demonstrate professional courtesy. Position Requirements • Professional demeanor appropriate for a AAA 4-Diamond Resort., • One (1) year experience in a Hotel or Resort Front Desk position., • Outstanding guest service skills., • Able to handle a multitude of tasks in an ever-changing environment., • Effective at listening to, understanding, clarifying, and responding to the concerns and issues raised by guests and members., • Approach all encounters with guests, employees, and members in a professional and personalized manner., • Responsible for providing prompt yet personal service at times of check-in & check-out., • Assist management in applying credit and guest billing policies., • Resolve all guest concerns to conclusion including working with other departments to ensure guest satisfaction., • Always maintain a professional and high-quality service-oriented environment., • Maintain the confidentiality of all guest and member information and pertinent resort data, as well as the security of high-profile guests or members in accordance with the Caribe Royale Orlando Hotel standards., • Understand and communicate promotions and enhancements effectively with Associates and guests., • Build rapport with VIPs and distinguished visitors, follow up calls, encourage feedback throughout guests' stay., • Offer to handle special arrangements during guest stays; coordinate future visits., • Maintain database of guest preferences and special dates., • Actively participate in training and continuing education related to the Front Desk., • Complete projects in a timely manner as required by the Front Desk Manager, and Supervisors., • Able to communicate in the English language. Second language is a plus., • Able to work flexible schedules including holidays and weekends and able to perform multiple tasks., • Experience using software programs such as Microsoft Office (Word, Excel, and Outlook)., • On a continuous basis, stand at a desk for long periods of time in front of a computer screen., • Also requires walking/reaching and bending throughout shift., • Must be physically fit to lift, pull, and push items up to 50 pounds. Job Posted by ApplicantPro

Job Description POSITION FOCUS: Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. ESSENTIAL RESPONSIBILITIES: • Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested., • Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell., • Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records., • Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue., • Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone., • Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service., • Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy., • Maintains a friendly, cheerful and courteous demeanor at all times., • Performs other duties as assigned, requested or deemed necessary by management. OTHER RESPONSIBILITIES: • Processes all guest mail, messages and faxes by receiving, sorting, notifying and distributing to mailboxes and to guests in order to ensure the information is received by the guests in the timeliest and most accurate method possible., • Contributes and maintains established information and communications sources such as department and front desk log books in order to enhance department communications and operations., • Provides assistance to other employees and departments to contribute to the best overall performance of the department and the hotel., • Ensures safety by following guest check in and security procedures and reporting suspicious activity to security, manager, or MOD, • 90% of shift is standing, bending/kneeling, walking., • Mobility - must be able to reach all areas of hotel to assist clients., • Occasional carrying and lifting of files and office items up to 25 lbs. Powered by ExactHire:193351

Job DescriptionDescription: The Residence Inn near Universal is currently seeking a dynamic, experienced and motivated individual for the position of Front Desk Agent at our StepStone Hospitality managed hotel. This candidate should demonstrate excellent organizational & communication skills, and a strong proficiency in multi-tasking. Previous hotel housekeeping experience is preferred but not required. Scheduled hours will vary weekly between Monday-Sunday. Evening shift, weekends, and holidays are required. The responsibilities of the Front Desk Agent include, but are not limited to: • Register and assign rooms to guests., • Issue room key and escort instructions directly to guest., • Assist the Sales Department as needed., • Sort, and track incoming mail and messages., • Transmit and receive messages using all communication avenues., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Keep record of room availability and rate., • Compute bill, collect payment, and make change for guests., • Make, confirm, and cancel reservations via all communication avenues., • Post charges such as room, food and marketplace., • Ability to accurately use various office software., • Works to resolve disagreements and is respectful of peers and guests., • Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors., • Pushing, bending, stooping, upward reaching, manual dexterity., • Standing for loing periods of time, • Must be flexible with schedule and adjust to business needs.

Job Description At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our ”power of we” culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight? * We offer excellent benefits and perks including one free meal per shift and free theme park access. * We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. * We embrace diversity at our core and offer the opportunity for all team members to reach their potential. * We invest in training and development opportunities for all team members. * We promote social responsibility by being a good neighbor in the community. * We care for you, just as we care for others. Qualifications: * Previous Front Desk Experience preferred * Minimum of one year guest service experience in hotel hospitality preferred * Excellent guest service skills required * Basic computer skills required; Opera experience preferred * Ability to stand and walk for long periods of time required * Ability to communicate effectively in English with team members, leaders and guests required. * Must be able to work a flexible schedule, nights, weekends and holidays as required. Responsibilities: * Ability to stand for an eight-hour shift. * Welcomes and registers guests in an outstandingly friendly, professional, efficient manner. * Obtains necessary credit and payment information from guests. * Other duties as assigned. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities: • Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests, • Bookkeeping: keep accurate records of all hotel guest account information, • Field customer complaints when necessary, • Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers, • At least one year of hospitality industry experience as a hotel front desk agent or similar position preferred, • Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills, • Exhibits working knowledge of Microsoft Office and reservation management systems, • Has experience answering telephone calls and troubleshooting stressful situations The Hyatt House Orlando/International Drive is located near Universal, Disney, and the Convention Center. Built on guest insights, Hyatt House hotels drive satisfaction and loyalty by supporting familiar routines, with spacious den guestrooms and one-bedroom suites featuring full kitchens, comfortable living rooms, large bedrooms, and stylish bathrooms.

Job Description Overview Hotel Door Attendant Pay Rate: $15.75 - $16.15 per hour plus cash tip$! Job Type: Part-Time Location: Orlando, Florida Shift & Schedule: 3:00 PM -11:00 PM Applications will be accepted until job is closed. What we're looking for:* • Greet guests warmly upon arrival and departure, creating a positive first impression, • Open doors and assist guests with entry, exit, and luggage handling (including coordination with bell staff), • Manage vehicle flow at the entrance and partner with valet to ensure safe, efficient loading/unloading, • Provide directions, transportation assistance, and general hotel/local information, • Support guests during inclement weather and ensure a smooth, comfortable arrival/departure experience, • Communicate parking procedures clearly to guests and visitors, • Maintain a clean, professional appearance in line with hospitality standards, • Safely lift and carry luggage up to 50 lbs independently and assist with heavier items as needed, • Demonstrate strong customer service, communication, attention to detail, and problem-solving skills, • Collaborate effectively with valet, front desk, and bell staff to support overall guest experience, • We promote from within - park your career here!, • Free Parking!**, • Flexible scheduling; paid Holidays and Wellness., • Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member., • (FT Employees) Paid vacation and an extra day-off on your birthday!!, • (FT Employees) Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!, • Wellness is provided according to city or state mandates, • Must be 18 years or older., • Door Attendants must be able to stand for long periods of time and also be able run, walk, or jog as necessary. *** Free parking while working at your assigned Propark location(s). Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application. Please go to the Propark corporate careers portal to view our Notice of E-Verify Participation - Propark Mobility participates in E-Verify. Following acceptance of your offer, we may verify your employment eligibility through the federal E-Verify program. Notice of E-Verify Participation

Job Description Clean Tec Outsourcing is looking for a Hotel Front Desk Agent to join our team in Orlando, FL. If you enjoy working with people, staying organized under pressure, and making guests feel welcome from the moment they arrive, this role is for you. What you'll be doing: • Greet guests warmly and process check-ins and check-outs efficiently, • Handle guest inquiries, requests, and complaints with professionalism and care, • Manage reservations and update room availability in the system, • Process cash and credit card transactions accurately, • Coordinate with housekeeping and maintenance to ensure rooms are ready on time, • Maintain a clean, organized, and professional front desk area, • Perform other duties as assigned by the supervisor What we're looking for: • Strong customer service and communication skills, • Ability to multitask and stay calm in a fast-paced environment, • Basic computer skills; experience with hotel reservation systems is a plus, • Availability to work flexible shifts, including weekends and holidays, • Professional appearance and positive attitude Schedule: Full-Time | Day, Afternoon, and Night shifts available Location: Orlando, FL (32 N Kirkman Road, 32811) Join a company that takes care of its team. Apply today. Company DescriptionAt Clean Tec Outsourcing, we believe that a clean environment starts with a great team. We are a fast-growing staffing and facilities services company dedicated to delivering top-quality cleaning and maintenance solutions to businesses across the region. When you join our team, you become part of a company that values hard work, reliability, and professional growth. We offer our employees a supportive and inclusive work environment where your contributions truly make a difference. Whether you're just starting your career or looking for a stable, long-term opportunity, Clean Tec Outsourcing provides competitive pay, flexible scheduling, and hands-on training to help you succeed from day one. We take pride in investing in our people — because we know that when our team thrives, our clients receive the best service possible. Join us and build a rewarding career with a company that respects and appreciates every member of our workforce.At Clean Tec Outsourcing, we believe that a clean environment starts with a great team. We are a fast-growing staffing and facilities services company dedicated to delivering top-quality cleaning and maintenance solutions to businesses across the region. When you join our team, you become part of a company that values hard work, reliability, and professional growth.\r\nWe offer our employees a supportive and inclusive work environment where your contributions truly make a difference. Whether you're just starting your career or looking for a stable, long-term opportunity, Clean Tec Outsourcing provides competitive pay, flexible scheduling, and hands-on training to help you succeed from day one.\r\nWe take pride in investing in our people — because we know that when our team thrives, our clients receive the best service possible. Join us and build a rewarding career with a company that respects and appreciates every member of our workforce.

Job Description What Makes a McKibbon Hotel Front Desk Night Auditor? The hotel front desk night auditor is the main person to interact with guests during the overnight hours, typically 11pm -7am. As the face of the property, the night auditor has a relatable personality and a great desire to work with people. You are responsible for communicating in a welcoming and efficient manner, while ensuring that guests’ needs are properly addressed. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home. A Day in the Life: • Night auditor will anticipate guests’ needs, respond promptly and acknowledge all guests in a timely manner., • You will maintain positive guest relations at all times., • You will resolve guest complaints and ensure guest satisfaction., • You will maintain a complete knowledge of: hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities., • You will process all guest check-ins, and verify registration information with the guest., • You will handle overbooked or 'walked' guests., • Night auditor will accept and record wake-up call requests., • You will communicate pertinent guest information to designated departments/personnel, • You will resolve discrepancies on the room status report with housekeeping., • Previous experience working as a front desk agent or in a similar role, • A high school diploma or equivalent vocational training certificate, • Experience working at a hotel establishment (highly desired), • Flexible schedule to work 11pm to 7am shifts, • Proficiency with computers, • Basic math skills, • Ability to provide excellent customer service and maintain consistent professional demeanor, • The ability to input and access information in the property management system and/or points-of-sale system, • Great verbal and written communication skills The ability to create a fun and supportive working environment Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Benefits: Full Time Associates: * Comprehensive benefits package including medical, dental, and vision * Life insurance * Pet Insurance * Short and long-term disability * Paid time off and holidays * Tuition assistance Financial & Occupational Wellness: All Associates * Competitive Compensation with incentives (incentives vary by position) * 401K Savings Plan, 50% matching up to 10% of compensation * Associate referral program * Brand and company training classes, workshops and conferences for career growth and development (varies by position) Personal Wellness: All Associates * Fundraising matching funds program * Team volunteer opportunities * 24/7 chaplain services * Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.