Assistant Spa Manager
hace 22 días
Orlando
Job Description Now Hiring: Assistant Spa Manager • Location: Waterford Lakes Join a team that helps people feel their best—every day. Hand & Stone is a nationally recognized spa brand with 600+ locations across the U.S. and Canada. We make high-quality massage and skincare services accessible, affordable, and deeply relaxing. Our mission is simple: deliver therapeutic touch and exceptional skincare in a warm, welcoming, and professional environment. Why You’ll Love Working With Us We believe great work should be rewarded. As an Assistant Spa Manager at Hand & Stone, you'll enjoy: Compensation & Perks • Competitive pay (starting at $18/hr) + commission & bonus opportunities, • Guaranteed weekly pay, • Employee discounts on services and retail products, • Wellness benefits to support your self-care, • Career growth opportunities within a fast-growing national brand, • Medical, Dental & Vision coverage, • Generous Paid Time Off (17 days!), • 401(k) with 4% company match About the Role We are seeking a passionate Assistant Spa Manager to join our team and help lead the team in a professional, service-oriented environment. This role assists in driving sales performance, coaching team members, and maintaining efficient front and back-of-house operations. The Assistant Spa Manager plays a key role in ensuring a clean, organized, and welcoming environment, contributing to a positive experience for both clients and staff. This position partners closely with the Spa Manager to achieve location goals and uphold company standards. What You’ll Do • Support membership growth by assisting with sales conversations and helping overcome client objections., • Responsible for retention of active member base, • Assist in executing initiatives that contribute to revenue growth and overall business success., • Support achievement of key spa performance metrics, including sales, client retention, rebooking, and retail performance., • Review business data and share insights to support informed decision-making., • Demonstrate sound judgment while working independently and collaboratively with management., • Help coordinate daily spa operations to ensure efficiency and a positive client experience., • Assist in organizing staff schedules to maintain coverage and enhance productivity., • Responsible for a clean, well-organized, and tranquil spa environment., • Ensure proper completion of opening and closing procedures and assign side work as needed to support spa operations., • Ensure proper inventory controls daily to ensure product availability and proper stock levels., • Aid in resolving guest concerns quickly and professionally to maintain high satisfaction., • Help ensure compliance with all company policies and relevant regulations., • Provide day-to-day support and guidance to team members in alignment with company standards., • Participate in monthly and quarterly trainings., • Collaborate with the Spa Manager to motivate staff and maintain a positive, high-performing team culture. What We’re Looking For • 18 years old or older, • 1+ year of experience in a supervisory or team lead role preferred, • Highschool diploma or equivalent, • Strong communication skills and attention to detail Ready to Join Our Team? If you're passionate about wellness, enjoy helping others, and want to grow in a supportive and professional environment, we’d love to meet you. Apply today and take the next step in your career with Hand & Stone! Apply today!