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Job Description Position Summary The Night Auditor is responsible for delivering exceptional guest service with a touch of outrageous hospitality. This overnight position involves reconciling accounts, processing and delivering required reports timely, and maintaining a positive and professional atmosphere throughout the night. Responsibilities • Greeting guests upon arrival, checking them in and providing them with any information they need to enjoy their stay., • Responding in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services., • Answering the telephone and e-mails in a timely & professional manner. (Calls must be answered by the third ring)., • Coordinating solutions quickly when guests experience problems in their room and ensure items are shared for follow-up with proper departments., • Performing hotel accounting functions as directed including reconciling all hotel cashier transactions, reviewing, organizing, and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions., • Communicating with Management team and department heads on any deficiencies or issues found for the day., • Keeping the hotel lobby area inviting and clean by vacuuming, dusting, setting up welcome supplies and other various duties., • Learning the property systems and be able to navigate the system quickly and efficiently including following Emergency Procedures and running necessary reports and distributing accordingly., • Monitor property security and respond to overnight guest needs., • Help set up Housekeeping assignments and ensure morning readiness., • Completes and distributes required audit processes and reports., • Serves as Manager on duty for overnight shift. Contacts hotel leadership when operational matters require additional insight and authority., • Following and processing proper cash/check/credit card/AR control procedures always using proper guidelines and security., • Adjusts or corrects accounts as needed., • Maintaining responsibility and proper security over cash and deposits at all time., • Help set up breakfast area and ensure morning readiness., • Preforming all other task and assignments requested by manager. Essential Skills and Experience • Prior hotel front desk or night audit experience preferred (Sonesta brand experience is a plus!), • Enjoy working in a guest service oriented environment, • Excellent communication and multitasking skills, • Strong attention to detail and ability to work independently, • Experience with OPERA or similar PMS is a plus, • Demonstrates ability to work under pressure in a busy environment, • Ability to accurately follow instructions, both verbally and written, • Self Starter, must show initiative, including anticipating guest and operational needs, • Have the ability to multi-task in a fast paced enviroment Additional Details This position may require working weekends, holidays, or variable shifts based on business needs. The statements listed are intended to represent the key duties and level of work being performed. They are not intended to be all responsibilities or qualifications of the job. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, or other protected class. Those who are ineligible to work in the United States will not be considered.

Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus • Immediately greet guests and offer to assist with their needs., • Register and assign guests to hotel rooms., • Establish methods of payment and verify credit., • Make and confirm reservations., • Compute bills, collect payments, and make change for guests., • Transmit and receive messages, using telephones or the PMS system., • Respond to guest requests in a timely manner., • Receive and resolve guest complaints, elevating to supervisor if necessary., • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms., • Perform bookkeeping activities, such as balancing accounts and conducting audits., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skill • High School diploma or equivalent preferred., • Previous customer service experience or equivalent training required., • Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job DescriptionJob Summary The Room Attendant plays a vital role in delivering WS Management's Outrageous Hospitality by creating clean, safe, comfortable, and inviting guest rooms. This role is essential to guest satisfaction and directly reflects WS values-Integrity, Respect for All, Empowerment, Kindness, Creativity, & Results Orientation. Room Attendants support the Three P Philosophy (People, Profit & Planet) by ensuring rooms are spotless, well-maintained, and prepared efficiently while minimizing waste and preserving assets. This is one of the most guest-impacting positions in the hotel and must consistently uphold brand cleanliness standard. Key ResponsibilitiesDeliver Outrageous Hospitality • Provide a welcoming presence when interacting with guests in hallways or rooms., • Respond to guest requests with urgency and positivity., • Demonstrate fairness, kindness, and professionalism at all times., • Protect guest privacy and security with strict adherence to policies, • Resolve concerns quickly and communicate guest feedback to Leadership and appropriate Departments.Make Everything Sparkle (Cleanliness & Presentation), • Clean and service guest rooms according to brand and WS standards., • Follow ABC Rule - Always Be Cleaning - throughout the shift., • Ensure all linens, surfaces, bathrooms, amenities, fixtures, and floors meet brand quality., • Restock amenities according to inventory par levels., • Report maintenance issues immediately to ensure timely repair.Follow Brand & WS Standards, • Use proper cleaning techniques, safe chemical handling, and labeling., • Follow established room assignment procedures, timing expectations, and checklists., • Ensure carts, linen closets, and equipment are clean, organized, and fully stocked., • Maintain brand room presentation standards (pillows, drapes, lighting, amenities, temp, etc.).Safety, Security & Asset Protection, • Follow OSHA, brand, and WS safety guidelines., • Maintain secure handling of master keys and guest belongings., • Report hazards, suspicious behavior, or injuries immediately., • Care for hotel equipment and tools with consistently safe handling.Teamwork, Communication & Collaboration, • Communicate room status updates clearly using the required system (radio/hotel phone)., • Work collaboratively with Housekeeping Supervisors, Front Desk, and Maintenance teams., • Assist fellow associates when needed to support productivity and deadlines., • Maintain a positive and respectful work environment., • Ensure to maintain cleanliness of employee shared spaces (Ie. breakrooms, bathrooms)Skills, • Detail-oriented and thorough, • Prioritization and time management skills, • Ability to work with little or no supervision while meeting high-performance standards, • Physical mobility and stamina, • Ability to follow instructions, • Professional and polite, • Ability to lift at least 35lbs, • Ability to remain discreet and respect the privacy of guests, • Ability to perform consistent work to the highest of standardsAdditional Details This position may require working weekends, holidays, or variable shifts based on business needs. The statements listed are intended to represent the key duties and level of work being performed. They are not intended to be all responsibilities or qualifications of the job. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, or other protected class. Those who are ineligible to work in the United States will not be considered.

Job Description Houseperson / Laundry Attendant (Overnight – Front Desk Break Coverage)- Part Time Hours This role requires a nightly rotation between all three hotel properties. Do you take pride in keeping things clean and organized? Do you enjoy helping guests and being part of a team? We are currently hiring a Houseperson / Laundry Attendant to support housekeeping and laundry operations while also covering the front desk during the Night Auditor’s breaks. What We Offer: • Competitive pay, • Daily Pay, • Flexible schedule, • Employee discounts, • Career advancement opportunities, • Full benefits including medical, dental, vision, 401k, and paid vacation (Depends on Employement Status)Schedule Overnight hours will vary between 10:00 PM and 6:00 AM, typically scheduled in 4-hour shifts. What You’ll Do: • Clean and maintain public areas (lobby, hallways, breakfast area, and public restrooms), • Support the housekeeping team by stocking supplies and removing soiled linens, • Assist with laundry (wash, dry, fold, and organize linens and towels), • Perform property walks and help maintain overall cleanliness throughout the hotel, • Deliver guest requests such as towels, linens, and toiletries, • Cover the front desk during the Night Auditor’s breaks and assist guests as needed, • Help keep the lobby and front desk area clean and organized, • All other duties as assignedWhat We’re Looking For:, • 6 months to 1 year of housekeeping, laundry, or customer service experience preferred, • Comfortable assisting guests during overnight hours, • Strong attention to detail and ability to work independently, • Open availability preferred, • High school diploma or equivalent preferred

Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and accuracy. Responsibilities include supervising front desk staff, training new employees, creating shift schedules, assisting with guest service issues, authorizing refunds or room changes when necessary, monitoring room availability and reservations, coordinating with housekeeping and maintenance to ensure rooms are ready, and ensuring Hilton service standards are maintained at all times. This position typically pays $16 to $35 per hour depending on location, experience, and hotel size, with higher wages often offered at large or high-occupancy properties. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and advancement opportunities into hotel management roles. Some hotels may also offer performance bonuses, shift differential pay for evening or overnight shifts, and incentive bonuses tied to guest satisfaction scores or upselling programs.

Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the guest check-in and check-out process. Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. Employees handle phone calls, assist with booking reservations, resolve guest concerns or complaints, coordinate with housekeeping and maintenance regarding room status, and ensure the front desk and lobby area remain organized and professional at all times. This position typically pays $16 to $35 per hour depending on location, experience, shift, and hotel type, with higher pay often available for overnight shifts, high-end properties, and supervisory-level front desk roles. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and opportunities for advancement into supervisor or management roles. Some locations may also offer shift differentials for overnight shifts, performance bonuses, upsell incentives for room upgrades, and holiday pay premiums.

ABOUT THE POSITION: -Responsible for handling guest check-ins and check-outs efficiently, informing guests of hotel's facilities at time of registration. -Handle guest issues, complaints, and requests and pro-actively resolve in a manner satisfactory to both the guest and hotel. -Answer guest questions regarding local area facilities and be able to give proper directions to these areas. -Demonstrate proper telephone etiquette, transferring of calls, and taking accurate messages for guests and fellow employees, according to company standards. -Concierge- Manage guest experience by informing guests of various activities and dining around the area. Booking any activity or reservations as requested by guest. JOB REQUIREMENTS: -High school graduate or GED certificate, with an aptitude for math. -Previous hotel front desk and SMS computer experience a plus. -Basic computer skills a must. Must be able to work well with others and must be able to work alone and overnight shifts. Overnight shift requires staff to remain awake at all hours at the night. Qualified candidates are invited to submit your resumes to this posting or visit the hotel property to complete an application at the front desk.

Be part of Hilton Hotel Front Desk Associate and be the first friendly point of contact. In this role, youll check people in, answer questions, and keep schedules organized, staying on schedule and working with care. Success comes from people who bring calm communication, professionalism, and attention to detail Grow your confidence, your skills, and your opportunities over time.

We are seeking a passionate and dedicated professional to join our Front Desk team in shaping the first impressions of our guests. If you thrive in a dynamic, guest-focused environment and are excited to be part of an opening team, we'd love to hear from you! Guest Service Agent AC Hotel | Sacramento, CA Peachtree Group is a privately held, fully integrated real estate investment management, lending, and servicing platform. The company owns, operates, manages, and develops hotels and invests in hotel- and other commercial real estate-related assets throughout the United States. Through its affiliate, Peachtree Group Hospitality Management, Peachtree manages the performance of 100+ hotels across 27 brands with 14,000+ rooms in 26 states. Key Responsibilities: • Greeting and assisting guests with check-ins, check-outs, and reservations in a warm and efficient manner., • Secure payments, verify billing details, and process adjustments as needed., • Handle guest inquiries, requests, and concerns promptly and professionally., • Provide accurate information about hotel services, amenities, and local attractions., • Maintain high-quality service standards to enhance guest satisfaction., • Anticipate guest needs and implement creative solutions to exceed expectations., • Uphold brand standards and company policies while ensuring a welcoming and well-organized front desk environment. Qualifications: • A positive, problem-solving mindset with a passion for guest satisfaction., • Strong communication and interpersonal skills., • Ability to multitask in a fast-paced environment., • Experience in customer service or hospitality preferred., • Proficiency in using hotel management software is a plus. Pay and Benefits: Pay Rate: $20.50/hour Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include a transit stipend and access to our Employee Assistance Program and Fund. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Make an impact in the role of Hotel Front Desk Clerk to perform daily responsibilities with dedication. Provide excellent interactions with customers and colleagues. Ensure compliance with company and safety standards. Perks include competitive pay, flexible schedules, hands-on training, a collaborative workplace, and room for career growth.

Join Our Team as a Front Desk Supervisor As the Front Desk Supervisor, you're the heartbeat of hospitality-leading the charge to make every guest feel genuinely welcomed and valued. You'll guide your team with energy and enthusiasm, setting the tone for service that's not just good, but unforgettable. From smooth check-ins to friendly problem-solving, you'll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones, this is your spotlight. KEY SKILLS/RESPONSIBILITIES • Guest Experience Pro: Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. You're the go-to for reservations, VIP requests, and making every guest feel like a star., • Operations Maestro: Keep things running like clockwork by tracking logs, managing messages and packages, and making sure every detail is handled with professionalism and speed., • Revenue & Rate Strategist: Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value., • Team Leader & Problem Solver: Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativity-all while keeping safety and standards front and center. EDUCATION & EXPERIENCE • High School diploma or equivalent required; college coursework in a related field helpful., • At least 2 to 3 years of progressive experience in a hotel or related field required., • Previous supervisory experience preferred., • Must have a valid driver's license., • Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: • Now offering Daily Pay! Ask your Recruiter for more details, • Medical, Dental, and Vision Coverage, • Short-Term and Long-Term Disability Income, • Term Life and AD&D Insurance, • Paid Time Off, • Employee Assistance Program, • 401k Retirement Plan Property Information Hyatt Centric Downtown Sacramento sits among entertainment venues, shopping, and dining options that speak to the area's moniker as the "farm-to-fork" capital. Historical attractions with ties to the California Gold Rush/Transcontinental Railroad are within walking distance of the hotel. Whether you're strolling under a canopy of trees from museum to museum or catching an event at the Golden 1 Center, there's plenty to explore steps from our front door. From the eclectic, fun fare at The 7th Street Standard, to sweeping views of downtown Sacramento from the Clayton Club rooftop, our onsite dining options boast West Coast culinary fare and inspired cocktails, perfect for indulging. 7TH STREET STANDARD Find eclectic, fun, and unique West Coast-inspired fare at The 7th Street Standard, boasting savvy menu items designed to please your culinary palate. The restaurant offers brunch and dinner all within a warm and inviting atmosphere, and will have you coming back for more with their extensive wine list, specialty cocktails, and local brews. CLAYTON CLUB Discover sweeping views of nearby neighborhoods and downtown Sacramento from this amazing rooftop restaurant and bar while you nosh on light bites and sharables, sip crafted cocktails, and nod along to the live jazz featured on certain nights. PRIVATE DINING Take your private events to new heights in our private dining spaces. Impeccably detailed in dcor and service, these spaces are the perfect backdrop for your next corporate meeting, social event or private party. 7th Street Standard features a separate private dining space, and our rooftop bar Clayton Club is available for buyouts. EVENT SPACE Plan your next meeting, conference, or celebration with our team at Hyatt Centric Downtown Sacramento. With flexible space from a 1,700 square foot ballroom to a private dining room to a rooftop lounge, we have the ideal venue for your next event. We also offer creative catering services, as well as an experienced staff to help you with all the details. This downtown Sacramento hotel surrounded by fine dining, shopping, and a lively nightlife scene offers the best special event options for you. DOWNTOWN SACRAMENTO With so many things to do and see just outside our front door, Hyatt Centric Sacramento is the perfect home base for your stay in downtown. The Golden 1 Center, home to the Sacramento Kings and numerous live entertainment events, is a short one-minute walk from the property. Other notable neighbors include the Stanford Mansion, the California Museum, Old Sacramento Waterfront, Crocker Art Museum, Downtown Commons and much more. As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it's this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today. Application deadline for Colorado positions: Source: Hospitality Online

Help us succeed as our next Hotel Front Desk Associate to adapt to shifting priorities and business needs, manage daily responsibilities with a focus on quality and efficiency, and follow safety procedures and company policies.

Help us succeed as our next Hotel Front Desk Associate to adapt to shifting priorities and business needs, manage daily responsibilities with a focus on quality and efficiency, and follow safety procedures and company policies.

Join Our Team as a Front Desk Agent!. The accommodations features a fitness center, free WiFi and a 24-hour front desk. The Front Desk Agent is the ultimate guest experience guru-mastering the art of warm welcomes, smooth check-ins, and friendly farewells.

Job Description Hotel: Sacramento Holiday Inn300 J Street Sacramento, CA 95814Full time Starting Compensation Compensation Range : $22.30 Expected Job Closing Date: 2026-07-15 Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors. Atrium SPIRIT - Where teamwork, passion, & appreciation ignites service excellence. What's in it for you? The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. • Career Growth & Learning - 40% of our management hires are internal promotions!, • Comprehensive Health Coverage - Free Medical insurance available for employees and their families after 90 days (Silver Plan only), • Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations, • Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services., • Everyday Essentials - Enjoy FREE parking in the DOCO garage next door and a FREE shift meal every workday., • Purpose & Impact - Make a difference through Atrium's community service and volunteer programs. Job Description What You Will Do • Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike., • Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm., • Support and train new front desk team members-you're the friendly coach they'll thank later., • Resolve guest issues quickly and professionally (bonus points if they leave smiling)., • Help manage daily tasks like event sheet distribution, business center support, and keeping the lobby guest-ready. What We Are Looking For • Customer service experience - You've got the people skills and patience to keep things running smoothly., • Experience in hospitality or leadership (preferred) - This isn't your first rodeo, and it shows., • High school diploma or equivalent - Because communication, math, and common sense are key., • Tech savvy enough to use hotel systems with confidence - No one wants to be stuck at the front desk with a frozen screen., • Able to lift 50 lbs and stay on your feet - This role keeps you moving, literally. Why Atrium: Hear it from Maria: For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road. Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy