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Job Description Housekeeping will work closely with other team members such as the Maintenance & Front desk to ensure room maintenance meets quality standards and to help maintain the safety and security of the hotel. We want our housekeeper to take pride in the daily cleaning, so our guests know we care about their comfort. • Using company standards and procedures, a housekeeper will thoroughly monitor and maintain the cleanliness, sanitation and organization of guest rooms and other areas at the property., • Remove and replace dirty linens and terry, change, and make beds, clean bathroom and vanity areas, vacuum, and dust., • Follow proper cleaning procedures for all rooms based on industry and company standards., • Smile and greet guests, maintain positive guest relations and appropriately handle guest requests., • Restock and transport cart with cleaning supplies, linen, and amenities to assigned guest rooms and position securely., • Maintain organized carts and cart/storerooms., • Use approved chemicals for designated surfaces/areas according to company requirements. Ensure that all chemicals are properly labeled., • Communicate with the front desk staff about room information, maintenance concerns, lost and found items and any discrepancies between stayovers, check outs and out of order rooms., • Inspect room fixtures and accessories for proper location, operation, and function, reporting to maintenance and front desk any concerns., • Ability to exert physical effort in operation cleaning equipment and transporting housekeeping carts (up to 50lbs) as well as endure various physical movements throughout the work areas during your shift.., • Set heating/cooling equipment to proper settings in all guest rooms., • Perform self-inspections on linen and terry and accept feedback from the quality inspections performed by Management., • Properly complete and maintain accurate notes on daily clean reports (i.e., Lost and found, maintenance issues, concerns, etc.) Ability to complete duties such as timesheets, videos and logs., • Cross train in laundry, maintenance and/or front desk functions, if possible., • Maintain professional and proper company dress code standards including a smile and friendly attitude towards guests and staff members., • Performs other duties as assigned. Qualifications • 1-2 years in previous customer service position., • Desire to clean up after property clientele and place items in proper locations in the room., • Frequent lifting and bending required., • May be required to work evenings, weekends and/or holidays., • Bilingual (Spanish) Preferred

Job Description General Manager (Limited-Service Hotel) Introduction Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members. Job Summary We are seeking a highly motivated and experienced General Manager to oversee the daily operations of our limited-service hotel. As the Standard Bearer, you will be responsible for ensuring the hotel runs smoothly, guest satisfaction is maintained at the highest level, and financial goals are achieved. You will lead a team of employees to provide exceptional customer service and maintain a positive work environment. Core Job Responsibilities & Duties • Oversee and manage all hotel operations, including but not limited to front desk, housekeeping, maintenance & sales, • Develop and maintain a positive guest experience procedure, ensuring that all staff and team members provide excellent customer service, • Monitor financial performance and adjust as necessary to meet revenue and profit goals, • Develop and implement operational policies and procedures to improve efficiency and guest satisfaction, • Oversee the recruitment, training, and development of team members, ensuring that they have the necessary skills, knowledge, and tools to perform their duties efficiently and effectively, • Create and maintain a positive work environment that fosters teamwork and employee engagement, • Manage inventory and order supplies to maintain adequate levels and minimize waste, • Hold regular briefings and meetings with all heads of departments – daily huddles, weekly management meetings, etc., • Lead all key property issues including capital projects, customer service and refurbishment, • Handling complaints and oversee the service recovery procedures, • Responsible for the preparation, presentation and subsequent achievement of the hotel’s annual operating budget, marketing & sales plan and capital budget, • Closely monitor the hotel’s daily reports on a daily basis and take decisions accordingly, • Ensure all monthly financial outlooks for rooms, food & beverage, admin & general are on target and accurate, • Maximizing room yield and hotel revenue through innovative sale practices and yield management programs, • Prepare a monthly financial reporting for owners and stake holders, • Helping in the procurement of operating supplies & equipment and contacting with third-party vendors for essential equipment and services, • Coordination with the Head-of-departments for the execution of all activities and functions, • Develop and manage Hotel Executive team to ensure career progression and development, • Establish & maintain a proactive human resource function to ensure employee retention, motivation, training & development, wage & benefit administration, and compliance with established labor regulations, • Implement and maintain effective open-door communication system across all departments, • Create and maintain the company culture while educating team members about company motto and values, • Respond to audits to ensure continual improvement is achieved, • Corporate client handling and take part in new client acquisition along with the sales team whenever required, • Responsible for safeguarding the quality of operations both (internal & external audits), • Ensure good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures, • Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements – understand the government regulations and ensure hotel is at par with all rules and regulations, • Carry out verbal & written policy changes and instructions, • Ensure all decisions are made in the best interest of the hotel and management, • Ensure compliance with all local, state, and federal regulations, • Perform any other duties as assigned by Executive team & Ownership Qualification Standards & Company Requirements • 3-year degree in Business Administration, Marketing, Hotel and Restaurant Management or MBA is preferred, • At least 5-years of experience in the hospitality industry, • At least 3-years of experience in hotel management with a proven track of success and knowledge of hotel operations & sales, • Excellent communication and interpersonal skills, • Strong analytical and problem-solving skills, • Ability to manage and lead a team, • Ability to manage financial performance and achieve revenue and profit goals, • Present strong understanding of P&L statements and the ability to reach with impactful strategies, • Strong organizational and time management skills, • Ability to work independently and as a team in a fast-paced environment, • Proficient in Microsoft Office and hotel software(s), • Must have a flexible work schedule Powered by JazzHR hY1hi8PXq8

Job Description A hotel Night Auditor is essentially a mix of a front desk agent and an accountant, working the graveyard shift (typically 11:00 PM to 7:00 AM). Department: Front Office Reports To: Front Office Manager / Assistant General Manager Shift: Overnight (Typically 11:00 PM – 7:00 AM) Job Summary We are seeking a detail-oriented, reliable Night Auditor to oversee our overnight front desk operations and manage our daily financial reconciliation. As the face of the hotel during the night, you will ensure our guests receive excellent service while accurately balancing the day’s commercial transactions. The ideal candidate enjoys working independently, possesses strong basic accounting skills, and can handle late-night guest requests or emergencies with a calm, professional demeanor. Key Responsibilities Financial & Auditing Duties: • Run the Night Audit: Execute the nightly audit process within the Property Management System (PMS) to close out the business day., • Balance Accounts: Reconcile and balance daily credit card transactions, cash drawers, and department revenues (room service, gift shop, parking, etc.)., • Fix Discrepancies: Identify and correct any errors, overcharges, or mispostings on guest folios or ledger accounts., • Reporting: Prepare and distribute daily financial reports (like occupancy percentages, daily revenue, and manager reports) to corporate and incoming management. Front Desk & Guest Services: • Guest Management: Process late check-ins and early check-outs, verifying payment methods and IDs., • Problem Solving: Respond politely to overnight guest requests, noise complaints, or maintenance issues., • Reservations: Take late-night phone reservations, answer inquiries, and process room cancellations or modifications. Safety & Security: • Property Patrols: Perform regular walkthroughs of the lobby and corridors to ensure the building is secure., • Emergency Contact: Serve as the primary point of contact in the event of an overnight emergency (fire alarms, medical situations, or power outages)., • Morning Transition: Complete the shift handover checklist and brief the morning team on any notable overnight events or VIP arrivals. Required Skills & Qualifications • Education: High school diploma or equivalent required; a degree or coursework in hospitality management, accounting, or finance is a plus., • Experience: 1+ years in a hotel front desk role or background in basic bookkeeping/auditing preferred., • Tech-Savvy: Proficiency with standard hotel Property Management Systems (like Opera, FOSSE, PEP, or SynXis) and Microsoft Excel., • Mathematical Accuracy: Strong basic math skills with a high degree of accuracy when handling cash and credit transactions., • Schedule Flexibility: Ability to work consistently overnight, including weekends and holidays., • Physical Demands: Ability to stand for extended periods and lift up to 30 lbs if helping with guest luggage. Key Competencies • Independence: Comfortable working alone with minimal supervision during the night., • Trustworthiness: High level of integrity when handling sensitive guest financial data., • Calm Under Pressure: Able to handle rare but high-stress overnight emergencies smoothly.

Job DescriptionDescription: Administration • Prepare daily Restaurant Revenue Report data by auditing Micros tapes and journals to breakdown revenue, covers, waiters' fees, tips paid out, and settlements by type and cashier., • Run audit reports and journals from all credit card and computer systems., • Input revenue, expenses, and allowance to generate required daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary., • Balance all revenue and settlement accounts nightly, maintain files, and reset the system for the next day's operations. Support • Make corrections and adjustments and handle any computer issues that may arise., • Ensure all necessary copies of documentation and reports of daily work are distributed to the proper department., • Ensure all reports and back-up vouchers are complete and filed properly., • Review and correct discrepancies in the Front Desk System., • Coordinate with the front desk and restaurant\bar closing to facilitate a smooth operation of file maintenance and reset of systems for next day operations., • Ability to communicate effectively with guests, vendors, and other associates., • Ability to adhere to all applicable Federal, state, local, safety, and health standards., • Ability to assist with the design and preparation of statistical reports and presentations as needed., • Perform front desk supervisor, guest service agent, reservations agent, and telephone operator duties as needed., • Ability to accurately reports information., • Ability to scrupulously follow all StepStone and hotel policies and procedures., • Attend required Hotel meetings., • Professionalism and Style Expectations These are expected of every associate within StepStone Hospitality, Inc. Personal Effectiveness • Projects and assignments are completed thoroughly, professionally, and with care., • Adjusts to high-pressure conditions and is open to change., • Assumes responsibility for personal growth and development., • Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates. Communication • Understands and communicates the StepStone Mission and Core values., • Expresses ideas and conveys information clearly, effectively, and professionally., • Actively listens to others., • Conveys company information, decision, or problems to appropriate parties on a timely basis., • Works to resolve disagreements and is respectful of peers and co-workers.Requirements These are required of every associate. • Minimum lifting of 20 pounds., • Pushing, bending, stooping, upward reaching, manual dexterity., • Hearing, writing, typing., • Minimum pulling of 20 pounds., • Other duties may be assigned by the immediate supervisor or General Manager. Additional responsibilities specific to you are: • Must have a comprehensive knowledge of service standards, guest relations, and etiquette., • Must have a comprehensive knowledge of all applicable Federal, state, and local health and safety regulations., • Must have a comprehensive knowledge of the English language to effectively communicate with guests and associates., • Must have excellent mathematical and computer skills., • High school education and relevant training and experience required. Additional education preferred., • At least one year of relevant experience required., • Ability to timely obtain any required licenses or certificates., • CPR training and first aid training preferred., • Additional language ability preferred. EEOC Statement: StepStone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Requirements Scheduled Shifts • Must be able to work Thursdays, Fridays and Saturdays.Requirements:

Job Description Overview Opportunity: Comp Food Attendant Prepare and maintain complimentary food and beverage service and dining areas for hotel guests while greeting and assisting guests in a friendly manner consistent with brand and/or hotel and sustainability standards. Potential Career Path Restaurant Server or Guest Service Agent – Restaurant Supervisor or Front Desk Manager Essential Functions • Meet and greet guests as they arrive, offer choice of seating, and escort guests to their seats., • Carry food, dishes, trays, or silverware from pantry to serving counters., • Set up attractive food displays and maintain cleanliness to ensure food safety., • Maintain proper set-up of dining room and wipe tables or seats with dampened cloths., • Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning., • Clean up spilled food or drink or broken dishes and remove trash., • Maintain adequate supplies of items such as clean glassware, dishes, or trays., • Fill beverage and ice dispensers., • Stock cabinets or serving areas with condiments and refill condiment containers., • Locate and provide items requested by guests., • Clean and polish counters, shelves, walls, furniture, or equipment in service area and mop or vacuum floors., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits and use required safety equipment., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Position Requirements • High School diploma or equivalent preferred., • Food sanitation certification a plus and required within 90 days of employment., • Previous food and beverage experience preferred or equivalent training. Work Environment and Context • Work schedule varies and may include working on holidays and weekends., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Hilton is seeking Front Desk Agents to serve as the first point of contact for guests and provide excellent customer service throughout the guest check-in and check-out process. Front Desk Agents are responsible for greeting guests, checking guests in and out, verifying reservations, processing payments, issuing room keys, and answering questions about hotel services and local attractions. Employees handle phone calls, assist with booking reservations, resolve guest concerns or complaints, coordinate with housekeeping and maintenance regarding room status, and ensure the front desk and lobby area remain organized and professional at all times. This position typically pays $16 to $35 per hour depending on location, experience, shift, and hotel type, with higher pay often available for overnight shifts, high-end properties, and supervisory-level front desk roles. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and opportunities for advancement into supervisor or management roles. Some locations may also offer shift differentials for overnight shifts, performance bonuses, upsell incentives for room upgrades, and holiday pay premiums.

Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and accuracy. Responsibilities include supervising front desk staff, training new employees, creating shift schedules, assisting with guest service issues, authorizing refunds or room changes when necessary, monitoring room availability and reservations, coordinating with housekeeping and maintenance to ensure rooms are ready, and ensuring Hilton service standards are maintained at all times. This position typically pays $16 to $35 per hour depending on location, experience, and hotel size, with higher wages often offered at large or high-occupancy properties. Full-time employees may be eligible for benefits including health, dental, and vision insurance, paid time off, 401(k) with company match, Hilton employee hotel discounts, paid holidays, and advancement opportunities into hotel management roles. Some hotels may also offer performance bonuses, shift differential pay for evening or overnight shifts, and incentive bonuses tied to guest satisfaction scores or upselling programs.

Job Description Hotel Maintenance Technician Introduction Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members. Job Summary We are seeking a motivated hotel maintenance technician with a positive attitude and willingness to learn. One who is responsible for performing a variety of maintenance and repair tasks to ensure the proper functioning and appearance of the hotel’s physical facilities. Responsible for handling both routine maintenance and respond to urgent repair requests in a timely manner. The maintenance technician plays a crucial role in maintaining a safe, comfortable, and well-maintained environment for guests and employees while following company and brand standards. Core Job Responsibilities & Duties • Greets guests immediately with friendly/sincere acknowledgement throughout the hotel, • Understand and follow company and brand standards, • Ability to follow instructions given by supervisors, • Perform preventative maintenance tasks such as inspecting, lubricating, and cleaning equipment and systems on a regular basis, including but not limited to HVAC systems, plumbing fixtures, lighting, and electrical systems, • Respond to maintenance requests from various hotel departments and promptly address issues such as broken fixtures, leaks, faulty electrical equipment, and other repair needs, • Diagnose problems, determine appropriate solutions, and carry out repairs efficiently, • Ensure that guest rooms and public areas are maintained to the highest standards of cleanliness and functionality, • Repair furniture, fixtures, and appliances along with performing painting, carpentry, and other maintenance tasks needed in guest rooms, • Adhere to all safety protocols, including proper handling of hazardous materials and compliance with relevant safety regulations, • Inspect and maintain fire safety equipment, emergency lighting and other safety systems, • Maintain an inventory of maintenance supplies, tools, and equipment, • Report any shortages or damaged equipment and ensure proper storage and organization of supplies, • Document all maintenance activities, including work orders, repairs performed, and materials used on hotel communication system, • Maintain accurate records of maintenance schedules and inspections, • Collaborate with other hotel departments, such as housekeeping, front desk, to coordinate maintenance activities and minimize disruptions to guests, • Communicate effectively with supervisors, coworkers, and outside contractors as needed, • Ensure that all cleaning equipment & supplies are used and stored properly Qualification Standards & Company Requirements • Ability to work efficiently and independently in a fast-paced environment, • Ability to tolerate environmental factors such as humidity, cold/heat, dust, and noise, • Ability to prioritize and multitask effectively in a fast-paced environment, • Strong communication and interpersonal skills required, • Basic knowledge of safety regulations and building codes preferred, • Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals, • Basic knowledge of building systems, including mechanical, electrical, plumbing, and HVAC required, • Strong problem-solving skills and ability to troubleshoot and repair various systems and equipment, • Ability to work a flexible schedule, including weekends and holidays, • Previous experience in hotel maintenance or a similar role preferred, • High school diploma or equivalent; technical training or certification in maintenance or a related field is preferred Please note that specific job requirements and responsibilities may vary depending on the company’s policies, size, and other factors Powered by JazzHR m9KIRiyq9i

Front Desk Supervisor | Palihouse Hyde Park. We're looking for a Front Desk Supervisor with a collaborative spirit to support our Hotel Manager.

HHM Hotels - - Responsibilities: Assist guests and support daily hotel operations across front desk, housekeeping, and food service.

Front Desk Manager – Hotel Flor Tampa Downtown, a Tapestry Collection by Hilton property located in the heart of Tampa. Pyramid Global Hospitality is an equal opportunity employer.

The Front Desk Manager plays a pivotal role in ensuring the smooth and efficient operation of the front desk, Night Audit, and Transportation, and guest services within a hospitality hotel environment. The Front Desk Manager oversees daily administrative tasks, coordinates with other departments to

Job Description Hotel Front Desk Associate/Night Auditor Introduction Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members. Job Summary We are seeking a motivated front desk associate/night auditor with a positive attitude. One who is responsible for providing exceptional guest service and ensuring smooth operations at the front desk. This position serves as the face of the hotel and are responsible for creating a positive first impression for guests. The front desk associate/night auditor handles guest check-ins and check-outs, manages reservations, addresses guest inquiries, and provides general information about the hotel and its amenities. Core Job Responsibilities & Duties • Greet guests immediately with a warm, friendly, and sincere acknowledgement, • Must follow company dress code and always be presentable, • Provide customer service to guests by verifying their reservation details, checking-in guest into assigned room, providing them with rooms keys and ensuring proper payment and billing information is collected, • Provide information about hotel facilities, services, activities, amenities, local attractions, and any other relevant information, • Handle incoming reservations through phone calls, emails, or online booking systems, • Assist guests in making new reservations, modifying existing ones, or cancelling bookings, • Address guest inquiries, concerns, and special requests promptly and courteously, • Assist guests with luggage, transportation arrangements, and other requests, • Maintain accurate guest records, including personal information and payment details, • Update and maintain the front desk logbook, shift reports, and other relevant documents or communication platforms used by the hotel, • Handle cash transactions and maintain a balanced cash drawer, • Ability to learn and use online systems, • Communicate with housekeeping, maintenance, and other hotel departments to ensure guest satisfaction or to resolve issues promptly, • Communicate effectively with team members to ensure a seamless operation, • Follow hotel procedures for guest safety, including verifying identification, monitoring guest access, and maintaining a secure and clean front desk area, • Handle emergencies and report incidents to the appropriate authorities, • Ensure all areas around front desk area are clean and presentable for guest’s first impression Qualification Standards & Company Requirements • Excellent communication skills and interpersonal skills required, • Strong problem-solving abilities and the ability to handle guest complaints, • Ability to work efficiently and independently in a fast-paced environment, • Previous experience in customer service or hotel industry preferred, • High school diploma or equivalent; additional education in hospitality or related field is a plus Please note that specific job requirements and responsibilities may vary depending on the company’s policies, size, and other factors Powered by JazzHR aGmZ4Hcqde

Job Description Front Office Manager/Front Desk Supervisor Introduction Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members. Job Summary We are seeking a highly motivated and experienced Front Office Manager who is responsible for overseeing the day-to-day operations of the front desk at a hotel. Front Office Manager ensures the efficient guest check-in and check-out processes, handles guest inquiries and requests, and provides exceptional customer service. This role requires strong leadership skills, attention to detail, and the ability to handle guest issues effectively. Core Job Responsibilities & Duties • Supervise and assist front desk agents in performing their duties, ensuring smooth operations and efficient guest service, • Coordinate guest check-in and check-out processes, ensuring accuracy in registration, payment and room assignment procedures, • Handle guest inquiries, requests, and complaints, resolving issues promptly and to the guest’s satisfaction, • Maintain a guest-centric approach, providing exceptional customer service and ensuring guest satisfaction, • Address guest concerns and complaints professionally, escalating issues as necessary, • Monitor guest feedback and reviews, identifying areas for improvement and implementing appropriate measures, • Train and mentor front desk agents, ensuring they have the necessary skills and knowledge to perform their role effectively, • Provide ongoing coaching and feedback to enhance guest service skills and problem-solving abilities, • Conduct regular performance evaluations and identify opportunities for training and development, • Communicate effectively with other hotel departments to ensure smooth operations and guest satisfaction, • Coordinate with housekeeping to ensure timely room readiness and cleanliness standards, • Collaborate with the General Manager to implement policies, procedures, and service standards, • Prepare and maintain front desk reports, including occupancy reports, guest arrival and departure lists, and revenue reports, • Assist in managing room inventory and reservations, optimizing room occupancy and revenue, • Handle cash and payment transactions, ensuring accuracy and compliance with hotel procedures, • Collaborate with the sales team to identify and pursue opportunities for business growth, including corporate accounts, group bookings, and event bookings, • Support the GM in leading, motivating, and developing a high-performance team, • Foster a positive work environment that promotes teamwork, collaboration, and employee engagement, • Ensure compliance with all applicable laws, regulations, and hotel policies, including health, safety, and security standards, • Implement and monitor quality assurance programs to uphold brand standards and deliver a consistent guest experience, • Assist GM or hold regular briefings and meetings with all heads of departments – daily huddles, weekly management meetings, etc., • Ensure all decisions are made in the best interest of the hotel and management, • Ensure compliance with all local, state, and federal regulations, • Perform any other duties as assigned by Executive team & Ownership Qualification Standards & Company Requirements • High school diploma or equivalent (required); bachelor’s degree in Hospitality Management or a related field (preferred), • Previous experience in front desk operations or guest services, with some supervisory experience (preferred), • Excellent customer service and communication skills, • Strong problem-solving skills and ability to handle guest issues effectively, • Proficient in hotel management systems, property management systems, and relevant software, • Detail-oriented with strong organizational and multitasking skills, • Ability to work under pressure and adapt to changing situations, • Proficient in hotel management systems, property management systems, and relevant software, • Proficient in Microsoft Office and hotel & restaurant software(s), • Must have a flexible work schedule Please note that specific job requirements and responsibilities may vary depending on the company’s policies, size, and other factors Powered by JazzHR dEquRK6cG1

Job DescriptionDescription: Four Points by Sheraton Suites Tampa Airport Westshore, managed by StepStone Hospitality, is seeking a friendly and organized Bell Attendant/Shuttle Driver to assist our guests. This role requires excellent communication and a passion for providing outstanding guest services. · Escort incoming guests to rooms. · Assist guests with luggage. · Inspect guest room to ensure that it is in order, and that supplies are adequate. · Explain features of room such as operation of radio, television, in-room movie system, etc. · Offer information pertaining to available hotel services, points of interest, and entertainment attractions. · Deliver messages and run errands. · Transport guests in hotel van within property requirements. · Maintain cleanliness of both interior and exterior of van. · Maintain all mileage records on a daily basis. · Report all trips to front desk; length of drive as well as length of time spent. · Keep record of calls for service.· Deliver packages, suitcases, and trunks. · Set up sample rooms. · Respond to and resolve guest requests, complaints, or questions in a courteous and timely manner. Requirements · Minimum lifting of 50 pounds. · Pushing, bending, stooping, upward reaching, manual dexterity. · Hearing, writing, typing. · Minimum pulling of 50 pounds. · Other duties may be assigned. Stepstone Hospitality and the Renaissance Des Moines Savery Hotel are Equal Opportunity Employers - EOE/M/F/D/V Requirements:

Job Description Hotel : Tampa Embassy Suites3705 Spectrum BlvdTampa, FL 33612Full timeCompensation Range : $19.00 - $19.95 Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors. What's in it for you? The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. • Career Growth & Learning - 40% of our management hires are internal promotions!, • Invest in Your Future - 401(k) plan with company match., • Comprehensive Health Coverage - Medical, dental, and vision insurance options., • Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations, • Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services., • Purpose & Impact - Make a difference through Atrium's community service and volunteer programs. Job Description What You Will Do • Supervise daily front desk operations, ensuring smooth check-ins, check-outs, and everything in between., • Coach, train, and motivate front desk associates-you're the team's go-to guru., • Handle guest concerns with grace, urgency, and a can-do attitude that sets the tone., • Monitor cash handling, shift reports, and compliance with brand and safety standards., • Jump in wherever needed-whether that's answering phones, updating the reader board, or helping with VIP arrivals. What We Are Looking For • Customer service and leadership experience - You've led teams, kept things calm under pressure, and know how to create a welcoming vibe., • Strong communication skills - You'll coordinate with guests, staff, and other departments like a pro., • Detail-oriented and organized - From shift reports to guest requests, you keep the little things from becoming big problems., • Tech confident - Hotel systems, emails, reports-nothing fazes you., • Able to lift 50 lbs and stay on your feet - Because leading by example sometimes means grabbing a luggage cart. Why Atrium: Hear it from Maria: For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road. _ Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

Job Description Job Summary: We are looking for a Front Office Managerr to lead and manage the front desk operations of our hotel. The ideal candidate will be responsible for overseeing a team of front desk staff, greeting guests, addressing guest inquiries and complaints, and ensuring a professional lobby environment. Strong leadership, time management, organizational, and communication skills are essential. Compensation: $17-$23/hr Key Responsibilities: • Led and trained front desk staff, and managed shift schedules., • Process guest check-ins, confirm reservations, assign rooms, and issue room keys., • Handle confidential guest information with integrity., • Resolve guest complaints and requests in a friendly, professional manner., • Ensure the lobby and common areas are clean and welcoming., • Manage cash drawer contents and transactions during shifts., • Coordinate with Housekeeping/Maintenance to ensure room readiness., • Process payments (cash, debit, credit) and check-outs, resolving any charges., • Generate daily reports (arrivals, departures, special requests) and ensure accuracy., • Supervise staff performance and complete performance reviews., • Assist guests with directions and information about the property and local areas., • Perform administrative duties such as filing and updating records., • Ensure all front desk activities (bookings, appointments, calls, emails) are handled efficiently., • Complete other duties as assigned. Requirements: • Minimum 2 years of hospitality experience., • Minimum 2 years of front desk experience., • At least 1 year of supervisory experience, preferably in hospitality., • Proficiency in Windows OS and company-approved spreadsheets and word processing., • Strong verbal and written communication skills., • Ability to handle guest complaints and resolve issues promptly., • Ability to manage time effectively in high-pressure situations., • High school diploma or equivalent. Physical Demands: • Regularly required to walk, stand, and use hands to reach., • Frequently required to stoop, kneel, crouch, or crawl., • Must be able to lift and move up to 50 pounds occasionally.

Job Description The Front Desk Agent is often the first point of contact for guests and plays a vital role in shaping their impression of the hotel. As the friendly face of the property, the Front Desk Agent demonstrates a warm, approachable personality and a genuine desire to work with people. A Day in the Life: • Anticipate guests’ needs, respond promptly and acknowledge all guests in a timely manner., • Maintain positive guest relations at all times., • Resolve guest complaints and ensure guest satisfaction., • Maintain a complete knowledge of hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities., • Process all guest check-ins and verify registration information with the guest., • Handle overbooked or 'walked' guests., • Accept and record wake-up call requests., • Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)., • Resolve discrepancies on the room status report with housekeeping. Requirements: • Previous experience working as a front desk agent or in a similar role., • A high school diploma or equivalent vocational training certificate., • Experience working at a hotel establishment (highly desired)., • Proficiency with computers., • Basic math skills., • Ability to provide excellent customer service and maintain a professional demeanor at all times., • Ability to input and access information in the property management system and/or points-of-sale system., • Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests., • Must be attentive, friendly, helpful, and courteous to clients, guests, and associates., • Punctual for all shifts to ensure consistent coverage of front desk responsibilities and service to guests, • Must be able to work evenings, weekends and holidays Ideal Skills & Qualities: • Great verbal and written communication skills., • The ability to create a fun and supportive working environment.