Hotel front desk jobs in Phoenix, ArizonaCreate job alerts

Delaware North Parks and Resorts is hiring a full-time Evening and Overnight Front Desk Clerk to join our team at Yavapai Hotel in Grand Canyon, Arizona. As an Evening and Overnight Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team. $16.00 - $17.00 / hour Information on our comprehensive benefits package can be found at ___. • Health, dental, and vision insurance*, • 401 (k) with company match*, • Paid vacation days and holidays*, • Paid parental bonding leave*, • Tuition or professional certification reimbursement*, • Weekly pay, • 50% off food in our restaurant, tavern, coffee shop, and deli, • 20% off retail and grocery items Every day can be an adventure when you live and work at Grand Canyon National Park. Join our global team helping guests enjoy this natural wonder. Whether you want to work for a season or make the Grand Canyon your home, we have opportunities for anyone wanting to live and work in a National Park! • Variety of low-cost housing available for $50 - $75/ week, including wi-fi, satellite TV, and all utilities, • Free laundry facilities, • Healthy work-life balance, • Community recreation center with a gym and monthly outings, • Tons of activities with the South Rim of the Canyon only minutes away, including camping, hiking, river rafting, stargazing, and museums, • Weekly trips and outings, • Greet and register guests via a centralized registration system and coordinate with housekeeping as needed, • Manage cash and credit card transactions while keeping accurate paperwork, • Resolve small guest issues immediately, delivering items to guests as needed, • Monitor and balance the daily figures, post room and tax charges on guest accounts, • Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial, • Ability to multitask, function in a professional manner under pressure from guests and supervisors, • Must be available to work evening and overnight shifts each week., • No high school diploma or GED required, • Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts Overnight Evenings M-F Weekends 8hr shift OT as needed Holidays Delaware North's operations in Grand Canyon National Park offer the opportunity to experience living and working in one of the natural wonders of the world. We provide a variety of employee housing options including shared trailers, apartments, dorm rooms, and houses, with amenities including a community center, free internet, workout, and recreational equipment. We also offer team member food and retail discounts. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $16.00 - $17.00 / hour

Job Description Why The Global Ambassador * Competitive rates * Benefits available when you work 25 hours per week-including medical, dental, vision and more * Retirement savings program (with company match) * Paid time off * Be a part of a luxury property recognized for its exceptional service and unique guest experiences. * Work with a dedicated team committed to redefining hospitality in Phoenix. * Opportunities for career growth within an expanding, forward-thinking hospitality brand. Who We Are Hospitality refined for a global mindset. The Global Ambassador is an internationally inspired hotel from hospitality innovator Sam Fox and the newest addition to Author & Edit, his growing collection of hospitality experiences. Created through a global lens yet deeply connected to its surroundings at the intersection of Phoenix, Scottsdale and Paradise Valley, the 141-room hotel brings together inspired design, world-class dining and elevated wellness in one impeccably curated destination. Recognized with a MICHELIN Key in both 2024 and 2025 and named among Esquire’s Best New Hotels in the World and Condé Nast Traveler’s Hot List, The Global Ambassador offers six original dining experiences, an exclusive members club and a bespoke fitness and wellness center, including a luxurious spa. Join us in the journey of creating moments worth remembering and sharing. What You’ll Do As the Bell & Valet Manager, you are the driving force behind our first and last impressions, shaping each guest’s arrival and departure experience with precision and care. This role demands energy, attention to detail, and a relentless commitment to delivering seamless, personalized service at the Forbes Five Star level. * Supervise and manage the guest services team-valet attendants which is responsible for the arrival experience (valet and bell services). * Lead the training initiatives for Forbes standards, ensuring all team members comply with and adhere to our established service standards. * Train and mentor new team members on hotel policies, procedures, and exceptional customer service standards. * Coordinate with other hotel departments, such as front desk and housekeeping to ensure seamless guest experiences. * Oversee all aspects of valet payment processing, including cash and credit card transactions. Recommend best practices to secure payments efficiently in a fast paced environment and ensure proper reconciliation processes are in place to minimize hotel liability and prevent theft. * Administer and facilitate the distribution of tips, ensuring a fair and transparent process for all team members. * Oversee luggage handling, ensuring the safe and efficient transportation of guests' belongings to and from their rooms. * Manage valet parking operations, ensure timely and efficient service for guests, and coordinate with local parking facilities as needed. * Assist guests with transportation arrangements, such as organizing taxis, shuttle services, or providing directions and local travel information. * Ensure bell and valet services staff are knowledgeable about hotel facilities, programming, and local area to provide accurate information and recommendations to guests. * Monitor and maintain cleanliness and orderliness in the hotel lobby, entrance, parking areas, and other common spaces. * Implement and enforce safety and security procedures to protect guests, staff, and hotel property, including vehicle safety and proper key management. * Regularly inspect bell and valet service equipment, such as luggage carts and valet key boxes, to coordinate maintenance or repairs as needed. * Assist with special requests, such as coordinating the delivery of packages, flowers, or other items to guests' rooms. * Monitor and manage the bell and valet services budget, including staffing expenses, equipment maintenance, and supplies. * Continuously evaluate and improve bell and valet service operations, identifying areas for enhanced efficiency or guest satisfaction. Qualifications * 3+ years of high-volume luxury hotel Bell/Valet experience. * Previous Forbes Five Star experience preferred. Demonstrated ability to lead with urgency, attention to detail, and service intensity * Proven experience coaching teams, developing leaders, and driving measurable results * High-level multitasker who thrives in a fast-paced, high-expectation environment * A curious, hospitality-forward mindset with a passion for creating personalized guest experiences from front-to back-of-house * Exceptional communication skills and a sharp eye for detail * Strong local area knowledge preferred The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required. We use eVerify to confirm U.S. Employment eligibility.

Delaware North Parks and Resorts is hiring a full-time Evening and Overnight Front Desk Clerk to join our team at Yavapai Hotel in Grand Canyon, Arizona. As an Evening and Overnight Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team. $16.00 - $17.00 / hour Information on our comprehensive benefits package can be found at ___. • Health, dental, and vision insurance*, • 401 (k) with company match*, • Paid vacation days and holidays*, • Paid parental bonding leave*, • Tuition or professional certification reimbursement*, • Weekly pay, • 50% off food in our restaurant, tavern, coffee shop, and deli, • 20% off retail and grocery items Every day can be an adventure when you live and work at Grand Canyon National Park. Join our global team helping guests enjoy this natural wonder. Whether you want to work for a season or make the Grand Canyon your home, we have opportunities for anyone wanting to live and work in a National Park! • Variety of low-cost housing available for $50 - $75/ week, including wi-fi, satellite TV, and all utilities, • Free laundry facilities, • Healthy work-life balance, • Community recreation center with a gym and monthly outings, • Tons of activities with the South Rim of the Canyon only minutes away, including camping, hiking, river rafting, stargazing, and museums, • Weekly trips and outings, • Greet and register guests via a centralized registration system and coordinate with housekeeping as needed, • Manage cash and credit card transactions while keeping accurate paperwork, • Resolve small guest issues immediately, delivering items to guests as needed, • Monitor and balance the daily figures, post room and tax charges on guest accounts, • Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial, • Ability to multitask, function in a professional manner under pressure from guests and supervisors, • Must be available to work evening and overnight shifts each week., • No high school diploma or GED required, • Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts Overnight Evenings M-F Weekends 8hr shift OT as needed Holidays Delaware North's operations in Grand Canyon National Park offer the opportunity to experience living and working in one of the natural wonders of the world. We provide a variety of employee housing options including shared trailers, apartments, dorm rooms, and houses, with amenities including a community center, free internet, workout, and recreational equipment. We also offer team member food and retail discounts. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $16.00 - $17.00 / hour

Perform all other Front Desk duties, which may include, assisting in booking room reservations, answering hotel phone calls, wake up calls, and providing guest's messages. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, an

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Dental insurance, • Employee discounts, • Health insurance, • Opportunity for advancement, • Paid time off, • Vision insurance What Youll Do • Lead the way! Hire, train, and supervise our amazing housekeeping and laundry team., • Keep it sparkling! Ensure guest rooms and public areas meet the highest standards of cleanliness., • Stay organized! Manage inventory of linens, room supplies, and tools & equipment like a pro., • Be the bridge! Act as the go-to liaison between housekeeping, front desk, and maintenance., • Plan for success! Schedule staff based on occupancy forecasts. Oversee deep cleaning projects., • Be a brand standards expert! Make sure every detail reflects our hotels quality and consistency., • Provide excellent service! Deliver a warm, courteous experience for every guest, every time.What Were Looking For, • A friendly, outgoing personality and a knack for teamwork., • Strong organizational skills and attention to detail., • Ability to adapt and thrive in a fast-paced environment., • Knowledge of safety procedures (well help you get there if needed!)., • Ready to step in and help the team whenever needed.Perks & Benefits, • Medical, Dental, and Vision insurance options for full-time employees., • Paid time off and 401(k) for full-time employees., • Hotel discounts nationwide., • Regular bonus opportunities.

Elevate your career as a full-time Hotel Front Desk Supervisor at Home2 Suites - Tru Scottsdale Salt River in the heart of Scottsdale, AZ where your leadership skills will shine!.Medical, dental, and vision insurance.Ready to lead and make a real impact while earning great pay and benefits? Take the

Job DescriptionDescription: JOB SUMMARY This position contributes to Sanctuary success by ensuring total guest satisfaction, especially relating to the service guests receive in all areas of the Front Desk and PBX, through interaction that exceeds expectations; with a focus on maintaining the facilities to our superior standards. JOB FUNCTIONS Note: the following duties and responsibilities are not all-inclusive. • Delegate work evenly to all front office departments utilizing each shift to its fullest capacity. • Enforce high standards of professionalism among the Front Office department., • Implement all guidelines and procedures as established in the employee handbook., • Keep all departments updated on changes and additions with well-written memos, e-mails and verbal communication. • Checks guest in and out in an efficient and friendly manner, using guest names whenever possible. Assures that guests are assigned type of room requested and the correct rate is charged • Resolves and follows up guest complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. • Work in conjunction with the Sales Department and Reservations to ensure maximum hotel occupancy. • Supervise daily room blocking., • Schedule and preside over departmental meetings on a monthly basis as a tool of communications with front-line employees. • Attend weekly resort staff meetings., • Assure that all guests, first time or return, are greeted with high professional standards. • Work closely with the Housekeeping and Maintenance departments at all times., • Supervise the updating of Guest History program and educate each department of their need for involvement. • Oversee concierge operations and relations with concessionaire operators., • Keep flexible schedule in order to accommodate the arrivals and departures of hotel guests. • Assure that all financial and credit procedures are followed. Follow-up on credit problems with Financial Manager • Meet weekly with the Director of Rooms to discuss topics of mutual concern., • Ensure all areas of the front desk operate in harmony with other hotel departments, providing optimum service to guests at all times. • Maintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management. • Perform additional duties as requested by the Director of Rooms. SUPERVISORY RESPONSIBILITIES • Carry out supervisory responsibilities in accordance with organization policies/applicable law. • Supervise the front desk, reservations, PBX, bell staff, guest relations & concierge areas. • Supervise and train employees to provide a well-maintained resort., • Conduct performance appraisals as necessary; perform 90 day and annual evaluation of Front Office staff. • Manages the staff at the Front Office, Guest Services and Core Agent - conducts interviews, departmental training and provide hands-on support and feedback. • Monitor the office supplies for the Front Office within budget standards. Requirements: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. • 2-3 years of luxury hotel experience in a Hotel/Resort Front Office management role required • Strong leadership, communication, and problem-solving abilities, • Flexible availability, including weekdays, weekends, holidays, and evenings, • Must maintain highest ethical standards – possessing integrity, honesty, and care., • Grooming is a factor of the utmost importance., • Computer skills and typing abilities a must., • Ability to listen effectively, to speak and write English clearly., • Must be in good physical condition with the ability to stand, sit, kneel and constantly be poised for mobility to handle specific details or demands of quality and speedy guest services. • Hearing and visual ability to observe and detect signs of emergency situations, • Excellent communication and interpersonal skills., • Proven ability to lead, motivate, train and appropriately discipline staff., • Ability to identify, address and resolve conflict. QUALIFICATIONS Education: High School Diploma/G.E.D. Equivalent Related Work Experience: At least 5 years past managerial experience in the hospitality industry.

Job Description JOB SUMMARY The Guest Services Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. QUALIFICATION STANDARDS * The Guest Services Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. DUTIES & FUNCTIONS Fundamental Requirements: * Respond to all guests’ requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. * Motivate, coach, counsel and discipline all Guest Services personnel according to Highgate Hotel S.O.P.'s. * Carry a cell phone at all times. * Prepare and conduct all Guest Services interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. * Develop employee morale and ensure training of Guest Services personnel. * Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc. * Attend daily and monthly Rooms Merchandizing meetings. * Participate in required M.O.D. program as scheduled. * Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis. * Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. * Ensure that no-show revenue is maximized through consistent and accurate billing. * Maintain Highgate Hotel S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting. * Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Highgate Hotel S.O.P.'s. * Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. * Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc. * Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming. * Monitor proper operation of the P.B.X. console and ensure that employees maintain Highgate Hotel S.O.P.'s in its use. * Ensure staff greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel S.O.P.'s. * Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. * Ensure sign off of all Service Standards by Position for Guest Services staff. * Assist in preparation of revenue and occupancy forecasting. * Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner. * Must maintain constant communication with Housekeeping, Reservations and the Credit Manager. * Operate radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. * Coordinate all aspects of the ongoing implementation of the Highgate Hotel philosophy of service. * Ensure correct and accurate cash handling at the Front Desk. * Follow and enforce all Highgate Hotel credit policies. * Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees. * Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. * Establish and maintain key control system. * Ensure participation within department for monthly Highgate Hotel team meeting. * Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores. * Monitor all V.I.P.'s, special guests and requests. * Maintain required pars of all front office and stationary supplies. * Review daily Front Office work and activity reports generated by Night Audit. * Review Front Office log book and Guest Request log on a daily basis. * Be familiar with all corporate sponsored programs such as airline mileage, Triple Upgrade, or V.I.P. programs, and the standards and procedures for each. * Maintain an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. * Conduct meetings according to Highgate Hotel standards as required by management.

Job Description Hotel : Phoenix Glendale Renaissance9495 Entertainment BlvdGlendale, AZ 85305Full timeCompensation Range : 0 Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors. What's in it for you? The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us. • Career Growth & Learning - 40% of our management hires are internal promotions!, • Invest in Your Future - 401(k) plan with company match., • Comprehensive Health Coverage - Medical, dental, and vision insurance options., • Paid Time Off & Vacation - Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations, • Perks That Fit Your Life - Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services. What You Will Do • Lead the front desk team to deliver a warm, seamless guest experience that builds loyalty and satisfaction., • Respond to guest needs with professionalism and empathy, ensuring timely resolution and follow-through., • Support financial goals by managing inventory, controlling costs, and optimizing schedules., • Oversee daily front desk operations, ensuring tasks are completed across all shifts., • Step in for the Front Office Manager when needed and assist with Night Audit, Shuttle, or Concierge roles., • Customer service experience is essential because creating memorable guest moments is what we do best., • Hospitality background is a plus-it helps you understand the rhythm and flow of hotel life., • High school diploma or equivalent provides the foundation for your leadership journey., • A valid driver's license is needed since you may occasionally assist with guest transportation., • Comfort with technology is important to manage guest information and team coordination., • Accountable Achievers: take ownership and deliver results with pride and consistency., • Agile Thinkers: adapt quickly and solve problems with creativity and calm., • Talent Curators: grow people, not just teams, through coaching and support., • Transparent Leaders: communicate clearly and lead with integrity and trust. Here it from Maria: For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road. Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. Notice of candidate Privacy Rights:

Job Description We’re looking for a Director of Sales & Marketing to lead and execute sales & marketing strategies across our hotel group. This person will drive revenue growth by capturing corporate, group, and LNR (Local Negotiated Rate) business across key markets, and be responsible for generating revenue through corporate sales, executing effective marketing campaigns, ensuring a strong digital presence, and coordinating with marketing partners to maintain brand strength and visibility. PRINCIPAL DUTIES AND RESPONSIBILITIES: Sales Leadership • Act as the face of GreenTree in your region — building and nurturing relationships with new and existing clients through proactive sales calls, networking, and referrals., • Travel locally and regionally as necessary to conduct outside sales, attend trade shows and deliver presentations to promote hotels and develop new business., • Develop and implement sales strategies to attract and grow corporate accounts, groups, and travel agency business., • Identify and pursue new B2B opportunities across industries and regions aligned with each property’s profile., • Conduct competitor analysis and identify market trends., • Develop targeted sales and marketing plans that drive revenue and increase market share., • Conduct sales blitzes in coordination with GMs to drive outreach and visibility within local markets., • Train General Managers (GMs) and Front Desk (FD) staff on sales tactics to ensure alignment and maximize revenue at the property level., • Maintain accurate information in sales management tool (STS) on all new and ongoing leads and accounts, including solicitation efforts and all activities are complete and documented., • Work with General Managers to ensure clients’ needs are executed perfectly to build lasting relationships and opportunities, • Craft, present, and negotiate sales contracts with corporate clients, agencies, and group partners., • Lead the end-to-end RFP process, including proposal development, pricing strategy, and account follow-up., • Participate in revenue management calls to align sales strategy with pricing, demand forecasts, and performance trends., • Design and execute digital marketing campaigns, including email campaigns, promotional offers, and seasonal marketing initiatives., • Write, design (with agency support), and schedule regular e-newsletters to engage B2B and B2C customer segments., • Manage Meta (Facebook/Instagram) ad campaigns and track ROI., • Develop promotional content (ads, landing pages, social content)., • Coordinate photo/video shoots for marketing use, ensuring all creative assets align with brand standards., • Ensure hotel websites are updated regularly with offers, events, and property information, while applying SEO best practices., • Serve as the lead owner of the CRM platform, ensuring data integrity, segmentation accuracy, and system optimization., • Collaborate with marketing vendors to enhance CRM functionality and integrations., • Oversee the hotel group’s loyalty program, ensuring smooth operations, reward fulfillment, and consistent member communication., • Analyze the effectiveness of marketing campaigns and report on KPIs to executive leadership., • Maintain and update a CRM database to track corporate clients, campaigns, and conversion metrics., • Provide monthly sales and marketing performance reports and strategic recommendations. Job Qualifications • Knowledge of local competition and industry trends, • Strong leadership and a polished, professional presence, • Excellent decision making ability and analytical skills, • Strong understanding of SEO, digital media, and email campaign best practices., • Excellent communication skills and attention to detail; highly organized and results-oriented., • Knowledge in Microsoft Office suite, outlook, and other hotel-related systems, • Be able to multi-task various job duties daily, • Ability to travel and work flexible schedules, including weekends and holidays, • Bachelor’s degree or equivalent education/experience ABOUT GREENTREE HOSPITALITY GROUP: GreenTree Hospitality Group (GHG) is a leading owner, operator, and franchiser of 5,000+ hotels worldwide. Ranked by Hotel Magazine 2020 as the 13th largest hotel company in the world, GHG is a trusted partner for its franchisees, employees, and guests alike. GreenTree Hospitality Group USA is an affiliated company of GHG based in Scottsdale, Arizona. Brands include GreenTree Inn, GreenTree Inn & Suites, GreenTree Extended Stay, GreenTree Hotel, and GreenTree Boutique Collection. GreenTree prides itself on being able to deliver the ultimate, value-driven, and eco-friendly lodging experience. Company DescriptionBased in Scottsdale, Arizona, GreenTree Hospitality Group is a franchiser of the GreenTree Inn, GreenTree Inn & Suites, GreenTree Hotel, GreenTree Extended Stay, and GreenTree Boutique Collection brands, serving the value to mid-scale segments throughout the United States hotel market. GreenTree continues to be an owner-centric hotel brand overseen by a group that has owned, managed and franchised hotels. Our goal is to provide an eco-friendly and value-based lodging platform to franchisees and guests alike.Based in Scottsdale, Arizona, GreenTree Hospitality Group is a franchiser of the GreenTree Inn, GreenTree Inn & Suites, GreenTree Hotel, GreenTree Extended Stay, and GreenTree Boutique Collection brands, serving the value to mid-scale segments throughout the United States hotel market. GreenTree continues to be an owner-centric hotel brand overseen by a group that has owned, managed and franchised hotels. Our goal is to provide an eco-friendly and value-based lodging platform to franchisees and guests alike.

Highgate Hotels - 8888 East Shea Boulevard - Responsibilities: Reconcile hotel cashier transactions and audit financial reports; Prepare and distribute daily reports and month-end reports; Perform guest services functions including check-in/check-out and reservations; Audit and reconcile Front Desk

The Westin Tempe is looking for a PT - Front Desk Agent to join our amazing Front Office Team!. PT - Front Desk Agent - Westin Tempe. Front Desk Agent takes part in servicing our guests around our beautiful Hotel and you'll be part of a great team of helpful people who are passionate about deliverin

This role operates in a professional hotel setting, primarily at the front desk or in the lobby area. Front Desk Agent - Overnight - Part Time. The Front Desk Agent is responsible for delivering attentive, courteous, and efficient service to all guests during check-in, throughout their stay, and at

As the first point of contact for guests and residence owners, the Front Desk Agent delivers exceptional service throughout the arrival, stay, and departure experience. In the sun-soaked ambiance of Scottsdale, Hotel Valley Ho embodies the work culture fostered by Pyramid Global Hospitality, where p

The Front Desk Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. Hotel Front

As a Hotel Reception - Front Desk Agent, you are the face of hospitality! From completing check-ins and check-outs to recommending local attractions and dining, to making special occasions exciting, there's so much joy to spread. OUR IDEAL HOTEL RECEPTION - FRONT DESK AGENT. Hotel Reception - Front

The Front Desk Agent is the first person who greets guests when they walk into the hotel. Hotel Front Desk experience preferred.

Crescent Hotels & Resorts invites you to embark on an exciting journey as a Front Desk Agent at the spectacular Remi Hotel, a new build Autograph Collection. One year of previous hotel front desk experience is highly preferred.

Home2 / Tru Scottsdale Salt River in Scottsdale, AZ is hiring a full-time Front Desk Agent to serve our hotel guests and provide them with an exceptional stay. As a Front Desk Agent, you are the face of hospitality! From completing check-ins and check-outs to recommending local attractions and dinin

Crescent Hotels & Resorts invites you to embark on an exciting journey as a Front Desk Agent at the spectacular Remi Hotel, a new build Autograph Collection. One year of previous hotel front desk experience is highly preferred.

Front Desk Agent (Full-Time And Part-Time).A Hotel Front Desk Agent is usually the first person who greets you when you walk into a hotel.Their key duties include distributing room keys, registering guests, and verifying reservations.They are also tasked with helping guests with any questions or com

Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, includ

Front Desk Agents make the first impression upon our guests by extending a Agent, Office, Business Services, Hotel.

Are you a passionate hospitality professional with exceptional interpersonal skills? Join our team as a Front Desk Agent/PT Night Audit and be the welcoming face of The Camby Hotel. Maintain a clean and organized front desk area. Apply now to become a Front Desk Agent and be part of a team committed

Keep front desk area clean and organized. Minimum of one (1) year in Front Desk Operations. In-depth knowledge of hotel Front Desk operations.

Front Desk Agent/PT Night Audit. Are you a passionate hospitality professional with exceptional interpersonal skills? Join our team as a Front Desk Agent/PT Night Audit and be the welcoming face of The Camby Hotel. This role will also have weekend Night Audit responsibilities.

Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.Assist in pre-registration and blocking of reservations when necessary.Promptly, accurately and efficiently know how and where to post all charges.Have complete working knowledge of Front O

Elevate your career as a full-time Hotel Front Desk Supervisor at Home2 Suites - Tru Scottsdale Salt River in the heart of Scottsdale, AZ where your leadership skills will shine!. YOUR NEW ROLE AS OUR HOTEL FRONT DESK SUPERVISOR. As a Hotel Front Desk Supervisor, you'll immerse yourself in an exciti

Worldwide hotel discounts and free stays at NCG Hospitality managed hotels. Join our team, a 2025 USA Today Top Workplace Winner! Now hiring a Hotel Front Office Manager at the Hampton Inn & Suites Glendale Westgate. Our friendly Hotel Front Office Manager is committed to leading a front desk team t

Job Description Millennium Hotels and Resorts is a Hong Leong subsidiary of Singapore-listed global real estate company City Developments Limited (CDL). Headquartered in Singapore, Millennium Hotels and Resorts is Singapore’s largest homegrown operator of international hotel brands spanning 4 continents and 80 strategic destinations. With a portfolio that includes timeless masterpieces to lifestyle properties, Millennium Hotels and Resorts comprises of the brands: The Biltmore, Grand Millennium, Millennium, M Social, Studio M, M Hotel, Copthorne and Kingsgate. The group also has a specially curated selection of uniquely inimitable properties under Leng’s Collection, which has been put together by our chairman, Mr. Kwek Leng Beng. At Millennium Hotels and Resorts, we pride ourselves on creating spaces that inspire our guests and ensure exceptional service. As part of our commitment to excellence, we are looking for dedicated professionals to join our team and contribute to our mission of providing memorable experiences. Our workplace fosters collaboration, accountability, and a culture of continuous improvement. Position Summary We are seeking a dynamic and dedicated individual to join our team in a pivotal role. This position involves not only the execution of essential duties but also the opportunity to contribute significantly to our overall objectives. The selected candidate will be integral in collaborating with cross-functional teams, driving projects forward, and implementing innovative solutions to complex challenges. In this role, the individual will be expected to demonstrate exceptional skills in problem-solving, communication, and adaptability while managing various responsibilities. It is crucial for the candidate to exhibit a passion for excellence and a commitment to fostering positive relationships within the organization. As part of our team, you will have the chance to grow professionally, enhance your skill set, and make meaningful contributions to the company's success. We look forward to finding a candidate who is not only qualified but also eager to be an essential part of our dynamic work environment. The Operations Specialist supports the daily operations of a 125-room resort, ensuring exceptional guest experiences while assisting with front desk, restaurant, and sales support functions. This role works closely with department leaders to help maintain smooth daily operations and ensure service standards are consistently delivered across the property. The ideal candidate is service-driven, detail-oriented, and comfortable working in a fast-paced hospitality environment while assisting leadership with operational coordination and sales-related initiatives. Key Responsibilities Operational Support • Support daily operations across the resort, including Front Desk, Food & Beverage, and guest service areas., • Assist department leaders in maintaining service standards and operational procedures., • Help coordinate communication between departments to ensure smooth day-to-day operations., • Respond to guest concerns and service issues in a professional and timely manner, escalating matters to leadership when necessary., • Monitor guest satisfaction and support efforts to maintain a high standard of hospitality., • Assist with front desk operations including check-in/check-out, room assignments, and guest requests when needed., • Support room inventory management and coordination with housekeeping., • Assist restaurant leadership during peak service periods to support smooth service flow., • Help coordinate communication between front-of-house and kitchen teams., • Assist with responding to sales inquiries, group leads, and guest event requests., • Support the coordination of group bookings, room blocks, and internal communication between sales and operations teams., • Help maintain sales tracking reports, lead logs, and follow-up communications., • Assist in preparing proposals, contracts, and event documentation as needed., • Assist with operational reporting and documentation., • Monitor operational issues and communicate them to leadership., • High school diploma or equivalent required, • 1–2 years of experience in hospitality operations, hotel front desk, food & beverage, or guest services preferred, • Strong customer service and communication skills with a guest-focused mindset, • Ability to multitask and prioritize responsibilities in a fast-paced hospitality environment, • Basic knowledge of hotel property management systems preferred (experience with Opera Cloud and Micros POS is a plus), • Strong organizational and administrative skills with attention to detail, • Ability to work collaboratively with multiple departments including Front Office, Food & Beverage, Housekeeping, and Sales, • Professional demeanor with the ability to handle guest concerns and operational challenges calmly and effectively, • Proficiency in Microsoft Office (Word, Excel, Outlook) or similar administrative tools, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability

Job Description Hotel Equities, multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable Assistant General Manager for the Fairfield Inn by Marriott West Tolleson in Tolleson, AZ. Your expertise shapes us: The Assistant General Manager will be responsible for providing exceptional service to every guest while simultaneously maximizing hotel profitability. Furthermore, the Dual Assistant General Manager will be responsible for ensuring that all hotel operations are performed professionally and adhere to the brand and company standards. Other responsibilities may include but are not limited to the following: • Directing and coordinating the activities of the front desk, housekeeping, reservations, guest service, security, and maintenance, • Maximizing ADR and Occupancy, • Coordinating communications between Sales and Operating departments, • Motivating, coaching, and training department supervisors, • Understanding financial statements and budget, including staffing guidelines, • Controlling department head schedule, expenses, and implementing cost-saving strategies, • Guiding, developing, and/or implementing policies, procedures, and systems to improve business operations, • Managing all aspects of the safety program, including training, reporting, and incentives, • Maintaining a cooperative and positive work environment You Are: • An experienced Assistant General Manager with 2+ years of supervisory hotel operations, • Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt., • Knowledgeable in financial statements and budget including staffing guidelines., • Proven ability to deliver exceptional guest service results as measured through guest satisfaction, • Great at developing, and/or implementing policies, procedures and systems to improve business operations., • Able to embrace property safety programs to include training, reporting, and incentives., • Display initiative, perseverance, and analytical skills We are: Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives. At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren’t posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests, and one another. Vision & Mission - Hotel Equities Atlanta Georgia What we can offer you: • Salary based on experience, • $48,000-$54,000 annually, • Quarterly Bonus, • Health, vision, and dental insurance, • 401(k), • Vacation, • Paid Holidays, • Opportunities for growth, • Discount programs for shopping, travel, tickets and more., • Learning & Development programs and goal setting to create big possibilities for your career. EOE/DFW Please note that this job description is not an exclusive or exhaustive list of all functions that an Assistant General Manager may be asked to perform.

Job DescriptionJoin our team, a 2025 USA Today Top Workplace Winner! Now hiring a Hotel Dual Assistant General Manager at the Courtyard Happy Valley Phoenix North. Why Youll Love Working with Us The Courtyard Happy Valley Phoenix North is managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed. How Youll Make An Impact Lead front office operations with a focus on exceptional guest service, team development, and operational efficiency to drive loyalty and revenue. Guest Experience & Team Leadership • Provide exceptional guest service while setting high service standards for the Front Desk team to follow, • Maintain regular contact with in-house guests and community clients to foster loyalty and satisfaction, • Supervise team, including hiring, training, scheduling, and performance managementOperational Excellence, • Cultivate a supportive, inclusive, and engaging work environment where team members can thrive, • Ensure the safety of guests and team members by upholding all safety procedures and standards, • Support service quality by addressing guest concerns and initiating prompt, effective solutionsFinancial & Front Office Administration, • Maximize revenue and occupancy through accurate room sales, upselling, and future reservation practices, • Assist with accounting functions including billing, reporting, and financial reconciliation, • Three years of related work experience in hotels, • At least two years in a hospitality management position, • Strong organizational skills and attention to detail, • Ability to handle pressure with poise and finesse, • Strong leadership and a professional image, • Strong customer service skills to include problem-solving and complaint resolution Career Development • Personalized career pathing and skill development, • Leadership and mentorship programs, • Educational and certification reimbursementTeam Member Perks, • Worldwide hotel discounts and free stays at NCG Hospitality managed hotels, • Catch of the Day earn bonuses for going above and beyond to support team and guests, • Everyone Sells earn cash for bringing in business to our properties, • Paid Volunteer hours Earn money for community serviceHealth & Wellness Benefits, • Medical, dental, and vision plans, • Paid sick time and Paid Time Off, • Virtual telehealth access and employee assistance resources, • Monthly health and fitness reimbursement programsFinancial Support, • Same-day pay options, • Referral bonus earn cash for bringing great team members, • 401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%, • Health Savings Account

A prominent hotel in Tempe seeks a front desk operator to provide exceptional customer service during the night shifts.

Position directs and works with managers and emp Front Desk, Guest Service, Manager, Front Desk Manager, Customer Service, Office Manager, Hotel. Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/ Door Sta

Pyramid Global Hospitality - 5101 North Scottsdale Road - Responsibilities: Greet and welcome guests upon arrival, creating a positive first impression; Handle check-ins and check-outs efficiently and accurately, ensuring guest satisfaction; Manage reservations, process payments, and maintain accura

Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests th Front Desk, Agent, Guest Experience, Hotel.

Crestline Hotels & Resorts - JobID: J9eeba1f0af1743b0b83a6484ce4954c4-1 [Guest Service / Concierge] As a Front Desk Agent at Crestline Hotels & Resorts, you'll: Greet guests and manage check-in/check-out processes efficiently; Handle guest inquiries and provide information about hotel services and l

OUR IDEAL HOTEL RECEPTION - FRONT DESK AGENT. Hotel Reception - Front Desk Agent. Hotel Reception - Front Desk Agents.

The Front Desk Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction.This positio

Job Description King's Fish House started as a unique Southern California quintessential American fish house, and quickly became a Southland fixture, from Calabasas, Orange County, Inland Empire, San Diego, San Jose to Arizona and Nevada! King's Fish House is one of our six concepts at King's Seafood Company, which has been a family owned restaurant business and Southern California based company since 1945. King’s Fish House offers an upscale and polished environment. Our kitchens are open with state-of-the-art equipment. Our menus are printed daily and reflect the depth, breadth and availability of fresh products that are sure to delight our guests. Our craft cocktails, extensive wine list, and raw bar offerings are designed to impress and keep our guests returning. Combined with hospitality from the heart--it's a winning combination! Here's What We'll Bring To The Table for Senior Restaurant Manager: • Competitive Salary: $80,000 - $90,000 based on experience + realized bonus, • Paid Vacation and Sick Days, • Dining Discount for you and up to 5 guests, • 401k with a Match, • Education Reimbursement Your career path is driven by your own goals and we are prepared to give you all the tools needed to take you to any level of leadership you desire. A successful manager with us, is “standards-driven” and vigilant, showing a high-level of integrity in their work. They always interact with crewmembers and Guests in a professional manner and take a positive approach to resolving issues. Essential Responsibilities for Restaurant Manager: • Oversees the daily operations from ordering, purchasing, receiving, storage, and preparation of all food products to guest relations, flow of business, and service standards., • Oversees the flow of the business during business hours. Being active in all areas of the restaurant (front desk, bar/lounge, kitchen, and main dining room) for the whole dining period. Walking the building to ensure all areas of service are being met to company standards and course correcting when needed., • Responsible for financial operations of restaurant: accuracy of safe, change orders, and bar banks, reconciliation of tips, coding invoices, calling vendors when needed, manages one operating account and troubleshooting variances., • Responsible for all human resource related to the crew., • Forecasting the need for product based on inventory counts, • Writes the schedules for at least one of the workgroups: Server, Bartender, Host, Busser, supervisors, • Participates in creativity of developing incentive programs, generating sales and marketing services., • Ensures that all food products meet company recipe specifications for preparation and quality., • Recognition of crewmembers (coaching), • Makes labor management decisions each shift, • At least 21 years of age, • Two years of experience as a Manager, • College degree in a related field, i.e., business or hotel and restaurant management, preferred, • Flexible schedule required-able to work nights, weekends and holidays, • Good longevity in current and past positions, • Ability to lift up to 40 lbs., 10-20 is typical, • Ability to reach up to 6 feet, 2-4 is typical, • Ability to move through 24 inch aisles and spaces as small as 12 inches

Job Description * APPLY ONLY IF YOU ARE GOING TO SHOW UP FOR AN INTERVIEW* * SMALL INDEPENDENT HOTEL ONLY 48 ROOMS* Must be professional and dress professional uniform shirt is required We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. *Hiring All shifts morning shifts 6am-2pm AND 2nd shift 2pm-10pm 10pm-6am Responsibilities • Perform all check-in and check-out tasks, • Manage online and phone reservations, • Inform customers about payment methods and verify their credit card data, • Register guests collecting necessary information (like contact details and exact dates of their stay), • Welcome guests upon their arrival and assign rooms, • Provide information about our hotel, available rooms, rates and amenities, • Respond to clients’ complaints in a timely and professional manner, • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs, • Upsell additional facilities and services, when appropriate, • Work experience as a Hotel Front Desk Agent, Receptionist or similar role, • Understanding of how travel planning websites operate, like Booking and TripAdvisor, • Customer service attitude, • Excellent communication and organizational skills

Job Description We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. Responsibilities: • Register and assign rooms to guests, • Confirm phone and online reservations, • Respond to guest needs, requests, and complaints, • Collect payment from departing guests, • Keep records of occupied rooms and guests, • Previous experience in customer service, front desk service, or other related fields, • Ability to build rapport with guests, • Strong organizational skills, • Excellent written and verbal communication skills, • Must have open availability for hotel needs 3p-11p 11p-7a shifts, • Must be able to work weekends

Job Description King's Fish House started as a unique Southern California quintessential American fish house, and quickly became a Southland fixture, from Calabasas, Orange County, Inland Empire, San Diego, San Jose to Arizona and Nevada! King's Fish House is one of our six concepts at King's Seafood Company, which has been a family owned restaurant business and Southern California based company since 1945. King’s Fish House offers an upscale and polished environment. Our kitchens are open with state-of-the-art equipment. Our menus are printed daily and reflect the depth, breadth and availability of fresh products that are sure to delight our guests. Our craft cocktails, extensive wine list, and raw bar offerings are designed to impress and keep our guests returning. Combined with hospitality from the heart--it's a winning combination! Here's What We'll Bring To The Table for Restaurant Manager: • Competitive Salary: $70,304 - $80,000 based on experience + realized bonus, • Paid Vacation and Sick Days, • Dining Discount for you and up to 5 guests, • 401k with a Match, • Education Reimbursement Your career path is driven by your own goals and we are prepared to give you all the tools needed to take you to any level of leadership you desire. A successful manager with us, is “standards-driven” and vigilant, showing a high-level of integrity in their work. They always interact with crewmembers and Guests in a professional manner and take a positive approach to resolving issues. Essential Responsibilities for Restaurant Manager: • Oversees the daily operations from ordering, purchasing, receiving, storage, and preparation of all food products to guest relations, flow of business, and service standards., • Oversees the flow of the business during business hours. Being active in all areas of the restaurant (front desk, bar/lounge, kitchen, and main dining room) for the whole dining period. Walking the building to ensure all areas of service are being met to company standards and course correcting when needed., • Responsible for financial operations of restaurant: accuracy of safe, change orders, and bar banks, reconciliation of tips, coding invoices, calling vendors when needed, manages one operating account and troubleshooting variances., • Responsible for all human resource related to the crew., • Forecasting the need for product based on inventory counts, • Writes the schedules for at least one of the workgroups: Server, Bartender, Host, Busser, supervisors, • Participates in creativity of developing incentive programs, generating sales and marketing services., • Ensures that all food products meet company recipe specifications for preparation and quality., • Recognition of crewmembers (coaching), • Makes labor management decisions each shift, • At least 21 years of age, • Two years of experience as a Manager, • College degree in a related field, i.e., business or hotel and restaurant management, preferred, • Flexible schedule required-able to work nights, weekends and holidays, • Good longevity in current and past positions, • Ability to lift up to 40 lbs., 10-20 is typical, • Ability to reach up to 6 feet, 2-4 is typical, • Ability to move through 24 inch aisles and spaces as small as 12 inches

Job DescriptionBenefits: • Employee discounts, • Opportunity for advancement, • Flexible Scheduling, • Career Advancement Opportunities Responsibilities • Monitor the maintain knowledge of hotel operations and activities, • Take reservations and answer questions via phone, email, and in-person, • Build rapport with guests and identify their needs through friendly conversation and open-ended questions, • Describe the features and amenities of guest rooms, • Ensure compliance with health and quality standardsQualifications, • Friendly and outgoing personality, • Familiarity with hospitality industry standards, • Proficient in English; knowledge of other languages is a plus, • Computer literacy, • Able to resolve issues with a customer-focused orientation, • Able to lift 30 pounds

Job Description Elevate your career as a full-time Hotel Front Desk Supervisor at Home2 Suites - Tru Scottsdale Salt River in the heart of Scottsdale, AZ where your leadership skills will shine! GREAT PAY • Hotel discounts, • Medical, dental, and vision insurance Ready to lead and make a real impact while earning great pay and benefits? Take the next step by applying today and unlock the door to your exciting new journey! YOUR NEW ROLE AS OUR HOTEL FRONT DESK SUPERVISOR This office management role works a full-time schedule with some weekends and holidays as needed. As a Hotel Front Desk Supervisor, you'll immerse yourself in an exciting role with diverse office management responsibilities. Your day will be filled with overseeing market inventory, efficient ordering of supplies, creating schedules for the breakfast and front desk teams, supporting group reservations, and providing hands-on leadership when the front desk and breakfast departments need that extra touch. Be the catalyst for bringing our vision to life, shaping exceptional experiences, and steering our journey forward. OUR IDEAL HOTEL FRONT DESK SUPERVISOR Ask yourself: Are you ready to lead our dynamic front desk team with empathy and precision? Can you deliver exceptional care to both our guests and team members? If your answer is a resounding "yes" and you meet the requirements below, then we're looking for someone just like you to join our ranks as a Hotel Front Desk Supervisor! • Front desk supervisor/manager experience, • Flexibility to cover shifts as needed, including mid-shift, weekends, and holidays COME THRIVE WITH US! Founded in 2020, our extended-stay hotel provides exceptional modern comfort for our guests. We offer an upbeat and memorable experience for all who come and visit. Our amazing team members are bright, friendly, and passionate about serving our guests. They come to work each day with a smile! In order to hire and retain exceptional employees, we offer competitive compensation, generous benefits, and a great work environment. Our team at Tru / Home2 Suites is wonderful and would love to welcome you! Our initial application process is swift, effortless, and mobile-friendly. Apply now and take your first step toward delivering exceptional guest experiences in Scottsdale. Your future starts here! Job Posted by ApplicantPro

Job Description Hilton Phoenix Airport - 2435 S 47th Street Phoenix, AZ 85034 JOB SUMMARY The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. QUALIFICATION STANDARDS Education & Experience: • College course work in related field helpful., • Experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Computer experience required., • Customer Services experience preferred. Physical requirements: • Flexible and long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Ability to stand during entire shift. General Requirements • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs. Fundamental Requirements • Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards., • Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable)., • Answer guest inquires about hotel services, facilities and hours of operation in a timely manner., • Ensure logging and delivery of packages, mail and messages to guests and meeting rooms., • Review Front Office log and Trace File daily., • Answer inquires from guests regarding restaurants, transportation, entertainment, etc., • Follow all cash handling and credit policies., • Be aware of all rates, packages and special promotions as listed in the Red Book., • Be familiar with all in-house groups., • Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario., • Be familiar with hospitality terminology., • Have knowledge of emergency procedures and assist as needed., • Handle check-ins and checkouts in a friendly, efficient and courteous manner., • Use proper two-way radio etiquette at all times when communicating with other employees., • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system., • Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner., • Be able to complete a bucket check, room rate verification report, and housekeeping report., • Balance and prepare individual paperwork for closing of shift according to hotel standards., • Maintain and market promotions and guest programs., • Maintain a clean work area., • Assist guests with safe deposit boxes.

Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Night Auditor for the Staybridge Suites in Scottsdale Arizona Night Auditor (Overnight Shift 11 PM-7 AM) Job Purpose: The Front Desk Night Auditor is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. • Check guests in, issue room keys, and provide information on hotel services and room location., • Ensure required identification is taken from guests at check-in in line with local legislative requirements., • Answer phones in a prompt and courteous manner., • Up-sell rooms where possible to maximize hotel revenue., • Answer, record and process all guest calls, messages, requests, questions or concerns., • Record guest preferences in the system., • Check guests out, including resolving any late or disputed charges., • Accurately process all cash and credit card transactions using established procedures., • Issue, control and release guest safe-deposit boxes in line with hotel procedures., • Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up., • Take action to solve guest problems/complaints using appropriate service recovery guidelines., • Follow established hotel safety protocols and procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty., • May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes., • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. High School diploma /Secondary qualification or equivalent. Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards. This job requires the ability to perform the following: • Frequently standing up behind the desk and front office areas., • Carrying or lifting items weighing up to 50 pounds / 23 kilograms., • Handling objects, products and computer equipment., • Being passionate about people and service., • Strong communication skills are essential when interacting with guests and employees., • Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc., • Basic math skills are used frequently when handling cash or credit., • Problem-solving, reasoning, motivating, and training abilities are often used., • Team Driven and Values Based Culture, • Medical/Dental/Vision, • Vacation & Holiday Pay, • Same-day pay available, • Employee Assistance Program, • Career Growth Opportunities/ Manager Training Program, • Reduced Room Rates throughout the portfolio, • Third Party Perks (Movie Tickets, Attractions, Other), • 401(k), • Employee assistance program, • Employee discount, • Flexible schedule, • Flexible spending account, • Life insurance, • Parental leave, • Referral program

Job Description Front Desk Agent – Hilton Embassy Suites Paradise Valley, Arizona Be the smile that welcomes every guest! We’re looking for a friendly, customer-focused Front Desk Agent to join our Hilton family. As the first point of contact for our guests, you’ll create a warm and memorable experience from check-in to check-out. If you love helping people and have a passion for hospitality, we’d love to meet you! What You’ll Do • Welcome guests with a genuine smile and friendly attitude, • Check guests in and out, manage reservations, and handle payments, • Provide helpful information about hotel amenities and local attractions, • Answer calls, handle guest requests, and resolve concerns with care, • 2 years prior front desk, receptionist, or hospitality experience preferred, • Experience with Hilton PEP system a plus, • A positive attitude and strong communication skills, • Great attention to detail and organizational skills, • Competitive pay and great team environment, • Hilton travel discounts worldwide, • Excellent benefits for you and your family Monday & Tuesday Afternoon/Eves, weekends as needed.