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Job DescriptionCompany Description Company Info: Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry. Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro. Destination Monro -Your Career is Here! Job Description About the Role: The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Manager. Reporting to the District Manager, the Store Manager is responsible for providing the day-to-day leadership to the store and teammates, including selecting, coaching, and developing store teammates. This position supports Monro’s vision to be America’s leading auto and service tire service centers, trusted by our guests as the best place in their neighborhoods for quality automotive service and tires by promoting products and services to guests. Responsibilities: * Develop sales and technical teammates to produce a consistent 5-star Guest experience. * Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products and the automotive industry. * Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty. * Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services. * Provide direction and oversight to other technicians and assist where needed with services/repairs. * Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates. * Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses. * Responsible for inventory management to include pulling tires and parts, unloading and stocking inventory. * Audit courtesy inspections performed by teammates. * Ensure store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition. * Schedule guest appointments and assign teammates according to their skill level for efficient and timely completion of vehicle services/repairs. * Achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions. * Attend to all guest needs in areas of sales, service, complaints, and adjustments. * Build guest relationships to maximize customer satisfaction, loyalty, and retention. * Assist teammates in conveying repair and service needs to guests. * Understand and adhere to company policies and procedures, Governmental standards including environmental codes, and ASNI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures. * Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules. * Operate, utilize, and maintain all equipment safely in accordance with Monro and equipment manufacturer guidelines including lifts, welders, brake lathes, etc. * Perform other duties as assigned and required. Profile Summary: * Guest and team focused mindset with extensive experience in customer-facing, customer-centric environments * Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports. * Business mentality with the drive to exceed established goals. * Possess basic math skills to calculate figures and amounts such as discounts, interest, and percentages. * Proactive with demonstrated proficiency in multi-tasking within a fast-paced environment. * Ability to take initiative in identifying problems, collecting data, and establishing facts to produce practical decisions and solutions. * Ability to effectively mentor, coach and develop teammates. * Ability to problem solve and resolve customer complaints. Qualifications Qualifications: * High School Diploma or equivalent. * Demonstrated leadership experience in a retail/sales environment. * Proven ability to manage, drive and deliver financial results while controlling costs. * Ability to influence and motivate a team to achieve set goals and objectives. * Ability to problem solve, manage inventory, merchandising, and customer service. * Communications skills to effectively communicate with teammates and guests. * Complete all Monro required training with the guidelines and timing provided. * Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) Additional Information Work Environment & Physical Requirements: This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. General Service Technicians must be able to complete the following but not limited to: • Ability to work flexible hours, days, evenings, weekends, and holidays., • Must be able to see, and lift, carry and stock merchandise and supplies up to 50 lbs. without assistance., • Frequent standing and walking for long periods of time., • Performance based incentives, • Paid vacation for Full Time Teammates, • 401k eligibility immediately upon hire, • Direct Deposit, • Employee Discounts, • Healthcare, Vision, and Dental for Full time Teammates, • Employee Access Perks Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. Compensation: The yearly salary for this role is $50,000-$65,000. This role is eligible for additional compensation and incentives. Pay will be determined based on experience level. Your next Destination! Growth Opportunity: At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers. Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job DescriptionAt BoxLunch, we’re committed using our love of pop culture to do something amazing: eliminate hunger. With every $10 spent, we donate a meal to Feeding America that directly benefits the communities we are in. As a BoxLunch Part-Time Assistant Manager – Level 1, you’ll be a huge part of our success by supporting the store leadership team in providing the best customer experience, ensuring that fellow fans can get their hands on the merch they love. You’ll use your fandom knowledge to help train new recruits and ensure their success, and also support the management team in daily operations and meeting sales targets. WHAT YOU'LL DO • Provide an amazing shopping experience that will encourage customers to return. They’ll be impressed by your product knowledge, customer experience skills, and use of the Force, • Step in and step up when needed. You’ll cover the sales floor and provide leadership support when your Manager gets pulled away, • You’ve got the keys to the kingdom, and you’re not afraid to use them! You’ll open and close the store, as needed, • Work the register; you’ll process sales transactions and use your fandom knowledge to drive add-on sales using additional benefits such as BOPIS and curbside pickup. We’ll need you to also be able to close out the register and communicate and shortages or overages to your Store Manager, • Understand store sales plan, comp sales goals, and key KPIs: UPT and ADT, • Assist with planogram changes including store map, wall, fixture, & merchandising mix, • Let your voice be heard! You’ll communicate fashion trend information to management and respective HQ partners, • While we welcome wizards, we don’t like it when spells are stolen. You’ll work with Store Management to ensure there’s no misuse of spells and wizardry around theft, • Support the maintenance of the mother ship; you’ll help keep the stock room organized and the store tidy, • Help develop and retain a super collaborative, passionate team to run your store alongside you, • Any other activities as assigned by your Store LeaderWHAT YOU'LL NEED, • At least 1 year of retail store experience. If you’re passionate about philanthropy & all things pop culture, you're in the right place!, • You have Avenger-like skills: communication, time management, professionalism, operations, and a drive to develop your peeps, • You'll have to be at least 18 years of age to join the fandom force, • A high school diploma or GED equivalent, • The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual’s education, location, meeting the minimum job requirements for the role, training, and experience, will determine the final salary for potential new hires.

Job DescriptionAt BoxLunch, we’re committed using our love of pop culture to do something amazing: eliminate hunger. With every $10 spent, we donate a meal to Feeding America that directly benefits the communities we are in. We’re on the search for a Part-Time Assistant Manager – Level 2 that will help lead our civic minded, pop culture driven brand. You’ll support the Store Manager in achieving store objectives with regards to hitting sales targets, recruiting, and development. You’re Harry Potter and Luke Skywalker rolled into one; you can handle anything that comes your way while driving sales and building lifelong relationships with our customers. WHAT YOU'LL DO • Support your Store Manager in achieving the sales plan and/or comp sales goals. It’s not all about the Benjamins, but then it kind of is, • Help recruit, develop, and retain a super collaborative, passionate team to run your store alongside you, • You’re the store’s #1 fan – you’ll create buzz and customer engagement through promotion of new products, use social media platforms, and additional benefits such as BOPIS and curbside pickup, • Provide leadership around running an operationally sound business; you’ll bring the right balance of ops, delegation/autonomy, and customer-first selling practices, • Keep watch (like the Night’s Watch) on shrink/loss prevention, payroll hours, and associate schedules, • Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback, • Run sales reports and use data to help guide your strategy to hit sales targets, • You’ll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time. In short, you’ll deliver the goods!, • Every Frodo needs a Fellowship! In partnership with your Store Manager, you’ll develop your team of loyal associates that are high-performing and customer-focusedWHAT YOU'LL NEED, • At least 1-2 years of retail store management experience. If you’re passionate about philanthropy & all things pop culture, you're in the right place!, • You’ve led teams to success and want to experience more of it. You’ll have skills to pay the bills: communication, recruiting, operations (payroll, reporting, scheduling, merchandising), and be a developer of your peeps, • You have Avenger-like skills: communication, time management, professionalism, operations, and a drive to develop your peeps, • You'll have to be at least 18 years of age to join the fandom force, • A high school diploma or GED equivalent. If you have a degree, even better, • Roll with the punches. Retail is a fast-changing industry and you like catching curveballs thrown your way, • The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual’s education, location, meeting the minimum job requirements for the role, training, and experience, will determine the final salary for potential new hires.

Job Description Job Title: Assistant Store Manager Department: Retail Reports To: Store Manager POSITION SUMMARY Responsible for supporting the Store Manager regarding all aspects of the retail store including sales, customer service, operations, human resources, training, visual merchandising, loss prevention PRIMARY DUTIES AND RESPONSIBILITIES Customer Service • Notifies the Store Manager of hiring needs/floor coverage shortage, • Assist Store Manager in finding new employees, • Understands and communicates Company discount policy, • Assists Store Manager in controlling payroll budget, • Schedules staff efficiently, • Assists Store Manager with staff scheduling, • Understands progressive discipline procedures, • Follows corrective action process fairly and follows company policies and procedures and documents corrective action issues in appropriate form, • Stays constantly aware of loss prevention, • Shares ideas received from staff and customers with the Store Manager, • Understands the details of upcoming promotions, • Makes deposits correctly and ensures paperwork is accurate, • Know correct opening and closing procedures, • Knows correct procedure for reconciling cash drawer with register tape, • Follows correct procedures for issuing refunds, • Documents petty cash, safe money, • Ensures accuracy regarding merchandise that is received and shipped, • Conducts regular spot checks on store inventory, • Ensures that displays are clean and current, • Ensures selling floor is maintained, organized, and set to company guidelines, • Manage the daily activity of the sales floor, backroom, and cash register area according to company policy KNOWLEDGE AND SKILLS • Strong managerial skills, • Strong selling and communication skills, • Excellent product knowledge, • Strong knowledge of company history, corporate structure, and target market, • Knowledge of the competition and their prices, • Strong knowledge of POS systems ESSENTIAL PHYSICAL REQUIREMENTS • Ability to work varied days/hours, • Ability to climb ladders, • Ability to occasionally push, pull and lift more than 25 lbs. EDUCATION AND WORK EXPERIENCE • High school or equivalent, • One or more years of Store management experience in a retail environment

Job Description Job Title: Assistant Store Manager Department: Retail Reports To: Store Manager POSITION SUMMARY Responsible for supporting the Store Manager regarding all aspects of the retail store including sales, customer service, operations, human resources, training, visual merchandising, loss prevention PRIMARY DUTIES AND RESPONSIBILITIES Customer Service • Notifies the Store Manager of hiring needs/floor coverage shortage, • Assist Store Manager in finding new employees, • Understands and communicates Company discount policy, • Assists Store Manager in controlling payroll budget, • Schedules staff efficiently, • Assists Store Manager with staff scheduling, • Understands progressive discipline procedures, • Follows corrective action process fairly and follows company policies and procedures and documents corrective action issues in appropriate form, • Stays constantly aware of loss prevention, • Shares ideas received from staff and customers with the Store Manager, • Understands the details of upcoming promotions, • Makes deposits correctly and ensures paperwork is accurate, • Know correct opening and closing procedures, • Knows correct procedure for reconciling cash drawer with register tape, • Follows correct procedures for issuing refunds, • Documents petty cash, safe money, • Ensures accuracy regarding merchandise that is received and shipped, • Conducts regular spot checks on store inventory, • Ensures that displays are clean and current, • Ensures selling floor is maintained, organized, and set to company guidelines, • Manage the daily activity of the sales floor, backroom, and cash register area according to company policy KNOWLEDGE AND SKILLS • Strong managerial skills, • Strong selling and communication skills, • Excellent product knowledge, • Strong knowledge of company history, corporate structure, and target market, • Knowledge of the competition and their prices, • Strong knowledge of POS systems ESSENTIAL PHYSICAL REQUIREMENTS • Ability to work varied days/hours, • Ability to climb ladders, • Ability to occasionally push, pull and lift more than 25 lbs. EDUCATION AND WORK EXPERIENCE • High school or equivalent, • One or more years of Store management experience in a retail environment