Experienced Auto Glass Installation Technician
1 month ago
Latham
At the front line of the Safelite experience, the Auto Glass Technician is an entrepreneurial, hands-on professional that leverages their Safelite training, industry-leading tools and technology to complete repairs, replacements and recalibrations in the shop and on the go with our Mobile Glass Shop offerings. What You Will Do • Provide all vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop in the most efficient manner, focusing on safety, quality and exceptional customer service. Clean customer vehicles after every job., • Recalibrating automotive safety systems, including trouble-shooting and completing diagnostic testing., • Proficiently operate Safelite's tools and technologies, including: True Seal, Ezi-Wire, Glass Table System (GTS), chemicals (as required by the "Safelite Way of Fitting", work order and customer administration systems, and Safelite's handheld Mobile Resource Management (MRM) technology., • Safely operate company and customer vehicles throughout the workday., • Communicate with all scheduled customers in-person, via text, and on the phone; present, promote and sell Safelite promotional items and services to customers., • Performs other duties as assigned. Complies with all policies and standards. What You'll Get • Competitive weekly pay ranging from $24.00 - $28.00/hour., • Earn $5/set of wiper blades when added for customer safety., • Potential to be promoted in your first year! Earn a starting pay of $28/hour as a Senior Tech & $30.50/hour as a Master Tech. Technician career levels determined based on performance metrics demonstrating efficiency, quality, and customer satisfaction., • A benefits package valued at more than $10k*. Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days., • Program to buy additional PTO or sell unused time up to 16 hours., • Up to $5,250 annually in tuition reimbursement., • Paid training and all the tools and resources you'll need to be successful. Education Qualifications • High School Diploma GED/Equivalent Preferred, • Valid state-issued driver's license any other license(s) (as required by federal, state and local laws) to operate a company vehicle. Required, • Safelite SafeTech certification Required Experience Qualifications • Must be 18 years of age or older. Required Skills and Abilities • Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds, • Ability to stand for extended periods, work in tight spaces, bend and twist body, • Ability to use a variety of hand tools and power tools safely and effectively, • Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in-cab vehicle safety camera / video surveillance technology, • Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations, • Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods, • Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the "Safelite Way of Fitting", • Ability to work scheduled days, with flexibility on start and end times to accommodate customer's needs, • Proficiency in using computerized diagnostic tools to complete recalibrations and trouble-shoot issues, • Problem-solving and ability to trouble-shoot issues, independently and collaboratively, • Ability to read, write and interpret the English language and technical directions, • Ability to communicate orally (via phone) and written (via computer or other electronic means), • Ability to maintain a professional appearance, adhering to Company uniform and PPE policies, • Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures)