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Job Description OUR MISSION We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond. Today, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person's cancer journey: caregivers, oncologists, health plans, and employers. As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer. Looking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you're inspired to make cancer care more human and to help reimagine what's possible, we'd love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters. WHAT YOU'LL DO As an Oncology Nurse Team Lead, you will oversee and manage one or more of our frontline nurse teams, ensuring their ability to deliver the highest standards of clinical care and operational efficiency as they advocate, coach, and provide members with clinical guidance throughout their care journey. Reporting to the Nurse Manager, you will manage clinical escalations, provide ongoing training, coaching, and mentoring to your teams, drive the productivity and performance of your team, and foster cross-team collaboration. This role is pivotal in driving individual and team performance, identifying opportunities for quality improvement initiatives and enhancing Thyme Care's service offerings by effectively communicating feedback to our clinical leadership from members, providers, and your teams. To excel in this role, you must demonstrate strong leadership and mentorship capabilities, with a proven track record of managing hourly staff and high-performing nurse teams. You are a proactive problem solver who views challenges as opportunities for growth and is committed to continuous improvement. Experience in healthcare, particularly in oncology, as a nurse navigator or case manager is essential. Knowledge and an understanding of provider and health plan operations are also beneficial. After your first three months, you will: • Have completed Nurse training and demonstrated competencies in a Nurse role., • Know our Care Team policies and procedures, escalation pathways, communications best practices, and documentation standards backward and forward, and actively share ideas on improving them., • Be on the path to becoming an expert on our Thyme Care systems, tools, technology, partners, and expectations., • Directly manage and serve as an escalation point to a team of Oncology Nurses, including but not limited to escalated member or caregiver interactions and process-related questions or issues., • Have built strong, trusting relationships with your team and leadership, where listening and empathy are the foundation for every interaction., • Lead team meetings such as weekly team huddles to drive queue management, prioritization, and performance, and ultimately establish targeted support plans., • Act as an air traffic controller by monitoring assignments and ensuring queues are effectively and efficiently managed., • Understand the performance of your direct team members, both quality and productivity and address issues and challenges through coaching, mentorship, and performance improvement plans., • Understand the skills, qualities, and experience that set a candidate up for success and participate in the oncology nurse interview loop., • Support our nurses in identifying and prioritizing member needs and assisting them with care coordination and clinical support such as symptom management, nutritional support, discharge coordination, connecting members to high-quality providers, and preventing readmissions., • Provide clinical expertise in medical, behavioral, and crisis management., • Provide support on building and maintaining resources, optimizing schedules, and contributing to updating staffing requirements, project initiatives, and policies and procedures., • Provide support in conducting root-cause analyses to identify knowledge, data, or procedure gaps., • Drive engagement and promote the Thyme Care vision and strategy., • Be available for urgent clinical escalations and clinical consult support., • Provide Nurse overflow, holiday, and on-call coverage support as needed. People-first. Thyme Care's mission and members matter to you deeply. A BSN. You must have a Bachelor of Science Degree in Nursing, a multi-state, unrestricted Registered Nurse (RN) compact license, and a willingness to obtain additional state licenses, as needed. Experience. You have at least 8 years of nursing experience, with 2 years as a people manager in oncology and/or case management. Additionally, you are certified as an Oncology Certified Nurse (OCN), Advanced Oncology Certified Nurse (AOCN), Advanced Oncology Certified Nurse Specialist (AOCNS), or Certified Case Manager (CCM). Team player. You're a strong collaborator who understands what it's like to lead a team in a growing and evolving environment. You'll ensure your team meets and exceeds the standards set while collaborating with the rest of the organization. Effective listener and communicator. You are winsome and articulate, but you always start with listening and hearing what may not be voiced because you listen intently to others. You build rapport and excellent working relationships with your team, leadership, and stakeholders. Comfort with ambiguity. You have a proven track record of success within scaling businesses, fast-paced environments, and startups. You understand that rapid changes to the business, strategy, organization, and priorities is par for the course… and part of the adventure. Coach. You know your team's strengths and what motivates them, and you strive to keep morale high while constantly challenging them to beat their best and never lose sight of the goal. Grit. You're never afraid to get your hands dirty, but you can also take a step back and connect the company's strategy to your team's performance and execution. A desire to learn how to use new technologies. We are a technology company focused on interacting with folks during the season when they need it most. Experience with video chatting, Google Suite, Slack, electronic health records or comfort in learning new technology is essential. Identify priorities and take action. You know how to identify and prioritize your team's needs and do what it takes to address urgent and essential needs immediately. Bias to action. You're a self-starter and don't need anyone to tell you when to do something. You're always solving problems and going the extra mile for others. OUR VALUES At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don't choose. Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on several factors, including qualifications, experience level, skillset, and balancing internal equity relative to other Thyme Care employees. The base salary for this role is $103,500. The salary range could be lower or higher than this if the role is hired at another level. We recognize a history of inequality in healthcare. We're here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer. Be cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email.

Job DescriptionLocations Available: Odyssey House Leadership Center 309-311 6th Street New York, NY 10003 EDGECOMBE RESIDENTIAL TREATMENT PROGRAM 611 Edgecombe Avenue New York, NY 10032 Lafayette 1264 Lafayette Avenue Bronx, NY 10474 Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare MAJOR FUNCTIONS: The Director of Residential Treatment Program (OASAS) is responsible for the day to day operation and coordination of an OASAS 819 certified and funded residential services program. She/he is responsible for oversight of job performance, guidance of all program employees and for the direct supervision of designated subordinate staff. The Director of Residential Treatment Program (OASAS) is responsible for maintaining OASAS regulatory compliance and assuring that programs operate in accordance with Odyssey House organizational standards. SPECIFIC DUTIES & RESPONSIBILITIES: • Develop and monitor program systems, policies and procedures., • Maintain good relations with and act as liaison to the state monitoring agency., • Act as liaison to funding and referral sources, the community-at-large, and the corporate officers., • Assure that all Utilization Review, Quality Assurance and Incident Reporting activities are conducted in accordance with Odyssey House policies and applicable regulatory standards., • Supervise the maintenance of adequate and up-to-date records on all residents, as well as supervise record-keeping responsibilities of staff in accordance with applicable regulatory standards and Odyssey House policies., • Ensure clinical and operational support coverage for facility and maintain on call telephone accessibility on an ongoing basis, • Monitor admissions procedure to ensure compliance with OASAS guidelines, • Accurately submit and review data submitted to HRA STARS., • Responsible for ensuring the overall cleanliness and maintenance of the facility; ensure compliance with safety and physical plant standards., • Prepare all proposals and reports as needed., • Acts as resident advocate, assuring that all residents’ rights are respected and that all grievances and complaints are addressed in a timely and equitable manner in accordance with all applicable laws and regulations., • Prepare monthly reports for the Senior Manager responsible for clinical oversight., • Prepare annual work plan., • Responsible for all personnel actions, including recruitment, hiring, evaluation, promotion, disciplinary action and separation of program staff., • Assures that all program staff members are adequately trained, • Provides and implements formal orientation plan to newly hired direct subordinate staff., • Provides direct supervision for designated staff as per Odyssey House policies., • Prepare written annual evaluations on staff under his/her supervision. Review evaluations of all program staff., • Comply with all OASAS regulations and participate in the certification process., • Conduct regular clinical and administrative meetings with staff., • Provide ongoing training for program staff and participate in Odyssey House in-service trainings., • Lead quality management activities., • Other relevant duties as assigned by the applicable Senior Management supervisor.REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES, • Master’s Level Clinical Degree preferred or Bachelor’s Degree and 5 years administrative or clinical experience working with target population., • 2 years experience in administration and one year in a clinical, mental health, housing or chemical dependency setting., • Qualified Mental Health Professional (e.g. LCSW, LMSW, LMHC, CRC, Ph.D., MSN, CASAC etc.)., • Proficiency with computer operation (Microsoft Word, Excel, Electronic Health Record and Outlook programs, • Must be able to work a flexible schedule., • This position will require availability as needed including on call responsibilities. Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description TITLE: Clinical Coordinator REPORTS: Program Director LOCATION: 113 East 123rd St. New York, NY 10035 Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Legal Assistance through ARAG, • Optum Financial Service through ConnectYourCare, • Assist in the implementation and monitoring of policies and procedures and clinical support services., • Provide case management services to all AOT residents., • Provide crisis intervention services., • Facilitate Family Outreach Program., • Assist Program Director in monitoring Utilization Review, Quality Assurance, and Incident Review activities., • Ensure that staff maintains accurate and confidential records that comply with external monitoring agency standards and internal policy and procedures., • Ensure completion of all scheduled House Monitor security runs., • Guide staff in protocols for supervising visits from family and friends., • Orient and train new clinical staff., • Prepare all proposals and reports as needed., • Conduct regular clinical and administrative meetings with staff., • Ensure supervision for staff as per Odyssey House internal policies., • Prepare written six-month evaluations on staff under his/her supervision., • Meet bi-weekly for supervision with Program Director., • Bachelor's Level Clinical Degree and three (3) years of experience working in a clinical, mental health, housing or chemical dependency setting preferred., • One (1) year experience of supervision experience preferred., • Candidate should be in pursuit of a professional credential that will ensure their status as a QMHP., • Must be able to work a flexible schedule.