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Job Description Partnership for Children of Essex (PCE) is currently seeking a Care Manager Supervisor. We are looking for an exceptional individual who is motivated and committed to providing outstanding service each and every day to children and families in Essex County. Key responsibilities include: • Advance the mission and values of the Partnership for Children of Essex on behalf of staff, children and families., • Supervise Care Managers in the discharge of their duties which includes overseeing Care Manager’s collaboration with families to organize and coordinate the development of a Child Family Team, monitoring ongoing quality assurance of service providers with regard to implementation of strategies and services as outlined in the Individual Service Plan, regulatory standards and State guidelines, and ensuring that documentation is posted within the electronic record (CYBER) within required time frames and compliant with the applicable regulatory standards., • Coordinate the effective production of high-quality service and resource management within the Partnership for Children of Essex., • Provide formal and informal presentations throughout the community on the missions and goals of the Partnership for Children of Essex., • Plan and coordinate service utilization, needs, gaps, and linkages in conjunction with the Community Resource Manager and Community Resource Team., • Serve as role model to Care Managers, youth, and their families., • Adequately staff Care Management teams by participating in the hiring and performance assessments of Care Managers., • Plan, organize, and facilitate in-service training for Care Managers and others., • Plan, design, prepare, and analyze reports consistent with established database and defined Quality Management System (PowerBi)., • Provide critical information and analysis and creative ideas to Senior Management and the Board of Trustees of the Partnership for Children of Essex regarding quality service delivery and resources., • Serve as liaison to the Operations Director on matters directly relating to child and family services, and those requiring approval., • Embraces the mission, philosophy, and values of the Partnership for Children of Essex and demonstrates an ability to work in collaboration with the various individuals and systems involved in the CMO effort., • Master’s Degree in a relevant discipline (e.g., social work, counseling, psychology, psychiatric nursing, criminal justice, special education) with a minimum of two year’s post Master’s related supervisory experience in child welfare, children’s behavioral health, juvenile justice, special education, or a related public sector human services or behavioral health position working with at risk children and families. Professional license preferred., • Experience in clinical assessment and child/adolescent development, with community-based experience preferred., • Clinically and culturally competent, with the training and experience necessary to manage complex cases across child serving systems., • Knowledge of the Essex County community preferred., • Computer literate with excellent writing skills., • Excellent public speaking skills., • Ability to work with energy and enthusiasm on a successful team., • Experience with community relations and resource development a plus., • Must possess a valid driver’s license., • Bilingual a plus. Excellent benefits including medical, dental & vision, 403(b), generous PTO, life insurance, flexible schedule. PCE is An Equal Opportunity Employer- M/F/D/V

Job Description Overview Employed by PAGNY for The Division of Correctional Health Services (CHS) of New York City Health + Hospitals (H+H) is responsible for the delivery of medical care, mental health care, and discharge planning in the jail system. Approximately 25% of new admissions per year to the NYC jail system will receive care on the mental health service. This service strives to provide safe, holistic and evidence-based therapeutic interventions for the diverse range of mental health issues that face the population, from serious mental illness to the natural struggles that accompany incarceration. The service provides some of the most comprehensive and unique treatment modalities in the country, including specialty housing units for individuals with serious mental illness, a 24-hour on-call psychiatric service, robust creative arts programming, a strong DBT training program, clinics in each of the facilities, substance use treatment, integrated re- entry services, and relationships with multiple training institutions throughout the city. Responsibilities Under the supervision of a Senior/Supervising Psychiatrist in the Mental Health Service of CHS, this position requires the provision of high quality, team-based psychiatric services including psychopharmacologic interventions, for individuals incarcerated in the New York City jail system. Each of the facilities in the jail system has unique patient population and environmental characteristics; each psychiatric Physician’s Assistant will be matched with the population that most closely meets their clinical expertise and desired work location and schedule. Experience working in correctional settings is not required, however the ability to work closely and effectively with multiple other disciplines, including security staff, is critical. • Provide psychiatric care, including admission evaluations, follow-ups, and urgent and emergent consultations to individuals with mental health needs., • Participate in the creation of an individualized treatment plan after discussing the case with the mental health care team, collecting and reviewing psychosocial data, medical history, nursing assessment, and other pertinent information., • Evaluate patients for the need for a higher level of care, including hospitalization and escalate care when clinically appropriate. If a patient is hospitalized, maintain contact with the hospital psychiatric staff to ensure continuity of care, • Provide patient education, specifically around issues related to medications and treatment adherence, and aftercare services. Document all activities in the electronic medical record in a timely, concise and clear manner., • Integrate nursing and medical concepts in planning care for medically complicated psychiatric patients., • Provide consultation to non-prescribing mental health staff and medical staff about diagnosis, treatment and/or the need for psychiatric medication., • Counsel patients using advanced psychotherapeutic techniques, including in group settings if needed., • Participate in team meetings with the treatment staff, on a daily basis if working on a mental observation unit and on a weekly basis if working in one of the clinics., • Engage in clinical supervision, as indicated, with the Supervising or Senior psychiatrist., • Provide clinical oversight for psychiatric physician’s assistant trainees as needed, including appropriate direct supervision and documentation of evaluation and feedback., • Demonstrate advanced knowledge of psychopathology in assessing patients in need of mental health treatment, including mental status examination and diagnosis. Qualifications • A Bachelor’s Degree and, • State of New York Certified Physician’s Assistant and, • Certification by the National Commission on Certification of Physician’s Assistant and, • At least 3 years of hospital or outpatient clinical experience as a PA in Behavioral Health, • An equivalent and satisfactory combination of education and experience may be considered Exceptional Benefits include: • Competitive compensation package, • Choice of a three tiered, starting at FREE medical plans starting day one, • Excellent dental insurance including orthodontics coverage starting day one, • Generous paid time off program, • Commuter benefits, • Hiring salary: $143,422.50 - $154,225.50 annually For more information about our incredible benefits click here. Physician Affiliate Group of New York (PAGNY) is one of the largest multi-disciplinary groups in the country whose main purpose is to nurture and embolden the healthcare providers who take care of the most fragile and vulnerable patients in New York City. PAGNY is comprised of over 4,000 physicians and healthcare professionals who provide services to NYC Health + Hospitals (H+H), the largest public health system in the United States. Our practitioners are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City. PAGNY has a strong commitment to the principles of diversity and, in that spirit, actively encourages applications from groups underrepresented in healthcare. Physician Affiliate Group of New York, P.C. (“PAGNY”) is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. Please Click here to view the Federal “EEO is the law” poster or visit for more information.

Job DescriptionAbout the Role: At Talkiatry, we believe every clinical visit is an opportunity — for insight, connection, and better care. As the Senior Manager of Operational Programs, you will architect how those moments happen. Your mission: to make every clinician encounter more efficient, insightful, and impactful — for the patient, the provider, and the business. You’ll own our Visit Optimization initiatives, the critical function driving operational excellence across our clinical experience. Sitting at the intersection of operations, product, and technology, this role is both strategic and hands-on — setting the direction for how we leverage our EHR as a strategic lever for financial performance, clinical quality, and operational scalability. You’ll define and execute the strategy for how we unlock its full potential. You’ll operate with a high degree of autonomy — owning outcomes, guiding cross-functional teams, and delivering results that directly shape how Talkiatry scales care. About Talkiatry: Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment. 60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low, and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine. You will: • Set Strategy and Drive Execution, • Develop and lead the EHR enablement strategy that aligns with Clinical Operations goals across clinical quality, financial performance, and operational scalability., • Translate business needs into executable plans, balancing speed with precision and long-term sustainability., • Act as the primary connector between clinicians, product, engineering, and operations to ensure alignment, adoption, and impact., • Lead EHR Workflow Design & Transformation, • Own the end-to-end design, testing, and rollout of optimized Clinical Operations workflows that elevate care quality and reduce administrative friction., • Partner with Product, Engineering, Informatics, and Learning & Development to ensure usability, adoption, and long-term sustainability., • Define requirements and success metrics that guide the organization through a seamless EHR transformation., • Harness Data and Insights for Action, • Synthesize operational, clinical, and financial data to identify opportunities that improve throughput, documentation quality, and provider efficiency., • Develop dashboards and performance frameworks that create transparency and enable proactive decision-making., • Translate insights into strategic recommendations that drive measurable business and clinical outcomes., • Champion Process Innovation, • Partner with Quality, Clinical, and Operations to reimagine in-visit and post-visit workflows to optimize for both patient quality and financial metrics., • Introduce automation and scalable solutions that improve accuracy, efficiency, and clinician satisfaction., • Lead change management efforts that ensure adoption, engagement, and long-term cultural impact.What Success Looks Like:, • Maximize EHR potential for Clinical Operations: Leverage our new EHR as a strategic lever to drive patient outcomes, documentation accuracy, revenue integrity and operational efficiency, • Accelerated Documentation and Billing Readiness: Visit notes are completed accurately and on time, enabling timely billing and strong cash flow., • Empowered Clinicians, Better Care: Clinicians experience less administrative friction and more actionable insights at the point of care—improving both satisfaction and patient outcomes. You have:, • Required, • 5-7+ years of experience in healthcare operations, program management, or process optimization., • Proven experience leading EHR implementation or optimization (e.g., eCW, Epic, Athena, Healthie, Canvas)., • Deep understanding of workflow design, data-driven decision-making, and organizational change management., • Skilled in stakeholder alignment and communication across clinical, operational, and technical teams., • Proficiency in SQL, Excel, and data visualization tools to uncover insights and track program success., • A self-starter who thrives in ambiguity, balancing strategy with flawless execution., • Preferred, • Experience working in a high-growth startup environment or consulting., • Background in behavioral health or multi-specialty outpatient care., • Familiarity with revenue cycle management (RCM), clinical documentation standards, and/or quality metrics. Why Talkiatry:, • Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care, • Collaborative environment: be part of building something from the ground up at a fast-paced startup, • Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!, • Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands

Job DescriptionCASAC/CASAC - T - Motivational Enhancement Counselor Full-Time, 37.5 Hours/Week, L215 Union SHIFT: 8:00am - 4:00pm Educational Alliance (EA), one of New York City’s original settlement houses, was founded in 1889 to offer educational, social, and cultural services to Jewish immigrants arriving to the Lower East Side. Today, EA is a proudly Jewish institution that partners with diverse communities throughout Lower Manhattan. We provide New Yorkers with high-quality, transformational programs that enhance their well-being and socio-economic opportunities, reflecting our belief that everyone in our city should be given the tools to thrive. The Center for Recovery and Wellness takes a holistic, strengths-based approach to recovery and wellness that responds to the distinct needs of each individual. Programs include residential and outpatient addiction treatment, recovery services, prevention education, and community programming. CRW offers culturally competent, evidence-based programs and services that strengthen individuals and communities, enhance resiliency, and foster lasting recovery. Reporting to the Residential Manager and delivering milieu services in the trauma-informed modified therapeutic community, the Motivational Enhancement Counselors will monitor the residential systems and deliver behavioral interventions to the residents for the 100 bed, OASAS licensed residential treatment facility. They will work in an integrated fashion with other clinical program staff to provide effective individualized services and interventions that meet the treatment plan goals and objectives for residents. They will provide a safe haven in which our resident patients may confront their behavior, learn how to utilize their strengths to deal with the many problems related to chemical dependency, and develop the skills necessary to allow them to function as valuable members of the community without the use of drugs or alcohol. Responsibilities: Direct Services with Credential • Individual and group behavioral interventions in line with the modified trauma-informed modified therapeutic community., • Monitor and coordinate residents’ attendance at medical, dental, and psychiatric appointments., • Monitors resident’s participation in all residential services with appropriate communication and interventions applied for noncompliance with the program schedule., • Participate in and lead crisis intervention for behavioral episodes or relapse episodes on-site, following facility procedures and documenting accordingly., • Conduct regular and scheduled safety runs, safety searches, and reporting back observations, intervening with residents appropriately, and making recommendations for a follow-up to the team., • Conducts department meetings and committee meetings with residents in line with the modified Therapeutic Community model., • Conduct group counseling sessions with residents., • Acts as a liaison to a clinical counselor and conducts caseload check-in rounds on shift with assigned caseload, • Act as the SUD “behavioral expert” for participation in treatment planning led by the clinical counselor with the support multidisciplinary team, • Document behavioral interventions in the clinical record as per 820 and CARF standards, • Supervise and assist residents with in-house job functions, cooking, clean-up chores, and other daily living activities., • Regular review of resident signs out book and cross-referencing with resident’s headcount, • Provide recreational activities, including trips., • Maintain patient records., • Dispense metro cards and lunch money to residents as needed., • Collect HRA finger images and other required reporting elements., • Participate in house meetings., • Communicate pertinent information in Staff on duty log, Shift Exchange Meetings and Shift plans, • A High School diploma or equivalent is required with valid CASAC. 2 years of experience in SUD treatment setting and a Master’s degree in behavioral science; social work, psychology, sociology may be substituted for CASAC if the applicant applies for CASAC-T within 90 days of hire., • One (1) year of related work experience in a Residential Therapeutic Community setting is strongly preferred., • Knowledge of strengths-based counseling, cognitive-behavioral treatment, and behavior modification in practice, • Weekend availability is required., • A degree in a related field (social work/psychology) is a definite plus., • Current adult CPR and First Aid certifications a plus, • Ability to communicate effectively both verbally and in writing with a broad variety of people, including other team members and management., • Ability to maintain appropriate professional boundaries and confidentiality., • Generous PTO Policy, • Competitive Salary, • Medical, Dental & Vision, • Pension Plan, • 403(b) Retirement Plans, • Discount Perks for Movies, Broadway Shows, Amusement Parks, etc., • Free Gym Membership to our MCC Fitness & 14th St Y Gym, • Discounts to programs at Educational Alliance, • Tuition Reimbursement The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. EEO Info Educational Alliance is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, marital status, disability status, veteran status, or any other characteristic protected by applicable federal, state, or local law. For further information about Educational Alliance, please visit .

Job DescriptionCASAC/CASAC - T - Motivational Enhancement Counselor Part-Time 19 Hours/Week, SHIFT: Overnight-Saturday and Sunday: 10:30pm - 8:30am Educational Alliance (EA), one of New York City’s original settlement houses, was founded in 1889 to offer educational, social, and cultural services to Jewish immigrants arriving to the Lower East Side. Today, EA is a proudly Jewish institution that partners with diverse communities throughout Lower Manhattan. We provide New Yorkers with high-quality, transformational programs that enhance their well-being and socio-economic opportunities, reflecting our belief that everyone in our city should be given the tools to thrive. The Center for Recovery and Wellness takes a holistic, strengths-based approach to recovery and wellness that responds to the distinct needs of each individual. Programs include residential and outpatient addiction treatment, recovery services, prevention education, and community programming. CRW offers culturally competent, evidence-based programs and services that strengthen individuals and communities, enhance resiliency, and foster lasting recovery. Reporting to the Residential Manager and delivering milieu services in the trauma-informed modified therapeutic community, the Motivational Enhancement Counselors will monitor the residential systems and deliver behavioral interventions to the residents for the 100 bed, OASAS licensed residential treatment facility. They will work in an integrated fashion with other clinical program staff to provide effective individualized services and interventions that meet the treatment plan goals and objectives for residents. They will provide a safe haven in which our resident patients may confront their behavior, learn how to utilize their strengths to deal with the many problems related to chemical dependency, and develop the skills necessary to allow them to function as valuable members of the community without the use of drugs or alcohol. Responsibilities Direct Services with Credential • Individual and group behavioral interventions in line with the modified trauma-informed modified therapeutic community., • Monitor and coordinate residents’ attendance at medical, dental, and psychiatric appointments., • Monitors resident’s participation in all residential services with appropriate communication and interventions applied for noncompliance with the program schedule., • Participate in and lead crisis intervention for behavioral episodes or relapse episodes on-site, following facility procedures and documenting accordingly., • Conduct regular and scheduled safety runs, safety searches, and reporting back observations, intervening with residents appropriately, and making recommendations for a follow-up to the team., • Conducts department meetings and committee meetings with residents in line with the modified Therapeutic Community model., • Conduct group counseling sessions with residents., • Acts as a liaison to a clinical counselor and conducts caseload check-in rounds on shift with assigned caseload, • Act as the SUD “behavioral expert” for participation in treatment planning led by the clinical counselor with the support multidisciplinary team, • Document behavioral interventions in the clinical record as per 820 and CARF standards, • Supervise and assist residents with in-house job functions, cooking, clean-up chores, and other daily living activities., • Regular review of resident signs out book and cross-referencing with resident’s headcount, • Provide recreational activities, including trips., • Maintain patient records., • Dispense metro cards and lunch money to residents as needed., • Collect HRA finger images and other required reporting elements., • Participate in house meetings., • Communicate pertinent information in Staff on duty log, Shift Exchange Meetings and Shift plans, • A High School diploma or equivalent is required with valid CASAC. 2 years of experience in SUD treatment setting and a Master’s degree in behavioral science; social work, psychology, sociology may be substituted for CASAC if the applicant applies for CASAC-T within 90 days of hire., • One (1) year of related work experience in a Residential Therapeutic Community setting is strongly preferred., • Knowledge of strengths-based counseling, cognitive-behavioral treatment, and behavior modification in practice, • A degree in a related field (social work/psychology) is a definite plus., • Current adult CPR and First Aid certifications a plus, • Ability to communicate effectively both verbally and in writing with a broad variety of people, including other team members and management., • Ability to maintain appropriate professional boundaries and confidentiality., • Competency with computer-based programs such as Microsoft Word, Outlook email, Relias, and Electronic Health records Limitations and Disclaimer The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. EEO Info Educational Alliance is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, marital status, disability status, veteran status, or any other characteristic protected by applicable federal, state, or local law. For further information about Educational Alliance, please visit .

Job Description JOB SUMMARY The Case Manager will support and administratively/therapeutically engage the residents progress toward independence, housing, coordination and collaborating services. Perform Independent Living Plans (ILPs), psychosocial and progress notes, documenting resident health, wellbeing and care while in BAVR. Case Manager prime responsibility is organizing comprehensive service planning and assessment activity and assuring service plan implementation through direct case management or co-provider services. The Case Manager will also have either primary or shared responsibility, depending upon the specialty/discipline, in providing the residents with specific linkages/advocacy services with co-providers of housing, mental health, substance abuse, and healthcare services etc. as well as with parole boards. Together with the residents, the Case Manager will formulate residents’ comprehensive service plan in conjunction with specialty program staff. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) Activities with Persons Served • Participate in orientation of new residents by explaining the types of clinical services, recreational activities, and ICL programs that are available to residents., • Obtains and documents or files assessment information, such as medical, psychological, and social factors contributing to the resident's situation as well as information about the residents’ strengths, needs, abilities and preferences., • Collaborates with residents to utilize assessment information to complete and maintain resident service plans, offering an Integrated Healthcare approach to services and ensuring that plans include consideration of the residents’ cultural and ethnic background, customs, needs, beliefs and preferred language., • Instructs the resident in daily living skills, socialization skill enhancement and conflict resolution., • Provides supportive counseling in 1:1 or group formats that assist residents with modifying attitudes and behaviors as needed, by increasing understanding of self and others and by addressing service needs, strengths, abilities and environmental resources to attain goals., • Obtains and develops resource information for residents in all aspects of their care; disseminates this information to residents in a manner that is clear and understandable., • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the resident in meeting service plan goals., • May provide Critical Time Intervention procedures., • Facilitates individualized services to the resident that meet the diverse needs of the resident and focus on the discharge-planning goal., • Performs crisis assessment and nonverbal and verbal crisis intervention., • 1:1 Meet at least weekly with residents to follow-up on service plan goals and objectives., • Refers residents to community resources and other organizations; accompanies residents on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the resident., • Provide residents on both a group and an individual basis with transportation for housing placement, service appointments, recreational, or other service plan related purposes as appropriate, • Assist residents with developing a savings and money management plans within the scope of Department of Homeless Services and Veterans Administration regulations and optimizing resident income through advocacy with the HRA and VA; will offer and provide residents both group and individual instruction in budgeting, banking, resident skills such as shopping wisely from a price and product perspective, credit, and taxes., • Plans, escorts, and/or arrange social or recreational activities for and with residents., • Advocates on behalf of resident with outside service providers and within ICL. - Assists residents in finding and getting into vocational training or other training opportunities and work with other team members (e.g. Substance Abuse Specialist) in addressing the needs of residents., • Accompanies resident to appointments as needed. - Gives support & advice to significant others of the residents and Transitional Veterans Residence staff. Case Administrative Activities • Performs regular inspections of the residents’ living areas to ensure the safety of the residents, accountability of ICL property, and cleanliness of such areas., • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors; completes incident reports in accordance with ICL policy; accounts for residents and files missing person reports on residents not accounted for in accordance with ICL policy and procedure., • Conduct quarterly reviews of the service plans, assessment information, medical records, and changes in care. and follows-up to determine quantity and quality service provided., • Review length-of-stay profile with supervisor and address barriers to getting and/or keeping employment and housing and participates in weekly length-of-stay reviews., • Participates in ongoing reviews of existing linkages for their adequacy and, in recognition that a comprehensive co-provider service array is necessary to good outcomes, seek to extend program and other agency linkages as part of Continuous Quality Improvement., • Continually documents resident’s treatment progress, developing measurable and objective service plans that maximize a resident’s strengths and abilities in accordance with regulatory guidelines., • Assists in the orientation of new personnel when requested., • Maintains up-to-date, accurate individual paper and electronic case records on each assigned resident., • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Execute emergency plans as outlined in the policy and procedure manual; administers CPR or first aid to staff or residents who require such services., • Obtains and maintains CPR and First Aid certifications., • Other job-related duties that may be assigned ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL., • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., • Ability to use sound judgment in identifying and solving problems and knowing when to seek assistance., • Ability to be aware of self and one’s impact on others, • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures., • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening, attending to what other people are saying and asking questions as appropriate., • Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis., • Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies. QUALIFICATIONS AND EXPERIENCE Associate’s degree in a health or human services field (social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation/recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing) and three years of case management experience or relevant human services experience required: Bachelor’s preferred.

Job Description MISSION STATEMENT Acacia Network, the leading Latino integrated care nonprofit in the nation, offers the community, from children to seniors, a pathway to behavioral and primary healthcare, housing, and empowerment. We are visionary leaders transforming the triple aim of high quality, great experience at a lower cost. Acacia champions a collaborative environment to deliver vital health, housing and community building services, work we have been doing since 1969. By hiring talented individuals like you, we’ve been able to expand quickly, with offices in Albany, Buffalo, Syracuse, Orlando, Tennessee, Maryland and Puerto Rico. POSITION OVERVIEW Responsible for wide range of case management duties assisting applicants and referents to Greenhope’s residential and outpatient services. Will admit new clients and assist medical staff as needed with admission documents. KEY ESSENTIAL FUNCTIONS • Primary liaison with internal and external referral sources for residential and outpatient services., • Maintains a stream of referrals to ensure residential bed and outpatient slots are covered on a weekly basis., • Complete preliminary telephone or face-to-face screening to determine eligibility for services as delineated by contractual requirements via electronic health record system.. Conducts screening interview and complete LOCADTR, WNRA, and other assessment documents. Obtain detailed demographic information on client criminal, family, substance, mental health and other relevant data., • Answers all inquiries from potential program clients, returning all calls within 24-48 hours., • Maintain a calendar noting work schedule to be shared with managers, receptionist, outreach staff and program managers., • Help to develop partnerships and linkages with all referral sources (hospitals, community agencies, crisis system, corrections, family, and other community partners) via phone and letters. Schedule recruitment activities for outreach staff. Input new and updated referral sources in AWARDS Electronic Health Record system., • Receives and coordinates all referrals to include notification of insurance providers for prior authorization and services covered. Coordinate with the Benefits department to ensure client financial status via Medicaid and other managed care funding source. May need to review financial information as needed to determine ability to pay for services., • Meet with residential clients within discharge phase to refer to Outpatient aftercare services, • Along with department manager, maintains all program waiting lists, admissions, discharges and updates all lists on an on-going basis. Maintains weekly/monthly contact with referring case managers and other providers., • Conduct induction process with residential clients and deliver to primary counselor. Coordinate with department manager to have active list of primary counselor assignments., • Distribute email notification of pending admission and actual admission report in a timely manner to include chart number, name, children and any other pertinent documents., • As needed, participate in clinical staff meetings and case conferences as necessary to ensure good coordination and continuity of care., • Receive regular weekly supervision from Department Manager., • The competitive candidate will have a High School Diploma or GED with a minimum of five (5) years’ experience in the health and social service field., • Must have a CASAC-T or be a qualified health professional., • Knowledge of DSM-IV diagnoses, substance abuse, and recovery, • Knowledge of state and local behavioral health and related services, • Ability to communicate effectively, both orally and in writing, • Ability to work independently and with others and on a team, • Ability to maintain confidentiality of information, • Ability to work under pressure and handle issues which develop unexpectedly Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description ABOUT BATHHOUSE Bathhouse is a home for people to look, feel, and perform their very best. Guests utilize our amenities—thermal pools, saunas, steam rooms—in a sleek, modern, and socially engaging atmosphere. We offer best-in-class massages and scrubs that are protocol-driven treatments delivered by an elite team of practitioners. Anybody with a body can benefit from a Bathhouse service. We focus on functionality over preciousness and recovery over relaxation—the "anti-spa" spa experience. We are industry rebels. Join us. ABOUT BATHHOUSE Bathhouse is a home for people to look, feel, and perform their very best. We currently operate two large-format facilities in New York City (Flatiron and Williamsburg) with more locations opening nationally over the coming year. Guests utilize our amenities—thermal pools, saunas, steam room—in a sleek, modern, and socially engaging atmosphere. Our best-in-class massages and scrubs are protocol-driven treatments delivered by a world-class team of Licensed Massage Therapists. Anybody with a body can benefit from a Bathhouse service. We focus on functionality over preciousness and recovery over relaxation—the "anti-spa" spa experience. We are industry rebels. Join us. JOB DESCRIPTION Bathhouse is seeking a strategic, data-savvy, and customer-obsessed Lifecycle Marketing Manager to join our Growth Marketing Team. In this role you will drive Bathhouse's Acquisition & Retention Lifecycle strategy across the entire customer lifecycle implementing high-impact initiatives to deliver stronger lifetime retention, satisfaction, and revenue generation. The ideal candidate is as comfortable in a spreadsheet as they are writing a creative brief or in a strategy session reviewing price-product-positioning with executive leadership and cross-functional partners across the business. You're excited being given the keys to an incredibly robust segmentation/personalization engine – you already have ideas about what you'd like to implement and how you'd want to start analyzing and understanding our customers as they engage with the business across a growing portfolio of locations, services, and experiences. This is a high-impact, high-autonomy role for a Lifecycle-obsessed hybrid strategist & operator that reports directly to the Director of Growth Marketing and plays a key part in Bathhouse's long-term investment in our customers and members to grow retention, satisfaction, and lifetime revenue by serving our audiences adding value to their Bathhouse experience over years of positive transformation. RESPONSIBILITIES • Drive Bathhouse's Acquisition & Retention Lifecycle strategy across the entire customer lifecycle implementing high-impact initiatives to deliver stronger lifetime retention, satisfaction, and revenue generation., • You will be the chief advocate and student of Bathhouse customer and member behaviors, preferences, and aspirations – researching and developing rich, data-driven insights into high-impact hypotheses and deploying experiments that drive meaningful impact for customer retention, satisfaction, and lifetime value., • Develop a deep understanding of challenges/areas of opportunity in the customer decision making journey through quantitative and qualitative data; translate complex business questions into concrete learning objectives and data solutions., • Work closely with our Revenue, Operations, Customer Service, and Leadership teams to understand our customer's experiences and identify what, when and how we can improve communication to our customers., • Own strategy end-to-end from lead conversion to sale, onboarding, cohort optimization, personalization, loyalty and referral integration, cross-sell/up-sell (including memberships), and winback for lapsed customers., • Own and operate the campaign and automation deployment process to ensure impactful marketing touchpoints launch error-free, on time, with differentiated, engaging creative, and high precision for audience targeting and suppression., • Own and develop Lifecycle Marketing calendar and collaborate closely with other Marketing, Operations, and Customer Service partners to align on fully-integrated customer-facing communications., • Analyze CRM channel performance to unlock insights that inform future strategy and activations as part of a rigorous, continuous testing approach leveraging behavioral or transactional triggers, 0P/1P data capture, frequency cohorting, creative, timing, and other key lifecycle success factors., • Maintain daily, weekly, monthly/quarterly reporting in centralized BI platform as well as any ad-hoc deep dive analysis or performance reporting in spreadsheet format or other computational environments., • Partner closely with our Customer Service department to integrate CRM, CDP, survey capture, and other Lifecycle Marketing platforms closely alongside CS platforms like Zendesk to improve seamless customer and agent experience, as well as identify growth opportunities within conversations and responses. QUALIFICATIONS • 4+ years of experience managing Acquisition & Retention Lifecycle Marketing strategy and activations across email, in-app, push, and SMS., • Direct-to-consumer lifecycle marketing experience is a must – experience in hospitality, wellness, membership, or IRL consumer services a plus., • You're an expert in email & SMS automation. Bonus points for experience with Klaviyo, Braze, or other fully-integrated CRM/CDP platforms. Working knowledge of SQL is a plus., • A proven track record of driving lifecycle marketing strategy with a focus on long-term retention-focused lifecycle activation to drive LTV over months and years not singular transactions., • You have been embedded in or helped lead a cross-functional team/project to launch new products to market or optimize existing products alongside strategic partners in Growth, Marketing, Creative, Operations, and Customer Experience with full 360 strategy for price-product-positioning., • Highly experienced using various testing methodologies (e.g. A/B, multivariate, incrementality holdouts, etc.), • You have strong analytical skills with advanced proficiency in Excel/Google Sheets required. You will own your own analysis and be your first resource to dive into data to answer impactful business questions related to Lifecycle performance data over time and identify new opportunities to drive better customer and business outcomes., • Bonus points for Omni/Looker/Tableau/Google Data Studio BI reporting, dashboarding, and/or data transformation experience., • You have excellent communication (written and verbal) skills, the highest attention to detail and ability to communicate clearly and productively to drive business results and improve the customer experience across all touchpoints (digital + IRL)., • Experience directing creative decisions for lifecycle marketing and conducting rigorous testing of copy, assets, value propositions, and web content on landing pages. You will be responsible for the creation of the creative content used from the insights you gather., • You have designed and tested critical onboarding and early engagement programs that convert new customers into measurably more engaged, satisfied, and high-intent return customers., • Solution-oriented mindset with the ability to navigate blockers and drive work forward in a fast-paced environment COMPENSATION & BENEFITS • Job Type: Full-time, • Compensation: $100,000–$140,000 per year (based on experience), • Benefits:, • Health Insurance (premium covered for medical benefits), • Free unlimited admission to Bathhouse with a plus one, • 50% off services, products, and restaurant

Job Description JOB SUMMARY: Under the general supervision of the Program Director or Designee, functions as part of a team providing client-centered, strength-based, trauma-informed rehabilitation and recovery services to consumers that relate to the care, nurturing, treatment, education, socialization, habilitation, recovery/healing and support of adults and transition age youth diagnosed with a mental illness and in some instances, co-occurring substance abuse disorder. These tasks focus on supporting, instructing and assisting recipients of mental health services to develop the skills needed to attain personal goals, live, be educated, work, and socialize successfully in the community environments of their choice. This includes hands-on assistance with daily living skills, including but not limited to hygiene, upkeep of physical space and living environment (including bed-bug prevention and treatment), laundry, shopping, meal planning and preparation, cooking, housekeeping, and traveling. ESSENTIAL TASKS: • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or electronically as instructed., • Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed, • Maintains up-to-date, accurate individual case records on each consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality of services provided. Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs, and primary language., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. Document case notes regarding significant and untoward events and contacts with mental health providers, including ICM’s and AOT’s., • Models appropriate behavior and provides rehabilitation and recovery services to consumers that incorporates skills training in all areas of psychiatric rehabilitation, including the 11 restorative services. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) that assist the consumer in meeting service plan goals Examples of skills training include self-advocacy training, ADL (Activities of Daily Living) skill building, medication management training, socialization skill enhancement, and conflict resolution training. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Ensures consumers’ compliance with medication, program, and medical appointments, including morning or evening routines, to help consumers meet treatment goals and maintain appointments., • Monitors individuals' self-administration of medication; counts appropriate doses of medication and maintains medication records in accordance with agency policies and procedures., • Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., • Obtains and develops resource information for consumers in all aspects of their care (clinical services, recreational activities, vocational programs both within and outside of ICL and disseminates this information to consumers in a manner that is clear and understandable. Advocates on behalf of consumer with outside service providers and within ICL and works with other team members in addressing the needs of the consumers. Plans, escorts, and/or arranges social/recreational, vocational, medical and other activities for and with consumers., • Performs crisis assessment and nonverbal and verbal crisis intervention using appropriate and approved techniques., • Participates in fire drills, performs headcounts, fire-watch and heat safety activities with other team members., • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Performs room checks and regular inspections of the consumer's rooms, using checklists or other aids, to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. Engages consumer in learning how to maintain a safe, clean, and healthy personal living environment. This includes hands-on assistance with daily living skills, including but not limited to hygiene, upkeep of physical space and living environment (including bed-bug prevention and treatment), laundry, shopping, meal planning and preparation, cooking, housekeeping, and traveling., • Participates as instructed in all program communication and training activities: for example, shift briefings, daily floor meetings, communication log review and entry, supervision meetings, case conferences, staff meetings, and in-service training and development events. Participates in consumer community meetings as assigned., • Executes emergency plans as outlined in the policy and procedure manual., • Assists in the orientation of new personnel when requested; assists supervisors and managerial staff with special reports, projects or responsibilities as assigned., • As assigned, functions as floor supervisor, including overseeing counselors, ensuring that headcounts, fire watches and heat watches are done; documentation and completion of any required reports; preliminary investigation of incidents, responding to emergency situations, and ensuring coverage for the next shift., • As assigned, may cover the duties of a residential counselor or of another case manager in the case of short staffing., • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., • Complies with agency infection control policies., • May have on-call responsibilities. Bachelor's degree in a human services field* OR Associate’s Degree in a human services field* and two years of full-time experience providing direct services to individuals with mental disabilities or other relevant human service experience OR High school diploma or equivalency diploma recognized by the NYS Department of Education, and four years of full-time human services work experience OR An equivalent combination of training and experience. 30 college credits may be substituted for 1 year of human services experience. *Human Services Fields: Anthropology, Art/Dance Therapy, Audiology, Chemical Dependence Administration, Child Development/Family Relations, Criminal Justice, Community Mental Health, Counseling/Guidance, Divinity/Religion/Theology, Education, Drama Therapy, Gerontology, Health Education, Health Administration, Music Therapy, Nursing/Medicine, Nutrition, Occupational Therapy, Pastoral Counseling, Physical Therapy, Psychology, Recreational Therapy, Rehabilitation Counseling, Social Work, Sociology, Special Education, , Speech Pathology, Vocational Counseling, Human services. Your degree must have been awarded by a regionally accredited college or university or one recognized by the NYS Education Department as following acceptable educational practices. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. CASE MANAGER TRAINEE Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met. DESIRABLE KNOWLEDGE, SKILLS, AND ABILITIES: • Basic knowledge of mental illness and serious emotional disturbances and substance abuse disorders., • Basic knowledge of treatment, rehabilitation, and community support programs as they relate to consumers/residents, families, and staff., • Basic knowledge of routine clinical procedures and medications., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to complete written forms and reports in an accurate and timely manner., • Ability to communicate effectively with staff, consumers/residents, families, and the public., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to secure the cooperation of and work effectively with others, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Social Perceptiveness and trauma-informed perspective-ability to be aware of other’s reactions and understanding why they react the way they do, • Service Orientation- ability to actively looking for ways to help people, be compassionate and hopeful, • Speaking- ability to talk to others to effectively convey information, • Active Listening- ability to listen to what other people are saying and asking questions as appropriate, • Problem Identification-ability to identify the nature of problems, • Dependability-ability to report for work as scheduled on a consistent basis, • Ethical-ability to understand and adhere to internal and external laws, rules, and policies, • Knowledge of and/or willingness to understand the unique strengths and needs of transition age youth

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Spring Health's Specialty Care programs support members who need more specialized or intensive mental health care, helping them navigate concerns such as trauma, mood and anxiety, alcohol or substance use, and challenges with food and body image. These programs connect members to expert clinicians and tailored pathways that ensure they receive the right support at the right time. As the Lifecycle Marketing Manager for Specialty Care, you will design and execute multi-channel marketing programs that increase awareness, guide members into the right care pathway, and deepen ongoing engagement throughout treatment. You'll build data-driven, personalized journeys that help members understand their options, enroll in care, and stay connected to the program that best meets their needs. This is an ideal role for a hands-on lifecycle marketer who thrives at the intersection of empathy, operational rigor, and measurable impact. What You'll Be Doing Design, Launch & Optimize Specialty Care Journeys • Build and optimize automated workflows across the full journey, from awareness and eligibility through enrollment, participation, and retention., • Create multi-channel campaigns (email, SMS, push, in-app, direct mail) that drive meaningful member action and improve treatment adherence., • Partner closely with Product, Care Operations, Member Engagement, and Clinical partners to ensure campaigns accurately reflect each program's goals and pathways., • Manage a coordinated campaign calendar for program launches, awareness moments, educational content, and ongoing support communications., • Draft clear, empathetic, action-oriented content that helps members understand what to expect and reduces friction in accessing care., • Maintain an experimentation mindset, testing creative, segmentation, timing, and workflow design to maximize engagement and enrollment., • Collaborate with Analytics to interpret funnel performance, identify friction points, and inform future roadmap decisions., • Ensure alignment with Specialty Care program owners, Product teams, and Member Engagement to deliver cohesive and accurate member experiences., • Work closely with Marketing Ops and Martech to ensure strong execution, clean data flows, proper instrumentation, and reliable automations., • Use martech platforms (Iterable preferred) and CRM/data integrations to enhance targeting, segmentation, and behavioral-trigger logic., • Monitor and analyze performance across all stages, awareness, enrollment, adherence, and retention, and translate insights into iterative improvements., • Increased awareness and enrollment across Specialty Care programs., • Higher adherence and program participation rates through timely, personalized lifecycle messaging., • Improved member experience across sensitive, high-stakes care journeys., • Reliable, scalable workflows that raise the operational bar for Specialty Care communications., • 3–5+ years of hands-on experience in lifecycle, CRM, or growth marketing—ideally in healthcare, behavioral health, B2B2C, SaaS, or member engagement environments., • Proficiency with lifecycle marketing platforms (Iterable preferred; Braze, Customer.io, HubSpot, SFMC, or similar also welcome)., • Experience building automated workflows, segmentation, personalization, and event-triggered journeys., • Comfort with HTML and templating languages (Handlebars, Liquid) to support production-quality campaign execution., • Data-forward mindset with experience interpreting metrics, identifying insights, and refining campaigns based on performance., • Strong writing skills with the ability to communicate sensitive topics clearly, compassionately, and with a member-first perspective., • Excellent project management and prioritization skills; comfortable running multiple workstreams simultaneously., • Familiarity with AI tools for content, QA, or analytics workflows., • Motivated to help members access and stay engaged with the right care pathway., • Energized by managing full-funnel lifecycle programs, from awareness through long-term engagement., • Organized, detail-oriented, and proactive in managing workflows and stakeholder communication., • Curious, analytical, and eager to learn new tools and systems. Benefits provided by Spring Health: Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type., • Employer sponsored 401(k) match of up to 2% for retirement planning, • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents., • We offer competitive paid time off policies including vacation, sick leave and company holidays., • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents., • Access to Noom, a weight management program—based in psychology, that's tailored to your unique needs and goals., • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses., • Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription, • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care, • Up to $1,000 Professional Development Reimbursement a year. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job Description Salary: 70,000 - 80,000 / year based on experience Other Forms of Compensation: Flexible Paid Time Off, Benefits, 401K, Training Pay Grade: 14 Schedule: 6:30am to 3:30pm - Monday to Friday Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices® wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members. Job Summary As the Retail Food Service Manager, you will oversee the daily operations of the cafeteria and retail food services within the Food & Nutrition Services department of a 700 bed acute care hospital food service operation, reporting directly to the Director of Dining Services. This role is pivotal in ensuring exceptional customer service, operational efficiency, and compliance with corporate standards. Key Responsibilities: • Lead team for operating a cafe, lobby coffee/gift shop and a Starbucks Coffee Shop., • Oversee 10 daily direct reports - union employees., • Ensure customer satisfaction and uphold positive public relations through safe, efficient, and resource-conscious operations., • Direct team members to deliver scheduled retail services in alignment with corporate policies and presentation standards., • Train staff in customer service excellence, portion control, cashier operations, and safety/sanitation protocols., • Complete and submit all required reports (daily, weekly, monthly) in accordance with corporate policies and deadlines., • Communicate effectively with team members, patients, and families to foster a collaborative and responsive environment., • Enforce corporate cash handling procedures to prevent loss and ensure financial integrity.Preferred Qualifications:, • Bachelor’s degree in Food Services Technology/Management or a related field; or Associate’s degree with a minimum of three years of relevant experience., • 1–3 years of experience in retail foodservice management, depending on education and training., • Strong understanding of food and catering trends, with emphasis on quality, sanitation, cost control, marketing, and presentation., • Experience with P&L accountability and contract-managed services is a plus., • Proven background in cash retail operations; Volante POS experience is highly desirable., • Experience in kosher food service is a plus., • Demonstrated leadership, supervisory, and coaching abilities., • Excellent written and verbal communication skills, with the ability to engage across all levels of the organization. Morrison Healthcare is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Morrison Healthcare are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Flexible Time Off, • Paid Parental Leave, • Holiday Time Off (varies by site/state), • Personal Leave, • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Morrison Healthcare maintains a drug-free workplace. Req ID: 1479039 Morrison Healthcare AMY S MILLER [[req_classification]]

A company is looking for a Bilingual Case Manager, RN - Maternal Health. Key Responsibilities: Engage members to complete comprehensive needs assessments including medical, behavioral, and socioeconomic factors Develop and implement person-centered care plans addressing chronic health conditions

Job Description JOB SUMMARY The Case Manager will support and administratively/therapeutically engage the residents progress toward independence, housing, coordination and collaborating services. Perform Independent Living Plans (ILPs), psychosocial and progress notes, documenting resident health, wellbeing and care while in BAVR. Case Manager prime responsibility is organizing comprehensive service planning and assessment activity and assuring service plan implementation through direct case management or co-provider services. The Case Manager will also have either primary or shared responsibility, depending upon the specialty/discipline, in providing the residents with specific linkages/advocacy services with co-providers of housing, mental health, substance abuse, and healthcare services etc. as well as with parole boards. Together with the residents, the Case Manager will formulate residents’ comprehensive service plan in conjunction with specialty program staff. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) Activities with Persons Served • Participate in orientation of new residents by explaining the types of clinical services, recreational activities, and ICL programs that are available to residents., • Obtains and documents or files assessment information, such as medical, psychological, and social factors contributing to the resident's situation as well as information about the residents’ strengths, needs, abilities and preferences., • Collaborates with residents to utilize assessment information to complete and maintain resident service plans, offering an Integrated Healthcare approach to services and ensuring that plans include consideration of the residents’ cultural and ethnic background, customs, needs, beliefs and preferred language., • Instructs the resident in daily living skills, socialization skill enhancement and conflict resolution., • Provides supportive counseling in 1:1 or group formats that assist residents with modifying attitudes and behaviors as needed, by increasing understanding of self and others and by addressing service needs, strengths, abilities and environmental resources to attain goals., • Obtains and develops resource information for residents in all aspects of their care; disseminates this information to residents in a manner that is clear and understandable., • Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the resident in meeting service plan goals., • May provide Critical Time Intervention procedures., • Facilitates individualized services to the resident that meet the diverse needs of the resident and focus on the discharge-planning goal., • Performs crisis assessment and nonverbal and verbal crisis intervention., • 1:1 Meet at least weekly with residents to follow-up on service plan goals and objectives., • Refers residents to community resources and other organizations; accompanies residents on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the resident., • Provide residents on both a group and an individual basis with transportation for housing placement, service appointments, recreational, or other service plan related purposes as appropriate, • Assist residents with developing a savings and money management plans within the scope of Department of Homeless Services and Veterans Administration regulations and optimizing resident income through advocacy with the HRA and VA; will offer and provide residents both group and individual instruction in budgeting, banking, resident skills such as shopping wisely from a price and product perspective, credit, and taxes., • Plans, escorts, and/or arrange social or recreational activities for and with residents., • Advocates on behalf of resident with outside service providers and within ICL. - Assists residents in finding and getting into vocational training or other training opportunities and work with other team members (e.g. Substance Abuse Specialist) in addressing the needs of residents., • Accompanies resident to appointments as needed. - Gives support & advice to significant others of the residents and Transitional Veterans Residence staff. Case Administrative Activities • Performs regular inspections of the residents’ living areas to ensure the safety of the residents, accountability of ICL property, and cleanliness of such areas., • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors; completes incident reports in accordance with ICL policy; accounts for residents and files missing person reports on residents not accounted for in accordance with ICL policy and procedure., • Conduct quarterly reviews of the service plans, assessment information, medical records, and changes in care. and follows-up to determine quantity and quality service provided., • Review length-of-stay profile with supervisor and address barriers to getting and/or keeping employment and housing and participates in weekly length-of-stay reviews., • Participates in ongoing reviews of existing linkages for their adequacy and, in recognition that a comprehensive co-provider service array is necessary to good outcomes, seek to extend program and other agency linkages as part of Continuous Quality Improvement., • Continually documents resident’s treatment progress, developing measurable and objective service plans that maximize a resident’s strengths and abilities in accordance with regulatory guidelines., • Assists in the orientation of new personnel when requested., • Maintains up-to-date, accurate individual paper and electronic case records on each assigned resident., • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., • Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., • Execute emergency plans as outlined in the policy and procedure manual; administers CPR or first aid to staff or residents who require such services., • Obtains and maintains CPR and First Aid certifications., • Other job-related duties that may be assigned ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL., • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., • Ability to use sound judgment in identifying and solving problems and knowing when to seek assistance., • Ability to be aware of self and one’s impact on others, • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards., • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures., • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening, attending to what other people are saying and asking questions as appropriate., • Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis., • Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies. QUALIFICATIONS AND EXPERIENCE Associate’s degree in a health or human services field (social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation/recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing) and three years of case management experience or relevant human services experience required: Bachelor’s preferred.

Job DescriptionDescription: About Us For over 175 years, Seamen’s Society has been dedicated to helping children survive, thrive, and succeed. Our programs provide critical support to vulnerable children and families, and we are looking for passionate, dedicated professionals to join us in making a difference. If you’re seeking a rewarding career where your work truly matters, we invite you to be part of our mission. With opportunities in Brooklyn and Staten Island, we offer competitive salaries, career growth potential, and a comprehensive benefits package. Seamen’s Society for Children and Families is a 501(c)(3) nonprofit organization and an Equal Opportunity Employer. Take the next step in your career and help create brighter futures for children and families, apply today! Job Summary: The Care Manager (CM) works under the direct supervision of the Care Manager Supervisor and plays a critical role in achieving the overall goals for coordination, integration, and partnership in the delivery of care to children, youth, and families with complex medical, developmental, and behavioral needs between the ages of 0-21. The Care Manager is the central point of contact for the family and the child/youth, to ensure that their needs and services are met with positive regard. Duties and Responsibilities: • Develops and implements a person-centered, comprehensive Plan of Care (POC) for the member, in partnership with his/her caregivers and service providers., • Completes the initial and annual Child Adolescent Needs and Strengths-New York (CANS-NY)., • Based on the complexity level outcome of the child/youth, the care manager must meet the specified minimum contact and face-to-face requirements centered around the Core Services for billing as per the Department of Health (DOH) mandates., • Conducts all other required additional assessments within prescribed timeframes including but not limited to the Comprehensive Assessment, Crisis Plan, Plan of Care Updates, and Home and Community Based Services (HCBS) Level of Care (LOC), and eligibility determination for the provision of services when appropriate., • Completes all program/case relevant documentation in the Electronic Medical Record (EMR) within the assigned deadlines., • Requests and obtains the necessary documentation in a timely manner from service providers and/or families., • Partners with multi-disciplinary team to determine service needs and actively participates in ongoing communication with all partners in care., • Participates in service coordination meetings and team conferences., • Provides ongoing collateral contacts and follow up on coordinated services., • Facilitates the transitional care process and discharge planning, when applicable., • Attends and participates in individual and group supervision., • Carry a caseload as determined by the complexity levels of the cases (20-30 cases) with the ability to travel to complete face-to-face visits via car or public transportation. Caseloads will be located in or near designated borough., • Attend and participate in ongoing staff development training to enhance skills needed to effectively meet the demands of the Care Manager position., • Perform all other duties as assigned. Requirements: Required Skills, Knowledge, and Abilities: • Experience in medical service provision and care preferred., • Must possess excellent verbal, written, organizational and communication skills., • Demonstration of dedication to quality care and customer service., • Computer proficiency in excel, calendar, and word documents., • Ability to perform the essential functions of the job with or without a reasonable accommodation., • Bilingual a plus Qualifications/Requirements: • Bachelor’s degree, 2 years relevant experience and 1 year of Microsoft 365 experience required. NYS Driver’s License or NYS ID required., • Our Agency operates in 2 locations: Staten Island and Brooklyn. The ability to travel between sites in required. Why Join Us? At Seamen’s Society for Children and Families, we value our team members and are committed to providing a supportive, rewarding, and growth-oriented work environment. As part of our team, you’ll enjoy a comprehensive benefits package designed to support your professional and personal well-being: Extensive Training & Career Development – Gain hands-on experience with comprehensive training programs to enhance your skills and career growth. Generous Paid Time Off & Holidays – Maintain a healthy work-life balance with our comprehensive PTO package, including: 13 paid holidays throughout the year, Half-day Summer Fridays to make the most of the season, Ample vacation, personal, and sick time so you can recharge and focus on what matters most. Your well-being is a priority for us. Take time to rest and recharge. Robust Medical, Dental, & Vision Insurance – Stay covered with our significantly subsidized plans designed to fit your needs. Company paid Life Insurance & Financial Security – We offer life insurance, a generous 403(b) retirement plan (with agency contribution), and a tax-deferred annuity to secure your future. Commuter Benefit Program & Flexible Spending Accounts – Save money on daily expenses with our commuter benefits and FSA options. Exclusive Perks & Discounts – As part of our team, you'll gain access to Plum Benefits, the leading Corporate Entertainment Benefits provider. Enjoy exclusive discounts, special offers, and preferred seating for top attractions, theme parks, shows, sporting events, movie tickets, hotels, and more. Employee Assistance Program – Receive confidential support services for mental health, financial advice, and personal well-being. Internship & Referral Programs – Help build the future by mentoring interns or referring great candidates and earning incentives. Additional Information Seamen’s Society is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We respect diversity and accordingly are an equal opportunity employer that does not discriminate based on race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

Job Description Harlem Children’s Zone (HCZ) Promise Academy – top-performing K-12 charter schools within HCZ’s cradle-to-career pathway of comprehensive services – seeks an Behavioral Intervention Specialist! The Behavioral Intervention Specialist will bring a passion for the goal of HCZ Promise Academy: to get all our scholars to and through college. The ideal candidate cares deeply about children, respects the culture of Harlem’s residents, and is eager to make an impact in our community and beyond. For more information, check out Want to Work at Promise Academy? Here’s 7 Things You Need to Know. Schedule • Monday - Friday Reports to: SEL/PBS Manager Requirements Who You Are: • Conduct scholar observations and functional behavior assessments to understand the root causes of behaviors., • Collaborate with teachers, parents, and other stakeholders in developing targeted behavior strategies and interventions., • Create individualized behavior intervention plans (BIPs) based on assessment findings., • Implement behavior support strategies and Behavior Intervention Plans (BIPs), often through one-on-one or small group sessions with teachers, and provide coaching to others on how to effectively implement these strategies and plans., • Maintain a digital database of all Behavior Intervention records, forms, observations, agreements, and other relevant documents., • Conduct observations of classrooms and school environments to ensure behavior strategies and practices are being implemented with fidelity., • Support and coach teachers as it relates to behavior supports implementation at the classroom level (Tier 1 and Tier 2 supports)., • Support the Deans, Operations Directors, and Counselors in the creation and implementation of both Tier 1 and Tier 2 Interventions., • Meet regularly with school leadership to ensure implementation and review changes in data. Provide support that is culturally responsive and respectful of trauma responses to ensure all supports and interventions are individualized and effective., • Provide support to families through meetings, workshops, and individualized training., • Participate in scholar case conferences and retention conferences., • Train and support paraprofessionals. What you’ll do: • Bachelor's degree, • Demonstrated experience in special education, behavioral specialist, student counseling, or a student-related area, • Knowledge of student development and student learning theories, • Strong understanding of applied behavior analysis (ABA) principles and evidence-based interventions, • Strong organizational and administrative skills, • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) We’re passionate about hiring outstanding Behavioral Intervention Specialists who are dedicated to helping our scholars thrive. In return, we offer a highly competitive benefits package because we believe our teachers deserve it! Our exceptional benefits include: • Performance-based bonuses, • No-cost health insurance, • Up to $30,000 student loan forgiveness, • Paid time off, • Employee referral bonus, • Career advancement, • Life Insurance, • Short-and long-term disability, • Wellness discounts, • Commuter benefits, • Financial wellness perks The salary range for this position is $65,000-$85,000 per year. Harlem Children's Zone does not provide work visas for candidates who require employer sponsorship for work authorization in the United States. Harlem Children’s Zone is an Equal Opportunity Employer (EOE). SPECIAL CONSIDERATIONS Must be accessible for emergencies that require support after work hours and on the weekends.

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under supervision of the Nurse Supervisor/Manager (RN) and with the collaboration of the Program Director, the Licensed Practical Nurse (LPN) is responsible for the safe and efficient dispensing of methadone medication doses to clients, consistent with the clinic procedures, and performing nursing assessments and functions within their scope of practice. The LPN will coordinate the implementation of medication dispensing in the integrated outpatient program (CDOP/OTP) for clients, which can include various assisted treatment medications such as methadone, buprenorphine, and naltrexone, and naloxone, and other medications in the OTP dispensing unit. The LPN will be required to collaborate with members of the behavioral health, medical team and other leadership in the development, management, and operations of the OTP and will operate under the organization’s philosophy, standards of practice and policy. KEY ESSENTIAL FUNCTIONS • Adheres and dispenses appropriate methadone dosages, in accordance with clinic procedures and guidelines according to DEA, OASAS, SAMSHA, and DOH regulations., • Details inventory maintenance and reporting with computations according to each tour., • Maintains accurate documentation of daily methadone dispensing log., • Maintains daily reports for accountability of daily dispensing activities such as calibration, spillage, compliance, and swapping of inventory., • Performs nursing assessment during each medication dispensed for each client to identify alertness and orientation., • Adheres and maintains security of dispensing area and inventory; report any diversion to immediate nursing supervisor., • Utilizes computer skills to dispense methadone via computer system., • Completes nursing assessments and evaluations during intake, client visit, annual evaluation and/or crisis basis., • Reviews client’s medical history and medication during initial evaluation and the 90-day reassessment., • Ensures that the findings of the nursing assessment, the comprehensive care plan, and recommendations for nursing follow-up are documented dated, and signed in the client’s record., • Communicates to client’s primary counselor and medical director when new medical or nursing needs are apparent., • Performs technical skills such as vital signs, phlebotomy, and various lab collection procedures according to CLIA guidelines for intake, annual examinations, and as necessary for client evaluations and assessments., • Conducts and documents tuberculin implanting and reading within appropriate time frame, during admission and at annual examination., • Ensures the provision and coordination of staff teaching regarding prevention, transmission, risk reduction and risk elimination strategies for HIV/AIDS., • Provides educational health related materials at admission, as needed, at the request of a client or as medically/clinically indicated., • Implements nursing care effectively and with courtesy according to clinic policy and procedures., • Follows accepted standards of nursing practice in providing direct care, performing procedures, and using equipment., • Maintains infection control standards per policy and in collaboration with Medical Director., • Coordinates all necessary client services with interdisciplinary team members in the comprehensive care planning process., • Maintains accurate documentation of all nursing activities., • Must possess a High School Diploma or GED., • Minimum three (3) years practical experience in health care facility., • Must possess an active and unrestricted license as a Licensed Practical Nurse (LPN) in New York State., • Must possess current Basic Life Support (BLS) certification., • Must possess current NYS approved Infection Control certification (4.0 hours, valid for 4 years)., • Must have specific training in chemical use, abuse and dependence specific to the services provided., • Must obtain Mandated reporter (2 hours) prior to hire date., • Obtain within six months of hire:, • Supporting Recovery with Medications Addiction Treatment (MAT), • CASAC Canon of Ethics (6 hours), • Confidentiality related to 42CFR (3 hours), • Knowledge of substance/alcohol dependence/use population., • Excellent computer skills, familiar with electronic OTP dispensing systems., • Ability to use business acumen to exercise good judgment and decision-making., • Must be able to multi-task with strong organizational skills., • Excellent interpersonal skills and able to communicate both verbally and in written form., • Commitment to cultural diversity and sensitivity. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description TITLE: Case Manager- OASAS Residential REPORTS: Deputy Director/Clinical Director FLSA CODE: Non-Exempt PROGRAM: Openings at our East Harlem, Bronx, Ward's Island, NY locations Our Mission: Since 1967, Odyssey House has gone beyond helping individuals beat drugs and alcohol. We help rebuild lives. There’s more to recovery than just getting clean. We help individuals get healthy again, too, with medical and dental care, fitness programs, support for your mental health and more. Individuals can stay with their children while in treatment, while learning new life skills, so they can stay together and repair other broken relationships in their lives. We provide educational and work skill trainings, outpatient services and available housing assistance, so individuals can step back into real life with a real future. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare The Case Manager is responsible for providing counseling and case management services related to substance abuse, legal, mental health, medical and vocational/educational issues. They work directly with the clients in individual and group counseling sessions on issues surrounding chemical abuse/dependency and advocates a drug-free lifestyle. The Case Manager works closely with the rest of the staff as an integral part of the clinical team. SPECIFIC DUTIES & RESPONSIBILITIES: • Provide individual counseling and case management services addressing all medical, psychiatric, housing and vocational concerns., • In collaboration with each client, formulate treatment plan, monitor achievement of objectives, review and update treatment plan in accordance with regulatory requirements and as clinically indicated., • Maintain up-to-date client clinical records including, at minimum, treatment plans, group counseling notes and progress notes in accordance with regulatory guidelines and program standards., • Conduct education/prevention groups to address topics which address chemical dependency and related issues., • Provide crisis intervention services., • Responsible for ongoing client discharge planning., • Perform room inspections and addresses client’s needs in relation to successful completion of Activities of Daily Living (ADL), including money management, medication management, and personal hygiene and other life skills which support recovery., • Provide other therapeutic services through active participation, observation and evaluation of each assigned clients engagement in the resident hierarchy, job functions, and social and recreational activities., • Facilitate house and community meetings including morning & evening meeting, etc., • Operate as a liaison with all referral agencies providing regular verbal and written progress reports., • Establish community and agency affiliations which address client needs and strengthen the delivery of services., • Provide education and direct services to family members, as appropriate, in regards to resident’s substance abuse and related behavioral issues., • When necessary, conduct client screening for contraband and collection of samples for urine toxicology testing., • Attend regularly scheduled staff meetings and case conferences., • Attend all required in-service training seminars., • Participate in quality improvement activities., • Other relevant duties as required. REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES • High School Diploma/GED required., • Familiarity with computer operation (Microsoft Word, AWARDS, Outlook programs) preferred., • Two (2) year’s experience working as a case manager in a residential setting preferred., • CASAC-T preferred., • Must be able to work a flexible schedule. Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare MAJOR FUNCTIONS: The Licensed Mental Health Clinician is responsible for providing individual and group counseling services on a wide range of clinical and community issues for individuals in residential treatment to address a substance use disorder. Assists residents and their families in accessing community resources and services related to substance abuse, legal, mental health, medical and vocational/educational needs. Functions in a collaborative role within the clinical team and provides guidance and direction to the Counselors. SPECIFIC DUTIES & RESPONSIBILITIES: • Provide individual assessment and counseling to address outstanding family, medical, psychiatric, and housing concerns., • Conduct evidence-based group counseling services related to a wide range of clinical and community issues., • Maintain up-to-date resident charts including assessments, treatment plans, case notes and documentation of collateral contacts., • Provide crisis intervention services., • Assist in the development and implementation of resident discharge plans., • Provide other therapeutic services through active participation, observation and evaluation of resident’s engagement in the resident hierarchy, job functions, and social and recreational activities., • Establish community and agency affiliations which address resident needs and strengthen the delivery of services., • Functions as liaison and provide education and direct services to family members, as appropriate, in regards to resident’s substance abuse and related behavioral issues., • When necessary due to staff absences or vacancies, maintains a caseload., • When necessary, conduct resident screening for contraband and collection of samples for urine toxicology testing Attend regularly scheduled staff meetings and case conferences., • When necessary, facilitate case conferences and conduct internal chart audits., • Attend all required in-service training seminars., • Participate in quality improvement activities., • Function as “Manager” on Duty in the absence of an on-site manager., • Other relevant duties as required.REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES, • Master’s Degree in Social Work, Counseling, or Marriage and Family Therapy with one (1) year experience working in a social services setting providing group counseling, family therapy and case management with chemically dependent clients required;, • NYS Licensure as a Social Worker, Mental Health Counselor or Marriage and Family Therapist required., • Candidates lacking this credential must be able to obtain this minimum standard during the six (6) month introductory employment probation period., • Communicate effectively, both orally and in writing., • Must be able to work a flexible schedule., • Proficiency with computer operation (Microsoft Word, Excel, Electronic Health Records, and Outlook programs)., • Bilingual in English/Spanish is preferred but not required. Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description POSITION SUMMARY: The Assistant Residential Manager is responsible for ensuring the overall operations of a Residential Program are being delivered according to state and federal regulations, agency policy and procedure and according to the agency’s mission. The role of the Assistant Residential Manager is to oversee and manage the operations of a Residential Program to support individuals with an intellectual disability/mental health reach their goals, valued outcomes, develop skills and provide support as required with residential services by operating a Residential Support Program. The position is responsible for maintaining a safe, supportive, and therapeutic home environment which fosters growth and rehabilitation and facilitates the development of independent and self-help skills of the individuals. The Assistant Residential Manager is responsible for training, planning, supervising, and coordinating the services and interaction of the staff, support staff and managerial staff as well as ensuring compliance with state and federal regulations. This position is responsible for maintenance and revision of developed systems within the Developmental Disabilities (DD) program including quality assurance systems, training systems, and billing systems. Responsible for keeping these systems organized, efficient and for ensuring that staff is using these systems appropriately. The Assistant Residential Manager also imparts and supervises staff within the Residential Habilitation program. The Assistant Residential Manager works as a support to the Residential Manager in operating the program in compliance according to agency policy and state regulations, along with the supervision of the assigned workforce and their performance. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Employee must possess the ability to interact with individual and staff professionally and ethically, understand and implement service plans, and to complete all required documentation clearly, legibly in a timely manner. Must have a passion for and desire to work with people with intellectual disabilities and other physical or mental disabilities. Knowledge of basic human physical and psychological needs. Knowledge of simple health and safety precautions. Knowledge of simple nursing care, first-aid, behavior management, personal and environmental hygiene. Ability to write progress and behavior reports using a professional, objective style and voice. Ability to use computers and other electronic equipment. Ability to interact with individuals, community members and other treatment team members. Ability to read and comprehend technical training manuals. Ability to follow written and oral instructions course of action. Ability to learn basic operation and maintenance of adaptive equipment. Ability to be supportive and patient. Ability to be a team player. Ability to observe, record and report participant’s behavior, attitude, and physical condition. Ability to be on call and work extended day to day hours. Ability to prioritize conflicting deadlines. Ability to observe, record, and report participant’s behavior, attitude, Page 2 and physical conditions. Ability to obtain SCIP, First Aid/CPR certification and Medication Administration Training. Attention to detail and structured way of approaching tasks (well organized) to plan ahead and result oriented (proactive). ESSENTIAL RESPONSIBILITIES: 1. Supervise and manage the day-to-day operations of a Residential Program, routinely in the evening however for all shift as directed. Ensure that staff are assigned to task, individual level of supervision, and activities according to the operational procedures. 2. Effectively communicate and support the organization’s mission, vision, and values. 3. Responsible for monitoring and ensuring that daily documentation for individuals’ programming is complete and accurate. 4. Ensuring goals are met in areas including client and family satisfaction, safety, quality, and team member performance. 5. Prepares and submits all required reports, incident reports, corrective action, statistics, and quality assurance functions to verify program services are in accordance with agency and departmental Quality Assurance, Corporate Compliance and HIPAA policies and procedures. Complete reports and ensure proper documentation of any incident at the facility. Company DescriptionEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving children and adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.EIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving children and adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.

Job Description JOB SUMMARY Under the general supervision of the Program Director or Designee, functions as part of a team providing client-centered, strength-based rehabilitation and recovery services to assigned consumers that relate to the care, nurturing, treatment, education, socialization, habilitation, recovery/healing and support of adults diagnosed with a mental illness and in some instances, co-occurring substance abuse disorder. These tasks focus on supporting, instructing and assisting recipients of mental health services to develop the skills needed to attain personal goals, live, be educated, work, and socialize successfully in the community environments of their choice. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or electronically as instructed, • Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality of services provided. Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs, and primary language., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. Document case notes regarding significant and untoward events and contacts with mental health providers, including ICM’s and AOT’s., • Models’ appropriate behavior and provide rehabilitation and recovery services to assigned consumers that incorporates skills training in all areas of psychiatric rehabilitation, including the 11 restorative services. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) that assist the consumer in meeting service plan goals Examples of skills training include self-advocacy training, ADL (Activities of Daily Living) skill building, medication management training, socialization skill enhancement, and conflict resolution training. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Encourages consumers’ adherence to medication, program, and medical appointments, including morning or evening routines, to help consumers meet treatment goals and maintain appointments., • Monitors medications and/or supervises individuals' self-administration of medication; counts appropriate doses of medication and maintains medication records in accordance with agency policies and procedures. Tracks annual physical examinations and encourages follow-up., • As directed, accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer. Functions as criminal justice liaison for consumer., • Plans, escorts, and/or arrange social/recreational, vocational, medical and other activities for and with consumers. Obtains and develops resource information for consumers in all aspects of their care (clinical services, recreational activities, vocational programs both within and outside of ICL and disseminates this information to consumers in a manner that is clear and understandable. Advocates on behalf of consumer with outside service providers and within ICL and works with other team members in addressing the needs of the consumers., • Provides substance abuse services and administer urinalysis and/or breathalyzer tests to consumers as directed., • Performs crisis assessment and nonverbal and verbal crisis intervention using appropriate and approved techniques., • Participates in fire drills, performs headcounts, fire-watch and heat safety activities with other team members., • Immediately reports serious incidents, serious incident allegations, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Performs room checks and regular inspections of the consumer's rooms, using checklists or other aids, to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. Engages consumer in learning how to maintain a safe, clean, and healthy personal living environment. Functions as liaison between consumer and facilities management department as needed., • Participates as instructed in all program communication and training activities: for example, shift briefings, daily floor meetings, communication log review and entry, supervision meetings, case conferences, staff meetings, and in-service training and development events. Participates in consumer community meetings as assigned., • Executes emergency plans as outlined in the policy and procedure manual., • Assists in the orientation of new personnel when requested; assists supervisors and managerial staff with special reports, projects or responsibilities as assigned., • As assigned, functions as “manager on duty” or lead worker in accordance with program protocols which may include ensuring that headcounts, fire watches and heat watches are done; documentation and completion of any required reports; preliminary investigation of incidents, responding to emergency situations, and ensuring coverage for the next shift., • As assigned, may cover the duties of a residential or front desk counselor on a temporary basis or may cover the work of another case manager in the case of short staffing., • Complies with attendance and timekeeping rules, including following the protocol for requesting time off and giving sufficient notice of unscheduled absences; reports reliably and regularly to work on an on-going basis., • Comply with all applicable agency policies, including infection control policies., • May have on-call responsibilities., • Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL., • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., • Ability to use sound judgment in identifying and solving problems and knowing when to seek assistance., • Ability to be aware of self and one’s impact on others, • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening, attending to what other people are saying and asking questions as appropriate, • Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis, • Bachelor's degree in a human services field* OR, • Associate’s Degree in a human services field* and two years of full-time experience providing direct services to individuals with mental disabilities or other relevant human service experience OR, • High school diploma or equivalency diploma recognized by the NYS Department of Education, and four years of full-time human services work experience OR, • An equivalent combination of training and experience. 30 college credits may be substituted for 1 year of human services experience.

Job Description JOB SUMMARY Under the general supervision of the Program Director or Designee, functions as part of a team providing client-centered, strength-based rehabilitation and recovery services to assigned consumers that relate to the care, nurturing, treatment, education, socialization, habilitation, recovery/healing and support of adults diagnosed with a mental illness and in some instances, co-occurring substance abuse disorder. These tasks focus on supporting, instructing and assisting recipients of mental health services to develop the skills needed to attain personal goals, live, be educated, work, and socialize successfully in the community environments of their choice. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or electronically as instructed, • Provides supportive counseling in 1:1 or group formats that assist the consumer to modify attitudes and behaviors as needed., • Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality of services provided. Ensures that plans include consideration of the consumer’s cultural and ethnic background, customs, needs, beliefs, and primary language., • Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on the discharge-planning goal. Document case notes regarding significant and untoward events and contacts with mental health providers, including ICM’s and AOT’s., • Models’ appropriate behavior and provide rehabilitation and recovery services to assigned consumers that incorporates skills training in all areas of psychiatric rehabilitation, including the 11 restorative services. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) that assist the consumer in meeting service plan goals Examples of skills training include self-advocacy training, ADL (Activities of Daily Living) skill building, medication management training, socialization skill enhancement, and conflict resolution training. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., • Encourages consumers’ adherence to medication, program, and medical appointments, including morning or evening routines, to help consumers meet treatment goals and maintain appointments., • Monitors medications and/or supervises individuals' self-administration of medication; counts appropriate doses of medication and maintains medication records in accordance with agency policies and procedures. Tracks annual physical examinations and encourages follow-up., • As directed, accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer. Functions as criminal justice liaison for consumer., • Plans, escorts, and/or arrange social/recreational, vocational, medical and other activities for and with consumers. Obtains and develops resource information for consumers in all aspects of their care (clinical services, recreational activities, vocational programs both within and outside of ICL and disseminates this information to consumers in a manner that is clear and understandable. Advocates on behalf of consumer with outside service providers and within ICL and works with other team members in addressing the needs of the consumers., • Provides substance abuse services and administer urinalysis and/or breathalyzer tests to consumers as directed., • Performs crisis assessment and nonverbal and verbal crisis intervention using appropriate and approved techniques., • Participates in fire drills, performs headcounts, fire-watch and heat safety activities with other team members., • Immediately reports serious incidents, serious incident allegations, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., • Performs room checks and regular inspections of the consumer's rooms, using checklists or other aids, to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence. Engages consumer in learning how to maintain a safe, clean, and healthy personal living environment. Functions as liaison between consumer and facilities management department as needed., • Participates as instructed in all program communication and training activities: for example, shift briefings, daily floor meetings, communication log review and entry, supervision meetings, case conferences, staff meetings, and in-service training and development events. Participates in consumer community meetings as assigned., • Executes emergency plans as outlined in the policy and procedure manual., • Assists in the orientation of new personnel when requested; assists supervisors and managerial staff with special reports, projects or responsibilities as assigned., • As assigned, functions as “manager on duty” or lead worker in accordance with program protocols which may include ensuring that headcounts, fire watches and heat watches are done; documentation and completion of any required reports; preliminary investigation of incidents, responding to emergency situations, and ensuring coverage for the next shift., • As assigned, may cover the duties of a residential or front desk counselor on a temporary basis or may cover the work of another case manager in the case of short staffing., • Complies with attendance and timekeeping rules, including following the protocol for requesting time off and giving sufficient notice of unscheduled absences; reports reliably and regularly to work on an on-going basis., • Comply with all applicable agency policies, including infection control policies., • May have on-call responsibilities., • Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES • Committed to the active promotion of ICL values and goals., • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL., • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., • Ability to use sound judgment in identifying and solving problems and knowing when to seek assistance., • Ability to be aware of self and one’s impact on others, • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening, attending to what other people are saying and asking questions as appropriate, • Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis, • Bachelor's degree in a human services field* OR, • Associate’s Degree in a human services field* and two years of full-time experience providing direct services to individuals with mental disabilities or other relevant human service experience OR, • High school diploma or equivalency diploma recognized by the NYS Department of Education, and four years of full-time human services work experience OR, • An equivalent combination of training and experience. 30 college credits may be substituted for 1 year of human services experience. #ICLCWCM

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role The Care Strategy Director, Provider Growth, will be responsible for partnering with our VP of Provider Growth to grow our clinical capacity efficiently while maintaining high quality standards. In this role, you will be responsible for strategic planning (quarterly OKRs), running the operating cadence (weekly business reviews), capacity planning & utilization management (TAs, Onboarding, Licensing) and special projects (new processes, process optimizations, etc.). This will require someone that is analytical, a structured problem solver, can work cross-functionally, is an excellent verbal and written communicator, has a strong bias to action, and is willing to get their hands dirty. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Planning & operating cadence - set quarterly/semi-annual priorities and OKRs; build dashboards to track all key metrics; run weekly business review, • Capacity planning & utilization management -, • Hiring: define variable headcount hiring targets for all teams supporting their pods (provide as input to recruiting), • Adjustments: when plans change, define tactics to help us get better in balance and optimally use the existing capacity, • Performance management - build out all reporting and processes to enable Ops Lead to run monthly performance management process, • 7-12 years of work experience, ideally:, • 3-4 years in management consulting, investment banking or private equity with multiple promotions, • 3-4 years working in Strategy & Operations, Business Operations or General Manager roles at high growth start-ups (plus if it is health tech or marketplace business), • 2+ years of direct management experience, • Experience in strategic planning processes (OKRs) and running weekly/monthly business reviews, • Experience running highly cross-functional projects (operations, sales or recruiting, technology), • Highly proficient in Excel/GSheets, SQL and data visualization tools (e.g., Tableau, Looker, etc.) The total target base compensation for this role will be between $151,000 to $215,000 per year at the commencement of employment. In addition to base compensation, this role also offers a performance bonus. The expected total cash compensation range, including potential bonus, will be between $182,000 and $258,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Job Title: Per Diem Child Care Worker Department: Youth Reception Center/Agency Operated Boarding Home Reports To: Shift Supervisor/Residence Manager About Rising Ground Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City. About the Role Provides for the basic needs, health and safety of residents. Assists youth in following therapeutic programming and meeting individual treatment goals. What You’ll Do • Maintain Health and Safety of Residents, • Actively and diligently supervise youth at all times; both in the cottage and when escorting on campus or during off-grounds programming., • Utilize the appropriate techniques of behavior management and crisis intervention as taught in TCI., • Remain sensitive and understanding in difficult and stressful situations; keeping client’s needs and feelings in perspective., • Provide timely written documentation (e.g., critical incidents, BIR’s, conflict resolution forms) and oral communication of events. Perform Life Space Interviews as trained., • Access /communicate with other team members (i.e., medical and clinical) as necessary to ensure the health and safety of residents., • Maintain / inspect the cottage to ensure no health or safety hazards exist. Remove or report concerns as necessary., • Report any observed violations of code of conduct to supervisor immediately (i.e, inappropriate sexual behaviors or physical aggression between co-workers and youth). Provide written documentation if requested. What You’ll Do Program Delivery • Supervise, assist, and teach residents to perform all activities of daily living, including self-care, chores, etc., • Initiate, support and escort residents to planned recreation and other therapeutic educational activities. Look for ways to improve the daily structure, coordination, and overall program implementation. This includes driving an agency vehicle if deemed certified, as needed/expected., • Implement PBIS (Positive Behavioral Interventions and Support) System fully and in accordance with training. At all times model the core values of ROAR (respect, on task, act safely and be responsible) and frame corrections of student behaviors in a positive way. Professional Practice, • Arrive to work on time; respecting other shift workers and programmatic needs., • At all times model the appropriate dress, speech and behavior for residents. This includes dressing professionally or in designated work uniforms/dress code if prescribed., • Professionally representing the agency when speaking with parents, community members or other stakeholders., • Respect the privacy of all individuals and maintain client confidentiality as prescribed by law and in Agency policies., • Utilize Agency monies when provided only for prescribed activities. Maintain appropriate receipts., • Assume expected role on treatment team and maintain collaborative relations with members., • Become knowledgeable and utilize all RTC policies and procedures., • Attend all mandatory or recommended staff development workshops/trainings., • Demonstrate organizational commitment which includes supporting and understanding. Your Qualifications • High School/GED, • A safe driving record as determined by NYS Department of Motor Vehicles. Preferred Education and Experience:, • Experience in a Residential Treatment Center working with adolescents. No Work Environment Field Position Type/Expected Hours of Work Varied, per diem – will be a part of an all call per diem pool. Possible shifts: 8am-4pm, 4pm-12am, 12am-8am, 7am-3pm, 3pm-11pm, 11pm-7am. Physical Demands: Must be able to pass and execute the physical portion of Therapeutic Criss Intervention. Additional Requirements: • Authorized to work in the U.S. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description The Qualified Intellectual Disability Professional / QIDP is responsible to assist and ensure the overall operations and services are being delivered according to state and federal regulations, agency policy and procedure and according to the agency’s mission. The role of the Qualified Intellectual Disability Professional / QIDP is responsible to assist in the overall coordinating and managing the overall person-centered services for assigned individuals. The Qualified Individual Disability Professional (QIDP) serves to provide leadership, direction, and training in order to supervise the overall development of a specific program. QIDP also supervises the rehabilitation of persons with developmental disabilities. Utilizing the Interdisciplinary Team approach, develop implementation strategies which outline services and supports for individuals so they may work towards the outcomes detailed in their Personal Plan. The QIDP supervises the treatment process in the assigned residences, ensuring implementation of team recommendations by all members of the Interdisciplinary Team. The QIDP is responsible for ensuring service provision by all disciplines represented on the treatment team. The QIDP meets routinely with other Team Clinicians for coordination and integration of services. The QIDP coordinates with the Residential Manager(s) and staff. The QIDP monitors provision of individual and group program services as well as the maintenance of a therapeutic milieu which is conductive to residents' health and wellbeing. The QIDP ensures provision of integrated services to individuals by fostering within each Team an awareness of the need for service integration; Coordinating service delivery and planning activities with day program services; and Monitoring service provision by agency clinical staff, consultants and community-based vendors, ensuring services are in accordance with IDT treatment recommendations. The QIDP ensures provision of a therapeutic environment through regular review of employee work schedules and performance, initiating corrective actions when necessary to ensure provision of coverage levels consistent with the treatment needs of the individuals and regular monitoring of the program setting to ensure maintenance of an atmosphere conducive to individuals' development and well-being, where the rights of each individual are upheld and respected. The QIDP regularly records progress of individuals, and documents all changes in Plans of Care / ISPs according to procedures established by the agency. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Employee must possess the ability to interact with individual and staff professionally and ethically, understand and implement service plans, and to complete all required documentation clearly, legibly in a timely manner. Must have the knowledge of OPWDD and OMIG Regulations. Must have a passion for and desire to work with people with intellectual disabilities and other physical or mental disabilities. Knowledge of basic human physical and psychological needs. Knowledge of simple health and safety precautions. Knowledge of simple nursing care, first-aid, behavior management, personal and environmental hygiene. Ability to write progress and behavior reports using a professional, objective style and voice. Ability to use computers and other electronic equipment. Ability to interact with individuals, community members and other treatment team members. Ability to read and comprehend technical training manuals. Ability to follow Page 2 written and oral instructions course of action. Ability to learn basic operation and maintenance of adaptive equipment. Ability to be supportive and patient. Ability to be a team player. Ability to observe, record and report individuals’ behavior, attitude, and physical condition. Ability to prioritize conflicting deadlines. Ability to observe, record, and report participant’s behavior, attitude, and physical conditions. Ability to be on call and work extended day to day hours. Ability to travel and commute to locations services are provided. Ability to obtain SCIP and First Aid/CPR certification. ESSENTIAL RESPONSIBILITIES: 1. Work as a team and collaboratively with other agency providers, departments, and administration. 2. Effectively communicate and support the organization’s mission, vision, and values, while monitoring and ensuring activities, both inside and outside of the Support, comply with State and Federal regulations and Agency and Program specific policies and procedures. 3. Maintaining program records and ensuring compliance ongoing, which include but not limited to Life Plans, Staff Actions, IPOP, Assessments, Level of Care and DDP2. In addition to ensuring these plans and records are consistent with other clinical service plans, such as PONS and BSP. 4. Evaluation of individual’s strengths needs and develop Habilitation Plans, designed to develop personal and life skills. 5. Participate in the development of Life Plan in relations to the services. 6. Develop and supervise the implementation of the Staff Action Plan (SAP)/ Habilitation Plan (HP) goals and the Individualized Protective Oversight Plan (IPOP) 7. Monitor the progress of individuals and write the monthly progress notes 8. Ensure the timely receipt and filing of the Interdisciplinary Team summaries/ reports from various professionals 9. Ensure timely completion of QIDP summaries for monthly, semi-annual and annual reviews. Submit semi-annual and annual reviews to Care Managers for inclusion in the Life Plan. 10. The QIDP ensures timely completion and submission of required IDT documentation to the Director of the service. The QIDP accepts primary responsibility for development of program goals and methodologies and for training DSPs to correctly implement and document such activities. The QIDP may direct team members / clinicians to formulate program activities but remains responsible for ensuring that these activities are developmentally appropriate and are in response to identified prioritized needs. 11. Attend Life Plan (Individualized Service Plan) meetings (Annual review and 6-month review), monthly staff meetings, and Interdisciplinary Team (IDT) meetings Company DescriptionEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving children and adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.EIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving children and adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.

Job DescriptionDescription: Title: Case Manager II, Substance Use Disorder Department: Behavioral Health Reports To: Director, Harm Reduction Program Location: 56 Bay St., 3rd Floor Position Status: Full Time FLSA Status: Non-Exempt Pay Rate/Benefits: The pay range for this role is generally $41,600 - $46,600 annually, commensurate with relevant experience and qualifications and in alignment with internal equity. Additionally, we offer an excellent benefits package that includes generous paid time off (4 weeks of vacation plus paid holidays, personal, and sick time), medical, dental, vision, supplemental benefits including employer provided basic life insurance and employee assistance programs, tuition reimbursement and fitness reimbursement after 1 year of employment, a retirement plan that includes employer matching, and more! Community Health Action of Staten Island (CHASI) drives dramatic improvements in the health of New Yorkers by feeding people who are hungry, healing families broken apart by violence, and bridging the gaps between people and the compassionate health care they deserve. CHASI provides outreach, education, prevention, and direct support services for populations most affected by health disparities – people with low or no income, low-income people with chronic illnesses, people with criminal justice involvement, people who use drugs, domestic violence survivors, people of color, and the LGBTQ community. POSITION SUMMARY: The Hotspotting Opioid Program is an evidence-based program in which a care management model will be led by certified recovery peer advocates and clinical professionals with the objective of providing person-centered services to those at risk of opioid overdose in a safe and collaborative way. The program’s focus is to reduce opioid harm, promote a continuum of recovery, and address critical social determinant of health factors. Under the supervision of the Director of Harm Reduction, the individual will be responsible for providing client outreach, interventions for clients, provide crisis consultations, maintain client case records, linkages to care, referral follow up. Case Managers will document interventions according to all funder and agency requirements, submit statistical data and reports, attend weekly supervision, participate and facilitate case conferences, conduct staff trainings on substance abuse topics, and perform other additional tasks as delegated by supervisor. DUTIES & RESPONSIBILITIES: • Perform outreach to potential clients to engage them into services., • Coordinate the implementation of the multidisciplinary treatment plan, with treatment team., • Document all client activities, progress, and clinical intervention in the case record., • Coordinate treatment services with internal programs and external organizations., • Address and remove barriers to enable client access to all necessary components of health care, including mental health and substance use services by coordinating with the treatment team., • Maintain ongoing face-to-face, telephone, and other collateral contacts to support, encourage, and promote the client's commencement and ongoing compliance with the requirements of treatment and/or services outlined by CHASI and the funder, as well as to assist with mitigating barriers to engagement in services, wellness, and recovery, as well as employability by working closely with the treatment team., • Use required systems to track outreach and engagement activity; conduct Health Related Social Needs Assessments (HRSN) assessments using required platforms and tools and make referrals to treatment and recovery services, • Assist clients in coordinating a manageable treatment., • Help to collect documentation for SSI and housing applications as well as provide advocacy services throughout the application process., • Coordinate logistics for care and treatment needs including appointment reminders and consistent follow-up., • Assess plan and treatment adherence and addresses barriers as they arise., • Connect clients to Harm Reduction services including but not limited to naloxone training and kits, and fentanyl test strips., • Reassess client needs and eligibility for the program., • Develop and discuss aftercare plans with clients, referral resources, and other relevant entities., • Performing crisis intervention and problem resolution for clients in need. Coordinating efforts with treatment staff and documenting same in the case record., • Perform all functions in alignment with CHASI’s Mission, Vision, and Core Values., • Other duties as assigned. Requirements: QUALIFICATIONS: • At least 1-year of experience providing case management services., • Experience working with individuals managing substance use disorders., • Bachelor’s degree in a related field, CASAC, or CASAC-T preferred., • CRPA Preferred, • Strong knowledge of harm reduction, trauma-informed care, motivational interviewing, and other person-centered intervention models., • Good organizational skills and an orientation toward detail and accuracy., • Bilingual (English/Spanish) preferred., • Computer literate in Microsoft Office applications, email, and ability to navigate the Internet. People of color, LGBTQ, women, and people with disabilities strongly encouraged to apply. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, disability or marital status.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health delivers high-acuity virtual behavioral care at national scale. Our Admissions, Outreach, Finance, Clinical, and Operations teams rely on Salesforce to guide patients through life-saving treatment. Salesforce is the operational backbone behind their work. It powers how families are onboarded, how referrals move through the system, and how teams coordinate care every day. As Engineering Manager, Salesforce, you'll lead the team responsible for building and sustaining this mission-critical platform. You'll shape how we plan, deliver, and support Salesforce at scale, ensuring the system stays reliable as demand, data, and complexity continue to grow. Your work will help Admissions process referrals faster, give Outreach teams clearer visibility into families who need support, and keep our operational systems connected and efficient. The systems you guide will simplify complex workflows, improve reliability across departments, and help us deliver care with greater speed and consistency. If you want to lead a team at the center of Charlie Health's growth and shape a platform that enables staff across the organization to serve clients more effectively, this role is for you. Responsibilities • Lead and manage the Salesforce engineering team, including admins and engineers, with a focus on delivery, reliability, and continuous improvement, • Partner with Product, Engineering, and operational leaders to define priorities and deliver scalable Salesforce solutions, • Ensure stability and performance of the Salesforce platform as usage and complexity grow, • Oversee planning, execution, and cross-functional alignment for all Salesforce initiatives, • Shape architectural direction and key technical decisions, supported by senior technical contributors for detailed design and implementation., • Develop, coach, and support the growth of the Salesforce team as it expands, • Establish processes that improve predictability, quality, and collaboration across the team, • Drive quarterly planning and roadmap discussions in partnership with Product and business stakeholdersRequirements, • 7+ years of experience working on or managing complex Salesforce implementations in high-growth environments, • 2+ years of people management experience leading technical teams, • Strong understanding of Salesforce architecture, integrations, and platform capabilities, • Experience partnering closely with technical leads, product managers, and cross-functional stakeholders, • Ability to manage ambiguity, prioritize competing demands, and drive iterative delivery, • Demonstrated success leading teams through complex roadmap execution and platform-scale challenges, • Excellent communication, organization, and stakeholder management skills Additional Information The total target base compensation for this role will be between $185,000 and $265,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $215,000 and $265,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-hybrid Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is seeking a Product Marketing Manager to lead high-impact initiatives and shape the narratives that define our programs and services. Reporting to the Director of Product Marketing, the Product Marketing Manager will own the development of positioning, messaging, and collateral that drive awareness, adoption, and engagement across key audiences—including referral partners, payers, clients, and families. This role will play a critical part in translating market insights into compelling stories, managing cross-functional launches, and ensuring our brand and products are represented with clarity and consistency. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Own the planning, development, and execution of integrated marketing campaigns and go-to-market initiatives, from strategy to post-launch measurement, ensuring alignment with company objectives and audience needs., • Partner cross-functionally with Outreach, Clinical, Partnerships, Product, and Commercial Strategy to identify market opportunities, gather insights, and translate them into compelling positioning, messaging, and collateral., • Develop and maintain clear, differentiated product and program narratives that articulate Charlie Health's unique value proposition to multiple audiences (referral partners, payers, clients, etc.)., • Build and operationalize a competitive intelligence program to analyze market dynamics, track competitor products and positioning, and generate insights that inform go-to-market strategy and positioning., • Collaborate with content & creative team members to create high-quality marketing assets—including sales enablement materials, decks, web content, videos, and case studies—that support growth and brand consistency., • Lead updates and optimizations of core program and partner web pages and web experiences, ensuring messaging clarity, conversion optimization, and audience engagement., • Manage timelines, workflows, and stakeholder communications for marketing launches, ensuring deliverables are on track and on brand., • Establish and maintain an organized repository of marketing assets and brand guidelines, ensuring easy access for cross-functional teams., • Oversee vendor relationships as needed (e.g. competitive intelligence, sales enablement, and more), including scoping, sourcing, and managing deliverables., • Monitor and report on the performance of marketing initiatives, leveraging data and insights to inform iteration and future planning.Qualifications, • Bachelor's degree in Marketing, Communications, Business, or related field, • At least 3-5+ years of experience in product marketing, go-to-market strategy, or a related role, ideally in healthcare, SaaS, or other high-growth industries., • Demonstrated ability to translate complex products/services into compelling, audience-specific messaging., • Strong project and stakeholder management skills with a track record of delivering initiatives on time and at high quality., • Excellent written and verbal communication skills, with an ability to tailor messaging for different audiences., • Experience developing sales enablement materials and working closely with revenue-facing teams., • Proficiency with project management and collaboration tools (e.g., Asana, Monday, Jira, or similar)., • Data-driven mindset with the ability to measure marketing effectiveness and adapt strategies accordingly., • Thrives in a fast-paced, cross-functional environment and can navigate competing priorities., • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description At Ten our goal is simple, to become the most trusted service business in the world. We are already the global market leader for lifestyle management and concierge services, providing services from a strong global office network with over one thousand employees. We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to innovate and to keep inspiring and to continue to improve the lives of millions of members. Will you help take us there? As a Service Excellence Quality Assurance Manager, you will act as an independent guardian of service standards within the business, assessing and understanding the quality of our service delivery to members. You will work alongside the Training, Client Services and the Operations teams to ensure we consistently improve in line with corporate requirements as well as our vision to become the most trusted company in the world delivering personalized services to individuals. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Manage Ten North America’s QA (Quality Assurance) standards and processes. · Manage the QA process to ensure calls and requests are monitored and scored on time each month within each team. This will require: • Selecting calls, emails, and requests to be monitored each month (target will be set by Team Manager), • Completing review of calls, emails, requests through internal system (Genesys call & screen recording), • Documenting & scoring calls, emails and requests within the QA form and uploading into Ten Data, • If urgent attention is required to alert Lifestyle Manager, Training or Team manager of issue, and work with the Team Manager, Training or Allocator to ensure the action is delegated and completed on time. · Guardian check of all outbound emails through Email Proof Reading inbox including reporting & coaching in real-time · Work with the training team to ensure all corporate program-specific expectations are understood and communicated to TMs, LMs and the rest of the Ops team. · Manage initiatives & projects as they apply to quality such as Audits, homepage reviews, spot checks, email proof reading, SIP, etc.. · Training and coaching of the new hires on CX best practices (i.e Introducing QA, QA form, CX score, EPR) · Assisting lifestyle managers by answering questions within internal communication (i.e. team chats, emails, phone etc) · Lead on internal calibration sessions 2. Identify opportunities and work with the internal stakeholders to drive service improvements. · Coach Team Managers and Lifestyle Managers on Ten & client requirements for service improvement and best practice i. Coaching sessions can include in-person side by side and virtual coaching sessions. ii. Participate in team huddles for specific updates on service improvement. · Contribute to a forum with Operations Manager and key stakeholders (would include client services, operational TM, Training, CX, Proposition) to identify and understand opportunities to improve (trends) within the business. · Participate in Service Improvement meetings to prioritizes the issues that will make the biggest improvements to service quality that will be noticed by the client and the member. · Work with the service delivery teams to put solutions in place and assess the success of changes made through targeted quality audits. · Where appropriate, lead on projects that improve the service across teams and schemes. · Attend train the trainer and regular refresher sessions to build and maintain your knowledge of corporate programs. · Deliver training/coaching with a focus on practical learning, running group role-plays and test calls based on real-life scenarios if needed. · Assist in creating new coaching techniques and programs to drive improvements. 3. Client Facing and Internal Reporting · Lead and present in call listening sessions with Client. · Prepare trend CX reporting (QA, EPR, etc) in a format ready to present to internal stakeholders to enable them to drive informed and targeted service improvements initiatives. · Report back to the business on your areas of responsibility and contribute to the ongoing review and documentation of best practice business processes and standards. · Prepare and provide reporting to Lifestyle Managers and Team Manager on performance at individual or team level. 4. Supporting Operations · Assist the Operations team with SLAs, including but not limited to taking calls/emails to cover lines, handling internal or external supplier issues, and creating TTS (internal back office) when needed. · Provide support that may vary from month to month based on business priorities. 5. Adherence to Escalation Processes and Communication to Support Internal CX Team: · Ensures complaints are managed within SLA and across individual teams · Assist in managing any complaints raised by corporate contacts, providing analysis and summarizing process changes following internal best practices for SLAs and communication. · Lead efforts to decrease negative feedback and increase positive feedback by providing feedback to Lifestyle Managers and Team Managers to accurately record, enabling us to learn from mistakes and ensure improvements are made by all service delivery teams. 6. Other duties as reasonably required. · Handle administrative support activities, which include, but are not limited to answering inquiries, maintaining calendar, distributing information and sending/receiving mail. · Manager on Duty: may be required periodically · Support global or regional initiatives to enhance service quality or drive revenue efforts. BEHAVIORAL EXPECTATIONS: You will be expected to role model the behaviours associated with our values: Member Focused, Trustworthy, and Pioneering. This means you will deliver the highest level of service to our clients and treat all Ten employees you train as your personal clients. You will be resourceful in finding ways to improve training programs and streamline processes for future efforts, promoting efficiency of resources and business practices. Requirements EDUCATION/EXPERIENCE: · Bachelor’s degree or an equivalent combination of education and experience · Minimum of 1 year of experience in quality assurance, preferably in a customer service or related industry · Proven experience in a client-facing role, including leading and presenting in meetings. · Demonstrated coaching and training experience, either through managing teams or as a trainer · Language requirement both proficiency in local language (English) both written and spoken. KNOWLEDGE, SKILLS & ABILITIES: · Flexibility to work on different shifts to cover all coaching and workload schedules, including late nights and weekends. · Dependable: Able to work scheduled shifts; be on time, no unjustified absences (6 months) · Communication - your communication style is confident and persuasive with excellent verbal and written communication skills (telephone and email communication) to effectively communicate with management and business partners. · Passion for the client, member, and service delivery standards – You are an advocate for the client/member, you can demand excellence from others. · Tactful - Ability to show consideration for and maintain good relations with others. · Discretion – Ability to handle sensitive and confidential company matters · Common Sense - Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. · Responsible - Accountability for one’s conduct. · Independence - Ability to work independently with minimal supervision, be self-motivated. · Attention to Detail - Ability to pay attention to the minute details of a project or task. · Time Management - Ability to utilize the available time to organize and complete work within given deadlines. · Project Management – Ability to organize and direct a project to completion. · Multitasker – Ability to juggle multiple priorities simultaneously. · Accuracy - Ability to perform work accurately and thoroughly. · Computer Proficiency - excellent computer skills in MS Office, CRM tools, and Internet. WORK ENVIRONMENT: Open Office Environment Benefits • 401(k), • Dental insurance, • Employee assistance program, • Employee discount, • Flexible spending account, • Health insurance, • Health savings account, • Life insurance, • Paid time off, • Parental leave, • Retirement plan, • Tuition reimbursement, • Vision insurance

Job DescriptionExpect Success at Bridgeway! We make a difference in people’s lives by supporting their life goals - our employees and the people we serve alike. We invest in our employees through competitive compensation and benefits, best practice training, and fostering a team-oriented culture that promotes career development. We nurture an environment that values diversity, where inclusivity, equity, and belonging thrive. At Bridgeway, Everyone Learns and Grows together. We give you our best, so you can unleash your full potential. Make a Difference at Bridgeway Behavioral Health Services! Bridgeway offers uniquely rewarding experience in a supportive Team atmosphere. We invest in our employees. We offer excellent salary and benefits packages, and opportunities to advance your career. Become part of the Bridgeway Behavioral Health Services Team! Make a Future at Bridgeway! Who we are: Bridgeway values and promotes quality clinical and administrative practices to foster the best outcomes for persons who come to us for behavioral healthcare. We offer a work environment that supports teamwork, creativity, innovation, professional growth and dedication to the work. At Bridgeway, we never stop growing and innovating our vision of behavioral healthcare for the future. Why you should apply: As a Wellness Specialist(Case Manager), you will join an evidence-based program and a dynamic team for the opportunity to learn and refine your clinical and engagement skills and accomplish your dream of helping people to make progress on their unique recovery journeys. The work is sometimes challenging and always rewarding by engaging with persons we serve and co-workers as we all learn, grow, and thrive. Department: PACT TEAM 9 Salary: $44,000 - $51,000 annually Location: Little Falls, NJ Work hours: Monday-Friday 8am - 4:30pm POSITION OVERVIEW: As part of a multi-disciplinary, core services team, provides wellness assessment and direct services to people who have serious mental illness and who are enrolled in the PACT Program REQUIRED QUALIFICATIONS: Education and Experience: • Master’s degree and one-year experience in the provision of MH services or,, • Bachelor’s degree in a behavioral health science from an accredited institution and two years’ experience in the provision of MH services, or, • Associate’s degree in Psychiatric Rehabilitation and two years’ experience in the provision of mental health services, or, • A person who is receiving or has received mental health services may substitute demonstrated volunteer or paid experience working with individuals with serious and persistent mental illness in lieu of a Bachelor’s degree, • Bilingual preferred- Spanish /English, • Valid driver’s license required - No more than one moving violation within the past 12 months EXCELLENT BENEFITS: • Benefits: Medical, Dental, Vision, 403b, basic life and AD&D, flexible spending accounts, EAP, • Eligible for medical benefits after 30 days of employment, • Flexible work schedules, clinical training series, leadership development program, • 10 paid holidays (an 11th after 2 years of employment), generous vacation and sick time Bridgeway Behavioral Health Services was founded on a strong desire to fight disparity and injustice alongside people living with behavioral health conditions. We are dedicated to providing a multicultural workplace where everyone feels a sense of purpose and belonging. We provide equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, national origin, sex, sexual orientation, gender, marital status, military or veteran status, disability, age, religion, or any other classification protected by law. #HP

Benefits: We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books. Overview: Under the direction of the Nurse Manager, the Medical Assistant will provide medical support for medical providers as well as general support for other clinical activities such as maintaining equipment and supplies. Responsibilities: • Organizes and prepares patient summary sheets and charts for daily clinic., • Checks exam room for patient encounter and restock, clean as necessary., • Calls patients from the lobby into the exam room., • Obtains chief complaint from patient., • Obtains vital signs as appropriate per patient visit and medical provider preference., • Documents vital signs in Eclinical Works., • Assists with patient care under the direction of appropriate medical provider or Nurse Manager., • Understands and maintains universal precautions in all clinical activities., • Perform phlebotomy as needed.Job Requirements:, • High School diploma, • Medical Assistant certification required (CCMA/CRMA), • Health care experience preferred, • Bilingual preferred Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services. Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This position is included in a bargaining unit of Housing Works’ New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union (“RWDSU”). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a “CBA”) between Housing Works and the RWDSU Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Key Responsibilities Accept patient handoffs from Intake Care Managers and continue care seamlessly Develop rapport with patients and assist them in gaining insight into their lives and relationships Monitor patients' medication adherence and communicate treatment recommendations to healthcare p

Clinical Nurse Manager - RN Behavioral Health Evenings. As the Clinical Nurse Manager, you will manage patient care delivery on the Behavioral Health- Adult Psych Unit, serving as a clinical resource and administrator in the absence of unit leaders or when care-related issues arise. Join a healthc

Job DescriptionPosition Summary The Behavioral Health Manager is responsible for collaborating across interdisciplinary teams to advise, develop, and guide staff practice to influence positive behavior change in Atlas Workforce participants. The position requires strong familiarity with interventions for positive behavior change, crisis de-escalation strategies, and strong self-management skills. The Behavioral Health Manager will adhere to the model prescribed by United Way of New York City, philosophies and approaches, manuals, and policies, exude a collegial nature that is rooted in authentic engagement, and relish in the opportunity to collaborate with members across teams proactively. This position requires a keen understanding of the environmental triggers that commonly impact men of color from communities with prevalent gang violence, criminal justice involvement, and substance abuse. The Behavioral Health Manager must have experience working with frontline service workers who engage high-risk youth and adults in structured programming. Salary: 72,000 - 78,000 Mission, Culture and Fit The BHM must embody the values and mission of the agency. This includes meeting our participants where they’re at in their journey, demonstrating our values through compassion and understanding, and affirming that none of us should be measured against the worst things we have done. Attention to Detail The BMS must demonstrate competency to develop systems and processes to organize and keep track of information or work progress; is routinely conscientious, thorough, accurate and reliable when performing and completing job tasks; and recognizes trends, detects inconsistencies, and determines essential details. Collaboration The BMS must collaborate and coordinate with the AW team, particularly those on the Outreach and Transitional Employment teams, to provide care and support to those in need of higher supervision levels. They will also need to collaborate with external providers where individuals are receiving voluntary services to ensure care is done in a coordinated manner. Essential Duties and Responsibilities: • Oversee and support a team of Coaches, ensuring they are equipped with the necessary skills and strategies to foster positive behavioral changes in participants;, • Develop and utilize standardized tools to conduct observations of program staff as they are engaging in key program activities such as cognitive behavioral group facilitation, individual participant coaching, and verbal de-escalation;, • Engage directly with staff to share practice observations, encourage evidenced-based practice, strengthen facilitation practice, promote self-regulatory behaviors in participants, and enhance behavior management;, • Design and execute a comprehensive training curriculum for Coaches and other relevant staff, highlighting cutting-edge behavior modification techniques, crisis management, and the application of evidence-based practices;, • Serve as the linchpin for a multidisciplinary team, fostering a collaborative culture that values knowledge sharing and collective problem-solving. Lead by example in promoting a proactive approach to participant engagement and staff development;, • Utilize a robust qualitative and quantitative analysis framework to evaluate program effectiveness. Initiate data-driven adjustments to behavior modification plans, aiming for measurable improvements in participant outcomes;, • Cultivate and maintain strategic partnerships with community organizations, educational institutions, and key stakeholders. Leverage these relationships to enhance program resources and support networks., • Assist with the development and integration of trauma-informed policies, practices, and services for participants; and, • LMSW preferred. MSW or CASAC with at least 2 years relevant experience will be considered;, • Bilingual (English/Spanish) preferred;, • Skilled communicator who can liaise interdepartmentally as well as with community partners and stakeholders;, • Ability to work a flexible schedule;, • Proficiency in Microsoft Office and Excel;, • Valid Driver’s License required;, • Ability to work independently and on a team;, • Experience working with the community in the South Bronx, a plus;, • Experience and/or desire to work with a culturally diverse population; EBA’s mission is to support families and strengthen communities through the high-quality implementation of evidence-based programs (EBPs). As a ‘production company’, we focus on the implementation issues back stage so that EBPs and community-based providers can be the ‘stars’ on stage. Over the past 20 years, EBA has served multiple states and counties in the areas of juvenile justice, child welfare, and behavioral health. EBA offers a team of professionals with backgrounds in social services, juvenile justice, evidence-based programs, information technology and human resources. EBA’s interdisciplinary team brings a combined total of more than 150 years of experience in clinical services and program management related to community-based and evidence-based programs. Powered by JazzHR LSoeTOmGGf

Job Description Program Summary The Unaccompanied Children Program provides long term and transitional residential care and other supportive services to Unaccompanied Children (UC) who are under legal custody of the Federal Government. Working in collaboration with the federal Office of Refugee Resettlement, ORR, our program provides a safe and nurturing environment for youth in a Basic Shelter program in residences located in the greater New York, as well as in Foster Homes in our Transitional Foster Care Program. In all programs, we provide therapeutic and educational services and other supports that youth need to achieve success through an array of strength-based and targeted interventions as well as link them with family members and/or other sponsors in the United States so they can move forward with their lives and thrive. Position Overview: The Manager of Clinical Services reports to the VP of Clinical, Case Management and Educational Services and is responsible to Oversee the Clinical Services of the program to ensure compliance in all ORR policies, procedures and reunification expectations always incorporating best practices of effectiveness and quality. What You’ll Do • . Ensure that the Clinical program is being run in accordance with all regulations as outlined by ORR and in a manner that is consistent with the organization’s mission and values., • Demonstrate the use of all TCI and other intervention techniques., • Track any trends related to barriers for prompt releases and create action plans to mitigate them to decrease the length of stay, while maintaining the safety of all UC, • In collaboration with the Assistant Director of Clinical Services, create and regularly update a service provider binder for mental health services that all children can access in the community, • Submit the weekly and monthly reports to the Vice-President of CL/CM & Education Services as well as to ORR as requested, • Complete and monitor a Clinical Grid tracking system for compliance in all related areas, as mandated by ORR and as delineated as best practices program., • Facilitate monthly meetings within the clinical unit., • Monitor the ongoing facilitation of the Treatment Team Meeting held for each child with high-risk behavior as well as Mental Health needs, and ensure a well-rounded plan is designed for each child and communicated to the entire team, • Revamp and evaluate as needed the existent clinical assessments and tools to assess specific needs of the children, • Ensure the ongoing implementation of PROMISE in the clinical and case management program, and support and facilitate the implementation across the entire program., • Work in collaboration with the Operational Compliance Manager as well as with the PSA Compliance Manager of the program, • Staffing / Administration, • Directly supervises the Assistant Director of Clinical Services by providing support and engaging them in a process that requires team process to solve problems effectively, address their teams positively and proactively, and reaching program expectations and goals., • In conjunction with Human Resources and the Management Team, assist in the selection, interview and hiring of staff in the program., • Monitor progress of staff through performance evaluations. Assist supervisees in developing improvement plans and ensure training compliance., • Create opportunities for professional development for the clinical team, by running MH training, searching for new opportunities for training, and encouraging clinical group discussions for kids with MH and behavioral needs. Ensure that the clinical team follows all ORR mandated training., • Ensure that weekend coverage and extended hours of Clinical team are consistently met, • Join the weekly staffing run by the GDIT team, and the Clinical and Case Management Team, • Monitor that the weekly grid is accurately, thoroughly completed and sent on a timely manner to GDIT and ORR on a weekly basis by the Assistant Director of Case Management and Clinical Services., • Professional Practice, • Join different committees or groups within the organization., • Participate as an active member of the Incident Review Committee and all other program related committees, • Create linkages and partnership with community service providers in areas related to the clinician practices, • Develop and execute training related to the practice of the clinical unit, as well as all ORR mandated training., • Track compliance with all clinical related services, • Maintain collaborative relationships with team members, other staff, parents, and non-agency personnel., • Communicate regularly with others, both orally and in writing. This includes providing any necessary reports to be used for child conferences or evaluations., • Become knowledgeable of all UC Program policies and procedures; modeling, training and actively supervising the use of each., • Ensure all necessary documentation is completed by established deadlines., • Show organizational commitment which includes understanding and actively supporting the mission, policies and procedures protecting the integrity of the Agency. Your Qualifications • A master’s degree or equivalent in a Human Services or related field or bachelor’s degree plus 5 years’ experience in child welfare administration. Bachelor’s degree required. Master’s degree preferred. MH Licensed preferred., • Minimum 5 years of experience in programming, • Direct service delivery experience, • TF-CBT experience a plus., • Experience working with traumatized/exploited children and children with challenging behaviors, • Excellent organizational/communication skills., • Ability to establish and maintain working relationships with staff, community groups, the courts, other agencies, and the general public., • Excellent writing and communication skills, • Proficient in Microsoft Office suite, • Bi-lingual (Spanish/English) is a must-, • Possession of a valid vehicle operator’s license and clean driving record- preferred Supervisory Responsibility No Work Environment: Field Position Type/Expected Hours of Work: Additional Requirements: • Authorized to work in the U.S., • Ability to work in-person in New York City (NY) for at least 5 days or more per week., • Ability to travel to other Rising Ground sites (if required) Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job DescriptionJob Path supports people with developmental disabilities as they make choices about their lives and play valued roles in their communities. Job Path encourages people to explore what they want out of life and to chart their own journeys. Whether it’s finding a job, making a contribution in a volunteer role, establishing a home, or being part of the community, the goal is to assist the person to lead a full and active life. Job Path is seeking a Registered Nurse who will provide medical oversight to five people with disabilities who live across three residential locations. Two of these residences are certified by OPWDD, the Office of People with Developmental Disabilities. The Registered Nurse will serve as a valued member of an interdisciplinary team. The Registered Nurse will make weekly visits to residences in Forest Hills, Astoria, and East Harlem and will collaborate with managerial and direct support professionals in those locations. The schedule for this role is a flexible 4-8 hours per week and requires 24/7 on-call access to assist and advise staff through emergency situations. Hours may increase depending on the needs of the people we support. Responsibilities include (but are not limited to) the following tasks: Ongoing: • Develop a Nursing Care Plan for each individual and ensure the plan is reviewed and revised as needed with, complying with OPWDD policies and procedures that are related to the Rights, Care, Treatment, and Protection of all individuals, • Collaboration with the person and their circle of support, which includes the Senior Director, Director, Medical Coordinator, Coordinator and may include family members, to ensure high quality and holistic care, • Ensure that the medical needs of the individuals are addressed by working with physician(s) as appropriate. Follow through with the provision of nursing care by monitoring nursing and related services., • Attend semi-annual Life Plan meetings to review Nursing Care PlanDuring weekly visits:, • Maintaining case files; dispensing medication(s); monitoring vitals and performing other nursing services as deemed necessary., • Review reports of weight, fluid intake, menses chart, behavior charts, and other significant symptoms/health-related occurrences weekly., • Responsible for participating in pre-admission and treatment team meetings., • Face-to-face contact with people we support at least on a monthly basis.Staff Training and Oversight:, • Collaborate with the managerial team that all staff are medically trained to meet the individual's needs by monitoring, training and evaluating all med-certified staff as per Job Path and OPWDD guidelines. This includes health/hygiene, infectious disease control/prevention, monitoring medical systems, and other related topics for staff development., • Oversee medication pourings for staff to receive AMAP certification, then conduct an annual review to maintain staff certifications, • Participate in staff meetings as neededDuring emergencies:, • Provide 24-hour telephone triage on-call services. Responds to emergencies by assessing situations and directing interventions., • Identify, assess and report circumstances occurring at the time a person experiences a seizure, injury, illness, behavioral episode, and/or any other medical or emotional difficulty an individual may have and implements therapeutic interventions accordingly. Reports to: Senior Director of Supported Living, with day to day coordination with the Coordinator, Manager, or Director of Supported Living. Qualifications: • Bachelor of Science in Nursing, • Licensure as a Registered Nurse in NYS, • Meeting all education, testing and experiential requirements identified by the NYS Office of the Professions, • Experience working with people with developmental disabilities a plus, • Working knowledge of Google WorkspaceBenefits:, • Work/Life Assistance Program (EAP), • Pre-tax commuter, • Medical FSA plans, • 403b retirement account Rate of Pay: $50.64-$60.64/hr, depending on level of experience in working within OPWDD certified agencies To Apply: Job Path Attn: Cerezmy Salcido 256 West 38th Street, 2nd Floor New York, NY 10018 *Please note: Only applicants we feel meet requirements of the position will be contacted for an interview. You must submit a resume AND cover letter to be considered for the position. Job Path is an equal opportunity employer. All qualified applicants will be considered for employment without unlawful discrimination based on races, color, creed, national origin, sex, age, disability, marital status, sexual orientation, employment, or citizenship status. Whistleblower policy: Powered by JazzHR vz6IGlLM55

Job Description Amen Clinics are outpatient health care clinics that have been providing mental wellness strategies to patients of all ages since 1989. We offer patient-first experiences and customized solutions to an array of behavioral and psychiatric conditions. Amen Clinics employs an array of healthcare professionals across our nationwide locations, including: psychiatrists, integrative physicians, nutritionists, therapists and wellness coaches. These practitioners have diverse educational backgrounds and specialties and are skilled at treating patients in the least harmful, most effective means possible. We use all the tools available to us to help make brain health happen. We believe that a better brain always leads to a better life and that achieving our mission will help to prevent and alleviate suffering, not only for individuals, but also for generations of individuals. The Patient Outcome Manager is the first therapeutic contact a patient has with the Amen Clinic and is responsible for establishing a positive rapport with the patient. You will be providing comfort and care for each patient and his/her family during the initial inquiry to help achieve the best possible experience for each person who passes through the clinics’ doors. You will also establish a supportive coaching relationship with the patient as they implement their treatment recommendations. The Patient Outcome Managers is caring, conscientious, and empathetic as patients share sensitive information with them. In addition, you must have the ability to tailor each interview to responses and symptoms patient has identified on their questionnaire, and tailor the follow up coaching sessions and patient check ins to their treatment recommendations. Essential Duties & Responsibilities: • Explain the procedures that will be occurring during the scheduled appointments., • Assess paperwork provided by the patient., • Answers provided on the intake paperwork are clarified with the patient and transferred to the history report. A complete description of the current symptoms, length of time they have been in existence, and how they have affected the patient’s life., • Gather information on medical history, past psychiatric history, education, profession, family history and drug/ alcohol history that will help doctor to accurately diagnose and treat the patient., • Perform mental status exams, score checklists and include results the prepared report., • Be able to complete the history appointment in no more than two hours, with completely typed report available shortly after conclusion of appointment., • Review treatment recommendations with patient and answer questions about the physician report., • Assess patient’s needs and provide relevant support., • Assist with various duties or work on special assignments as time permits., • Good Interpersonal skills and positive references., • Bachelor’s Degree in psychology or related field is required., • Mental Health/intake experience and familiarity with medical terms and office operations is preferred., • Proficient with Microsoft Word, Excel, Type 45-50 wpm., • Excellent written and verbal communication skills., • Ability to work independently and in a team environment. Work Environment: The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Work indoors in temperature-controlled environment, • The noise level is usually moderate

Job DescriptionTransforming the lives of those affected by severe mental illnessAt Amae Health, we are dedicated to helping the 15.4 million Americans living with severe mental illness (SMI) lead stable, meaningful lives, while ending the cycle of repeat hospitalizations. In partnership with some of the nation's top academic medical centers we've pioneered an innovative outpatient care model that combines compassionate, in-person psychiatric care with comprehensive wraparound support. Our integrated care teams — including psychiatrists, therapists, primary care physicians, health coaches, and peer support specialists — work together to treat the whole person via a unique model, addressing physical, mental, and social needs in unison. By caring for every aspect of our patients' well-being, we help them not just survive, but truly thrive.Amae Health is a Series B venture-backed Public Benefit Corporation dedicated to becoming the nation's center of excellence for individuals living with severe mental illness (SMI). Backed by top-tier venture capital firms and strategic healthcare investors, we collaborate with prestigious health systems including NewYork-Presbyterian and Cedars-Sinai, underscoring our commitment to fundamentally transforming mental health care delivery at scale. We're hiring! We are hiring a full-time Community Health Worker to join us onsite in our clinic in Upper East Side, NYC. This is an opportunity to join an interdisciplinary team committed to providing personalized, compassionate and high-quality SMI care. The Opportunity: We are seeking a Community Health Worker to join our interdisciplinary team at our Upper East Side Clinic and support patients throughout their care journey. Reporting to the Practice Operations Manager and working in collaboration with Psychiatrists, Primary Care Providers, Therapists, Dietitians, and Clinic Care Coordinators, this role will involve working directly with patients to address concerns, answer questions, and provide guidance and information. The goal is to connect patients with appropriate resources and community support. This position plays a key role in bridging gaps in care by meeting patients where they are, whether in the hospital, in the community, or occasionally in their homes—to ensure they receive the services they need. What You Will Work On: • Support members with complex needs by connecting them to behavioral health and community resources., • Work one-on-one to coordinate care, follow up as needed, and help members access programs such as SNAP, SSDI, SSI, Medicaid, housing assistance, employment support, or other resources., • Support member transitions from hospitals and inpatient settings to Amae Health, ensuring continuity of care., • Serve as a representative of Amae Health, engaging and educating potential members in hospital, community, and home settings to support their care journey., • Facilitate in-clinic groups and activities. A true member advocate, you excel in using your knowledge of New York City's health systems and community resources to connect members to the support they need throughout their care journey. Strong communication skills and an inherent ability to build trust are your hallmarks, and you are passionate about establishing and maintaining relationships with members and families founded on trust and rapport. You are adaptable, organized, people-centered, and excited to be part of a team that is transforming how care for individuals with serious mental illness is delivered in our community. What you'll have: • 1+ years of patient facing experience, supporting patients with mental health or addiction issues, • Knowledge of and familiarity with the mental health and social service systems in the NYC Metro Area, • An understanding of patient rights and a holistic perspective of "health", • Demonstrated skill and adaptability in working with people from diverse backgrounds in a variety of settings, • Comfort working one-on-one or in group settings, with experience facilitating workshops, events or activities, • Excellent communication skills and a strong desire to collaborate with others in a team based environment and community settings, • Health Insurance: Comprehensive medical, dental & vision plans, • Employee Assistance Program, • 401(k), • FSA & HSA savings programs, • Short & long-term disability, • Pre-tax commuter assistance program, • Paid Time Off, • Parental Leave - 12 weeks for birth and non birth parent

Job DescriptionJob Description As an Operating Room Nurse Manager, you will provide 24/7 leadership and accountability for unit operations and staff performance. You will partner with nursing leadership to develop strategic goals aligned with the organization’s mission, vision, and values, and communicate objectives clearly to build consensus and guide your team toward achieving departmental goals. You will foster a healing environment that promotes patient- and family-centered care while creating a professional workplace that encourages respect, engagement, accountability, and optimal outcomes. Responsibilities • Champion evidence-based, ethical, and compassionate practices., • Manage staffing needs for the unit and collaborate with HR on recruitment and requirements., • Offer guidance and direction to team members and supervisors., • Oversee performance evaluations, promotions, compensation decisions, and corrective actions., • Serve as a role model for clinical, educational, and leadership standards., • Assist team members with career development planning., • Educate staff on new and existing departmental procedures and systems, including technology and fiscal responsibilities., • Manage the unit’s budget, monitor expenditures, and implement corrective actions for variances., • Track and analyze performance metrics to drive continuous improvement., • Ensure adherence to established care delivery models and professional practice standards., • Maintain compliance with all applicable regulations and organizational policies., • Demonstrate current clinical knowledge relevant to the patient population served., • Stay informed on healthcare legislation, standards of practice, and population health trends., • Identify and lead initiatives to improve operations using evidence-based strategies., • Perform related duties as required to support unit and organizational objectives.Essential Skills, • Active Registered Nurse license in New York State required., • Bachelor of Science in Nursing required; Master’s degree preferred., • 6–8 years of General Operating Room / Abdominal Transplant / Robotics nursing experience., • 2–5 years in a leadership or management role required., • Minimum 2 years of Operating Room experience required.Additional Skills & Qualifications, • CNOR certification preferred., • Relevant specialty certifications as applicable., • Prior experience working for a reputable hospital., • An 800+ bed hospital with a 48-room operating suite., • Two Assistant Nurse Managers reporting to you, with oversight of 20–25 employees., • Hospital ranked #1 in NY State and the New York Metropolitan Region, and a U.S. News Best Hospitals Honor Roll Recipient., • 4-day work week (10-hour shifts) with flexibility to adjust based on hospital needs; on-call 24/7 required. This is a Permanent position based out of Westchester, NY. Pay and Benefits The pay range for this position is $100000.00 - $160000.00/yr. Why Choose Northwell Health? Top Benefits Highlights Comprehensive Medical Coverage: - Multiple plan options to fit your needs, including Value, Buy-Up, and High Deductible Health Plans (HDHP) with Health Savings Account (HSA) contributions. - Free or low-cost care when you use in-network (Tier 1) Northwell Direct providers: - $0 copays for primary and specialist visits with Northwell Health Physician Partners. - Many services—including preventive care, maternity, lab tests, and more—are covered at 100% when you stay in-network. - Lowest out-of-pocket costs with access to over 39,000 providers, 50 hospitals, and 150 urgent care centers. Generous Well-being Credit Program: - Earn up to $3,400 in paycheck credits annually by completing simple wellness actions. Enhanced Behavioral Health & Family Planning: - Expanded behavioral health options with lower deductibles. - Increased fertility prescription allowance and comprehensive family planning resources, including adoption assistance up to $40,000. Dental & Vision Benefits: - Affordable dental plans with coverage for preventive, restorative, and orthodontic care. - Vision plan covers annual exams, lenses, frames, and contact lenses. Financial Security: - Robust retirement plans with up to 7.5% employer contributions and a competitive pension plan. - Automatic basic life insurance (1.5x salary) and options for supplemental coverage. Disability & Income Protection: - Short-term and long-term disability coverage at no cost to employees. - Buy-up options for increased coverage. Flexible Spending Accounts (FSAs): - Tax-advantaged accounts for healthcare, dependent care, and commuter expenses. Voluntary & Lifestyle Benefits: - Options for accident, critical illness, hospital indemnity, legal, and pet insurance. - Discounts on gym memberships, tuition reimbursement, and student loan repayment. Support for Your Whole Family: - Childcare partnerships, employee assistance programs, and citizenship assistance. Workplace Type This is a fully onsite position in Westchester,NY. Application Deadline This position is anticipated to close on Dec 18, 2025. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email for other accommodation options.

Job Description Mission Statement: Baltic Street Wellness Solutions is committed to providing peer recovery, person-centered, trauma-informed, and compassionate services to those with mental health lived experiences. Vision: Our vision is to drive a cultural transformation within the mental health community by advocating for the underserved, educating for change, and inspiring wellness. We approach our role with cultural humility and mindfulness of oppressive systems. Our Core Values: • We value a mentoring philosophy delivered by staff with peer-lived experiences., • We value the recovery journey of every individual with a mental health diagnosis., • We value the personal and professional experiences of our staff and board members., • We value community action to change societal views to break the stigma of mental health through advocacy within all systems., • We value everyone's desire to have opportunities to obtain their visions of wellness., • We value education and training to enhance an individual's opportunities for growth in one's journey to self-discovery. Position Summary Reporting to The Division Director, the Program Manager supervises departmental staff in day-to-day activities Program Management • Manage a caseload of housed clients., • Supervise housing specialists at Bronx and Brooklyn Sites., • Conduct a regular schedule of staff meetings in each program to ensure the timely sharing of information regarding clients, policy changes, events and all matters pertinent to the daily operations of the programs. Provide a written agenda and meeting minutes for all staff meetings., • Develop and implement all applicable safety standards., • Maintain relationships with landlords and his/her designee., • Interview perspective clients for admission., • Participate as a member of the agency’s management team., • Provide support and assistance to other members of the team as needed., • Develop and implement all applicable safety standards., • Ensure all policies and procedures are followed., • On-call responsibilities, if applicable to program type., • Teach and model the principles and practices of recovery and self-help., • Follow procedure for medical and or psychiatric emergencies., • Work cooperatively with all internal and external entities. Personnel Management • Ensure adequate staffing schedule., • Provide regular performance evaluations for supervisees and assist them with expanding and enhancing their skills and knowledge., • Review and approve weekly request for time off and submit to Division Director for review., • Monitor staff attendance and respond to trends and or problems., • Participate in recruitment, training, and supervision for housing specialists., • Provide on-going in-service training and coordinate additional training, consistent with agency priorities and mission, and within budgetary guidelines and restrictions. Quality Assurance • Ensure that all programs meet the pertinent standards established by the New York State Office of Mental Health., • Ensure that all program policies, procedures and practices established by Baltic Street Wellness Solutions are followed., • Ensure the administrative, program and client records are maintained in a timely, complete, and organized manner, consistent with all applicable policies, Solicit feedback monitor customer and stakeholder satisfaction., • Review and investigate incident reports and submit to Division Director., • Solicit feedback monitor customer and stakeholder satisfaction., • Conduct periodic compliance audits of all records., • Respond to grievances according to agency policy., • Implement processes and practices that support continuous quality improvement., • Produce Quarterly/ Monthly reports Community Relations • Maintain collaborative interagency relationships, • Assist with public and community relations., • Conduct training and presentations to other organizations to promote the reputation of Baltic Street Wellness Solutions, and to enhance the knowledge in the field. Other Duties • Participate in training sessions designed to enhance growth and skill development., • Maintain and protect the confidential nature of all matter related to this position., • Other duties may be assigned by the agency or Division Director., • Manage CAIRS data base., • Foothold Awards Database to track and monitor housing services rendered. Qualifications • Bachelor’s degree with at least two years’ experience in a mental health setting or a human services setting., • Knowledge of government entitlement programs, • New York State Certified Peer Specialists certification (Active) - or must be Re-certified within 5 months of hiring, • Previous experience in a supervisory or leadership capacity is a must, • Experience working with individuals that receive behavioral health services., • The ability to work as an effective team member is essential., • Proficient in Microsoft Office 365, and internet navigation, • Bilingual a plus but not required, • Driver’s License a plus but not required Selected candidates must be vaccinated against COVID-19 and have received a booster shot. Baltic Street Wellness Solutions will require selected candidates to submit proof of complete vaccination against COVID-19 and having received a booster shot prior to extending a job offer. If a candidate has a qualifying medical condition or religious exemption that contraindicates a COVID-19 vaccination, an exemption form should be requested from Human Resources. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit; reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Job Description PURPOSE OF POSITION Under the direction of the supervising Assistant Director of Nursing in Community Care, provides community-based professional nursing care to patients in group and private homes, as well as those without housing across New York City. Diagnoses and treats responses to actual or potential health problems by means of nursing methods and techniques such as case-finding, health teaching, health counseling and the provision of care supportive to and restorative of life and well-being. Assesses, plans, implements, and evaluates the patient’s plan of care. Provides direct skilled nursing care and observes and instructs the patient in their place of residence. May coordinate services of other caregivers. AREAS OF RESPONSIBILITIES 1. Provides services requiring substantial and specialized nursing skill, in accordance with the plan of treatment signed by the physician and makes initial evaluation visits to clients with medical illnesses, chronic diseases, behavioral health disorders, etc. 2. Identifies and distinguishes between physical and psycho-social signs and symptoms. Selects and performs those therapeutic measures which are essential for effective execution of the nursing regimen for assigned patients/clients. 3. Develops, implements and continuously evaluates the nursing regimen for assigned patients/clients. May perform assessment of behavioral health needs, wound care, catheter insertion, medication teaching, diabetic care, patient/family education and counseling and aseptic technique. 4. Completes comprehensive patient assessments and develops, prepares and maintains individualized client care progress records, including required Outcome and Assessment Information Set (OASIS) documentation. 5. Records and maintains nursing care plans and progress notes on patients/clients to ensure continuity of care and initiates, develops and implements revisions as needed. 6. Interprets and reports responses of patients/clients to appropriate members of the health team and makes referrals to other disciplines in collaboration with physician, client and family, as appropriate. 7. Maintains continuity of client care by liaising with other health professionals assigned to the client including reporting signs, symptoms and changes to the patient’s condition to appropriate parties. 8. Provides teaching, guidance and direction to allied nursing personnel in rendering patient care., 9. Participates in departmental and interdisciplinary conferences pertaining to policies and procedures affecting nursing practice. 10. Interprets philosophy and objectives of agency and Nursing Department to patients/clients, families and other groups. 11. Maintains professional competence through participation in continuing education and other appropriate learning experiences, including agency provided in-service programs. 12. Participates in internal/external quality assurance/performance improvement (QA/PI) activities, programs, and training, as required. 13. Performs other professional nursing activities and related duties, as delegated by nursing service administration, including clinical record reviews. 14. Provides individualized skilled nursing care to the patients requiring part-time intermittent professional nursing service through the use of the nursing process. 15. Provides assessment of patient and develops a plan of treatment and care with ongoing evaluation of patient/family needs for other services. 16. Provides professional nursing services as outlined in the patient's plan of treatment and authorized by patient's physician, and provides emergency treatment as needed. 17. Records physical, social, psychosocial and environmental needs of the patient. Provide ongoing monitoring of the patient in the home care setting and escalates any clinical changes to the physician or non-physician provider as needed. 18. Utilizes input from patient, caregiver, MD and peers to devise a Nursing Care Plan which is feasible within the physical, financial and emotional resources of the patient/caregiver and the Department of Health regulations. 19. Evaluates patient's response to plan of care as necessary, consistent with physician's orders., 20. Reviews and revises plan of care as necessary, consistent with physician's orders., 21. Plans activities necessary for effectuating the timely discharge/transfer of patient, and notifies all appropriate parties including patient's physician. 22. Collaborates with case managers and other disciplines regarding the patient’s progress and discharge plans., 23. Demonstrates a professional attitude and ethical conduct in compliance with departmental standards., 24. Involves the patient and caregiver actively in goal setting., 25. Establishes and maintains a cooperative, effective working relationship with the staff, physician and nonphysician providers, Case Managers and other hospital personnel, outside vendors, agencies and the community at large. 26. Attends weekly to bi-monthly team meetings and participates in case conferences and case load reviews on a weekly to bi-weekly basis. 27. When needed completes Physician’s Orders in a timely manner., 28. Completes admission paperwork, including OASIS, Physician and Nursing POCs and progress notes within 48 hours of visit encounter. 29. Reviews clinical records to ensure compliance with departmental and regulatory standards., 30. Obtains written orders for all verbal orders returned., 31. Maintain up-to-date patient files with complete records including care plans and re-certifications, reports of all services rendered, progress notes and discharge summaries. 32. Writes clean and concise progress notes that reflect the implementation of the plan of care and the patient’s response to that plan of care. 33. Competent in knowledge of patient teaching plans and interventions., 34. Competent in knowledge of safe administration and teaching medications., 35. Demonstrates safety and accuracy in performing treatments and procedures according to the Home Care Department standards of care/practice. 36. Competent to complete thorough and accurate nursing assessments., 37. Demonstrate competence in skilled nursing interventions., 38. Competent in knowledge of documentation requirements for Home Care., 39. Participates in case conferences and/or Interdisciplinary Team conferences as needed and as designated by the Clinical Manager. 40. Works with other members of the Interdisciplinary Team to develop appropriate interventions in order to achieve clinical and functional goals. 41. Participates in the agency’s Quality Assurance Performance Improvement/PIP as assigned., 42. Supervises and monitors the care given by home health aides and ensures proper documentation., 43. Participates in an interdisciplinary health care team in determining and implementing a comprehensive plan of care. 44. Participates in the coordination and supervision of other professional and para-professional services in the home and provides supervision as needed and per DOH regulations. 45. Provides patient/family/significant other/patient identified representatives with teaching and involves them in assessment activities and goal setting. 46. Maintains current, complete, and appropriate documentation in the patient care record. May be required to use computer systems in carrying out these functions. 47. Duties include but may not be limited to wound care, including NPWT/VAC, Peg/Trach Care Management, Foley insertion and catheter care management, JP/PleuRx Drain care, administering injections. 48. Provides teaching on disease and medication management., 49. Obtains photographs for consultation by wound specialists., 50. Ability to apply evidence-based practices to the home care setting., 51. And other duties as ordered/prescribed. Minimum Qualifications For individuals holding an unrestricted registered professional nursing license BEFORE July 1, 2020 in New York State, another state or United States territory: Ability to travel regularly to patient/client assignments across New York City via public transportation and/or private vehicle; and Demonstrated commitment to continued professional development. For individuals issued a registered professional nursing license on or AFTER July 1, 2020, based on expected implementation of Chapter 502 of the Laws of 2017 and Chapter 380 of the Laws of 2018: Company DescriptionNYC Health + Hospitals/Community Care reaches outside the walls of our hospitals and brings health care to patients where they live. With more than 600 dedicated employees, Community Care provides services including home care, community care coordination, and community-based care management to individuals managing chronic health conditions residing in Brooklyn, Manhattan, Queens and The Bronx.NYC Health + Hospitals/Community Care reaches outside the walls of our hospitals and brings health care to patients where they live. With more than 600 dedicated employees, Community Care provides services including home care, community care coordination, and community-based care management to individuals managing chronic health conditions residing in Brooklyn, Manhattan, Queens and The Bronx.

Job Description PURPOSE OF POSITION Under the direction of the supervising Assistant Director of Nursing in Community Care, provides community-based professional nursing care to patients in group and private homes, as well as those without housing across New York City. Diagnoses and treats responses to actual or potential health problems by means of nursing methods and techniques such as case-finding, health teaching, health counseling and the provision of care supportive to and restorative of life and well-being. Assesses, plans, implements, and evaluates the patient’s plan of care. Provides direct skilled nursing care and observes and instructs the patient in their place of residence. May coordinate services of other caregivers. AREAS OF RESPONSIBILITIES 1. Provides services requiring substantial and specialized nursing skill, in accordance with the plan of treatment signed by the physician and makes initial evaluation visits to clients with medical illnesses, chronic diseases, behavioral health disorders, etc. 2. Identifies and distinguishes between physical and psycho-social signs and symptoms. Selects and performs those therapeutic measures which are essential for effective execution of the nursing regimen for assigned patients/clients. 3. Develops, implements and continuously evaluates the nursing regimen for assigned patients/clients. May perform assessment of behavioral health needs, wound care, catheter insertion, medication teaching, diabetic care, patient/family education and counseling and aseptic technique. 4. Completes comprehensive patient assessments and develops, prepares and maintains individualized client care progress records, including required Outcome and Assessment Information Set (OASIS) documentation. 5. Records and maintains nursing care plans and progress notes on patients/clients to ensure continuity of care and initiates, develops and implements revisions as needed. 6. Interprets and reports responses of patients/clients to appropriate members of the health team and makes referrals to other disciplines in collaboration with physician, client and family, as appropriate. 7. Maintains continuity of client care by liaising with other health professionals assigned to the client including reporting signs, symptoms and changes to the patient’s condition to appropriate parties. 8. Provides teaching, guidance and direction to allied nursing personnel in rendering patient care., 9. Participates in departmental and interdisciplinary conferences pertaining to policies and procedures affecting nursing practice. 10. Interprets philosophy and objectives of agency and Nursing Department to patients/clients, families and other groups. 11. Maintains professional competence through participation in continuing education and other appropriate learning experiences, including agency provided in-service programs. 12. Participates in internal/external quality assurance/performance improvement (QA/PI) activities, programs, and training, as required. 13. Performs other professional nursing activities and related duties, as delegated by nursing service administration, including clinical record reviews. 14. Provides individualized skilled nursing care to the patients requiring part-time intermittent professional nursing service through the use of the nursing process. 15. Provides assessment of patient and develops a plan of treatment and care with ongoing evaluation of patient/family needs for other services. 16. Provides professional nursing services as outlined in the patient's plan of treatment and authorized by patient's physician, and provides emergency treatment as needed. 17. Records physical, social, psychosocial and environmental needs of the patient. Provide ongoing monitoring of the patient in the home care setting and escalates any clinical changes to the physician or non-physician provider as needed. 18. Utilizes input from patient, caregiver, MD and peers to devise a Nursing Care Plan which is feasible within the physical, financial and emotional resources of the patient/caregiver and the Department of Health regulations. 19. Evaluates patient's response to plan of care as necessary, consistent with physician's orders., 20. Reviews and revises plan of care as necessary, consistent with physician's orders., 21. Plans activities necessary for effectuating the timely discharge/transfer of patient, and notifies all appropriate parties including patient's physician. 22. Collaborates with case managers and other disciplines regarding the patient’s progress and discharge plans., 23. Demonstrates a professional attitude and ethical conduct in compliance with departmental standards., 24. Involves the patient and caregiver actively in goal setting., 25. Establishes and maintains a cooperative, effective working relationship with the staff, physician and nonphysician providers, Case Managers and other hospital personnel, outside vendors, agencies and the community at large. 26. Attends weekly to bi-monthly team meetings and participates in case conferences and case load reviews on a weekly to bi-weekly basis. 27. When needed completes Physician’s Orders in a timely manner., 28. Completes admission paperwork, including OASIS, Physician and Nursing POCs and progress notes within 48 hours of visit encounter. 29. Reviews clinical records to ensure compliance with departmental and regulatory standards., 30. Obtains written orders for all verbal orders returned., 31. Maintain up-to-date patient files with complete records including care plans and re-certifications, reports of all services rendered, progress notes and discharge summaries. 32. Writes clean and concise progress notes that reflect the implementation of the plan of care and the patient’s response to that plan of care. 33. Competent in knowledge of patient teaching plans and interventions., 34. Competent in knowledge of safe administration and teaching medications., 35. Demonstrates safety and accuracy in performing treatments and procedures according to the Home Care Department standards of care/practice. 36. Competent to complete thorough and accurate nursing assessments., 37. Demonstrate competence in skilled nursing interventions., 38. Competent in knowledge of documentation requirements for Home Care., 39. Participates in case conferences and/or Interdisciplinary Team conferences as needed and as designated by the Clinical Manager. 40. Works with other members of the Interdisciplinary Team to develop appropriate interventions in order to achieve clinical and functional goals. 41. Participates in the agency’s Quality Assurance Performance Improvement/PIP as assigned., 42. Supervises and monitors the care given by home health aides and ensures proper documentation., 43. Participates in an interdisciplinary health care team in determining and implementing a comprehensive plan of care. 44. Participates in the coordination and supervision of other professional and para-professional services in the home and provides supervision as needed and per DOH regulations. 45. Provides patient/family/significant other/patient identified representatives with teaching and involves them in assessment activities and goal setting. 46. Maintains current, complete, and appropriate documentation in the patient care record. May be required to use computer systems in carrying out these functions. 47. Duties include but may not be limited to wound care, including NPWT/VAC, Peg/Trach Care Management, Foley insertion and catheter care management, JP/PleuRx Drain care, administering injections. 48. Provides teaching on disease and medication management., 49. Obtains photographs for consultation by wound specialists., 50. Ability to apply evidence-based practices to the home care setting., 51. And other duties as ordered/prescribed. Minimum Qualifications For individuals holding an unrestricted registered professional nursing license BEFORE July 1, 2020 in New York State, another state or United States territory: Ability to travel regularly to patient/client assignments across New York City via public transportation and/or private vehicle; and Demonstrated commitment to continued professional development. For individuals issued a registered professional nursing license on or AFTER July 1, 2020, based on expected implementation of Chapter 502 of the Laws of 2017 and Chapter 380 of the Laws of 2018: Company DescriptionNYC Health + Hospitals/Community Care reaches outside the walls of our hospitals and brings health care to patients where they live. With more than 600 dedicated employees, Community Care provides services including home care, community care coordination, and community-based care management to individuals managing chronic health conditions residing in Brooklyn, Manhattan, Queens and The Bronx.NYC Health + Hospitals/Community Care reaches outside the walls of our hospitals and brings health care to patients where they live. With more than 600 dedicated employees, Community Care provides services including home care, community care coordination, and community-based care management to individuals managing chronic health conditions residing in Brooklyn, Manhattan, Queens and The Bronx.

Acquires and disseminates knowledge and skills relative to the role, patient population, clinical specialty and global or local health community needs. Reviews unit progress, changes, and compliance with quality and safety metrics with clinical nurses and other members of the healthcare team. Works

Phaxis is seeking a travel nurse RN Manager, Behavioral Health for a travel nursing job in Brooklyn, New York. Posted job title: BHMC - Nurse Manager, Behavioral Health.

Posted job title: BHMC - Nurse Manager, Behavioral Health. Soloh Partners is seeking a local contract nurse RN Manager, Behavioral Health for a local contract nursing job in Brooklyn, New York. Assembles and prepares data relative to clinical activities as well as other statistical and special repor

Job DescriptionEmpower. Unite. Care. MetroPlusHealth is committed to empowering New Yorkers by uniting communities through care. We believe that Health care is a right, not a privilege. If you have compassion and a collaborative spirit, work with us. You can come to work being proud of what you do every day. About NYC Health + Hospitals MetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlusHealth's network includes over 27,000 primary care providers, specialists and participating clinics. For more than 40 years, MetroPlusHealth has been committed to building strong relationships with its members and providers. Position Overview Under the direction of the Director of Medicaid, the Medicaid Care Manager Team Lead ensures that staff adhere to the Medicaid contractual requirements, policies and procedures, and workflows established to manage the vulnerable Medicaid population. The Medicaid Care Manager Team Lead manages the daily activities of the Medicaid team (Care Managers and Care Management Associates) to ensure quality outcomes in the delivery of member-centered case management including reduction in emergency room visits and hospital admissions, improved member satisfaction, improved member health, and cost effectiveness. Work Shifts 9:00 A.M – 5:00 P.M Duties & Responsibilities • Provide clinical guidance and supervision to assigned Care Managers and clinical support staff to promote efficient and effective delivery of care management services, • Supervise day to day activities to make certain that case management services are provided in accordance with clinical guidelines, established processed and MetroPlusHealth organizational standards., • Supervise the entire care management workflow including case referrals, assignments, interventions and goal setting, follow-up/follow-through activities, documentations, and escalations., • Ensure care management activities are conducted in a safe, efficient, and effective manner to promote continuity and quality of care., • Review, develop and modify day to day workflows to ensure timely follow up., • Perform ongoing quality review of cases to ensure accuracy and compliance., • Evaluate and document staff performance; coach staff to improve both quality and quantity of skills attaining optimal performances., • Utilize data to track, trend and report productivity and outcome measures, work with the management team to implement necessary improvement strategies., • Coordinate Interdisciplinary Care Team rounds with providers, care managers and care management associates, this include scheduling meetings, identifying members for presentation, and ensuring completion and documentation of follow up activities., • Collaborate Behavioral Health to develop strategies and best practices that lead to desired goals and objectives for members who are co-managed., • Use expert verbal and non-verbal communication skills to motivate and gain co-operation of members and their caregivers., • Resolve issues and mitigate conflict encountered during daily operations, appropriately escalate issues to the Director of Medicaid, • Identify and report potential risk, operational opportunities, and barriers encountered., • Conduct monthly audits for the purpose of departmental/organizational reporting and providing formal feedback to case management staff., • Create and submit operational weekly/monthly/quarterly reports., • Work with the leadership team to develop and implement ongoing training and development efforts., • Actively participate in staff training and meetings., • Encourage regular communication and inform staff of relevant departmental and organizational updates., • Develop and maintain collaborative relationships with clinical providers, facility staff and community resources., • Ensure staff comply with orientation requirements, annual and other mandatory trainings, organizational and departmental policies, and procedures., • Perform other duties as assigned by Director.Minimum Qualifications, • Bachelor's Degree required, Master’s in nursing preferred., • A minimum of 5 years of Care Management experience in a health care and/or Managed Care setting required., • Minimum of 2 years managerial/leadership experience in a Managed Care and/or healthcare setting required., • Proficiency with computers navigating in multiple systems and web-based applications., • Must know how to use Microsoft Office applications including Word, Excel, and PowerPoint and Outlook., • Ability to proficiently read and interpret medical records, claims data, pharmacy and lab reports, and prescriptions required, • Valid New York State license and current registration to practice as a Registered Professional Nurse (RN) Issued by the New York State Education Department (NYSED)., • Integrity and Trust, • Customer Focus, • Functional/Technical Skills, • Confident, autonomous, solution driven, detail oriented, nonjudgmental, diplomatic, resourceful, intuitive, dedicated, resilient and proactive., • Strong verbal and written communication skills including motivational coaching, influencing, and negotiation abilities., • Holds themselves to high standards of excellence, • Time management and organizational skills., • Strong problem-solving skills., • Ability to prioritize and manage changing priorities under pressure., • Ability to work closely with member and caregiver., • Ability to form effective working relationships with a wide range of individuals. #MPH50 #LI-Hybrid Benefits NYC Health and Hospitals offers a competitive benefits package that includes: • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week, • Retirement Savings and Pension Plans, • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts, • Loan Forgiveness Programs for eligible employees, • College tuition discounts and professional development opportunities, • College Savings Program, • Union Benefits for eligible titles, • Multiple employee discounts programs, • Commuter Benefits Programs

Job Description Salary $100k+/yr based on experience LaSante Health Center is seeking a Registered Nurse (RN) with OB experience to support providers in addressing patients' healthcare needs. The chosen candidate will act as a crucial member of the care team, delivering safe, quality patient care and services, including patient education and assisting with hands-on treatment. Responsibilities: * Room patients, assist physician/provider in setting up for procedures and exams * Collect and document patient history, vital signs, and relevant information promptly. * Provide education to patients * Assist physicians with examinations, diagnostic procedures, and treatment. * Disinfect and sterilize instruments, equipment, and reusable supplies. * Maintain inventory of supplies in exam rooms and designated areas as directed by Nurse Manager (e.g., immunizations). * Inform supervisor of any issues hindering quality care delivery. * Assist in addition tasks as directed by supervisor Qualifications: * Healthcare experience * Current Registered Nurse license in New York. * Excellent verbal, written, and interpersonal communication skills. * Ability to effectively interact with physicians, patients, and staff. * Happy, welcoming, team player. * RN in OB experience Company DescriptionLaSante Health Center is a federally qualified, multispecialty practice in Prospect Lefferts Gardens, Brooklyn, serving Flatbush, East Flatbush, Crown Heights, Park Slope, Little Haiti, and Little Caribbean. Its board-certified physicians provide comprehensive care, including family medicine, pediatrics, adult care, preventive services, dentistry, podiatry, optometry, women’s health, and behavioral health programs.LaSante Health Center is a federally qualified, multispecialty practice in Prospect Lefferts Gardens, Brooklyn, serving Flatbush, East Flatbush, Crown Heights, Park Slope, Little Haiti, and Little Caribbean. Its board-certified physicians provide comprehensive care, including family medicine, pediatrics, adult care, preventive services, dentistry, podiatry, optometry, women’s health, and behavioral health programs.

Job Description Shift: DAYS - 5 DAYS PER WEEK - 8A-430P Duration: 13 weeks CONTRACT TO HIRE DESIRED NO RTO Start Date: 12/08/2025 Job Summary: The Nurse Manager is responsible for the daily operation and clinical supervision of the staff in the Department of Nursing. This person is clinically and administratively responsible for the day-to-day oversight of all activities within the Inpatient Service in collaboration with the Director to ensure the delivery of quality patient care that is consistent with regulatory agency standards and evidence-based approaches to clinical management. Skills: Required Skills & Experience: -Minimum five (5) years as Registered Nurse required. -Minimum of five (5) yrs clinical experience in psychiatry required. -Minimum two (2) years’ experience in a leadership role required. -Critical thinking, math, and computer skills; works as a team player. -Monitors and facilitates the meeting of requirements of NYSDOH, JCAHO and other regulators. -Knowledge of quality improvement philosophy models, processes and tools and their use in health care integrated settings. -Maintains currency with state of the art and regulatory trends. -Knowledge of methods for CQI, and Root Cause Analysis. Education: Required Education: -Graduate of accredited Nursing school BSN. Required Certifications & Licensure: -Licensed and currently registered as a Professional Nurse in New York State required. -Basic Life Support required. -ACLS required. -Crisis Management (PMCS, TRUST) required. Company DescriptionPride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Job Description Title: Housing Specialist Report to: Senior Program Director – Justice Works Status: Full Time Compensation: $55,000 - $60,000 / Annually Work Schedule: Monday -Friday, 9 AM - 5 PM Office Location: Brooklyn, NY 11208 Organization Overview: HousingPlus is a value driven nonprofit organization focused on assisting women in building community and transforming their lives. HousingPlus is actively seeking to provide support, training and opportunities that foster growth and well-being for its staff as well as the women we serve. The mission of HousingPlus is to provide permanent, affordable housing and comprehensive services to women, including women with children, and gender expansive people to support them in overcoming poverty, homelessness, addiction, trauma and the effects of incarceration, in order to build lives of stability, and to define and realize goals for themselves and their families. Since its beginning in 2002, HousingPlus has worked to address the lack of housing and services for women who have historically been underserved and marginalized, especially women impacted by the criminal justice system, and for the past 10 years, also female Veterans. Over the next three years, HousingPlus' programs will continue to grow, along with its commitment to serving vulnerable populations. Please consider joining a team committed to building brighter futures for all! Please visit our website for more information regarding our organization: . Please do not call or email HousingPlus regarding the status of your application. Position Summary: The Justice Works Housing Specialist is a key part of the Housing Plus Justice Works program in supporting the women and families as they transition from incarceration to stable housing. Their expertise ensures that clients are matched with appropriate housing opportunities while navigating the complex NYC eligibility requirements, landlord relations and subsidy programs. They serve as the bridge between clients, property owners and service providers. The Housing Specialist helps to prevent evictions, resolve tenancy issues and promote housing stability. They educate clients on lease compliance, budgeting and tenant rights which reduces recidivism and promotes long-term self-sufficiency. Their work strengthens program outcomes, enhances data accuracy and supports Housing Plus' mission to provide safe, permanent housing solutions. Effective Housing Specialists contribute directly to improved client retention, stronger community partnerships and overall program success. The Housing Specialist reports directly to the Justice Works Senior Program Director. Competencies/ Skills: Housing Navigation and Placement: Knowledge of affordable housing resources, rental assistance programs, and eligibility criteria. Ability to identify and secure appropriate housing options based on client needs. Skill in building relationships with landlords and property managers. Case Management and Client Support: Provides client-centered support to promote housing stability and self-sufficiency. Conducts comprehensive housing assessments and develops individualized housing plans. Offers coaching on budgeting, lease compliance and tenant rights/responsibilities. Advocacy and Collaboration: Advocates clients with housing providers and government agencies. Collaborate effectively with internal teams and external partners to coordinate services for clients. Demonstrates cultural humility and sensitivity to diverse populations. Problem- Solving Skills: Respond promptly to housing crises and help prevent eviction or loss of housing. Uses sound judgement to address barriers to housing stability. Maintain professionalism in high stress or conflict situations. Documentation and Data Management: Maintains accurate, timely and confidential case records. Ensure data integrity in client tracking systems and reports. Understands the importance of compliance with program funding requirements. Communication and Relationship Building: Communicates clearly and empathetically with clients, landlords and partners. Write concise and accurate documentation and correspondence. Builds trust and rapport through consistency , reliability and follow through. Professionalism and Accountability: Demonstrates reliability, integrity and ethical conduct. Manages workload effectively and meets deadlines. Participates in ongoing training and development to enhance housing knowledge and skills. Duties/Responsibilities: * Housing Assessment Complete an initial housing assessment for each client within 7 days of admission. CAPS survey assessment for each client within 7 days of admission. Identify housing needs, barriers, and preferences. * Individual Housing Plan Collaborate with the case manager to integrate housing goals into the client's service plan. Update the plan as progress is made or circumstances change. Write a comprehensive statement outlining the next steps in each client's housing plan for monthly reporting to MOCJ. Identify clients who should pursue employment and ensure these goals are reflected in the housing plan in collaboration with case managers and employment specialist. * Client Engagement Meet with each client at least weekly, onsite at assigned sites to review housing progress. Provide individualized support around housing readiness, applications, employmentreadiness, and navigation of housing systems. Enter progress notes in AWARDS within 24 hours of each engagement. * Workshops: Education Facilitate or coordinate housing workshops to prepare clients for permanent housing (e.g., tenant rights, budgeting, lease signing, landlord expectations, housing interviewing). Create a calendar of housing workshops and submit it to the Senior Director and subcontractors by the 30th of each month for the following month. * Housing Search: Placement Support clients in identifying and applying for appropriate housing opportunities. Build and maintain relationships with landlords, housing agencies, brokers and referral networks. Track housing applications and outcomes. Provide monthly placement projections to the Senior Director by the 30th of each month. * Income: Employment Documentation Assist clients in documenting sources of income and obtaining proof of income. Collect and upload proof of income into AWARDS monthly. Ensure income documentation is updated consistently for reporting and housing readiness purposes. Collaborate with case managers to support clients in securing employment when it is identified as part of their housing stabilization plan. * Collaboration: Reporting Structure Report directly to the Senior Director, providing regular updates, placement projections, and housing workshop schedules. Communicate client needs and concerns to Program Directors to ensure timely support, resolution, and alignment with site-level services. Work closely with case managers, counselors, and other staff to ensure housing and employment efforts are integrated into service plans. Attend case conferences, staff meetings, and consortium meetings as scheduled. * Retention: Follow-Up Support retention goals at 45, 90, and 180 days by providing follow-up and addressing early challenges. Collaborate with the case manager to intervene if a client is at risk of losing housing. • Experience working with justice impacted population , preferably working with women experiencing homelessness histories, behavioral health needs and/or criminal legal history., • Knowledge of case management, housing placement expertise., • Excellent written and verbal communication skills with demonstrated ability to coordinate intake referral process, resolve related problems and overcome barriers to successful completion of Justice Works contractual goals., • Knowledge of and the ability to adhere to professional code of ethics and conduct., • Associate Degree or Bachelor's Degree Preferred in the field of social services, data information management ,public administration or related field, • Monday -Friday, 9 AM - 5 PM (On Site)Benefits:, • Medical, Dental, Vision, Flexible Spending Account, Commuter Benefits, • 403B Matching, • Supplemental Insurance at your discretion, • Access to discounted entertainment benefits