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Bilingual customer service jobs in Nutley, New JerseyCreate job alerts

  • Mezcal Kitchen JC
    Bar Manager / Supervisor
    Bar Manager / Supervisor
    11 days ago
    $15–$20 hourly
    Full-time
    Journal Square, Jersey City

    Join our team of passionate hospitality professionals! We’re looking for a dedicated Store Manager to lead our front-of-house team and uphold the highest standards of service, cleanliness, and professionalism. This is a hands-on role for someone who leads by example and thrives in a fast-paced, team-oriented environment. Bilingual English/Spanish speaker. What You’ll Do: Leadership & Standards • Be the example — maintain professionalism, positive energy, and a polished appearance (hair neat, non-slip shoes required, no sandals)., • Keep the location spotless, including bathrooms and guest areas., • Motivate the team to complete their daily responsibilities and uphold company standards., • Be available during peak hours (Thursday–Saturday)., • Oversee all cashiers, servers, and drivers — scheduling, performance, and attendance., • Review staff clock-ins/outs and coordinate with the Assistant Manager on driver hours and tip tracking., • Interview, hire, and train new staff members., • Ensure every team member signs and submits the employee handbook to Paola or Cris., • Train new team members in service, cashier operations, and delivery procedures., • Maintain consistent drink and food quality from the team., • Lead a warm, welcoming environment where every guest feels valued., • Ensure staff greet guests, promote specials, and thank customers as they leave., • Handle customer complaints, refunds, and system issues., • Manage refunds on Clover, Uber Eats, Grubhub, and DoorDash, and notify Paola if website refunds are needed., • Coordinate catering orders — all catering requests go through you., • Keep menus and modifiers up to date on Clover and Otter., • Conduct inventory on the first Wednesday of every month (beer, alcohol, soda, supplies)., • Submit weekly reports on staff performance, service flow, and delivery capacity., • Manage supply orders (soda, take-out, cleaning)., • Troubleshoot POS, printer, or system issues as they arise., • 2+ years of experience in restaurant or hospitality management., • Strong leadership and communication skills., • Solid understanding of POS systems (Clover, Toast, or similar)., • Ability to manage multiple priorities during peak times., • Hands-on attitude — willing to train, support, and work alongside the team., • Full-time position., • Competitive salary based on experience., • Weekly pay and room for growth within a fast-growing hospitality group.

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  • Four Ever Smile Dental Spa
    Front Desk Receptionist
    Front Desk Receptionist
    26 days ago
    Full-time
    Totowa

    Job Title: Front Desk Receptionist Location: Four Ever Smile Dental Spa Job Type: Full-Time / Part-Time Compensation: Competitive hourly rate (based on experience) About Four Ever Smile Dental Spa: Four Ever Smile Dental Spa is a modern, patient-focused dental practice offering high-quality care in a relaxing spa-like environment. We are committed to providing excellent service and a warm, welcoming experience for every patient. We are currently seeking a professional and friendly Front Desk Receptionist to be the face of our office. Key Responsibilities: • Greet and check in patients with a positive and welcoming attitude, • Schedule and confirm appointments using dental software, • Answer phone calls and respond to patient inquiries, • Collect patient information, update records, and manage forms, • Handle insurance verifications and basic billing tasks, • Maintain a clean, organized, and professional front desk area, • Communicate effectively with dental staff and assist with office flow, • Ensure a smooth and pleasant experience for every patient Requirements: • Previous experience in a dental or medical office (preferred), • Strong customer service and communication skills, • Comfortable using dental practice software (e.g., Dentrix, Eaglesoft, etc. – if applicable), • Organized, detail-oriented, and able to multitask, • Professional appearance and demeanor, • Bilingual (English/Spanish) is a plus, • High school diploma or equivalent required What We Offer: • Competitive pay based on experience, • Supportive, team-oriented work environment, • Opportunities for training and career growth, • Staff discounts on dental services, • A beautiful, spa-like office setting

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  • Cuban Pete's
    Assistant Manager
    Assistant Manager
    1 month ago
    Full-time
    Montclair

    Hard working employee who is committed to customer service. Able to multitask and bilingual.

    Immediate start!
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  • Romo Restaurant
    General Manager
    General Manager
    2 months ago
    Full-time
    Paterson

    The General Manager (GM) of ROMO Restaurant will oversee all daily operations of the fine dining establishment, ensuring exceptional guest experiences, efficient team management, and achievement of financial goals. This role requires strong leadership, hospitality expertise, and the ability to maintain the restaurant’s standards of excellence in Dominican and Peruvian cuisine. Key Responsibilities • Lead, train, and supervise front-of-house and back-of-house staff to ensure high service and food quality standards., • Oversee daily restaurant operations, including scheduling, reservations, inventory, and vendor management., • Maintain financial oversight: control costs, manage budgets, and monitor revenue performance., • Develop and implement service standards to deliver an upscale dining experience aligned with ROMO’s brand., • Ensure compliance with health, safety, and licensing regulations., • Build customer loyalty by handling guest concerns professionally and enhancing overall satisfaction., • Support marketing initiatives, special events, and promotions to grow visibility and sales., • Foster a positive work environment with strong communication, accountability, and teamwork. Qualifications • Proven experience as a General Manager, Assistant GM, or similar role in fine dining or upscale restaurants., • Strong knowledge of Hispanic cuisines (Dominican and Peruvian preferred)., • Excellent leadership, communication, and problem-solving skills., • Ability to manage budgets, analyze financial data, and drive profitability., • Strong customer service orientation and passion for hospitality., • Bilingual (English/Spanish) preferred.

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